10.00 – 11:00 WORKSHOP – ENERGY TRANSITION
11:00 – 11:30 Break
11.30 – 12:30 SYSTEMIC CHANGE
12:30 – 13:30 Break
13:30 – 14.30 CO DESIGN
14.30 – 15.00 Break
PROGRAM
WORKSHOP -
ENERGY TRANSITIONSMART ENERGY CITIES: AN INTEGRAL APPROACHNathalie Waser, Jeffrey Braun, Kai Köllen, Danielle
Arets, Remko van der Lugt, Minouche Besters
Build Environment
Multistakeholder approach
Technical & economic route
Social & societal route
District-level roadmap
SMART ENERGY CITIES PROGRAMME
Holistic approach and multidisciplinairy team:
Innovation Coach +
Creative Producer + Energy Grid Expert
1. Stakeholders & process
2. Characterizing district
3. Selecting promising scenarios
4. Analyzing scenarios & roadmap
5. Investments & implementation
SmEC APPROACHSocial & societal route
+
Technical & economic route
Rotterdam
Den Bosch
Hilversum
Utrecht
Groningen
Maastricht
Minouche Besters Danielle Arets Nathalie Waser Kai KöllenJeffrey Braun
Remko van der Lugt
‘Setting the stage’
Research: district & citizens
Insights: needs & opportunities
Scenarios & intervention strategy
Prototyping & pilots
ROLE OF THE DESIGNER
CREATIVE PRODUCER
Collective aspirations
Individual goals & interests
Exchanging knowledge/ resources
Commitment to participate
Commitment on process
STAKEHOLDERS
VALUES & INVOLMENT
Shared view
Getting to know each other
Shared experience
Gaining insights
Collecting research topics
CONTEXT & STAKEHOLDERS
DISTRICT SAFARI
FASE 2:
RESEARCH
& INSIGHTS
Buildings & Energy grid
Neigbourhood initiativesResidents & societal structure
Meeting points
Open spaces
Neighbourhood issues
Frontrunners & heroes
Research topics
RESIDENTS & SOCIAL STRUCTURE
OBSERVATIONS
Through the eyes of ….
‘Hotspots’
Neighbourhood issues
Neighbourhood opportunities
Ideas
RESIDENTS & SOCIAL STRUCTURE
DAY IN A LIFE
Insights norms & values
Insights needs & wishes
Insights knowledge & attitude
Insights behavior & intention limited
Opportunities & ideas
RESIDENTS & SOCIAL STRUCTURE
INTERVIEWS
Insights (daily) routines
Awareness
Reflecting
Needs & wishes
Knowledge & attitude
RESIDENTS & SOCIAL STRUCTURE
ENERGY JOURNAL
New connections
Insights objections & concerns
Frontrunners & ambassadors
New ideas
Unexpected twists
RESIDENTS & SOCIAL STRUCTURE
DIALOGUE
RESULTS
(Social)media, events & projects
Interview reports & statementsPlotting knowledge/ norm
‘Points of interest’
SMALL SCALE
PILOTS &
INTER-
VENTIONS
Cooking workshop
Energy market
Open house sustainable homes
Energy game/ battle
Pop-up store
Model house
ROADMAP
1. Long & short term
2. Macro, meso, micro level
3. Different targetgroups,
different scenarios, different
timeframes
User centred approach defining problems & solutions
DESIGN
THINKING
Different targetgroups: different needs & solutions
From systemic approach to specific contextdetails... and back
Combining energytransition and other issues in the neighbourhood
DESIGN
THINKING
New service concepts/ new business models
DESIGN
THINKING
Social norm & identity: what is the new ‘normal’?
Visualizing complex issues & visualizing the future
Inspiring stories & iconic projects
DESIGN
THINKING
SYSTEMIC CHANGECaroline Hummels, Reon Brand, Patrick Vermeulen,
Eric van Tol, Jeroen Peters
NEXT STOP