Docu Center II 2005-3005 Tt

DocuCentre-II 3005/2055/2005

Network Administrator Guide

Microsoft, Windows NT, and Microsoft Network are trademarks or registered trademarks of

Microsoft Corporation in the U.S. and other countries.

Novell, NetWare, and NDS are registered trademarks of Novell, Inc. in the United States. and other countries.

Adobe, PostScript, and Adobe PostScript 3 are trademarks of Adobe Systems Incorporated.

EtherTalk, Macintosh, and Mac OS are registered trademarks of Apple Computer, Inc.

Intel is a trademark or registered trademark of Intel Corporation.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Ltd.

NIS (Network Information Services) is a trademark or registered trademark of Sun Microsystems Inc. in the United States.

PCL and HP-GL/2 are registered trademarks of Hewlett-Packard Corporation.

All product/brand names are trademarks or registered trademarks of the respective holders.

Permission has been obtained from Microsoft Corporation for use of software screen shots.

The data saved in the hard disk of the machine may be lost if there is any problem in the

hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or

caused by such data loss.

Fuji Xerox is not responsible for any breakdown of machines due to infection of computer

virus or computer hacking.

Important

1. This manual is copyrighted with all rights reserved. Under the copyright laws, this manual

may not be copied or modified in whole or part, without the written consent of the

publisher. 2. Parts of this manual are subject to change without prior notice.

3. We welcome any comments on ambiguities, errors, omissions, or missing pages. 4. Never attempt any procedure on the machine that is not specifically described in this

manual. Unauthorized operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized operation of the equipment.

An export of this product is strictly controlled in accordance with Laws concerning Foreign

Exchange and Foreign Trade of Japan and/or the export control regulations of the United

States. XEROX, THE DOCUMENT COMPANY, Ethernet, CentreWare, and the stylized X are

registered trademarks of Xerox Corporation. All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.

DocuWorks is a trademark.

Table of Contents

Table of Contents

Table of Contents ... .............................................................................................. .1

1 Before Using the Machine ... ........................................................................... ...7

Preface ................................................................................................................. ..8

Using This Guide ... .............................................................................................. ..9

Related Information Sources ... ..................................................................... ...9

Organization of This Guide ... ........................................................................ .10

Conventions ... .................................................................................................11

2 Product Overview ... ...........................................................................................13

Machine Components ... ..................................................................................... .14

Overview of Features ... ..................................................................................... ..18

Print ... ..............................................................................................................18

CentreWare Internet Services ... .................................................................. ..19

Scan ... ........................................................................................................... ..20

E-mail... ........................................................................................................... .21

iFax ... ............................................................................................................. .21

Tools... ................................................................................................................. .22

Power On / Off... .................................................................................................. .24

Powering On ... .............................................................................................. ..24

Powering Off ... .............................................................................................. ..25

Interface Cables ... .............................................................................................. .26

Using the Parallel Interface... ......................................................................... .26

Using the USB Interface ... ............................................................................ ..26

Using the Ethernet Interface ... ..................................................................... ..27

Control Panel... .....................................................................................................28

Internal Fonts ... .................................................................................................. ..30

3 Installation When Using Parallel Port... ......................................................... .33

Preparations ... .................................................................................................... .34

Installation Procedure... .......................................................................................34

Installation Overview... .................................................................................. ..34

Configuration on the Machine ... ................................................................. ...34

Configuration on the Computer... ................................................................... .35

4 Installation When Using USB Port ... ........................................................... ...37

Preparations ... .................................................................................................... .38

Installation Procedure... ..................................................................................... ..38


Configuration on the Machine ... ................................................................. ...38

Configuration on the Computer... ................................................................... .39

1

5 Installation When Using TCP/IP (LPD/Port 9100) ... .................................. ...41

Preparations ... .................................................................................................... .42

Installation Procedure ... ..................................................................................... .42

Installation Overview ... .................................................................................. .42

Configuration on the Machine... .................................................................. ...42

Configuration on the Computer ... .............................................................. ...44

6 Installation When Using NetWare ... ............................................................... .45

Preparations ... .................................................................................................... .46





7 Installation When Using Microsoft Network (SMB)................................... ...51

Preparations ... .................................................................................................... .52





8 Installation When Using Internet Printing Protocol (IPP) ... ........................55

Preparations ... .................................................................................................... .56





9 Installation When Using EtherTalk ... ..............................................................59

Preparations ... .................................................................................................... .60





10 Using CentreWare Internet Services ... ......................................................... ..63

Preparations ... .................................................................................................... .64




Confirmation of the Configuration ... ........................................................... ...66

Network Setting Items (Port/Protocol) for CentreWare Internet Services ... .. .67

Ethernet ... .................................................................................................... ...68

Parallel... ........................................................................................................ ..69

USB ... ........................................................................................................... ...70 2

Table of Contents

EtherTalk ... ..................................................................................................... .71

SMB ... .............................................................................................................72

NetWare... ..................................................................................................... ...73

TCP/IP ... ....................................................................................................... ..74

LPD ... ............................................................................................................. .76

SNMP ... ........................................................................................................ ...77

IPP ................................................................................................................. ..79

Port 9100 ... .................................................................................................... .80

E-mail... ........................................................................................................... .81

SMTP ... .......................................................................................................... .86

POP3 .............................................................................................................. .87

HTTP ... ........................................................................................................... .88

WebDAV ... .................................................................................................... ..89

Bonjour ... ........................................................................................................ .90

11 E-mail... .............................................................................................................. ..93

E-mail Overview ... .............................................................................................. .94

Preparations ... .................................................................................................... .95

Installation Procedure... .......................................................................................97


Enabling Port and Setting TCP/IP ... ............................................................ ..97

Configuring E-mail Environment ... .................................................................98

12 Using the Scan Service... ............................................................................... .103

Scan Service Overview ... .............................................................................. ...104

Configuration of E-mail .................................................................................... .105

Preparations ... .......................................................................................... ...105

Installation Overview... .............................................................................. ...105

Enabling Port and Setting TCP/IP ... ........................................................ ...105

Configuring E-mail Environment ... ........................................................... ...106

Configuration of Scan to Mailbox ... ............................................................... ...111



Registering a Mailbox ... ................................................................................113

Configuration of Network Scanning (Job Template Scanning)... ................... .116

Preparations ... .......................................................................................... ...116



Configuring the SNMP Port ... ..................................................................... .117

Configuration on a Computer... .................................................................. ..118

Configuration of Scan to PC ... ....................................................................... ..119

Preparations ... .......................................................................................... ...119



Configuration on the Computer... ............................................................... ..121

3

Configuration of the Job Flow ... ..................................................................... ..122

Installation Overview ... .............................................................................. ..122


Configuring the SNMP Port ... .................................................................... .123

Configuration on the Computer ... .............................................................. .124

13 Using the iFax Service ... ................................................................................125

iFax Overview ... .............................................................................................. ..126

Preparations ... ................................................................................................ ..126

System Requirements for the Machine ... ....................................................126

Installation Procedure ... ................................................................................. ..127


Enabling the Port and Setting TCP/IP ... .................................................. ...127

Configuring the E-mail Environment ... .................................................... ...128

Testing iFax ... ...............................................................................................132

14 Using the Server Fax Service... .................................................................. ...133

Server Fax Overview... .................................................................................... .134

Preparations ... ...................................................................................................134

System Requirements for the Machine ... ....................................................134

Installation Procedure ... ................................................................................. ..135


Fax Settings... ................................................................................................135

Setting the Server Fax Feature ... .............................................................. .136

15 Security ... .........................................................................................................139

Security Service Overview ... ........................................................................... .140

Communication Security Service... ........................................................... ..140

Scan File Security Services ... ......................................................................140

Configuration of HTTP Communication Encryption ... .................................. ..141


Configuration on the Machine... .................................................................. .141

Configuration on a Computer ... ................................................................. .142

Configuration of E-mail Encryption/Digital Signature ... ............................... ...144




Configuration of Scan File Signature (PDF/DocuWorks Signature) ... ......... ..147




16 Problem Solving ... ....................................................................................... ...149

SMB ... ................................................................................................................150

Troubleshooting ... .........................................................................................150 4

Table of Contents

Notes and Restrictions............................................................................... ...151

NetWare ... ....................................................................................................... ..154

When you cannot print ... ........................................................................... ...154

When "Switch the machine off" is displayed ... ......................................... ...156

When the print output is not as you expected... .......................................... .156

When no notification is received ... ............................................................ ...157

TCP/IP ... ............................................................................................................158

Troubleshooting ... .........................................................................................158


EtherTalk ... .........................................................................................................162



Bonjour ... ........................................................................................................... .164


CentreWare Internet Services ... ..................................................................... ..165


Scanner Features ... ....................................................................................... ...166



E-Mail Features ... .......................................................................................... ...168

Troubleshooting ... ....................................................................................... .168

Internet/Intranet Connection ... ........................................................................ ..169



Index ... ..................................................................................................................... .173

5

1 Before Using the Machine This chapter describes how to use this guide.

Preface ... ........................................................................................................... ...8

Using This Guide ... ........................................................................................... ...9

1 Before Using the Machine

Preface Thank you for selecting the Fuji Xerox DocuCentre-II 3005/2055/2005 (hereafter referred to as "the machine").

This guide describes a number of configuration procedures for using this machine on a network.

This guide assumes that the operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. Please read this guide thoroughly to obtain the best performance on the machine. After reading this guide, be sure to keep it handy for quick reference. It will be useful in case you forget how to perform operations or if a problem occurs with the machine.

Refer to the User Guide for the machine operation, clearing paper jams, daily

1 8

maintenance, setting various items and safety information. For details about optional accessories, also refer to the guide provided with each optional accessory.

Using This Guide

Using This Guide

This section describes the organization of this guide.

Related Information Sources

We provide the following guides for optimum usage of the machine.

Included Manuals

Several manuals are included with this product. They are referred to as accompanying manuals.

These accompanying manuals include descriptions on configurations and operation of

the product. 1 The following manuals are included with the machine.

User Guide

Describes all the necessary steps for copy/print/scan/fax, clearing paper jams, daily care, setting the various items and safety information.

Network Administrator Guide (this guide)

Aimed toward network administrators, as a guide to setting up the network environment.

Quick Reference Guide

Introduces the basic operations of the machine, as well as daily management and maintenance.

Manual (HTML)

A guide to installing print drivers, configuring the printer environment, etc. This manual is included in the CD-ROM of the Driver CD Kit.

Guides for Optional Accessories

Optional accessories are also available for the machine. User Guides are provided with the optional accessories exclusively for the DocuCentre-II 3005/2055/2005. These User Guides are referred to as "guides for optional accessories". Guides for optional accessories are provided in two forms, as printed or as On-line Help.

Guides for optional accessories describe all the necessary steps for operating optional accessories and installing software.

9


Organization of This Guide

This guide consists of the following chapters.


Describes the organization of this guide.

2 Product Overview

Describes basic information such as identifying the major components, how to switch the machine on and off, and how to use the touch screen.

3 Installation When Using Parallel Port

Describes how to install the machine using a parallel interface.

1 10

4 Installation When Using USB Port

Describes how to install the machine using a USB interface.

5 Installation When Using TCP/IP (LPD/Port 9100)

Describes how to install the machine using the TCP/IP (LPD/Port 9100) protocol.

6 Installation When Using NetWare

Describes how to install the machine to a NetWare network.

7 Installation When Using Microsoft Network (SMB)

Describes how to install the machine to a Microsoft Networks (SMB).

8 Installation When Using Internet Printing Protocol (IPP)

Describes how to install the machine to enable Internet printing.

9 Installation When Using EtherTalk

Describes how to install the machine to an EtherTalk network.

10 Using CentreWare Internet Services Describes how to use the CentreWare Internet Services. 11 E-mail

Describes how to use the E-mail feature on this machine.

12 Using the Scan Service

Describes how to use the scan service on this machine.

13 Using the iFax Service

Describes how to use the iFax service on this machine.

14 Using the Server Fax Service

Describes how to use the Server Fax service on this machine.

15 Security

Describes how to use services using the communication security function on this machine.

16 Problem Solving

Describes how to solve the problems you may encounter.

Using This Guide

Conventions

In this document, “Computer” refers to a personal computer or workstation.

The following terms are used in this guide.

Important Indicates important information that you should read.

Note Indicates additional information on operations or features.

The following symbols are used in this guide:

" " : Cross-references in this guide, messages displayed on the touch screen, and input strings

[ ] : • The names of the screens, tabs, buttons, features, and options displayed on the touch screen

• The names of the menus, windows, dialog boxes, buttons

and other items displayed on computer monitors 1 < > button : Hardware buttons on the control panel

< > key : Keys on computer keyboards

Orientation of documents or paper is described in this guide as follows:

, ,Long Edge Feed (LEF) : Loading with one of the long edges of the document or paper.

, ,Short Edge Feed (SEF): Loading with one of the short edges of the document or paper.

LEF Orientation SEF Orientation

Paper feed direction Paper feed direction

11

2 Product Overview This chapter describes machine’s basic information such as component names, available features and tools, how to switch on and off, cable connections, and how to use the touch screen.

Machine Components ... ................................................................................. ...14

Overview of Features... ..................................................................................... .18

Tools ... ............................................................................................................... ..22

Power On / Off ... .............................................................................................. ..24

Interface Cables... ............................................................................................. ...26

Control Panel ..................................................................................................... .28

Internal Fonts ... .................................................................................................. .30

2 Product Overview

Machine Components

This section describes the main components and functions of the machine. 1

2

8

9

10

2 No. Component

1 Duplex automatic

document feeder (optional)

2 Control panel

3 Exit 2 Tray (optional)

4 Center output tray

5 Power switch

6 Front cover

7 Tray 1 - 2

Tray 3 - 4 (optional)

8 Side Tray (optional)

9 Duplex module (optional)

10 Tray 5 (Bypass)

14

3

4

5

6

7

Function

Automatically feeds 2 sided originals from a stack.

Note • In this manual, the duplex automatic document feeder is abbreviated as

“document feeder”.

Consists of operation buttons, LED indicators and a touch screen.

Refer to "Control Panel" (P.28).

Printed or copied documents are delivered with the printed side facing

down.

Printed or copied documents are delivered with the printed side facing

down.

Note • When the Exit 2 Tray is installed on the machine, the center output tray

is referred to as "center tray - lower".

Switches the power of the machine on/off.

Opened to replace consumables.

Accommodates papers.

Printed or copied documents are delivered with the printed side facing up.

Automatically prints or copies on the both sides of paper.

Used for loading non-standard paper (thick-stock paper, and other special

media) that cannot be loaded in the Trays 1 to 4.

Machine Components

Internal Components

2 No. Component Function

11 Document glass Originals are loaded.

12 Document feeder glass Scans documents loaded on the document feeder.

13 Toner cartridge Contains toner (image forming powder).

14 Drum cartridge Contains a photo conductor for transfer toner.

15

2 Product Overview

Tandem Tray Module + B-Finisher

15

16

21 17

18

22

19

20

2

No. Component Function

15 B-Finisher (optional) Allows you to staple printed or copied documents.

Note • In this manual, the B-Finisher is abbreviated as “finisher”.

16 Finisher top cover button Pressed to open the upper cover of the finisher when clearing paper

jams.

17 Finisher tray Stapled documents are delivered.

18 Front cover Opened to clear staple jams, or replace staples.

19 Staple cartridge Contains staples.

20 Stand Connects the machine and the finisher.

21 Finisher transport cover Opened to clear paper jams.

22 Tray 3 - 4 (optional) Accommodates papers.

16

Machine Components LINE4

30

LINE2

29

TEL LINE1

28

27

23

24 26

25

No. Component Function

23 Parallel interface connector Connected to a computer using a Centronics standard interface cable.

24 10BASE-T / 100BASE-TX Connected to a network cable.

connector

25 USB 2.0 interface Connected to a USB cable.

connector

26 <RESET> button Automatically turns the power off when detecting current leakage.

Telephone Line Connectors

2

No. Name on the

machine cover

27 TEL

28 LINE 1

29 LINE 2

(optional)

30 LINE 4

(optional)

Note

Name on the Function

touch screen - Used to connect an external telephone.

Note • Do not connect other fax machines.

Line 1 Connected to a public telephone network.



• Fax features are not available for some models. An optional package is required. For

information, contact our Customer Support Center.

17

2 Product Overview

Overview of Features

The following features are provided in a network environment.

Print

CentreWare Internet Services

Scan

E-mail

2

iFax

Print

This section describes the environment where the machine is able to provide print services.

This machine can be used as a local printer by directly connecting to a computer, or as a network printer when connecting to a network.

Enable the necessary port using the control panel.

!

Using as a Local Printer

When using as a local printer, the machine can be connected by the following methods.

Parallel : Used to connect the machine with a computer using a parallel interface cable.

USB : Used to connect the machine with a computer using a USB interface cable.

Using as a Network Printer

When using as a network printer, the machine can be connected by the following methods.

LPD : Used when communicating with the machine using the TCP/IP protocol.

NetWare : Used when sharing the machine using a NetWare server. The NetWare Kit (optional) or Adobe PostScript 3 Kit (optional) is required.

SMB : Used when printing through Microsoft Networks.

18


IPP : Used when printing through the Internet.

Port 9100:Used when using the port 9100 port.

EtherTalk:Used when printing from Macintosh machines. Adobe PostScript 3 Kit (optional) is required.

Supported Operating Systems

Connection Local

method connection

USB

Network connection

Port Ether Port

Protocol

Windows 95

Windows 98

Windows Me

Windows NT

4.0

O Windows

S 2000

Windows XP

Windows

Server 2003

UNIX

Macintosh

Parallel

-

O

O

O

O

O

O

O

2.0

-

O*1, 7

O*1

O*1

O*1

O*1

O*1,3,6

LPD NetWare*8

SMB IPP 9100

TCP/ TCP/ IPX/ Net TCP/ TCP/ TCP/

IP IP SPX BEUI IP IP IP

O*2

O O O O O*2

O*2

O O O O O*2

O*2

O O O O O O*2

O O O O O

O O O O O O O

O O O O O O

O O O O O O

O*4

O*3,5

Talk

Apple

Talk

2

O*3

*1: The computer must be equipped with a USB 2.0 port.

*2: Use our TCP/IP Direct Print Utility for Windows 95/98 and Windows Me.

*3: Adobe PostScript 3 Kit (optional) is required.

*4: Adobe PostScript 3 Kit (optional) and a Unix filter are required to print PostScript data.

*5: Supports Mac OS X 10.2.x/10.3.3 to 10.4.3 only.

*6: Supports Mac OS 8.6 to 9.2.2, and Mac OS X 10.2.x/10.3.9/10.4 to 10.4.6 only.

*7: Supports Windows 98SE or later.

*8: NetWare Kit (optional) or Adobe PostScript 3 Kit (optional) is required.

For detail information on network environments, refer to the manual in the CD-ROM of the Driver CD

Kit.


CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment.

For setting as a printer, the properties screen of the services allows users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine.

19

2 Product Overview

The following are functions offered under each tab within CentreWare Internet Services when the machine is enabled with the Internet Services (HTTP) port.

2 Scan

20

Tab name Main function

Status Displaying the machine status

Displaying the status of the paper trays, output trays and consumables

such as toner cartridges.

Linking to the copyright screen.

Jobs Displaying a list of jobs and job history, and deleting jobs.

Print/Scan Job Submission

Allows you to specify and print a file stored on your computer.

Mailbox

Allows you to register and set mailboxes.

Job Flow Sheets

Allows you to register and set job flow sheets.

Job Template

Allows you to create, edit, and delete job templates.

Properties Displaying and setting the following items:

Machine information and configuration such as memory and a print

language, usage counters, paper trays, paper, power saver mode,

Address Book, PKI (Public Key), mail notice, authentication/auditron

administration, user details, Xerox Standard Accounting, remote

authentication server/directory service, Internet Services, proxy server,

and port status.

