July 27, 2016 • SusquehannaHealth.org CURRENTS A weekly publication for physician and employee service partners • Produced by the Marketing/Corporate Communications Department Divine Providence Hospital Muncy Valley Hospital Soldiers + Sailors Memorial Hospital Williamsport Regional Medical Center Open Labs for Health Assessment Assistance Susquehanna Health Medical Plan members: Do you need help completing your health assessment? Could you use some help with the new SHWellness.org? Human Resources will be offering open computer lab sessions for SHWellness.org and Health Assessment assistance on each campus. Open labs are scheduled for: Monday, August 1 Willow Conference Room at SSMH 7:30 am – 4 pm Tuesday, August 2 Cafeteria Conference Room C at WRMC 7:30 am – 4 pm Monday, August 8 IT Training Room B at DPH 7:30 am – 4 pm Tuesday, August 16 IT Training Room at MVH 7:30 am – 4 pm Appointments are not required. A Health and Wellness Educator and a Human Resource Benefits Representative are scheduled to be available at each open lab to assist you with any issues you may be experiencing or questions you may have. If you participate in the SH Medical Plan Wellness Program, you can earn $100 in Wellness rewards by completing your Health Assessment between 7/1/16 and 11/30/16. If you have any questions regarding the open labs, contact Human Resources at (570) 321-2456. Dr. Boll Tackles Opioid Abuse at Sen. Casey Conference With startling statistics on the growing problem of heroin and opioid abuse in our area, Dr. John Boll tackled the stereotypes of addiction to drive home the importance of resources, education and action at a press conference held by Senator Bob Casey on July 20 at the Lycoming County Commissioners’ Boardroom. “Youth and seniors, women and men, rich and poor—opioid and heroin abuse affects everyone with one out of four families directly affected by someone addicted to opioids,” says Dr. Boll. “An adult in Lycoming County is more likely to die from a drug overdose than a car accident.” Pennsylvania leads the U.S. in overdose deaths among males age 12 – 24, with 3,383 drug-related overdose deaths recorded in 2015— up 15 percent from the previous year. “Each of us has a responsibility to combat this growing problem through the safe disposal of our unused pain pills, helping friends and family suffering with addiction to get the help they need, proactively asking medical professionals how to treat our pain without a narcotic, and for those of us in medicine, being compassionate to individuals who are hurting,” concluded Dr. Boll. Dr. John Boll (right) speaking alongside Sen. Bob Casey (left). Deadline for CURRENTS articles is noon each Wednesday a week prior to publication date. Email articles to [email protected] or interoffice mail to CURRENTS - WRMC/Marketing.
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July 27, 2016 • SusquehannaHealth.org
CURRENTSA weekly publication for physician and employee service partners • Produced by the Marketing/Corporate Communications Department
Divine Providence HospitalMuncy Valley Hospital
Soldiers + Sailors Memorial HospitalWilliamsport Regional Medical Center
Open Labs for Health Assessment AssistanceSusquehanna Health Medical Plan members: Do you need help completing your health assessment? Could you use some help with the new SHWellness.org? Human Resources will be offering open computer lab sessions for SHWellness.org and Health Assessment assistance on each campus.
Open labs are scheduled for:
Monday, August 1 Willow Conference Room at SSMH 7:30 am – 4 pm
Tuesday, August 2 Cafeteria Conference Room C at WRMC 7:30 am – 4 pm
Monday, August 8 IT Training Room B at DPH 7:30 am – 4 pm
Tuesday, August 16 IT Training Room at MVH 7:30 am – 4 pm
Appointments are not required.
A Health and Wellness Educator and a Human Resource Benefits Representative are scheduled to be available at each open lab to assist you with any issues you may be experiencing or questions you may have.
If you participate in the SH Medical Plan Wellness Program, you can earn $100 in Wellness rewards by completing your Health Assessment between 7/1/16 and 11/30/16.
If you have any questions regarding the open labs, contact Human Resources at (570) 321-2456.
Dr. Boll Tackles Opioid Abuse at Sen. Casey Conference
With startling statistics on the growing problem of heroin and opioid abuse in our area, Dr. John Boll tackled the stereotypes of addiction to drive home the importance of resources, education and action at a press conference held by Senator Bob Casey on July 20 at the Lycoming County Commissioners’ Boardroom.
