DOP Finacle Process Document Ver1.5
How this version is different from previous one? Memo pad process is included Loan against RD process is amended Tran ID to be verified in case of TD / MIS / SCSS HCASHPND added in NSC / KVP Closure
CIFChecking existence of duplicate CIF
CDEDUP Click on Go Give required parameters Click on Proceed System will show the list of CIFs as per the criteria specified.
Creation of CIF CCRC / CIFCR Function – Add Click on Go Title – Select from searcher First Name – Give surname Last Name – Give name Father name Tax status – Select from searcher based on tax status of the
customer Date of Birth – DD-MM-YYYY Pan Card No. – Give pan no. if tax status is selected as Pan Card Gender – Click on relevant Radio Button Income – Give Amount Income Type – Select from drop down menu Occupation Type – Select from drop down menu Doc Type - Select code as relevant from searcher Doc Code – Select code as relevant from searcher. (If UID then
UID Auth must – click on radio button Yes / No) Unique ID – Give ID no. If more documents then click on expand button Address details in lines 1, 2, 3 (When address is given in the
line 1, using tab move on next field, system will automatically populate Address Valid From and Country fields)
Address valid from – Give date from which customer is staying on the address
Type Pin Code and City and State fields are auto populated TDS Table Code – Select from searcher based on Tax Status of
the customer Primary Relationship Manager ID - CIFRM Click on Submit for verification. Note the CIF ID
Modification Before Verification CCRC / CIFCR Function – Reject (By Supervisor) Click on Submit User to amend details by choosing Menu Shortcut – CCRC /
CIFCR; Function – Modify Verification of CIF Creation CCRC / CIFCR Function – Verify
CIF ID Click on Go Click on Submit
Modification after verification or modification in existing CIF ID
CMRC / CIFMD Function – Modify Make the necessary amendment Click on Submit for verification Supervisor to verify – Menu CMRC / CIFMD ; Function – Verify
Death of a customer CMRC / CIFMD Function – M – Modify CIF ID Click on Go Customer Status – Click on Radio Button Deceased Date of Death – Give date of death of the customer Click on Submit to Verify
Page | 1
DOP Finacle Process Document Ver1.5
Supervisor to verify – Menu Shortcut – CMRC / CIFMD ; Function – Verify
Note: System will automatically suspend the CIFSuspension of CIF CMRC / CIFMD Function – S – Suspend
CIF ID Reason Code – Select from Searcher Click on Go Click on Submit to Verify Supervisor to verify – Menu Shortcut – CMRC / CIFMD ;
Function – Verify Similarly Un-suspend the CIF – Choose Function – U –
Unsuspend Merger of CIF HCCA Function – Modify
Account no. which is to be transferred Click on Go New CIF ID – Give new CIF ID under which the a/c is to be
transferred Change name if need be ( In case of death of primary a/c
holder or certificate transfer cases) Reason Code – Select from searcher Click on Submit for verification Supervisor to verify – Menu Shortcut – HCCA ; Function – Verify
CIF Search HCRV Give CIF ID Click on Go – System will fetch the name Click on Go System will show CIF details Click on Account tab Click on Go System will show list of all accounts attached to the CIF
Inquiry on Customer HCUDET CIF ID Click on Go
Viewing / Printing ReportsHow to print or view reports HPR Click on Go
Click on Go Select report by checking the box Click on Print in case report is to printing Click on Print Screen for viewing the document
SB A/cOpening a new SB A/c CASBAO/QDESA Function – Open
CIF Scheme Code – Select from searcher Click on Go Mode of Operation - Select from Searcher No. of Docs – Give the number of documents taken from the
customer and accordingly give the document details. Doc Code – Select from searcher Doc Date – Give the date on the document Click on Submit for Verification Note the A/c No.
Modification Before Verification CASBAOM/QDEMSABV Function – Modify A/c ID – Give the newly opened a/c no. Click on Go Make the necessary amendment Click on Submit for verification
Verification of SB a/c opening CASBAV/QDESAVF Function – Verify Temporary A/c ID – Give the newly opened a/c no. Click on Go Click on Submit
Page | 2
DOP Finacle Process Document Ver1.5
Modification after verification or modification in existing CIF ID
CASBAM/QDEMSA Function – Modify A/c ID Click on Go Make the necessary amendment Click on Submit for verification Supervisor to verify – Menu Shortcut – CASBAM/QDEMSA ;
Function – VerifyFunding of the Account CTM Function – Add
Function Type – Deposit Click on Go A/c Id Amount Click on Post Note the Tran ID Supervisor to Verify – Menu Shortcut – CTM ; Function V–
VerifyCXFER Function – Add
Click on Go Dr A/c ID Verify Signatures Cr A/c ID Amount Mode of Transaction – Cheque / Withdrawal Slip If cheque then update cheque date & cheque no. Check Mode of Operation Click on Post Note the Tran ID Supervisor to Verify – Menu Shortcut – CXFER ; Function V–
VerifyPrinting of Pass Book HPBP A/c ID
Print If continue print then choose Modify
Closing of Account HCAAC / CLOSE Function –Z A/c ID – SB A/c to be closed Balance – Check Transfer Box if Balance is there / Uncheck
Transfer Box if Balance is zero Transaction Type – If Balance Transfer Box is checked, Select
Cash or Transfer Transfer A/c ID – Another SB A/c or Post Master Cheque A/c if
Transfer selected in Transaction Type Click on Go Click on Closure Tab Note the Tran ID System will do the validation checks like unused cheque
leaves, Standing Instructions, Credit A/c etc. Act on these validations and then close the a/c
Select Reason Code from the searcher Click on Submit to Verify Supervisor to Verify – Menu Shortcut – HCAAC/CLOSE;
Function – V – Verify.Find out the new account for old account
CNAC SOL ID_A/c Type_Old A/c No. Click on Submit
Changing the status of the customer from Minor to Major
HCBM Report To – Type name or designation of the person to whom report is to be given
Change Status to Major – N Select Date Range Click on Submit HPR to view report
Page | 3
DOP Finacle Process Document Ver1.5
Customer Modification:o CIF Modification – Change Minor Flago A/c Modification – Mode of Operation, Document Details
A/c Balance Inquiry HACCBAL A/c ID Click on Go Click on Go
A/c Transaction Enquiry HACLI A/c ID Click on Go Click on Go
Account Details Enquiry HACCDET A/c ID Click on Go Click on Go
Inventory ManagementAdd Inventory – CSD to HO HIMC Function – Add
Click on Go From Location Class – ZZ From Location Code – EXT To Location Class – DL To Location Code – DL Click on Accept Select Inventory Class / Type – from searcher Inventory Alpha Start No. End No. Validate If another inventory is to be added then click on Add otherwise
Click on Submit Note Inventory Tran ID Function – Verify (Custodian to Verify) Inventory Tran ID – Give inventory tran ID to be verified Click on Authorize Details Tab Click Authorizer button against which is written Not Authorized Custodian to give password Repeat above step for another Authorizer if any Click on Submit
Add Inventory HO to SO HCCS HO to do this function Select New Context Sol ID from the searcher Click on Submit No verification required
HIMC HO to do this function Function – Add Click on Go From Location Class – ZZ From Location Code – EXT To Location Class – DL To Location Code – DL Click on Accept Select Inventory Class / Type – from searcher Inventory Alpha Start No. End No. Validate If another inventory is to be added then click on Add otherwise
Click on Submit Note Inventory Tran ID and send stationery to SO SO User / Custodian will verify upon receipt of stationery
from HO Menu Shortcut – HIMC
Page | 4
DOP Finacle Process Document Ver1.5
Function – Verify Inventory Tran ID - Give inventory tran ID to be verified Click on Authorize Details Tab Click Authorizer button against which is written Not Authorized Custodian to give password Repeat above step for another Authorizer if any Click on Submit
Add Inventory SO / HO to Employee
HIMC Function – Add Click on Go From Location Class – DL From Location Code – DL To Location Class – EM To Location Code – Employee ID Click on Accept Select Inventory Class / Type – select from searcher Inventory Alpha Start No. End No. Validate If another inventory is to be added then click on Add otherwise
Click on Submit Note Inventory Tran ID Function – Verify Inventory Tran ID - Give inventory tran ID to be verified Click on Authorize Details Tab Click Authorizer button against which is written Not Authorized Custodian to give password Repeat above step for another Authorizer if any Click on Submit
Split Inventory – Own Location HISAI Function – Split (Note – employee ID will be frozen) Select Inventory Class / Type – from searcher Click on Go Items Per Unit – No. of Leaves in a cheque book No. of Units – No. of Cheque Books Note the multiplication of above 2 should be equal to total
no. of leaves being split This entry is NOT required to be verified.
