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University of Arkansas, Fayetteville University of Arkansas, Fayetteville ScholarWorks@UARK ScholarWorks@UARK Operations Management Presentations Industrial Engineering 3-10-2021 Do your Projects Support your Strategy? Applying Benefits Do your Projects Support your Strategy? Applying Benefits Realization Management Realization Management Phil Jones University of Arkansas, Fayetteville Follow this and additional works at: https://scholarworks.uark.edu/opmapub Part of the Industrial Engineering Commons, Industrial Technology Commons, and the Systems Engineering Commons Citation Citation Jones, P. (2021). Do your Projects Support your Strategy? Applying Benefits Realization Management. Operations Management Presentations. Retrieved from https://scholarworks.uark.edu/opmapub/23 This Video is brought to you for free and open access by the Industrial Engineering at ScholarWorks@UARK. It has been accepted for inclusion in Operations Management Presentations by an authorized administrator of ScholarWorks@UARK. For more information, please contact [email protected].
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Page 1: Do your Projects Support your Strategy? Applying Benefits ...

University of Arkansas, Fayetteville University of Arkansas, Fayetteville

ScholarWorks@UARK ScholarWorks@UARK

Operations Management Presentations Industrial Engineering

3-10-2021

Do your Projects Support your Strategy? Applying Benefits Do your Projects Support your Strategy? Applying Benefits

Realization Management Realization Management

Phil Jones University of Arkansas, Fayetteville

Follow this and additional works at: https://scholarworks.uark.edu/opmapub

Part of the Industrial Engineering Commons, Industrial Technology Commons, and the Systems

Engineering Commons

Citation Citation Jones, P. (2021). Do your Projects Support your Strategy? Applying Benefits Realization Management. Operations Management Presentations. Retrieved from https://scholarworks.uark.edu/opmapub/23

This Video is brought to you for free and open access by the Industrial Engineering at ScholarWorks@UARK. It has been accepted for inclusion in Operations Management Presentations by an authorized administrator of ScholarWorks@UARK. For more information, please contact [email protected].

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ENGINEERING AND OPERATIONS MANAGEMENTLUNCH & LEARN WEBINAR SERIES

March 10, 2021

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College of Engineering & Industrial Engineering Programs

• Master of Science– Operations Management– Engineering Management– Engineering

• Graduate Certificates– Project Management– Lean Six Sigma– Homeland Security

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Welcome!Moderator: Karin Hickenbotham, Program Manager, MSOM

Please save all questions until the end of the presentation.

We ask all questions will be typed in the Chat Box at the end of the presentation.

This webinar is being recorded and will be posted on ScholarWorks@UARK in our Operations Management collection of presentations.

THANK YOU!

LET’S GET STARTED!

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Do Your Projects Support Your Strategy?Applying Benefits Realization Management

College of EngineeringMaster of Science in Operations Management

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Today’s PresenterPhil Jones, M.B.A.,CAPM®

MSOM InstructorPhil joined the MSOM program as an adjunct professor in 2012 and currently teaches Strategic Management, Project Management for Operations Managers, and Advanced Project Management. Phil's work career includes serving in various roles for twenty-five years in mining and heavy industrial manufacturing. For the past twelve years, Phil has worked in the engineering and construction industry, in project management and business development roles.

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OBJECTIVES FOR TODAY

Create understanding.

Provide an outline of a process.

Equip you to evaluate and apply.

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OBJECTIVES FOR TODAY

Prepare you to answer the following:

Define Benefits Realization (BRM).

What are the keys to successful implementation?

What could cause BRM to not effective?

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CONNECTING STRATEGY &

PROJECT MANAGEMENT

“There is no logic in delivering a

great project if it is not the right

project for the organization.

There is even less logic in

delivering one that will fail at its

intended outcomes.”Chris Lawler, PfMP, Manager – Project Portfolio Office, Mater Health Services

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BENEFITS REALIZATION

MANAGEMENT

Benefits Realization Management (BRM) aligns projects to a company’s overarching strategies.

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BENEFITS REALIZATION

MANAGEMENTORIGINS

Logical Framework Approach

U.S. Agency for International Development, 1969

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CONNECTING STRATEGY &

PROJECT MANAGEMENT

Rather than just measure projectoutcomes in terms of time, scope,and budget, BRM providesperspective and feedback onwhether a project is helping acompany achieve its ultimatestrategic objectives.

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CONECTING STRATEGY &

PROJECT MANAGEMENT

Strategic Objectives

Required Project

Outcome & Outputs

InitiationPlanning

ExecutionMonitoring

Closing

Identify

Guide

Acco

mpl

ish

Outcome = valueOutput = target result

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WHAT IS A PROJECT?

A temporary endeavor undertaken to create a unique product, service, or result.

Project Management Body of Knowledge; Project Management Institute

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WHAT IS STRATEGY?

The set of decisions, commitments, and actions that lead to a competitive advantage.

Competing for Advantage; Hoskin, Hitt, Ireland, Harrison; 2nd Edition

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WHAT STRATEGY IS

NOT

Mission and/or vision statement

Goals or objectives

Tactics

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WHAT SHOULDDRIVE THE

DECISION TO UNDERTAKE A

PROJECT?

Will the project create value for the organization?

(Because maximizing the value of an organization is the objective of strategic management)

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IMPLEMENTING BRM

Have senior-level sponsorship.