Port settings

Protocol settings

Emulation settings

Memory settings

Report settings

Support Displaying support information

Displaying error history information

System administrator settings

Pool server settings

Audit log

The following scan services are available:

Note • This feature does not appear for some models. An optional package is necessary. For

details, contact our Customer Support Center.

E-mail

Scanned documents can be converted into an electronic format and transmitted via e- mail.

Scan to Mailbox

Scanned documents are saved into a mailbox.

When the machine is connected to a TCP/IP network, scanned documents in a mailbox can be retrieved from a computer connected to the network.

Network Scanning (Job Template Scanning)

A job template is a configuration file for defining scanning conditions. You can apply a template to a scanned document on the machine. The scanned document will be saved


as files on the machine and then sent automatically to computers (servers) such as SMB servers connected to the network.

Scan to PC

When the machine is connected to a network which can use either the FTP or SMB protocol, the scanned documents can be saved on a network computer.

Job Flow Sheet

Scanning is performed according to a job flow.

E-mail

The following E-mail services are available:



E-mail

Scanned documents can be converted into an electronic format and transmitted via e- 2 mail.

E-mail Printing

E-mail with attachments in either TIFF, JPEG, or PDF format can be sent to the machine from computers. Received e-mail will be automatically printed.

Consumables Status Notice

E-mail containing contents (status of consumables, paper, and replaceable parts, etc.) set in [Mail Notice Settings] of CentreWare Internet Services is sent to a specified recipient. You can properly determine when to replace toner and drum cartridges by receiving their status periodically.

Job Completion Notice

When a computer has submitted a job to the machine, its completion can be notified by e-mail.

iFax

You can send and receive data scanned by the machine as e-mail attachments via a corporate network or the Internet. This feature differs from regular faxes in that you do not need to transmit data via a telephone line.



21

2 Product Overview

Tools The following tools are provided with this machine. Available settings vary depending on the tool.

Control Panel

The control panel is located at the center on top of the machine. It consists of operation buttons, LED indicators and a touch screen.

The touch screen is located at the center of the control panel. Messages required for operation and feature buttons are displayed on this display. You can directly touch the buttons and tabs displayed in the touch screen to set features or to instruct operations in screens.


CentreWare Internet Services provides services such as displaying the status of this machine as a printer and its print data, altering configurations and operating on mailboxes using a web browser in a TCP/IP environment.

2 For setting as a printer, the properties screen of the services allow users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine.

Tools in the Driver CD Kit

Various tools such as print drivers and software for easy installation of print drivers are included in the CD-ROM of the Driver CD Kit.

EasyOperator allows you to print or send documents via fax by dragging and dropping files with a mouse. Also, this tool enables the remote operation of mailbox registration and scan configuration.

If you use Document Monitor, when a print job is submitted from a computer, the machine status such as out of paper, toner low, paper jams, starting and completing the job, will be displayed. It also allows the users to confirm the print data processing status, and to pause, restart, and stop the print jobs.

ApeosWare EasyAdmin

ApeosWare EasyAdmin is a tool to reduce the management tasks for printers, faxes, and scanners. It allows users to centrally configure multiple items on multiple devices from a computer.

Note • ApeosWare EasyAdmin is an optional.

22

Tools

The relation of the tools and their configurable items are as follows:

Note that the description in this manual is focused on the configuration from the control panel.

Item

Enabling a port

Setting an IP

address

Configuring the e-

mail environment

Registering a

mailbox

Address book

Confirming printer

status

Confirming print

data (job) status

Setting

authentication

Setting personal

authentication

information

CentreWare

Control Panel Internet

Services

O O

O O (change only)

O

O O

O

O

X O

O

O O

O : Configurable

Tools in the ApeosWare

Driver CD Kit EasyAdmin

(IP Address

Setting Tool/

LPD only)

O (IP Address O

Setting Tool) (change only)

X

O O

(EasyOperator) X O

O (Document X

Monitor)

O X

X O

X O

: Partly configurable X : Not configurable

23

2

2 Product Overview

Power On / Off

Turn on the power before operating the machine.

The machine is ready for operation within 24 seconds after the power is turned on. The time may vary depending on the machine configuration.

Turn the machine off at the end of the day or when it is not in use for a long period of time. If you want to reduce power consumption, use the power saving feature.

Important • Switching off the power of the machine may cause loss of data being processed.

For information on the power saving feature, refer to "Power Saver Mode" in Chapter 2 of the User

Guide.

Note • When the power is turned off, all functions of the machine will stop. Do not turn the machine off if it is used all day for receiving faxes.

Powering On

2 The procedure for turning on the power is as follows.

1 Press the power switch to the [ | ]

position to turn the power on.

Note • The “Please wait...”

message indicates that the

machine is warming up.

The machine cannot be

used during warming up.

Note • When the power does not come on, check if the power cord is plugged into the power outlet and the <RESET> button is in a reset state (button is pressed in).

24

<RESET> button

Power On / Off

Powering Off

The procedure for turning the power off is as follows.

Important • Turning off the power of the machine may cause loss of data being processed.

1 Before turning the power off, make sure that all copy or print jobs have completely

finished. Also, make sure that the <Online> indicator is not lit.

Important • Never turn the power off in the following instances:

- While data is being received

- While jobs are being printed

- While jobs are being copied

- While jobs are being scanned

2 Press the power switch to the [ ] position.

Important • Power off processing is performed internally on the machine for a while after the power

switch is turned off. Therefore, do not unplug the power cord from the power outlet

immediately after turning the power switch off.

Note • Before you turn the power back on after turning it off, wait 20 seconds.

2

25

2 Product Overview

Interface Cables When connecting the machine directly to a computer, use either the parallel interface or USB interface. When connecting to a network, use the Ethernet interface.

Using the Parallel Interface

This section describes the installation procedure for the parallel interface.

2

Note • When connecting with a computer using parallel interface, our parallel interface cable

(optional) is required. For information on accessories, refer to "Optional Components" in

"Chapter 17 Appendix" in the User Guide.

1 Ensure that the machine is off.

2 Insert the connector of the interface

cable into the machine’s parallel interface connector and fasten it with the clips on either side of the Parallel

connector.

3 Connect the other end of the

interface cable to a computer.

4 Switch on the machine.

5 Restart the computer.

For details of setting items, refer to "Installation When Using Parallel Port" (P.33).

Using the USB Interface

The USB interface supports USB 2.0.

This section describes the installation procedure for the USB interface.


2 Connect the USB interface cable to

the USB 2.0 interface connector on the side of the machine.

USB 2.0

26

3

4

5

Connect the other end of the USB interface cable to a computer.

Switch on the machine.

Restart the computer.

For details of setting items, refer to "Installation When Using USB Port" (P.37).

Interface Cables

Using the Ethernet Interface

The Ethernet interface supports the following 2 types.

100BASE-TX

10BASE-T

This section describes the installation procedure for the Ethernet interface.


2 Connect the network cable to the

Ethernet interface connector.

Note • Prepare a network cable Ethernet

suitable for your network

connection. When changing

the network cable, consult our

customer engineers.

3 Switch on the machine.

2 27

2 Product Overview

Control Panel

The following describes the names and functions of components on the control panel. 1 2 34 5 6 7 8 9

001 002 003 016 017 018

004 005 006 019 020 021 1 2 3 10 007 008 009 022 023 024 4 5 6 11

2

010 011 012 025 026 027

013 014 015 028 029 030

21 20

No. Component

1 Contrast dial

2 Touch screen

3 <Online> indicator

4 <Job in Memory> indicator

5 <Job Status> button

6 <Review> button

7 <Machine Status> button

8 <Log In/Out> button

9 <Power Saver> button

28

7 8 9 12

0 #

13 C

19 18 17 16 15 14

Function

Adjusts the contrast of the touch screen. Use this dial to enhance or

decrease the contrast.

Displays messages required for operation and buttons for various

features. You can directly touch the touch screen to instruct operations

and set features.

Lights when the machine is sending or receiving data to or from a client.

Lights when data is stored in the machine's memory.

You can check stored documents in [Stored Documents List]. For

information on [Stored Documents List], refer to "Print Report/List" under

"Chapter 13 Machine Status" in the User Guide.

Press this button to confirm or cancel currently executing or completed

jobs, or to confirm or print saved documents.

In this manual, this button is indicated as the <Job Status> button.

Press this button to open the [Review] screen. In this screen, you can

check a list of the status of copy, fax and scan features whose settings

have changed from the defaults. You can also check the destination

information for sending faxes and e-mail.

In this manual, this button is indicated as the <Review> button.

Press this button to confirm the machine status and meters, check the

state of consumables, and print reports.

In this manual, this button is indicated as the <Machine Status> button.

Press this button to display the user ID input screen for System

Administration mode or Login Setup/Auditron Administration.

In this manual, this button is indicated as the <Log In/Out> button.

If the machine is not operated for a while, the machine's power

consumption is lowered to enter the power saver mode. In the power

saver mode, this button lights up. To cancel the power saver mode,

press this button again.

In this manual, this button is indicated as the <Power Saver> button.

Control Panel

No. Component

10 <Clear All> button

11 <Interrupt> button/indicator

12 <Stop> button

13 <Start> button

14 Numeric keypad

15 <Speed Dial> button

16 <C (Clear)> button

17 <Dial Pause> button

18 <Custom> buttons

(<Copy>, <Custom 2>,

<Custom 3> buttons)

19 <All Services> button 20 One touch button panels 21 One touch buttons

Function

Returns the statuses of all displayed services to their default values.

The machine will be reset to this state after it is turned on. In this

manual, this button is indicated as the <Clear All> button.

Press this button to temporarily stop a continuous copy job or printing to

give another job higher priority. During an interrupt, the interrupt indicator

lights up. Pressing the <Interrupt> button again cancels the interrupt and

the previous operation is resumed.

In this manual, this button is indicated as the <Interrupt> button.

Some jobs cannot be executed during the interruption. For detail

information, refer to "Notes and Restrictions on the Interrupt Mode" under "Chapter 17 Appendix" in the User Guide.

Press this button to stop the current copy job or communications.

In this manual, this button is indicated as the <Stop> button.

Press this button to start copying or scanning.

In this manual, this button is indicated as the <Start> button.

Press these buttons to enter the number of copies, passwords and other

numerical values.

In this manual, these buttons are indicated as the “numeric keypad”.

Used to specify a destination phone number for fax or e-mail.

In this manual, this button is indicated as the <Speed Dial> button.

Press this button if you have entered the wrong numerical value with the

numeric keypad.

In this manual, this button is indicated as the <C> button.

Used to insert a pause into a destination number.

In this manual, this button is indicated as the <Dial Pause> button.

Used to call their associated features.

To the buttons, you can assign [Language] or any features displayed on

the [All Services] screen.

For information on assigning features to buttons, refer to "Screen/Button

Settings" under "Chapter 11 System Settings" in the User Guide.

Used to display the [All Services] screen.

In this manual, this button is indicated as the <All Services> button. You

can change the features that appear in the <All Services> screen. For

detail information, refer to "Screen Defaults" in "Chapter 11 System

Settings" in the User Guide.

Panels for one touch buttons.

You can leaf through panels to display 001 to 030, 031 to 060, and 061

to 070. M01 to M20 are reserved for the stored programming feature.

These buttons correspond to jobs registered in 01 to 20.

Note • This feature is not available for some models. An optional package is

necessary. For more information, contact our Customer Support

Center.

Used to specify a destination in one operation. These buttons are

available for fax and iFax.

The one touch buttons are associated with address numbers 001 to

070.

29

2

2 Product Overview

Internal Fonts

The following fonts are available as standard.

Refer to the manual in the PostScript Driver Library CD-ROM for the PostScript fonts.

2 30

Stroke fonts

(for PCL5 and HP-GL/2)

Outline Euro- ESC/P fonts pean

PDF

PCL

• European Stroke fonts

Roman

Sans Serif

Arial

Arial Italic

Arial Bold

Arial Bold Italic

Courier

Courier Italic

Courier Bold

CG Times

CG Times Italic

CG Times Bold

CG Times Bold Italic

Univers Medium

Univers Medium Italic

Univers Bold

Univers Bold Italic

Univers Medium Condensed

Univers Medium Condensed

Italic

Univers Bold Condensed

Univers Bold Condensed Italic

Antique Olive

Antique Olive Italic

Antique Olive Bold

CG Omega

CG Omega Italic

CG Omega Bold

CG Omega Bold Italic

Garamond Antiqua

Garamond Kursiv

Garamond Halbfett

Garamond Kursiv Halbfett

(Default): Courier

Courier Italic

Courier Bold

Courier Bold Italic

Letter Gothic

Letter Gothic Italic

Letter Gothic Bold

Albertus Medium

Albertus Extra Bold

Clarendon Condensed

Coronet

Marigold

Arial

Arial Italic

Arial Bold

Arial Bold Italic

Times New

Times New Italic

Courier Bold Italic

Symbol

Times New Roman

Times New Roman Bold Italic

ITC Zapf Dingbats

GoldSEMM

Gold SAMM

Times New Bold

Times New Bold Italic

Symbol

Wingdings

Line Printer

Times Roman

Times Italic

Times Bold

Times Bold Italic

Helvetica

Helvetica Oblique

Helvetica Bold

Helvetica Bold Oblique

CourierPS

CourierPS Oblique

CourierPS Bold

CourierPS Bold Oblique

SymbolPS

Palatino Roman

Palatino Italic

Palatino Bold

Palatino Bold Italic

ITC Bookman Light

ITC Bookman Light Italic

ITC Bookman Demi

ITC Bookman Demi Italic

Helvetica Narrow

Helvetica Narrow Oblique

Helvetica Narrow Bold

Helvetica Narrow Bold Oblique

New Century Schoolbook Roman

New Century Schoolbook Italic

New Century Schoolbook Bold

New Century Schoolbook Bold Italic

ITC Avant Garde Book

ITC Avant Garde Book Oblique

ITC Avant Garde Demi

ITC Avant Garde Demi Oblique

ITC Zapf Chancery Medium Italic

ITC Zapf Dingbats

Internal Fonts

KO PCL5 Muyngio Graphic

Gothic Kungso

R- Gothic Saemmul

KS Muyngio T-Myungio

Gothic T-Gothic

R- Gothic TR-Gothic

Graphic T-Graphic

Kungso T-Kungso

Saemmul T-Saemmul

TC PCL5 ShuSong

SC PCL5 ShuSong ESC/P-K

2 31


This chapter describes how to install the machine when using the parallel interface.

Preparations ... .............................................................................................. ..34

Installation Procedure ... ............................................................................... ...34


Preparations

Prepare the following items to install the machine when using a parallel interface.

Parallel interface cable

Parallel port

CD-ROM of the Driver CD Kit (provided with the machine)

Installation Procedure Installation Overview

The machine can be connected directly to a computer using a parallel interface cable.

Other computers on the same network can also print via the computer that the machine is

connected to.

The following is the configuration procedure to use a parallel interface.

3 Configuration on the machine

Configuring the parallel port on the machine.

Configuration on the computer

Installing a print driver.

Configuration on the Machine

The following describes the configuration procedure to use a parallel interface on the machine.

Note • The configuration can also be performed using CentreWare Internet Services.

For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet

Services" (P.63).

1 Connect a parallel interface cable to the parallel interface connector on the machine.

2 Display the [System Administrator Menu] screen.

1) Press the <Log In/Out> button.

2) Enter the user ID with the numeric keypad or a keyboard displayed by pressing [Keyboard], and select [Confirm].

Note • The default user ID is "11111". When using the Authentication feature, a passcode is

required. The default passcode is "x-admin".

3) Select [System Settings].

3 Enable the parallel port.


2) Select [Network Settings].

3) Select [Port Settings].

4) Select [Parallel], and select [Change Settings].

5) Select [Port Status], and select [Change Settings].

6) Select [Enabled], then select [Save].

34

Installation Procedure

4 Configure the following items as necessary.

Print Mode

Configure the print language on the machine to match the received data.

PJL

Enable when receiving a job using PJL commands.

The PJL commands are independent of any print languages. A print language used in the next data can be set independently of the current print language.

Auto Eject Time

Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer.

Adobe Communication Protocol

Configure the protocol defining the communication method between PostScript printers and a host.

Bi-directional Communication

Configure the parallel port for either half duplex transmission or full duplex transmission.

Note • Adobe Communication Protocol can be configured when Adobe PostScript 3 Kit (optional) is

installed.

• Leave the default settings unchanged for general use. Some items, however, may be

required to be changed depending on the operating system on the computer.

5 Select [Close] repeatedly until the [System Settings] screen is displayed.

6 Select [Exit].

7 After the machine is restarted, print out a settings list to confirm that the parallel port is

enabled.

For information on how to print a settings list, refer to "Print Report/List" under "Chapter 13 Machine

Status" in the User Guide.

8 Turn off the computer.

9 Connect a parallel interface cable to the parallel interface on the computer.

10 Restart the computer.

Configuration on the Computer

The following describes the configuration procedure for the computer.

In order to print from the machine, the computer needs to have a print driver installed.

For information on the supported OS, refer to "Supported Operating Systems" (P.19).

For information on the driver installation procedure, refer to the manual contained in the CD-ROM of

the Driver CD Kit. 35

3


This chapter describes how to install the machine when using a USB interface.

Preparations ... .............................................................................................. ..38



Preparations

Prepare the following items to install the machine when using a USB interface.

USB cable


USB port

Adobe PostScript 3 Kit (optional: when using Macintosh)


The machine can be connected directly to a computer using a USB cable.

The following is the procedure to use a USB interface.

Configuration on the machine

Configuring the USB port on the machine.


4 Installing a print driver.


The following describes the configuration procedure to use a USB interface on the machine.


• To print binary data by using a USB interface, set [Adobe Communication Protocol] to

[RAW].


Services" (P.63).




Note • The default user ID is “11111”. When using the Authentication feature, a passcode is

required. The default passcode is “x-admin”.


2 Display the USB port configuration screen.




4) Select [USB], and select [Change Settings].



38


3 Configure the following items as necessary.

Print Mode

Configure the print language on the machine to match the received data.

PJL

Enable when receiving a job using PJL commands.

The PJL commands are independent of any print languages. A print language used in the next data can be set independently of the current print language.

Auto Eject Time

Configure the time that the data so far received by the machine will automatically be printed since data is no longer sent to the printer.

Adobe Communication Protocol

Configure the protocol defining the communication method between PostScript printers and a host.


5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the USB port is

enabled.






For information on the supported operating systems, refer to "Supported Operating Systems" (P.19).


the Driver CD Kit.

You can also print from a Macintosh using USB. You will need optional Adobe PostScript 3 Kit. Refer

to the manual contained in the CD-ROM provided with the kit for the print driver installation procedure.

39

4


This chapter describes how to install the machine when using a TCP/IP (LPD/ Port 9100) protocol.

Preparations ... .............................................................................................. ..42



Preparations Prepare the following items to install the machine when using a TCP/IP (LPD/Port 9100) protocol.

TCP/IP network environment


Adobe PostScript 3 Kit (optional: when using Macintosh)


The machine can be connected to a computer using a TCP/IP (LPD/Port 9100) protocol.

The following is the procedure to use a TCP/IP(LPD/Port 9100) protocol.


Configuring TCP/IP (LPD/Port 9100) on the machine.



5 Configuration on the Machine

The following describes the configuration procedure to use a TCP/IP (LPD/Port 9100) protocol on the machine. Enable a LPD Port/Port 9100 port, then assign an IP address.

Note • The configuration can also be performed using CentreWare Internet Services or IP Address

Setting Tool included in the CD-ROM of the Driver CD Kit.


Services" (P.63).







2 Enable either the LPD port or the Port 9100 port as appropriate. In this example, the

LPD port is enabled.