“Youth and seniors, women and men, rich and poor—opioid and heroin abuse affects everyone with one out of four families directly affected by someone addicted to opioids,” says Dr. Boll. “An adult in Lycoming County is more likely to die from a drug overdose than a car accident.”
Pennsylvania leads the U.S. in overdose deaths among males age 12 – 24, with 3,383 drug-related overdose deaths recorded in 2015— up 15 percent from the previous year.
“Each of us has a responsibility to combat this growing problem through the safe disposal of our unused pain pills, helping friends and family suffering with addiction to get the help they need, proactively asking medical professionals how to treat our pain without a narcotic, and for those of us in medicine, being compassionate to individuals who are hurting,” concluded Dr. Boll.
Dr. John Boll (right) speaking alongside Sen. Bob Casey (left).
Deadline for CURRENTS articles is noon each Wednesday a week prior to publication date. Email articles to
UPMC Affiliation FAQ – Week 9Thank you for continuing to ask questions about the upcoming UPMC affiliation. We take your questions seriously and hope that you find this ongoing communication valuable.
Recent Question
Do you anticipate changes to current office space leases with either SHMG or independent physician practices once the UPMC agreement is final?
Hospitals determine rental rates based on the fair market values for a specific geographic region. These rates are regulated by the government. Susquehanna Health meets all regulations to be sure rents are appropriate, and UPMC is required to do the same.
We invite you to continue to submit your questions to [email protected] for consideration.
As always, your ongoing support of our mission is greatly appreciated.
Service Partners Invited to Pack the Park Night
All service partners are invited to enjoy a night out with their families and friends on Wednesday, August 3 at Bowman Field. Each service partner
will receive four tickets to the night’s game as the Williamsport Crosscutters host the Staten Island Yankees. The gates open at 6 pm and the game starts at 7:05 pm.
The first 1,000 fans will receive a 10 oz. Aztec mug. Hotdog and soda coupons will be available for service partners and their immediate families at a table outside the gate before the game. Susquehanna Health ID badges must be used to obtain coupons.
Volunteers Needed for Heartworks ProgramHeartworks, the children’s grief support program of SH Home Care & Hospice, is currently looking for new volunteers, especially males.
All Heartworks volunteers must complete a 20+ hour volunteer training program. The next session is scheduled to begin August 16. This rewarding volunteer opportunity also requires a one-year commitment to bi-monthly Tuesday evening meetings, held September through May.
For more information on the program, visit SusquehannaHealth.org/Heartworks.
If you are interested, please contact Linda Bryant, Heartworks Coordinator or Cherrie Serra, Bereavement Liaison at (570) 320-7691 or 1-888-499-3177.
Construction CornerServices Relocating
Service partners are advised that the following services have recently relocated:
• Susquehanna Health Foot & Ankle Specialty Services – Drs. Zachary Ritter, Steven Hawley and Christine Nolan relocated from 699 Rural Avenue to 1201 Grampian Blvd., Suite 2F, Williamsport.
• Susquehanna Health Sports Medicine – Dr. Edward Gusick relocated from 1100 Grampian Blvd. to 1201 Grampian Blvd., Suite 2F, Williamsport.
Service partners are advised that the following services will be relocating effective August 22:
• Susquehanna Health Orthopedics – Drs. Mark Rackish and John Bailey will be relocating from 699 Rural Avenue to 1705 Warren Avenue, Williamsport.
• Susquehanna Health Orthopedics – Dr. Patrick Carey will be relocating from 699 Rural Avenue to 1201 Grampian Blvd., Suite 2F, Williamsport.
SH Mourns the Loss of General Surgeon
The Susquehanna Health family deeply mourns the loss of general surgeon Dr. Naresh Nagpal. He died on July 19 after a long battle with cancer.
Dr. Nagpal was a highly regarded member of Susquehanna Health General Surgery and enjoyed over 30 rewarding and successful years serving the Lycoming County area. He truly believed it was his privilege to be his patients’ surgeon and
to work with such an outstanding team of clinicians and support personnel. He developed many positive relationships over the years and cherished every single one of them.
He is survived by his wife, Anita Nagpal, PA-C, and his two daughters, Neha and Nikita.
Dr. Nagpal’s family will be present for a prayer/memorial service hosted by Susquehanna Health Medical Group on Thursday, July 28 at 4 pm in the Walnut Conference Room, Williamsport Regional Medical Center. Please join us in celebrating Dr. Nagpal’s life.
