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Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
Dig
ita
l S
tory
Cu
be
s
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
Dig
ita
l S
tory
Cu
be
sMa
ry G
alv
inJa
me
s O
'Su
lliv
an
La
vo
sla
va
Be
nči
ć
DIG
ITA
L ST
ORY
CU
BES
TEA
M
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
CUST
OM
ER S
EGM
ENTS
THE
STRO
NG
EST
SEG
MEN
T
• E
uro
pe
an
mu
seu
ms
(200
0 m
useu
ms)
OTH
ER S
EGM
ENTS
• ot
her c
ultu
ral i
nstit
utio
ns (l
ibra
ries,
arch
ives
, gal
lerie
s, cu
ltura
l her
itage
site
s...)
• ed
ucat
iona
l ins
titut
ions
• in
stitu
tions
for s
ocia
l car
e (k
inde
rgar
ten,
eld
erly
hom
es)
• fo
unda
tion
for t
he in
tegr
atio
n of
imm
igra
nts,
min
oriti
es...
• to
uris
m a
ssoc
iatio
ns a
nd c
ompa
nies
to c
arry
out
cul
tura
l tou
rism
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
CCCCCUST
OM
ER S
EGM
ENTS
EARL
Y A
DO
PTER
S
• M
use
um
s lo
cate
d i
n A
lpe
-Ad
ria
re
gio
n*
an
d C
ork
**
* Sl
oven
ia, C
roat
ia, N
orth
-Eas
t Ita
ly, C
arith
ia-A
ustr
ia
**
Cork
City
and
Sur
roun
ds
CCCCCCro
ati
a /
18
1S
lov
eeeennnn
ia /
113
1
Co
rk /
12
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
HO
W T
O ..
.
CUST
OM
ERS
PRO
BLEM
S
• es
tabl
ish
com
plet
e an
d de
ep in
tera
ctio
n an
d co
mm
unic
atio
n be
twee
n m
useu
m a
nd v
isito
rs?
• es
tabl
ish
a di
rect
and
long
term
invo
lvem
ent (
rela
tions
hip)
in c
onte
nt c
reat
ions
?•
impr
oove
eff e
ctiv
e aw
aren
ess,
deep
lear
ning
(mem
oris
ing)
of t
he m
useu
m c
onte
nt?
EXIS
TIN
G A
LTER
NAT
IVES
Mus
eum
s ap
ply
trad
ition
al (a
nalo
g) s
tory
telli
ng e
vent
s an
d ga
min
g ac
tiviti
es.
• St
ory
card
s, Ro
ry S
tory
Cub
es, S
tory
telli
ng D
ice,
Boi
ng-B
oing
(mor
e sp
ace,
they
don
’t sa
ve th
e re
sults
)•
Dig
ital S
tory
telli
ng P
roto
type
- Eu
rope
ana
API
viv
ify
mu
seu
m p
roje
cts
(exh
ibiti
ons,
them
atic
rout
es, e
vent
s, co
llect
ions
...)
inv
olv
e v
isit
ors
so
cia
lisi
ng
,
coll
ab
ora
tin
g a
nd
co
mp
eti
ng
incr
ea
se t
he
nu
mb
er
of
ne
w
an
d r
etu
rn v
isit
ors
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
UN
IQU
E VA
LUE
PRO
POSI
TIO
N
WH
AT
DIG
ITA
L S
TO
RY
CU
BE
S (
DS
C)
EX
AC
TLY
IS
?
WH
AT
WE
OF
FE
R ..
.
a lig
htg
am
ifi c
ati
on
/sto
ryte
llin
ga
pp
lica
tio
n
for A
ndro
id p
latf
orm
*
Man
age
Stor
ies
Man
age
Stor
ies
aag
eSt
oes
Man
age
Stor
ies
Save
Save
Save
PRES
S fo
r pic
ture
s
Exi
t
Crea
te S
tory
Bac
kk
Writ
e st
ory
PRES
S fo
r pic
ture
ssssS
f
Writ
e st
ory
Crea
te S
tory
SB
ack
Plea
se n
ame
your
You
can
writ
e yo
ur s
tory
her
e
Nas
lov
Moj
e zg
odbe
vseb
ina
Moj
e zg
odbe
Nas
lov
zgod
be 1
Nas
lov
zgod
be 2
MSt
iM
anag
eSt
orie
sM
anag
e St
orie
sM
anag
e St
orie
sM
anag
e St
orie
s
Nas
lov
zgod
be 1
Nas
lov
zgod
be 2
Nas
lov
Moj
e zg
odbe
tech
nic
al
sup
po
rt
imp
lem
en
tati
on
se
rvic
es
ba
sic
ap
pli
cati
on
fre
e o
f ch
arg
e
*73.