4) Select [LPD], and select [Change Settings].



7) Select [Close] repeatedly until the [Network Settings] screen is displayed.

42


3 Set an IP address.

If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP address, a subnet mask, and a gateway address.

1) Select [Protocol Settings].

2) Select [TCP/IP - Get IP Address] and then select [Change Settings].

3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] and [Manual], and then select [Save]. If you select anything other than [Manual], proceed to Step 4.

Note • When using a DHCP server, also configure the WINS (Windows Internet Name Service)

server. To set a DHCP server, use CentreWare Internet Services. For details, refer to "Using

CentreWare Internet Services" (P.63).

4) Select [TCP/IP - IP Address] and select [Change Settings].

5) Enter the IP address using the numeric keypad.

Note • Enter the IP address in the format “xxx.xxx.xxx.xxx”. The "xxx" must be a numeric value in

the range from 0 to 255. However, 224-255.xxx.xxx.xxx, and 127.xxx.xxx.xxx cannot be

used.

• When you make an entry mistake, press the <C> (clear) button and enter again.

• When you want to move to the next value without entering all 3 digits, select [save/select

next].

6) Select [Save].

7) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as the above.

Note • Enter gateway address in the format “xxx.xxx.xxx.xxx”. The "xxx" must be a numeric value in


used.

• Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 240, 248, 252,

254, and 255. However, you cannot use 0 between non-zero values.

• If you do not want to set the gateway address, enter "0.0.0.0".


4 If the operating system on the client is MacOS X v10.2 or later, the discovery feature

that automatically detects printers on the IP network can be enabled.

Note • [Bonjour] can be set when Adobe PostScript 3 Kit is installed.

• In order to print from a printer detected by [Bonjour], the LPD port must be activated in advance.


2) Select [Bonjour] and then select [Change Settings].

3) Select [Port Status] and select [Change Settings].

4) Select [Enabled] then select [Save].



6 Select [Exit].

7 After the machine is restarted, print out a settings list to confirm that the LPD port is

enabled and TCP/IP is configured.



Configure other LPD settings as necessary. Refer to "LPD" (P.76) for the LPD configuration. Also if

using Port 9100, configure the Port 9100 as necessary. Refer to "Port 9100" (P.80) for the Port 9100

configuration.

43

5





For information on the supported operating systems, refer to "Supported Operating Systems" (P.19). For

information on the driver installation procedure, refer to the manual contained in the CD-ROM of the

Driver CD Kit.

You can also print from a Macintosh using TCP/IP (LPD). You will need optional Adobe PostScript 3

Kit. Refer to the manual contained in the CD-ROM provided with the kit for the print driver installation

procedure.

5 44


This chapter describes how to use the machine when using a NetWare network.

Preparations ... .................................................................................................. ..46

Installation Procedure ... ................................................................................... ...46


Preparations

Prepare the following items to install the machine when using a NetWare network.

NetWare server

TCP/IP or IPX/SPX network environment


NetWare Kit (optional) or Adobe PostScript 3 Kit (optional)


The machine supports a PServer mode both for the NetWare Directory Service and Bindery Service. The PServer mode enables the machine to function as a print server and to capture print jobs in the print queue to output. The printer created for the machine consumes one file server license.

Note • The machine does not support a Remote Printer (RPrinter) mode.

• You can use the machine as a printer in a NDPS environment by using a Novell NDPS

Gateway. When using in a NDPS environment, settings of the machine to be used under a

NetWare print environment are required. Or, you need to enable LPD in advance and set it as

a gateway destination in a Novell NDPS Gateway setup. However, attribute information that

can be set or captured by NDPS is not supported.

Supported interfaces

6 46

100BASE-TX

10BASE-T

Supported frame types

Ethernet II specification

IEEE802.3 specification

IEEE802.3 / IEEE802.2 specification

IEEE802.3 / IEEE802.2 / SNAP specification

Note • The machine will send packets of each frame type on the network, and will initialize for the

same frame type as the first reply packet received. You can fix a frame type in use.

However, if there are multiple protocols running on the same network, use Ethernet II

specification.

• Some network equipment (hubs, etc.) may not support the automatic frame type detection. If

a data link indicator corresponding to the port of the network equipment connected with the

machine does not light up, change the settings of the frame type of the machine to the frame

type of the file server. Configuration can also be performed using CentreWare Internet

Services.

The following describes the configuration procedure to connect the machine to a NetWare network.


- To use IPX/SPX, configure the machine using the CD-ROM of the Driver CD Kit after enabling the NetWare port of the machine.

- To use a LPD port in NDPS, configure the machine using the CD-ROM of the Driver CD Kit after enabling the LPD port of the machine and setting TCP/IP.





The following describes the configuration procedure to connect the machine to a NetWare network.




Services" (P.63).

Using IPX/SPX







2 Enable the NetWare port.




4) Select [NetWare], and select [Change Settings].

5) Select [Port Status], and select [Change Settings]. 6 6) Select [Enabled], then select [Save].


4 Select [Exit].

5 After the machine is restarted, print out a settings list to confirm that the NetWare port

is enabled, the NetWare device name and the network address.



6 Configure the machine using the CD-ROM of the Driver CD Kit.

Refer to the manual contained in the CD-ROM of the Driver CD Kit for the configuration procedure.

Using a LPD Port in NDPS







47


2 3

6 4

5

6

7

48

Enable the LPD port.




4) Select [LPD] and then select [Change Settings].




Set an IP address.

If an IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain an IP address. Either the address cannot be obtained automatically or manual configuration is preferred, configure an IP

address, a subnet mask, and a gateway address.











used.

• When you make an entry mistake, press the <C> (Clear) button and enter again.

• When moving to the next value without entering all 3 digits, select [Next].

6) Select [Save].


Note • Enter the gateway address in the format “xxx.xxx.xxx.xxx”. The "xxx" must be a numeric

value in the range from 0 to 255. However, 224-255.xxx.xxx.xxx, and 127.xxx.xxx.xxx

cannot be used.




Select [Close] repeatedly until the [System Settings] screen is displayed.

Select [Exit].

After the machine is restarted, print out a settings list to confirm that the LPD port is




Configure other LPD settings as necessary. Refer to "LPD" (P.76) for the LPD configuration.

Configure the machine using the CD-ROM of the Driver CD Kit.

Refer to the manual contained in the CD-ROM of the Driver CD Kit for the configuration procedure.





For information on the supported operating systems, refer to "Supported Operating Systems" (P.19). For

information on the driver installation procedure, refer to the manual contained in the CD-ROM of the

Driver CD Kit.

6 49


This chapter describes how to install the machine when using a Microsoft Network (SMB).

Preparations ... .............................................................................................. ..52



Preparations

Prepare the following items to use the machine when using a Microsoft Network (SMB).

TCP/IP or NetBEUI network environment



The machine can be connected to computers using Microsoft Networks (SMB).

Depending on the network environment, the machine may need to be configured with an IP address, subnet mask and gateway address. Confirm with the network administrator and set up the necessary items.

The following is the procedure to connect the machine to a Microsoft Network (SMB).


Enabling the SMB port on the machine and configuring TCP/IP.




The following describes the configuration procedure to connect the machine to Microsoft Networks (SMB). First enable the SMB port, then set the TCP/IP settings.



7

1

2 52


Services" (P.63).

Display the [System Administrator Menu] screen.






Enable the SMB port.




4) Select [SMB], and select [Change Settings].

















used.



6) Select [Save].




cannot be used.





5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the SMB port is




Note • If using the NetBEUI protocol, select [NetBEUI] as the protocol used by SMB for the port

configuration using CentreWare Internet Services.

Configure other SMB settings as necessary. Refer to "SMB" (P.72) for the SMB configuration.






the Driver CD Kit.

53

7


This chapter describes how to install the machine when using an Internet Printing Protocol (IPP).

Preparations ... .................................................................................................. ..56



Preparations Prepare the following items to install the machine when using a Internet Printing Protocol (IPP).

TCP/IP network environment



The machine can be connected to computers using IPP.

The following is the procedure to enable Internet Printing (IPP).


Enabling an IPP port on the machine and configuring TCP/IP.




The following describes the configuration procedure to enable Internet Printing (IPP) on the machine. First enable the IPP port, then set the TCP/IP.




Services" (P.63).

1

8 2

56







Enable the IPP port.




4) Select [IPP], and select [Change Settings].









3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] and [Manual], and then select [Save]. If you select anything other than [Manual], proceed to step 4.








used.



6) Select [Save].




cannot be used.





5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the IPP port is




Configure other IPP settings as necessary. Refer to "IPP" (P.79) for the IPP configuration.






the Driver CD Kit.

57

8


This chapter describes how to install the machine when using an EtherTalk network.

Preparations ... .............................................................................................. ..60



Preparations

Prepare the following items to install the machine when using EtherTalk interface.

EtherTalk network environment

Adobe PostScript 3 Kit (optional)


The machine can be connected to computers using an EtherTalk network.

The following is the procedure to use EtherTalk.


Setting EtherTalk on the machine.



Configuration on the Machine The following describes the configuration procedure to connect the machine to an EtherTalk network.

Enable the EtherTalk port.

Note • EtherTalk can be configured when Adobe PostScript 3 Kit (optional) is installed.

• The configuration can also be performed using CentreWare Internet Services.


Services" (P.63).

1

9

2

3

4

60







Enable the EtherTalk port.




4) Select [EtherTalk], and select [Change Settings].



Select [Close] repeatedly until the [System Settings] screen is displayed.

Select [Exit].


5 After the machine is restarted, print out [Settings List] to confirm that the EtherTalk

port is enabled.



Configure other EtherTalk settings as necessary. Refer to "EtherTalk" (P.71) for EtherTalk

configuration.





For information on how to install a print driver, refer to the manual contained in the CD-ROM included in

Adobe PostScript 3 Kit.

9 61

10 Using CentreWare Internet Services

This chapter describes how to use CentreWare Internet Services.

Preparations ... .................................................................................................. ..64


Network Setting Items (Port/Protocol) for CentreWare Internet Services ... 67


Preparations

Prepare the following items to use CentreWare Internet Services.

Computer supporting the TCP/IP protocol


- IP address

- Subnet mask

Refer to "Problem Solving" (P.149) when any troubles occur during the configuration.


CentreWare Internet Services provides services such as displaying the status of the machine as a printer and jobs, and altering configurations using a web browser in a TCP/IP environment.

For setting as a printer, the properties screen of the services allows users to configure the system settings and port settings for each network that are otherwise operated on the touch screen on the machine.

Follow the procedure below to use CentreWare Internet Services.


Configuring the machine to be able to use CentreWare Internet Services. First enable the Internet Service (HTTP) port, then set the IP address.

Confirmation of the Configuration

Confirming whether the machine is set to use CentreWare Internet Services.

Configuration on the Machine The following describes the configuration procedure for using CentreWare Internet Services on the machine.

First enable the Internet Service (HTTP) port, then set the IP address.

1

10 2

64







Enabling the Internet service (HTTP) port on the machine.




4) Select [Internet Services (HTTP)] and then select [Change Settings].

5) Select [Port Status] and then select [Change Settings].
















used.



6) Select [Save].




cannot be used.





5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the port for

CentreWare Internet Services is enabled and TCP/IP is configured.



10 65


Confirmation of the Configuration

Connect to CentreWare Internet Services from a computer.

1 Start a web browser.

2 Enter the machine's IP address or the Internet address to the address box on the web

browser, and press the <Enter> key.

Example of the IP address entry (when the machine's IP address is 192.168.1.1)

http://192.168.1.1/

Example of the Internet address entry (when the machine's Internet address is myhost.example.com)

http://myhost.example.com/

Note • If your network uses DNS (Domain Name System) and the machine's host name is

registered with the domain name server, you can access the device using a combination of

the host name and the domain name as the “Internet address”. For example, if the host name

is “myhost”, and the domain name is “example.com”, then the “Internet address”

becomes “myhost.example.com”.

• When specifying a port number, add “:” and the port number to the end of the Internet

address.

• If the Logon Setup feature is enabled on the machine, enter a user ID and a passcode in

[User ID] and [Password]. Contact your System Administrator about the user ID and passcode.

• If you have encrypted communication by selecting [Enable] under [Properties] > [PKI

Settings] > [SSL/TSL Settings] > [SSL/TSL Communication], enter an address beginning

with “https” instead of "http” into the address box in the web browser.

Example of the IP address entry

https://192.168.1.1/

Example of the Internet address entry

https://myhost.example.com/

Refer to "Problem Solving" (P.149) if CentreWare Internet Services is not displayed.

10 66

http://192.168.1.1/


https://192.168.1.1/


Network Setting Items (Port/Protocol) for CentreWare Internet Services

Network Setting Items (Port/Protocol) for CentreWare Internet

Services

CentreWare Internet Services enable you to alter various settings on the machine from a computer.

Note • Confirm that the port in use is enabled in [Start Port] of the [Properties] tab, if an item that

you want to set is not displayed.

• When a setting is changed from CentreWare Internet Services while operating the control

panel, the setting items changed on the screen of the control panel are not displayed. Switch the machine off and on in this case.

This section describes about the settings of ports and protocols.

Ethernet ... .............................................................................................................................. ..68

Parallel..................................................................................................................................... .69

USB ... .................................................................................................................................... ..70

EtherTalk ... ........................................................................................................................... ...71

SMB ... .................................................................................................................................... .72

NetWare ... .............................................................................................................................. .73

TCP/IP ... ................................................................................................................................. .74

LPD ... .................................................................................................................................... ..76

SNMP ... ................................................................................................................................. ..77

IPP ... ....................................................................................................................................... .79

Port 9100 ... ........................................................................................................................... ...80

E-mail ... ................................................................................................................................. ..81

SMTP ... ................................................................................................................................. ..86

POP3... .................................................................................................................................... .87

HTTP ... ................................................................................................................................. ...88

WebDAV............................................................................................................................... ...89

Bonjour ... .............................................................................................................................. ...90

Note • Click [Help] at the top right of the CentreWare Internet Services screen for details on the setting items.

The following browsers have been confirmed to operate with CentreWare Internet Services.

For Windows

Microsoft Internet Explorer 6.0 Service Pack1 or later

Netscape Navigator 7.0 or later

For MacOS X 10.2 or later

Microsoft Internet Explorer 5.2 or later


For MacOS X 10.3.9 or later


Safari 1.3 or later

10

67


Ethernet

This section describes the settings for the Ethernet interface.

1

2

3

4

5

6

7

10 68

Start a web browser.

Enter the machine’s IP address or the Internet address to the address box on the web



http://192.168.1.1/



Note • When specifying a port number, add “:” and the port number to the end of the Internet

address.

Click the [Properties] tab.

Click [+] on the left of [Port Settings] to display the items in the folder.

Click [Ethernet].

Set the communication speed for the Ethernet interface using the [Ethernet Settings]

pull-down menu.

Reflect the values as the machine's setting values.

1) Click [Apply]. A screen to enter the user name and passcode will be displayed.

2) Enter the System Administrator user ID and passcode into [User Name] and

[Password], and then click [OK].

Note • The default user ID is “11111” and passcode is “x-admin”.

3) The right frame on the web browser will change to the machine reboot display.

4) Click [Reboot Machine]. The machine will reboot and the setting values will be reflected.

http://192.168.1.1/



Parallel

This section describes the settings for the parallel interface.





http://192.168.1.1/




address.

3 Click the [Properties] tab.

4 Click [+] on the left of [Port Settings] to display the items in the folder.

5 Click [Parallel].

6 Select the [Enable] check box to enable [Bi-Directional Communication].

7 Set [Auto Eject Time].

8 Set the protocol using the [Adobe Communication Protocol] pull-down menu.

Note • Adobe Communication Protocol can be set only when optional Adobe PostScript 3 Kit is

connected.

9 Reflect the values as the machine's setting values.


2) Enter the System Administrator user ID and passcode into [User Name] and [Password], and then click [OK].



4) Click [Reboot Machine]. The machine will reboot and the setting value will be reflected.

69

10

http://192.168.1.1/



USB

This section describes the settings for the USB interface.





http://192.168.1.1/




address.


4 Click [+] on the left of [Port Settings] to display the items in the folder.

5 Click [USB].

6 Set [Auto Eject Time].

7 Set the protocol using the [Adobe Communication Protocol] pull-down menu.

Note • Adobe Communication Protocol can be set only when optional Adobe PostScript 3 Kit is

installed.


10 1) Click [Apply]. A screen to enter the user name and passcode will be displayed.




4) Click [Reboot Machine]. The machine will reboot and the setting value will be

reflected.

70

http://192.168.1.1/



EtherTalk

This section describes the settings for EtherTalk.

Note • EtherTalk can be set only when optional Adobe PostScript 3 Kit is installed.





http://192.168.1.1/




address.


4 Click [+] on the left of [Protocol Settings] to display the items in the folder.

5 Click [EtherTalk].

6 Set [Printer Name].

7 Set [Zone Name].







71

10

http://192.168.1.1/



SMB

This section describes the settings for SMB.

1

2

3

4

5

6

7

8

9

10 10

11

12

13 72


Enter the machine's IP address or the Internet address to the address box on the web



http://192.168.1.1/




address.


Click [+] on the left of [Protocol Settings] to display the items in the folder.

Click [SMB].

Set [Workgroup].

Set [Host Name].

Set [Maximum Number of Sessions].

Select the [Enable] check box to enable [TBCP Filter].

Note • The TBCP filter is set only when optional Adobe PostScript 3 Kit is installed.

Select the [Enable] check box to enable [Unicode Support].

Select the [On] check box when using [Auto Master Mode].

Select the [On] check box when using [Password Encryption].

Reflect the values as the machine's setting values.




http://192.168.1.1/





NetWare

This section describes the settings for NetWare.





http://192.168.1.1/




address.



5 Click [NetWare].

6 Set [Host Name].

7 Select an operation mode from the [Active Mode] pull-down menu.

8 Set [File Server Name].

Note • The File Server Name is set only when the operation mode is in Bindery Service.

9 Set [Polling Interval].

10 Set [Number of Searches].

11 Set [Password].

1) Enter [Password].

73

10

http://192.168.1.1/



2) Re-enter the same password in [Re-enter Password].

12 Select the [Enable] check box to enable [TBCP Filter].

Note • The TBCP filter is set only when optional Adobe PostScript 3 Kit is installed.

13 Set the NDS.

Note • The tree name is set only when used in the Directory Service.

1) Enter a tree name into [Tree Name].

2) Enter a context name into [Context Name].

14 Select a frame type from the [Frame Type] pull-down menu under [Transport Protocol

(IPX/SPX) ].

15 Select the [Enable] check box to enable [Active Discovery] under [SLP].







TCP/IP

This section describes the settings for TCP/IP.

10


2 Enter the machine's IP address or the Internet address to the address box on the



http://192.168.1.1/



74

http://192.168.1.1/




address.



5 Click [TCP/IP].

6 Set [Host Name].

7 Select how to obtain an IP address from the [Get IP Address] pull-down menu.

8 Set [Machine IP Address].

Note • This item is not necessary if either [DHCP], [BOOTP], [RARP], or [DHCP/Autonet] has been

selected from the [Get IP Address] pull-down menu.

9 Set [Subnet Mask] and [Gateway Address].

Note • This item is not necessary if either [DHCP], [BOOTP], [RARP], or [DHCP/Autonet] has been

selected from the [Get IP Address] pull-down menu.

10 Set the DNS information.

1) Select the [DHCP] check box if using DHCP for [Get DNS Server Address].

2) Set [DNS Server Address 1 - 3].

Note • This item is not necessary if [DHCP] has been specified for [Method to Get the DNS

Address].

3) Set [DNS Domain Name].

4) Select the [On] check box when using [Generate Domain Search List Automatically].

5) Set [Domain Name 1 - 3].

6) Set [Connection Time-out].

7) Select the [On] check box to enable [Dynamic DNS Update].

