Doctor of Humane Letter

8/7/2019 Doctor of Humane Letter

http://slidepdf.com/reader/full/doctor-of-humane-letter 1/25

Under the guidance of

Prof. Siddhartha Ghosh

Submitted byGroup no-4

Sec. A

Group no. 4



GROUP REPRESENTATIVE

Bijay Jha PGPM/2010-12/06

Debadatta Sahoo PGPM/2010-12/11

Pratim Das PGPM/2010-12/30

Ruru Kumar Sahu PGPM/2010-12/34

Sabeeha Tanweer PGPM/2010-12/35

Siddhartha Priyaranjan PGPM/2010-12/46

Somika Saran pandey PGPM/2010-12/47

Subhashree Ray PGPM/2010-12/49

Group no. 4



INDRODUCTION

� Originally founded in 1969 to deliver documentsbetween San Francisco and Honolulu, the companyexpanded its service throughout the world by the late1970s.

� DHL Express is a division of Deutsche Post providinginternational express mail services.

� I

ts supply chain business has been built largely onacquisitions which have included such namesas Danzas, AEI, Airborne, ASG, Nedlloyd and mostimportantly Exel.

Group no. 4



CONT..

� On 14 December 2005 Deutsche Post announced thecompletion of the acquisition of Exel plc, becoming theglobal No. 1 in air freight.

� When integrating Exel into its Logistics division, it added itswell-known DHL brand acquired with the purchase of DHLExpress to form the name DHL Exel Supply Chain.

� During 2009, Deutsche Post AG rebranded its trading name

from "Deutsche Post World Net" to "Deutsche Post DHL"and subsequently dropped "Exel" from the Supply Chainbranding.

Group no. 4



WHAT IS DHL SUPPLY CHAIN?

� DHL Supply Chain offers customizedlogistics solutions for your entire supplychain.

� Complete perspective -- frommanufacturer/supplier to retailer toconsumer enables you to achieveoperational excellence at every stage.

� Services range from consulting anddesign, to management and execution.

Group no. 4



CONT

� DHL Supply Chain has two main businesses: its

contract logistics business includes ground-based

supply chain management services such

as warehousing and distribution assembly,and just-in-time services.

� Its freight management business includes

airfreight and ocean freight forwarding customs

brokerage and multimodal services .

Group no. 4



Group no. 4

SERVICES OFFERED BY DHL

Services offered at DHL are categorized as

DHL Express

DHL Solutions

DHL Global Forwarding



� DHL Express service encompasses domestic,

international, logistics, and prepaid services.

� The advantage of prepaid services is that you

can enjoy all-inclusive flat-rate prepaid pricing,

free pickup and a guaranteed delivery by 12 pm

of the next business day.

�

DHL Express is the leading global provider of international road-, air- and rail-based courier

and express services for business and private

customers

DHL Express

Group no. 4



DHL Global Forwarding

� It provides a wide range of freight solutions

irrespective of weight or dimension.

� This division includes international air and

ocean freight as well as European overland

transportation services.

� It offers customized solutions for major

logistics projects and comprehensivecustoms services

Group no. 4



DHL solutions

� The services offered under DHL solutions

include supply chain management,

warehousing, value added services like quality

control, reverse and return logistics, outboundfulfillment, distribution, and outsourcing.

� The brand indeed offers a wide range of

services to cater to needs and requirements.

Group no. 4



DHL Global Mail

� A fast cost-effective way to send mail nationwide ±

with DHL GLOBAL MAIL BUSINESS, there¶s no

need to run to the post office.

� On an international level, DHL Global Mail providesmail and communication services with direct

connections to more than 200 countries around the

world as well as offering integrated solutions for

corporate communications

Group no. 4



EXPORT,IMPORT AND DOMESTIC SERVISES

Export, import and domestic services provided

by DHL are

Same Day

Time Definite

Day Definite

DHL OFFERS WIDE RANGE OF DELIVERY OPTION :

from emergency same day, through guaranteedtime-critical next day, to less urgent day.

