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dmTouch Commissioning & Service Guide Using a DM...Revision 2.0.8 Page 2 of 57 Commissioning &...

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www.resourcedm.com dmTouch Commissioning & Service Guide Using a DM PR05XX UK OFFICE Resource Data Management Ltd 80 Johnstone Avenue, Hillington Industrial Estate, Glasgow, Scotland, G52 4NZ, UK +44(0)141 810 2828 [email protected] US OFFICE Resource Data Management Inc 100 North Sixth Street, Suite 630B, Minneapolis, MN 55403, USA Tel +1 612 354 2923 Fax +1 612 208 0922 [email protected] Resource Data Management
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Page 1: dmTouch Commissioning & Service Guide Using a DM...Revision 2.0.8 Page 2 of 57 Commissioning & Service Guide dmTouch Warning this product Please Note The specifications of the product

www.resourcedm.com

dmTouch Commissioning & Service Guide Using a DM

PR05XX

UK OFFICE

Resource Data Management Ltd

80 Johnstone Avenue,

Hillington Industrial Estate,

Glasgow, Scotland, G52 4NZ, UK

+44(0)141 810 2828

[email protected]

US OFFICE

Resource Data Management Inc

100 North Sixth Street,

Suite 630B,

Minneapolis, MN 55403, USA

Tel +1 612 354 2923

Fax +1 612 208 0922

[email protected]

Resource Data Management

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Table of Contents:

COMMISSIONING DIRECTLY FROM THE DMTOUCH ....................................................................................4

dmTouch V2.0.8 ............................................................................................................................................4 CGI version V2.0.8 ........................................................................................................................................4 Home screen ......................................................................................................................................................4

Graphs..............................................................................................................................................................7 Reports .............................................................................................................................................................8 Alarms ..............................................................................................................................................................9 Run-On .......................................................................................................................................................... 10 Service & Configuration ................................................................................................................................ 10

Alarms .............................................................................................................................................................. 11 Alarm Summary ............................................................................................................................................ 11 Alarm Index ................................................................................................................................................... 12 Alarm Actions ................................................................................................................................................ 12 Default Actions .............................................................................................................................................. 13 Alarm Times .................................................................................................................................................. 13 Modem Setup ................................................................................................................................................ 14 Mail Server Setup .......................................................................................................................................... 15 Warning Setup .............................................................................................................................................. 15 Accept All Alarms .......................................................................................................................................... 15 Clear Alarm Log ............................................................................................................................................ 15

Devices ............................................................................................................................................................ 16 Set Parameters ............................................................................................................................................. 17 Alias............................................................................................................................................................... 17

Names ....................................................................................................................................................... 17 Alarms ....................................................................................................................................................... 18 Items .......................................................................................................................................................... 19 Visibility ...................................................................................................................................................... 20

Network ......................................................................................................................................................... 20 Network Errors ........................................................................................................................................... 20 Remove Device ......................................................................................................................................... 21 Remove Network ....................................................................................................................................... 21 Add Device ................................................................................................................................................ 21 Network Scan ............................................................................................................................................ 23 RS485 Adapters ........................................................................................................................................ 23 Wireless Mesh Setup................................................................................................................................. 23

Device Information ........................................................................................................................................ 24 Case Setup ................................................................................................................................................... 24 Split Monitor .................................................................................................................................................. 26 Split Device ................................................................................................................................................... 27 Hide Device ................................................................................................................................................... 28 TDB Editor ..................................................................................................................................................... 29 Plant TDB Upload / Download ...................................................................................................................... 29 Mercury TDB Upload / Download ................................................................................................................. 29 CPT Setup – (Calculated Product Temperature) .......................................................................................... 30 Script Setup ................................................................................................................................................... 31 Mimic Setup .................................................................................................................................................. 31

System ............................................................................................................................................................. 32 Local I/O ........................................................................................................................................................ 32

Input Setup ................................................................................................................................................ 32 Output Setup ............................................................................................................................................. 33 Input / Output Information .......................................................................................................................... 33 Output Test ................................................................................................................................................ 33 Panel Test ................................................................................................................................................. 34

User Setup .................................................................................................................................................... 34 Users List ................................................................................................................................................... 34 Add User .................................................................................................................................................... 35 Remove User ............................................................................................................................................. 35 Elevations .................................................................................................................................................. 35

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Login Activity ............................................................................................................................................. 35 Site ................................................................................................................................................................ 36

Site Setup .................................................................................................................................................. 36 Save Site Setup ......................................................................................................................................... 37 Restore Site Setup .................................................................................................................................... 37 System Config ........................................................................................................................................... 37 Add Feature ............................................................................................................................................... 37

Energy ........................................................................................................................................................... 38 Pack Setup ................................................................................................................................................ 38 Case Setup ................................................................................................................................................ 40 Night Blinds ............................................................................................................................................... 40 Condenser TD ........................................................................................................................................... 40 Performance .............................................................................................................................................. 41 Trim Control ............................................................................................................................................... 42

Display Setup ................................................................................................................................................ 44 Information .................................................................................................................................................... 45

System Log ................................................................................................................................................ 45 Software Version ....................................................................................................................................... 45 DHCP Information ..................................................................................................................................... 45 Network Statistics ...................................................................................................................................... 45

Notepad ......................................................................................................................................................... 45 Layout............................................................................................................................................................ 46

Send Layout .............................................................................................................................................. 46 Get Layout ................................................................................................................................................. 46 Remove Layout ......................................................................................................................................... 46

Miscellaneous ............................................................................................................................................... 46 System Restart .......................................................................................................................................... 46 System Dump ............................................................................................................................................ 46 Set Time .................................................................................................................................................... 46 Clear Consoles .......................................................................................................................................... 46 Network Card Setup .................................................................................................................................. 47 3G Dongle Setup ....................................................................................................................................... 47 USB Analogue Modem .............................................................................................................................. 47 Export Log Data ......................................................................................................................................... 47 Automatic Export Setup ............................................................................................................................. 48 Delete Type File ........................................................................................................................................ 48 Upgrade Software...................................................................................................................................... 48

Timers .............................................................................................................................................................. 48 GP Timer ................................................................................................................................................... 49 GP Timer Report ....................................................................................................................................... 51 Defrost Timers ........................................................................................................................................... 51 Defrost Report ........................................................................................................................................... 53 Defrost Sources ......................................................................................................................................... 53

Shuttle .............................................................................................................................................................. 53 Shuttle Limits ............................................................................................................................................. 53 Saved Data ................................................................................................................................................ 53 Log ............................................................................................................................................................. 53 Data Manager Interaction with memory a stick ......................................................................................... 54

APPENDIX 1: RELATED PART NUMBERS ................................................................................................... 55

Appendix 2: Save/Restore dmTouch Configuration Guide ........................................................................ 56

APPENDIX 3: TRIM HEATER CONTROL ....................................................................................................... 57

APPENDIX 4: TERMS OF USE ....................................................................................................................... 57

Disclaimer ..................................................................................................................................................... 57

CHANGE HISTORY ......................................................................................................................................... 57

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Back – Press to return to the previous page Home – Press to return to the ‘Home’ screen.

Commissioning Directly from the dmTouch

For commissioning using a PC refer to the PC Commissioning Guide

dmTouch V2.0.8 CGI version V2.0.8

The dmTouch requires an authentication code to a run. This code is entered by RDM and the user should not see this page. However in some circumstances, this authentication screen may be displayed. If this occurs please contact RDM Technical Support for assistance.

Home screen

The Site ID is displayed at the top of the Home screen System Status at the bottom of the screen shows the number of current alarms and the number of controllers on and offline. (This is periodically updated). If any alarms are active then the alarm count will be shown in red and when there are no alarms it will show in green. Time and date are displayed. There is a Device Summary chart at the top of the screen to show the control state status of the controllers. On the “Home” screen, a list of devices that are communicating with the dmTouch are shown. Click on a controller name to view additional information relating to that device. Note: The user can scroll up and down the list of devices by pressing on the screen and dragging up or down.

From the ‘Home’ screen the following can be accessed: -

The Key Legend tells the user the kind of network the devices are logged on to (i.e. IP, Genus) and will also show if controllers have been split, if it’s a TDB program, a system created device or if any devices have been hidden. This feature is mainly used by an engineer. By pressing on the help button the user will be shown the dmTouch user guide. When navigating around the screen on dmTouch the following buttons will also become available.

If there is a layout present on the dmTouch then the above buttons will be available to allow a user to toggle between the Device List and the Layout screen. The left hand icon will provide the Device List and the right hand side will provide the Layout screen

Reports Alarm Log Service GP Run-On Key Legend Help

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Layout If a layout diagram has been loaded during commissioning, then a screen similar to the one below will appear as the home page. Clicking on a device or bay, will auto zoom to that area. The layout screen on the right gives an over-view of the store layout. The individual devices are colour coded to show their respective states. Colours defining device states are: -

Red Alarm

Blue Normal

Yellow Defrost

Green Case Off

Orange Alarm Inhibit The user can also create their own images using the RDM Layout Editor 2 program that can be displayed on the dmTouch layout screen. Below is an example of image created for an air handling unit. Contact Technical Support for further information on Layout Editor 2.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Interacting With the Touchscreen The dmTouch display has no physical buttons or switches, all user interactions are carried out by pressing areas on the touchscreen similar to a mobile phone or tablet PC. The touchscreen should be operated using your finger and care should be taken not to apply excessive force as it could lead to damage. The dmTouch utilises a capacitive display technology and therefore objects such as pen nibs or screwdriver tips will not operate the display. Either a finger or a dedicated tool, such as a capacitive stylus pen, should be used when interacting with the dmTouch to provide the correct operation. Each press of the display is accompanied by a click from the sounder. On some pages where lines of text are shown, such as the parameter list, the user can scroll down the page by running their finger from the bottom to the top of the list in the same manner as with a touchscreen enabled mobile telephone. During this motion the user’s finger should remain in contact with the touch screen.