11 Set the WINS information.

1) Select the [DHCP] check box if using DHCP for [Get WINS Server Address].

2) Set [Primary WINS Server Address].

Note • This item is not necessary if [DHCP] has been specified for [Get WINS Server Address].

3) Set [Secondary WINS Server Address].

Note • This item is not necessary if [DHCP] has been specified for [Get WINS Server Address].

12 Set the IP Address List information.

1) Select the [Enable] check box for [IP Filter].

2) Click the [Edit] button. A screen to enter the user name and passcode will be displayed.

3) Enter the System Administrator user ID and passcode into [User Name] and [Password], and click [OK].


4) Set [Permitted IP Address].

5) Set [IP Mask].

6) Click [Apply]. A screen to enter the user name and passcode will be displayed. Enter the System Administrator user ID and passcode into [User Name] and [Password], and click [OK].

Note • The default user ID is “11111” and the default passcode is “x-admin”.


13 Click [TCP/IP] in the [Protocol Settings] folder.


75

10


1) Click [Apply]. A screen to enter the user name and passcode will be displayed. Enter the System Administrator user ID and passcode into [User Name] and [Password], and click [OK].




LPD

This section describes the settings for LPD.





http://192.168.1.1/




address.


10 4 Click [+] on the left of [Protocol Settings] to display the items in the folder.

5 Click [LPD].

6 Set [Port Number].


Note • The TBCP Filter is set only when optional Adobe PostScript 3 Kit is installed.

8 Set [Connection Time-Out].

9 Set [Maximum Number of Sessions].


76

http://192.168.1.1/








SNMP

This section describes the settings for SNMP.

Note • When managing the machine using software such as the CentreWare, enable the SNMP

port.





http://192.168.1.1/




address.



5 Click [SNMP].

6 When changing the community name, set [Community Name (Read Only)],

[Community Name (Read/Write)], and [Community Name (Trap Notification)].

7 Set [System Administrator].

8 Specify a destination for trap notification as necessary.

10

77

http://192.168.1.1/



When selecting an existing destination

Use the [Trap Notification] pull-down menu to select a destination, and proceed to step 9.

When registering a new destination or when modifying the settings for an existing destination

1) Use the [Trap Notification] pull-down menu to register a new destination or to select

an existing destination.

2) Click [Edit]. A window appears prompting you to enter the user name and passcode.

3) Enter the system administrator’s user ID and passcode into [User Name] and

[Password] respectively, and then click [OK].

Note • The factory default user ID and passcode are [11111] and [x-admin] respectively.

4) Select a transport protocol from [Transport].

5) If you selected [IPX] under [Transport], set [Network Number (IPX)], [MAC Address

(IPX)], [Socket Number (IPX)], [Trap Version], [Community String (Trap

Notification)], and [Notification Event].

6) If you selected [UDP] under [Transport], set [IP Address (UDP)], [Port Number

(UDP)], [Trap Version], [Community String (Trap Notification)], and [Notification

Event].

Note • Do not use the existing port numbers.

7) Click [Apply].









10 78


IPP

This section describes the settings for the IPP port.





http://192.168.1.1/




address.



5 Click [IPP].

6 Set [Add Port Number].



8 Select the [Enable] check box to enable [Administrator Mode].

9 Select the [Enable] check box to enable [DNS].







10

79

http://192.168.1.1/




Port 9100

This section describes the settings for the Port 9100 port.

10 80

Note • Enable the Port 9100 port when using HP-UX.





http://192.168.1.1/




address.



5 Click [Port 9100].










http://192.168.1.1/




E-mail

Enabling the Ports

This section describes the procedure to enable the ports that are used for the E-mail and iFax features.





http://192.168.1.1/




address.


4 Click [Port Status].

5 Enable the ports which are used for the E-mail feature.

1) Select the [Enable] check box for [Receive E-Mail] when using the E-mail Printing 10 or iFax feature.

2) Select the [Enable] check box for [Mail Notice Service] when using the mail notice or job completion notice feature.





81

http://192.168.1.1/





10 82


Setting Items

This section describes the setting items for the E-mail and iFax features.

10 Note • Click [Help] at the top right of the CentreWare Internet Services screen for details on the

setting items.

83






http://192.168.1.1/




address.


4 Set the e-mail addresses for the machine and administrator.

1) Click [Description].

2) Set [Administrator’s E-mail Address].

3) Set [Machine’s E-mail Address].






7 Click [TCP/IP].

8 Set [Host Name].

9 Set the DNS information.

Note • The DNS settings are required when the addresses for a POP3 server and a SMTP server

are set with the domain name instead of their IP addresses.

1) Select the [DHCP] check box if using DHCP for [Get DNS Server Address].

2) Set [DNS Server Address 1 - 3].

Note • This item is not necessary if [DHCP] has been specified for [Get DNS Server Address].

3) Set [DNS Domain Name].

4) Select the [On] check box when using [Generate Domain Search List Automatically].

5) Set [Domain Name 1 - 3].

6) Set [Connection Time-Out].

7) Select the [On] check box to enable [Dynamic DNS Update].

10 10 Reflect the values as the machine's setting values.

1) Click [Apply].

2) The right frame of the web browser will change to the machine reboot display.

3) Click [Reboot Machine]. The machine will reboot, and the setting value will be reflected.

11 Click [E-mail] in the [Protocol Settings] folder.

12 Set the protocol using the [Receiving Protocol] pull-down menu.

Note • Set this item when using the E-mail Printing or iFax feature.

84

http://192.168.1.1/



13 Set the print method using the [Incoming E-mail Print Options] pull-down menu.

Note • Set this item when using the E-mail Printing feature.

14 Set the print method using the [Incoming iFAX Print Option] pull-down menu.

Note • Set this item when using the iFax feature.

15 Set the print method using the [Output Destination for Incoming E-mail] pull-down

menu.

Note • This item appears only when the machine has two or more output destinations by being

equipped with optional components, such as a finisher.

16 Set the print method using the [Auto Print Delivery Confirmation Mail] pull-down menu.

Note • Set this item when using the E-mail Printing feature.

17 Select the [Enable] check box to enable [Print Error Notification E-mail].

18 Select the [Enable] check box to enable [Response to Read Receipts].

Note • Set this item when using the E-mail Printing or iFax feature.

19 Click [E-mail] in the [Protocol Settings] folder.

20 Set the e-mail sending/receiving restriction.

Note • Set this item when using the iFax or E-mail Printing feature.

1) Select either [Enable Receive] or [Disable Receive] from the [Domain Filtering] pull- down menu.

2) Click [Edit].

3) Specify the domain to be permitted if you permitted the receiving transmission, or specify the domain to be rejected if you rejected the receiving transmission.

4) Click [Apply].

21 Set the sender.

1) If enabling [Allow Authenticated Users to Edit "From:" Field when: ], select either one of the [Address Book (LDAP) Search Successful] or [Address Book (LDAP) Search Failure] check boxes.

2) If enabling [Allow Guest Users to Edit "From:" Field], select the [Enable] check box.

3) If enabling [Allow Authenticated Users to send Email despite Search Failure], select the [Enable] check box.

4) If enabling [Edit "From:" Field when Authentication is not Required], select the [Enable] check box.

22 Set the default subject to [Default] under [Subject].

23 Set the message.

1) Set the default message to [Default] under [Message Body].

2) If enabling [User], select the check boxes to be enabled.

3) If enabling [Attachment], select the check boxes to be enabled.

4) If enabling [Device Information], select the check boxes to be enabled.

24 Set the default signature to [Default] in [Signature].


1) Click [Apply].



85

10


26

27

SMTP

1

2

3

10 4 5

6

86

Set the SMTP server.

For information on the settings, refer to "SMTP" (P.86).

Note • Set this item when using the E-mail, iFax, Mail Notice, or Job Completion Notice feature.

Set the POP3 server.

For information on the settings, refer to "POP3" (P.87).

Note • Set this item when using the iFAX or E-mail Printing feature and [Receiving Protocol] is set

to [POP3].

This section describes the SMTP server settings.

Note • Set this item when using the E-mail, iFAX, Mail Notice, or Job Completion Notice feature.


Enter the machine's IP address or the Internet address to the address box on the



http://192.168.1.1/



Note • When specifying a port number, add ":" and the port number after the Internet address.


Click [+] at the left of [Protocol Settings] to display the items in the folder.

Click [SMTP].

Set the SMTP server.

1) Set [Server Address].

2) Set [Port Number].

Note • Do not use the numbers of any other ports.

3) Set the SMTP authentication method using the [Send Authentication] pull-down menu.

http://192.168.1.1/



4) Set [Login Name].

5) Set [Password].

7 Configure the settings for sending e-mail.

1) Specify a maximum size (capacity) for sending e-mail in [Maximum E-mail Size].

Note • Set this item when using the E-mail or iFax feature.

2) Specify the number of pages to be split for sending e-mail in [Max. Number of Pages for Split Send].

Note • Set this item when using the E-mail or iFax feature.




Note • The default user ID is "11111" and the default passcode is "x-admin".



POP3

This section describes the POP3 server settings.

Note • Set this item when using the E-mail Printing or iFax feature and [POP3] is specified for

[Receiving Protocol].

1 Start a web browser. 10 2 Enter the machine's IP address or the Internet address to the address box on the



http://192.168.1.1/



Note • When specifying a port number, add ":" and the port number after the Internet address.

87

http://192.168.1.1/




4 Click [+] at the left of [Protocol Settings] to display the items in the folder.

5 Click [POP 3].

6 Set the POP3 server.

1) Set [Server Address].

2) Set [Port Number].


3) Set [POP Receive Password Encryption].

4) Set [User Name].

5) Enter [User Password].

7 Set [POP3 Server Check Interval] of [Incoming E-mail Settings].




[Password], and click [OK].



4) Click [Reboot Machine]. The machine will reboot and the setting values will be

reflected.

HTTP

This section describes the settings for the HTTP port.

10 1 Start a web browser.



88



http://192.168.1.1/




address.



5 Click [HTTP].


7 Set [Maximum Number of Sessions].








reflected.

WebDAV

This section describes the settings for the WebDAV port.

10


2 Enter the machine’s IP address or the Internet address to the address box on the


89

http://192.168.1.1/




http://192.168.1.1/




address.



5 Click [WebDAV].









reflected.

Bonjour

This section describes the settings for the Bonjour port.

10

Note • Bonjour can be set only when optional Adobe PostScript 3 Kit is installed.



browser, and press the <Enter> key. 90

http://192.168.1.1/




http://192.168.1.1/




address.



5 Click [Bonjour].

6 Set [Host Name].

Note • It is recommended that you use the default host name. Note the following if you use another

host name.

• Do not append "(<number>)" to the printer name. Example: FX (2)

• The host name can be up to 32 characters; however, using 26 characters or less is

recommended.

7 Set [Printer Name].

Note • It is recommended that you use the default printer name. Note the following if you use

another printer name.

• Do not append "(<number>)" to the printer name. Example: FX (2)

• The printer name can be up to 62 characters; however, using 54 characters or less is

recommended.




[Password], and click [OK].




reflected.

10 91

http://192.168.1.1/


11 E-mail This chapter describes the configuration to utilize the services using e-mail on the machine.

E-mail Overview... ............................................................................................ ...94

Preparations ... .................................................................................................. ..95


11 E-mail

E-mail Overview

The machine is capable of exchanging e-mails.

The following features are available by exchanging e-mails.

E-mail

iFax

E-mail Printing


11


E-mail

Scanned documents can be converted into an electronic format and transmitted via e- mail.

iFax

Unlike conventional fax machines which utilize public phone lines, the machine can transmit or receive scanned data as e-mail attachments using either corporate networks or the Internet.

Contents of e-mail are processed according to the settings of [Incoming Internet Fax Print Options] in CentreWare Internet Services.

E-mail Printing

E-mail with attachments in either TIFF, JPEG, or PDF format can be sent to the machine from computers. Received e-mail will automatically be printed.

Contents of e-mail are processed according to the settings of [Incoming E-mail Print Options] in CentreWare Internet Services.


E-mail containing contents (status of consumables, paper, and replaceable parts, etc.) set in [Mail Notice Settings] of CentreWare Internet Services is sent to a specified recipient. You can properly determine when to replace toner and drum cartridges by receiving their status periodically.

It is recommended that you register the address of a network administrator or a shared address.


When a computer has submitted a job to the machine, its completion can be notified by

e-mail.

Register the address of a network administrator or a shared address as necessary.

94

Preparations

Preparations

The following items are required in order to use the E-mail feature. Item

TCP/IP

address

Subnet mask

Gateway

address

Administrator

e-mail

address

Machine e-

mail address

DNS server

address

SMTP server

address

SMTP AUTH

Login Name

and password

POP3 server

POP user

name and

password

S/MIME

settings

Description

The TCP/IP address for the

machine.

TCP/IP is used for e-mail.

Required when the network is

divided into subnets.

Required when multiple

networks are connected by

gateways.

Set the e-mail address for

the machine administrator.

Used as a sender address

when the machine sends e-

mail.

Required when the

addresses for a POP3

server and a SMTP server

are set with a domain name

format instead of their IP

addresses.

The machine uses a SMTP

server to send e-mail. The

SMTP server can also be

used for receiving e-mail.

If an SMTP server requires

authentication, specify the

authentication user name.

Also specify a password as

required.

If a POP3 server is used to

receive e-mails, register the

machine's e-mail address

and a user to the POP3

server.

Also, it is necessary to set

the POP3 server address on

the machine.

Set the POP receiving user

address.

Also specify a password as

required.

Set the S/MIME information.

E-mail iFax

via via via via

SMTP POP3 SMTP POP3

O O O O

O O O O

O O O O

O O O O

- O - O

- O - O

iFAX Con-

Direct*1

E-mail sum-

Print- ables

via ing Status

SMTP Notice

O O O

O O O

O O O

- O O

-

-

-

×

Job

Com-

pletion

Notice

O

O

O

O

×

11

O : Necessary to set : Set as required -: Not required to set × : Not supported

*1: When you use iFAX Direct, select [System Settings] > [Fax Mode Settings] > [iFAX Control], and then select [Direct

(P2P)] under [iFAX Path].

95

11 E-mail

Registering E-mail account

A mail account for the machine needs to be registered to a mail server.

Note • Information on mail account registration, contact your System Administrator.

Configuring E-mail Environment

Enable the port and configure the machine e-mail address, TCP/IP environment, and e-mail server from the machine.


Information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet Services"

(P.63).

11 96



This section describes the configuration procedure to use the E-mail feature on the machine.

The following two steps are necessary to use the E-mail feature.

Enabling port and setting TCP/IP

Set the machine to be able to use TCP/IP.


Set the items for e-mail on the machine.

11

Enabling Port and Setting TCP/IP

The following describes the configuration procedure to use TCP/IP on the machine.

First enable the E-mail port, then set the IP address.



Services" (P.63).







2 Enable a port which is used for the E-mail feature.




4) Select [Send E-mail], and then select [Change Settings].



7) Select [Close].

8) Enable [Receive E-Mail] in the [Receive E-mail - Port Status] screen as above to use E-mail Printing.

9) Enable [Mail Notice Service] in the [Mail Notice Service - Port Status] screen as

above to use mail notice or job completion notice.

10)Select [Close] repeatedly until the [Network Settings] screen is displayed.



97

11 E-mail



3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] or [Manual] and then select [Save]. If you select anything other than [Manual], proceed to Step 4.



CentreWare Internet Services" (P.63)



11



used.



6) Select [Save].




cannot be used.



• If you do not set the gateway address, enter "0.0.0.0".


5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the ports are





The following describes the configuration procedure to use the E-mail feature.



Services" (P.63).







2 Set the e-mail address, host name, and domain name.



3) Select [Machine’s E-mail Address/Host Name].

4) Select [E-mail Address] and then select [Change Settings].

98


5) Enter an e-mail address using the keyboard displayed.

6) Select [Save].

7) Set a host name and a domain name as above.

8) Select [Close].

If [SMTP] has been selected for [Mail Receive Protocol]

Aliases cannot be configured. A user can decide an account name (the left side of the @ mark). An address (the right side of the@ mark) is a combination of a host name and a domain name.

Example: [email protected]

Account name : mymail

Host name : myhost

Domain name : example.com 11 If [POP3] has been selected for [Mail Receive Protocol]

Specify a POP user name to an account name (the left side of the @ mark), and a mail server to an address (the right side of the @ mark). A user can decide an alias such as [email protected].



3 Set the protocol for receiving e-mail.

1) Select [Other Settings].

2) Select [E-mail Receive Protocol] and then select [Change Settings].

3) Select either [SMTP] or [POP3] as appropriate for your environment.

4) Select [Save] and then press [Close].


1) Select [Outgoing/Incoming E-mail Settings].

2) Select [SMTP Server Settings] and then set the following items for the SMTP

server.

[SMTP Server Port Number]

Enter a value in the range from 1 to 65535.

If [POP3] has been selected for [Mail Receive Protocol]


2) Select [POP3 Server Settings] and then set the following items for the POP3 server.

[POP3 Server Setup]

Select from [By IP Address] or [By Server Name].

[POP3 Server IP Address]

Enter an IP address if [By IP Address] has been selected for [POP3 Server Setup].

Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" must be a numeric value in the

range from 0 to 255. However, 224-255.xxx.xxx.xxx, and 127.xxx.xxx.xxx cannot be used.



99

11 E-mail

[POP3 Server Name]

Enter a server name if [By Server Name] has been selected for [POP3 Server Setup].

[POP3 Server Port Number]



11

4 100

[POP3 Server Check Interval]

Set the interval for checking the e-mail on the POP3 server.

[POP3 Server Login Name]

Enter the name to login to the POP3 server.

[POP3 Server Password]

Enter the same password in [New Password/Passcode] and [Re-enter Password/

Passcode]. If you do not set the password, leave it blank and select [Save].

[POP Receiving Password Encryption]

Select [On (APOP)] to encrypt the password.

3) Select [Save] and then press [Close].

Configure the e-mail transmission.

1) Select [SMTP Server Settings] and then set the following items for the SMTP server.

[SMTP Server Setup]


[SMTP Server IP Address]

Enter an IP address if [By IP Address] has been selected for [SMTP Server Setup].





[SMTP Server Name]

Enter a server name if [By Server Name] is selected for [SMTP Server Setup].



Note • This configuration is not necessary if [SMTP] has been selected for [E-mail Receive

Protocol] and has already been configured.

[E-mail Send Authentication]

Select one from [Off], [POP before SMTP], or [SMTP AUTH].

Note • If [POP before SMTP] is selected, the POP3 settings must be set.

[SMTP AUTH Login Name]

Set this item if [SMTP AUTH] is selected for [E-mail Send Authentication].

[SMTP AUTH Password]

Set this item if [SMTP AUTH] is selected for [E-mail Send Authentication]. Enter the same password twice in [New Password/Passcode] and [Re-enter Password/ Passcode]. If you do not set the password, leave it blank and select [Save].

2) Select [Close].


5 Configure the domain restriction.

1) Select [Domain Filter] and set the following items.

Domain filtering

Select one from [Off], [Enter Permitted Domain Names], or [Enter Rejected Domain Names].

[Domain 1] - [Domain 50]

Specify up to 50 domains if either [Enter Permitted Domain Name] or [Enter Rejected Domain Name] has been selected for [Domain Filter].

2) Select [Close] several times to display the [Network Settings] screen.

6 Set the S/MIME information.

1) Select [PKI (Public Key) Settings].

2) Select [S/MIME Settings] and set the following items. 11 Device Certificate - S/MIME

Link a certificate to the machine. For information on creating a certificate, refer to "Security" (P.139).

S/MIME Communication

Set whether to enable or disable S/MIME Communication when a certificate ID is set.

Receive Untrusted E-mail

Set whether to receive untrusted e-mail or not.

