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Industry Executive Overview
Chemicals
Driving Performance and Growth in Chemicals
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
© 2013 SAP AG
© 2013 SAP AG 2 / 40
Drive Agility and Growth in Chemicals
Uncertainty, complexity, and regulatory oversight are increasing in today’s market.
To help ensure sustainable growth and performance, chemical companies must
constantly innovate and adapt their products, processes, and business models.
Volatile prices of raw material and energy and the trend to adopt global and sustainable sourcing
policies have increased complexity and risks. Understanding spend across multiple business units,
collaborating with and tracking supplier’s performance, and measuring critical KPIs to mitigate
supplier-related risk becomes essential.
Globalization and shift of demand to emerging countries have significantly increased the level
of complexity and uncertainty within supply networks. Hence, proactively managing risks and
responding in real time to supply network events is crucial.
Growing competition and rapid commoditization have shrunk product lifecycles. In response to this,
an accelerated, streamlined innovation process, an active management of a sustainable product
portfolio, and best possible leverage of intellectual property are indispensable.
Further, a constantly growing number of regulations need to be monitored and managed to
minimize costs of compliance, risks of supply chain disruption, and damage to brand.
In response, driving excellence across all operations is pivotal. Find out how leading chemical
companies can achieve all these goals with SAP solutions and technology.
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Profitable Growth
Market Situation
Transformation Through
Technology Innovation
Business Priorities
SAP Innovations
© 2013 SAP AG 3 / 40
To achieve sustainable growth, chemical companies must:
Safely optimize asset performance
Synchronize operations, make data-driven decisions, and proactively manage risk.
Meet demand at maximum profitability
Optimize pricing, supply, and delivery.
Increase returns on product innovation
Align product development with portfolio strategy and market delivery.
Sustaining Profitable Growth
SAP solutions help drive sustainable growth, profitability, and stakeholder
recognition through optimizing asset performance, order fulfillment, and return
on innovation.
Best-Run Chemicals
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Profitable Growth
Market Situation
Transformation Through
Technology Innovation
Business Priorities
SAP Innovations
© 2013 SAP AG 4 / 40
Best-run chemical companies profitably fulfill the needs of their global customers
across all sales and distribution channels by optimizing supply chain visibility and
responsiveness, product integrity, and operational continuity.
Best-Run Chemicals Priorities
Understanding the value drivers for each of these priorities is key to executing as a
best-run chemical company.
Product Innovation
Manufacturing Performance and Asset
Utilization
Complex Supply Chains
Customer-Centric Sales and Marketing
People and Talent
Finance
Procurement
IT Management
Technology Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Profitable Growth
Market Situation
Transformation Through
Technology Innovation
Business Priorities
SAP Innovations
© 2013 SAP AG 5 / 40
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Profitable Growth
Market Situation
Transformation Through
Technology Innovation
Business Priorities
SAP Innovations
For over 40 years, SAP’s innovations have helped companies transform and achieve the goals
they never thought possible – making more informed decisions and innovating to lead in new
markets. SAP enables the real-time enterprise, empowers new experiences, and unwires the
business.
Enable the Real-Time Enterprise
SAP’s integrated, real-time analytical, predictive, and in-memory database solutions improve the
business value of your information and optimize business outcomes.
Empower New Experiences
The SAP software solutions allow you to deliver simple, elegant, real-time applications rapidly
across any device, with the superior consumer-grade experience users have come to expect.
Unwire the Business
Connect with your customers, partners, and employees efficiently and securely with a market-
leading mobile platform and device management technologies from SAP.
Business Transformation Through Technology
Innovation
Revenue growth and profit are no longer sufficient benchmarks for success. In
today’s economy, companies need to stand out in crowded and highly competitive
markets. The pace of business is relentless, where today’s innovation becomes
tomorrow’s status quo. Organizations that embrace technology can transform to
gain a significant advantage rapidly over the competition.
© 2013 SAP AG 6 / 40
SAP Innovations
To achieve a sustainable competitive advantage, agility and more effective decision
making are paramount. This is achievable through analysis of “Big Data” on mobile
devices, supported by flexible, scalable cloud-based consumption models.
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Profitable Growth
Market Situation
Transformation Through
Technology Innovation
Business Priorities
SAP Innovations
Chemical companies have access to a vast amount of transactional data. Breakthrough database
and technology solutions such as the SAP HANA platform let you mine, consolidate, and
analyze that data at any level of granularity.
Leveraging that information requires flexible, scalable, and cost-effective analytics embedded
within business processes to monitor critical key performance indicators and enable real-time
predictive modeling and optimization, for instant decision support and future planning across
diverse business functions.
Also, successful chemical companies recognize that their assets are distributed, their people are
mobile, and their customers are on-the-go. That’s why they use mobile solutions to accelerate,
transform, and bring virtual reality to critical business processes.
And as IT transforms from a support function to a strategic driver, new cloud-based solutions for
discrete business functions provide low-cost, low-risk deployment – while helping ensure flexibility,
scalability, and full integration across end-to-end business processes.
© 2013 SAP AG 7 / 40
Sustaining profitable growth.
