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DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle...

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DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle service. Quick, professional, reliable!
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Page 1: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

DMG MORI LifeCycle Services

Original manufacturer service

Spindle repairs

Replacement spindle service

Spindle maintenance

DMG MORI Services

DMG MORI spindle service. Quick, professional, reliable!

Page 2: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

DMG MORI spindle service

Quality and reliability due to years of manufacturer know-how.

At DMG MORI spindle service, every case is given top priority to minimise downtime and get your production up and running again as quickly as possible. A team of specialists on our hotline will quickly find the right solution for you. As a manufacturer, we guarantee expertise, professionalism and reliability.

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At DMG MORI spindle service, every case is top priority to get your production up and running again as quickly as possible.

Available around the clock.

Original manufacturer service

Spindle repairs

Spindle mobile

Replacement spindle service

Spindle maintenance

Service Plus

Page 3: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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Speed and precision: DECKEL MAHO staff in Pfronten check the settings of motor spindles – the heart of every machine tool

DMG MORI spindle service

A global presence – we repair on site!

We provide an exclusive manufacturer service for your spindle repairs at 6 locations world-wide. This reduces response times, minimises delay and maximises your production capacity.

Generate a personalised spindle service quotation in just a few steps:

+ Customer data

+ Machine and spindle data

+ Minimise errors with status information

+ Request quotation

Exclusive spindle repairs by KESSLER for DMG MORI in China, the USA and Russia

To help you even more quickly!

Generate a personalised spindle service quotation in just a few clicks:

spindleservice.dmgmori.com

If you have spindle problems, you can now contact us online. Simply provide some basic information and generate a personalised spindle service quotation instantly. Take advantage of this opportunity and help us further improve our response times! This online service is currently under construction in multiple countries.

new

USA Bielefeld Germany

Wernau Germany

Pfronten Germany

Bergamo Italy

China

Russia

Iga Japan

Page 4: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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Spindle repairs

Expert repairs with full cost control.

DMG MORI spindle repairs are synonymous with unrivalled quality due to the use of original components, manufacturer expertise, speed and full cost control. In most cases, when you first contact our hotline experts, you’ll receive a quotation which will be honoured until the repair order has been completed – with no hidden costs or additional charges during or after the repair work! Benefit from our expertise and global network and only let professionals work on your DMG MORI machine.

Highlights

+ Manufacturer repairs within a few working days (DECKEL MAHO, GILDEMEISTER, GRAZIANO, MORI SEIKI, FRANZ KESSLER and SIEMENS WEISS)

+ Spindle repairs at a fixed price with no additional charges

+ Replacement of all defective components with new original parts for maximum safety and reliability

+ Including rotary feedthrough replacement

+ 6-month guarantee on replaced parts and any work performed

+ Professional removal and installation of your spindle by experienced DMG MORI service engineers

+ Alignment and testing for subsequent damage

DMG MORI SPINDLE MOBILE + The express solution for emergencies!

+ Fast and cost-effective service at a fixed price

+ Choose from 4 modules: Diagnosis, repair, removal of the defective spindle, spindle installation

Information: This service is currently available for turning machines (excluding tool spindles) in Germany, Austria, Switzerland, Liechtenstein, the Czech Republic, the Netherlands, Belgium, Luxembourg and Denmark. Other countries on request.

Find out more about the DMG MORI spindle service:

spindleservice.dmgmori.com

Original manufacturer service

Spindle repairs

Spindle mobile

Replacement spindle service

Spindle maintenance

Service Plus

Page 5: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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Replacement spindle service

Our express solution for minimum downtime.

If spindle damage occurs, we will install a replacement spindle as quickly as possible to minimise your machine downtime. DMG MORI stocks over 1,000 replacement spindles around the world for immediate delivery – including new parts and fully refurbished spare parts. Our replacement spindles are always state of the art and worn parts are replaced by new original parts.

Best price guarantee for original spare parts!If you find a spare part, offered or supplied by us, at least 20 % cheaper elsewhere, we’ll immediately reimburse the full price difference. Guaranteed!* It’s that easy – Just send an e-mail containing our offer or order number and the cheaper alternative offer or the Internet link of the alternative provider to: [email protected].

* Requirement: The delivery of our spare part was after 01 / 09 / 2016. The spare part in the alternative

offer is completely identical – no repair, copy or other version. It is a new part with the same warranty period and content. The scope of supply and quantity are identical. The alternative part has the same availability.