Navigation Buttons When entering information or setting parameters on the dmTouch, a keyboard will be displayed. Depending on the information that the dmTouch is expecting, it will show one of two layouts. One is numerical and the other is alphabetic. The user can change between the two by using the ‘ABC’ button on the numerical keyboard and the ‘123’ button on the alphabetic keyboard. Both these buttons can be found in the bottom left of the keyboard. See below for pictures of keyboard layouts

Numerical Alphabetical

Note: Icons with the padlock on the top left hand corner will require the user to log in with a user name and password.

Next – Touch to view the ‘Next’ device

Graph - Touch to browse to the ‘Graph’ screen, here historical data can be viewed in a graphical format.

Set – The user will be prompted for credentials, once entered a device(s) parameters can be viewed and set.

Efficiency Graph – if configured in the ‘Energy’ section, a graph of the cabinet’s valve performance will be shown.

Inhibit – Allows the user to place devices into Inhibit and thus prevent alarms for the duration selected.

Previous – Touch to view the ‘Previous’ device

Settings – Touch to view a devices parameter settings. Note this is ‘read only’.

Alarms – Current and previous alarms

Manual Defrost – Initiates a defrost for the device selected. Note device dependent.

Manual Override - Allows a user to override key functions on HVAC and BMS equipment via a BACnet interface.

COP – Generates a graph of the Coefficient Of Performance for that case.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Graphs

When in the device values and setting the user can press the button to view historical data. In this example probe temperatures for two devices in the last 24 hours is shown. The user can change the trace that is required and the interval time. They can also add devices to superimpose different traces over the top. Using the arrows will allow the user to move forward or back 24 hours.

There is also the option for Absolute or Differential. Absolute shows the values of the probes and Differential shows the change in value over the interval time.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Reports

From the ‘Home’ screen pressing on the ‘Reports’ button provides the following screen. This screen allows the user to view reports relating to devices on the dmTouch. The following options are available:- Report Type – Select which type of report to view. Select period – Define a time period from the past 24 hours, week, 2 weeks or month. It is also possible to generate reports from a specific period. Note: Some reports will give an option to have the report only gather data for out of hours only. Normal Hours, enter the operating hours of the DM. For example store opening hours which means out of hours reporting consists of data obtained from the out of hours time period e.g. when the store is closed. When pressing on the ‘Report Type’ it is possible to structure reports with information regarding:

List of alarms

Graph of alarms by device

Count of alarms by device

Graph of alarms by alarm

Count of alarms by alarm

Graph of OT alarms by device

Count of OT alarms by device

Graph of offline alarms by device

Count of offline alarms by device

Night blinds report

As shown in this example the number of alarms generated in the past 24 hours by each controller is highlighted.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Alarms Alarm Comments Firstly ensure the “Allow alarm comments” feature is enabled under the Site Setup page. Navigate to the Alarm Log from the Home Page. Now select the alarm you wish to add a comment against by pressing on the hyperlink. The screen below will then be shown. By pressing on ‘Add Comment’ the user will be asked to login.

From the “Home” screen press “Alarm”. This result’s with the page shown opposite. Here, the current alarms are shown with the serial number of the alarm, the device that generated the alarm, the reason the alarm occurred and the time and date the alarm was generated. By pressing on the filter at the top, the user can view All, Current or Old alarms.

By pressing on the serial number the user can see what action has been taken against this alarm. And by pressing on the controller name they will be taken to the current values of the device

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Run-On

Service & Configuration

When pressing “Gp Run-On” the user can view GP Timer Channel Run-On states. Note: Run-on will not be shown if no GP Timer Channels have been set to allow a Run-on. Run-on enables the user to turn on a GP Timer channel that is off for a given period of time or to extend the on cycle of a channel for a given duration. Channel refers to the specific GP timer channel. Description displays the GP timer channel name. Status shows the current state of a GP timer channel. Duration (mins) is how long the channel will run on for. Finish displays the time that the run on will finish once it has been set. Pressing Set on a GP timer channel shows the opposite screen. Here the user can enter a period of time to turn a channel on for or extend its current schedule. Press set and the dmTouch will say it has been initiated the run on Clear will remove a run-on for that channel.

On entering the service screen, a menu list will be shown. First on that menu will be ’Alarms’.

From the “Home” screen, press the Service key: - The user will be prompted to enter a user name and password / pin number.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Alarms Alarm Summary

Access the Alarms configuration by pressing ‘Alarms’ on the service menu. The Alarm Menu has the following options: -

Alarm Summery

Alarm Index

Alarm Actions

Default Actions

Alarm Times

Modem Setup

Mail Server Setup

Warning Setup

Accept All Alarms

Clear Alarm Log

The alarm summary screen will show individual alarm actions for each alarm within the controller selected. Please see the following pages to show how to set up alarm indexes for logged on devices.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Alarm Index

Alarm Actions

Alarm indexes are used to assign alarm actions to different alarms. All alarms from controllers will have an alarm index number associated with them. To find out what the index is for the alarm types, consult the controller user guide. Individual controllers can be selected by pressing on the box on the left hand side. Alternatively, several or all controllers can be selected. Once the controllers have been selected, using the table at the bottom of the page, the user can select the Action to assign against the Index number. Once configured, press ‘Set’ at the bottom of the screen. The device System will appear under the Alarm Indexes page. This allows for alarms generated by the dmTouch to be assigned actions. Possible alarms and their index numbers are:

Trim no probe 3

Disk Warning 4

Hard Drive Read Only 4

Blinds Warning 5

Test Fault 6

Pack Fail Shutdown 7

Dial out failed 8

DHCP Server Detected 9

Power Fail 10

The dmTouch fixed inputs have alarm index numbers of: - Configured as a probe input: Probe Fault 6 Probe OT 4 Probe UT 5 Configured as a plant input: Plant Fault 3

Alarm actions are used to activate various functions when an alarm occurs. Up to 9 actions and a Fail action can be configured. Select the Action to change by pressing the drop down menu at the top of the screen. Then assign the items to that action with either; - - - - Not selected ALL - All of the time Day - Day only (Days can be set using Alarm Times). Night - Night only (Nights can be set using Alarm Times). Once configured, select ‘Set Actions’. Alternatively select ‘Reset’ to return to the previous configuration of that action. Modem Alarm Test allows the user to generate a test alarm that is sent to each modem configured for use. There is also a similar feature available for mail under the Mail Alarm Test button. The Fail actions are applied to alarms when a dial out failure has occurred. After a dial out failure subsequent alarms follow their original alarm actions as well as the Fail actions. This will only occur if the feature “Signal alarm locally if dial out fails” has been enabled. When a dial out failure occurs an alarm is generated. This alarm should be directed to an appropriate action. When a dial out failure alarm occurs the dmTouch alarm log should be viewed to ensure all alarms have been acknowledged, as the first alarm that fails to dial out will not follow the fail actions. Subsequent alarms will follow the fail actions. Once the dial out failure has cleared, e.g. a test dial out or an alarm is successfully dialed out, then alarms will follow their original alarm actions only.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Factory Default Alarm Actions Relay 3 All alarms Front Panel All alarms Console All alarm

Default Actions

Alarm Times

Alarm times for the Alarm Action table can be set using the following screen. Different day and night times can be set for each day of the week. The user can press on the time that needs to be altered and enter the new time using the virtual keyboard that will appear. Note: If In1 and Out1 are configured to 00:00 for a given day of the week, then weekday configured would be classed as night for the 24 hour period.

This allows the user to configure the default alarm index to actions. These actions will be used by controllers as they come online, before dedicated actions have been assigned. Note: when replacing a controller or communication module it is important to check that the controller has the correct Alarm Indexes and that alarms are being directed to the appropriate Alarm Action. Ensure the appropriate response occurs when an alarm is generated.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Modem Setup

Select the modem to configure and press enter. Note: the user can purchase a GSM Modem for the dmTouch. This enables the dmTouch to be situated in an area that has no external telephone line or connection to a wide area network. The mobile is utilised by the dmTouch to send alarms via SMS

Up to 5 numbers can be configured for each of the 6 modems, but once an alarm has been successfully sent, the other numbers for that modem are disregarded. If alarms are required to be sent to 2 or 3 locations, use modem 1 for the first number, modem 2 for the second and modem 3 for the third. Enter the telephone number for the alarm recipient. Enter the modem type: Modem/Email can be selected. Note: SMS (GSM Modem) must be chosen for the GSM modem. There is a choice of selecting the alarm to be sent as a text message to most of the mobile service providers. Enter the number of retries before the number is disregarded and moves on to the next number. Enter the time in minutes between retries. If send alarm clear is required, select yes. If URL is selected as type it allows an IP address to be entered into the dmTouch. Now alarms can be directed to e.g. a server. To receive alarms via this method would require MaRS software on the PC receiving the alarms. This would display the incoming alarms and provide information relating to the type of alarm, what site generated the alarm etc. Further information can be obtained from the MaRS user document found on the RDM website.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Mail Server Setup Warning Setup Defrost warnings are to alert the user of successive defrosts that have terminated on time and not on temperature. This is an energy saving feature which highlights cases which are not performing efficiently or may have a mechanical failure. Enter the number of defrosts terminating on time before a warning alarm will be generated. This alarm (Warning: Defrosts term on time) can be directed via alarm indexes and is configurable for each controller on which the feature is enabled. The default ‘Warning: Defrosts term on time’ index number is ‘6’ and can be changed if required.

Accept All Alarms This allows the user to accept all outstanding alarms on the dmTouch in one action. Note, the user account name used to enable this feature will be tagged against all outstanding alarms, therefore this user account will take responsibility for all alarms accepted.

Clear Alarm Log Allows the user to clear the entire alarm log, alarm serial numbers are also reset to zero. Note: this process cannot be reversed once the action has been carried out.

Note: When the alarm log is cleared an alarm is generated to show the alarms have been cleared from the panel.

As shown in the mail server setup, the user can configure the dmTouch to send alarms to an email address. Sender Setup Name: Name that is appended to sent alarms Address: Email address appended to sent alarms. Force TLS If Force TLS is "No", then if TLS Authentication fails it

will try Plain Authentication.