Chemicals Value Map
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Customer-Centric Sales
and Marketing
Price and Margin
Management
Order and Contract
Management
Customer Service and
Support
Product Innovation and
Integrity
Integrated Product Development
Product Safety and Stewardship
Integrated Quality Assurance
Information Risk Management
Manufacturing
Performance and Asset
Utilization
Efficient Manufacturing Execution
Sustainable Operations
Manufacturing Visibility and
Performance
Asset Operations and Maintenance
Complex and Volatile
Supply Chains
Integrated Sales and
Operations Planning
Manufacturing Network
Planning and Execution
Logistics Fulfillment
People and
Talent Core Human Resources
and Payroll Talent Management
Time and Attendance
Management
Workforce Planning and
Analytics
Finance Financial Performance
Management
Accounting and Financial
Close
Treasury and Financial
Risk Management
Collaborative Finance
Operations
Enterprise Risk and
Compliance Management
Procurement Supplier Discovery and
Lifecycle Management
Strategic Sourcing and
Contracting
Procurement and Order
Collaboration
Collaborative Invoice to
Pay Commodity Management
IT Management Application Lifecycle
Management
IT Infrastructure
Management
IT Portfolio and Project
Management IT Service Management
IT Strategy and
Governance
Product Innovation and
Integrity
SAP Solutions
Manufacturing Performance
Sales and Marketing
Complex Supply Chains
People and Talent
Procurement
Finance
Technology Solutions
IT Management
Technology
Solutions
Analytics Consumer Experience Data Management Enterprise Mobility
SAP HANA Platform
Application Development
and Integration
© 2013 SAP AG 8 / 40
For sustainable growth in a dynamic global economy,
competitive differentiation is pivotal to success and is
achieved by delivering innovative and high-quality
products, solutions, and services while reducing
environmental footprint.
Product Innovation and Integrity
Mass customization, shortened product
lifecycles, and the demand for new products
and services in an extremely competitive
environment require chemical companies to
accelerate innovation and gain the best
possible leverage from intellectual property.
To do so, chemical companies must streamline
business processes and be even more
proactive in managing product portfolios.
In addition, companies must be equally
proactive in managing the complexity of
a steady increase in environmental and
global trade regulations. This helps minimize
increased risk of penalties, lost revenue, or
brand damage from exceeding emissions-
permit thresholds, shipping products without
registration, sanctioned-party shipments, and
the like.
24% Higher share of new-product
revenue for organizations
where new product ideas are
captured from all stakeholders
through multiple channels
Source: SAP Performance
Benchmarking
SAP Solutions
Priorities
Product Innovation
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
© 2013 SAP AG 9 / 40
Benefits
Maximize return on R & D investment
Increase revenue from new products
Minimize time to market
Reduce costs of product compliance
Product Innovation and Integrity
Shorter time to market for new
products when all requirements
are communicated to suppliers
and supplier commitment is
secured in a timely manner
Source: SAP Performance
Benchmarking
Achieve superior returns on innovation by linking product development
with portfolio strategy, product stewardship, and delivery to market.
Chemical companies need market-driven product development that is based on
consistent data models and in sync with portfolio strategy, sales, and operations.
Integrated Product
Development
Streamline processes and reduce time to market by integrating product
development, customer requirements management, and production ramp-up,
based on unified data.
Product Safety and
Stewardship
Enhance marketability and minimize noncompliance risk by delivering safe products
with reduced environmental impact.
Integrated Quality
Assurance
Enable efficient and fast problem solving and foster continuous improvement
by managing quality issues and activities across systems.
Information Risk
Management
Protect critical-information assets and help ensure compliance with export
regulations for technical data.
27%
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Priorities
Product Innovation
SAP Solutions
SAP Solutions
© 2013 SAP AG 10 / 40
With global competition, regulatory requirements, and the
need to improve margins increasing, companies need to
respond by continuously improving their manufacturing
operations and asset performance.
Manufacturing and Asset Optimization
Margin pressures and compliance requirements
are increasing across the industry, from
consumer-oriented batch processes to large
asset–intensive energy operations.
Best-run companies are improving efficiencies
while managing market and operating risk
by following smart planning and sustainable
manufacturing practices. Improved returns
on capital are achieved by increasing asset
utilization and leveraging outsourced manu-
facturing to reduce capital requirements.
These efficient, sustainable manufacturing
operations provide coordinated planning and
product recipe management to rapidly respond
to changing demand. Operating and business
data is integrated to enable the rapid
identification of financial or operational issues.
Plant risks are proactively managed, and all
resources are sustainably used to meet the
challenge of increased regulatory requirements. 10% Higher operating equipment
effectiveness when the
majority of maintenance work
orders are generated from
preventive maintenance
inspections
Source: SAP Performance
Benchmarking
Priorities
Manufacturing Performance
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
© 2013 SAP AG 11 / 40
Benefits
Improve return on assets
Lower operating costs
Increase demand responsiveness
Improve production yield and throughput
Increase asset reliability
Minimize compliance risks
Manufacturing and Asset Optimization
Lower manufacturing cost as a
percentage of revenue when
manufacturing execution systems
and shop floor are integrated with
enterprise applications
Source: SAP Performance
Benchmarking
Optimize asset performance and use by synchronizing processes, enabling
data-driven decisions, and proactively managing risk and safety.
To maximize manufacturing performance, companies must synchronize plant
with business functions and deliver real-time insights at the point of need.
Efficient Manufacturing
Execution
Manage overall plant performance with effective planning and execution to promote
sustainable utilization of resources and reliable operations.
