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DMart IMC

Date post: 22-Jan-2018
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Page 1: DMart IMC
Page 2: DMart IMC

THE STORY SO FAR..

Founded on May 2002 by Radhakishan Damani, under Avenue supermarts ltd.

132 Stores across India.

53% revenues from food and grocery items & 21% from other fmcg products.

Best in industry CAGR (40%)

Best inventory turnover (14.18)

Product prices 5-6% lower than all listed competitors.

Our secret “Doing small things repeatedly & consistently”

Positioning gives cues of “cheap/cheapest products”

Expansion is a challenge with current positioning

Page 3: DMart IMC

THE ANALYSIS (Customers)

CURRENT CUSTOMERS:

• Value conscious.

• First time consumers.

• Price sensitive.

• Promotions sensitive.

• Content with no frills setup and

limited choice.

• Deals, promotions, word of

mouth KPI.

Page 4: DMart IMC

COMPETITORS

Highly competitive space.

Competitors strive for cost leadership.

Festivity based promotional campaigns (Big Bazaar Ganpathi, #dildar Diwali)

Affective message strategy used for promotions by Big Bazaar, Reliance fresh.

Informative communications used by online competitors and small scale retailers.

Page 5: DMart IMC

COMMUNICATIONS

Catalogue/pamphlet based

communications.

Regionally focused promotions.

Informative pamphlets,

catalogues placed between

regional newspaper and e-

newspapers.

Absence of any Pan India brand

promotions.

Focus on “daily discounts”

Minimum focus on design,

maximum focus on message.

Page 6: DMart IMC

OPPORTUNITY ANALYSIS

“Emerging affluent middle

class”

• Expected to be

responsible for almost

34% of retail

consumption by 2025

(BCG)

• Essential to locate and

target this segment.

Page 7: DMart IMC

THE TARGET MARKET

• Emerging affluent

• Rurban

• Time starved

• Achievers

• Experiencers

• Affluent, Aspirers.

• Age 25- 50.

• Metropolitan,Tier 1, Tier 2 & Tier 3 cities.

GEO. DEMO

BEHAV.PSYCH.

(VALS)

Page 8: DMart IMC

THE POSITIONING

Value-Based

Positioning.

Focus on ‘smart

purchases’.

Positioning statements

“Buy Smart, Save Big”

‘Bigger Savings, Better

Life”

Page 9: DMart IMC

DAGMAR

Awareness is low especially in Metropolitan and Tier 1 cities.

Customers are aware of the “cheap/low price” cues but need to be

informed about the “value based positioning”

Establish a superior brand promise “quality is our default, price is our

effort”

Motivate our target segment to make purchase decisions, using the

“smart purchase” and “better life” positioning.

Page 10: DMart IMC

OBJECTIVES

Spread Brand

Awareness

Enhance Brand Image

Strengthen Brand

Associations (Smart

purchase, value)

Page 11: DMart IMC

BUDGET

Objective and Task Approach

Page 12: DMart IMC

ADVERTISING AGENCY

XEBEC - Full service agency.

Page 13: DMart IMC

ADVERTISING APPEAL

Music

Rationality

Emotional

Page 14: DMart IMC

MESSAGE STRATEGY

Pre-emptive messages

Emotional Advertising

Comfort Advertising

Page 15: DMart IMC

EXECUTIONAL

FRAMEWORK

Slice of Life

Fantasy

Page 16: DMart IMC

MEANS-END CHAIN

Smart & value for money

purchases, Presence across

cities

Better standard of life,Biggersavings

Less Search Cost , High Reliability ,

High Assurance

Happiness, Wisdom,

comfortable life,Happy

Life

High Social Acceptance

Self Fulfillment

Page 17: DMart IMC

Media class

OBJECTIVE

Spreading Brand Awareness

Enhancing Brand Image

Strengthen Brand

Associations (Value, Made in

India, Quality)

Class

Digital(#HumansofDMart

(Twitter, Facebook,

Instagram))

OoH(Billboard/Pamphlet

Poster (Buy Smart, Save Big)

E-City flyover, Kanakapura

road, Banerghatta main road

(Jayanagar),HAL Old airport

road, Begur Main Road.)

Broadcast (Video Campaign

(Youtube, Television))

Page 18: DMart IMC

PRESS RELEASE

Page 19: DMart IMC

#Humans of DMart

Page 20: DMart IMC

ATTENTION – TARGET MARKET

INTEREST

DESIRE

ACTION

Page 21: DMart IMC

Media Vehicle

YouTube page DMart will be created.

Video will be advertised through YouTube, Hotstar,

Amazon Prime.

Television channels

• TV9 News ( 8 pm - 9pm slot)

• Colors Kannada ( 8pm – 9pm slot)

LINK : (PASTE LINK HERE)


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