Acknowledgement

Any attempt at any level cannot be satisfactorily completed without the support and guidance of learned people. I would like to express my immense gratitude to Mrs. lata diwakar Madame’ for her constant support and motivation that has encouraged me to come with the presentation. I am thankful to all other members of Frankfinn and my classmates who have rendered their whole hearted support to all times for the successful completion of this presentation.

Self introduction

NAME- TANYA SINGH

BATCH- A2 (2012-13)

ACCESSOR- MRS. LATA DIWAKAR

CENTER- KUKATPALLY(AP)

GROUP - AHTM

Presentation On

DISTINCTION QUESTIONS

DISTINCTION LO1UNIT:1

Q-(D3) Design an action plan for continuous enhancement in your personality? Ans- PERSONALITY IS THE SUM TOTAL OF OUTER PERSONALITY AND INNER QUALITIES.While outer personality helps us to be accepted, liked and loved, inner qualities or traits make long lasting impressions and relationships helping us succeed and grow throughout our lives.

• PERSISTENCE- It helps to develop our fruits both physical and psychological. Helps in positive conditioning, goal achieving.

• ASSIMILATION- It helps in increasing our self esteem, makes the person more popular and help in making things happen.

• Maintain cool and avoid loosing temper.

• We should try to develop a positive personality which is highly needed in competitive environment.

• Learn to respect others to get respect from others.

• We should communicate well with the people.

• ATTITUDE-Develop positive thinking and have positive attitude because your ATTITUDE DECIDES YOUR ALTITUDE.

WHY IS IT NEEDED TO MAINTAIN A POSITIVE PERSONALITY IN COMPETITIVE WORLD?It is mandatory in competitive world because BETTER THE PERSONALITY GREATER ARE THE CHANCES TO SUCCEED!!SELF IMAGE- It is very important how the way we carry our self. Every person would like to feel good about himself. A TRUE REWARD FOR A LIFE WELL LIVED.

DISTINCTION LO2UNIT:1

Q-(D2)Evaluate your own time management style.Ans- MY TIME MANAGEMENT STYLE (MANTRA):

“TIME AND TIDE WAIT FOR NONE”• I keep everything in writing – We cannot remember all the things at a time. By writing things it helps me to make notes of events, appointments, ideas, and goals.

• My Endeavour is to complete every task within a stipulated time.

•Punctuality is of paramount importance to me.• I prefer to complete first what is important rather than what I like.

• I prefer to accomplish the most difficult job first.

• I don’t keep things pending, because it not only delays the work but also creates pressure in our mind.

• I keep deadlines for my goals.

•I reject all those activities which are unimportant and time wasters.

• I make friends who are productive rather than who indulge in time pass activities. I always keep in mind a very famous quote, “DON’T PUT OFF TILL TOMORROW WHAT YOU CAN DO TODAY”

DISTINCTION LO3UNIT:1

Q-(D1) Access and present your leadership qualities.Ans- The leadership qualities in me are as follows:• Setting objectives• Organizing and planning• Decision making• Honesty• Ambition• Intelligence• Emotional stability• Empathy• Communication skills and social skills

SETTING OBJECTIVES- I set crystal clear objectives. Like I want to be a cabin crew and I will work hard and smart for that to accomplish my goal.)ORGANIZING AND PLANNING- If I need to become a cabin crew for that I planned to join the organization FRANKFINN – INSTITUTE OF AIRHOSTESS TRAINING. “ITS LIKE MAKING ROAD TO DESTINATION”) Decision making- I have the ability to make effective and result oriented decisions which will lead me to success.) Integrity and honesty- I believe in honesty and I am proud to be an honest person and will be honest throughout my career.

) ENTHUSIASM- I believe in seriousness and sincerity in my work to produce positive results.) AMBITION- I set high standards and try to go for it! Get it done! And I can do it!) INTELLIGENCE- I have the tendency to keep a constant check on current news and info. Related to my career and like to refer magazine AVIATION TIMES which provides good info regarding aviation industry.) EMOTIONAL STABILITY-I maintain calm attitude and look at problems objectively.) EMPATHY- I put myself into other people’s shoes and try to communicate from their point of view thus ensuring success.

) COMMUNICATION SKILLS- I use positive body language and smile to create a positive impression and I can communicate well with the people.) SOCIAL SKILLS- I am quite friendly hospitable and humble with everyone.

DISTINCTION: LO4UNIT 1

Q-(D2) If you were the director in the movie what changes you would bring in the movie?Ans -(D2) If I would be the director of the movie then I would like to bring some changes in the script of the movie.The changes I would like to make are as follows:AS WE ALL KNOW“ TEACHERS ARE NEXT TO PARENTS” OR“ TEACHER IS NEXT TO MOTHER

THE ATTITUDE SHOWN BY TEACHER IN THE MOVIE IS ‘NEGATIVE’.