If Force TLS is "Yes", it will only try TLS Authentication. Note: TLS is used for secure connections and may be required to ensure successful communication with the mail server. Server Setup Address: Address of mail server used to send alarms e.g. office

mail server. Port: Usually port 25. Authenticate: Some servers require this to send emails. User Name: Enter your server account name here. Password: Enter your server password here.

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Devices

Access the Device configuration by pressing ‘Devices’ on the service menu. The Device Menu has the following options: -

Set Parameters

Aliases

Network

Device Info

Case Setup

Split Monitor

Split Device

Hide Device

TDB Editor

Plant TDB Upload/Download

Mercury TDB

CPT Setup

Script Setup

Mimic Setup

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Set Parameters Alias Names

Going into set parameters will bring up a list of the devices logged onto the dmTouch. By choosing a device the user will be taken to the parameter setup for that controller Note that multiple devices can be changed. When selecting one device all other devices that are not the same type will be greyed out allowing the user to see what other devices can be changed, If required.

From the service screen, go to Devices - Alias – Names to see the following screen. Select the device to alias.

Note: Multiple devices can be given the same alias.

IP devices will show the name as hyperlink (Coloured blue) by clicking on this link the device name can be changed. Note 1: Genus® device names cannot be aliased. Note 2: Avoid the use of control characters such as &, %, * etc when naming devices. By selecting the device the user can change the alias associated with the name also. Use the ‘Alias to set’ box at the top of the screen to enter the desired alias and press ‘Set Alias’.

Aliases are used to change the name and description of devices to something more meaningful. E.g. RDM IP controllers initialise with a 3 digit number such as 101, this can be aliased (renamed) to RC10-1. Aliasing of the 3 digit number is important because the dmTouch requires the device name to be 6 digits, so that the defrost scheduler can operate correctly. (The defrost scheduler uses the middle 2 digits as its channel number).

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Alarms

From the service screen, go to Devices - Alias – Alarms. Select the device you wish to set alarm aliases and press ‘Set Aliases’ Note: Again multiple devices can be changed. When you select one device all other device that are not the same type will be greyed out allowing you to see what other controllers you can change, If required.

After selecting the device(s) you will be taken to the following screen. Find the Alarm Alias line you want to change and key in the new text. Change the ‘Type Alias’ also if needed. And press ‘Set Alarm Aliases’ This also allows you to set the ‘Type Alias’ for the device. This is related to the alarm index screen. Whatever number you change the ‘Type Alias’ to will now be linked into the index number of the controller when setting the alarm index and actions up.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Items

From the service screen, go to Devices - Alias – Items. Select the controller you wish to set Item aliases and press ‘Set Aliases’ Select the Item you wish to alias and delete the current Item Alias text and key in the desired text. Note: You can change multiple items at one time as long as the type of the controller is the same Again Avoid the use of control characters such as &, %, * etc. Once you have changed the Item alias, then press Set Item Alias to save changes.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Visibility

Network Network Errors

From the Service screen, go to Devices - Alias – Visibility. Visibility allows the user to hide inputs, outputs or parameters completely for a given device or make them viewable to authorised users only e.g. Store, Service or Install level. Select a device(s) from the list. Select the item you wish to configure

You can choose from the following: All - Selected items are viewable all of the time. Store - Selected items are viewable only when the user is logged in at Store level or above. Service - Selected items are viewable only when the user is logged in at Service level or above. Install - Selected items are viewable only when the user is logged in at Install level. Hide - Selected items are hidden from the user completely and are not viewable.

From the Service screen, go to Devices - Network – Network Errors. Network errors are now shown for RS485 and IP controllers. This screen accumulates the errors from the time the DM is powered on. The screen can be cleared to zero so that new errors can be observed, by restarting the DM. Note: Offline and Online errors relate to RS485 controllers only. Data errors are shown for both IP and RS485 controllers.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Remove Device

Remove Network An entire network line can be removed rather than removing all the devices on that network line individually. Check the tick-box of the network(s) to remove and click the “Remove” button. Extreme caution should be exercised when using this feature.

Add Device

From the Service screen, go to Devices - Network – Remove Device. From the Controller list, select the controller you want to remove. Press ‘Remove Device(s) The dmTouch will then confirm the device has been removed

From the Service screen, go to Devices - Network – Add Device This will take you to the following screen

Select the Device Type from the drop down list. Enter the IP address of the device. Generally use the range 10.1.2.2 to 10.1.2.79 Check the number you wish to use has not been allocated. Enter a 6 Character device name. Enter an appropriate alias for the device. Press “Add Device” to complete the process. Note: Please check the dmTouch System Config to ensure the appropriate network interface is enabled for the devices you wish to manually add. For example to logon Modbus® devices the Modbus® interface must be enabled.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

RS485 Configuration Stop Bits 1

Pin 4

Pin 1

Pin1 = Screen* Pin2 = Data A/+ Pin3 = Unused Pin4 = Data B/-

Network 1 activity

Network line 1

Network 2 activity

Pin 4

Pin 1

Network line 2

Adding a Modbus® Device

PR0623 *Optional dependant on application

Modbus® Energy Meters

Elcomponent Flash D Power Monitor (4 Wire) Elcomponent Flash D Power Monitor (3 Wire) Elcomponent VIP396 Energy Meter

Elcomponent VIP396 Energy Meter (IEEE) Elcomponent SIRIO Energy Meter Elcomponent AEM33 Power Monitor

4MOD Pulse Counter Autometer IC970 Electro Industries Shark Energy Meter

Socomec Diris A20 Dent Industries Powerscout Energy meter Schneider PM710

Rayleigh Instruments IME Nemo 96HD Carlo Gavazzi EM24-DIN Carlo Gavazzi WM14

Janzita UMG 604 Janzita UMG 96S SPN ILC Energy Meter

Enviro ENV900 Enviro ENV901 Integra Ci3 Energy Meter

Compact NSX Socomec Diris A40 Enviro ENV901-THD

Enviro ENV910 Single Phase Cube350 Integra 1530

Schneider Masterpact NW16 H1

Other Modbus® Devices

CPC Infrared RLDS Unit 1 TQ4200 Mk 11 (16 Chan) TQ4200 Mk II (24 Chan)

TQ4000 (4 Chan) TQ4300 (12 Chan) TQ4300 (16 Chan)

TQ8000 (24 Chan) TQ8000 (16 Chan) TQ8000 (8 Chan)

TQ100 (30 Chan) Safety Gas Detection System Toshiba FDP3 A/C Interface Polin Bakery Controller Ispeed Inverter Drive RESI Dali Lighting System

Sabroe Unisab III AirBloc SmartElec2 Emerson Control Techniques VSD

Daikin ZEAS Remote Condensing units 11-26 NXL Vacon Inverter Template NSL Vacon Inverter Template

Modbus® devices can be connected to the dmTouch using a USB/RS485 Modbus® Adapter. This device connects to one of the dmTouch’s USB ports. Each Modbus® adapter has 2 RS485 network lines and each network line allows up to 32 Modbus® devices per line. The dmTouch currently supports a single USB/RS485 Modbus® adapter (PR0623) only.

Configuration Select the “Modbus® /Usb Device” from the drop down list. Name - Enter a six character name. Alias - Enter an appropriate description. Type - Select the desired Modbus® device type from the list. USB Line - Select the network line on which the device is physically connected. Modbus® Address - Enter the Modbus® address of the device. Note please check the dmTouch System Config to ensure the appropriate network interface is enabled for the controllers you wish to manually add. For example to logon Modbus® devices the Modbus® interface must be enabled. Note: The RS485 configuration of the Adapter is fixed and uses the following: - Baud rate 9600 Data bits 8 Parity No Stop Bits 1

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Commissioning & Service Guide dmTouch

Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Network Scan Network scan is a useful tool to detect RS485 devices on the network (for example if a dmTouch is replacing another manufacturer’s front end system). Using the network scan on each network line, will detect the device’s name and network address (gAdd) and use the settings in the dmTouch.

RS485 Adapters A list of currently attached Genus compatible USB RS485 network adapters will be shown along with their network associations. Use this feature to identify device networks described in the Device Info page or to swap a currently configured adapter for a new adapter.

Wireless Mesh Setup

Select a network line to scan and press “Start” The network will be scanned and devices detected will be added to the “Devices” list. This operation may take a few minutes, depending on type of network and size.

From the Service screen, go to Devices - Network – Network Scan This will take you to the following screen

Service – Devices – Network – Wireless Mesh Setup Up to 4 wireless mesh base units can be connected to the dmTouch Ethernet 0 network. This is advantageous should the wireless network be split across multiple floors in a building. This will be automatically detected by the dmTouch when units are powered on. Shown opposite is the “Wireless Interfaces” page. It shows one wireless mesh base units, Interface 1, which is configured and operating on the Data Manger. Please refer to the Wireless Mesh User documents on the RDM website for additional information. The software feature “dmTouch Wireless Mesh Software Enabler” has to be enabled for each base unit you wish to configure. You can configure the desired Net ID. Note any wireless mesh device you wish to log onto the dmTouch via this base unit must have its network channel switch set to the same Net ID selected for the base unit. No two base units can have the same Net ID. Now select an RF Channel. Note using the “Auto” option allows the wireless mesh base unit to scan the existing site and select an RF Channel not in use.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Device Information

Case Setup

Device information allows the user to see: -

Type Number

Software Version

CRC

Bitswitch settings

Network Address

Network ID

Note: If the device is showing in red, then the unit is ‘offline’ and no information will be shown/ updated.

From the Service screen, go to Devices - Case Setup This will take you to the following screen Select the case to setup by pressing it.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

DF Limit Defrost day limit is an energy feature and is configurable for each individual device. It signals an alarm should the

controller perform X number of defrosts per day. The feature observes a devices control state to determine the number of defrosts. The alarm index number is 6.

CPT Value Calculated Product Temperature (CPT) available for each device. The CPT is calculated using a mix of the air on/off

probes from a controller in conjunction with a time constant. Note a CPT can be derived from single temperature probe also. Once enabled a CPT value will appear in the associated Device Values page with settable OT & UT limits and alarm delay. The OT alarm index number is 8 and the UT alarm index is 9. If the probe(s) used to calculate the CPT go faulty then a CPT Fault alarm, index number 6, is generated. The Value column from the Device List will show the CPT and not the Control Temp when CPT is enabled for a device.