Split Inventory – Other Location HISIA Function – Split Employee ID Select Inventory Class / Type Click on Go Items Per Unit – No. of Leaves in a cheque book No. of Units – No. of Cheque Books Note the multiplication of above 2 should be equal to total
no. of leaves being split Click on Submit This entry is NOT required to be verified.
Merge Inventory – Own Location
HIMAI Function – Merge (Note – employee ID will be frozen) Select Inventory Class / Type Inventory Serial No. Click on Go See Cheque Details Click on Submit This entry is NOT required to be verified.
Merge Inventory – Other Location
HIMIA Function – Merge Select Inventory Class / Type Employee ID Inventory Serial No.
Page | 5
DOP Finacle Process Document Ver1.5
Click on Go See Cheque Details Click on Submit This entry is NOT required to be verified.
Cheque Book MaintenanceIssue Across the Counter Cheque Book
HICHB / HICHBA Function – Issue Ack. Obtained – Yes A/c ID Cheque Type - CHQ Click on Go Cheque With – Note: It is important to check the employee
code here Select Cheque Book (FIFO Method) by checking the box Note: More than one cheque-book can be issued to the
customer by checking more than one box. Click on Submit for Verification Supervisor to verify – Menu Shortcut – HICHB/HICHBA ;
Function – VerifyEnquiry of Cheque Book HCHBI Function – Inquiry
A/c ID Click on Go View Details by clicking in expand icon See the individual cheque status
Lien MaintenanceMarking Lien on A/c HALM Function – Add
A/c ID Click on Go New Lien Amount – Give the amount to be blocked From Effective Date – today’s date Lien Reason – Select from searcher Click on Submit to Verify Supervisor to verify – Menu Shortcut – HALM ; Function –
Verify Note to show the effect on a/c balance in HACLI and show the
lien amount in HACCBALRemoving Lien on A/c HALM Function – Modify
A/c ID Click on Go Amount - 0 Click on Submit to Verify Supervisor to verify – Menu Shortcut – HALM ; Function –
Verify Note to show the effect on a/c balance in HACLI and show the
lien amount in HACCBAL Freezing of A/cFreezing of A/c HAFSM Function – Freeze
A/c ID CIF ID (Note: you can freeze all a/cs under a CIF by giving only
the CIF ID and not giving the A/c ID) Freeze Code – Total / Debit / Credit Freeze Reason Code from the searcher Click on Go Check box the a/c for which freeze to be placed. Click on Submit for verification Supervisor to verify –Menu Shortcut – HAFSM ; Function –
VerifyUnfreezing of A/c HAFSM Function – Unfreeze
CIF ID / A/c ID
Page | 6
DOP Finacle Process Document Ver1.5
Select A/c from the cheque box Click on Submit for verification Supervisor to verify – Menu Shortcut – HAFSM ; Function –
Verify Stop Payment of ChequeMarking Stop Payment of Cheque
HSPP/CHSTOP Function – Stop Pay A/c ID Begin Chq. No. No. of Leaves (Note: You can mark a stop payment of more
than one cheque but all cheques should be in series) Click on Go Payee Name - Optional Cheque Amt - Optional (Note – Payee Name and Cheque Amt need not be given in
case of stop payment of cheque series) Reason Code – select from searcher Click on Submit for verification Note: Show the implication of posting a debit transaction
using the stopped chequeVerification of Stop Payment HSPPAU Supervisor to verify
Function – Verify A/c ID Click on Submit Note: Show the implication of posting a debit transaction
using the stopped chequeRevoking Stop Payment of Cheque
HSPP/CHSTOP Function – Revoke Stop Pay A/c ID Begin Chq. No. Click on Submit for verification
Verification of Stop Payment HSPPAU Supervisor to verify Function – Verify A/c ID Click on Submit
Stop Payment Letter Generation HPR Show the stop payment letter generated by the systemStop Payment Report HSPRG/CHSTPR Report To – Give the name or designation of the person to
whom report is to be given From Date To Date Status – Stop Pay or Revoke Stop Pay – select appropriately Click on Submit
Standing Instructions MaintenanceSI Maintenance HSSIM/HSIM Function – Add
Click on Go CIF ID SI Frequency – Monthly Date - Select from 1 – 31 Holiday – N Next Execution Date Click on Instruction Details Tab CCY – INR A/c ID Debit / Credit – Click on Debit radio Button Amt Type - Fixed Amt – SI Amount Click on Add A/c ID Debit / Credit – Click on Credit radio Button Amt Type - Fixed
Page | 7
DOP Finacle Process Document Ver1.5
Amt – SI Amount Click on Submit for Verification Note SI Serial No. Supervisor to verify – Menu Shortcut – HSSIM/HSIM ; Function
– Verify Vault TransactionCash Advance From Treasurer HTM Function Code – Add
Transaction Type / Subtype: C/CT Record – 1 screen will appear Dr A/c – PA Cash A/c Dr Amount – Amount of cash advance Click on Add Record – 2 screen will appear Cr A/c – Vault A/c Cr Amount (Or click on Contra Amount Button) Post to Verify – Note Tran ID Supervisor to Verify – Menu Shortcut – HTM ; Function Code –
VerifyCash Submit To Treasurer HTM Function Code – Add
Transaction Type / Subtype: C/CT Record – 1 screen will appear Dr A/c – Vault A/c Dr Amount – Amount of cash submitted Click on Add Record – 2 screen will appear Cr A/c – PA Cash A/c Cr Amount (Or click on Contra Amount Button) Post to Verify – Note Tran ID Supervisor to Verify – Menu Shortcut – HTM ; Function Code –
Verify Rectification of Wrong PostingRectification of Wrong Cash Deposit (eg. Amount ‘X’ is posted as Amount ‘Y’
CTM Wrong Entry: Amount Y would already have been posted in the customer
a/c. Menu Shortcut – CTM; Function – Add; Function Type – Deposit
Reversal Entry: Menu Shortcut – CTM Function – Add Function Type – Withdrawal A/c ID where wrong entry was posted Amount – Y Tran Particulars: Reversal of Wrong Cash Deposit Post Note the Tran ID Supervisor to Verify – Menu Shortcut – CTM ; Function V–
Verify Correct Entry: Menu Shortcut – CTM Function – Add Function Type – Deposit A/c ID Amount – X Post Note the Tran ID Supervisor to Verify – Menu Shortcut – CTM ; Function V–
Verify Office A/cParking of Unposted Amount CTM in case of cash / Function – Add
Page | 8
DOP Finacle Process Document Ver1.5
where Credit a/c no. is wrong CXFER in case of a/c transfer
Function Type – Deposit / Withdrawal Click on Go A/c No. – Sundry A/c (in CXFER give this as credit a/c ID) Amount Transaction Particulars – Give suitable narration so that the
entry can be identified at the time of reversal Option – G – Partitioning Details Partitioning A/c ID – Ref A/c ID of Teller / Cust. A/c ID Post – Note Tran ID Supervisor to Verify – Menu Shortcut – CTM / CXFER ; Function
– VerifyReversal of Funds HTM Function Code – Add
Transaction Type / Sub-Type – T/CI Click on Go Record 1 screen will appear Debit A/c ID – Sundry A/c ID Restore Values – A – Additional Part Tran Details – Click on Go Click Go on next screen List of records of the same amount will appear Select the right record by checking the box Click on Accept Restore Values – G – Partitioning Details – Click on Go Entity ID – Teller a/c id of person reversing the entry Click on Accept Click on Add Record 2 screen will appear Click Credit Radio Button Credit A/c ID - Correct A/c ID of the customer Amount – click on contra amount icon Post to Verify – Note Tran ID Supervisor to Verify – Menu Shortcut – HTM ; Function – Verify