Our MissionExtend God’s healing love by improving the health of
those we serve. Our Vision
Create a clinically integrated community health system that delivers world class care.
Free Service Partner Cholestech Clinics OfferedSusquehanna Health will offer free Cholestech Clinics for SH Medical Plan members. The clinics test cholesterol (total cholesterol, HDL, LDL) and blood sugar (fasting glucose), and test results are valid to use toward SH Medical Plan Wellness incentives.
Appointment availability is limited. These free clinics are only for SH Medical Plan participants. To schedule an appointment, visit SHWellness.org. Appointments are scheduled in 15-minute blocks. If you are more than five minutes late, you may be asked to reschedule.
Tuesday, August 9 6 am - noon Soldiers & Sailors Memorial Hospital, Boardroom
Thursday, August 11 6 am – noon Muncy Valley Hospital, Main Conference Room
Monday, August 15 6 am – noon Divine Providence Hospital, Dining Room B
Wednesday, August 17 6 am – noon Williamsport Regional Medical Center, 7 North, Employee Health
Service partners are reminded that you must fast 12 hours prior to appointment.
Understanding Your Benefits What is the Guided Care Program?
The SH Guided Care program focuses on providing SH Medical Plan members, and their covered spouses/LDA, with a diagnosis of one or more chronic diseases with a tool to use to improve their health.
The program works in collaboration with your primary care provider to help better manage your chronic disease(s). Currently, Susquehanna Health offers programs for diabetes, asthma, hypertension and weight management, and you have the opportunity to earn up to $200 per program or a combined $400 in rewards.
Service partners are advised that copayments and deductibles under the SH Medical Plan apply to the Guided Care Program.
The benefits of the program include:
• Improved health for service partners and dependent(s)• Increased knowledge of disease risk factors• Health and Wellness Educator support to help service partners
achieve personal goals• Reimbursement for meeting established goals• Improved overall wellness
Interested in signing up? Simply contact one of the Health and Wellness Educators at (570) 321-1765 to enroll in the program and start on your path to a healthier life.
Programs run July 1, 2016, through May 31, 2017. All incentives will be taxable income paid by a payroll check in July 2017.
SH Partners with PSU to Offer Discounted Tickets
As a way of showing appreciation for our service partners and volunteers, SH has once again partnered with Penn State University football to extend an invitation to employees and their families to attend three matchups for
the upcoming season at a discounted price. All games will be played at Beaver Stadium, in State College.
All service partners can purchase tickets for the games of their choosing, in an area of their choosing. Available games are:
• Saturday, September 3 vs Kent State (Home Opener)• Saturday, October 1 vs Minnesota (Blue Band Jam)• Saturday, October 8 vs Maryland (Homecoming)
Penn State University is offering service partners access to advanced sales of tickets for the games. Tickets are available at different price levels and discounts vary based on seat location.
*All tickets are allotted on a first come, first serve basis.**Seats are not guaranteed until payment is received.***Discounted parking passes must be purchased two weeks prior to the game date.
To purchase tickets, game day parking or for more information, please contact Lowell Berg, General Manager of Ticket Sales with Penn State Athletics at [email protected] or (814) 863-1124, or click through the hyperlink available on insideSH.
Changes to the Kronos Hotline Process Effective July 1, Human Resources changed how Kronos questions and issues are handled.
1. Each department should designate an employee to be the department’s Kronos Resource Person. This can be the department timekeeper, the supervisor or any other employee. This person will field and help resolve all Kronos questions for the department. Please ask your supervisor if you do not know the Kronos Resource Person for your department.
2. All calls to the Kronos Hotline, (570) 321-3100 or ext. 23100, must come from the department supervisor, the timekeeper or the Kronos Resource Person. Leave a message, and your call will be returned as soon as possible.
3. When you call with a question or issue, you will be asked if you have reviewed the Kronos manager manual or the appropriate job aid on the Human Resources page. You will be expected to have the manual or job aid available as a reference when discussing your issue.
Questions or concerns should be addressed to the department’s Kronos Resource Person. Managers should review timecards several times each week to resolve issues prior to each payroll Monday.
Please contact Payroll for historical edits and Nursing Services for the advanced scheduler.
