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The Dragon Medical One Timesaver Series for Users and TrainersWebinar 1: Buy Time With Best PracticesSeptember 9, 20202:30PM ET

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– Fall Net Promoter Score (NPS) survey launched on September 1

– Next webinar in this series:

Buy time with auto-texts | Wednesday, October 7, 2020 | 2:30PM ETLearn how to create basic auto-texts that insert frequently-used phrases. Attendees will also learn how to build more complex auto-texts with default values that can be selected or modified with dictation.

Announcements

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Coming soon: End-user Live Chat

– In early adopter phase

– Pricing and packaging not yet determined

– Contact your Dragon Administrator to request this feature

How it works– Option exposed in Dragon bar– User initiates via voice or mouse click– Requires minimal user input– Chat window opens and user is greeted with a

canned welcome / how can I help message…– Have other Channel Switching options

– Phone– Video– Co-browsing

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Provider/user-facing resource center for those interested in learning and seeing more about Dragon Medical One.

Dragon Medical One Resource Hubwww.nuance.com/DMOhub

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Today’s agenda and speakers

Dr. Robert BudmanCMIONuance Communications

Bonnie PrakstiSenior Principal Solution ConsultantNuance Communications

Introductions & announcementsJulie Hohman

Microphone setup and best practicesBonnie Praksti

Fundamentals of Dragon Medical OneDr. Robert Budman

Q&A through Zoom Q&A

Julie HohmanSenior Marketing Manager, Customer SuccessNuance Communications

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Microphone configuration and usage

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– Configure and set up– Microphone button options and functions– Switching microphone choice– Microphone icon

– Microphone Best Practices– Mic Placement– Monitoring audio– Speak naturally

PowerMic and PowerMic Mobile (PMM)Using your microphone

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PowerMic and PowerMic MobileUsing your microphone

Things to remember:

– Microphone positioning – about 3 inches from your mouth.

– Pause before you start speaking (wait for the mic icon to turn green).

– Be sure to say all desired punctuation.

– Speak in a natural volume and pace.

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Fundamentals of Dragon Medical One

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– Speaking style– Cursor navigation with voice– Quick corrections– Voice commands– Advanced corrections,

pronunciation, and managing vocabulary

Fundamentals of Dragon Medical OneBest practices for early success

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Q&A

Tell us how we did. Please take a minute to complete the survey at the end of this meeting.

Thank you!

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Thank you.