Ledger A/c Inquiry HACLINQ A/c ID – Office A/c ID Click on Go Click on Go
Term Deposit (TD)Open TD CMISAOP/ MISAO Function – Open
CIF ID Product Grp – TD Scheme Code – select from searcher Click on Go Mode of Operation – select from searcher Dep Amt – Amount of TD Interest Credit A/c – Leave blank for Cash, SB A/c for SI to SB,
Post Master Cheque A/c for PMC Documents Received – Yes No. of Documents Received Doc Details – give all document details Nomination Details – give all nomination details if selected Yes Renewal Option – Principal Only Create Transaction - Yes In case of ECS Option:
o ECS – Yes o Flow Code – IOo Amt Type – P – PCNTo Pcnt – 100%o Other Party A/c ID – Beneficiary A/c No.o Other Party Name – Beneficiary Name o Other Bank Code – Pick from Searcher
Page | 9
DOP Finacle Process Document Ver1.5
o Other Branch Code – Pick from Searcher Click on Flow Details Tab Click on Submit to Verify Note the A/c ID & Tran ID
Modify TD a/c before verification
CMISAOPM/MISAMBV Function – Modify A/c ID Click on Go Amend details Click on Submit
Verify TD A/c Opening CMISAOPV/ MISAVF Function – Verify A/c ID Click on Go Click on Submit Through HTM verify the Tran ID
Modify existing TD A/c CMISAM /MISAMAV Function – Modify A/c ID Click on Go Amend details Click on Submit for Verification Supervisor To Verify – Menu Shortcut - CMISAM /MISAMAV;
Function – Verify Close TD A/c HCAACTD/TDACTCL Function – L – Trial Close
A/c ID Click on Go Click on Closure Details Tab Close Mode – Select Cash / Transfer Click on Closure Exceptions Tab Closure Reason - Select from the Searcher Click on Submit Generate Report through HPR and file with doc. Payment is to
be made as per the report. Function Z – Close A/c ID Click on Go Click on Closure Details Tab Close Mode – Select Cash / Transfer Click on Closure Exceptions Tab Closure Reason - Select from the Searcher Click on Submit for verification
Verify closure of TD A/c HCAACVTD/TDACTCLV Function – Verify A/c ID Click on Go Click on Closure Details Tab Click on Closure Exceptions Tab Click on Submit – Note Tran ID
Payment of Cash After Closure HCASHPND Function – Process Give Tran ID or TD A/c ID Click on Go Click on Serial No. Post This process does not require verification
Closure of TD upon Death of Customer
CMRC / CIFMD Function – M – Modify CIF ID Click on Go Customer Status – Deceased Date of Death – Give DOD of customer Click on Submit to Verify Supervisor to verify – Menu Shortcut – CMRC / CIFMD ;
Page | 10
DOP Finacle Process Document Ver1.5
Function – VerifyHCAACTD Function Z – Close
A/c ID Closure Value Date – Previous completed year of TD tenure Click on Go Click on Closure Details Tab Collect Penal Flag – No Close Mode – Only Postmaster Cheque or A/c Transfer Click on Closure Exception Tab Closure Reason – DTCLM Click on Submit for verification
HCAACVTD/TDACTCLV Function – Verify A/c ID Click on Go Click on Closure Details Tab Click on Closure Exception Tab Click on Submit - Note the Tran ID
MISInquiry on holding amount of an existing MIS A/c holder
CLIMIT CIF ID or A/c ID Click on Submit
Closure Upon Death of First of the Joint A/c Holder where amount is more than the prescribed MIS limit
CMRC Function – M – Modify CIF ID of First Holder Click on Go Customer Status – Click on Deceased Date of Death – Enter DOD of customer Click on Submit to Verify Supervisor to verify – Menu Shortcut – CMRC / CIFMD ;
Function – Verify HCAACTD Function Z – Close
A/c ID Closure Value Date – Date of Death Withdrawn Amount – Excess Amount from MIS Limit Click on Go Click on Closure Details Tab Collect Penal Flag – No Close Mode – Select Transfer Repayment A/c ID – SB A/c or Post Master Cheque A/c Click on Closure Exception Tab Closure Reason - DTCLM Click on Submit for verification – Note Tran ID
HCAACVTD/TDACTCLV Function – Verify A/c ID Click on Go Click on Closure Details Tab Click on Closure Exception Tab Click on Submit - Note the Tran ID
HCCA Function – Modify Account no. – MIS A/c ID Click on Go New CIF ID – Give new CIF ID of the survivor Change name – Yes Reason Code Click on Submit for verification Supervisor to verify – Menu Shortcut – HCCA ; Function – Verify
CMISAM Function – Modify A/c ID – MIS A/c ID Click on Go Mode of Operation – Self
Page | 11
DOP Finacle Process Document Ver1.5
Submit to Verify Supervisor to verify using CMISAM; Function – Verify
Enquiry of Unpaid TD / MIS / SCSS Interest lying in Sundry A/cs
HIOT Sold ID Click on OAP Button A/c ID – Interest Sundry A/c No. of TD / MIS / SCSS Give Start Amount & End Amount as Interest Amount Filter – Select Partially or Unresponded Ref No. – TD / MIS / SCSS A/c No. Click on Go Next Screen – Unpaid Interest amounts if any are reflected
Payment of TD / MIS / SCSS Interest by Cash from Sundry A/c
HTM Function Code – Add Transaction Type / Sub Type – C/NP Click on Go Debit A/c ID – Sundry A/c No. of TD / MIS / SCSS Interest Amount Ref No. – TD / MIS / SCSS A/c No. Restore Values – A – Additional Part Tran Details Click on Go Next Screen Ref No. – TD / MIS / SCSS A/c No. Click on Go Next Screen Click on Check Box against the entry Click on Accept Click on Post and Note the Tran ID. Supervisor to verify using Menu Shortcut – HTM; Function – V –
Verify Rest entire processes are same as in TD A/c. Menu Shortcuts are also same. SCSSEntire processes are same as in TD A/c. Only one amendment; Select Scheme Code at the time of Opening the SCSS A/c. Note menu shortcuts are different from TD A/c.Death Closure within Lock-in Period
HACXFRSC Function – T – Transfer Click on Go A/c ID Target Scheme Code – Give Exceptional Scheme Code for SCSS Select Target GL Subhead Code Click on Submit. Note Instruction No. Supervisor to verify using HACXFRSC; Function - Verify HPR – View Report
HINTTM Only Supervisor can close the a/c which is to be verified by Postmaster Function – M – Modify A/c ID – SCSS A/c ID Click on Go Interest Table Code – Delete present value and select SBRATE
from the searcher From Date – Date of death Click on Submit to verify Supervisor to Verify – Menu Shortcut – HINTTM; Function – V –
VerifyHCAACTD Function Z – Close
A/c ID Click on Go Closure Value Date – Will be automatically given by the system
as the date of death Withdrawn Amount – Excess Amount Click on Closure Details Tab Collect Penal Flag – No
Page | 12
DOP Finacle Process Document Ver1.5
Close Mode – Transfer Repayment A/c ID – SB A/c or Post Master Cheque Click on Closure Exception Tab Closure Reason - DTCLM Click on Submit for verification – Supervisor to Verify – Menu Shortcut – HCAACVTD; Function –
V – Verify; Note Tran ID In case of premature closure of SCSS – where Lien has been put for the extra interest
In Sanchay Post interest of first day is paid in advance In finacle there will be interest adjustment after migration. Customer will get one day interest less. So to avoid reduction
of interest in FINACLE in the immediate quarter HIARM interest adjustment entries are done.