Sustainable Operations Systematically identify, assess, and control risks to prevent incidents and
safety-system failures.
Manufacturing Visibility
and Performance
Establish metrics and real-time monitoring of manufacturing and asset operations
to increase uptime, narrow process variability, and reduce costs.
Asset Operations and
Maintenance
Develop predictive maintenance strategies to maximize asset utilization and
production lifecycle. 10%
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Priorities
Manufacturing Performance
SAP Solutions
SAP Solutions
© 2013 SAP AG 12 / 40
Securing profitable and reliable order fulfillment along
global supply networks, which are characterized by
elements of volatility, uncertainty, complexity and
ambiguity, is absolutely critical to success for chemical
companies.
Complex and Volatile Supply Chains
Globalization and shift of demand to emerging
countries plus increased cross-border
shipments, erratic demand patterns, and
competition from emerging countries have
increased the level of complexity and
uncertainty within global supply chains and
networks.
So adopting customer collaboration, proactively
managing supply chain risks, and real-time
response to supply chain events is pivotal.
As supply cannot easily follow demand given the
capital intensity of chemical manufacturing
assets, optimizing inventories across multi-
echelon supply networks is a key challenge.
And as customers demand more in a growing
competitive landscape, reliable and profitable
order fulfillment from an end-to-end perspective –
including order commitment, inbound/outbound
logistics, and transportation planning and
execution, including aspects of environment,
health, and safety and global trade – is also
critical.
9% Higher on-time delivery in
chemical companies when
processes and systems are
integrated with key carriers,
freight forwarders, and the like
Source: SAP Performance
Benchmarking
Priorities
Complex Supply Chains
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
© 2013 SAP AG 13 / 40
Benefits
Increase perfect order fulfillment
Improve on-time delivery
Reduce total inventory: days of supply
Minimize transportation spend
Enhance forecast accuracy
Reduce order-fulfillment lead time
Complex and Volatile Supply Chains
Lower days in inventory in
organizations where forecasts
are dynamic and updated
frequently
Source: SAP Performance
Benchmarking
Help ensure reliable order fulfillment at maximized profitability by managing
supply and delivery to consistently meet demand at minimum cost.
Chemical companies must synchronize demand with supply, drive reliable order
fulfillment, and gain visibility into supply chain risks and events, all in real time.
Integrated Sales and
Operations Planning
Enable planning and real-time analysis with a unified model of demand, supply
chain, and financial data across any dimension and at any level of granularity,
thus providing real-time what-if simulations and social collaboration.
Manufacturing Network
Planning and Execution
Integrate external manufacturing and procurement to orchestrate a responsive
supply network.
Logistics Fulfillment
Integrate end-to-end global logistics, planning, and fulfillment solutions to
orchestrate processes across the organization and beyond, while enabling
regulatory compliance and real-time event response. 12%
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
Priorities
Complex Supply Chains
SAP Solutions
© 2013 SAP AG 14 / 40
Get visibility into your sales performance and pipeline
and make profitable decisions based on consistent
management of prices and margins within your chemicals
and service portfolio – across all sales channels.
Customer-Centric Sales and Marketing
Fluctuating raw material prices, capital-
intensive assets, complex supply chains,
regulatory requirements, and mass customization
of products – along with reduced lifecycles –
have put margins in the chemical industry
under severe pressure.
Securing margins requires market and
customer segmentation, streamlined sales
operations, and managing prices and margins
along all sales channels – from pipeline
planning to order fulfillment.
Securing margins also requires real-time visibility
into overall sales performance and profitability,
by customer or product.
In addition, CEOs recognize that first-rate,
segmented services provide an excellent
approach to enhance customer profitability and
loyalty, increase share of wallet, and ultimately
differentiate them from the competition. 17% Higher percentage of field
sales achieving quota when
sales pipeline is optimized for
cross and add-on opportunities
to be proactively pursued
Source: SAP Performance
Benchmarking
Priorities
Sales and Marketing
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
© 2013 SAP AG 15 / 40
Benefits
Increase margins
Reduce costs to serve
Increase pipeline
Enhance customer retention
Improve share of wallet
Customer-Centric Sales and Marketing
Lower average sales cycle
length where organizations
have high maturity in
quotation and order-
management processes
Source: SAP Performance
Benchmarking
Actively manage and enhance the value of your customer portfolio, improve
share of wallet with customers, and secure sustainable margins.
Bring visibility into product and service costs along the price waterfall. Use customer,
product, and channel segmentation strategies to drive sustainable margins.
Price and Margin
Management
Improve revenue and profitability through better pricing decisions and
implementation of pricing policies across all organizations and channels.
Order and Contract
Management
Help ensure flawless order processing and billing, through alignment of terms
and conditions of orders with contracts – along all sales channels.
Customer Service and
Support
Enable the service organization to implement an integrated service process,
which will enhance productivity while increasing customer loyalty.
39%
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
Priorities
Sales and Marketing
SAP Solutions
© 2013 SAP AG 16 / 40
Talent is a true competitive advantage today and
is critical when aligning business strategy and execution.
Best-run organizations achieve profitable growth by
leveraging their talent and out-innovating the competition.
People and Talent
For organizational growth and an agile
response to business change, organizations
must give people the knowledge and
technology needed to facilitate innovation.