Receive Untrusted iFAX

Set whether to receive untrusted iFAX or not.

Message Digest Algorithm

Select a message digest algorithm from [SHA1] or [MD5].

Contents Encryption Method

Select a contents encryption method from [3DES], [RC2-40], [RC2-64], or [RC2- 128].

Digital Signature - Outgoing E-mail

Set whether to always attach a digital signature to e-mail or to select a digital signature when sending e-mail.

Digital Signature - Outgoing iFAX

Set whether to always attach a digital signature to iFAX or to select a digital signature when sending iFAX.

Certificate Auto Store

Select whether or not to automatically store a S/MIME certificate attached with the e-mail when receiving e-mail sent from an address registered in the address book.


8 Select [Exit].

9 After the machine is restarted, print a settings list to confirm that each item is

configured.



101

12 Using the Scan Service This chapter describes the configuration to utilize the scan services on the machine.

Scan Service Overview... ............................................................................... ..104

Configuration of E-mail ... ............................................................................... ..105

Configuration of Scan to Mailbox ... ............................................................... ..111

Configuration of Network Scanning (Job Template Scanning) ... ............... ..116

Configuration of Scan to PC ... ..................................................................... ...119

Configuration of the Job Flow ... ..................................................................... .122


Scan Service Overview

The machine is capable of scan services.

The following functions are available by using the scan services.

E-mail

Scan to Mailbox


Scan to PC

Job Flow Scanning Note • This feature does not appear for some models. An optional package is necessary. For


E-mail

Scanned documents can be converted into an electronic format and transmitted via e-

12 mail.

Scan to Mailbox

Documents which you want to take in as data can be scanned and stored into a mailbox. Stored documents can be accessed from network computers.

In addition to scanned documents, documents received by the Remote Mailbox feature from other fax machines can be retrieved from a mailbox.


A job template is a configuration file for defining scanning conditions. You can apply a job template to a scanned document on the machine. The scanned document will be saved to the machine as a file and then sent automatically to the computer (server) such as a SMB server connected to the network.

Scan to PC

When the machine is connected to a network, scanned data can be stored on network computers using the FTP or SMB protocol.

Documents which you want to take in as data can be scanned and stored on network computers.

Job Flow Sheets

You can perform scanning using a job flow processing a scanned document from a network computer with CentreWare EasyOperator.

104

Configuration of E-mail

Configuration of E-mail Preparations

Prepare the following to use the E-mail feature on the machine.

Registering e-mail account

An e-mail account for the machine needs to be registered to a mail server.

Note • Information on mail account registration, contact your system administrator.

Installation Overview

This section describes the configuration procedure to use e-mail on the machine.

The following is the procedure to use e-mail.


Enable the mail send port and mail receive port, and set an IP address of the machine.


Set items for e-mail on the machine.


The following describes the configuration procedure to use TCP/IP on the machine.

Enable the mail send port and mail receive port, and set an IP address of the machine.



Services" (P.63).







2 Enable the ports which are used for e-mail.




4) Select [Send E-mail] and then select [Change Settings].



7) Select [Close].

8) Enable [Receive E-mail] in the [Receive E-mail - Port Status] screen as above.

9) Select [Close] repeatedly until the [Network Settings] screen is displayed. 105

12


12















6) Select [Save].








5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the mail send port

is enabled and TCP/IP is configured.




The following describes the configuration procedure to use the E-mail feature.



Services" (P.63).







106


2 Set an e-mail address, host name, and domain name.






6) Select [Save].


8) Select [Close].


Aliases cannot be configured. A user can decide an account name (the left side of the @ mark). An address (the right side of the @ mark) is a combination of a host name and a domain name.



Host name : myhost

Domain name : example.com


Specify a POP user name to an account name (the left side of the @ mark), and a POP3 receiving mail server to an address (the right side of the @ mark). A user can decide an alias such as [email protected].




1) Select [Other Settings].

2) Select [E-mail Receive Protocol] and then select [Change Settings].


4) Select [Save].

5) Select [Close].








2) Select [POP3 Server Settings] and set the following items for the POP3 server.

[POP3 Server Setup]


107

12




Note • Enter the address in the format “xxx.xxx.xxx.xxx”. The "xxx" must be a numeric value in the range from 0 to 255. However, 224-255.xxx.xxx.xxx, and 127.xxx.xxx.xxx cannot be used.



12

4 108

[POP3 Server Name]

Enter a server name if [By Server Name] has been selected for [POP3 Server Setup].




Set the interval for checking e-mail on the POP3 server.




Enter the same password in [New Password/Passcode] and [Re-enter Password/ Passcode]. If you do not set the password, leave it blank and select [Save].



3) Select [Save].

4) Select [Close].

Configure the e-mail transmission.

1) Select [SMTP Server Settings], and then set the following items for the SMTP server.

[SMTP Server Setup]








[SMTP Server Name]

Enter a server name if [By Server Name] has been selected for [SMTP Server Setup].







Note • If [POP before SMTP] has been selected, the POP3 settings must be set.



Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication].



Enter the same password in [New Password/Passcode] and [Re-enter Password/

Passcode]. If you do not set the password, leave it blank and select [Save].

2) Select [Close].

5 Configure the Domain filter.


Domain filtering




2) Select [Close] several times to display the [Network Settings] screen.



2) Select [S/MIME Settings] and set the following items.

Device Certificate - S/MIME

Link a certificate to the machine. For information on creating a certificate, refer to "Security" (P.139).




Set whether to receive untrusted e-mail or not.








Set whether to always attach a digital signature to e-mail or select a digital signature when sending e-mail.


Set whether to always attach a digital signature to iFAX or select a digital signature when sending iFAX.



109

12



8 Select [Exit].


configured.



12 110

Configuration of Scan to Mailbox

Configuration of Scan to Mailbox Installation Overview

This section describes the configuration procedure to use Scan to Mailbox on the machine.

The following is the procedure to use the Scan to Mailbox feature.


When using Network Scanner Utility2 (Scan Driver and Mailbox Viewer2) provided by

Fuji Xerox, enable a salutation port and configure an IP address.

When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator, enable a WebDAV port and an Internet Services (HTTP) port, and configure an IP address.

CentreWare EasyOperator enables to obtain documents stored in a mailbox of the machine without a scan driver.

Registering a mailbox

Register a mailbox for storing the scanned data.

Configuring a computer

Install CentreWare EasyOperator on a computer when using CentreWare EasyOperator.

CentreWare EasyOperator is stored in the CD-ROM of the Driver CD Kit provided with the machine.

For information on the installation procedure, refer to the manual contained in the CD-ROM of the

Driver CD Kit.


First enable ports for Scan to Mailbox (a salutation or WebDAV port and an Internet Services (HTTP) port), and then set the IP address. The procedure for setting the machine is as follows.



Services" (P.63).



2) Enter the user ID with the numeric keypad or a keyboard displayed by pressing

[Keyboard], and select [Confirm].




2 Enable the port.

When using Network Scanner Utility




4) Select [Salutation] and then select [Change Settings].

111

12





When using an application supporting a WebDAV protocol provided by Fuji Xerox such as CentreWare EasyOperator




4) Select [WebDAV] and then select [Change Settings].



7) Select [Close] repeatedly until the [Port Settings] screen is displayed.

8) Enable [Internet Services (HTTP)] in the [Internet Services - Port Status] screen as above.

12 9) Select [Close] repeatedly until the [Network Settings] screen is displayed.





3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] and [Manual], and

then select [Save]. If you select anything other than [Manual], proceed to Step 4.


server. To set a DHCP server, use CentreWare Internet Services. For details, refer to "Using CentreWare Internet Services" (P.63).





used.



6) Select [Save].




cannot be used.





5 Select [Exit].

6 After the machine is restarted, print out a settings list to confirm that the salutation or

WebDAV port and the Internet Services (HTTP) port are enabled and the IP

addresses are configured.

112




Registering a Mailbox The following describes the procedure to register a mailbox for storing scanned documents.

Documents stored in a mailbox can be imported into a computer using a scan driver, CentreWare Internet Services or CentreWare EasyOperator.

For information on how to import documents, refer to "Importing Scanned Data" under "Chapter 9

Computer Operations" in the User Guide. For information on the operations of CentreWare

EasyOperator, refer to the CentreWare EasyOperator online help.

Up to 200 mailboxes can be registered. The items that can be set or changed are as follows.

Mailbox Name

Set the mailbox name. Up to 20 characters are allowed.

Check Passcode 12 Set this item when you want to apply access restriction to operations. To apply restriction, enter a passcode and then select an item to restrict access. The passcode must be a string of up to 20 digits, consisting of numeric values (0 through

9).

Delete Documents after Retrieval

Set whether to delete a document in a mailbox after the document is retrieved, printed, or transferred by a job flow.

Delete Documents with Expiry Date

Specify whether to enable the feature to delete documents stored in a mailbox at a

specified time after a storage period has expired.

Link Job Flow Sheet to Mailbox

Set or change a link to a job flow, or run a job flow.

The following describes the procedure to register a mailbox on the machine. 1







2 Select [Setup Menu].

3 Select [Mailbox].

113


4 Select a mailbox to register and

then select [Create/Delete].

Note • Mailboxes that have not been

registered are displayed as

“(Not In Use)”.

5 Select [Check Passcode] to

configure the Check Passcode settings.

When applying access restriction

1) Select [On].

2) Enter a passcode using numeric values (0 through 9). Up to 20 digits are allowed for the passcode.

12 3) Select an item from [Target Operation], and select [Save]. The [Mailbox XXX - Create/Delete] screen appears. XXX indicates the mailbox number to be registered.

Note • The passcode entered is displayed as “∗”. When you make an entry mistake, press the <C>

(Clear) button and enter again.

When not applying access restriction

1) Select [Off] and select [Save]. The [Mailbox XXX - Create/Delete] screen appears. XXX indicates the mailbox number to be registered.

Target Operation

Select an item to which you want to restrict access.

Always (All Operations)

A passcode entry is required for all operations.

Save (Write)

A passcode entry is required when the mailbox is selected.

Print/Delete (Read)

A passcode entry is required when a document in the mailbox is printed or deleted.

6 Configure the following items as

necessary. Select an item to configure and select [Change Settings]. When the setting is completed, select [Save].

Mailbox Name

Set the name used for a mailbox. Up to 20 characters can be used for the name.

Note • The buttons on the control panel can also be used for the entry.

Delete Document after Retrieval

Set whether to delete a document in a mailbox after the document is retrieved, printed, or transferred by a job flow.

114


Save

The document is kept.

Delete

The document is deleted.

Delete Expired Documents

When an [Document Expiry Date] is set in [Stored Document Settings] under [System Settings], expired documents are deleted at the specified time.

For information on the Document Expiry Date, refer to “Stored Document Settings” under "Chapter 11

System Settings" of the User Guide.

Link Job Flow Sheet to Mailbox

Set or change a link to a job flow, or select and run a job flow.

7 Confirm the entries made in the [Create/Delete] screen and select [Close].


9 Select [Exit]. 12 115


Configuration of Network Scanning (Job Template Scanning) Preparations

The following environment is required to use the job template scanning function on the machine.

Note • To use SMB forwarding, your computer must have one of the following operating systems

that supports folder sharing.

- Microsoft Windows NT 4.0

- Microsoft Windows 2000

- Microsoft Windows Server 2003 - Microsoft Windows XP


12 This section describes the configuration procedure to use the job template scanning function on the machine.

The following is the procedure to use the job template scanning.


Enable the SNMP port, Internet Services (HTTP) port, and SMB or FTP client port, and then set an IP address on the machine.

Configuring the SNMP port

Configure the transport protocol for the SNMP port using CentreWare Internet Services.


In order to use Network Scanning feature on the machine, enable the ports and set the IP address. The procedure for setting the machine is as follows.



Services" (P.63).







2 Enable the SNMP port.




4) Select [SNMP] and then select [Change Settings].



116

Configuration of Network Scanning (Job Template Scanning)


8) Enable [Port Status] in the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] in the [Internet Services - Port Status] screen as above.














used.



6) Select [Save].




cannot be used.





5 Select [Exit].





Configuring the SNMP Port






http://192.168.1.1/

117

12

http://192.168.1.1/




12


address.


4 Click [Start Port].

5 Select the [UDP] check box under [SNMP].


1) Click [Apply].





reflected.

Configuration on a Computer

For information on how to configure a computer, refer to the online help of CentreWare Internet Services.

118


Configuration of Scan to PC

Configuration of Scan to PC Preparations

Prepare the following to use the Scan to PC feature.

Using with FTP

When using with FTP transmission, one of the following FTP servers and an account to FTP servers (login name and password) are required.

Microsoft Windows Server 2003

FTP service of Microsoft Internet Information Server 6.0

Microsoft Windows NT Server 4.0, Microsoft Windows 2000 Server, Microsoft

Windows NT Workstation 4.0, Microsoft Windows 2000 Professional, or Microsoft

Windows XP

FTP service of Microsoft Internet Information Server 3.0 or later

Mac OS X

FTP service of Mac OS X 10.1.5/10.2.x/10.3.8/10.3.9/10.4.3

Novell NetWare

FTP service of NetWare 5.11 or 5.12

Refer to the manual provided with the software for how to configure the FTP service.

Using with SMB

When using with SMB transmission, a computer running on the following OS which includes a shared folder function is required.

Microsoft Windows 95


Microsoft Windows Me

Microsoft Windows NT 4.0


Microsoft Windows Server 2003

Microsoft Windows XP

Mac OS X 10.2.x/10.3.x/10.4.x


This section describes the configuration procedure to use Scan to PC on the machine.

The following is the procedure to use the Scan to PC feature.


Enable the FTP port and SMB port, and then set the machine's IP address.

Preparing a FTP folder or SMB folder

Create a folder for transmission destinations on the computer. 119

12



In order to use Scan to PC, enable a port (SMB or FTP client) and set the IP address. The procedure for setting the machine is as follows.



Services" (P.63).



2) Enter the user ID using the numeric keypad or a keyboard displayed by pressing

[Keyboard], and select [Confirm].




2 When using the SMB protocol, enable the SMB port.

12 1) Select [System Settings].



4) Select [SMB] and then select [Change Settings].



7) Select [Close] repeatedly until the [Port Settings] screen is displayed. 3

When using the FTP protocol, enable the FTP client port.

1) Select [FTP Client] and then select [Change Settings].








3) Select one from [DHCP], [BOOTP], [RARP], [DHCP/Autonet] and [Manual], and

then select [Save]. If you select anything other than [Manual], proceed to Step 5.


server. To set a DHCP server, use CentreWare Internet Services. For details, refer to "Using CentreWare Internet Services" (P.63).

4) Select [TCP/IP - IP Address] and then [Change Settings].




• When moving to the next value without entering all 3 digits, select [Next]. 120

Configuration of Scan to PC

6) Select [Save].




cannot be used.





6 Select [Exit].

7 After the machine is restarted, print out a settings list to confirm that either the SMB

port or FTP client port is enabled and the IP addresses are configured.



Configuration on the Computer 12 The following describes the configuration procedure for the computer.

Using with FTP

Create a folder for transmission destinations to the server which log in.

Using with SMB

Create a folder on the computer and configure it as shared folder. 121


Configuration of the Job Flow Installation Overview

This section describes the configuration procedure to use the job flow scanning on the machine.

The following is the procedure to use the job flow scanning.


Enable the SOAP, Internet Services (HTTP), and SNMP ports, and then set an IP

address on the machine.

Configuring the SNMP port



12 Create job flows used for scanned documents.


In order to use the job flow service, enable the SOAP, SNMP, and Internet Services (HTTP) ports, and then set an IP address. The procedure for setting the machine is as follows.



Services" (P.63).







2 Enable the SOAP port.




4) Select [SOAP] and then select [Change Settings].


6) Select [Enabled] and then select [Save].


3 Enable the SNMP port.

1) Select [SNMP] and then select [Change Settings].


3) Select [Enabled] then select [Save]. 122

Configuration of the Job Flow


5) Enable the Internet Services (HTTP) port as above.










4) Select [TCP/IP - IP Address] then [Change Settings].




used.



6) Select [Save].




cannot be used.





6 Select [Exit].

7 After the machine is restarted, print out a settings list to confirm that the SOAP, SNMP

port and the Internet Services (HTTP) port are enabled and the IP addresses are configured.



Configuring the SNMP Port






http://192.168.1.1/

123

12

http://192.168.1.1/




12


address.


4 Click [Start Port].

5 Select the [UDP] check box under [SNMP].


1) Click [Apply].





reflected.


Create job flows used for scanned documents.

For details on creating job flows, refer to the manual contained in the CD-ROM of the Driver CD Kit.

124


13 Using the iFax Service This chapter describes how to use the Internet fax (iFax) service on the machine.

iFax Overview ... ............................................................................................... .126

Preparations ... .......................................................................................... ...126

Installation Procedure ... ................................................................................... .127


iFax Overview When the fax feature is enabled and equipped with an optional Internet Fax Kit, the machine can transmit scanned data as an e-mail attachment using either corporate networks or the Internet, unlike conventional fax machines which utilize public phone lines. Also, the machine can receive e-mails transmitted from machines which support the iFax service.

Refer to "About Internet Fax" under "Chapter 4 Fax" in the User Guide for details of iFax.

Note • An optional package is necessary. For details, contact our Customer Support Center.

Preparations The following describes the necessary conditions to use iFax on the machine.

13

System Requirements for the Machine

Internet Fax Kit

The machine is connected to the network and communication through TCP/IP is available.

The environment is prepared for e-mail exchange.

126



This section describes the configuration procedure to use the iFax feature on the machine.

The following is the procedure to use the iFax feature.

Enabling the port and Setting TCP/IP

Enable the ports which are used for the iFax feature, and set an IP address of the

machine.

Configuring the e-mail environment

Configure the items for the iFax feature on the machine.

Note • Configuration can also be performed using CentreWare Internet Services.

Enabling the Port and Setting TCP/IP

First enable the ports for the e-mail feature, then set the IP address. The procedure for setting the machine is as follows.



Services" (P.63).



2) Enter the user ID using the numeric keypad or a keyboard displayed by pressing [Keyboard], and select [Confirm].

Note • The default user ID is "11111". When using the Authentication feature, a passcode is

required. The default passcode is "x-admin".


2 Enable the ports which are used for e-mail.




4) Select [Receive E-mail] and then select [Change Settings].




8) Enable [Send E-Mail] in the [Send E-Mail - Port Status] screen as above.


3 Set the IP address.

If the IP address is already set, this step is not necessary. Also, in an environment with DHCP or BOOTP, configure the way to obtain the address. Either the address cannot be obtained automatically or manual configuration is preferred, configure the IP address, subnet mask, and gateway address.


2) Select [TCP/IP - Get IP Address] and select [Change Settings].

127

13










used.



6) Select [Save].

7) Configure [TCP/IP - Subnet Mask] and [TCP/IP - Gateway Address] as above.

13



cannot be used.

• Specify the subnet mask by a combination of the numbers 0, 128, 192, 224, 248, 252, and

255. However, you cannot use 0 between non-zero values.



5 Select [Exit].





Configuring the E-mail Environment

The following describes the configuration procedure for the e-mail environment.



Services" (P.63).







2 Set an e-mail address, host name, and domain name.






6) Select [Save].


128


8) Select [Close].

If [SMTP] has been selected for [E-mail Receive Protocol]

Aliases cannot be configured. A user can decide an account name (the left side of the @ mark). An address (the right side of the@ mark) is a combination of a host name and a domain name.



Host name : myhost

Domain name : example.com

If [POP3] has been selected for [E-mail Receive Protocol]

Specify a POP user name to an account name (the left side of the @ mark), and a POP3 receiving mail server to an address (the right side of the @ mark). A user can decide an alias such as [email protected].




1) Select [Others]. 13 2) Select [E-mail Receive Protocol] and then select [Change Settings].