During Pre-mature closure of SCSS account, system will pay 1 day interest in excess in finacle to collect user has to manually lift the lien and collect the 1 day interest given in HIARM menu and close the account. This is applicable only in case of premature closure of scss account and for migrated accounts only.
Office Acct ending with 0323 will be used to credit the same. There is no automatic adjustment as it is a Lien. The user needs to do a CXFER to collect the same.
Process in case of premature closure of an account for any date between migration date and the 1st quarter of interest application by Finacle:- a. Post office to refer to the file provided by SDC for interest adjustment for the account to be closed. (File will be shared as part of migration by Infosys to SDC) b. Invoke CTM (in case of cash)/ CXFER (in case of debit to SB account) to collect the amount of adjustment (noted down in point a) and credit office account specially created for this adjustment. c. Invoke HCAACTD to close the SCSS account
RD A/COpen RD A/c CRDOAAC/RDAOCM Function – Open
CIF ID Scheme Code – RDIPN Click on Go Mode of Operation - Select from Searcher Monthly Installment – Give RD Installment Amount Transaction Required – Yes No. of Installments Documents Recd - Yes No. of Documents Recd – Give no. of documents Doc Code – Select from Searcher Click on Flow ID Tab Click on Submit for verification. Note RD A/c ID and Tran ID
Modify RD A/c before verification
CRDOAACM/RDMAO Function – Modify A/c ID Click on Go Amend details Click on Submit
Verify RD A/c Opening CRDOAACV/RDAOVF Function – Verify A/c ID Click on Go Click on Submit
Modify existing RD A/c CRDACM / RDAMM Function – Modify A/c ID Click on Go
Page | 13
DOP Finacle Process Document Ver1.5
Amend details Click on Submit for Verification Supervisor To Verify – Menu Shortcut – CRDACM / RDAMM;
Function – Verify RD A/c Transaction Posting RDAMT/CRDP Function – Add
Transaction Type – Cash / Transfer – Customer Induced Click on Go RD A/c No. Amount (If you put more amount it will automatically pick the
no. of installments) Mode of Payment – Click on Cheque or Withdrawal Slip (If
cheque is selected then give cheque date and cheque no.) A/c ID – Give SB A/c no. Click on Submit for Posting by Verifier. Note Tran ID Verification Process: Menu Shortcut – CRDP Function – Post Tran ID Click on Go Click on Submit
Close RD A/c CRDCAAC/RDACLM Function – L – Trial Close A/c ID Click on Go Close Mode – Cash / Transfer Click on Check Box Close Close Reason – Select from the searcher Click on Accept Click on Submit View / Print Report using HPR Function – Z – Close A/c ID Click on Go Click on Check Box Close Close Reason – Select from searcher Click on Accept Click on Submit for Verification. Supervisor to Verify – Menu Shortcut - CRDCAAC/RDACLM;
Function – V – Verify. Note the Tran IDClosure within 3 years User should be careful while closing RD account. System will
only THROW EXCEPTION if the RD account is closed within the lock in period. Counter PA should not accept the EXCEPTION and should not proceed further. If the EXCEPTION is accepted, system will allow CLOSURE within LOCK in period.
Migrated account where default fee has not been collected in Sanchay post
Default fee is put as a lien on RD account. During closure the default fee will be deducted by the user
before paying the closure proceeds to the customer. The LIEN marked should be lifted (MODIFIED) using HALM
menu and proceed for closure using CRDCAAC menu PPF A/cOpen PPF A/c CPPFAO/PPFAO Function – Open
CIF ID Click on Go Mode of Operation - Select from Searcher A/c Documents Recd – Yes / No No. of Documents Recd (If Yes) Nomination Details If Any Document Details If Any Click on Submit for Verification. Note A/c ID
Page | 14
DOP Finacle Process Document Ver1.5
Modify PPF A/c before verification
PPFAMBV/CPPFAOM Function – Modify A/c ID Click on Go Amend details Click on Submit
Verify PPF A/c Opening CPPFAV Function – Verify A/c ID Click on Go Click on Submit
Transfer-in of a PPF a/c from Bank or a non-CBS PO to a CBS PO
CPPFAO/PPFAO Function – Open CIF ID Click on Go A/c Opening Date – change to the date when a/c was opened
originally as per the documents Mode of Operation - Select from Searcher A/c Documents Recd – Yes / No No. of Documents Recd (If Yes) PPF Maturity Date – Change appropriately (Financial year
closing date of the 16th FY) A/c Opening Mode – Click on Transfer button Old A/c No. Old Bank Branch Details Advice of Transfer No. Nomination Details If Any Document Details If Any Click on Submit for Verification. Note A/c ID
CPPFAV Function – Verify A/c ID Click on Go Click on Submit Make transactions file from the ledger sheet that came along
with the documents. Save file for uploading
CTUPLD A/c No. – PPF A/c No. File Name – Give File Name Click on Submit Visit HPR menu shortcut to see the upload status Supervisor to Verify using Menu Shortcut – CTUPLD; Function –
Verify Modify existing PPF A/c PPFAMAVF/CPPFAM Function – Modify
A/c ID Click on Go Amend details Click on Submit for Verification Supervisor To Verify – Menu Shortcut - PPFAMAVF/CPPFAM;
Function – Verify Funding of PPF A/c CPDTM Function – Add
Transaction Type / Sub-Type – Cash / Transfer Type – N – Normal Contribution Click on Go A/c No. Credit – PPF A/c ID A/c No. Debit – SB A/c or Sundry A/c if Transfer selected Amount Click on Submit for verification. Note Tran ID Supervisor to Verify – Menu Shortcut – CPDTM; Function – V –
Verify Withdrawal from PPF A/c CPWTM Function – Add
Page | 15
DOP Finacle Process Document Ver1.5
Tran Type / Sub-Type – Cash / Transfer Type – N – Normal Withdrawal Click on Go Cr A/c ID If Transfer selected Dr A/c ID – PPF A/c ID Amount Click on Submit for Verification. Note the Tran ID Supervisor to Verify – Menu Shortcut – CPWTM; Function – V –
VerifyTransfer in / Out of PPF A/c – CBS Office to CBS Office
HACXFSOL Source SOL ID – ID of PO where PPF A/c is existing Target SOL ID – ID of New PO where PPF a/c has to be
transferred A/c No – PPF A/c No. Trial Mode – No Click on Submit for verification. Note Instruction No. Supervisor to Verify. Menu Shortcut – HACXFSOL; Function – V
– VerifyZeroing of interest for the financial year in case of Transfer-out to Bank
HINTTM Function – M – Modify A/c ID – PPF A/c ID Click on Go Interest Table Code – Delete present value and select ZERO
