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DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need...

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DLF Services Framework Overview Geneva Henry Rice University/DLF Distinguished Fellow, 2006 19 April 2007
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Page 1: DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need to clearly understand the business(es) of research libraries as we move aggressively

DLF Services Framework Overview

Geneva HenryRice University/DLF Distinguished Fellow, 2006

19 April 2007

Page 2: DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need to clearly understand the business(es) of research libraries as we move aggressively

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AgendaSummary of MotivationBusiness vs. Systems LogicDefinitions, Approaches and VocabularyExamplesDetermining ServicesDevelopment Phases and ProcessSFG Members

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Services FrameworkOverview

Need to clearly understand the business(es) of research libraries as we move aggressively in new directions and what processes and functions are needed to serve that mission

We are not designing and implementing a system; we are articulating a services perspective

The systems we run must meet service needs. Libraries should not be held hostage by vendors with nonflexible solutions

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Strategize

Plan

Build

Business Objective

Business Requirement

Business Process

Business Function

Application

Product

Product Line

Human Interface

Machine Interface

DataData

Entities

Component

Process Driven Services

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Adopting Existing Models

Initially looked at adopting an existing framework model

Close cooperation with UK e-framework initiatives

Most frameworks focus on systems; we need to look at library business processes as well

Business Process Models considered (e.g. OMG BPM)

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Towards a Service Oriented Architecure (SOA)

Think legos

Not too small, not too big

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SFG’s Definition of a Services Framework

A service framework is a set of reference models, along with a set of concepts and vocabulary for expressing and relating them. The service framework – i.e., vocabulary and reference models – covers the range of entities relevant to the articulation of library business goals at varying levels of granularity, as well as the services that support these goals.

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Approach

Decision to focus on the business logic first, then look for service genres that emerge (automatable, reusable)

Working group focused on defining an approach that could be further developed and implemented

Page 10: DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need to clearly understand the business(es) of research libraries as we move aggressively

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So Why Should a Digital Curator Care?

Managing digital knowledge assets = providing the services needed to meet both librarian and consumer needs

Systems need to adapt to rapidly changing needs, constantly providing improved capabilities

Improved efficiency for librariansImproved services for users

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Key Business Logic Vocabulary Terms

Business Requirement: identifiable segment of an organization’s overall mission. Example: Electronic Resource Management (ERM)

Business Process: a grouping of activities required to fulfill a business requirement. Example: Business/License Negotiation

Business Function: identifiable activities that fulfill a business process. Example: Log Licensing Information

Page 12: DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need to clearly understand the business(es) of research libraries as we move aggressively

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Critical Elements of an IROpen Archival Information System Functional

Model

Ingest

DataManagement Access

Dissemination

Storage

Common Services

Administration

Prod

ucer

Management

Con

sum

er

CatalogueMetadata

Archival IP

SIP D

iss emi na t io n

I PCatalogueMetadata

AIP

AdditionalMetadata

Queries

ResultsSets

Orders

From www.sstd.rl.ac.uk/ccsdsp2/isoas/bnsc97/oais1/O

AIS1.PPT

Page 13: DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need to clearly understand the business(es) of research libraries as we move aggressively

Long-TermPreservation

PreservationPlanning

ReceiveSubmission

QualityAssurance

ExtractMetadata

GenerateAIP

CoordinateUpdates

DataManagementIngest AdministrationArchival

Store Access

Example from OAIS Reference Model, part of Collection

Management

ProvideData

DisasterRecovery

ErrorChecking

ReplaceMedia

ManageStorage

Hierarchy

ReceiveData

AdministerDatabase

ReceiveDatabaseUpdates

GenerateReport

PerformQueries

Packaging,MigrationPlanning

DevelopPreservation

Strategy

MonitorTechnology

MonitorDesignatedCommunity

DeliverResponse

GenerateDIP

CoordinateAccess

Activities

CustomerService

ActivateRequests

AuditSubmission

EstablishStandards,

Policies

PhysicalAccessControl

ArchivalInformation

Update

ManageSystemConfig.

NegotiateSubmissionAgreement

Business Requirement

Business Process

Business Function

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Page 18: DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need to clearly understand the business(es) of research libraries as we move aggressively

Electronic Resource

Management

Administration

Notify library personnel of

product

Receive/collect usage data

Activate product

Receive activation information

Supply authentication info (IP, etc.) to

provider

Ensure complete admin info about

product

Order/register/formally sign license

Example from ERMI Model, part of

Collection Management

Business Requirement

Business Process

Business Function

Technicalevaluation

Notify constituentsof product

consideration

� Determine scope of trial

Evaluate trial feedback

Log decision to proceed or

not

Business/Licensenegotiation

Log licensing information

Negotiate license terms

Initiate licensing process

Plan technical implementation

Determine technical feasibility

Consider business

issues: price, interface, archiving,

reliability, etc.

Product review

Notification of impending expiration

New Productconsideration

and trial

Product Implementation

and Maintenance

Renew subscription

Cancel subscription

Determine perpetual

access rights

Update holding status

� Initiate product trial

Make product accessible to

users

Notification of new e-product

Available e-product

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Systems LogicIdentifying business functions that repeatedly occur across business areas provides a strong indicator of a good services genre candidate

These can be further examined for deriving service genres that are reused

Approach from a systems perspective is service oriented -- logical components that perform a set of operations consistently, lending themselves to reuse across multiple applications

With this it is possible to design for open systems of reusable components that can be mixed and matched to achieve the necessary business logic

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Development PhasesPhase 1, 2006

Definition of services framework and approachProcess and templates for developing business functions

Phase 2, 2006 - 2007Detailing of library/digital library workflows and their business requirementsProvide Service Usage Models (SUMs) of library activitiesBegin identifying candidate service genres

• Activities that can be discretely automated• Coordinated with JISC/DEST e-Framework

Phase 3, 2007 - 2008Prototype Service Oriented Architecture (SOA) components for identified servicesBegin flexible systems development for production use

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Working Group MembersLorcan Dempsey, OCLC (chair)Brian Lavoie, OCLCMacKenzie Smith, MITDale Flecker, HarvardKrisellen Maloney, Georgetown UniversityAndy Powell, Eduserv

Peter Brantley, CDLGeneva Henry, DLF Dist. FellowDavid Seaman, DLFJim Michalko, RLGSayeed Chaudry, JHUDan Rehak, Univ. of Memphis

Page 22: DLF Services Framework Overvie · 19 April 2007 4 DigCCurr 2007 Services Framework Overview ¾Need to clearly understand the business(es) of research libraries as we move aggressively

Thank You and THINK SMALL

[email protected]


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