‘MOTHER IS THE FIRST TEACHER OF THE SON’.SHE SHOULD UNDERSTAND ISHAAN’S PROBLEM.SHE SHOULD NOT SAY THAT SHE HAD LEFT JOB AND EVERYTHING AND WHAT NOT SHE HAD DONE FOR ISHAAN TO HELP HIM.SO I WOULD LIKE TO BRING CHANGE IN THE CHARACTER OF THE MOTHER.

‘FATHER IS THE BEST FRIEND OF SON’.

AS WE HAVE COME ACROSS THE NEGATIVE ATTITUDE OF ISHAAN’S FATHER IN THE MOVIEFOR ISHAAN.

SO I WOULD LIKE TO CHANGE HIS NEGATIVE ATTITUDE INTO POSITIVE ATTITUDE.INSTEAD OF BEING AGAINST ISHAAN I WOULD LIKE TO MAKE A SUPPORTIVE FATHER WHO IS QUITE UNDERSTANDING, RATIONAL, ASSIMILATIVE.

DISTINCTION LO1UNIT:1

Q-(D1) Write and speak Extempore on Welcome Speech of any Airline you want to work with.

Ans- It will be a great pleasure if I got an opportunity to work with INDIA’ largest Airline and a leading low cost carrier….

WELCOME TO INDIGO AIRLINESINDIGO A PRIVATE,LARGEST LOW COST CARRIER

BASED IN GURGAON AND HARYANA AND NOW ALL OVER IN INDIA. THE AIRLINE STARTED OPERATIONS

IN 4TH AUGUST 2006. BY 2012 IT WAS THE ONLY AIRLINE IN INDIA MAKING PROFITS. ON 17TH AUGUST

2012 IT BECAME THE LARGEST AIRLINE IN INDIA IN TERMS OF MARKET SHARE 27% DETHRONING JET AIRWAYS, WHICH HAD HELD THE POSITION FOR

MANY YEARS.

IT’S ONE OF THE FASTEST GROWING AIRLINES IN SOUTH ASIA. IN JANUARY 2013, INDIGO BECAME INDIA’S FIRST AIRLINE TO TAKE THE DELIEVERY OF

AIRBUS 320-200 AIRCRAFT EQUIPPED WTH SHARKLETS.

BEING A LOW COST CARRIER, NONE OF THE INDIGO FLIGHTS HAVE BUSINESS CLASS OR FIRST CLASS

SECTIONS.IT OFFERS ONLY ECONOMY CLASS SEATINGS.INDIGO OFFERS A BASIC SERVICE NO

IN- FLIGHT ENTERTAINMENT OR COMPLEMENTARY MEALS ALTHOUGH IT DOES HAVE A BUY ON BOARD

IN-FLIGHT MEAL PROGRAMME. INDIGO OFFERS A PREMIUM OFFER INDIGO PLUS, WHERE THE

PASSENGERS AT HIGH FARES, CAN AVAIL ADDITIONAL BENEFITS LIKE PRE-ASSIGNED SEAT AND A

COMPLEMENTARY MEAL ON BOARD.IT ALSO OFFERS CALLED INDIGO CORPORATE PROGRAM FOR

CORPORATE TRAVELLERS.IN EARLY 2013, THE CENTRE FOR PACIFIC AVIATION ANNOUNCED WITH, ALONG WITH INDONESIAN AIRLINE LION AIR, INDIGO WAS THE SECOND MOST FASTEST GROWING LOW COST

CARRIER.

HubsIndira Gandhi International Airport (Delhi)

Secondary hubsChhatrapati Shivaji International Airport (Mumbai)

Netaji Subhash Chandra Bose International Airport (Kolkata)Focus cities

Bangalore International AirportChennai International AirportCochin International AirportPune International Airport

Changi International Airport (Singapore)Sardar Vallabhbhai Patel International Airport (AMDAVAD)

Frequent-flyer programIndiGo Corporate Program

Fleet size63

Destinations33

Company sloganGo IndiGo

Parent companyInterGlobe Enterprises

HeadquartersGurgaon, Haryana, India

Key peopleRahul Bhatia, MD

Aditya Ghosh, President

THANK YOU

DISTINCTION LO2UNIT:1

Q-(D1/D2) What sort of moral values you are lacking and how can you develop the same?Ans- Moral values are actions that affect human welfare and bring about harmony in relationship.MORAL VALUES can be derived from society, family, religion.Some of the moral values which I lack are FORGIVINGPOLITENESS

I WILL WORKOUT TO DEVELOP THESE TWO MORAL VALUES IN MY LIFE BECAUSE THEY ARE REALLY GOING TO HELP ME OUT IN FUTURE.

I WILL DEVELOP THE ATTITUDE OF FORGIVING MISTAKES DONE BY ANYONE.

I WILL ADOPT POLITENESS IN MY VOICE AND TRY TO BE POLITE WITH EVERYONE AS THIS VALUE IS VERY MUCH NEEDED IN AVIATION INDUSTRY.

THANK YOU