R12 New Features in QTC Track

NCOAUG22-Feb-08

Ravi Sagaram

Agenda

IntroductionDiscuss Key New FeaturesQuestions and Answers

Key Features

Cascading Attributes from Header to LinesCustomer AcceptanceDeferred COGS and RevenueException ManagementMulti Org AccessSales AgreementsActual Ship DateParallel Pick Release

Cascading AttributesOverview

Cascade Modified Attributes from Order Header to Lines

AdvantagesReduces Manual Update of Multiple LinesReduces Multiple Key StrokesIncreases ProductivityIncreases Accuracy

Cascading AttributesUsage

Cascading AttributesSetups

Setup the Profile Option OM: Sales Order Form: Cascade Header Changes to Line

Cascading AttributesSetupsEnable the Cascading Attributes. Setup Quick Codes Order Management Type OM_HEADER_TO_LINE_CASCADE

Customer AcceptanceOverview

In high tech industries like Telecom, the order process may not end with the shipping of the goods and services to the customer.In many cases, the goods that are shipped might have to be installed, tested, and accepted before invoicing and revenue recognition. There is no feature in R11 to record Customer Acceptance.

Customer AcceptanceOverviewR12 Provides a new feature Revenue Contingency which can be used for pre billing or post billing customer acceptance.In Pre-billing acceptance, the line gets invoiced, closed and revenue recognized after the acceptance. In post Billing acceptance, the line gets closed and revenue recognized after the acceptance.

Customer AcceptanceOverview

Process diagram

Customer AcceptanceOverview

Invoice Pending Acceptance is New in R12 Can be used as Pre billing Acceptance

Customer Acceptance

Close Line Pending Acceptance is the new feature in R12 Can be used as Post Billing Acceptance

Customer AcceptanceSetups

Enable OM System Parameter Enable Fulfillment Acceptance Setup System Parameters Define ENABLE_FULFILLMENT_ACCEPTANCE

Customer AcceptanceSetups (Contd..)Define a Deferral reason Customer Acceptance in the Revenue Management . Specify the removal event. There are 5 removal eventsDefine an assignment rule to assign the deferral reason to a parameter like receivables transaction type, customer, customer site, item etc.Enable the folder fields for Customer Acceptance in Order Lines.

Customer AcceptanceSetups (Contd..)

Deferral ReasonSpecify one of the following 5 removal events to the deferral reasonCreate an assignment rule to associate the deferral reason to a parameter InstallationContingency ExpirationBill to customerUT Customer AcceptanceCustomer AcceptanceInvoice TypePre-billing acceptanceInvoicingitemCustomer creditworthinessPaymentShip to customerDeliveryProof of deliveryAccounting Rule

Customer AcceptanceUsage

Customer Acceptance is recorded by user in the OM in the order header or order lines.It is not possible to record acceptance for partial quantity. Either accept or reject full qty.The acceptance can be recorded explicitly by the user or implicitly by time out feature (like 30 days from shipping etc.)Once the acceptance is recorded, the line will progress to invoicing and close in the case of pre-billing or just close after post billing.

Customer AcceptanceUsage

A sales order with pre-billing customer acceptance

Customer AcceptanceUsage

Customer AcceptanceUsageUse Additional Line Information or Order Information to record customer Acceptance

Customer AcceptanceUsage

Deferred COGSOverviewAccounting Standards stipulate that COGS and Revenue are recognized in the same accounting period.In R12, a new feature was provided to invoke deferred COGS instead of COGS upon shipment.When revenue is recognized upon customer acceptance or a deferral reason, then an accounting transaction is created to hit the COGS account.COGS will be recognized to the same percentage as the revenue.

Deferred COGSSetupsSetup deferred COGS account in inventory organizationSetup Organizations Inventory Other Accounts tab

Deferred COGSApplicationEnter, Book and Ship an Order in OMAccounting transactions are generated against deferred COGS.Invoice and close the line removing the revenue contingency. The transactions will reverse form DCOGS to COGS.If it is a ship only line, reversal from DCOGS to COGS will take place upon closing of the line.

Exception ManagementOverviewR12 provides a concurrent Program to preview and retry stuck transactions (due to errors in workflow)In the Preview mode, a log is generated to give the reasons for the errors.In the execution mode, the error WFs are retriedA concurrent Program was provided to retry these error WFS. The Program name is Retry Errored Workflow ActivitiesSchedule to run this program probably once in a day.

Exception ManagementUsage

Multi Org AccessOverview

Multi Org Access feature in R12 provides access to data from multiple operating units without switching responsibilities.Using this feature, users can View and create orders, BSAs, quotes etc.Do setups for different operating units from the same responsibility.Run reports for multiple OUs.

Multi Org AccessSetupsCreate a security profile using HR responsibilityAssign different OUs to the security Profile.Assign the Security profile to the system profile MO: Security Profile at the responsibility level.

Multi Org AccessUsage

Enable the Operating Unit field on the forms for BSA, Order Header, Quote Etc. This can be done using the Folder Tools.Enter the value for OU before entering the other data. This will enable the other fields on the form.When running reports, enter OU as the optional parameter.

Sales AgreementsOverview

BSAs are renamed as Sales Agreements in R12Sales Agreements have been enhanced to handle PTOs

Actual Ship DateOverviewR12 Provided a new feature to enter Actual Departure Date (It can be even a future date) on the following.Pick Release Concurrent ProgramPick Release from the formShip Confirm Concurrent Program

Actual Ship DateUsageShipping Release Sales Orders Release Sales Orders SRS

Actual Ship DateUsageShipping Release Sales Orders Release Sales OrdersSelect Ship Confirm Rule to enable the actual departure date

Actual Dep date

Actual Ship DateUsageShipping Release Sales Orders Ship Confirm Deliveries SRS

Actual Ship DateSetupsSetup Shipping Global ParametersEnable Allow Future Ship Date

Parallel Pick ReleaseOverviewR12 Provides a new feature to launch Parallel Pick ReleaseThis feature launches multiple workers for the pick release.This will improve the performance of the pick release.

Parallel Pick ReleaseUsage

Parallel Pick ReleaseSetupsSet up the profile option WSH: Number of Pick Release Child Processes to the N child processes (N> 2)

Questions

Thank YouRavi.sagaram@utstar.comsagaram@hotmail.com630-849-9888