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IMPLEMENTING BRM

Creating a dedicated space for

dialogue between C-suite,

business unit owners, and project

managers is key!

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IMPLEMENTING BRM

PMI; Boston Consulting Group, Economist Intelligence Unit

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IMPLEMENTING BRM

The more the project manager

understands the purpose of a

project, the better she/he can

develop a project plan to meet the

objectives and deliver the value.

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IMPLEMENTING BRM

Begin with a conversation about

the end results.

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IMPLEMENTING BRM

Use a “pilot test” approach and

implement BRM incrementally.

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IMPLEMENTING BRM

Project Management Institute 2019; Benefits Realization Management – A Practice Guide

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Firm InfrastructureHuman Resource ManagementTechnology DevelopmentProcurement

Inbound Logistics Operations Outbound Logistics Marketing & Sales Service

State of Current Activities

The Value Chain: the value chain disaggregates a firm into its strategicallyrelevant activities in order to understand the existing and potential sources ofdifferentiation.

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IMPLEMENTING BRM

Set the right project managers in place. Is a Project Management Office (PMO) needed?

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IMPLEMENTING BRM

Establish the right conditions

(culture) for success, including

expectations for behavior.

“Culture eats strategy for breakfast every day.” – Peter F. Drucker

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IMPLEMENTING BRM

Create a safe environment in

which issues can be raised.

Avoid “addicted to green!”

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IMPLEMENTING BRM

Perspective

Objective (What will be

accomplished)

Measures (How will it be

measured)

Initiative (How will it be accomplished)

1Q 2Q 3Q 4Q

1.0

2.0

3.0

1.0

2.0

3.0

1.0 Ball-milling: In Control & Capable

Median Micron - ICC Control chart training and monitoring

2.0

3.0

1.0

2.0

3.0

Target

Financial

Customer

Internal Processes

Learning & Growth

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“JUMPSTARTING” BRM

Select good project candidates.

Look for projects with the potential

to deliver a high level of value.

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“JUMPSTARTING” BRM

Involve project managers

throughout all phases of the

project. Invest in their capabilities.

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BARRIERS TO EFFECTIVE

IMPLEMENTATION

No clear strategies

Ineffective project management

Lack of C-level sponsorship & involvement

Not seeing the process through to the end

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WHERE/HOW DOES BRM FIT IN

THE PMI FRAMEWORK?

The BRM plan is an input to the

Develop Project Charter

process during the Initiating

process group.

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Benefits Register Business Case

BRM Strategy

Benefits Realization

Management Plan

Benefit Profiles

Project Management Institute 2019; Benefits Realization Management – A Practice Guide

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RESULTS

Organizations with mature BRM

practices in place are:

1.6x as likely to achieve project objective(s)

3.0x as likely to achieve target ROI

PMI; Boston Consulting Group; Economist Intelligence Unit

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RESULTS

The Strategic Impact of Projects – Identify Benefits to Drive Business Results; PMI

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FOR FURTHER READING

Project Management Institute 2019; Benefits Realization Management – A Practice Guide

Boston Consulting Group 2016; Connecting Business Strategy and Project Management

Project Management Institute 2016; Benefits Realization Management Framework

Project Management Institute 2016; The Strategic Impact of Projects – Identify Benefits to Drive Business Results

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CONTACT INFORMATION

Phil Jones, M.B.A., CAPM®

[email protected]

https://www.linkedin.com/in/philwjones/

479.871.1927

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Question and Answer with Phil!

Type your questions in the chat section of this

session.

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M.S. OPERATIONS MANAGEMENTAT A GLANCE:

• 100% Online (or live)• In-State Tuition for Everyone!• 10 Graduate Course Program (30 hours)

– Up to 4 prerequisite classes may be required• Five 8-week Sessions Per Year• Pair Master’s with Graduate Certificate with

no extra hours required• No GRE/GMAT required with 3.0 Bachelor's GPA• Total Program Cost is $12,000 to $15,000 (depending on prereqs

needed)

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Graduate Certificates

Project Management – Designed to provide skills to become better project managers and prepare for PMP Certification

Homeland Security – Designed for industry and safety professionals to learn how to mitigate risk

Lean Six Sigma – Learn how to eliminate problems, remove waste and reduce variation to improve operations

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Graduate Certificates

• Only 4 Classes!• Obtain as part of your Master’s Degree without

taking extra classes. Classes will double count!• Can also be completed as stand-alone program• 2.5 Undergraduate GPA required for admission• No GRE/GMAT• Transition to MSOM option with no GRE

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Covid-19 Special Announcement:

Effective for Summer & Fall 2021 terms, at this time we are waiving the GRE for applicants with a 2.5-2.99 undergraduate GPA. Applicants with above a 3.0 GPA the GRE is automatically waived for any term.

Once GRE testing centers resume operations, the standard admissions requirements will go back into full effect.

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Question and Answer with Phil!

Type your questions in the chat section of this

session.

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NEXT WEBINAR:APRIL 14, 2021

Topic: Human Resources in Operations ManagementPresented by: Jeff Bean & Travis McNeal

• For information about our flexible degree program options, email Karin Hickenbotham [email protected]

• Visit operations-management.uark.edu

• Registered participants will receive an email with the video link to this webinar. We hope to see you online next month!

THANKS FOR ATTENDING!


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