They must also move into new markets,
adapting to local practices and tapping the
right local talent.
In addition, they must identify and retain
new talent acquired through mergers and
acquisitions.
Organizations that quickly respond with the
right talent in the right places will have a unique
advantage in the marketplace.
8% Higher employee engagement
gained from implementing
training programs that develop
the workforce in line with
organizational objectives
Source: SAP Performance
Benchmarking
Priorities
People and Talent
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
© 2013 SAP AG 17 / 40
Benefits
Improve productivity and engagement
Gain real-time insight into business needs
Align people to business strategies
Support global expansion into new markets
People and Talent
Lower time to hire in large
organizations where recruiting
system automates candidate
administration
Source: SAP Performance
Benchmarking
The new world of work.
Enable growth and sustainability by providing choice in the delivery of HR processes
and services. Increase value, employee satisfaction, and business performance.
Core Human Resources
and Payroll
Consolidate HR and payroll processes on a common global platform for better
workforce data and legal compliance.
Talent Management Improve strategic alignment, increase productivity, and accelerate results by
identifying, developing, motivating, and retaining talent.
Time and Attendance
Management
Streamline time-management processes to enhance resource effectiveness
and visibility into and control over labor costs.
Workforce Planning and
Analytics
Identify and analyze talent gaps and streamline workforce planning for efficient
and effective management of workforce demand and supply. 16%
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
Priorities
People and Talent
SAP Solutions
© 2013 SAP AG 18 / 40
CFOs implement best practices to help them strike the
right balances between sound stewardship and value
creation, entrepreneurship and caution, and the big
picture and exacting detail.
Finance
Financial organizations are struggling to
achieve excellence in one of the most difficult
and volatile economies in modern history.
Persistent challenges include ongoing market
instability, ever-changing regulations, and
creeping pressure on margins. As the speed
of finance increases, so does the need for
financial insight on the go – anytime, anyplace.
In the office, financial executives must find
ways to cut costs while strategically
demonstrating the value of the financial
organization to the larger company.
More than ever, financial organizations need
to employ best practices to help them achieve
excellence. With the right solutions for finance,
organizations can achieve excellence where
it really counts – from streamlined regulatory
compliance and effective risk management,
to outperforming financial objectives, creating
sustainable value, and delivering superior
service. 34% Higher operating margin for
organizations where the cost
accounting system supports
cost analysis along multiple
dimensions
Source: SAP Performance
Benchmarking
Priorities
Finance
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
© 2013 SAP AG 19 / 40
Financial Performance
Management
Manage financial performance to execute organizational strategies and control
costs.
Accounting and Financial
Close Help ensure a fast, accurate, and compliant close with less cost and effort.
Treasury and Financial
Risk Management
Gain greater insight and control over complex processes for managing cash,
liquidity, and risk.
Collaborative Finance
Operations
Automate transactional processes for increased efficiency, effectiveness,
collaboration, and service with lower cost.
Enterprise Risk and
Compliance Management
Manage risk and compliance to protect revenue and optimize financial performance.
Benefits
Promote compliance and mitigate risk
Exceed targets and create sustained value
Finance
Lower cycle time for forecast in
organizations with access to a
financial cockpit providing a
timely view into a predefined
set of key metrics
Source: SAP Performance
Benchmarking
Despite sustained market volatility and greater demand for regulatory
compliance, financial organizations are excelling through best practices.
Organizations that have a 360-degree view of finance processes enable their people
to collaborate more efficiently and use business insight more effectively.
24%
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
Priorities
Finance
SAP Solutions
Deliver superior service at reduced cost
© 2013 SAP AG 20 / 40
While companies often focus on revenue, procurement
savings can increase profits about five times more.
The key to maximizing procurement’s success in cost
performance is to deliver consistent quality, savings,
and compliance over time.
Procurement
Procurement leaders set a baseline for success
by implementing best practices, excelling
in category expertise, and working with key
stakeholders on cost-control programs.
While savings are always a priority, new
objectives have emerged as well. Procurement
must manage supplier risk and performance,
improve process efficiency, drive innovation,
and drive sustainability best practices.
Procurement teams need solutions that help
them cut costs as well as add value. Solutions
that support processes like spend analysis,
sourcing, contract management, operational
procurement, supplier information management,
and risk and performance management must be
available both on-premise and in the cloud.
When coupled with an unparalleled business
network, these solutions drive the kind of real-
time insight and efficiency that’s possible only
through close collaboration with key
stakeholders in the network.
40% Higher average annual savings
(direct) in organizations that
operate a single, integrated
procurement system
Source: SAP Performance
Benchmarking
Priorities
Procurement
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
© 2013 SAP AG 21 / 40
Supplier Discovery and
Lifecycle Management
Find new suppliers through solutions by Ariba, an SAP company, and manage
them using supplier relationship management solutions.
Strategic Sourcing and
Contracting Identify and act on sourcing opportunities and create low-risk supply contracts.
Procurement and Order
Collaboration
Realize savings with compliant, user-friendly self-service procurement.
Collaborating on the Ariba Network makes transactions more efficient.
Collaborative Invoice
to Pay
Drive invoice automation and exception management with available dynamic
discounting on the Ariba Network.
Commodity Management Purchase commodities based on quotes from exchanges, automate price
calculations, and streamline invoicing to preserve margins.
