Distributed WorkTeam Number: 11COVID-19 pandemic is a disruptive event that will accelerate the adoption ofemerging practices. There will never be a return to previous “normal.”

● Distributed workforces will be the new model for real estate

● Work anywhere anytime will support results-oriented management

● The health of the planet, employee preferences, cost structures, productivity, resilience and the speed of business will demand it

● Technology will enable it

Distributed WorkTeam Number: 11

For employees:● Increased satisfaction due to the

choice of workplace● Accommodation of different lifestyle

choices● Supports health, safety, and wellbeing

For real estate: ● Reduction in total cost of real estate ● Reduction in long-term real estate

obligations● Improved financial reporting results

(accounting changes)

Benefits of a distributed workforce

Image courtesy of Little.

Distributed WorkTeam Number: 11

For human resources:● Enables access to a larger and more

geographically dispersed labor pool● A tool for recruiting and retention

For business:● Reduced concentration of risk:

improved disaster recovery and business continuity

For the environment: ● Reduced pollution resulting from

less traffic and transit congestion● Potential reductions in business

travel

Benefits of a distributed workforce [continued]

Distributed WorkTeam Number: 11

● Collaboration centers● Team building and training centers● Desk-sharing will emerge as a

sensible workplace strategy● Will require investment in:

○ Building systems (e.g. HVAC + touchless environments)

○ Cleaning protocols○ Smart building technology

Traditional office place plays a critical role but looks different

Image courtesy of Little.

Distributed WorkTeam Number: 11Improved training, process, and technology required to manage distributed workforce and new real estate structure

+Work-from-Home Office+

Mostly happy: Emigrate to WFH supplementworkflow

Dedensification

Potential demand for the new “normal”

Unhappy: Return to office

Happy: Emigrate to WFH

3rd Place

Distributed WorkTeam Number: 11

Impact to Real Estate

● Shorter lease terms● Increased use of collaborative

areas, coworking spaces , or 3rd

places● Landlords will increasingly enter

the coworking market and recapture the direct contractual relationship with tenants.

● Increased demand for smart buildings using IoT and 5G networks to connect it to a geographical network of other distributed offices.

Image courtesy of Little.

Distributed WorkTeam Number: 11

Impact to Real Estate: Hub and Spoke Model

Satellite Hubs in each locationCreate dedicated space in each location to assure availability and consistent experience.

Additional Spoke SpacesAugment dedicated space with additional spaces which can be booked on demand.

Work LocalCoffee shops and local places to drop in and work.

Distributed WorkTeam Number: 11

Jenna is a full remote employee thatworks 100% from home. Her daybegins early at working on tasks thatrequire focus and individual space. Herwork setting at home is equipped withlatest technology and infrastructureprovided by her employers to ensureseamless virtual collaboration andcommunication.

After finishing her focused work, sheattends a virtual collaboration call tobrainstorm ideas and discuss progresson deliverables for the client. Her co-worker John and Amanda give herfeedback necessary to complete thetask for the day. After completing theconference call, Jenna takes a shortfitness break before heading to pickher children from school.

Jenna finishes off her day by providinga progress update to her co-workersvirtually and plans for the next day.

Beginning End

Jenna

John

Amanda

John has small kids at home and lives inthe suburbs. He visits office for in-person meetings only and likes to workin co-working hub near his home forfocused work. His day typically beginswith a virtual scrum with his immediateteam discussing deliverables for theday and week.

He spends late mornings in thecoworking spaces at the mall workingon tasks that require concentration.After wrapping up his individual work,he attends an ideation session with histeammates. After the session, Johnheads out with his teammate Amandafor a mentoring lunch session.

John picks up his children from theschool on his way back to home andjoins a team call to check on progress.He wraps up his day by reviewing histask list.

Amanda lives close to the office in thecity but today she starts her day fromhome by attending a quick scrum callwith her co-workers. After team call,she heads to meet her co-worker Johnat a co-working space for abrainstorming session.

After attending a brainstorming sessionwith the team, Amanda heads to ayoga session followed by a refreshmentbreak. Her day ends with an individualfocus work session at her home office.

Amanda and John meet for a lunch toshare knowledge and advice gearedtowards career advancement forAmanda. After finishing up the lunch,Amanda heads back home and takes ashort break to walk her dog..

A Day in the Life

Distributed WorkTeam Number: 11

Jenna

John

Amanda

Take a short refreshment

break at a café

Meet up with the team for some

ideation at the mall

Reserve the office to do some research

Kick off the day with a quick virtual scrum with the team at home

Go out to get some fresh air and walk the dog

Head home to prepare for a team

call

Pick up the kids from

school

Stop by the Co-working center at the mall to work on the report

Exercise

Wrap up the day by finishing of assignments

Participate in a collaboration call with the

team

Meet for a 1:1 mentorship over lunch

Attend a yoga class

A Day in the Life

Distributed WorkTeam Number: 11

Nature of workday isfluid resulting in shorterweeks. Nonlinear workschedules integrate lifeand work along thejourney.

Results Oriented Work

Hotels, malls and officeparks transformed intolandlord operated drop-in work centers foremployees who prefernot to work from home.

Suburban Co-Working

Workers come to theoffice to achieve a senseof belonging, sharedpurpose, serendipitousconnections, integration,and face to facecollaboration.

Workplace Culture

Increased incorporationof physical and mentalwell-being throughoutthe day.

Health and Well-being

Focus on improved and frequentcommunication to strengthenvirtual collaboration.

Increased Communication

The new workplace is marked by seamless movementsbetween home, co-working, 3rd place, and the office. Workersare no longer confined through geography. Technology plays akey role. These are the features that characterize the new‘normal’ workplace.

The “New Workplace”

The labor pool isgeographically dispersedempowered throughsmart building technologyand sensors, app drivenfor availability, health,choice and control acrossgeographies.

Seamless Connections