16
Drive Continual Business Improvement visibility – insight – action
Drive Continual Business Improvementvisibility – insight – action
BSI Entropy™ Software
2
What is Entropy™ Software?
BSI Entropy Software provides a powerful compliance solution that significantly reduces the cost and effort needed to proactivelymanage risk, quality, and sustainability activities. Used globally, by companies of all sizes, Entropy Software enables organizations tostreamline critical processes that drive continual improvement across all areas of their business.
Quite simply, BSI is the business compliance company thathelps organizations make excellence a habit – all over theworld. For more than a century our experts have beenchallenging mediocrity and complacency to help embedexcellence into the way people and products work and to help organizations perform better, reduce risk, andachieve sustainable growth. Our clients range from globally recognized brands to small, local companies in 150 countries worldwide.
To experience real, long-term benefits, organizations need to ensure ongoing compliance to best practice sothat it becomes an embedded habit. BSI makes it easierfor our clients to maintain compliance, drive continual improvement, and deliver long-term excellence throughour innovative software solution Entropy Software.
Entropy Software helps organizations take their operations to the next level, delivering real-time visibility and a consistent framework upon which to improve health andsafety, environmental, and quality system performance. Information is simplified, activities are in focus, and resultsare available faster.
With features that include document management, reporting tools, and closed-loop corrective action, organizations have a more complete view that is shared by the entire team. Replacing doubt with certainty, reducing drift with control, and resolving chaos into order,Entropy Software enables best practices, smarter decisions,and improved transparency across an organization.
Efficiency Upand...
Costs Down by 80% of Customers
3
How we help our clients...
At BSI, we build and maintain relationships with our customers, and we have a proven track record of helping companies large and small to benefit from Entropy Software with integrated risk management and compliance solutions.
BSI clients have reduced their management systems implementation time on average by 50% by using faster, smarter work tools. Once they have a management system software solution in place, those organizations save on average one day per week on maintenance.
Based on BSI Entropy Software Customer Survey
Mon Tues Wed Thurs1 Day per Week
Resource Time Saved
50% Faster Implementation
BSI Entropy™ Software
4
Application OverviewDesigned to manage and integrate any number of quality, risk, and sustainability requirements, Entropy™ Software can be applied to suit the needs of your business. Whether addressing health and safety, environmental, or quality management, or implementing activities in relation to information security, supply chain compliance, or business continuity, Entropy Software can meet your needs.
Entropy Software can be used to efficiently manage standards, internal processes, or business challenges.
Risk:
Quality:
Sustainability:
Keeping people safe and protecting your business
• OHSAS 18001 – Health and Safety
• ISO 27001 – Information Security
• ISO 22301 – Business Continuity
Helping you improve business management and deliver quality products and services
• ISO 9001 – Quality Management
• PAS 99 – Integrated Management Systems
• ISO 13485 – Medical Devices
Helping you be socially responsible, manage energy consumption, and minimize environmental impacts
• ISO 14001 – Environmental Management
• ISO 50001 – Energy Management
5
Operational compliance and best practice
For Quality...Improving business management and delivery of quality productsand services. Entropy Software provides a certifiable frameworkof the ISO 9000 series, as well as for ISO 13485, 21 CFR Part 820,and 21 CFR Part 11. It has all the features and function requiredfor an efficient quality management system, helping you to assess and investigate quality events and address process gapsacross the business.
For Sustainability...Helping you be socially responsible, manage energy consumption,and minimize environmental impacts. Centralizing environmentalmetrics within a management platform like Entropy Software enables organizations to create direct cost savings, avoid compliance penalties, and establish competitive advantages.
For Risk...Keeping people safe and protecting your business. Whether you are managing incidents, operational procedures, supply chaincompliance, or hazard registers, Entropy Software can help youstay in control. Communication and feedback tools coupled with instant access to required data and information help youmotivate employee participation and demonstrate compliance.
Learn how Entropy Software can help you manage your risk, quality, and sustainability requirements
"the savings are the costs you avoid because you could not see what was happening at the facility level..."
"...almost 100%transparency to our customer..."
"...[our program] has resulted in a 68%reduction in injuries..."
BSI Entropy™ Software
6
Five Modules OverviewComposed of five core modules, Entropy™ Software allows users to add and integrate any number of disciplines into their management process and provides a complete framework for organizations to efficiently manage risk, quality, and sustainability activities.
7
Flexible and scaleable for your business requirements
Entropy Software delivers solutions for a wide range of
industry sectors and business challenges through its in-
dependent modules. This allows users to focus on the
features they need in order to cost effectively deal with
the areas of their business that cause the most
challenges. The flexibility of Entropy Software allows or-
ganizations to add or remove modules as the
business challenge or requirements change.
The scalability of Entropy Software allows organizations
to choose the modules that will deliver the greatest
benefit and prevents the wasting of precious resources
on features and applications that are not necessarily
needed for your business requirements. You can easily
simplify your most complex operations through a
single online solution that can be rapidly deployed
across multiple departments and locations.