Benefits
Optimize spend under management
Increase average annual savings
Decrease FTE per billion in spend
Procurement
Lower maverick spend (indirect)
in companies where system
monitors purchasing and provides
an analysis of compliance-related
purchasing activities
Source: SAP Performance
Benchmarking
Drive sustainable savings while supporting innovation.
Drive best practices in the source-to-pay process, on-premise or in the cloud,
while leveraging the power of network collaboration for efficiency and insights.
40%
Drive innovation with suppliers
Reduce cost and risk with faster turnaround
Base commodity contracts on market conditions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
Priorities
Procurement
SAP Solutions
© 2013 SAP AG 22 / 40
Businesses enterprises should forge strategic business
partnerships with their IT organizations by aligning goals.
And business-oriented IT should maximize efficiency and
responsiveness by running IT like a business.
IT Management
Research shows that lines of business want
to ascertain the value of their IT investments,
which means that IT organizations no longer
decide alone which IT projects to fund.
The challenge is that IT management is often
seen as just running the technical landscape.
To become more relevant to an enterprise, IT
needs to reposition itself to run like a business.
SAP offers an integrated portfolio of solutions
to do just that. New technologies like mobile,
in-memory, and cloud computing generate
value to a business in an unprecedented way.
However, these new technologies also make IT
landscapes more complex, requiring more tools
to manage them. By leveraging SAP solutions –
along with following best practices – CIOs,
CEOs, other executives, management, and
employees can tap into and help ensure
efficiency, continuity, and responsiveness,
making IT more strategic to the business. 37% Higher percentage of profitable
IT projects for organizations
where IT is included early in
the prioritization process
Source: SAP Performance
Benchmarking
Priorities
IT Management
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
© 2013 SAP AG 23 / 40
Application Lifecycle
Management
Use application lifecycle management best practices, methods, and services based
on Information Technology Infrastructure Library (ITIL).
IT Infrastructure
Management Monitor all network assets to integrate infrastructure and application lifecycles.
IT Portfolio and Project
Management Manage projects and align the portfolio to drive innovation efficiency.
IT Service Management Align service-desk operations with service-level agreements (SLAs), resolve SLA
incidents fast, and adopt ITIL best practices to meet evolving business goals.
IT Strategy and
Governance Track IT costs and risks and map risk and compliance activities to business impact.
Benefits
Better alignment of IT to business strategy
Shorter IT delivery and business cycles
Maximize return on IT
IT Management
Evaluate and control risk, enable flexibility and scale, control and optimize
costs, and maximize strategic value.
Promote business continuity, drive efficiency, increase IT responsiveness to business
objectives – with IT management solutions designed for any sized business.
Reduced system upgrade and operation costs
Lower risk mitigation cost and revenue loss
Lower critical business system downtime
1.9x More projects delivered
on or below budget by IT
management top performers
Source: SAP Performance
Benchmarking
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
Priorities
IT Management
SAP Solutions
© 2013 SAP AG 24 / 40
Technology innovations transform companies. They can
run in real time to improve information value, deliver new
developer and user experiences, and unwire the business
to innovate customer, partner, and employee
engagement.
Technology Solutions
As users become savvier and their needs
escalate, they expect real-time insight, using
predictive analysis and real-time access to
applications from the latest mobile devices.
They expect all of these functionalities to be
smoothly integrated with their favorite social
platforms.
While this savvy user base is expected to grow
quickly, company data volumes are exploding.
So now is the time to empower users with
timely information delivered by an entirely new
class of real-time applications and empower
developers with a platform that delivers
innovation faster than ever before.
Technology solutions can mean the difference
between surviving and thriving, and, with
innovative technology, companies can thrive.
They can enable the real-time enterprise to
improve information value, empower users and
developers, and unwire the business to innovate
customer, partner, and employee collaboration.
Priorities
Technology Solutions
SAP Solutions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
“Cloud, social networking,
mobility and the strategic use
of information are the four
forces that combine to create
a new era of computing and
new opportunities for
business.”
Source: Gartner, “SAP Is Driving
Analytics, Cloud and Mobility in the
Nexus of Forces,” Donald Feinberg,
August 24, 2012
4
© 2013 SAP AG 25 / 40
Analytics Optimize decision making, execution, and risk management with real-time,
predictive analytics.
Data Management Manage data with scalability, trust, and unmatched availability enterprise-wide.
Application Development
and Integration
Develop applications and innovation rapidly in a mobile, always-on world of
collaborative business networks for secure, cloud-scale applications.
Enterprise Mobility Unwire employees, customers, and partners with proven mobile solutions
Consumer Experience Boost productivity and competitiveness with real-time, innovative consumer
applications.
SAP HANA Platform Use in-memory technology to improve applications, planning, and predictive and
sentiment analysis.
Benefits
Operate your business in real time
Reduce time to value and speed up
innovation
Technology Solutions
Technologies to drive change and help your business thrive.
SAP solutions enable the real-time enterprise, empower new experiences,
and unwire the business.
Turn data into an enterprise asset
Unwire the business to innovate engagement
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
SAP Solutions
Priorities
Technology Solutions
SAP Solutions
“Through 2015, organizations
integrating high-value,
diverse, new information
types and sources into a
coherent information manage-
ment infrastructure will out-
perform their industry peers
financially by more than 20%.”