4) Select [Save].

5) Select [Close].

If [SMTP] has been selected for [E-mail Receive Protocol]





If [POP3] has been selected for [E-mail Receive Protocol]

1) Select [E-mail Send/Receive Settings].

2) Select [POP3 Server Settings] and set the following items for the POP3 server.

[POP3 Server Setup]







[POP3 Server Name]

Enter an server name if [By Server Name] has been selected for [POP3 Server

Setup]. 129





Set the interval for checking e-mail on the POP3 server.




Enter the same password twice in [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].



3) Select [Save].

4) Select [Close].

4

13

5 130

Configure the e-mail transmission


[SMTP Server Setup]








[SMTP Server Name]

Enter a server name if [By Server Name] has been selected for [SMTP Server Setup].







Note • If [POP before SMTP] has been selected, the POP3 settings must be set.




Set this item if [SMTP AUTH] has been selected for [E-mail Send Authentication]. Enter the same password twice in [New Password] and [Re-enter Password]. If you do not set the password, leave it blank and select [Save].

2) Select [Close].

Configure the Domain filter.



Domain filtering







2) Select [S/MIME Settings] and set the following items.

Device Certificate - S/MIME

Link a certificate to the machine. For information on creating a certificate, refer to "HTTP" (P.88).




Set whether to receive untrusted e-mail or not. 13 Receive Untrusted iFAX







Set whether to always attach a digital signature to e-mail or select a digital signature when sending e-mail.


Set whether to always attach a digital signature to e-mail or select a digital signature when sending iFAX.




8 Select [Exit].


configured.



131


Testing iFax

Send from the Machine to a Computer

Test the iFax transmission from the machine.

1 Select [Fax/Internet Fax] on the [All Services] screen to display the [Fax/Internet Fax]

screen.

2 Select [iFax/Fax] several times to display "iFax" on the screen.

3 Enter a destination address.

4 Press the <Start> button to transmit.

5 Check if the computer can receive e-mail.

If the computer could not receive e-mail, refer to "Problem Solving" (P.149).

13 132

14 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine.

Server Fax Overview ... .................................................................................. ..134

Preparations ... ............................................................................................... ...134

Installation Procedure ... ................................................................................... .135


Server Fax Overview If your machine supports the scan feature, installing the Server Fax Kit (optional) allows you to use the fax feature of a Server Fax server.

With this Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.

Important • While the Fax Server feature is enabled, the Fax feature is detected as "not installed" even if

a Fax Kit is installed on the machine. During that time, therefore, fax transmission and

reception are disabled and printed reports show that the machine does not support the Fax

feature.

Note • The Server Fax service cannot be used together with the Fax service or the Internet Fax

service.

Preparations

The following describes the necessary conditions to use Server Fax on the machine.

System Requirements for the Machine

14 134

Scanner Kit needs to be installed on the machine.

Server Fax Kit needs to be installed on the machine.

The machine needs to be connected to a network and needs to support TCP/IP communication.

A Server Fax server needs to be installed on the network.



This section describes the configuration procedure to use the Server Fax feature on the machine.

The following is the procedure to use the Server Fax feature.

Fax Settings

If your machine supports both the Fax and Server Fax features, enable the Server

Fax feature.

Enabling the port and setting TCP/IP

Enable the port which are to be used for the Server Fax feature, and set an IP address of the machine.

Setting the protocol

For the SMB and FTP protocols, refer to "Configuration of Scan to PC" (P.119)

For the SMTP protocol, refer to "Configuration of E-mail" (P.105)

Setting the Server Fax feature

Enable the Server Fax service and set the repository.

Fax Settings 14 If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically. If your machine supports both the Fax and Server Fax features, manually switch to the Server Fax feature.

The following procedure explains how to switch to the Server Fax feature on CentreWare Internet Services.


Services" (P.63).

Note • You can switch to the Server Fax feature also on the machine’s Control Panel.





http://192.168.1.1/




address.



5 Click [+] on the left of [Fax] to display the items in the folder.

6 Click [Fax Settings].

7 On the [Fax Settings] screen, select [Scan to Fax Server] under [Fax Service].

135

http://192.168.1.1/




1) Click [Apply].



Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Using CentreWare Internet

Services" (P.63).

14 136





http://192.168.1.1/




address.



5 Click [+] on the left of [Fax] to display the items in the folder.

6 On the tree in the left frame, click [General].

7 On the [General] screen, set [Scan File Transfer Report] under [Fax].

8 Set [Optional Information] under [Job Log].

9 Click [Apply] to reflect the settings.

10 On the tree in the left frame, click [Fax Repository Setup].

11 On the [Fax Repository Setup] screen, set the items under [Fax Destination].

12 Select a protocol.

Note • When [FTP] or [SMB] is selected, faxes will be sent to the destination specified under [File

Destination]. When [SMTP] is selected, faxes will be sent to the destination specified in the

E-mail settings.

For details on this setting, refer to the CentreWare Internet Services help.

When [FTP] or [SMB] is selected

Set the repository server that is to be used for the Server Fax feature.

IP Address/Host Name and Port (If the port number is blank, FTP:21 or SMB:131 will

be used.)

Share (SMB only)

Document Pass

Login Name

http://192.168.1.1/



Password

Retype Password

When SMTP is selected

The SMTP server settings are the same as the E-mail settings.

For details on the SMTP server settings, refer to "Configuration of E-mail" (P.105)

The following settings are additionally required for the SMTP server.

Domain Name

E-mail Address Display Format

13 Click [Apply] to reflect the settings.



14 137

15 Security This chapter describes the configuration to utilize the security services on the machine.

Security Service Overview ... ........................................................................ ...140

Configuration of HTTP Communication Encryption ... .................................. .141

Configuration of E-mail Encryption/Digital Signature ... ............................... ..144

Configuration of Scan File Signature (PDF/DocuWorks Signature) ... .... ...147

15 Security

Security Service Overview

Communication Security Service

The communication data between the machine and computers on a network can be encrypted.

For information on how to encrypt data, refer to the CentreWare Internet Services online help.

Encryption of the HTTP Communication from a Client to the Machine (SSL/TLS Server)

The SOAP port, Internet Services (HTTP) port, IPP port, and WebDAV port use the HTTP server of the machine.

The SSL/TLS protocol is used to encrypt the HTTP communication form a client to the machine.

**Registered certificates or certificates created by CentreWare Internet Service(valid for 1 year) can be used as SSL/TLS certificates used on the SSL/TLS server.

Note • When using certificates that have already been created, import them with CentreWare

Internet Services.

• By enciphering HTTP communication, communication data can be enciphered at the time of

printing using IPP (SSL encrypted communication).

Encryption of the HTTP Communication from the Machine to a Remote Server (SSL/TLS Client)

The SSL/TLS protocol is used to encrypt the HTTP communication with a remote server.

No certificate is required in general. However, if a remote server is set to require a SSL

15 client certificate, a SSL/TLS certificate must be registered from CentreWare Internet Services to the machine.

**When verification of server certificates is enabled to verify a remote server, the root certificate of the remote server must be registered from CentreWare Internet Services to the machine to verify the SSL/TLS certificate of the remote server.


Internet Services.

E-mail Encryption/Digital Signature

S/MIME is used for E-mail Encryption/Digital Signature. To user S/MIME on the machine, S/MIME certificates are used.

**Registered certificates can be used as S/MIME certificates.


Internet Services.

Scan File Security Services

Encryption/Digital Signature of PDF/DocuWorks Documents

PDF and DocuWorks documents can be encrypted. Digital signatures are also available for PDF and DocuWorks documents.

No certificate of the machine is required to encrypt PDF and DocuWorks documents. However, When adding digital signatures to PDF or DocuWorks documents, scan file certificates of the machine are used.

**Registered certificates can be used as scan file certificates.

When using certificates that have already been created, import them with CentreWare Internet Services.

140

Configuration of HTTP Communication Encryption

Configuration of HTTP Communication Encryption Installation Overview

The following is the procedure for HTTP Communication Encryption.


Configure a certificate to the machine. No certificate is imported on the machine in the default settings. Import certificates for a SSL server as needed.

The following is the methods to set a certificate.

- Configuring certificates by CentreWare Internet Services

Two methods are available depending on types of certificates.

- Create a self-certificate on the machine, and enable HTTPS.

- Enable HTTPS, and import a created certificate on the machine.


Use addresses beginning with "https".


Two methods are available to configure certificates by CentreWare Internet Services: creating a self-certificate (for SSL server), and importing a created certificate on the machine.

This section describes how to create a self-certificate (for SSL server).

Important • When performing SSL communication using a self-certificate created on the

machine, or a certificate with which the character code is indicated by UTF-8, the

following phenomena occur.

• If Internet Explorer is used with Windows 98E or earlier, the issuer/issuing place of the

certificate will not be displayed correctly.

• SSL connection will not be made if Internet Explorer is used with Mac OS X 10.2 or later.

This is because the operating system cannot recognize the character code (UTF-8) of the

certificate. Use Netscape 7 in the above-mentioned OS environments.

For information on how to import created certificates, refer to the CentreWare Internet Services online

help.

Important • When importing a certificate, if the same certificate has been already registered in [Local

Device] or [Others], the certificate cannot be imported. Delete the registered certificate

before importing.


Services" (P.63).

141

15

15 Security


2 Enter the machine’s IP address or the Internet address to the address box on the web



http://192.168.1.1/




address.


4 Click [+] on the left of [PKI Settings] to display the items in the folder.

5 Click [SSL/TLS Settings].

6 Generate a certificate.

1) Click the [Generate Self-Signed Certificate] button.

2) Set [Public Key Size] as necessary.

3) Set [Issuer] as necessary.

4) Click the [Generate Certificate] button. When a screen to enter the user name and

passcode appears, enter the System Administrator user ID and passcode into

[User Name] and [Password], and then click [OK].


7 Refresh the web browser.

15 8 Click [+] on the left of [PKI Settings] to display the items in the folder.


10 Select the [Enable] check box for [HTTP - SSL/TLS Communication].

11 Set [SSL/TLS Port Number].



1) Click [Apply].



reflected.


The following describes the configuration for a computer.

When encrypting communication between a web browser and the machine, enter an address beginning with "https" instead of "http" into the address box in the web browser.


https://192.168.1.1/


https://myhost.example.com

142

http://192.168.1.1/


https://192.168.1.1/


Configuration of HTTP Communication Encryption

When encrypting the IPP communication (Internet printing), enter an address beginning with "https" instead of "http" as the URL of a printer that is selected from [Add Printer] in order to add a printer.

For detail information on the settings, refer to the manual in the CD-ROM of the Driver CD Kit.

No settings are needed to use the SOAP port and WebDAV port.

15 143

15 Security

Configuration of E-mail Encryption/Digital Signature Installation Overview

The following is the procedure for E-mail Encryption/Digital Signature.


Configure a certificate to the machine. No certificate is imported on the machine in the default settings.


Prepare a certificate that is suitable for E-mail Encryption/Digital Signature.


To configure certificates by CentreWare Internet Services, first encrypt HTTP communication, import a created certificate to the machine, and then enable S/MIME.

For information on the settings for encrypting HTTP communication, refer to "Configuration of HTTP

Communication Encryption" (P.141)


Services" (P.63).


2 Enter the machine's IP address or the Internet address beginning with "https" to the

address box on the browser, and press the <Enter> key.

15 Example of the IP address entry

https://192.168.1.1/



Note • When specifying a port number, add ":" and the port number to the end of the Internet

address.


4 Confirm that [Machine’s E-mail Address] of [Description] is filled.


6 Click [Certificate Management].

7 Import a certificate.



before importing.


2) Enter [Re-enter Password].

3) Enter a file name you want to import. Or select a file to be imported from a dialog box displayed by clicking the [Browse] button and then click [Save].

4) Click the [Import] button. When a screen to enter the user name and passcode

appears, enter the System Administrator user ID and passcode into [User Name] and [Password], and then click [OK].


144

https://192.168.1.1/


Configuration of E-mail Encryption/Digital Signature



10 Configure the certificate.

1) Click [Certificate Management].

2) Select [Local Device] for [Category], [S/MIME] for [Certificate Purpose], and then click the [Display the List] button.

3) Select the owner of the certificate to be set.

4) Click the [Certificate Details] button.

5) Click the [Use this Certificate] button.


reflected.




14 Select the [Enable] check box for [S/MIME Communication].


1) Click [Apply].



16 Configure the settings for S/MIME. 15

1) Refresh the web browser.

2) Click [+] on the left of [PKI Settings] to display the items in the folder.

3) Click [S/MIME Settings] and set the following items.




Select the e-mail content encryption method from [3DES], [RC2-40], [RC2-64], or [RC2-128] when sending an e-mail from the machine.


Select whether to automatically store the certificate when receiving e-mail with a S/MIME certificate sent from an address registered in the address book.

Receive untrusted e-mail

Set whether or not to receive untrusted e-mail with no certificate attached.


Set whether to always attach a digital signature to e-mail or to select a digital signature when sending e-mail from this machine.



145

15 Security


Set whether to always attach a digital signature to iFAX, or select a digital signature when sending iFAX from this machine.

4) Click [Apply] button.



Sending scanned data by S/MIME encrypted e-mail from the machine to a computer

It is necessary to register a personal certificate of a sender’s e-mail address on the machine.

When registering a personal certificate on the machine, a root certificate should be included in the personal certificate.

For information on how to import a certificate, refer to the CentreWare Internet Services online help.

Sending e-mail with S/MIME digital signature from the machine to a computer

No settings are required on a recipient computer.

Sending S/MIME encrypted e-mail by e-mail printing from a computer to the machine

It is necessary to register a S/MIME certificate of the machine on the computer.

There are two methods to set a S/MIME certificate of the machine to the computer:

15 146

Sending e-mail with S/MIME digital signature from the machine to the computer

To send e-mail with a S/MIME digital signature from the machine, configure to attach digital signature when sending e-mail in the [Digital Signature - Outgoing E-mail] settings.

Exporting a S/MIME certificate to the computer using CentreWare Internet Services and registering the exported S/MIME certificate in a certificate store of an e-mail application

For information on how to export a certificate, refer to the CentreWare Internet Services online help. For

information on how to register a certificate in an e-mail application, refer to manuals provided with the

application.

Sending e-mail with S/MIME digital signature from a computer to the machine

It is necessary to register a personal certificate of a sender's e-mail address, an intermediate certificate authority certificate of the personal certificate, and a root certificate to the machine.


Supported e-mail applications

E-mail applications that can send and receive e-mail to and from the machine are as follows:

Outlook 2000/2002/2003

Outlook Express 6

Netscape 7.x

Configuration of Scan File Signature (PDF/DocuWorks Signature)

Configuration of Scan File Signature

(PDF/DocuWorks Signature) Installation Overview

Use the following procedure to affix a signature (PDF signature/DocuWorks signature) to a scanned document to send as a PDF or DocuWorks document.


Register a certificate to the machine.

No certificate is imported on the machine in the default settings.


Prepare for verification of a PDF signature or DocuWorks signature.


To configure certificates by CentreWare Internet Services, first encrypt HTTP communication, import a created certificate to the machine, and then set it as scan file certificate. For information on the settings for encrypting HTTP communication, refer to "Configuration of HTTP

Communication Encryption" (P.141)


Services" (P.63).

1 Start a web browser. 15

2 Enter the machine's IP address or the Internet address beginning with "https" to the

address box on the browser, and press the <Enter> key.


https://192.168.1.1/



Note • When specifying a port number, add ":" and the port number to the end of the Internet

address.



5 Click [Certificate Management].

6 Import a certificate.



before importing.


2) Enter [Re-enter Password]

3) Enter a file name you want to import. Or select a file to be imported from a dialog box displayed by clicking the [Browse] button and then click [Save].

147

https://192.168.1.1/


15 Security

4) Click the [Import] button. When a screen to enter the user name and passcode appears, enter the System Administrator user ID and passcode into [User Name] and [Password], and then click [OK].




9 Configure the certificate.

1) Click [Certificate Management].

2) Select [Local Device] for [Category], [Scan File] for [Certificate Purpose], and then click the [Display the List] button.

3) Select the owner of the certificate to be set.

4) Click the [Display Certificate] button.

5) Click the [Select Certificate] button.


reflected.

10 Configure the settings for PDF Signature/DocuWorks Signature.

1) Refresh the web browser.

2) Click [+] on the left of [PKI Settings] to display the items in the folder.

3) Click [PDF/DocuWorks Security/Settings] and then set the following items.

PDF Signature

Select the setting for PDF Signature from [Do not add signature], [Always add visible

15 signature], [Always add invisible signature], or [Select during send].

DocuWorks Signature

Select the setting for DocuWorks Signature from [Do not add signature], [Always add signature], or [Select during send].

4) Click [Apply].



Sending a DocuWorks security certificate file from the machine to a computer

It is necessary to register a personal certificate of a person to whom the data is disclosed on the machine, and then register the certificate to the address book.

When registering a personal certificate on the machine, the root certificate should be included in the personal certificate.


Sending a PDF or DocuWorks signature file from the machine to a computer

Confirm if the root certificate of the certificate for the scan file signature of the machine is registered on the recipient’s computer.

148

16 Problem Solving This chapter describes how to troubleshoot network related problems, and

important notes and restrictions.

SMB ... .............................................................................................................. .150

NetWare............................................................................................................ .154

TCP/IP ... ......................................................................................................... ...158

EtherTalk ... ..................................................................................................... ..162

Bonjour ... ........................................................................................................ ..164

CentreWare Internet Services ... .................................................................. ...165

Scanner Features ... ........................................................................................ .166

E-Mail Features ... ............................................................................................ .168

Internet/Intranet Connection ... ...................................................................... ...169

16 Problem Solving

SMB

This section describes the troubleshooting, and notes and restrictions when using

SMB.

Troubleshooting

The possible causes, check points, and remedies for problems when using SMB are as

follows.

When you cannot communicate with the printer

16

Cause

The computer and the

machine are using different

protocols.

The machine belongs to

different networks (subnets).

The host name for the

machine is already in use.

Check point

While [Search for Other

Computers] ([Start] >

[Search] > [Other

Computers]) on the computer

is showing the printer,

[Network Computer] does not

show the printer.

While [Search for Other

Computers] ([Start] >

[Search] > [Other

Computers]) on the computer

is showing the printer,

[Network Computer] does not

show the printer.

Print out [System Settings

List] to confirm if “Repetitive

Host Name” is printed in the

SMB status information.

Remedy

Configure the machine and

each computer to use the

same SMB operational

protocol.

When the machine and the

computers are on different

networks, consult your

network administrator.

Use the CentreWare Internet

Services to change the host

name to a unique name, or

initialize the machine settings

to their default.

When you cannot communicate with the printer or other SMB machines

Cause Check point Remedy

If [Auto Master Mode] of SMB The machine or other SMB Confirm the setting of [Auto

is set to [On], the number of machines cannot be Master Mode] of SMB. If

machines whose information searched from the Network enabled, change the setting

can be stored is limited. That Computers icon. to [Off].

depends on the network

environment.

When you cannot print


The machine is processing a Confirm the machine is

request from a different processing a print job. (A

computer. write error dialog should be

(When [SMB (Spool)] is set to displayed to indicate that

[Off]) there is no room for the print

job.)

150

Wait till the machine finishes

processing the print job, or

change the machine setting

to [Spool] mode.

SMB


Number of connections to the Confirm if the machine is Wait for a while and retry

machine exceeded the processing simultaneous printing.

maximum connections processing requests (print

allowed. requests, status queries, etc.)

from multiple computers. (A

write error dialog should be

displayed to indicate that no

more remote computers can

be connected.)

When you cannot delete documents from the [Printer] window

Cause

You are trying to delete all

print data displayed in the

[Printer] window. (Only the

system administrator is

allowed to delete all data.)

The print data has a different

owner.