3% s
mar
tpho
ne u
sers
acr
oss
Euro
pe in
201
4.
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
DS
C b
asi
c a
pp
lica
tio
n i
s re
ad
y
to i
mp
lem
en
t in
2 w
ee
ks.
DS
C b
asi
c a
pp
lica
tio
n i
s te
ste
d
in p
rac
tice
.
UN
IQU
E VA
LUE
PRO
POSI
TIO
N
WH
AT
WE
OF
FE
R ..
.
DS
C t
ran
sfo
rms
vis
ito
rs in
to
act
ive
pa
rtic
ipa
nts
an
d s
up
po
rts
en
tert
ain
me
nt
/ d
isco
ve
ry/
cre
ati
vit
y.
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
Mu
seu
m's
vis
ito
rs b
uil
d p
ers
on
ali
sed
sto
rie
s,in
spire
d w
ith im
ages
and
exh
ibiti
on e
xper
ienc
e.•
Use
rs s
ele
ct
the
im
ag
es
ran
do
mly
. •
Use
rs w
rite
th
e s
tori
es
ab
ou
t im
ag
es
alr
ea
dy
se
en
.
• U
sers
sa
ve
an
d s
ha
re t
he
ir s
tori
es
in t
o “
mu
seu
m's
ro
om
s”.
FRO
M P
ROBL
EM T
O S
OLU
TIO
N
HO
W I
T W
OR
KS
?
Mu
seu
m c
ho
ose
s a
nd
pro
vid
es
ima
ge
s
(pai
ntin
gs, s
culp
ture
s, ob
ject
s... f
rom
Eur
opea
na d
atab
ase)
.
→ D
SC
viv
ifi e
s m
use
um
pro
jec
ts
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
FRO
M P
ROBL
EM T
O S
OLU
TIO
N
Mu
seu
m r
ew
ard
s th
e b
est
s "s
tory
tell
ers
".
Mu
seu
m's
re
wa
rd (T
he M
aste
r of S
tory
telli
ng) i
s a
fo
rm o
f
ac
tiv
e c
oo
pe
rati
on
wit
h t
he
mu
seu
m (g
uidi
ng, w
ritin
g,
pain
ting.
..).
HO
W I
T W
OR
KS
?
→ D
SC
in
cre
ase
s th
e n
um
be
r o
f
n
ew
an
d r
etu
rn v
isit
ors
→ D
SC
inv
olv
es
vis
ito
rs s
oci
ali
sin
g,
co
lla
bo
rati
ng
an
d c
om
pe
tin
g
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
CHA
NN
ELS
• w
ord
of
mo
uth
• in
tro
du
cti
on
s
• E
uro
pe
an
a C
rea
tiv
e C
ha
lle
ng
e (p
oten
tial c
usto
mer
s in
the
loca
l env
ironm
ent,
→ P
R, n
ewsp
aper
, rad
io...
)•
Eu
rop
ea
na
Cre
ati
ve
Ch
all
en
ge
(pot
entia
l cus
tom
ers
in th
e w
ider
Eur
opea
n en
viro
nmen
t → d
irect
con
tact
s)•
oth
er
mu
seo
log
y m
ee
tin
gs
an
d c
on
fere
nce
s
• so
cia
l m
ed
ia, b
log
ing
• cu
sto
me
r in
terv
iew
ing
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
REVE
NU
E ST
REA
M a
nd K
EY M
ETRI
C
20
12
-20
14
DE
VE
LO
PIN
G A
ND
TE
ST
ING
PE
RIO
D O
F D
IGIT
AL
ST
OR
Y C
UB
ES
(DSC
V1)
• D
SC
V1
wa
s d
ev
elo
pe
d a
nd
te
ste
d i
n a
cad
em
ic e
nv
iro
nm
en
t
(Uni
vers
ity o
f Cor
k, Ir
elan
d; S
choo
l of A
rts
of N
ova
Gor
ica,
Slo
veni
a).