Highlights

+ Over 1,000 spindles in stock around the world ready for immediate shipment

+ Minimum production downtime due to rapid delivery times

+ The choice is yours: New spindle or fully refurbished replacement spindle

+ Including rotary feedthrough replacement

+ Guarantees of up to 18 months on new spindles and 9 months on replacement parts

+ Professional replacement of the damaged spindle by experienced DMG MORI service technicians

+ Alignment and testing for subsequent damage

+ NEW // We now provide a best price guarantee for the 18,000 SK40 spindle

Replacement spindle service 1: Simply pick up the phone 2: Available now 3: Replaced by professionals

new

Page 6: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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Spindle maintenance

Keep your spindle in top condition.

Spindle damage often results from a lack of maintenance and care. This means that you can do a lot to prevent a breakage. We recommend these DMG MORI spindle maintenance products to make your maintenance easier and extend the service life of your spindle.

Functions / technical details

+ Perfectly matched to the relevant tool interface

+ Freely selectable content from the following: Mechanical or digital variable-use pull-in force meter, radial run-out mandrel, dial gauge with magnetic stand, depth gauge

Spindle maintenance kitTake preventive steps and maintain your own spindle: The spindle maintenance kit contains everything you need – in a handy case.

Customer advantages

+ Professional support with motor spindle maintenance

+ All components in one place

+ Ensure machine availability and productivity

ONLINE SHOP with free shipping

You can find all the merchandise here in the DMG MORI online shop*:

shop.dmgmori.com

Original manufacturer service

Spindle repairs

Spindle mobile

Replacement spindle service

Spindle maintenance

Service Plus

Page 7: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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Spindle maintenance

Keep your spindle in top condition.

Functions / technical details

+ Collet

+ Sealing and spring discs

+ Slot nuts (only with SK)

+ Metaflux paste

Availability

+ For SK40 SK50, HSK-63 and HSK-100 tool interfaces

Spindle maintenance kitBy replacing the collets, sealing and spring discs and slot nuts (only with SK) in case of breakage or wear, we guarantee smooth tool changes and clamp-ing. Your advantage – everything in one package at a reduced price.

Customer advantages

+ Smooth tool changes and clamping guaranteed

+ Guaranteed machine availability and productivity

+ Attractive package price compared to individual purchases

ONLINE SHOP with free shipping

ONLINE SHOP with free shipping

* The DMG MORI online shop is available in all EU countries!

Functions / technical details

+ Monitoring: Graphical process monitoring, imbalance detection, vibration monitoring, bearing diagnostics

+ Machine protection: Quick shut-down < 10 milliseconds

+ Process control: Tool and process-specific limits, feed stop

+ Data logger: Identification of causes during damage analysis

Rotary feedthroughWater ingress, machine stoppage, loss of production as a result of a defective motor spindle: Regular inspection or replacement of the rotary feedthrough after 2,000 spindle hours reduces the risk of these situations occurring.

Customer advantages

+ Quick shut-down triggered by critical vibration levels, improved spindle service life

Page 8: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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Functions / technical details

+ Premium tools

+ A robust, orderly equipment case with an optional one-day training course at your premises.

Alignment kit for turningAfter a spindle crash in your turning machine, you can use the alignment kit to restore geometry.

Customer advantages

+ Guaranteed accuracy and finish quality

+ Reduced costs thanks to DIY alignment

+ Optimal instruction by a DMG MORI service engineer

ONLINE SHOP with free shipping

ONLINE SHOP with free shipping

Functions / technical details

+ Clamping force measuring instrument (diameter range 65 mm as standard)

+ Three other measuring sets for diameters 80, 100 and 120 mm

+ Laptop or tablet with user-friendly software for visualising the measured results

ClampCheck BasicClampCheck Basic is a premium measuring instrument for wireless measuring of the clamping force on your turning machine.

Customer advantages

+ Convenient and ultra-precision clamping force measurement, even during rotation

+ Completely safe, wireless connection with Bluetooth data transmission

+ User-friendly software

You can find all the merchandise here in the DMG MORI online shop*:

shop.dmgmori.com

Original manufacturer service

Spindle repairs

Spindle mobile

Replacement spindle service

Spindle maintenance

Service Plus

Page 9: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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Functions / technical details

+ Monitoring: Graphical process monitoring, imbalance detection, vibration monitoring, bearing diagnostics, cutting force and torque monitoring

+ Machine protection: Quick shut-down < 10 milliseconds

+ Process control: Tool and process-specific limits, feed stop

Functions / technical details

+ Measurement of contaminants in the spindle’s tool clamping area

+ 10 μm accuracy on flat surfaces (30 μm on tapered surfaces)

+ Detection of minimal tool clamping distortions

SIS (Spindle Interface System)Contamination of the tool interface can quickly cause machining errors in a machine tool. The SIS uses sensors to automatically stop the machine when certain limits are exceeded, allowing the cleaning process to be repeated.