Source: Gartner, “Hype Cycle for
Information Infrastructure, 2012,”
Michael Blechar, July 31, 2012
20%
© 2013 SAP AG 26 / 40
In-memory computing powered by the SAP HANA platform allows you to maximize asset
performance and utilization by mining, consolidating, and analyzing plant and asset data.
Respond rapidly to changing demand and supply patterns by analyzing multiple what-if scenarios
during sales and operations planning meetings. Quickly assess impacts on products and revenue
triggered by changes in regional or local regulations.
Mobile technology helps you drive efficiency and safety across your plant operations and
maintenance activities. Track and trace the status of shipments including quality parameters of
shipped products, and speed up sales cycles by providing instant information to sales reps when
it’s needed.
Analytics help you gain real-time insight into the performance of your manufacturing plants via
preconfigured dashboards. Immediately gain visibility and respond to unexpected supply chain
events, and assess the overall status and adherence to REACH regulations and other compliance
programs.
Cloud-based solutions help you gain operational continuity, so you can secure revenue streams
and brand reputation and minimize noncompliance risk.
The opportunities for chemical companies to transform
business models and position for sustainable growth
have never been better. New technologies like in-memory
computing, mobile technology, and cloud deployment
can speed decision making and business execution.
SAP Innovations
53% Of organizations report a big
gap between the availability
of Big Data and their ability
to analyze it for insights
Source: SAP Performance
Benchmarking
Applications
SAP Innovations
SAP HANA
Mobile
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Analytics
Cloud
© 2013 SAP AG 27 / 40
Manufacturing Performance and Asset Utilization
SAP Business Suite powered by SAP HANA simplifies mining, analysis, and federation of asset and
maintenance data to drive continuous improvement and operational excellence. You can boost asset
performance and operational continuity by enabling advanced maintenance planning strategies.
Complex and Volatile Supply Chains
SAP Business Suite powered by SAP HANA enables real-time decision making on market opportunities,
capacity and demand fluctuations, and supply-chain interruptions. You can simplify IT
by combining analytics and transactions for reduced total cost of ownership.
Customer-Centric Sales and Marketing
SAP Business Suite powered by SAP HANA provides real-time customer and product profitability
insights into the hands of sales personnel to help drive more profitable revenue streams from the start.
With customer, product, and asset-related data available to sales and field representatives at their point
of need, your workforce is immediately more productive. And the solution can help you transform from
your business-to-business oriented sales and service processes to a more business-to-consumer model.
SAP Business Suite software is powered by SAP HANA
and allows you to boost competitiveness by unlocking
new growth opportunities. In addition you can boost
responsiveness by driving business at the speed of the
market, and boost productivity by empowering people to
decide and act in the business moment.
SAP Business Suite Powered by SAP HANA
Executive
Summary
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Applications
SAP Innovations
SAP HANA
Mobile
Analytics
Cloud
© 2013 SAP AG 28 / 40
In-memory computing solutions from SAP, powered by the SAP HANA platform, can help you
make intelligent decisions at every level and across every business process. By speeding up
analysis of your Big Data – requiring only seconds as opposed to days – you can complete order
fulfillment faster and cheaper or optimize supply chain operations in real time.
By rapidly processing the huge volumes of data stored in your plant-floor and maintenance
systems, SAP in-memory computing technology can help you enhance the safety, availability,
and performance of your manufacturing operations.
You can intelligently automate the myriad compliance and reporting requirements required for
every substance in every product and rapidly respond to the different compliance and reporting
needs of new markets and segments.
With the ability to run complex simulations using live transaction data the second it’s created,
SAP solutions powered by SAP HANA can help you improve margins. You can instantly simulate
the impact of raw material price changes on customer or product profitability or improve financial
performance monitoring with faster, more granular financial consolidation and reporting.
Chemical companies must consolidate and analyze
huge data volumes from multinational supply chains,
business units, and plants. With increasing regulatory
requirements, rapidly changing customer demands, and
mass customization, gaining real-time insight into your
Big Data is crucial.
SAP HANA
40% Greater ability to utilize Big
Data to gain insights with
a well-established analytics
and data-modeling center
of excellence
Source: SAP Performance
Benchmarking
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Applications
SAP Innovations
SAP HANA
Mobile
Analytics
Cloud
© 2013 SAP AG 29 / 40
In manufacturing, you can enhance safety and productivity in the plant with instant information
about assets, operations, and risks – ultimately supporting operational continuity and performance.
Enterprise mobility helps you mitigate supply chain disruptions by accurately and instantly tracking,
tracing, and authenticating goods and shipments, including their physical conditions, and you can
initiate corrective actions in case of unexpected events.
In warehouse operations, enterprise mobility helps ensure optimal use of resources by providing
real-time visibility into product, storage, and task information at the point of work.
Delivering real-time, targeted, personalized product and service information anytime, anywhere,
mobile technology helps you bring customers closer, build loyalty, and boost sales.
Chemical companies must adapt to a changing world and
bring enterprise mobility to business with solutions to
transform their value chains. Enterprise mobility can help
integrate new operations, mitigate supply chain risks,
prevent incidents, and redefine collaboration with partners
and customers.