from the searcher From Date – 01-04-YYYY Click on Submit to verify Supervisor to Verify – Menu Shortcut – HINTTM; Function – V –
VerifyClosure of PPF A/c HCAAC / CLOSE Function – Z – Close
A/c ID – PPF A/c ID Balance – Check Transfer Box if Balance is there / Uncheck
Transfer Box if Balance is zero Transaction Type – Select Cash or Transfer if Balance Transfer
Box is checked Transfer A/c ID – SB A/c or Post Master Cheque A/c if Transfer
selected in Transaction Type Click on Go Click on Closure Tab Note the Tran ID Select Reason Code from the searcher Click on Submit to Verify Supervisor to Verify – Menu Shortcut – HCAAC/CLOSE;
Function – V – Verify NSS A/cWithdrawal Transactions CTM / CXFER Follow process for CTM for Cash Withdrawal or CXFER for A/c
Transfer Show HACLI for TDS recovery in case of > INR 2500
withdrawal of NSS 87 SchemeClosure of NSS A/c HCACC Take TDS Before Closure (For NSS 87 Cases only)
Function – O – Collect A/c ID Click on Go Expand Icon against Closure Charges Amount Click on Accept Click on Submit to Verify Supervisor to Verify – Menu Shortcut – HCACC; Function – V –
Verify HAFSM Function – U – Unfreeze
A/c ID Click on Go
Page | 16
DOP Finacle Process Document Ver1.5
Select Entry by clicking on Check Box Click on Submit to verify Supervisor to verify – Menu Shortcut – HAFSM; Function V –
Verify HCAAC / CLOSE Function – Z – Close
A/c ID – NSS A/c to be closed Balance – Check Transfer Box if Balance is there / Uncheck
Transfer Box if Balance is zero Transaction Type – Select Cash or Transfer if Balance Transfer
Box is checked Transfer A/c ID – SB A/c or Post Master Cheque A/c if Transfer
selected in Transaction Type Click on Go Click on Closure Tab Note the Tran ID Select Reason Code from the searcher Click on Submit to Verify Supervisor to Verify – Menu Shortcut – HCAAC/CLOSE;
Function – V – Verify NSC A/cOpen NSC A/c CSCOAAC/NSCAO Function – O – Open
NSC Type – Select NSC8 or NSC9 CIF ID NC4a Receipt No. – Enter no. if certificates are not available in
the stock Click on Go Mode of Operation - Select from Searcher Total Deposit Amount Denomination Amount – Select denomination No. of Units Add new if more denominations to be given Transaction Type – Click on Cash / Transfer If Transfer is selected then enter Dr A/c ID and cheque details Click on Submit for verification. Note new Regn No.
Modify NSC A/c before verification
CSCOAACM/NSCAMBV Function – Modify Registration No. Click on Go Amend details Click on Submit for verification
Verify NSC A/c Opening CSCOAACV/NSCAOVF Function – Verify Registration No. Click on Go Click on Submit Note A/c Nos. & Tran IDs System will generate A/c No. for each Denomination
Modify existing NSC A/c CSCACM/NSCAM Function – Modify A/c ID Click on Go Amend details Click on Submit for Verification Supervisor To Verify – Menu Shortcut - CSCACM/NSCAM;
Function – V – Verify Print NSC Cert. HDRP Cif ID
From A/c ID To A/c ID Click on Go Click on Submit Complete the print commands
Closing NSC & KVP A/c CSCCAAC/NSCAC Function – L – Trial Close (For trial closure use HCAACTD)
Page | 17
DOP Finacle Process Document Ver1.5
Product Type – Select NSC or KVP CIF ID Registration No. Click on Go Select NSCs for closure one by one by checking the Close Box Repayment Mode – Select Cash or Transfer If Transfer is selected then give Repayment A/c ID as SB A/c or
Postmaster Cheque A/c Closure Reason - Select from the Searcher Click on Submit Generate Report through HPR and file with doc Function Z – Close Product Type – Select NSC or KVP CIF ID Registration No. Click on Go Select NSCs for closure one by one by checking the Close Box Close Mode – Select Cash or Transfer If Transfer is selected then give Repayment A/c ID as SB A/c or
Postmaster Cheque A/c Closure Reason - Select from the Searcher Click on Submit for verification – Supervisor to verify using Menu Shortcut – CSCCAAC/NSCAC;
Function – V – Verify Go to HPR menu and view closure report. Note Tran IDs If Cash Mode is selected then process through HCASHPND
NSC Premature Closure in case of death of the holder i.e. closure before the maturity date or KVP Premature Closure in case of death of the holder i.e. closure before 2 years and 6 months from KVP account open date
CSCAAC / NSCAC Modify CIF as deceased using CMRC Function Z – Close Product Type – Select NSC or KVP CIF ID Registration No. Close Value Date – Date of Death Click on Go Select NSCs for closure one by one by checking the Close Box Close Mode – Transfer Repayment A/c ID as SB A/c or Postmaster Cheque A/c Closure Reason - DTCLM Click on Submit for verification – Note Tran IDs Supervisor to verify using Menu Shortcut – CSCCAAC/NSCAC;
Function – V – Verify KVPModify Existing Details CSCACM/NSCAM Function – Modify
A/c ID Click on Go Amend details Click on Submit for Verification Supervisor To Verify – Menu Shortcut – CSCACM/NSCAM;
Function – Verify Certificate Transfer HCCA Function: M – Modify
A/c ID Click on Go New CIF ID – Give the CIF ID of the customer in whose name
the certificates are to be transferred Modify A/c Name – Yes Reason Code – T Click on Submit to verify Supervisor To Verify – Menu Shortcut – HCCA; Function – Verify
Exceptional Schemes
Page | 18
DOP Finacle Process Document Ver1.5
Transfer of A/c to Exceptional Scheme
HACXFRSC Function – T – Transfer Click on Go A/c ID Target Scheme Code – Give Exceptional Scheme Code Select Target GL Subhead Code Click on Submit. Note Instruction No. Supervisor to verify – Menu Shortcut – HACXFRSC; Function –
Verify HPR – View Report
Discontinued Scheme TransactionsCash Payment of Principle HTM Function Code – Add
Transaction Type / Sub Type – C/NP Click on Go Debit A/c ID – Sundry A/c No. of Discontinued Scheme Amount Ref No. – Old A/c No. of Discontinued Scheme Restore Values – A – Additional Part Tran Details Click on Go Next Screen Ref No. – Old A/c No. of Discontinued Scheme Click on Go Next Screen Click on Check Box against the entry Click on Accept Click on Post and Note the Tran ID. Supervisor to verify using Menu Shortcut – HTM; Function – V –
Verify Cash Payment of PMI Amount calculated manually
CTM Function – Add Type – Withdrawal Click on Go A/c ID – Sundry A/c No. of Interest on Discounted Scheme Amount Click on Post and Note the Tran ID. Supervisor to verify using Menu Shortcut – CTM; Function – V –