BSI Entropy™ Software
8
Entropy™ Software modules can function independently for targeted issues or as an integrated, full management system suite for a standards-based approach to risk, compliance, and performance improvement.
Compliance Management Modulemanagement of audits to help achieve anddemonstrate compliance with an organization’s internal procedures, international standards, and regulatory requirements.
Knowledge Management Modulesingle source portal for controlled documents, resources, and best practices.
• Create audit checklists and protocols
• Schedule and conduct audits/assessments
• Raise non-conformances and submit recommendations
• Conduct root cause analysis (RCA)
• Raise, monitor and close corrective and preventiveactions (CAPA)
• Report performance using traffic-light dashboards
• Improve compliance and implement best practice
• Create, review, and approve controlled policies and procedures
• Ensure up-to-date version history and document control/security
• Alert employees about documents for which they are responsible
• Notify employees of their training requirements automatically
• Provide search, communication and feedback tools
9
Learn more about the modules available with Entropy Software:Visit: bsi-entropy.comCall: +1 800 862 4977email: [email protected]
Performance Management Moduletimely, reliable, and verifiable performanceinformation at a site, business unit, or across an entire organization.
Risk Management Moduleidentification, assessment, and management of risks across an organization.
• Set corporate objectives
• Establish targets at group, business unit, or site level
• Create key performance indicators (KPIs) and performance metrics
• Receive automatic data input reminders to ensure up-to-date information
• Validate and approve data
• Report using performance using traffic-light dashboards
• Analyze trends and make performance improvements
• Create risk and control assessment methodologies
• Identify and track regulatory requirements
• Conduct risk and control assessments
• Raise, monitor, and close risk response actions
• Obtain system notifications for re-assessment
• Create and report on risk registers
• Analyze response actions to reduce residual risk
Incident Management Module comprehensive set of features for documenting,reporting, and investigating injuries and incidents/events.
• Record incidents, adverse events, complaints
• Set automatic incident notifications
• Investigate and conduct root cause analysis (RCA)
• Raise, monitor and close corrective and preventive actions (CAPA)
• Report performance using traffic-light dashboards
• Analyze trends and reduce incidents
BSI Entropy™ Software
10
Key FeaturesOnly Entropy™ Software offers an on-demand solution that meets the varied needs of everyone from small businesses to large, global organizations. Explore some of the key features included with Entropy Software:
Corrective and Preventive Action (CAPA)
A company’s ability to effectively correct existing problems and implementcontrols to prevent potential problems isessential to ensure efficient operationsand achieve customer satisfaction. Entropy Software enables and supportsthe closed loop process that is key to continual improvement.
Notification
Configurable notification workflows are one of the key features within Entropy Software. These workflows allowusers to improve efficiency through automation notifications sending emailnotifications to the user and providingreminders for overdue responsibilities,requests for action, and/or escalationsfor high severity issues.
Dashboards
Dashboards provide a single, corporatescorecard for an at-a-glance overview ofyour entire organization, covering allareas of your management system. Nomore hunting around for informationfrom multiple reports and sources. Dashboards give your organization a complete picture of your business sys-tems on one-page featuring benchmarksand critical corporate metrics and data.
Task Management
Entropy Software’s task managementfeatures deliver a centralized and controlled process for crucial tasksand actions across departments, oracross a multi-site organization.Users are given appropriate access to create and allocate tasks.
Configurable Forms and Workflows
Use configurable web forms, workflows, email notifications, and reporting capabilities to capture criti-cal data and replace paper-based orspreadsheet-based processes. Now you can continuously modify createdapplications supporting evolving business needs by allowing users to configure and improve forms and workflow.
Reports & Graphs
Entropy Software provides you withreal-time access and enhanced visibility of management informationthrough clear reports and graphs,which transform data into meaningful information that can support decision making.
Files and Libraries
Now it’s easier to share files, discussthem, publish the best, and track your content in real-time. Quickly find what you are looking for, share it securely, and even subscribe to receivealerts when something changes.
Data Collection
Entropy Software allows users to easily and accurately input data related to audits, incidents, risk, andperformance. Information and instructions on how to perform thetasks are also included in this innovative data capture application.
11
Everything You Need, for the Role You PlayEntropy Software can provide your organization with a complete view that is shared among auditors, managers, and executives in real-time, so you can collaborate more effectively.
•Embraced by auditors. Auditors often tasked with data input wantsolutions that make their jobs easier. With fast, easy-access, onlinefeatures, including advanced scheduling and a user interface rated“simple and intuitive” by customers, Entropy Software is the auditand compliance solution every auditor will love and use.
•Critical for managers. Managersneed the right tools to gain visibility into their risk and compliance status and activities.With powerful Root Cause Analysis(RCA) reporting, task assignment,and dashboard reporting, managers can be confident theyare maximizing productivity.
•Trusted by executives. Executivesneed fast, accurate answers to critical business questions. WithEntropy Software’s unique customizable dashboards, reporting, and analytics, executivesget real-time answers and business insight with a single click.