Service Pack 4.0 or later is

not installed.

(For Windows NT 4.0.)

Others

Check point

Confirm whether you are

trying to delete the print data

from the [Printer] menu.

([Clear Print Jobs] menu.)

Confirm if the name

displayed as the owner for

the selected print data and

the user's login name to

Windows are the same.

Confirm the Service Pack

version which is displayed

when Windows NT 4.0 is

starting up.

Remedy

Select the print data to be

deleted, and delete from the

[Document] menu in the

[Printer] window. ([Cancel

Printing] menu.)

Login to Windows using the

owner's name and then

delete the print data.

Install Service Pack 4.0 or

later.

16 Symptom Remedy

The message "Unknown Change the setting of the SMB receiving buffer to [Hard Disk

document name" is displayed Spool] or [Memory Spool].

at the job name in the job

history instead of the correct job name.

Notes and Restrictions

The following are the notes and restrictions for using SMB.


IP addresses are managed throughout the system as a whole. The configuration

should be performed only after consulting with your network administrator.

Subnet Mask and Gateway addresses may be necessary depending on the network environment. Confirm with the network administrator and set up the necessary items.

When the port status is set to [Enable], it sometimes automatically switches to

[Disable] if the machine has insufficient memory. If this happens, either set an

unused port to [Disable], or adjust the assigned memory size.

151

16 Problem Solving

Adjust the receiving buffer [SMB (Spool)] size according to usage. When the receiving buffer [SMB (Spool)] size is smaller than the transmitted data, the machine may not be able to receive the data.




Switching Off the Power

Check the following points when switching off the machine.

When [SMB (Spool)] is set to [Memory].

All print data spooled within the machine memory, including the data which is being

printed is erased. The print data will not be found when the machine is powered on

again.

However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.

When [SMB (Spool)] is set to [Hard Disk].

All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back on.

When [SMB (Spool)] is set to [Off].

All print data spooled in the machine receiving buffer, including the data which is

being printed is erased. The print data will not be found when the machine is powered on again.

16 However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.

While Printing

When [SMB (Spool)] is set to either [Hard Disk] or [Memory].

If the transmitted print data size exceeded the available amount of either hard disk or memory, the print data will not be received.

Note • When the print data has exceeded the receivable size, some computers may immediately

re-transmit the print data. When this occurs, the computer appears to be halted. Deal with this problem by canceling the print data transmission from the computer.

When [SMB (Spool)] is set to [Off].

While the machine is receiving a print request from a computer, the machine cannot accept any print requests from other computers.

When a computer's IP address or a computer name is changed.

When a computer's IP address or a computer name is changed, queries and cancel

processes from the machine will not be performed correctly. Switch the machine off

and on when there is no print data in the receiving buffer.

Note • Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer can be operated from the control panel on the machine. For information on the operation,

refer to “Job Status" in Chapter 12 of the User Guide.

152

SMB

When the machine is off-line.

If a computer instructs a print job while the machine is off-line, the machine will not receive the data and a write error dialog will be displayed on the computer.

Deleting jobs.

For Windows NT 4.0, jobs can be deleted if Service Pack 4 or later is installed. A

write error will be displayed if the job is deleted while it is being received. In this case, [Retry] displayed on the error dialog is of no use.

Environment for Printing through SMB

When using Windows NT 4.0, Windows 2000, Windows XP or Windows Server 2003, if [Unicode Support] is enabled, no printing is available on the SMB environment.

When printing through the SMB port on Windows XP, the user name may not be

displayed correctly.

SMB Authentication

When an IP address or a host name is used to designate the authentication server for

SMB authentication, even if the domain name is not correct, if a correct user name and

passcode are entered, the authentication succeeds.

16 153

16 Problem Solving

NetWare

The possible causes, check points, and remedies for problems when using NetWare

are as follows.


16 154

Cause

Network equipment (hubs, etc.)

are not supporting automatic

frame type detection.

A problem occurred on the

network between the computer

and the machine.

Job sender (user or group name)

is not specified in [User] for the

print queue.

Job transmission to the print

queue is prohibited.

Job sender (user or group name)

is not specified in the user setting

for the print server.

The print queue where the user

has transmitted the print data, is

not assigned to the machine.

Check point

Check the network equipment to

see if the data link indicator of

the port where the machine is

connected is lit. Confirm if the

frame types used by the file

servers on the network are

standardized.

Use NWADMIN on the computer

to confirm if the machine object

can be browsed.*

Use NWADMIN from a computer

to confirm that the print queue

object [User] information lists the

job sender (user or group

name).*

Use PCONSOLE to confirm if

[User can register to the queue]

is set to [Yes] under [Current

Queue Status] of [Print Queue].

Use NWADMIN on the computer

to confirm if [Recognition] of the

print queue has the operator

class checked.*


to confirm that the print server's

[User] information lists the job

sender (user or group name).*


to check the print queue

[Assignment] to see if the

machine is in the printer list

serviced by the print queue.*

Remedy

Set the machine's frame type to

the same type as the connected

file server.

Replace the faulty network cable

installed between the computer

and the machine.

Re-transmit the print data to the

print queue whose [User]

information includes the job

sender (user or group name).


to register job sender (user or

group name) to [User] of [Print

Queue].*

Use PCONSOLE to set the item

to [Yes].

Use NWADMIN on a computer to

confirm if [Recognition] of the

print queue has each item of the

operator class checked.*


print queue whose [User] of

[Print Server Information]

includes the job sender (user or

group name).


to register job sender (user or

group name) to [User]

information of the print server.*


print queue which is assigned to

the machine.*


to add the print queue to the

machine.*

NetWare

Cause

Print data format and the print

environment settings on the

computer do not match.

The number of print queues set

for the machine exceeds the

maximum number of supported

queues on the machine.

The slave file server is not

configured. ([Bindery Service]

mode)

Printer types do not match.

The slave file server

configuration is mismatched.

([Bindery Service] mode)

The form number on the print

data and the form number set to

the printer do not match.

The level settings for the IPX

checksum do not match.

The level settings for the NCP

packet signature do not match.

The default device name is

incorrect.

Check point

-


to check the machine's

[Assignment] print queue list to

see if the desirable print queue

is assigned to the machine.*

Use PCONSOLE from a

computer to confirm if the slave

file server is registered to

[Service NetWare Server] on the

print server indicated by [Print

Server Information].*

Use PCONSOLE from a

computer to confirm if the printer

type is set to parallel, port is set

to LPT1 and location is set to

automatic mode (local) under

[Print Server Information] >

[Printer] > [Printer xxx

Environment Configuration].*

Use PCONSOLE from a

computer to confirm if the printer

type is set to [Defined

Elsewhere] under [Print Server

Information] > [Printer] > [Printer

xxx Environment Settings].*

Use NWADMIN on a computer

to select the machine and

confirm that the start number of

the form in the environment

setting matches the number in

the print data.*

Use the set command from the

console screen on the file server

and confirm whether the IPX

checksum is set to level 2.

Use the set command from the

console screen on the file server

and confirm whether the NCP

packet signature is set to level 3.

Print out either [System Settings

List] to confirm the last 6 digits (3

bytes) of the Ethernet address.

Remedy

If the computer is running on

Windows, set it not to output

<Ctrl>-D.


print queue which is assigned to

the machine.*

Use PCONSOLE from a

computer to register the slave

file server and propagate the

configuration parameters.

Use PCONSOLE from a

computer to set the printer type

to parallel, port to LPT1, location

to automatic mode (local) and

propagate the configuration

parameters.*

If not set to [Defined Elsewhere],

change to [Defined Elsewhere]

and propagate the configuration

parameter.*


to match the [Start Form]

number in the machine's

environment setting to the

number in the print data.*

Enter the following command

from the console screen on the

file server to set the IPX

checksum to either level 0 or

level 1.

set Enable IPX Checksum=x

(x = 0 or 1)

Enter the following command

from the console screen on the

file server to set the NCP packet

signature to either level 0, 1, or

2, and restart the file server. set

NCP Packet Signature Option=x

(x = 0, 1, or 2)

Set the device name using the

correct Ethernet address.

Set the device name different

from the default name.

155

16

16 Problem Solving

Cause

The directory tree name is not

configured.

The context is not set.

Connected to a different printer

object.

The NetWare port on the

machine is not set to “Enable”.

The file server is down.

There is another device on the

network with an identical device

name.

The NetWare port is not

functioning.

16

Check point

Print out [System Settings List]

to confirm if the tree name is

specified.


to confirm if the context is

specified.


to confirm if the correct object is

assigned using the layout

information of the print server.*


to confirm if the NetWare port is

enabled.

Search for the file server using

[Network Neighborhood].

Switch off the machine and use

NWADMIN from a computer to

confirm that the status of the

printer object is “Standby”.


to confirm if the network number

is left to “0000000” (NetWare

server is down) if using IPX/

SPX. If using TCP/IP, confirm if

the IP address is left to “0.0.0.0”

(static address unspecified, or

the DHCP server is down).

Remedy

Set the tree name.

Set the context.

Use Driver CD Kit CD-ROM from

a computer to correctly set the

file server name/tree name/

context/active mode.

Use the CentreWare Internet

Services from a computer to

correctly set the file server

name/tree name/context/active

mode.

Enable the NetWare port.

Start the file server.

Use the Driver CD Kit CD-ROM

from a computer to set a

different device name.

For the case of IPX/SPX, start

the NetWare server. For the

case of TCP/IP, either set a

static IP address or start the

DHCP server.

*:Refer to NetWare Online Documentation for configuration and operations.

When "Switch the machine off" is displayed

Cause Check point

A NetWare problem occurred.

-

When the print output is not as you expected

Cause Check point

The print language of the print Confirm the print language on

data and the print language the machine.

configured on the machine are

different.

156

Remedy

Restart the machine.

Switch on the machine after the

display completely disappears.

Remedy

Match the print language of the

print data and the print language

configured on the machine.

NetWare

When no notification is received

The possible causes, check points and remedies when no notification is received on

the computer which instructed a print job are as follows.

When the printing problems are not notified


The user is not listed on the print Use PCONSOLE on the Add the name of the job user or

server notification recipients. computer to check if the job user the name of the user’s group to

or user’s group has been [Notify]. registered under [Print Server

Information] > [Printer] > [Printer xxx Environment Settings] > [Notify].

When the completion of the job is not notified


The [Notify] option is not Confirm if the [Notify] option is Specify the [Notify] option when

specified when the computer specified when transmitting the transmitting the print data.

transmitted the print data. print data.

Netware command [CASTOFF] Issue the NetWare command

has been issued on the - [CASTON] on the computer.

computer.

16 157

16 Problem Solving

TCP/IP


TCP/IP.

Troubleshooting

The possible causes, check points, and remedies for problems when using TCP/IP

(LPD) are as follows.

When using Windows 95, Windows 98, or Windows Me

Cause

The machine is connected to

the different network from the

computer.

A connection cannot be

established due to a problem

on the network between the

computer and the machine.

16 The machine's power was

switched off after the

computer instructed a print

job. Or, the computer

instructed a print job while the

machine is switched off.

Multiple numbers of

computers are instructing

print jobs simultaneously to

the machine.

The computer's available disk

space is insufficient and

unable to spool the print file.

158

Status display / Check point / Remedy

Status Unable to print (Network Error)

display

Check Confirm with your network system administrator

point if a router or a gateway is present between the

networks where the computer and the machine

are connected.

Remedy Connect the machine to the network where the

computer is connected.


display

Check None.

point

Remedy Request your network system administrator to

investigate the problem.


display

Check Check if the machine is on.

point

Remedy Switch on the machine.


display

Check None

point

Remedy None (The print job will automatically be

recommenced.)

Status Unable to print (Spool Error)

display

Check Open [My Computer] and right click the disk

point where the system is installed (e.g. C drive).

Select [Properties] from the menu and confirm

the available storage.

Remedy Delete unnecessary files to increase available

disk storage. Then select [Pause Printing] from

the [Document] menu in the [Printer] window to

cancel the pause (the print job will restart).

TCP/IP

When using Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003


Cause

The IP address is incorrect.

The volume of the print data

of an instruction from a

computer exceeded the

maximum receivable volume

when the LPD spool is set to

memory spool.

An unrecoverable error

occurred during the printing

process.

The machine is not set to the

transport protocol which

matches the protocol on the

computer.

The data format the machine

is trying to process does not

match the data format of the

print data transmitted from a

computer.

Check point

Request your network

administrator to check the

machine's IP address.

Confirm the memory amount

for the LPD spool and

compare against the volume

of the print data transmitted

by an instruction.

Confirm if any error

messages are displayed on

the control panel.

Confirm the transport

protocol selected on the

machine.

-

Remedy

Set a correct IP address on

the machine.

If the print data is one file and

still exceeds the memory

amount, divide the file to

make one instruction smaller

than the memory.

If the print data is multiple

files and exceeds the

memory amount, decrease

the number of files to print at

once.


Switch on the machine after

the display completely

disappears.

Select the transport protocol

which matches the

computer's protocol.

Set not to output <Ctrl>-D.

16 When the print output is not as you expected


Selected print language on Confirm the selected print Select the print language on

the machine does not match language on the machine and the machine to match the

the print language of the print the print language of the print

data. data.

The computer is not using the Confirm if the print driver on

print driver supplied with the the computer is the one

machine (using another supplied with the machine.

company's print driver).

print data.

Select the print driver

supplied with the machine on

the computer. If it does not

appear on the selection list,

install the print driver

supplied with the machine

and then select it. The

operation is not guaranteed if

another print driver is used.

159

16 Problem Solving

When using MacOS X 10.2


Cause Check point

The LPD port is not Confirm if the LPD port is

functioning. enabled.


Remedy

Enable the LPD port when

printing with a printer

detected by Bonjour.

The following are the notes and restrictions for using TCP/IP (LPD).




Subnet Mask and Gateway addresses may be necessary depending on the network

environment. Confirm with the network administrator and set up the necessary items.

When the port status is set to [Enable], it sometimes automatically switches to [Disable] if the machine has insufficient memory. If this happens, either set an unused port to [Disable], or adjust the assigned memory size.

Adjust the receiving buffer [lpd (Spool)] size according to usage. When the receiving

buffer [lpd (Spool)] size is smaller than the transmitted data, the machine may not be

able to receive the data.



16 should be performed only after consulting with your network administrator.

When performing network settings (IP address, etc.) on a host under the NIS

(Network Information Service) management, consult with the NIS administrator.

Switching Off the Power

Check the following points when switching off the machine.

When [lpd (Spool)] is set to [Memory]

All print data spooled within the machine memory, including the data which is being

printed is erased. The print data will not be found when the machine is powered on

again.

However, if the power was switched off immediately after a computer instructed a print job, the job may remain on the computer. In this case, the stored data on the computer will be printed out in order before any later instructions when the machine is powered back on.

When [lpd (Spool)] is set to [Hard Disk]

All print data spooled in the machine hard disk, including the data which is being printed is preserved. In this case, the stored data on the machine hard disk will be printed out in order before any later instructions when the machine is powered back on.

160

TCP/IP

When [lpd (Spool)] is set to [Off]

All print data spooled in the machine receiving buffer, including the data which is being printed is erased. The print data will not be found when the machine is powered on again.

However, if the power was switched off immediately after a computer instructed a print

job, the job may remain on the computer. In this case, the stored data on the computer

will be printed out in order before any later instructions when the machine is powered

back on.

While Printing

When [lpd (Spool)] is set to either [Hard Disk] or [Memory]

If the transmitted print data size exceeded the available amount of either hard disk or

memory, the print data will not be received.

Note • When the print data has exceeded the receivable size, some computers may immediately

re-transmit the print data. When this occurs, the computer appears to be halted. Deal with this problem by canceling the print data transmission from the computer.

When [lpd (Spool)] is set to [Off]

While the machine is receiving a print request from a computer, the machine cannot accept any print requests from other computers.

When a computer's IP address or a name is changed

When a computer's IP address or a name is changed, queries and cancel processes

from the machine will not be performed correctly. Switch the machine off and on when

there is no print data in the receiving buffer.

Note • Canceling print jobs or forcing the machine to print the remaining jobs in the receiving buffer

can be operated from the control panel on the machine. For information on the operation,

refer to “Job Status” in Chapter 12 of the User Guide.

16 161

16 Problem Solving

EtherTalk


EtherTalk.

Troubleshooting

The possible causes, check points, and remedies for problems when using EtherTalk are as

follows.

Cause

Documents are printed by a

printer that is not selected.

The printer cannot be browsed

from clients.

16 Notes and Restrictions

Check point

If a printer that is assigned the

same printer name has already

existed on the network, one of

the printer names is

automatically changed during

boot-up. Therefore, depending

on the timing of powering on the

printer, the name of the printer

assigned may be different from

the printer name used before.

As a result, the printer name is

automatically changed, and

documents are printed by a

printer that is not selected.

If the printer is turned on before

it is connected to a network,

clients may not be able to

identify the printer name and

therefore cannot browse the

printer.

Remedy

A printer that is assigned the

same printer name may exist on

the network. Confirm the printer

name. If duplicated, change the

printer name.

Turn the printer on after

connecting to the network. If the

printer is activated while

disconnected from the network,

turn the machine off, connect it

to the network, and then turn the

printer on again.

The following are the notes and restrictions for using EtherTalk.

Printer Name

Printer names used to be identified by clients are set not to duplicate each other. When assigning a new printer name, If the same printer name has already existed on the network, the system automatically change the printer name on startup.

<Rules for changing printer name>

Printer names are changed according to the following rules:

Names of 31 characters or less

Add a number to the end of the printer name. If the same printer name with the number added has still existed on the network, increase the added number by 1.

162

EtherTalk

Names of 32 characters

Change the last character of the printer name to a number. If the same printer name with the last character changed has still existed on the network, increase the changed number by 1.

If the printer name has been changed, when browsing [Protocol Settings] on the

[Properties] tab of CentreWare Internet Services, the previous printer name set before the change is displayed. However, the changed printer name is registered on

the network, clients can browse the printer using the changed printer name. If the printer is turned off and then on while the printer name has been changed, the printer is activated with the changed printer name. If the same printer name has already

existed on the network, the printer name will be changed according to the rules described above on startup.

Assign a printer name not to duplicate to other printer names on the network.

Zone Name

Zone names can be set in [Protocol Settings] on the [Properties] tab of CentreWare Internet Services. However, if the zone name set does not exist on the network to which the printer is connected, the zone name is automatically set as default. To set a zone name, use the zone name that has already existed on the network.

16 163

16 Problem Solving

Bonjour

This section describes the notes and restrictions when using Bonjour.


The following are the notes and restrictions for using Bonjour.

Supported Environment for Bonjour

Bonjour is available on Printer Setup Tool (Print Center, Printer Setup Utility) of MacOS X 10.2 or later, or Macintosh computers that use Safari. The discovery feature of Bonjour is available only in the same subnet.

Printer Name

If a printer name or a host name that is already assigned is changed, documents may be printed by a printer that is not selected.

If a printer name or a host name is duplicated on the same network, one of the

duplicated names is automatically changed by adding a number to avoid confliction.

When changing a printer name or a host name, because of the limitation on the

number or type of characters used, a name differing from the designated name may

be assigned in some cases. We recommend not to change printer names or host

names.

16 164


CentreWare Internet Services Troubleshooting

The possible causes, check points, and remedies for problems when using CentreWare Internet Services.

Symptom

Cannot connect to

CentreWare Internet

Services

The “Please wait” message is

displayed throughout.

The [Refresh] button does

not work.

Selecting the menu on the left

frame does not update the

right frame contents.

The screen display is

distorted.

The latest information is not

displayed.

Characters are not correctly

displayed.

The [Apply] button does not

reflect the new settings.

Clicking the [Apply] button

causes the browser to display

“The server has returned

ineffective or unrecognizable

response” or “No data”

message.

Cannot enter Chinese

characters

Cannot delete jobs.