Customer advantages

+ Advance warning of contaminants

+ Prevent tool position errors

+ Improved manufacturing precision

MPC 2.0 (Machine Protection Control)For new machines and as a retrofit option, MPC 2.0 ensures maximum machine and process control through the additional and targeted use of hardware and software during machining.

Customer advantages

+ Quick shutdown in case of critical vibration conditions

+ Increases spindle service life

ONLINE SHOP with free shipping

* The DMG MORI online shop is available in all EU countries!

simply

retrofit

Page 10: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

Preventive service

DMG MORI Service Plus. We safeguard your productivity!

The DMG MORI Service Plus product family stands for lower operating costs, maximum machine availability and top precision throughout the entire life cycle of your machine. See for yourself and customise your own insurance cover.

You can find further information on the products and prices of the DMG MORI Service Plus family at your nearest DMG MORI branch.

Requirement for Insurance Plus: Conclusion of a Service Plus contract (Inspection Plus, Maintenance Plus or ServiceCompetence Plus) or attendance at a “Mechanics” service training session at DMG MORI. The insured and the machine location must be in Germany.

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“Mechanics” service training at the DMG MORI Academy.

Book courses online at: shop.dmgmori.com

Original manufacturer service

Spindle repairs

Spindle mobile

Replacement spindle service

Spindle maintenance

Service Plus

Page 11: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

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* The machine should not be more than eight years old at the time of conclusion of contract. A one-off discount for wear on the defective spindle applies to initial spindle damage!

Insurance Plus – Immediate solution and 100 % coverage of costs.The insurance offered exclusively to DMG MORI customers by our partner Allianz provides you with instant assistance and full cost coverage when you buy a new or used machine. Existing machines* from DMG MORI are also covered.

Maintenance Plus –

manufacturer’s maintenance for high uptime.

Maintenance agreements to boost your productivity and reduce your operating costs. Our specialists perform machine status-relevant maintenance using a checklist.

Precision Plus –

perfect products for high-precision machines.

Take advantage of our service options specifically tailored to enhance your machine’s precision.

Inspection Plus –

the first step towards top performance.

With our inspections agreement, you always know where you are. Our service professionals provide a detailed status report after every inspection.

Highlights

+ NEW: Now also for existing machines*

+ 100 % cost coverage

+ Full cover with no deductibles

+ Fixed premiums for 36 months

+ Immediate claim settlement

+ No deductions* for natural wear and tear (spindles and parts with a service life of ≤ 5 years)

+ No obligation to report shift changes of ≤ 4 months p.a.

+ Prices: from 3.85 ‰ p.a. (new machine) from 4.90 ‰ p.a. (used or existing machine)

Contact form: insuranceplus.dmgmori.com

Find out more about Service Plus at:

serviceplus.dmgmori.com insurance plus

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Our products safeguard your success!

ServiceCompetence Plus –

professional maintenance you can do yourself.

You maintain your own machine with our support and we show you all you need to know to carry out your own maintenance in the future.

Page 12: DMG MORI spindle service. · DMG MORI LifeCycle Services Original manufacturer service Spindle repairs Replacement spindle service Spindle maintenance DMG MORI Services DMG MORI spindle

www.dmgmori.comDMG MORI LifeCycle Services

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DMG MORI LifeCycle Services – more than just a machine.

Customised back-up for your DMG MORI machine. From service and spare parts to training and software to tool presetting and used machines – DMG MORI LifeCycle Services offers the right solution for each requirement!

For information around the clock, contact:

service-hotline.dmgmori.com

All products and services of the DMG MORI LifeCycle Services portfolio can be found online at: www.dmgmori.com

DMG MORI 24 / 7 Service Hotline – we solve up to 60 % of problems over the phone. Call us for immediate support.

DMG MORI Replacement Parts – Efficient logistics, rapid delivery times, > 95 % replacement parts availability. Order on our 24 / 7 Service Hotline.

DMG MORI Service – Maintenance, repairs or preventive servicing. You can depend on our certified technicians.

DMG MORI Training – Turbocharge your productivity and professional knowledge. Get the maximum out of your machine.

Unique product portfolio – our expertise for your productivity!

DMG MORI Services GmbHGildemeisterstraße 60, D-33689 BielefeldTel.: +49 (0) 5205 / 74 3155, Fax: +49 (0) 5205 / 74 45 [email protected], www.dmgmori.com

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