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Organizational savvyThe science of winning friends and influencing
people
Talentspace LimitedArmstrong House11a Chancellors StreetLondon W6 9RN, U.K.Tel: + 44 (0)20 8748 4764www.talentspace.co.uk 15th October 2014
Dr Rob Yeung
Feel free to abuse me as I speak
Leadership, hiring, the psychology of pitching and business development
www.talentspace.co.uk © 2014
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@robyeung
What do people do that helps them to succeed at
work?
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www.talentspace.co.uk © 2014
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Agenda
The science of organizational savvy
Boosting Social Astuteness
Flexing through ‘push’ and ‘pull’
www.talentspace.co.uk © 2014
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Agenda
The science of organizational savvy
Boosting Social Astuteness
Flexing through ‘push’ and ‘pull’
To what extent do you agree that…
“I am particularly good at sensing the motivation and hidden agendas of others.”
“I have good intuition or savvy about how to present myself to others.”
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Consider the four sub-skills of organizational savvy
Social Astuteness
Interpersonal Flexibility
Networking Ability
Demonstrable Integrity and Sincerity
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Agenda
The science of organizational savvy
Boosting Social Astuteness
Flexing through ‘push’ and ‘pull’
Trace a letter on your forehead…
Stand up
Raise your dominant hand (i.e. the hand you normally write with)
Snap the fingers of your dominant hand three times
Draw the letter...
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Which way did your ‘E’ face?
Facing yourself Facing away from you
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Putting ourselves into people’s shoes has benefits
Spend 5 minutes on:
– no further instruction
– empathy
– perspective-taking
– 39 per cent success
– 54 per cent success
– 76 per cent success
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Empathy and perspective-taking are not automatic – they need to
be switched on
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Agenda
The science of organizational savvy
Boosting Social Astuteness
Flexing through ‘push’ and ‘pull’
Which statement is truer for you?
“I am able to say ‘no’ to unreasonable requests.”
“I look for ways to be helpful to the people I work with.”
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www.talentspace.co.uk © 2014
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Consider how we ‘push’ and ‘pull’
Forceful persuasion
Responsible
assertivenessPassivity HelpfulnessHighLow
Ass
ert
ion
=
‘push
’
High
Low
Respect = ‘pull’
Learn to combine ‘push’ + ‘pull’
‘Push’ + ‘pull’ = influence
– Sounds easy, right?
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But…
How good are you at logical reasoning?
Everyone who is kind is compassionate, and someone who has experienced love is always kind.
Elena is compassionate, so she has experienced love. True or false?
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Discuss it quickly with the person next to you!
How good are you at logical reasoning?
Study participants on average placed themselves at 66th percentile
Those at the 12th percentile believed they were at 68th!
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Beware of the “above-average effect”!
Dont’ fall into the trap of beleeving you’re own hype
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Seek out brutally honest feedback
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Agenda
The science of organizational savvy
Boosting Social Astuteness
Flexing through ‘push’ and ‘pull’
Comments?
Here’s an idea for you…
Instead of having just a handful of people asking questions and everyone else listening…
Huddle in small groups
And see if you can together come up with a comment or observation to share with everyone in the room
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www.talentspace.co.uk © 2014
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Agenda
The science of organizational savvy
Boosting Social Astuteness
Flexing through ‘push’ and ‘pull’
Final thoughts
Final thoughts
Consider that empathy and perspective-taking need to be consciously switched on
Use ‘push’ and ‘pull’ to influence appropriately
Give people permission to give you truly candid feedback
Consider that understanding is not the same as implementation
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Now please say lovely things about me!
Leadership, hiring, the psychology of pitching and business development
www.talentspace.co.uk © 2014
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@robyeung
@theblueballroom#thefuturestory
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