The CPT value generated is an estimated value only and may not accurately represent the actual product temperature in the case as it can be affected by a number of variables such as probe position, refrigeration case characteristics etc. Use the CPT Setup page to “calibrate” the feature to a specific case and site setup. When the dmTouch is restarted the default value used for the initial CPT is half way between the UT and OT Alarm limits. The ability to manually reset the CPT value for an individual controller is available in the controller’s settings page. When enabling CPT for a given device an additional item “TD Value” will appear in the Device values page. This TD Value is the temperature difference between the Air On and Air Off probes. There is a high and low alarm limit and each has its own alarm delay. When the TD rises above the high alarm limit and the delay has expired an alarm will be generated. When the TD drops below the low limit and the delay has expired then an alarm will be generated. High limit alarm index number is 11 and the low limit number is 12. For EEV control there is also a Superheat alarm, this feature generates an alarm when the superheat rises above the Superheat High parameter. When enabled, an additional alarm setpoint and delay parameter will appear.

Note: When a device is configured for case performance or pack optimisation then additional values and parameters will be available for these devices. When enabled on a device, Case Performance and Valve Performance appear as an input in a device’s value page. Each has a settable alarm limit to warn the user should the performance deteriorate to a set level. The settable range for the parameter is 0 – 10. The default alarm index number, for both case and valve performance alarms, on a single case controller is 6. On this screen you will need to configure the following,

Pack - Pack the case is on. Optimise - Enable on a case by case basis regardless of pack association Size (kW) – Enter in kW the cooling capacity of the refrigeration cabinet ( for use with the Load Shedding feature). Priority - Assign a priority to each case, this can be set from 1 to 10. A value of 1 is the highest priority and a value of 10 is the lowest priority. Valve Type - Set the valve type to (Auto, EEV, LLSV or EPR) Length - Set the case length, for report purposes only. Check Blinds - Set to use the “Check Night Blind” feature. (This is a feature that automatically checks for night blind usage.) Df Warning - Set to enable defrost termination warnings.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Split Monitor RDM multi-channel monitors; such as the Mercury 6 Monitor, can be split into individual channels. Once the monitor has been split, each channel takes on the form of an individual controller. After the split, the channels names are identified by the addition of the channel number after the original monitor name. These names must be aliased in the normal way to create the 6 character device name. Example: If a Mercury 6 Monitor has been named Mon-06, (note: the device name must not exceed 6 characters) after the split Mon-06 will not be seen on the devices list, instead all active channels of Mon-06 will be shown as: - Mon-06.01 Channel 1 Mon-06.02 Channel 2

Mon-06.03 Channel 3 Mon-06.04 Channel 4 Mon-06.05 Channel 5 Mon-06.06 Channel 6

If a channel is off, it will not appear on the devices page. These devices now function as “virtual” devices, and can be setup and operated like a normal device. If for some reason the channels are required to be re-combined back to a single device, this can be done by selecting the “stop” button on the “split monitors” screen. Performing this operation will reset all of the split aliases back to the single monitor defaults. If a monitor has previously been configured (item aliases, alarm aliases, alarm index numbers etc) the split monitor function will retain these values and settings. Clicking on the Split Monitor icon will result in a page similar to this being displayed: -

Click the Start button on any Monitors that are available to split. For a device to appear in this list you must have changed the device name to a six character name and the device must be one that the software is set up to split. For example Mercury Monitor or 48 Channel Data monitor.

After a “split”, to activate an off channel, or change the channel function, click on the edit button and select the desired function. Example of “Edit Monitor” on a 6 channel Mercury Monitor

Note: On a 48 channel Data Monitor after the split: defrost channels are not shown as controllers, but the associations to the probe channels are retained. Use the normal set “Parameters” function to complete the channel set-up.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Split Device

The Split Device feature can be used to split the inputs, outputs and parameters of one device to create multiple devices. For example a Pack/Condenser controller can be split so that it appears as two controllers on the dmTouch’s device list. One controller could have the inputs, outputs and the parameters for Section 1, the pack control, with the second controller having the inputs, outputs and parameters for Sections 2 the condenser control. To start select a device from the list that you wish to split. This screen will also show you already devices which have been configured to be split and lets you view the setup of the device split. This will also allow you to cancel any existing split devices

Enter characters in the Prefix Box which will make up the first part of the device(s) name (e.g. CASE). Enter a maximum of six characters into the suffix field for each item you wish to group together, to create a new device, when the split feature is used. For example any item which has a 01 in the suffix column will be grouped together to create a device. Any item which has a 02 in the suffix column will be grouped together to create a device. Once each item has been assigned a suffix, select “Set Split Configuration” to begin the device split. You will then be taken to the Enhance Split screen (As shown on below) The Suffix column can be filled in automatically by selecting from the drop down menu, selecting up to the first 6 characters or last 6 characters of the item name. It can also be filled in manually. So if you have Prefix: CASE and type 01 in the Suffix for everything to do with Probe 1, Plant 1 etc. Everything with Suffix 01 will appear on device list as one controller Note: Do not change any alarm aliases before splitting device. Alarm alias must be left at default as this may cause further issues after the device has been split. Alarms should only be re-aliased after the split is complete.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Hide Device

Note: Care should be taken if splitting a controller that can have defrosts. If a controller is logged on with a 3 digit number say 100 then split and defrost channels set up for each of the split sections. The main controller (100) will still get defrosts from channel 10, so the first section of the split will get defrosts from whatever defrost channel it is set up on and also defrosts from defrost channel 10 It is best to rename the main controller 100 to something different that does not have numbers that tie up with defrost channels before splitting the controller. It is probably best to rename any controller that is being split from a 3 digit number to something that is not affected by the defrost timer. So there is no chance of it being affected by the defrost timer

From the controller list, press on the box in the ‘Hide’ column to select the device(s) you want to be hidden. Any device which is hidden will not appear in the controller device list and it will not be configurable via the Alarm Indexes page, Device Parameter page and so forth. The device will still appear under the Device Info page. This feature is intended for use in conjunction with the Split Device feature.

This screen will allow the user to select and unselect any Input, Outputs or parameters that are required in the split device. It will show you the Parent Item from which the device has been created. You are able to edit the Child Item name (the item which will appear in the new device). Scroll to the bottom of the page and press ‘Confirm Split’

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

TDB Editor

The dmTouch has the facility to run the RDM Data Builder. This is a program that allows the user to design and run programs using both the dmTouch internal I/O and I/O through network devices. Refer to the Data Builder User Guide for full instructions on how to use the Data Builder features. Due to the flexibility of the TDB Editor and the complex control strategies it allows a user to create, RDM recommend that the developer of the TDB application carry out functionality tests prior to installation to ensure the control strategy designed operates as expected e.g. all inputs can be read, all outputs activate when operated by the TDB program and so forth.

Press the start, edit, delete or save keys to execute the command. Press the hyperlink “Upload PLC File” to bring in a previously created TDB file. Before a program can be started a 6 character “Slave” name must be entered for the TDB program. This name will be assigned to the TDB program when it appears in the device list. With the full TDB option a maximum of 16 programs can be running at any one time and each program can utilise up to 4096 blocks. If the maximum allowable number of blocks is exceeded then the “Start” button for the program will be greyed out until the number of blocks used is reduced below 4096. When creating a TDB program anything placed onto the TDB canvas would constitute a block, for example static text, a setting block, a mathematical block, the interconnecting lines between one block and another etc.

Plant TDB Upload / Download Mercury TDB Upload / Download

Use this feature to upload or download a TDB file to a Plant or Intuitive TDB controller from a connected compatible USB storage device. The user will be presented with a screen that will allow them to Send or Get the desired file. The user must enter the user name and password for the TDB controller in question. By pressing on ‘Send’ the user will then have to select the file to send to the TDB controller. By pressing ‘Choose File’ the dmTouch will display the files on the connected USB device. The user will then select the file to highlight it, press on the green tick and then press ‘Upload’. The dmTouch will then display ‘Done plant file uploaded’ and return to the Plant/Intuitive TDB controller list. To get the file, the user will press ‘Get’. The dmTouch will then upload the file to the connected USB device and display ‘Plant download complete’ and also display what the file has been saved as and the size of the file. Note if a Plant or Intuitive TDB controller has been split it will not appear in this screen. The split would have to be cancelled for the controller to appear in the list

This feature allows the user to upload or download a TDB file to a Mercury Intuitive TDB controller from a connected compatible USB storage device. The procedure is the same as used in the Plant TDB Upload / Download feature. Please see above. Note if a controller has been split it will not appear in this screen. The split would have to be cancelled for the controller to appear in the list

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

CPT Setup – (Calculated Product Temperature) From the Service Tab select: Service – Devices – CPT Setup Allows the user to configure and adjust the factors used to calculate the various CPT product options.

Name Enter a description for the desired CPT product type. Weighting Percentage of the Air-On temperature that is used to calculate the CPT. The remaining percentage will be Air-Off

temperature. Example, a weighting of 30% would result in CPT = 30% Air-on + 70% Air-off. Constant The value used in the CPT calculation to generate CPT’s for varying product types such as Meat, Fish, Dairy etc.* OT/UT Value The Over Temperature or Under Temperature alarm limit assigned to a CPT product. Note an OT or UT alarm event

can be triggered from either the CPT value or the Air On probe or the Air Off probe temperature. Setting the limit to 99 or -99 will disable the alarm for that temperature source.

OT/UT Critical CPT alarms which are set as non critical generate alarms with the text “Non Critical” in the alarm message. Delay The alarm delay applied to an OT and UT alarm for a given CPT product. *For further information on CPT please contact RDM Technical Support. The sample screen shot above shows the factory default settings.

