Drive Business Process Excellence Drive Business Process Excellence Basic Lean Six Sigma Training Basic Lean Six Sigma Training Course Aim : Operations staff, Supervisory and Management level Course Aim : Operations staff, Supervisory and Management level Learning Objectives: Able to understand the basic concept of Lean Six Sigma Learn to apply the tools and techniques effectively in your current context (using Case study simulation approach) (using Case study simulation approach) Come and learn the Lean Six Sigma basic concept that is driven to business process excellent for all departments by applying thru the proven techniques & tools to : Enhance Enhance Customer Satisfaction Customer Satisfaction Come and learn the “Fun & Effective” Come and learn the “Fun & Effective” strategies ! strategies ! Enhance Enhance Customer Satisfaction Customer Satisfaction Improve Quality in Products and Services Improve Quality in Products and Services Increase profit and productivity Increase profit and productivity Lower Defect Rates Lower Defect Rates Reduce Costs Reduce Costs Eliminate Wastes Eliminate Wastes Improve process capabilities Improve process capabilities (Proven success stories for MNC and SME : at least 97% (Proven success stories for MNC and SME : at least 97%) Duration : One-day workshop When : End Feb 2011 or Mar 2011 Where : TBA or conducted at client’s premises Investment Cost : $499/ Investment Cost : $499/- per pax per pax Sign up early as group discount of : $399 per Sign up early as group discount of : $399 per pax pax
Transcript
Drive Business Process ExcellenceDrive Business Process ExcellenceBasic Lean Six Sigma TrainingBasic Lean Six Sigma Training
Course Aim : Operations staff, Supervisory and Management levelCourse Aim : Operations staff, Supervisory and Management level
Learning Objectives:
Able to understand the basic concept of Lean Six Sigma
Learn to apply the tools and techniques effectively in your current
context(using Case study simulation approach)(using Case study simulation approach)
Come and learn the Lean Six Sigma basic concept that is driven to business process excellent for all departments by applying thru the proven techniques & tools to :
Come and learn the “Fun & Effective” Come and learn the “Fun & Effective” strategies !strategies !
Enhance Enhance Customer SatisfactionCustomer Satisfaction Improve Quality in Products and ServicesImprove Quality in Products and Services Increase profit and productivityIncrease profit and productivity Lower Defect RatesLower Defect Rates Reduce Costs Reduce Costs Eliminate WastesEliminate Wastes Improve process capabilitiesImprove process capabilities(Proven success stories for MNC and SME : at least 97%(Proven success stories for MNC and SME : at least 97%))
Duration : One-day workshopWhen : End Feb 2011 or Mar 2011Where : TBA or conducted at client’s premises
Investment Cost : $499/Investment Cost : $499/-- per paxper pax Sign up early as group discount of : $399 per Sign up early as group discount of : $399 per paxpax
Trainer’s ProfileTrainer’s Profile
Her long and distinguished career had taken her to almost every corner of the Chinamarket, including leadership role in different business units and as an expatriateexecutive posted in Beijing, China for three years (2000 to 2003).
Moreover, her sales & marketing experience for strategic planning of marketingprogram activities, brand identity development, customer relationship building,channel business development and sales product training given in theworkshops/seminars in different cities of China had brought her to greater height.
Anndelle Lee is currently a Full ACTA certified trainerand certified practicing management consultant. Hersoft skills training include Lean six-sigma training, publicspeaking, leaderships, team-building and presentationskills. She holds a 2nd class honours B.A. degree forInternational Business Management from University ofNorthumbria, United Kingdom (Newcastle BusinessSchool).
workshops/seminars in different cities of China had brought her to greater height.
Her extensive experience, proven leadership and in-depth knowledge of the businessprocess planning in corporate environment including 6 years experience in programmanagement and business operations responsible for the cost effectiveness ofproject launches and on time delivery of the product meeting customer satisfactionwithin targeted timeframe had built on several milestones of her success. She wasofficially certified by Motorola in 2008 on Six Sigma Green Belt for DMAICmethodology to assist department to achieve substantial annual net cost-savingsand improve the efficiency level. Hence, she is currently a certified businessconsultant for government funding projects for SMEs.
Anndelle proudly received a “President Distinguished Excellence Leadership Award”and “Special Citation Award” for the year (2009/2010) as an Area Governor coachingfor 4 Toastmasters (English) clubs and Immediate Past President of Radin MasToastmasters English club (2008/2009). She also awarded for “AdvanceCommunicator Gold” (2009) and “Advance Leader Bronze” (2006) from ToastmastersInternational.
