DRAFT – For Discussion Only

HHSC IT GovernanceExecutive Briefing Materials

DRAFT

April 2013

- 2 -- 2 - DRAFT – For Discussion Only

Governance specifies the decision-making authority and accountability to encourage desirable behaviors

What is Governance?

Governance is the decision framework and process by which enterprises make investment decisions and drive business value.

• What decisions require formal management (i.e. what is IT governing)

• Who is responsible and accountable for making IT decisions (i.e. which IT governance bodies and roles are responsible and accountable)

• How these decisions are made and monitored (i.e. what are the relevant IT governance processes, what is the right type of information needed to make effective decisions)

Governance is the “what, who and how”

• Clear decision owners with accountability for making progress on identified priorities

• The right level and type of information for effective decision making

• Coordinated, clear meeting schedules that maximizes participants’ time

• The right people in the room to contribute to the decision making process

• Shared understanding of who is accountable

• Collaborative development of enterprise roadmaps (the clear road ahead)

Governance enables:

ARCH

ITEC

TURE

& S

ECU

RITY

(e.g

., SS

P Fr

amew

ork,

Dat

a G

over

nanc

e.

Port

al A

utho

rity

, Cha

nnel

Man

agem

ent)

Enterprise IT Strategy

Eligibility Systems Portfolio

Governing Body

• Portfolio Roadmap

• Project Prioritization

• Application Portfolio Management

• Contract Lifecycle Planning

Medical Client Systems Portfolio

Medical Client Systems Exec

Steering Committee

• Portfolio Roadmap

• Project Prioritization

• Application Portfolio Management

• Contract Lifecycle Planning

Health Services Portfolio

Governing Body

• Portfolio Roadmap

• Project Prioritization

• Application Portfolio Management

• Contract Lifecycle Planning

In

Finance

HR

Facilities DLP Office2010 TIERS

EBT

MAXIMUSCARE

CRS

WORX EDW

TMHP

ICD-10

Project Steering Committees, Application Change Control Boards, Contract Governing Bodies

Enterprise Governance

Enterprise Business StrategyHHSC GOVERNANCE MODEL

Network

Administrative Systems Portfolio

Business Technology

Council (with CFOs)

• Portfolio Roadmap• Project Prioritization• Application Portfolio

Management• Contract Lifecycle

Planning

Infrastructure & Shared Services

Portfolio

Business Technology

Council

• Portfolio Roadmap• Project Prioritization• Infrastructure

Portfolio Management

• Contract Lifecycle Planning

Technology Roadmap

Tactical Standards

*HHSC agency-specific topics will also be discussed in HHSC specific forums

HHSC Agency-specific* HHSC Agency-specific*

Enterprise Governance

Enterprise IT Strategy

Enterprise Business Strategy

HHS GOVERNANCE MODEL

HHSC IT Governance Structure

IT Portfolios

HHSC IT Governing Bodies

• Portfolio Roadmap• Project Prioritization• Application/Infrastructure Portfolio

Management• Contract Lifecycle Planning

Steering Committees, Other Governing Groups

DAD

S G

over

nanc

e St

ruct

ure

DAR

S G

over

nanc

e St

ruct

ure

DFP

S G

over

nanc

e St

ruct

ure

DSH

S G

over

nanc

e St

ruct

ure

App Project

Contract

App Project

Project

Contract

ContractInfra-structure

Cross-Agency Collaboration Cross-Agency Collaboration

Technology Roadmap

Tactical Standards

AR

CH

ITE

CT

UR

E

& S

EC

UR

ITY

(e.g

., S

SP

Fra

mew

ork

, D

ata

Go

vern

ance

. P

ort

al A

uth

ori

ty,

Ch

ann

el M

anag

emen

t)

HH

SC (A

genc

y) G

over

nanc

e St

ruct

ure

- 5 -- 5 - DRAFT – For Discussion Only

Initial Observations – Portfolio Maturity Assessment

The Portfolio maturity continuum provides:

•An assessment of current state processes

•An understanding of desired future state processes

•An identification of potential areas for enhancements for each portfolio

New Mature**Evolving

Eligibility Systems Portfolio

Administrative Portfolio

Infrastructure & Shared Services Portfolio

Health Services Portfolio

Mature: • Established governance model and

processes to provide the right information to make effective decisions & clearly assigned decision rights

• Strong organizational and cultural focus on continuous improvement and high level of communication between IT and the agencies

New: • Need more information/

documentation or segmentation of the applications within portfolio to understand existing governance models

Evolving: • Necessary governance policies exist, but

have yet to be widely implemented and are only partially followed across the portfolio

• Only some policies and procedures exist for a particular application but need robust documentation

Medical Client Systems Portfolio

**In order to get all the portfolios to a mature state, in addition to the process changes, there is a culture shift that needs to occur

- 6 -- 6 - DRAFT – For Discussion Only

Portfolio Maturity Goals

Infrastructure & Shared

Services Portfolio

Support each agency's business objectives and risk mitigation needs by enabling interoperability and cost savings by standardizing, streamlining and simplifying through common processes and technology

Medical Client Systems Portfolio

Establish governance mechanisms to coordinate decision making and prioritize IT resources among the multiple stakeholders of Client System portfolio applications

Health Services Portfolio

Define key relationships and ensure governance (including proper stakeholder engagement) of all applications, projects, and contracts with IT components

Administrative Systems Portfolio

Identify and then govern the Enterprise administrative systems by standardizing, streamlining and simplifying to achieve efficiencies (e.g., travel, HR, Accounts Receivable)

Enable effective and consistent coordination of key activities to address business initiatives and prioritization of IT requests across all portfolio stakeholders

Eligibility SystemsPortfolio

Goal

New Evolving