Valve Open Too Much This feature below is enabled when a CPT is assigned to a controller and a valve state is available from the controller. In the parameters for the warning there is an open count and open length. If the valve is constantly open for the open length for the count number of times in 24 hour period, then a ‘valve open too much alarm’ will be generated. Example: If the valve is continuously open for 3 hours, 3 times in the last 24 hours then an alarm will be generated. Similarly, if the valve is continuously open for 9 hours in one period an alarm will also be generated as this counts as 3 x 3 hour periods.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Script Setup Allows the user to assign selected scripts to devices, please contact RDM Technical for more information.

Mimic Setup Coldroom Case

Probe Energy Meter

You can setup mimic diagrams on the dmTouch that will show a simulation of how the case is performing. There are four that can be configured and shown. They are Case, Coldroom, Probe and Energy Meter. If they are setup, they will appear at the top of the page when checking the device values. These are used show a quick overview of how the device is performing. The user will be able to see over/under temperature alarm setpoint and what the current value is.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

System Local I/O Configuration screens will vary according to the mixture of daughter cards fitted. The following sections indicate generally how to set the input and output devices.

Input Setup

Press on the Input you wish to configure. If probe is selected it allows for monitoring with over and under temperature alarms including an alarm delay. A probe input can also be assigned to another local input configured as a defrost input. When this defrost input is active alarms are inhibited for the temperature probe input. Once the defrost input is deactivated temperatures alarms are enabled once the recovery parameter expires. An offset can also be added to each input to account for long cable runs. Example: If you want to change the probe type, move the cursor to "Mode" and press enter. A sub menu will be displayed, move the cursor to the probe you want and press enter. Choices are: -

Unused

PT1000 Probe

2K Probe

470R Probe

700R Probe

3K Probe

2K25 Probe

100K Probe

5K Probe

6K Probe

10K Probe

10k(2) USA Probe

Defrost

Plant N/C

Plant N/O Press "Set Input Information" to complete the operation.

By pressing on ‘Input Setup’ you will see the following screen, Press on the input number you want to configure and a screen will come up to allow you to setup that local inputs.

Access the System configuration by pressing ‘System’ on the service menu. The System Menu has the following options: -

Local I//O

User Setup

Site

Energy

Information

Layout

Miscellaneous

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Output Setup Input / Output Information This page will show a list of either the inputs or outputs on the dmTouch. It will show the built-in inputs/outputs or expansion board input/outputs and offer details of them. Details will include the type they are setup as, along with corresponding values.

Output Test

Press on the output you wish to configure.

Note:. Relay 1 – 3 are factory set to Alarm Relay mode.

Enter the Description and use the drop down box to select one of the options: -

Unused

Alarm Relay

GP Timer Relay Press "Set Output Information’ to complete the operation.

From the Local I/O menu and now press ‘Output Setup’

This option will let you test the output and the panel. Pressing on Test: Outputs will let you toggles the four relays.

Note: On selecting Test: Outputs the user is prompted with a warning message.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Panel Test

User Setup Users List

If you press on ‘User List’ the following screen will appear. If you have install level access this will let you change a user’s name, access level, password, pin number. By pressing on the Expiry button the user has the option to set an expiry date and time. After the date and time that was entered has elapsed then that user will no longer be able to use that log in. Note:- An expiry date and time can be set when creating a new user. An elevation time can also be set by the user when pressing the Elevation button. The following screen will be shown and will allow the user to set the access level for a predetermined date and time. After that period has elapsed the user will be set to the original access level The current status of a user can be checked in the Elevations screen. Please see details below.

Pressing on Test: Panel lets you test the backlight, Red LED, Green Led, Sounder and recalibrate the touch screen. When the user presses on the recalibrate function they will be prompted to press on each corner of the screen and then centre of the screen twice.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Add User Remove User Elevations Login Activity

From the menu, select ‘Add User’ to see the following Add User brings up the following screen You will need to populate the following: Users Name: Persons/Company Name Password: Persons/Company Password Verify Password: As above Access Level: Store / Service / Installer Card Number: If there is a swipe system Pin Number: 4 digit pin number Note 1: Users can add other users at the same level of access or lower. Note 2: user levels are: -

Install: Unlimited access

Service: Limited access

Accept: Store use, accept alarms and view only If swipe cards are not used, the PIN is required to accept alarms. If swipe cards are used, press enter at the swipe card line – you will be prompted to swipe the card. Once the card has been successfully swiped, the swipe card field displays “Got card”, Pressing on Remove User will give you the following screen. You select the User(s) you wish to remove and press the Remove User(s) button at the bottom of the screen and they will be removed.

The user can also check on any elevations that are set. This screen will show the user, the original access level and the level they are to be elevated to. The page also shows the start and end time of the elevation. The current access level that the user is allowed will be highlighted in green User activity can be checked by using the Login Activity screen this will show how many times users have logged on the Data Manager and when they last logged in. The can be sorted by User name, Last login and Login count. Please note that these screens will only show users with the same

access level or lower.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Site Site Setup

System – Site – Site Setup This screen will allow you to enter and set up site settings. Please see below a list of some of options you can set. Site ID – Enter the name you would like the site to be called. This name will appear at the top of all the dmTouch screen – note that the information in the Site ID field is attached to alarms when dialed out. Do not use control characters such as &,% etc in the site ID. Site Description – The other description fields can be used for the address and other site details. Web page look – Setup what look is displayed when connecting and viewing through a web browser. This can be set to Original, Standard or Modern. Log thin age – The dmTouch will thin out stored log data after this time period. Minimum value 100 days. Log thin freq – Select between 5, 15 or 60 Minute intervals. Any data greater than the Log Thin Age parameter will be stored at this frequency. Warning once data is removed it is impossible to retrieve. Note by default the Log Thin Age is set to 180 days and Log Thin Freq is set to 5 minutes. Alarm delay time – Allows user to delay accepting a specific alarm for specified time. GP run-on limit allows the user to set a maximum run-on period. The maximum on period is 3600 mins (60 hours) GP Run-on permissions - allows the user to set an access level to use this feature. None - No pin is required to use GP Run-on. Store - Store level pin or above required. Service - Service level pin or above required. Install - Only an install user can use this feature. Console Language - Select the Language from the drop down list. Note: If there are no translation files on the dmTouch, the Language option will not be present. Time- Zone - allows the user to set the time zone in which the dmTouch is operating. The dmTouch time and date will change according to the options selected. Modem port – This option enables a GSM USB modem to be connected to one of the dmTouch’s USB ports. This device will allow the dmTouch to send alarm information as an SMS text message to a mobile telephone. When using a USB GSM Modem to send SMS text messages select SMS (GSM Modem) under Modem Setup. Please contact RDM to confirm compatible devices. Note: the USB GSM modem does not allow remote access to the dmTouch.

Note: The modern webpage look is supported on the latest version of Chrome and Firefox and Internet Explorer 9 or above

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Save Site Setup Use this option to save the dmTouch full site configuration to a file. There is also an option to save the file internally.

Note: - See appendix two for more information on this feature

Restore Site Setup Use this option to restore the full site configuration (Note: use with caution). There is also an option to restore the site configuration from a file saved internally, if this is selected then the site configuration will be restored from the last saved configuration, this is saved automatically at midnight every day. Note: (If using a system configuration from an original Data manager and using a 485 network, please contact RDM Technical for further details before uploading on a dmTouch) Note: - See appendix two for more information on this feature

System Config This is a view only screen; it allows the user to see what features are currently enabled on the dmTouch. Click on the Modbus TCP/USB Interface links to view the currently enabled pay for use Modbus templates.

Add Feature

Service – Site – Add Feature Use this screen to add a feature to the Manager. Give the “System Key number” to RDM, then after payment for the new feature, RDM will supply an activation number that will enable the feature after restart of dmTouch.

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Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Energy Pack Setup The refrigeration system can be “optimised” for energy saving. To setup for optimisation, the pack controller optimisation settings need to be configured correctly. See next page.

Service – System – Energy. Press on Pack Setup to see the following screen

Press down on the pack you want to configure.

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Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Pack recovery can be used in the event of a pack failure. When the selected input is activated all the case controller refrigeration valves, operating from that pack as selected in Case Setup, are forced closed. When the failure has cleared the dmTouch will begin a recovery process and allow a pre-determined number of devices to begin opening their valves over a set period of time. Note Mercury case controllers must have the appropriate software to use this feature, see Mercury user document for further details.

On the Pack Recovery Set up section enter the following Pack Fail Controller - Select the source of the pack failure from a controller in the device list. Pack Fail Input - Select the source of the pack failure input from the controller selected above. Use Standby – Use Pack standby, from Pack Fail Controller field, to enable feature. Recovery Count - The number of devices allowed to open their valves during each period once the recovery process starts. If set to 3 then 3 devices would begin refrigeration, after a period of time a further 3 devices will start the refrigeration process etc until all devices resume normal refrigeration control. Note: When input equals “1” then pack ok and when input equals “0” then pack fail.

On the Pack Set up section enter the following Pack Device - Select the controller name for the pack. Pack Input - Use the drop-down menu to select the suction transducer for the section you wish to optimise. Pack Command - Use the drop-down menu to select the section you wish to optimise. Condenser Device - This input is not used Condenser Input - This input is not used Liquid Temperature Device - Controller that you are monitoring liquid temperature. Liquid Temperature Input - Probe selected on controller to measure liquid temperature Refrigerant - This input is not used. Pressure Readings - Bar , PSI , Absolute or Gauge can be selected to read pressures. Pack CPT Limit – this is the number of cabinets (of which are in a CPT alarm state) that will create a Pack CPT fault alarm.

On the Pack Set up section enter the following Period (mins) – Enter the period over which optimisation is based Opt Up Value - Enter the % efficiency below which will optimise up Opt Down Value - Enter the % efficiency above which will optimise down Opt Zero Value - Enter the % efficiency for no optimisation Single Case Zero Count - Enter the number of Periods a single case reaches the “Opt Zero Value” before optimisation is turned off Multiple Case Zero Count - Enter the number of cases that reach the “Opt Zero Value” during a single period before optimisation is turned off On the Defrost Valve Set up section enter the following Valve Device - Select the appropriate defrost header station controller from the drop down list. Valve output - Determines the relay that will be operated. Valve open command sent to the selected controller relay when any case on the network is in defrost. Case Running (%) - Enter number of cases which have to be online before optimisation is enabled.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Case Setup Please see previous Case Setup page.