Verify Transfer of Principle Amount into SB A/c or Payment by Post Master Cheque A/c
HTM Function – A – Add Transaction Type / Sub Type: T/CI Click on Go Record 1 screen appears Part Tran Type: Debit A/c ID – Sundry A/c No. of Discontinued Scheme Amount Ref No. – Old A/c No. of Discontinued Scheme Restore Values – A – Additional Part Tran Details Click on Go Next Screen Ref No. – Old A/c No. of Discontinued Scheme Click on Go Next Screen Click on Check Box against the entry Click on Accept Click on Add Record 2 screen appears Part Tran Type: Credit A/c ID – SB A/c or Post Master Cheque A/c Amount or click on get contra amount icon Click on Post. Note the Tran ID Supervisor to Verify – Menu Shortcut – HTM; Function – V –
Page | 19
DOP Finacle Process Document Ver1.5
VerifyTransfer of PMI Amount into SB A/c or Payment by Post Master Cheque A/c
CXFER Function – Add Click on Go Dr A/c ID – Interest on Discounted Scheme Sundry A/c Cr A/c ID – SB A/c or Post Master Cheque A/c Amount Click on Post. Note the Tran ID Supervisor to Verify – Menu Shortcut – CXFER ; Function V–
Verify RD Loan / Half WithdrawalOpen RD Loan A/c CAOLARD/RDHWAO Function – Open
RD A/c Number Scheme Code – LARD Click on Go Loan Amount Amend Loan Sanction Date Installment Type - Bullet Payment Click on Submit to verify. Note Loan A/c ID
Modify RD Loan A/c before verification
CAOMLARD/RDHWAMBV Function – Modify Loan A/c ID Click on Go Amend details Click on Submit
Verify RD Loan A/c Opening CAOVLARD/RDHWAVF Function – Verify Loan A/c ID Click on Go Click on Submit
Modify existing RD Loan A/c CACMLARD/RDHWAMAV Function – Modify A/c ID Click on Go Amend details Click on Submit for Verification Supervisor To Verify – Menu Shortcut –
CACMLARD/RDHWAMAV – Function – V – Verify RD Loan disbursement LARDD/RDHWDP Function – Disbursement
Loan A/c ID Mode of Disbursement – Cash / A/c Transfer Credit A/c ID – If transfer selected Amount Change Value Date Click on Submit for Verification Supervisor To Verify – Menu Shortcut – LARDD/RDHWDP;
Function – V – Verify Note: Check HACCBAL to show the system lien marked on RD
A/cMaking RD Loan Unscheduled Payments
HLAUPAY Payment Type – Payment Transaction Type – Click on Cash or Transfer If Transfer is selected then give Common Debit A/c No. Click on Go Loan A/c ID Amount Give Cheque Details if DOP cheque is given for payment Click on Accept Click on Submit to Verify. Note Tran ID Supervisor To Verify – Menu Shortcut – HLAUPAY – Function –
VerifyRD Loan A/c Payoff – Final Payment
HPAYOFF Function – P - Pay Off Loan Amt Loan A/c ID
Page | 20
DOP Finacle Process Document Ver1.5
Tran Type – Cash Receipt / Transfer Customer Induced Collect/Refund A/c ID – Give SB A/c or Sundry A/c No. Give cheque details if DOP cheque is given Click on Go Click on Create Transaction Click on Submit to Verify Supervisor To Verify – Menu Shortcut – HPAYOFF – Function –
Verify (Note Tran ID)RD Loan A/c closure CAACLA Function – Z – Close
Loan A/c ID Click on Go Click on Check Box Close Close Reason – Select from Searcher Click on Accept Click on Submit to Verify Supervisor To Verify – Menu Shortcut – CAACLA – Function –
VerifyPremature Closure of RD A/c where loan is outstanding
HPAYOFF Function – P - Pay Off Loan Amt Loan A/c ID Tran Type – Transfer Customer Induced Repayment A/c ID – DOPSB A/c or Postmaster Cheque A/c
(Note while closing RD A/c, same a/c ID should be given as repayment a/c ID)
Click on Go Interest Waived Amount – Entire Interest Amount Click on Create Transaction Click on Submit to Verify Supervisor To Verify – Menu Shortcut – HPAYOFF – Function –
Verify (Note Tran ID)CRDCAAC/RDACLM Function – Z – Close
A/c ID Click on Go Close Mode – Transfer Repayment A/c ID – Same A/c No. given for Loan Closure Click on Check Box Close Close Reason – Select from searcher Click on Accept Click on Submit for Verification. Note the Tran ID Supervisor to Verify – Menu Shortcut - CRDCAAC/RDACLM;
Function – V – Verify Calculate interest manually on the loan amount for the no. of
months loan availed Recover interest amount by doing CTM / CXFER and credit
SBCO Suspense A/c PPF Loan / WithdrawalOpen PPF Loan A/c CLPPFAO/PPFLAO Function – Open
CIF ID – Auto-populated PPF A/c No. Click on Go Disbursement Type – Cash / Transfer Disb. Cr A/c ID if A/c Transfer is Selected Sanction Limit – Loan Amt Check the Max Sanction Limit Amt Field (Sanction Limit < Max
Sanction Limit) Click on Submit to Verify. Note the A/c ID
Modify PPF Loan A/c before verification
CLPPFAOM/PPFLAMBV Function – Modify A/c ID – Loan A/c ID Click on Go
Page | 21
DOP Finacle Process Document Ver1.5
Amend details Click on Submit
Verify PPF Loan A/c Opening CLPPFAOV/PPFLAVF Function – Verify A/c ID – Loan A/c ID Click on Go Click on Submit
Modify existing PPF Loan A/c CLPPFAM/PPFLAMAV Function – Modify A/c ID – Loan A/c ID Click on Go Amend details Click on Submit for Verification Supervisor To Verify – Menu Shortcut – CLPPFAM/PPFLAMAV;
Function – Verify PPF Withdrawal, Loan Disbursement and Interest Recovery
CPWTM/PPFWLINT Function – Add Transaction Type / Sub-Type – Cash / Transfer Type – Loan Disbursement Click on Go Dr A/c No – PPF A/c Amount Cr A/c No. If Transfer is selected Click on Submit for verification Note both the Tran IDs Supervisor To Verify – Menu Shortcut – CPWTM/PPFWLINT;
Function – VerifyRepayment of PPF Loan CPDTM Function Add
Tran Type / Sub-Type - Cash Receipt / Transfer Customer Induced
Type – Principal Repayment / Loan Interest Repayment Click on Go Cr A/c ID – PPF A/c ID Amount Click on Submit for Verification. Note Both Tran IDs Supervisor To Verify – Menu Shortcut – CPDTM; Function –
VerifyClosure of PPF Loan A/c CPDTM Function Add
Tran Type / Sub-Type - Cash Receipt / Transfer Customer Type - Principal Repayment Click on Go Cr A/c ID – Loan A/c Amount Click on Submit for Verification. Note Both Tran IDs Supervisor To Verify – Menu Shortcut – CPDTM; Function –
VerifyCLPR For calculation of interest amount
Function Code – P – Process A/c No. – Loan A/c No. Click on Go
HACINT From A/c ID – Loan A/C ID Report to - PM To date – Yesterday’s Date Post Transaction – Yes Frequency Based Interest Run – No Dr / Cr Interest – Debit Interest Only Click on Submit Check HPR to view report and recover interest by CPDTM This operation need not be verified.
