Does Size Matter? Enterprise System Performance in Small,Medium and Large Organizations

8/8/2019 Does Size Matter? Enterprise System Performance in Small,Medium and Large Organizations

1/14

9/28/20109/28/2010 11Does Size Matter? Enterprise System Performance in Small Medium andDoes Size Matter? Enterprise System Performance in Small Medium andLarge OrganizationsLarge Organizations

Does Size Matter?

Enterprise System Performance in Small,

Medium and Large Organizations

Kanak Sood 06503877Kanak Sood 06503877

Shivang Jain 09609156Shivang Jain 09609156


2/14

9/28/20109/28/2010

Does Size Matter? Enterprise System Performance in Small Medium and LargeDoes Size Matter? Enterprise System Performance in Small Medium and Large

OrganizationsOrganizations 22

A brief introductionA brief introduction

An ideology of planning and managing the resources of an entire

organization in an efficient, productive, and profitable manner.

The ERP market, currently estimated at $38 billion, is predicted to reach

$50 billion by 2012

Traditionally restricted to large organizations, prompting some researchers

and practitioners to claim that ES are only suitable for large corporations

ES vendors focusing on Small and Medium Enterprises (SMEs) withscaled-down ES.


3/14

9/28/20109/28/2010



Results of past studiesResults of past studies

Medium-sized organizations lack all three aspects: time, skills, and

resources compared to their larger counterparts.

lack of resources make small organizations more vulnerable to

environmental effects and misjudgments forcing them to allocate more time

to adjusting to, rather than devoting time on predicting and controlling.

Lack of resources hinder IT adoption and to negatively affect IS

implementation success and IT growth in Small and Medium Enterprises

(SME).

medium-size organizations are unable to balance ease-of-use with the

industry-specific requirements needed to effectively run the business


4/14

9/28/20109/28/2010



Organization classificationOrganization classification

Researchers using the number of employees as the sole classification in

placing organizations in the small, medium, large continuum.

medium is defined as enterprises with less than 250 employees

organizations with less than 50 employees are classified as small.

organizations with more than 250 employees are classified as large

employing the number of user licenses to usefully classify organizations


5/14


6/14

9/28/20109/28/2010



The survey instrumentThe survey instrument

System Quality Information Quality Individual Impact Organisational Impact

SQ1 Ease of use IQ1 vaila ility II1 Learning OI1 Organisational costs

SQ2 Ease of learning IQ2 Usa ility II2 wareness / ecall OI2 Staff requirements

SQ User requirements IQ Understanda ility II Decision effectiveness OI Cost reduction

SQ System features IQ elevance II Individual productivity OI Overall productivity

SQ System accuracy IQ Format OI Improved outcomes/outputs

SQ6 Flexi ility IQ6 Conciseness OI6 Increased capacity

SQ Sophistication OI e- usiness

SQ8 Integration OI8 Business Process Change

SQ9 Customisation

three additional criterion measures :-

Overall, the impact of SAP (Financials) on me has been positive.

Overall, the impact of SAP (Financials) on the agency has been positive.

Overall, SAP is satisfactory


7/14

9/28/20109/28/2010



luster Analysisluster Analysis

Using the criterion item on Organizational Impact a cluster analysis wasconducted

These 3 classes compared with the demographic details gathered

through the survey based on:

200 or less SAP user licenses

200- 999 SAP user licenses

1000 or more SAP user licenses


8/14

9/28/20109/28/2010



luster Analysisluster Analysis

The three classes and the three cluster variables were compared

Large (4), Medium (17), Small (6)

A B C D E

Cluster N% of

Total

Mean Values for

Criterion Items

# of User

Licenses

C1 C2 C3

1 Large 66 21.29

5.00 5.23 4.77 Greater than

1000

2

Medium 196 63.23

4.36 4.46 4.26 200 - 999

3 Small 4815.

48 4.6

74

.73 4

.48 Less than

199

Combined 310 100


9/14

9/28/20109/28/2010



Organ ational Impact

Large

Large

Large

Large

Large

Large

Large

Large

Medium

Medium

Medium

Medium

Medium

Medium

Medium

Medium

Small

Small

Small

Small

Small

Small

Small

Small

. . .

oi1

oi2

oi

oi

oi

oi

oi

oi8

Measures

Scale

Organizational mpactOrganizational mpact

Overall Productivity

Cost Reductions

StaffReductions

Organizational Costs


10/14

9/28/20109/28/2010



ndividual mpactndividual mpact

Ind v du Imp

Large

Large

Large

Large

Medium

Medium

Medium

Medium

Small

Small

Small

Small

2 8 2 8

ii1

ii2

ii

ii

u

Ind v du P odu v y

Aw n nd L n ng

D on Eff v n

Ind v du P odu v y


11/14


12/14

9/28/20109/28/2010



Inf r t n Qualit

Large

Large

Large

Large

Large

Large

Medium

Medium

Medium

Medium

Medium

Medium

Small

Small

Small

Small

Small

Small

2 8 2 8

i 1

i 2

i

i

i

i

asurs

Scale

nformation ualitynformation uality


13/14

9/28/20109/28/2010



ResultsResults

All organization types e hibit

strong correlation bet een the

success dimensions and

overall success

There is an inverserelationship bet een

organizational size and e tent

of correlation

Small Medium Large

System Quality 0.832 0.806 0.784

Information

Quality 0.795 0.696 0.686

Individual Impact 0.839 0.768 0.560

Organizational

Impact 0.823 0.806 0.636


14/14

9/28/20109/28/2010



Date post:	10-Apr-2018
Category:	Documents
Upload:	sandyjbs
View:	214 times
Download:	0 times

Does Size Matter? Enterprise System Performance in Small,Medium and Large Organizations

Documents