Night Blinds

Condenser TD

Service – Energy – Cond TD This feature allows for the early warning of problems associated with the condenser. 3 temperature probes are used; ambient, Liquid Return and Discharge. The probes can be any 3 probes in the system; their source is mapped using this feature. 3 levels of alarms can be set, pre-warning, warning and alarm. Select the Condenser you want to configure.

This feature allows you to monitor the usage of the night blinds. Case Threshold - This is the value below which, a controller blinds "NN Score" counts as a fail and thus will appear as a "No" in the Blinds Used" column. Note: This was previously fixed at 0 Case Count - Set this value to the Case Threshold number (number of cases that have predicted no night blinds) before alarm. GP Channel - Set this value to the GP timer that is used for exception conditions (normally store “core” opening times or “case lights”). Now on the controller list select the controllers that you want to be checked by using the ‘Check Blinds’ button on the right hand side of the screen. You can run reports on the night blinds from the from the front screen by pressing the ‘Reports’ option A score below 0 indicates blinds not used. A score above 0 indicated blinds used. The “Score” at the top, indicates the number of “No’s” or blinds not used.

Note: The default thresholds used for the Night Blind calculation may not be compatible with all case types and design. Therefore calibration may be required to ensure the correct operation of the feature. RDM cannot guarantee the correct operation in every instance due to variations in case design, probe positioning, onsite conditions etc. For further information please contact RDM Technical Support.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Performance

Condenser Temperature Sources Select the source for each of the required temperatures. Network or dmTouch internal probes can be used.

Service – Energy – Performance The performance feature; if enabled, will monitor the performance of the case and give it a score. The score is based on the set-point, differential, over-temperature alarms and under-temperature alarms. A score of 1 equates to a good performance, a score of 10 equates to a poor performance. By clicking on the Configure Sources button you will be taken to a screen that will show you the different types that can be configured and setup, after this has been set up, you enable to controller with the same type. Note: - Device type information can be found in the Device Information page.

Enter the required parameters and press “Set Values” to save. Select between Discharge – Liquid Return or Liquid Return – Ambient. When the Condenser TD feature is enabled a device called “CondTD” appears in the Device List and the Alarm Indexes page. Actions can be assigned to the Condenser TD alarms for each CondTD device. Listed below are the alarms generated and their index numbers. Cond N TD Alarm 1 Cond N TD Warning 2 Cond N TD Pre-warning 3 Cond N TD Discharge Probe Error 4 Cond N TD Liq Rtn Probe Error 5 Cond N TD Ambient Probe Error 6 Where N is the condenser channel set up.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Humidity Trim Control Operation: This screen displays: -

Humidity

Ambient Temperature

Dewpoint Temperature

Trim Power (used power / full power) Also shown are the various options required to configure Dewpoint based Trim control. The Dewpoint is calculated on a regular basis from the Ambient Temperature and Humidity of the surrounding shop floor area. The trims are pulsed to maintain the Mullion temperature above the calculated Dewpoint temperature thus preventing condensation from forming on case doors. Note: - The mullion is the vertical part of the case door frame. If the relative humidity (rH) is below its low setting, the trims will be at their low setting. If the rH is above its high setting, the trims will be at their high setting. Between the low and high rH settings the relationship between the rH and Trim level is linear, as per the graph opposite. If the sensor fails, the trims will operate at the “Trims High” value This feature when enabled, over-rides the controllers local trim level setting The trims can be mapped to a GP timer, for example store trading hours. A trim percentage, this determines the amount of time the trims are on when the GP timer is off, can be set. This allows the user to further limit the power the trim heaters use or it can completely disable the heaters when the store is not trading. Note setting GP channel to 0 will disable this feature. Mullion Offset – Depending on the placement of the probe the mullion offset may have to be adjusted. (As the probe is on the mullion and not the centre of the glass door). Mullion Start Level – Percentage at which the trims are pulsed when Dewpoint control is started. Note this is also the percentage at which the trims will pulse should a probe fault occur. Mullion Increment – Percentage by which trim power is increased/decreased depending on the Mullion temperature. The page allows the user to select the source of the humidity readings. Note: If the humidity sensor fails the alarm “Trim no probe” is generated by the System.

Trim Control Humidity Based Trim Control Dewpoint Based Trim Control

Trim control can be achieved in two ways either by Humidity or Dewpoint control. Humidity control is outlined below followed by Dewpoint control. This screen displays: -

Humidity

Trim Level

Trim Power (used power / full power) Also shown are the various options required to configure Humidity based trim control.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Mullion Settings

Move to the bottom of the page and you will find the device list On viewing this menu the user can select which cases to apply trim control. The user can select an individual case, a group of cases or all of the cases displayed to be configured for trim control. By pressing enable on a case the user can turn trim control on and enter the power of each case trim heater in KW. Once configured press ‘Set Values’

By pressing ‘Edit Mullion Settings’ you can define the source of the Mullion temperature readings. For example one of the 12 Analogue inputs that come as standard on the dmTouch could be mapped as a Mullion temperature source for a case Mullion. When trim control is enabled for a case an additional value will appear in the controller value page which shows the trim relay percent operation.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Display Setup

Service – Energy – Display Setup

The feature allows the user to map up to 8 items for reporting purposes. The item values are then processed to show the desired data before this processed values is displayed on the DmTouch Home Page. To set this up you must enter the following details : - Description - Enter a name which best indentifies the process. Type - Select between Total, Minimum, Maximum and Average to create the process value. Items To Use - Up to 8 sources can be mapped. Select the controller and item required for use. High Alarm - When the process value is above this limit and the Alarm delay has expired a High Alarm is created. Onscreen text colour changes to Red at this point.

High Warning - When the process value is above this limit and the Warning delay has expired a High Warning alarm is created. Onscreen text colour changes to Orange at this point. Low Warning - When the process value is below this limit and the Warning delay has expired a Low Warning alarm is created. Onscreen text colour changes to Orange at this point. Low Alarm - When the process value is below this limit and the Alarm delay has expired a Low Alarm is created. Onscreen text colour changes to Red at this point. Warning Delay – Delay applied to High/Low Warning alarms. Set to 0 to disable alarm feature. Alarm Delay - Delay applied to High/Low Alarms. Set to 0 to disable alarm feature. Note: When no alarms are present the process value text colour is shown as Green

Item Selection Pressing the “Items” key allows the user to select which device(s) and which item on the device(s) are used to calculate the process value. When the feature is enabled a system device entitled DISPLAY appears in the Device List. If a fault occurs on anyone of the items e.g. a probe failure, then it is discounted until the fault is rectified.

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Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Information System Log

The last 100 entries can be seen in the System Log, press enter on any line to expand the information. There is a filter option at the top of the list that will allow the user to view information that is relevant to what they are looking for.

Software Version

DHCP Information Table of device information: Mac Address, IP address, Expiry Time and device name. A device’s name which is greyed out is a hidden device. Please see Hide Device feature.

Network Statistics Table shows information relating to the transmit and receive information for the different networks (i.e. Local, USB and Ethernet ports). It shows how many bytes and packets have been sent and received and if there have been errors or communication issues.

Notepad This allows the user to put notes on to the Data Manager (e.g. Any work carried out, site specific issues or any ongoing issues with the panel or devices). Clicking on the ID number allows the user to edit or delete the note. To add an entry press on ‘Add Entry’.

System info outlines the current software version and if fitted any expansion board information

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Layout When imported to the dmTouch, the layout gives a visual indication of all the devices current states by changing the symbol of the device to a different colour, for example red would indicate an alarm condition and blue would indicate normal. Instantaneous device values are also displayed on the layout diagram Send Layout The dmTouch now has the utility to allow the user to upload a prepared layout from a connected compatible USB storage device. The user must navigate to Service – System – Send Layout. The user will now be prompted to browse for a file to upload. By clicking on ‘Choose File’ the user will see a list of files that are on the connected USB device. Select the layout file and press on the green tick at the top of the screen and then ‘Upload’. The dmTouch will upload the file and display ‘Layout upload complete’. The dmTouch will then display the uploaded layout. Note: The layout must be an “.xml” or “le2” file.

Get Layout The dmTouch also has the ability to allow the user to download the current layout installed onto a connected compatible USB storage. The user should log into Service – System – Get Layout. Once the user selects this the dmTouch will download the layout and once complete will display ‘Download complete’. The following information is also shown, the filename and the size of the saved file.

Remove Layout Under this option, the user can completely remove the layout from the panel. The user will be prompted twice to confirm deletion. Note: Use with caution, once removed the layout is permanently deleted from the dmTouch.

Miscellaneous System Restart Use this to reset the dmTouch

System Dump This is a utility to save the system information to a file, follow the on-screen instructions

Set Time

Clear Consoles This feature is generally only required for use by RDM. The dmTouch supports a maximum of three Orbit Outstations at any one time. Use this feature when adding a new Orbit Outstation to a dmTouch network if the new Orbit Outstation has been assigned an IP address but will not connect to the dmTouch.

Here the current time and date can be manually entered. It is recommended that the user restart the panel when altering the time or date manually. Note the “Time-zone” option, found under System and then Site Set Up, should be changed if the dmTouch is in a location other than the default zone “Europe, London” before editing the time and date via this page. If the option “Use NTP” is used then the IP address of an NTP time server can be entered. The dmTouch will then periodically synchronise with the NTP server time/date. If connecting to the dmTouch through a PC you can press Get PC Time and the dmTouch will take the time from your PC. Note: You must seek the permission from the owner of the NTP time server before directing the dmTouch to it.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Network Card Setup

3G Dongle Setup This page is included for use in a future release. A USB GSM modem is only currently supported when sending an alarm as an SMS.

USB Analogue Modem The Data Manager Touch can be used with a USB analogue modem. This device is plug and play and therefor no setup is required. Part number for the modem is PR0491, please consult RDM sales for more information.