Human Resources continues to be dedicated to answering your Kronos questions, resolving Kronos issues and providing employees any needed education or training. Thank you for your help in improving our efficiency and effectiveness.
For Sale2005 Ford Mustang GT, low mileage, Foose 20” rims, manual transmission, leather interior and in excellent condition. Call Gretchen at (570) 660-5598.
2011 Chevrolet Equinox LTZ AWD. Brown in color with four-cylinder 2.4L engine and 104,000 miles. Seats five and has a sunroof, power lift-gate, remote start, back-up camera with sensors, power driver seat, heated front seats, leather interior, hands-free Bluetooth, premium Pioneer sound system, roof rack, heated mirrors, fog lights, privacy glass and satellite radio. Call Colette at (570) 594-4949.
20” KMC XD series Rockstar II satin black wheels size 20” x 9” (6x135/6x139.7 +30) MPN-XD81129066730, fitted with Toyo Open Country AT/2 275/55R20 tires. Only 8,000 miles on them. Fits Chevrolet Suburban/Silverado. Call or text Jason at (814) 571-0528.
Critical Need for Blood: SSMH Blood Drive Aug. 1Due to busy summer schedules, blood donations drop while accidents rise, creating a strain on the supply. The Community Blood Bank, blood supplier for Soldiers + Sailors Memorial Hospital, is in critical need of blood following a series of accidents in our service area.
If you are able to give blood, the CBB encourages you to help rebuild our local blood supply on August 1 from 12 – 5 pm in SSMH’s Mt. Laurel Boardroom. All are welcome to donate if you’re healthy, over 110 pounds, at least 17 years of age and it’s been 56 days since your last donation.
Appointments not necessary, but can be made if preferred. For more information or to make an appointment, please call (570) 723-0131.
Food Services Offers Discount Loyalty ProgramsDid you know that you could be earning free beverages or breakfasts simply by using SH food services? Special loyalty programs are offered to anyone making purchases at Tower Coffee or the cafeterias at each campus.
Programs include:
Cafeterias
• Buy nine fountain beverages, get the 10th free.• Buy nine Seattle’s Best coffees, get 10th free.• Buy nine breakfasts, get the 10th free.
Tower Coffee at WRMC
• Buy nine Starbucks brewed coffees or teas, get the 10th free.
Simply ask for a loyalty card with your next purchase and then each time you visit, have the cashier punch your card to verify your purchases. Present your card with nine punches, and receive your complimentary 10th beverage or breakfast.
Service Partners! Present this coupon at checkout to receive a free bag of chips with the purchase of any sandwich and a drink at the Susquehanna Health cafeterias. Sandwiches must be from the deli or grill.
The City Hospitals Auxiliary Sponsors Funnel Cake DaysThe summer is halfway over and the City Hospitals Auxiliary Autumn Fest & Car Show are rapidly approaching! This year’s event will take place on Sunday, September 25.
In preparation for the big day, the Auxiliary and Aramark are teaming up to host Funnel Cake Days on Thursday, July 28 from 11 am – 1:30 pm outside the Tower Entrance at WRMC and Thursday, August 4 from 11 am – 1:30 pm outside the Main Entrance at DPH.
Service partners can come out and enjoy a funnel cake for $3 each or a combo deal which includes a hot dog, drink (soda or water) and a funnel cake for $5.
Come join the festival-style lunch and help support the City Hospitals Auxiliary in its efforts to meet its pledge to the Kathryn Candor Lundy Breast Health Center.
Good Luck, Retiree! Susquehanna Health thanks the following service partner for her years of service and wishes her well:
Service Partner – Leona RandelloPosition Held – LPN, FMRCEffective Retirement Date – August 1
Raised Gardens Sprouting in Muncy
Thanks to the generosity of local businesses, as well as the hard work of service partners, volunteers and residents, the Skilled Nursing & Rehabilitation Center at MVH now has a large and a small raised garden bed for residents to use. Service partners and residents also recently worked together to create a vegetable garden club, which will maintain and harvest what is grown in the garden beds.
The materials for the raised garden beds, as well as some of the construction, were all locally sourced. Palcon, LLC, a Muncy business, built the large raised bed box (measuring 12’ x 4’) while the Organic Garden Center in Williamsport donated the soil, supplies and plants. Your Building Center in Muncy also provided the club with a discount on the lumber and materials.