CPDTM Function Add Tran Type / Sub-Type - Cash Receipt / Transfer Customer Type - Interest Repayment
Page | 22
DOP Finacle Process Document Ver1.5
Click on Go Cr A/c ID – Loan A/c Amount Click on Submit for Verification. Note Both Tran IDs Supervisor To Verify – Menu Shortcut – CPDTM; Function –
Verify HCAAC / CLOSE Function – Z – Close
Uncheck Transfer as Principle and Interest entries would be passed using CPDTM as mentioned in previous steps.
A/c ID – Loan A/c ID Click on Go Click on Close Tab Reason Code – Select from Searcher Click on Submit to verify. Supervisor To Verify – Menu Shortcut – HCAAC/CLOSE –
Function – Verify Outward ClearingLodging of Instruments by HO / SO
HOMSO Function – Add Click on Go A/c ID Amount Cheque No. MICR Code – Give directly from the cheque or Select from
searcher Tran Code – Give from the cheque Cheque Date Click on Add to create another entry Click on Submit to Verify Supervisor To Verify – Menu Shortcut – HOMSO; Function –
VerifyReport generation for cheques lodged by SO / HO
HOMSOEX SOo Dateo Click on Report (Total report)o Click on Submito HPRo Similarly Report 2 can be generated (Bank wise report)
Similar to above HO will also generate Report & Report 2 HO will also generate File for its SOL / SO SOLs or entire SOL
Set Note the file Names
File Transfer of SO / HO by HO HTRFTOPC Source File Name – File name of SO / HO Destination Directory – Location where file is to be transferred
at HO Click on Submit
Zone Processing HMCLZOH Function – O – Open Zone Date Zone Code Click on Go Click on Submit
File upload to Lodge Instruments
HCLUPLD Report to – Clg Dept Zone Date Zone Code Click on User Application File Path Radio Button Upload File Name – Mention file name created in HPR Multiple Instrument – No Create Transaction – Yes Click on Submit File gets uploaded
Page | 23
DOP Finacle Process Document Ver1.5
Lodge Instruments Manually HOCTM Option – Add Zone Date Zone Code Click on Go A/c ID Amount – Pay-in slip amount Instrument No Amount – Cheque Amount Sort Code – Give from the cheque Transaction Code – Give from the cheque Click on Submit Note the Set ID on the pay-in slip You can lodge single slip containing multiple cheques and also
multiple slips containing single cheque only through HOCTM Show HACCBAL / HACLI– Float Balance Amount
Zone Balancing HMCLZOH Option – I – Inquiry Zone Date Zone Code Click on Go Statistics Tab Check Slips / Instruments / Sets – Nos. & Amount Check Status – Entered / Verified
Cheque Inquiry in Zone HIOCLS If Zone is not balanced as per the statistics then inquire to see which set is not balanced.
To modify set HOCTM – Function – M – ModifyVerify Manually if any transaction is in entered state
HTM Function – V – Verify Tran ID Click on Go Post
Suspending the Zone HMCLZOH Option – S – Suspend Zone Date Zone Code Click on Go Click on Submit
Verify Lodged Instruments HOCTV To verify instruments Function – V – Verify Zone Date Zone Code Click on Go Check report in HPR
Unsuspending the Zone – if need be
HMCLZOH Option – V – Revoke Suspension Zone Date Zone Code Click on Go Click on Submit
Releasing to Shadow Balance HMCLZOH Option – R – Release to Shadow Balance Zone Date Zone Code Click on Go Click on Submit Show HACCBAL / HACLI– Float Balance (becomes nil) & Funds
in Clg AmountsReturn of Cheques – Explained in Inward Clearing ProcessMarking of Clearing Extension HMARKPEN Select cheques to be marked from releasing funds to
customersRemoval of hold up cheques HREVPEND Un-select cheques Close the Zone and release funds to customer
HMCLZOH Option – G – Regularise Shadow Balance Zone Date
Page | 24
DOP Finacle Process Document Ver1.5
Zone Code Click on Go Click on Submit Show HACCBAL / HACLI– Funds in Clg Amount (becomes nil)
Inward Clearing ProcessOpen Zone HMICZ Option – O – Open
Zone Code Click on Go Total No. of Instruments in advice – Give no. of cheques
received in clearing Total Amount of Instruments in advice – Give total amount of
cheques received in clearing Click on Submit
Lodging Instruments in zone – Upload
HRMI Zone Date Zone Code Select - User Application File Path / Local File Path File Location Click on Go Check upload success report by using menu shortcut HPR
Lodging Instruments in zone – Manually
HICTMO Function – Add Zone Code Click on Go A/c ID Amount Transaction Code Click on Submit to Verify. Supervisor to Verify using Menu Shortcut HICTMO – Function –
V (Verify Signatures also) Show HACCBAL – System Reserved Amount
Validation Run for Reporting HMICZ Option – V – Validation Run Zone Code Click on Go Click on Submit Check report in HPR Note – Supervisor to check the reason of error / rejects and
resolve Validation Run has to be done whenever you visit HICTMO.
Rejecting / Returning a cheque HICTMO Function – Modify Zone Date Zone Code Click on Go Instrument No. – Give selected cheque no. or Click on Accept From List of cheques, select the cheque to be rejected Carve – Click on No Reject – I (for inward cheques) / O (for outward cheques) Also for outward cheque returns give all cheque details Click on Return Details Icon Reject Reason – Select from the searcher Click on Charges Button Click on Accept Click on Additional Details Icon Presenting Bank Code – Select from the Searcher Presenting Bank Br Code – Select from the Searcher Click on Accept Click on Submit for verification Supervisor to verify – Function – V – Verify
Suspending the zone HMICZ Function – S – Suspend Zone Date
Page | 25
DOP Finacle Process Document Ver1.5
Zone code Click on Go Click on Submit
Posting the zone HMICZ Function – P – Post Zone date Zone code Click on Go Check statistics Click on Submit Check report in HPR Note the Tran ID. If any transaction is in entered state then
invoke Menu HTM to post the transaction Show the effect of posting on System Reserved Amount.
Close the zone HMICZ Function – Z – Close Zone date Zone code Click on Submit Do the inquiry on Zone and note the tran ID of charges entry.