Learn about the full range of features that Entropy Software has to offer:
Visit: bsi-entropy.com
Call: +1 800 862 4977
email: [email protected]
BSI Entropy™ Software
12
BenefitsEntropyTM Software provides a number of benefits to organizations who are looking to effectively and efficiently manage internal systems, processes, and business challenges.
• Reduces operational and administrative time, costs, and risk
• Improves current management system performance, accelerates implementation of new managementsystems, or easily integrates multiplemanagement systems or processes
• Provides greater control of your people, processes, and systemsthroughout your organization andamong multiple locations
• Promotes greater communicationand collaboration
• Improves productivity and accountability of management teams and auditors
• Provides enterprise/portfolio-widevisibility of critical information
• Extensive reporting transforms data into meaningful information to support decision making
• Management tools identify trendsand provide warning of non-conformance and potentially costly failures
• Allows for quicker and easier collection, capture, and reporting on data
13
See for yourself:Visit the Entropy YouTube channelyoutube.com/BSIEntropySoftware
We are proud to partner with a company like BSI. BSI maintains a global reputation for best practice and continual improvement not only in standards and management systems, but also in the innovative solutions they provide.
Chief Sustainability Officer - VP Health & Safety, Fortune 500 Food Consumer Products
Entropy Software is as powerful as you will get in the market today. Its strength lies in the knowledge that it provides and it allows everyone to spend time doing their job rather than hunting for information.
Director of Sustainable Construction, LeadingGlobal Construction Materials Company
Entropy has provided us with a truly integrated risk and compliance management solution. The ability to integrate our health and safety and environmental data into one system saves us bothtime and money and has enabled us to improve our management processes significantly.
Director of EHS Impact Assessment, Top 10 Global Life Sciences/Pharmaceutical Company
Entropy’s reporting capabilities really streamline the auditing process. If an auditor wants any document orspecific report, we can get it from Entropy as quickly asit takes to pull up a search box and enter a couple of key words. It definitely improves my ability to access my data, systems, documents and records.
General Manager, Medical Device Manufacturer
BSI Entropy™ Software
14
Why Choose Entropy™ SoftwareThe Entropy Software solution offers more features, more powerful configuration, easier integration, and an excellent end-user experience. Thanks to an on-demand model, it can be deployed immediately around the globe, freeing you from traditional software and its hidden costs, high failure rates, unacceptable risks, and prolonged implementations.
Rapid ROI
With Entropy Software, you get an effective, complete solution at a fraction of the cost of conventionalsoftware. This translates into quick ROI.In fact, most Entropy Software customers achieve significant ROI in much shorter time periods.
All Tools in One Place
Entropy Software is the most comprehensive platform for effectivelymanaging risk, sustainability, and quality initiatives. With Entropy Software you will find all the tools for intelligent enterprise system management in one place. Organizations can concentrate onanalysis, decision making, and drivingcontinual business performance.
Multi-lingual
A user-friendly interface with an increasing number of language packsto meet your multinational needs, Entropy Software is available in 24 languages. It is also available in manywide character languages, such as simplified Chinese and Russian.
Secure
Entropy Software is built with securityin mind, and is trusted by some of thebiggest businesses in the world.
Analyze Data
Entropy Software provides you withcomplete visibility by enabling you toknow where you are with your risk, quality, and sustainability initiatives atany time and with very visible andtransparent metrics. Having all of yourdata at your disposal in a frameworkthat makes it easy to analyze and communicate, Entropy Software gives you complete confidence in the management of your systems.
Easy to Use
Entropy Software is easy to learn anduse, which means it delivers high adoption rates within organizationsand increases your productivity.
Rapid Deployment
Accessible from anywhere in theworld via a standard Web browser,Entropy Software applications require little training and can be implemented in days rather than the months or years required by conventional software.
Scalable & Configurable
The scalability of Entropy Software allows organizations to choose themodules that will deliver the greatestbenefit to the specific application inyour organization
.
Site Branding
To start, we create a unique, secureURL for your company. You will be ableto brand your account login screen byadding your corporate logo. In addition,you can easily customize your wholeaccount by adding a logo and changingcolor themes.
Customer Engagement
At all times, your Client Services Consultant is available to answer your questions, arrange training, andensure you get the highest ROI fromEntropy Software.
Support
With Entropy Software, you benefitfrom best practices, fast support response times, comprehensive andcustomizable training, and extensiveadministrative services to drive productivity and accelerate ROI.
BSI - EMEAKitemark CourtDovy AvenueKnowlhill, Milton KeynesMK58PPT: +44 845 080 9000 E: [email protected]
BSI - AsiaPAC23rd Floor Cambridge HouseTaiKoo Place979 King’s RoadIsland EastHong Kong T: +852 3149 3320 E: [email protected]
BSI – Americas12110 Sunset Hills RoadSuite 200Reston, VA USA 20190-5902T: +1 800 862 4977E: [email protected]
Copyright © 2013 The British Standards Institution. All Rights Reserved.
BSI/U
SA/3
38/M
S/05
13/E