Mobile
40% Higher employee productivity
where mobile access is
provided to employees
across all levels
Source: SAP Performance
Benchmarking
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Applications
SAP Innovations
SAP HANA
Mobile
Analytics
Cloud
© 2013 SAP AG 30 / 40
Analytics solutions from SAP – with live dashboard-driven performance metrics – can provide
manufacturing planners and plant operators with the real-time insight they need to optimize
everything from asset and plant performance to batch manufacturing.
Your operations teams can sharpen your competitive advantage by bringing new speed and agility to
your global supply chain. They can analyze and drill down on critical data anywhere along your
supply chain and respond rapidly to unexpected events, develop contingency plans, and mitigate the
risk of supply chain disruptions.
You can further reduce the risks inherent in new product rollouts. Whether it’s the risk of regulatory
noncompliance or a ramp-up delay, analytics solutions from SAP can help product development
specialists conduct data-driven analysis of the status and performance of products under REACH
regulations and other compliance programs.
The software can also help your sales and other executives manage the business – and improve
profitability – on a daily basis by making product-mix decisions that maximize revenue and margins.
In today’s dynamic business environment, analytics are
pivotal to support real-time, enterprise-wide business
agility. Opportunities must be proactively balanced against
risks, and, to maximize profitability, all employees need to
understand the financial impacts of their decisions before
they act.
Analytics
53% More employees leveraging
analytical information from
BI systems providing access to
advanced analysis tools without
requiring technical expertise
Source: SAP Performance
Benchmarking
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Applications
SAP Innovations
SAP HANA
Mobile
Analytics
Cloud
© 2013 SAP AG 31 / 40
Cloud solutions from SAP can help you tap into growth opportunities in emerging markets.
You can bring plant employees up to speed quickly, while still enabling safe operations and cost
control. Newly acquired subsidiaries and contract manufacturers can be ramped up quickly,
thanks to customized solutions that are preassembled and ready for deployment in the cloud.
You can integrate and collaborate with your entire global supply, production, and customer network
to control costs and speed execution.
And you can maintain strict and centralized control of all of your compliance activities. You can
proactively manage regulatory content, permits, and legally prescribed emission thresholds across
the entire organization in a cost-efficient way.
SAP software also provides preconfigured sustainability reports, following Global Reporting
Initiative standards, to increase universally recognized brand and stakeholder recognition.
The speed and flexibility offered by cloud computing
is creating new opportunities for best-run chemical
companies. Cloud applications from SAP and the open
SAP HANA application cloud allow companies to build
differentiating solutions at the point of engagement –
establishing nimble global business networks or
connecting faster and more directly with customers.
Cloud
85% Believe cloud computing
will have a major impact on
their organization, through
efficiencies, innovation, or
competitive differentiation
Source: SAP Performance
Benchmarking
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Applications
SAP Innovations
SAP HANA
Mobile
Analytics
Cloud
© 2013 SAP AG 32 / 40
Ten of the top 10 and 97 of the top 100 chemical companies run SAP.
Best-Run Customers
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Best-Run Customers
Air Products
Braskem
Perstorp
Why SAP?
Novus
© 2013 SAP AG 33 / 40
SAP co-innovates with leading chemical companies through the Chemical
Executive Advisory Council to constantly deliver new enhancements across the
value chain: from product safety and stewardship to supply chain planning and
execution.
Customer Co-Innovation
Chemical Executive Advisory Council
CIOs of top chemical companies share innovation, technology requirements, and best practices
to succeed in a more volatile, complex market.
Co-innovation partners
Consulting and system integration partners.
Value added resellers for supply chain optimization, price and margin management, enterprise
content management, and the like.
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Best-Run Customers
Air Products
Braskem
Perstorp
Why SAP?
Novus
© 2013 SAP AG 34 / 40
“Now that technicians have actual information from our central system, we can
react to customer requirements more precisely, give technicians nearly real-time
information, and integrate PDA information with our portal.”
José Antonio Garcia Espinoso, Project Leader, Air Products
As a leading supplier of gases, chemicals, equipment, and
services, Air Products serves a wide range of customers in
industry segments including food and beverage, health and
personal care, and transportation.
To sustain business growth, it needed an integrated mobile solution
to handle field data. The SAP Afaria mobile device management solution
helped the European healthcare division of Air Products boost field
productivity and better meet customer and patient needs.
Key Benefits
Better service through dependable data and a comprehensive
view of the patient situation
Improved logistics distribution and reduced paperwork
Reduced system maintenance costs by replacing legacy system
Minimized costs by using a train-the-trainer approach and
central team
50% Decreased document processing time
50% Decreased lost assets
5% Increased employee productivity (in product traceability)
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Best-Run Customers
Air Products
Braskem
Perstorp
Why SAP?
Novus
© 2013 SAP AG 35 / 40
“The SAP solution implementation has had a strong impact on how Braskem
fulfills customer demands, thanks to improved inventory management. The
return on the investment has been extremely fast.”
Roger Ueno, Processes and Systems, Braskem
Braskem was created by the merger of several Brazilian
petrochemical firms. It provides products and Services
around thermoplastic resin and green polyethylene, produced
from sugar cane instead of oil derivatives.
Braskem optimized supply chain processes, increased sales forecast
accuracy, and reduced costs for its vinyl business after implementing the
global availability to promise functionality (GATP) in the SAP Advanced
Planning & Optimization component.