Remedy

Is the machine working properly?

Check if the machine is powered on.

Is Internet service (HTTP) port activated?

Print out [System Settings List] to confirm.

Is the Internet address correctly entered?

Confirm the Internet address again. If the problem persists,

enter an IP address to make a connection.

Is a proxy server being used?

Depending on the proxy server, connections may not be

possible. Set the browser to “Not using proxy server” or set

that particular address to “Not using a proxy server”.

Wait for a while as instructed.

If the status does not change, click the [Refresh] button. If

this does not have any effect, check if the machine is

working properly.

Are you using a specified browser?

Refer to "Network Setting Items (Port/Protocol) for

CentreWare Internet Services" (P.67) to confirm if your

browser is supported.

16 Change the window size for the browser.

Click the [Refresh] button.

Use Western European language command. Or, do not use

the single byte Kana characters.

Are all entered values correct?

If a value outside of the permitted range is entered, the

update will automatically be made within the range.

This may occur when an user operation on the control panel

is being performed or has just been completed.

When the automatic reset function is configured, any setting

by CentreWare Internet Services is not applied until setting

time passes. Wait for a while as instructed.

Has a correct password been supplied?

The entries for Password and Confirm Password do not

match. Enter the correct password.


No Chinese characters can be entered in fields displayed

with "∗".

Wait for a while and click the [Refresh] button.

165

16 Problem Solving

Scanner Features

This section describes the troubleshooting, and notes and restrictions when using the

scanner features.

Troubleshooting

The possible causes, check points, and remedies for problems when using the scanner

features.

When SMB transmission to Windows Server 2003 fails


If the time setting on the Although the user name and

machine does not agree with password are correctly

that of Windows, SMB entered, SMB transmission

transmission using the SMB fails.

signature is not available.

Others

Synchronize the time settings

of the machine and Windows.

Symptom

On Windows Server 2003 or

Windows XP, users who do

not set a password cannot

use SMB transmission.

16

On Windows 2000, Windows

Server 2003 or Windows XP,

SMB transmission using the

SMB direct host feature is not

available.

SMB transmission is not

available when a DFS access

path (\\Domain name\Shared

name) is designated.


Remedy

Follow the steps below to change the settings of network

access.

1. Start Windows, and select [Control Panel] >

[Administrative Tools] > [Local Security Policy].

2. Select [Security Settings] > [Local Policies] > [Security

Options].

3. Change [Account: Restrict empty password from local

account to console login only] to [Disabled].

The SMB direct host feature (SMB transmission that does

not require NetBIOS) is not supported. Change [NetBIOS

over TCP/IP] to [Enabled].

The DFS access path is not supported. Use the UNC path

(\\Host name\Shared name) instead.

The following are the notes and restrictions for using the scanner features.

Refer to the Readme contained in the CentreWare Utilities CD-ROM for the notes and restrictions on Network Scan Driver and Mailbox Viewer2.

Retrieving Documents from Mailbox

When [Delete/Save Documents] is set to [Save], the same document can be

accessed by multiple clients. 166

Scanner Features

When [Delete/Save Documents] is set to [Delete], only one client can access any given document. The document which is being imported by a client cannot be seen by other clients.

In both cases, documents can be added to a mailbox while it is accessed.

When documents are retrieved from CentreWare Internet Services, the documents will not be deleted regardless of the setting of [Delete Documents After Retrieval].

Using Network Scan Driver and Mailbox Viewer2 Simultaneously

You cannot use both the network scan driver and Mailbox Viewer2 on a single computer to make a connection to the machine.

A maximum of three computers using either the Network Scan Driver or Mailbox

Viewer2 may retrieve documents simultaneously from one machine.

Private Polling from Another Fax Machine

When another fax machine is instructing private polling, the machine cannot send a

scanned document.

Using TIFF Files

The TIFF files created by Mailbox Viewer2 are compressed into the MMR, MH, JBIG, or

JPEG format. When opening the TIFF files, use the appropriate application software which

supports the format.

Note • Mailbox Viewer2 cannot create a TIFF file compressed into JBIG format.

Restriction on Scanning Capacity

The maximum scanning capacity for one page is 297 x 432 mm. For standard sizes, A3 or 11 x 17 inches.

Number of Sheets for Scanning (for Mailbox)

A maximum of 999 pages can be scanned in at once for mailboxes. The number of 16 pages may differ depending on the document size and resolution.

Network Reference on SMB Environment

On Windows NT 4.0, Windows 2000, Windows XP, or Windows Server 2003, if more than 256 shared resources other than shared folders (such as shared printers) are configured, shared resources other than shared folders may be displayed in the shared folder list.

Workgroup names, server names, shared names and the like on the network may not be displayed alphabetically on the list.

167

16 Problem Solving

E-Mail Features Troubleshooting

This section describes causes and recommended remedies for errors that may occur while using the mail notice service, the E-mail Printing, iFax, and the E-mail feature.

Symptom

Cannot receive E-mail (E-

mail Printing, iFax)

Cannot transmit e-mail (mail

notice service, iFax, and E-

mail)

16 168

Remedy

Is the e-mail address for the machine configured?

Is [E-mail Receive] set to [Enabled]?

Are IP addresses for the SMTP server and POP3 server (if

POP3 is selected for the incoming mail protocol) configured

correctly?

Are the POP3 user name and password entered correctly?

Is [Domain Filter] imposed?

Confirm if your own domain is included in the permitted

domain using CentreWare Internet Services.

Are the SMTP server and/or POP server operating properly?

Check with your network administrator.

Is the E-mail address for the machine configured? Is [Mail

Notice Service] set to [Enable]? (For mail notice) Is [Send

E-mail] set to [Enabled]?

Is the IP address for the SMTP server configured correctly?

Are the notification items for transmission set correctly? (For

mail notice)

Confirm the settings on the property screen using

CentreWare Internet Services.

Is the destination address entered correctly?

Is the SMTP server operating properly?

Check with your network administrator.

Internet/Intranet Connection


This section describes the troubleshooting, and notes and restrictions when connecting to

the Internet or intranet.

Troubleshooting

The possible causes, check points, and remedies for problems when connecting to the

Internet or intranet.

When connection to the Internet/Intranet fails

Cause

The authentication feature

used on the remote server is

not supported by the

machine.

The remote linkage services

used does not support the

model or accessories of the

machine.

The IP address is incorrect.

The IP gateway address is

incorrect.

The subnet mask is incorrect.

The DNS server address is

incorrect.

The DNS server selected

cannot resolve the address.

The address that does not go

through a proxy server is

incorrect.

The desired server, or the

proxy server goes down.

Remedy

Only Basic Authentication is supported by the machine. The

machine does not support NTLM/digest. For security

purposes, use the authentication feature using SSL.

Purchase product/model/accessories supported by the

remote linkage services.

Confirm the IP address. If the IP address is not correct,

either set the static IP address or resolve the IP address

using DHCP or Autonet.

Set the correct IP gateway address when connecting to the

proxy server, or a Web server through the IP gateway.

Set the correct subnet mask corresponding to the

environment you use.

Confirm the DNS server address.

Select a DNS server that can resolve the address.

When connecting through the proxy server

Set the IP address of a DNS server that can resolve the

address of the proxy server.

When connecting not through the proxy server

Set the IP address of a DNS server that can resolve the

destination address.

Confirm if only addresses not through the proxy server are

set. Even if addresses not through the proxy server are set

with the FQDN format, if a server is directly accessed using

its IP address, the registered server is not excluded. Set an

address for the IP address that does not go through the

proxy server.

Even if the address that does not go through the proxy

server is directly designated, if a server is accessed using the

FQDN format, the registered server is not excluded. Set an

IP address with the FQDN format that does not go

through the proxy server.

Confirm if the desired server or the proxy server runs

properly.

169

16

16 Problem Solving

Cause

The network cable is not

connected, or broken.

Communication cannot be

established due to

overloading of the server

application.

An error occurs that is not

displayed on the control

panel.

Cannot access to the proxy

server, firewall, or a Web

server due to its access

control.

Remedy

Check if the network cable is properly connected. We

recommend spanning-tree configuration, with which network

disconnection rarely occurs.

Wait for a while and try to access again.

When an error occurs while a background processing is

running, no massage appears on the control panel. Display

the [Job Status] screen, or print the job history report to

confirm the result.

The following types of access control are used. Confirm the

configured access control.

Address (port) restriction

SSL restriction

User access restriction (including access right levels)

Content block

Scheme restriction (cannot use HTTP etc.)

Transfer data size restriction

Method restriction (cannot use POST etc.)

HTTP header restriction (only accepting a specified

browser etc.)

Time restriction (only available during a specific period of

time etc.)

When connection to a desired Web server fails

Cause

The settings to use the proxy

16 server is not configured.

The settings to use the proxy

server is configured even

though the environment does

not go through the proxy

server.

The proxy server address is

incorrect.

When the proxy server

requires authentication,

cannot connect to the server

because the user name or

password is incorrect.

170

Remedy

In the environment using the proxy server, the machine

should be configured to use the proxy server. Otherwise, you

cannot connect to a desired Web server. Make the settings to

use the proxy server.

In the environment that does not use the proxy server such

as connecting to an intranet, do not make the settings to use

the proxy server.

When the settings to use the proxy server are configured,

you cannot connect to a desired Web server unless the IP

address of the proxy server is correct. Set the correct IP

address of the proxy server.

Set the user name and password to the machine that are

allowed to connect to the proxy server.



The following are the notes and restrictions when connecting to the Internet or intranet.


Depending on the web server, server application, proxy server and firewall, connection to the Internet or intranet may not be able to be established.

To connect to the Internet or intranet using a third-party server application, proxy, or

firewall, the following requirements must be satisfied:

Supporting Windows2000, Windows XP, or Windows Server 2003

Being compliant with the following:

- RFC2616: Hypertext Transfer Protocol HTTP/1.1 (Standard connection/SSL connection/Proxy authentication)

- RFC2617: HTTP Authentication: Basic and Digest Access Authentication (only Basic authentication is supported, the other authentications are not supported)

- RFC2817: Upgrading to TLS Within HTTP/1.1

- RFC2818: HTTP Over TLS

Supporting the HTTP/HTTPS schemes

Supporting the GET/CONNECT/POST methods

16 171

Index

Index Numerics

100BASE-TX ... .................................................. ...46

10BASE-T ......................................................... ..46

10BASE-T / 100BASE-TX connector ... ............. ...17

A

Active Mode ...................................................... ..73

Add Port Number ... .......................................... ...79

address book ... .................................................. ...23

Adobe Communication Protocol ... ..35, 39, 69, 70

Adobe PostScript 3 Kit ... .................................... .60

<All Services> button ... .................................... ...29

ApeosWare EasyAdmin ... ................................. ..22

Auto Eject Time ... ......................... ...35, 39, 69, 70

Auto Master Mode ... ............................................ .72

Auto Print Delivery Confirmation Mail ... ............ ..85

B

B-Finisher .............................................................. ..16

Bi-Directional Communication ..................... ...35, 69

Bonjour ... ........................................................... ...90

C

<C (Clear)> button ... .......................................... .29

center output tray ... .......................................... ...14

CentreWare Internet Services ... .......... ...19, 22, 64

certificate .............................................................. .140

Check Passcode ... .......................................... ..113

<Clear All> button ... .......................................... ..29

Community Name ... .......................................... ..77

configuring E-mail environment ... ............. ..23, 106

configuring the SNMP port ... ................... ..117, 123

confirming print data (job) status ......................... ...23

confirming printer status ........................................ .23

Connection Time-Out ... ................... .79, 80, 84, 89

Consumables Status Notice ... ............................. .94

contrast dial........................................................... ..28

control panel ... ..................................... ...14, 22, 28

<Copy> button ... .................................................. .29

<Custom 2> button ... ......................................... ...29

<Custom 3> button ... ......................................... ...29

D

DADF ... ........................................................... ...14

Delete Document after Retrieval ... .......... ..113, 114

Delete Documents with Expiry Date ... ............. ..113

Delete Expired Documents ... ........................... .115

<Dial Pause> button ... ......................................... .29

Digital Signature ................................................. ..144

DNS ... .............................................................. .75, 79

document feeder glass ... ................................... ...15

document glass ... ............................................... ...15

Domain Filter .................................... ..101, 109, 130

Domain Filtering ... ............................................. .85

Domain Name ... .................................................. .84

domain name ... .................................................. ..98

drum cartridge ... ................................................ .15

duplex automatic document feeder ... ................ ..14

duplex module ... ................................................ .14

Dynamic DNS Update ........................................ .84

E

E-mail ... .............................. ...21, 81, 94, 104, 105

E-mail Address ... ............................................. .128

e-mail address ... ................................................... .98

E-mail Encryption ........................................... ...144

E-mail Printing ... ................................................ .94

e-mail sending/receiving restriction ... ................. ..85

enabling a port ..................................................... ...23

Encrypt Password ... ............................................ .72

encryption ... .........................................................140

Ethernet ... ............................................................ ..68

Ethernet II ... ......................................................... ..46

EtherTalk ... .......................................... ..19, 60, 71

Exit 2 Tray ... ...................................................... .14

F

File Server Name ................................................ ..73

finisher top cover button ... .................................... .16

finisher transport cover ... ................................... ...16

finisher tray ... ...................................................... ...16

front cover ... .................................................. .14, 16

FTP ... ..................................................................119

FTP client port ... ............................................. ..120

H

Host Name ... ...................................... ...72, 73, 128

host name ............................................................ .98

HTTP ... ...................................................... ...64, 88

HTTP port ... ......................................................... ..88

HTTPS ... ............................................................ .141

I

IEEE802.3 ... ...................................................... .46

iFax .......................................................... .21, 81, 94

Incoming iFAX Print Option ... ............................. ..85

Internet Fax Kit ... ............................................. .126

Internet Printing Protocol ... ................................ ...56

Internet service ... ................................................ .123

Internet Service (HTTP) port ... ......................... ...64

<Interrupt> button ................................................ ..29

Interrupt indicator ................................................. ..29

IP Mask ... ............................................................ ..75

IPP ... ........................................................... ...56, 79

IPP port ... ............................................................ ..56

173

J

Job Completion Notice ... ................................... ...94

Job Flow Scanning ... ......................................... .104

<Job in Memory> indicator ... ............................. ...28

<Job Status> button ... ......................................... .28

Job Template Scanning ... ...................... ...104, 116

L

LINE 1 ... ........................................................... ..17

LINE 2 ... ........................................................... ..17

LINE 4 ... ........................................................... ..17

Link Job Flow Sheet to Mailbox ... .......... ...113, 115

local printer ... .................................................. ...18

<Log In/Out> button ... ......................................... ..28

LPD ... .............................................................. ...76

LPD port ... ................................................. ...42, 48

LPD protocol ... ................................................... .42

M

machine components ... ...................................... ..14

<Machine Status> button ... ................................ ...28

Macintosh ... ........................................................ ..19

Mailbox Name ... ............................................... ...113

Max. Number of Pages for Split Send ... ............. .87

Maximum E-mail Size ... .................................... ..87

Maximum Number of Sessions ................... ..72, 89

Microsoft Networks ... ....................................... ...52

N

NetWare port ... .................................................. ...46

network environment ... ............................... ..18, 19

network printer ... ................................................ .18

Network Scanning ... ......................................... ..104

Number of Searches ... ......................................... .73

numeric keypad ... ............................................... ..29

O

One touch button panels ... ................................ ...29

One touch buttons ... ............................................ .29

<Online> indicator ................................................. .28

outline fonts .......................................................... ..30

Output Destination for Incoming E-mail ... ........... ..85

P

parallel ... ........................................................... .69

parallel interface .................................................... .34

parallel interface connector .................................. ..17

parallel port ... ................................................... ...34

Permitted IP Address ... ...................................... ...75

PJL ... ........................................................... ..35, 39

Poling Interval ... ................................................ ..73

POP3 ... ...................................... .88, 99, 107, 129

POP3 server ... .......................... ..87, 99, 107, 129

Port 9100 ... ..................................................... ...80

Port 9100 port ... ................................................ ..42

Port 9100 protocol ... ............................................ .42

Port Number ... ..................................................... .89

PostScript 3 Kit ... ............................................. ...19

<Power Saver> button ... .................................... .28

174

power switch ... ................................................... ...14

print ... ............................................................... ..18

Print Error Notification E-mail ... .......................... ..85

Print iFax Headers and Contents ... .................... ..85

Print Mail Headers and Contents ... ................... ..85

Print Mode ... .................................................. .35, 39

R

Receive E-Mail ... ............................................. .127

receiving E-mail ..................................................... .81

receiving protocol ... ........................... .99, 107, 129

registering a mailbox ... ................................ .23, 113

<RESET> button ... .......................................... ...17

Response to Read Receipts (MDN) ... ................. .85

<Review> button ... .......................................... ...28

S

S/MIME ... ......................................... ..101, 109, 131

Salutation ... ................................................... ...111

scan ... .................................................................. .20

Scan to Mailbox ... ..............................................104

Scan to PC ... ................................................... .104

Send Authentication ... ....................................... .86

Send E-Mail ... ....................................................127

Server Fax ... ...................................................... .133

setting an IP address .......................................... ..23

setting authentication ... ..................................... ..23

setting personal authentication information .......... .23

Side Tray ... ......................................................... ...14

SLP ... ..................................................................... ..74

SMB ... .................................................... ..52, 72, 119

SMB port ... ................................................ .52, 120

SMTP ... .................................... ...86, 99, 107, 129

SMTP Port Number ... ......................................... ..87

SMTP server 86, 87, 99, 100, 107, 108, 129, 130

SNMP ... .............................................................77

SNMP port ... ............................................ ..116, 122

SOAP port ... ................................................... ..122

<Speed Dial> button ... ...................................... ...29

stand ... .....................................................................16

staple cartridge ..................................................... ..16

<Start> button ... ................................................... .29

<Stop> button ... .................................................. .29

supported frame types ... ................................... ...46

supported interfaces ........................................... ...46

System Administrator ... .................................... ..77

T

TBCP Filter ... ............................ .72, 74, 76, 79, 80

TCP/IP ... ............................................................ ...74

TCP/IP protocol ... ................................................ ..42

TEL ... .................................................................. ..17

toner cartridge ... ................................................ .15

tools in the Driver CD Kit ... ................................ ...22

touch screen ... .................................................. ...28

Transport Protocol ............................................... ...74

Tray 1 ... ............................................................ ..14

Tray 2 ... ............................................................ ..14

Tray 3 ... ............................................................ ..14

Tray 4 ... ............................................................ ..14

Index

Tray 5 (bypass) ... ............................................... ...14

Tree Name ... ......................................................... .74

U

Unicode Support ... ................................................ .72

UNIX ... ................................................................. .19

USB ... ................................................................. ..70

USB 2.0 interface connector ... ............................. .17

USB interface ... .................................................. ...38

USB port ... ........................................................... .38

using the Ethernet interface ... ............................. ..27

using the parallel interface ... ................................ .26

using the USB interface ... ................................... ..26

W

web browser ... ..................................................... .64

WebDAV ... ......................................................... ..112

WebDAV port ... .................................................. ...89

Windows 2000 ... .................................................. .19

Windows 95 ... ..................................................... ..19

Windows 98 ... ..................................................... ..19

Windows Me ... ..................................................... .19

Windows NT 4.0 ... ............................................... .19

Windows Server 2003 ... ...................................... ..19

Windows XP ... ..................................................... .19

WINS ... .............................................................. ...75

Workgroup ... ........................................................ .72

Z

Zone Name ... ................................................... ...71

175

DocuCentre-II 3005/2055/2005 Network Administrator Guide

ME3730E2-1 (Edition 1)

Human Interface Design Development January 2007

Fuji Xerox Co., Ltd. Copyright© 2007 by Fuji Xerox Co., Ltd.

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