Post entry using menu shortcut HTM; Function M – Modify. Outstation Cheque for CollectionLodge Instrument HIRM Function – G – Lodge
Remit Type – OCINR Rem CCY – INR CIF ID Click on Go General Detailso Operative A/c ID – SB A/c o Charge Debit A/c ID – SB A/co Remittance Amt – Cheque Amounto Remit Country – IN
Instrument Detailso Instrument No.o Inventory Type – CHQo Instrument Amounto Quantityo Instrument Dateo Drawee Details – Name / Addresso Drawee Bank Details
Bank Code – Select from Searcher Bank Br Code – Select from Searcher
o Click on Validate Event Detailso Click on Validate
Transaction Detailso Click on Validate
Click on Submit for verification. Note the remittance ID. Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify Show HACLI – Charges Application
Realize Instrument HIRM Function – R – Realize Remit ID Validate Following Tabs:o Instrument Detailso General Detailso Realisation Detailso Event Detailso Transaction Details
Page | 26
DOP Finacle Process Document Ver1.5
Click on Submit Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify Show HACLI – Credit & Charges Application Inquire in HIRM the Remit Status should be Yes
Dishonour of Instrument HIRM Function – N – Dishonor Remit ID Validate Following Tabs:o Instrument Detailso General Detailso Event Detailso Recovery Detailso Transaction Details
Click on Submit Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify Show HACLI – Charges Application Function – Z – Close Visit Instrument Information to Validate Click on Submit for verification Supervisor to verify – Menu Shortcut – HIRM; Function – V –
Verify ECS Enable the facility of ECS for the customers at the time of account opening
SB- CASBAO/QDESA, RD –CRDOAAC/RDAOCM, TD/MIS – CMISAOP/MISAO , SCSS- CSCAOP/SCSSAO
ECS Enabled – Yes Click on Submit for Verification Supervisor to Verify
Enable the facility of ECS for the existing customer
SB – CASBAM/QDEMSA, MIS/TD – CMISAM/MISAMAV, RD - CRDACM/RDAMM, SCSS - CSCAM/SCSSMAV
Setting Mandate for Outward ECS
HECSM Function – Add Click on Go A/c ID Pay Sys ID – ECS Message Type – Outward Part Tran Type – Debit Tran Code – Code 1 Start Date End Date Amount Type – Fixed Amount Other Party A/c ID – Beneficiary A/c No. Other Party Name – Beneficiary Name Other Bank Code – Pick from Searcher Other Branch Code – Pick from Searcher Click on Submit for Verification. Note Mandate Srl No. Supervisor to verify – Menu Shortcut – HECSM; Function – V –
Verify Memo padCreate Memo pad HMEMOPAD Click on Add New Record
Enter Topic Function – Select from searcher – FT Intent – Select – C – Cash FT Elert Security – Select P – Public Memo Text – Give relevant note
Page | 27
DOP Finacle Process Document Ver1.5
A/c ID Click on Submit to verify Note Memo pad No
Verify Memo pad HMPAU Function – V – Verify A/c ID Click on Go Select entry by clicking the check box Click on Submit
Agent PortalCreation of Agent on Finacle HDSAMM Function – Add
DSA ID Click on Go DSA Name Address License No. Commission Credit A/c ID – DSA SB A/c Tax Code – TDSAG License Expiry Date Free Code – Agent Type – Select Searcher Product Tab Scheme Code – RDIPN Payment Frequency – Daily Holiday – N Pay Commission – Yes Sub Placement A/c - 45090000 Click on Submit to Verify Supervisor to verify – Menu Shortcut – HDSAMM; Function – V
– VerifyLinking Agent ID to Existing A/c at the time of Opening of A/c
SB- CASBAO/QDESA, RD –CRDOAAC/RDAOCM, TD/MIS – CMISAOP/MISAO , SCSS- CSCAOP/SCSSAO
Agent / Employee Code – Click on Agent Radio Button Select Code from the List Click on Submit to Verify Supervisor to verify – Function – V – Verify
Linking Agent ID to Existing A/c after a/c is opened
SB – CASBAM/QDEMSA, MIS/TD – CMISAM/MISAMAV, RD - CRDACM/RDAMM, SCSS - CSCAM/SCSSMAV
Initiating Transaction through Agent Portal by Agent / Super Agent (CPA)
User Name User Login P/w Accounts Agent Enquire & Update Screen Select an account in which transaction is to be done You can select multiple accounts also Select Mode – Cash or DOP Cheque or Non DOP Cheque Save Click on Radio Button against which transaction is to be done No. of Installments Click on Get Rebate & Default Fee Save Repeat process for all accounts selected Enter cheque details if DOP or Non DOP cheque mode is
selected Pay all saved Installments Note Payment Reference No.
Generate Report Reports From Date To Date
Page | 28
DOP Finacle Process Document Ver1.5
List Reference No. – Give Payment Reference No. Status – Success Search PDF File – OK Save or Print the report Sign Out
Initiating Transaction through Agent Portal by Super Agent
User Name User Login P/w Click on Agents Select Agent Click on Fetch Accounts Select an account in which transaction is to be done You can select multiple accounts also Select Mode – Cash or DOP Cheque or Non DOP Cheque Save Click on Radio Button against which transaction is to be done No. of Installments Click on Get Rebate & Default Fee Save Repeat process for all accounts selected Enter cheque details if DOP or Non DOP cheque mode is
selected Pay all saved Installments Note Payment Reference No. Generate Report Sign Out
Posting the reference no. in Finacle
HAGTXP Function – M – Modify E-banking ref no. – Give ref no. from the agent’s report Click on Go Save Supervisor to verify – Menu Shortcut – HAGTXP; Function – V –
Verify Menu Shortcut - HPR Transaction status report
RM e-Banking PortalCreate Agent Portal User Login – Bank User
Password Click on Agent User Admin Click on Create New Agent User ID (to be exactly the same as created on Finacle) First Name Last Name Salutation Date Format – dd-mm-yyyy Language ID – English Menu Profile – DOPAGN Authentication Mode – Password Click on Continue Give Remarks Give Transaction Password Click on Submit. Note the Ref ID Another RM to Login On dash board click on Records Pending For Approval Select the reference ID Click on Approve Give Transaction P/w Click on Submit Click on Agent User Admin
Page | 29
DOP Finacle Process Document Ver1.5
Select Agent ID Set Password Check Sign On Password Click on Continue Give Transaction Password Click on Submit Click on Enable / Disable User Select Login Password Click on Submit Back end to generate password
Create Retail User Login – Bank User Password Click on Retail Administration Click on Create New CIF ID Click on Look Up – System will fetch details from Finacle Salutation Brand ID – Brand 1 Menu Profile – DOPRET Entry Limit Scheme – Retail Default Transaction Limit Scheme – Retail Default Transaction Authorization Scheme – Retail Default Authentication Mode – Password Secondary Authentication Mode – One Time Password Accessible Financial Transaction Types – Select All Authorisation Mode Precedence – Transaction Level Click on Continue Give Remarks Give Transaction Password Click on Submit. Note the Ref ID Another RM to Login On dash board click on Records Pending For Approval Select the reference ID Click on Approve Give Transaction P/w Click on Submit Click on Retail Admin Select CIF Click on Set Password Click on Check Box Sign On Password Click on Check Box Transaction Password Click on Continue Give Transaction Password Click on Submit Click on Enable / Disable User Click on Mode Login Password – Enable Transaction Password – Enable SMS OTP - Enable Back end to generate passwords Click on Submit
Page | 30