Key Benefits
Increased the accuracy of sales forecasts through better inventory
management
Boosted customer satisfaction through faster fulfillment of orders
Reduced costs in logistics and supply chain management
90% Reduction in inefficiency-related logistics costs
18% Increase in sales forecast accuracy
$3 million Value generated in first year after implementation
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Best-Run Customers
Air Products
Braskem
Perstorp
Why SAP?
Novus
© 2013 SAP AG 36 / 40
“The ultimate way to create value is to identify and deliver key initiatives
that improve corporate performance by improving the performance of
our KPIs. SAP Supply Chain Performance Management helps our organization
focus on managing our core business KPIs versus looking at reports all day.”
Alex Pierroutsakos, Global Chief Information Officer, Novus International Inc.
Novus International is a global leader in developing
animal health and nutrition solutions for livestock,
poultry, companion animals, aquaculture, and people.
Novus chose SAP to get visibility into operational, financial, and
enterprise performance metrics to drive corporate goals and improve
business processes via the SAP Supply Chain Performance
Management analytic application. Sixteen key performance indicators
are tracked to improve organic growth, product profitability, resource
efficiency, and customer satisfaction while managing working capital.
Key Benefits
Standardized business processes and improved performance, globally
Higher customer satisfaction from fewer supply chain bottlenecks
Fewer stock-outs and greater liquidity to optimize inventory level
Greater Flexibility in building key performance indicators (KPIs) for enterprise-wide performance management
Improved Decision making via faster access to clear performance metrics
Better Ability to manage operations and take timely, proactive actions
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Best-Run Customers
Air Products
Braskem
Perstorp
Why SAP?
Novus
© 2013 SAP AG 37 / 40
“Not having an automated REACH compliance system is inconceivable to
us now. Without the SAP Environment, Health, and Safety Management
application we couldn’t manage our compliance obligations.”
Edith Cerbelaud, Product Stewardship Manager, Perstorp Group
Perstorp Group manufactures, imports, and uses specialty
chemicals in coatings, aerospace, marine, engineering, and
construction industry applications.
Recently spun off as an independent subsidiary of Rhodia, Perstorp was
still using the SAP ERP application of its parent corporation. Company
executives viewed the REACH mandate as an opportunity to not only
support compliance requirements but also to gain autonomy, build a
centralized compliance solution, and improve communications with
clients and suppliers.
Key Benefits
Automated collection, processing, and assessment of compliance data
Reduced time needed to update safety data sheets and exposure
scenarios
Improved product stewardship by enhancing data integrity
75% Reduction in IT operation costs
10% Productivity gain in REACH-related tasks
100% Avoidance of compliance-related trial costs
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Best-Run Customers
Air Products
Braskem
Perstorp
Why SAP?
Novus
© 2013 SAP AG 38 / 40
SAP for Chemicals solutions enable sustainable growth through safely optimizing
asset performance, enabling reliable and profitable order fulfillment, and driving
superior returns on product innovation. The solutions can be deployed flexibly, are
highly scalable at low cost, and can be accessed anytime from anywhere,
leveraging the latest technology innovations.
Tightly Integrated Business Solutions
SAP offers the most comprehensive portfolio of solutions for the chemical industry, enabling
companies to focus their key business processes and activities in their extended network: on
assets, operations, and customer-driven product innovation.
Leveraging Key Breakthrough Innovations
SAP solutions are based on the industry’s most innovative technologies, including the
SAP HANA platform and mobile, analytics, and cloud solutions for optimized, more efficient
business processes at the lowest possible cost.
40 Years of Delivering Value to the Industry
The world’s leading chemical firms, across every major segment of the industry worldwide, rely on
SAP solutions to drive sustainable growth, profitability, and value to their customers.
Why SAP?
Executive
Summary
SAP Solutions SAP Innovations References Contact Us
Best-Run Customers
Air Products
Braskem
Perstorp
Why SAP?
Novus
© 2013 SAP AG 39 / 40
Benchmark Your Performance
Position your organization for dominance in this new economy with the business performance
benchmarking program from SAP – available free to SAP customers and select prospects. The
SAP benchmarking program has helped more than 3,000 organizations assess their strengths,
uncover areas for improvement, and identify best practices and IT strategies that generate clear,
tangible value – not someday, but today.
Go Live in Weeks
Here’s the fastest way to run your business better: our rapid-deployment solutions. In one
package, you get everything you need to be up and running quickly – including preconfigured
software and implementation services – in just weeks. With a defined scope and predictable costs,
there are no surprises.
Join Your Community of Practices
Every day, SAP Community Network (SCN) changes the way that thousands of SAP users work. It
lets members help one another solve problems, learn, and invent new ways to get things done –
faster. Find out how to connect with people, content, and resources.
Find Out More About How Your Organization Can
Become Best-Run
Visit valuemanagement.sap.com >>
Visit sap.com/solutions/rds >>
Visit scn.sap.com >>
Executive
Summary
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Industry Executive Overview
Chemicals
SAP for Chemicals
http://www54.sap.com/industries/chemicals.html
https://twitter.com/SAP4chemicals
http://scn.sap.com/community/chemicals
http://www.youtube.com/user/SAPCommunities
https://www.facebook.com/SapForChemicals
© 2013 SAP AG
CMP 23283 (13/02)
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