Export Log Data

Service – System – Miscellaneous – Network Card Setup.

Setup the Network fields: If the primary Ethernet port (eth0) is not for controllers, but for connection to other systems, select DHCP to off and consoles to No. Note 1: The DHCP server operates on Eth 0 only. If a secondary IP network card is not present or the feature has not been enabled then the user will only see Eth0 on this screen. Set “Consoles” to “No” if the primary Ethernet port (eth0) is used for an external LAN connection and not controllers. Note 2: When setting Eth 1 Address and Eth 1 Netmask the Default Gateway address must be 0.0.0.0. Once Eth 1 Address and Netmask are set the Default Gateway address can be entered.

This option saves logged data to a file in either CSV or HTML format. Data is exported at fixed 15 Minute intervals. Using the calendar select the start and end date of the data required. Tick the “Export all devices” option to export log data for all devices logged on to the dmTouch from the timeframe selected. If this option is un-ticked then the user will be presented with the dmTouch Device List. At this point a single device can be selected. If more that one device is needed, keep going into the drop down box and they will be added to the list. Once the file(s) has been created the user will be prompted to download the file. The user should plug in a memory stick into the front of the panel and press on the link. The file(s) will then be saved to the memory stick.

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Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Automatic Export Setup Delete Type File Allows the user to clear the type files, type files will reload after the reset. Note unused Plant TDB files are deleted on restart of the dmTouch. The dmTouch supports over 4000 active types files.

Upgrade Software This feature allows for the upgrade of the software in the dmTouch. RDM Technical support must be contacted before any upgrade is agreed.

Timers

Access the Timers configuration by pressing ‘Timers’ on the service menu. The Timers Menu has the following options: -

GPTimer

GP Timer Report

Defrost Timers

Defrost Report

Defrost Sources

This feature allows for logged data to be sent to a remote destination periodically. On viewing this page a list of the current automatic export schedules will be shown. If no schedules have been configured then “No export jobs currently defined” will be shown. If you press ‘Add new job’ the following screen will appear and allow you to set up the frequency (5 min, 15 min, 30 min, Hourly, Daily, 4 Hourly, 12 hourly, Daily, Weekly or Monthly.), start time and date and if you want to receive it from mail, ftp or HTTP Post.

Format of FTP: username:password@host/path

e.g. support:[email protected]/receiver/log

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

GP Timer

Service – Timers - GPTimer There are 40 General Purpose timer channels; 32 channels can be programmed as either a master or a slave channel. 8 channels are dedicated master channels. 2 On/Off times can be programmed for each channel.

To select the channel you wish to program, press on the channel number to highlight it and then press again to enter the channel setup. You will then see the following screen.

Channel Type Select either master or slave from the menu. If slave is selected, choose a master channel and enter the +/- offset. Channel Name Type in a meaningful name for the channel. Note: for Global Channels the Channel Type, Master, and the channel name, e.g. Global GP Channel 1, cannot be changed. Input Type Can be set to Force On, Force Off and Toggle.

Output Type Can be set to Case, General, Local Relay and Transmit. Case: Requires an output mask General: Requires an output mask and relay number Local relay: Requires a relay number Transmit: Requires a Plant TDB controller’s mask. Invert Lets you invert the output if required. Run – On: Lets user allow/disallow whether the GP run-on feature can operate on this channel.

Within this page is the channels timer schedule To set up a schedule such as the one illustrated, press the “Add Schedule” button and follow the on-screen instructions as shown on the next page.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

To set up the On/Off times you will need to press the “Add Schedule” button. This will give you the option to set a Daily, weekly, yearly or a once only schedule. Select the desired frequency and press enter next. Daily - Gives you the same times on a daily schedule Weekly - Times will be used on the selected days of the week. Yearly - Time will be used on the selected days of the year Once - Times will be used on that day only. Note: If an event is set to happen “Once” then the schedule for this will be removed 30 days after the event has occurred. This screen will be displayed if you select ‘Daily’. If you enter the times required and press finish then these times will be put in for every day. This screen will be displayed if you select ‘Weekly’. If you select the days you require then press next, you will be taken to the screen to enter your times. These times will then only be used on the selected day. In the example shown the times would only be used on a Monday.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

GP Timer Report Service – Timers – GP Timer Report The list of 40 GP Timers are shown, select any channel to view the next seven days scheduling events for that channel.

Defrost Timers

Service – Timers – Defrost Timers There are 100 channels for defrost scheduling To configure a remote defrost schedule, press on the channel you wish to configure.

The channels default to operate on devices whose names have their middle 2 characters the same as the configured defrost timer channel number. For example defrost timer channel 22 will operate on all devices that have 22 as their middle characters, such as RC22-1, RC22-2 & RC22-3.

If you select Yearly or Once then the calendar screen will appear. In this example if you had picked yearly then once you have entered your times it would be effected on 16th of August every year. And if you had selected ‘Once’ it would only be in effect for 2013.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Defrost Timer Device Setup

Once you have pressed on the channel number you will see the following screen. Channel name give the channel a meaningful description such as: - “Defrost Timer for Bay 1” Defrost hold prevents any single controller from entering the recovery process until all the controllers operating from that defrost timer channel have completed the defrost. Max Df (Mins) Length – (If using header control). Maximum period the valve is opened for (Minutes). If all devices operating from this defrost timer channel complete the defrost before this value is reached then the selected relay will be turned off. Note this is also the maximum defrost length used in Defrost Hold. If the dmTouch doesn’t receive confirmation from all devices operating on the defrost timer channel that they have successfully completed the defrost then the dmTouch will send a defrost termination network command to those devices when this value is reached. Valve Device – (If using header control). From the drop down menu select the appropriate defrost header controller. Valve Item – (If using header control) Enter the number of the relay to operate on. E.g. 1 would operate relay 1 Defrost every – Enter a number between 1 and 7 to determine the frequency of a defrost. If 1 is entered the defrost schedule will execute every day. If 2 is entered the defrost schedule will execute every second day etc. Number per day – Enter a number between 1 and 8 to determine the number of defrost events per day. Enter the desired defrost start time in Defrost 1. Repeat for further entries then press recalculate the dmTouch will calculate and populate the other times needed.

When a device channel type is set to auto the defrost timer channel will operate on devices whose names have their middle 2 characters the same as the configured defrost timer channel number. For example defrost timer channel 22 will operate on all devices that have 22 as their middle characters, such as RC22-1, RC22-2 & RC22-3. When a device channel type is set to a defrost timer channel number between 1 and 100 then the defrost timer channel mapped will operate on the devices configured. As shown in the example defrost timer channel 1 will operate on controller RC23-1as it has been mapped to channel 1. On the channel column, you have the option to select Auto or a defrost

channel number between 1 and 100 for each device.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Defrost Report Allows the user to view all the defrost timer channels which have been configured and there scheduled defrost start times. The yellow block for each channel indicates the start time of a defrost for a particular channel. A red outline indicates that two or more defrosts will occur at the same time on different defrost timer channels. If a defrost has been set to occur every “n” days, where “n” is a number between 1-7, then a colour coded key is displayed at the bottom of the page. This indicates what defrost channels have been configured to perform defrosts every “n” days.

Note: - if a channel is set to perform a defrost every day then the channel name will not be highlighted with a colour. Defrost Sources For use with Altierre equipment only, included for future development.

Shuttle

Shuttle Limits Here the user can enter the temperature limits for a number of temperature monitoring applications. When the user inserts the Shuttle into one of the dmTouch USB ports the dmTouch will ask the user to select between Produce or Chill or Frozen from its display menu. The corresponding alarm limits will then be applied to the data stored within the Shuttle. If any of the data points are out with these limits an alarm will be created to warn the user. The Produce Simulation option allows the dmTouch to electronically slug the response of the Shuttle temperature data points recorded, by adding a damping value, to simulate the actual product temperature during the logging time period.

Saved Data Saved data allows the user to graph data which has been saved from a Shuttle to the dmTouch

Log Shows log data pertaining to changes made to the options available under the Shuttle icon

Access the Shuttle configuration by pressing ‘Timers’ on the service menu. The Shuttle Menu has the following options: -

Shuttle Limits

Saved Data

Log

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Data Manager Interaction with memory a stick DHCP Detect Feature The DHCP server will be turned off in the dmTouch should another DHCP server be detected on the Ethernet 0 network. An alarm is created and system log entries are added to show when this occurred/cleared. If the dmTouch detects no DHCP server for 15 minutes, after the initial detection, then it will clear the alarm and re-enable its DHCP server

Power Fail In the event of the mains power supply being interrupted the dmTouch will revert to its on-board battery backup hardware (PR0492), if fitted, and generate a “Power Fail” alarm. RDM recommend that the battery from the on-board battery backup is replaced once a year. Note the battery backup hardware is required for an alarm to be created. Note: If the dmTouch has a battery backup kit fitted and the dmTouch is being transported then the battery must be removed from the dmTouch and fitted in the cardboard retaining filler which ships with the dmTouch to prevent damage during transit.

On placing a memory stick into one of the Data Manager USB ports the screen on the left is displayed. When selecting one of the listed options the user should follow the on screen instructions.

1) Option to save logged data to a file. 2) Option to save system information to a file. 3) Option to save a Data Manager’s full site configuration. See

Appendix 2 4) Option to restore a previously saved site configuration.