Group no. 4



Cold Chain Logistics

A Cool Chain is described as a logistics process where temperature

sensitive cargo will maintain integrity through multi-modal

movement and kept in required temperature range facilities to

ensure 100% quality, efficacy and customer satisfaction.

An integrated supply chain system is one in which the Drugs are:

� properly handled, stored , transported and sold

�appropriate temperature and humidity conditions aremaintained

� maintaining the Quality in terms of efficacy, appearance,

hygiene & regulatory standards

Temperature Control Supply Chain for Drugs

Group no. 4



Cold Chain Logistics Audit Mechanism

Guidelines should encompass the following:

� Implementation of Mandatory Practices

� Identification of Cool Chain Related Personnel� Identification of Training Topics

� Appointment of Cool Chain Manager

� Subcontractor Evaluation

�Claims, Nonconformities, Customer Complaints

� Document Control / Records

� Internal Audits

� Management Review

Group no. 4



Cold Chain Logistics Assessment Parameters

� Truck & Trailer Transport

� Handling At The Port Air / Ship

� Air/Sea Transport

� Short Term / Long Term Storage� Distribution Center

� Storage Depots

� Container Line

� Container Ship� Container Terminal

� Reefer Container Air/Ship

� Validation of packaging

Group no. 4



Technology Support

� Wireless sensors and internet technologies

� Active & Passive cooling packaging options

� Exchanging real time information

� Radio Frequency Identification Devices (RFID)

� Automated Identification and traceability fromorigin to final destination

� Round the clock, real-time visibility intoshipments and inventory in motion

� Temperature logging as it moves thru the Supplychain using active RFID

Group no. 4



Temperature Control Range

� Controlled Ambiant: 15 25 degrees DrugTransportation API, Formulations, IPs etc

� Chilled Range: 2 8 degrees Drug Transporation NCEs,IPs, Pharma products

� Frozen Temperature: -80 to -20 degrees

(dry ice)Biological samples

� Cryo Temperature (Liquid Nitrogen): -180 degrees CordBlood Transportation, Storage etc.

Group no. 4



Customized solutions

Group no. 4



Warehousing and Distribution

They offer every combination of warehousingsolution that your supply chain might require,including:

� Ambient

� Temperature-controlled

� Bonded

� Raw Materials� Finished Goods

� Automated

Group no. 4



Finished Goods Warehousing

Designing and operating a customized warehouse that delivers bottom-linebenefits is at the heart of all our solutions. Focus on operational excellencemeans you get consistent quality across your fulfillment operations.

Our finished goods warehouse services include:

� Warehouse/distribution center design and consultancy� Ambient, chilled, frozen and composite operations

� Customs/bonded warehousing

� Rail-connected warehousing

� Automation and auto-sortation systems

� Provision of IT solutions� Inventory management and optimization

� Bar-coding, RFID tagging and labeling

� Value-added services (e.g. labeling and co-packing)

� Recycling of packaging, End-Of-Life (EOL) products and waste materials

Group no. 4



Customer Resource Area

� Welcome to the client area. Here youll find everything you need to keep

track of your freight, with alerts and the latest tracking information.

� This is also the place to get in touch with DHL, as well as keep up with the

latest information in our white papers and guides.

Track DHL Express Shipments

� DHLs online tracking is the fastest way to find out where your shipment is.

No need to call Customer Service when we can offer you real-time details of

your shipments progress as it speeds through the DHL Network on the way

to its destination.

Group no. 4



Challenges of DHL

� high customs costs.

� slow market.

� liberalization and under-developed distribution

channels.

� fragmented markets,

� political volatility,

� growing population with limited income,� language and communication issues and

� large socio-economic divisions within populations.

Group no. 4



Advantages

� Strong brand name.

� Good freight forwarding.

� Strong networking.� Good time manager.

Group no. 4



Disadvantages

� Their valuation and claim process is vague and

not properly disclosed.

�More expensive.

� Lack in high technology.

Group no. 4



Group no. 4

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Doctor of Humane Letter

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