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Dr Nicki Murdock - Central Queensland Hospital & Health Services - Recruitment & Retention - "It Can...

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Recruitment and Retention It’s not just about the Money !
Transcript

Recruitment and Retention

It’s not just about the Money !

Gladstone hospital

Professional

suicide?

The effect on the community

• Concerns about the hospital

• Worries about where to go in an emergency

• Potential employees of industry worry about their

families’ access to healthcare

• Everyone wants better services

• Everyone wants a stable medical workforce

• Questions in Parliament

• Questions from the Minister

A miracle happens

• A doctor decides to

consider Gladstone so

goes to the most reliable

source…

• And searches Gladstone

Hospital…

Self fulfilling prophecy

NO ONE WANTS TO

WORK IN

GLADSTONE

A true miracle happens

• Rio Tinto Alcan gets involved

– Issue impacting recruitment and retention of

people for the business (3,500 employees)

– Health identified as the most significant

community need

✓ The problem

✓ Future state

✓ The solution

✓ The way forward

Joint ownership

The plan• Practical

• Joint Recruitment

• Open Day

• Community Engagement

• Intern Training Accreditation

• Rural Generalist Training Accreditation

• Conceptual

• Help Each Other

• Build the Solution Together

• Trust that Gladstone Hospital is doing its Best

Contact is Made

• Be Realistic http://hellogladstone.com.au/

• What are they looking for professionally?

• What do they like to do out of hours?

• Does the candidate have a partner or family?

Keeping Them Interested

• Regular contact

• Regular information

• Find a “Buddy” for the Candidate

• Get them here for a visit

• Nice Accommodation

After Appointment

• Orientation

• Social Activities

• Professional Networks

• Internet !

Online poll

ARE you happy with health services in Gladstone?

34% YES We have what we expect for our city

47% Mostly But there is still room for improvement

17% No They’re not as good as it used to be

Gladstone Observer, Gladstone QLD (03 Sep 2014)

0

5

10

15

20

25

30

35

40

45

50

2012 2013 2014

Positive

Neutral

Negative

The Result in the News

Recruitment of permanent staff✓ 2x Paediatricians

✓ 2x General Surgeon

✓ 1x Orthopaedic surgeon

✓ 1x Anaesthetist

✓ 1x Obstetrician

✓ 2x Senior Medical Officers

✓ 1x Physician

✓ First choice in RMO campaign

✓ Uninvited contact from PHO’s and

Senior Registrars looking for posts

Shift in media


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