Note: use with caution. See Appendix 2

5) Allows user to upgrade the Data Manager software. Note an upgrade file and activation code is required from RDM to enable the upgrade and Data Manager will restart when feature used.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Appendix 1: Related Part Numbers

Feature Description Part Numbers Feature Description Part Numbers

dmTouch Base model with on board PSU & SSD PR0510 Energy Saving – Optimisation Features Only PR0474

On-board battery backup (UPS) PR0492 Energy Saving – Network Trim Heaters Control Features only

PR0475

12 Analogue probe input expansion card PR0460 Energy Saving – Night Blinds Features only PR0476

3 Relay digital output expansion card PR0461 Energy Saving – Condenser TD Features only PR0477

4 x 4 – 20mA Input expansion card PR0462 Energy Saving – Performance Features only PR0478

4 x 4 – 20mA Output expansion card PR0463 Energy Saving – Defrost Warning Features only PR0479

4 x 0 – 5 or 0 – 10 Volt Output expansion card PR0464 Energy Saving – All Features PR0484

4 x 0 – 5 or 0 – 10 Volt Input expansion cards PR0465 485 Genus compatible network PR0480

2 x 0-10 V Input & 2 x 0-10 V Output PR0466 IP Network Enabler – Each 32 devices PR0481

6 Input (240V Status) PR0467 Wireless Mesh Software Enabler – Each 32 devices PR0735

USB to RS485 Network Adapter -2 x 32 devices PR0482 dmTouch Software Upgrade to Latest Version DMSWUPG

USB card reader kit with dmTouch wing cover PR0493 Wireless Mesh Software Enabler PR0735

dmTouch 4 Port hub I/O board upgrade kit PR0459 ActiveFM PR0487

USB to CANbus Adapter (For use with TDB) PR0489 The Data Builder PR0485

Remote Alarm Beacon (Operated from dmTouch Relay.

PR0458-CLR The Data Builder Lite PR0485-LITE

USB Analogue Modem PR0491 Modbus TCP/IP Interface Enabler PR0470*

Secondary IP Interface (USB Adapter) PR0486 BACnet Interface Enabler – Each 32 devices. Max 128 Devices.

PR0471

USB/485 Modbus Adapter for dmTouch PR0623 Siemens NetRS/NetPX Interface Enabler PR0483*

USB/485 Tektronics® Adapter for dmTouch PR0470-TEK Cbiss Gas Interface PR0498*

Wireless Mesh USB Adapter PR0734 Shuttle USB Logger Interface Enabler PR0499

XLON RS485 or FTT-10A Adapter PR0488-485 or

FTT Pack Shutdown Support (Intelligent Load Shedding) PR0484-PSS

Wireless Mesh Ethernet Router PR0732 Carel® Webgate Enabler PR0490-CWG

RCS Interface Enabler PR0470-RCS

CPT and Predictive Alarming Functions PR0487-CPA

The options below indicate if the part number is software only, hardware only or hardware & software. Hardware only, plug and play. No software activation required. Hardware & Software activation required. Software activation included in price. Software only. * IP Network Enabler required. Once the interface is enabled each device which logs on to the dmTouch takes up one position out of a block of 32 IP devices. Doesn’t apply to Computer/Laptop or Orbit Outstation connections. Please note if the dmTouch has a battery backup kit fitted and the dmTouch is being transported then the battery must be removed from the dmTouch and fitted in the cardboard retaining filler which ships with the dmTouch to prevent damage during transit. RDM recommend that the dmTouch is restarted, once the installation is complete, if any new hardware is connected for example part PR0482. Please refer to the appropriate installation guide, found on the RDM website, before installing any of the above additional hardware.

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Warning

Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

Appendix 2: Save/Restore dmTouch Configuration Guide The dmTouch has the ability to save or restore a dmTouch site configuration. This feature allows the end user to copy a system configuration from one dmTouch to another. This should help reduce the commissioning time should a dmTouch need to be replaced onsite. Please note that this feature can also be used with the Data Manager, allowing you to copy and restore site configurations from and to older panels. Caution should be taken when using this feature. Do not proceed if you are unsure of its consequences. To save the dmTouch site configuration, with a USB memory stick, use the following procedure: -

1. Ensure all alarms are accepted before proceeding.

2. Insert a memory stick into a USB port on the dmTouch. The Data Manager will detect the memory stick and list a series of options.

3. Select “Save Site Configuration” from the list. The user will then be prompted to enter a service level or higher user name and

password.

4. Choose from the two locations listed; ‘Force Internal Save’ or ‘Save to file’. The latter will allow the configuration to be saved on the USB stick. Press ‘Save to file’. The result will show the message ‘Download Complete’, confirming the save. The Data Manager will then return to the list of options.

5. The site configuration will now be saved on the memory stick. The file name given to the saved configuration will be the

dmTouch ‘Site ID’. This configuration can now be copied to another dmTouch or Data Manager.

To restore a dmTouch configuration, with a USB memory stick, use the following steps: -

1. Ensure all alarms are accepted before proceeding. 2. Insert the memory stick that has the desired dmTouch configuration saved, into a USB port.

3. Select “Restore Site Configuration” from the list. The user will then be prompted to enter a service level or higher user name and password.

4. The screen shown will offer two options; ‘Restore internal backup’ or ‘Select file to upload’. Selecting the ‘Choose file’ under the ‘Select File to upload’ will result in a screen listing the files held on the USB memory stick. Select the correct config file and press the green tick on the top right corner.

5. The screen shown will now indicate the previously selected file in the ‘Upload field’. To complete the process press ‘Upload’

6. The timer icon’ will be shown whilst the site configuration is copied to the dmTouch. Once complete the dmTouch will re-start momentarily. The dmTouch will now be running the selected configuration.

Please note if you are copying a configuration on to a dmTouch which has already been configured then there is no way to revert to the previous site configuration once this process has been completed (unless the previous site configuration has been saved before hand). The same procedure can be completed from the dmTouch web pages; Firstly, login to the old dmTouch by clicking on ‘Service’ and navigate to ‘System’, ‘Site’ and click ‘Save site setup’. The two options will be shown; ‘Force Internal Save’ and ‘Save to file’. Selecting the ‘internal save’ will save the configuration on the dmTouch internal memory; the other will allow you to save the file to your pc/laptop. Once the above is complete, connect to the new dmTouch to upload the site configuration. This time navigate to ‘Service’, ‘System’, ‘Site’ and click on ‘Restore Site setup’. The options will be to restore from the ‘internal backup’ or choose it from a file on the pc/ laptop. If selecting a file, browse to it using the window provided. The file will then show in the field on the screen, from here click on ‘Upload’. The dmTouch will restart once complete. Note – if replacing one dmTouch onsite for another dmTouch firstly copy the old dmTouch configuration. Isolate the old dmTouch from its power supply and remove the unit. Now affix the new dmTouch in position. Before turning on the new dmTouch do not connect any of the controller RS485/IP networks, if fitted, this should be done once the site configuration has been copied across to the dmTouch. If daughter boards are fitted to the old dmTouch make sure they are fitted to the new dmTouch before uploading the configuration. The ‘new’ dmTouch must have the same system configuration options enabled as the dmTouch that it is replacing e.g. if the ‘old’ dmTouch has all the energy features and 2 IP Networks enabled then the ‘new’ dmTouch must have this also.

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Please Note The specifications of the product detailed on this Set-Up Guide may change without notice. RDM Ltd. shall not be liable for errors or for incidental or consequential damages, directly and indirectly, in connection with the furnishing, performance or misuse of this product or document.

Ensure that all power is switched off before installing or maintaining this product www.resourcedm.com

The site configuration should contain the current dmTouch set up e.g. GP timer channels, defrost timer channels, alarm indexes, alarm actions, usernames/passwords etc. You must however review the dmTouch configuration once complete to ensure the desired set up has been achieved. Care should be taken when using a configuration that hasn’t been saved recently as the dmTouch configuration may have been edited/changed since saving the setup e.g. the modification of a GP timer channel.

Appendix 3: Trim Heater Control

Energy savings via the Mercury range of case controllers can be achieved in a number of ways. One of which is pulsing the trim heater relay off for a given period of time. This can be achieved by utilising the Trim Heater Control energy feature in the dmTouch. RDM recommend that the Trim Heater Pulse Module (PR0723) is used in all instances of trim control. This module is fitted in between the trim heater of the case and the relay output of the Mercury case controller which is pulsing the trim heater. The trim heater module output provides a smoother power distribution, compared to using the Mercury case controller trim relay output direct, as it switches at the zero voltage crossover point. Switching the trim heater on and off via a normal relay, without using the RDM trim heater pulse module, may damage the trim heater and reduce the operational life of the heater. Please see the Trim Heater Pulse Module user guide for further details.

Appendix 4: Terms of Use

Software running on this equipment is Licensed for use. In using this equipment you are agreeing to Resource Data Management Ltd’s standard Terms and Conditions for Software Licensing. To obtain a copy of the Terms and Conditions please visit our website www.resourcedm.com and select Technical Documentation.

TRADEMARKS Genus® is a registered trademark of Honeywell Control Systems Ltd Modbus® is a registered trademark of Modbus® Organization Inc BACnet® is a registered trademark of the American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE) XLON® is a registered trademark of DH Electronics GmbH LON® and LON® Talk® are registered trademarks of the EcheLON® Corporation Zigbee® is a registered trademark of Zigbee® Alliance Danfoss® is a registered trademark of Danfoss® A/S Siemens® is a registered trademark of Siemens® AG Carel® is a registered trademark of CAREL® INDUSTRIES S.R.L

Disclaimer The information of the product detailed in this document may change without notice. RDM Ltd shall not be liable for errors or omissions, for incidental or consequential damages, directly or indirectly, in connection with the furnishing, performance or misuse of this product or document.

Change History Revision Date Changes/Additions

2.0 22/10/2013 First Issue

2.0.1 27/11/2013 GSM Modem support, If alarm log is cleared an alarm is generated, Network Statistics information added, Absolute and Differential feature added on graph.

2.0.2 06/12/2013 GSM Modem information amended.

2.0.3 28/01/2014 Enhanced BACnet support added, new auto split feature added, Night Blinds threshold support and USB menu support added.

2.0.4 06/02/2014 TDB Lite amended from a maximum of 40 blocks to 100 blocks.

2.0.5 31/03/2014 Notepad feature, Device summary chart, USB analogue modem, user elevations and TLS mail support added.

2.0.6 07/04/2014 Enhancements to Swipe System (Active FM Only)

2.0.7 24/04/2014 Added TPI support for client specific OEM Brooklands controller, Enhanced Minitype for split controllers using night blinds, Enhancement to BACNET Interface to prevent devices logging on which have no name or description.

2.0.8 23/06/2014 Support added that if the RCS gateway comes back with no values in a controller, it will not create a type file.


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