• T
he
co
sts
of
the
DS
C V
1 a
pp
pro
du
cti
on
are
co
ve
red
.•
DS
C V
1 i
s fr
ee
of
cha
rge
fo
r n
on
-co
mm
erc
ial
use
.
20
15
EA
RLY
IM
PL
EM
EN
TA
TIO
N P
ER
IOD
• St
art-
up fu
nds
(200
0€) f
or th
e pr
e-sa
les
activ
ities
(mar
ketin
g, p
rom
otio
n, P
R,
new
par
tner
ship
s/co
wor
kers
...)
• Es
timat
ed in
com
es in
201
5 (2
0000
€) w
ill c
over
our
wor
k an
d st
art-
up e
xpen
ses.
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
REVE
NU
E ST
REA
M a
nd K
EY M
ETRI
C
20
16
-20
17
IMP
LE
ME
NT
AT
ION
PE
RIO
D
• Im
plem
enta
tions
in 2
016-
2017
will
brin
g us
a p
rofi t
to in
vest
in fu
rthe
r re
sear
ch a
nd d
evel
opin
g.
• W
e ar
e ab
le to
man
age
up
to
10
0 b
asi
c im
ple
me
nta
tio
ns
in t
hre
e y
ea
rs.
2015
2016
2017
2018
Basi
c im
plem
enta
tions
1030
6010
Estim
ated
inco
mes
€20
000
6000
012
0000
2000
0Es
timat
ed p
rofi t
€0
9000
2400
060
00
20
18
-
FIN
AL
ST
AG
E
• W
e w
ill m
aint
ain
the
rela
tions
hips
with
exi
stin
g cu
stom
ers a
nd im
plem
enta
tions
.
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
COST
STR
UC
TURE
CU
ST
OM
ER
’S I
NV
ES
TM
EN
T -
BA
SIC
EX
AM
PL
E
Fir
st t
en
cu
sto
me
rs in
20
15
wil
l in
ve
st fr
om
36
30
€ fo
r DSC
bas
ic im
plem
enta
tion
(1 e
xhib
ition
/ 1
mon
th /
2 us
ers
sim
ulta
neou
sly
/ 60
artif
acts
/ 60
sto
ries)
.
COST
S - I
N T
HE
INST
ITU
TIO
N
2200
-250
0ۥ
hard
war
e: 2
x ta
blet
with
And
roid
2.3
or h
ighe
r 20
0-50
0ۥ
in-h
ouse
sta
ff : c
urat
or, c
oord
inat
or, a
dmin
istr
ator
, dem
onst
rato
r 20
00€
• in
fras
truc
ture
con
ditio
ns: w
i-fi ,
inte
rnet
site
...
COST
S - P
AID
TO
TH
E D
SC T
EAM
14
30-4
130€
(one
impl
emen
tatio
n of
a m
inim
um v
iabl
e pr
oduc
t)•
soft
war
e: D
SC V
1 0€
• id
eatio
nal c
once
pt: d
esig
n, b
rand
80
0-35
00€
• te
chni
cal s
uppo
rt (i
mag
es c
usto
mis
atio
n, s
et u
p, a
rchi
ving
...)
630€
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
UN
FAIR
AD
VAN
TAG
E
AD
VA
NT
AG
ES
• W
e ar
e e
xp
eri
en
ced
in
tern
ati
on
al
tea
m w
ith a
sen
se fo
r our
cus
tom
er
segm
ent a
nd fo
r the
ir pr
oble
ms.
• O
ur s
oft
wa
re i
s te
ste
d a
nd w
e ha
ve s
how
n m
esa
ura
ble
re
sult
s.•
Our
sof
twar
e is
rea
dy
to
im
ple
me
nt.
• O
ur b
asic
app
licat
ion
is f
ree
of
cha
rge
.•
We
off e
r com
plet
e im
ple
me
nta
tio
n s
erv
ice
s (c
onsu
lting
by
the
idea
tiona
l co
ncep
t, te
chni
cal s
uppo
rt, m
akin
g us
er g
alle
ries,
mon
itorin
g an
d an
alyz
ing
the
resu
lts (s
torie
s), i
deas
by
rew
ardi
ng p
laye
rs, a
rchi
ving
, and
re-u
sing
resu
lts).
DE
FIC
IEN
CIE
S /
“F
IRS
T M
OO
VE
RS
”
• w
e do
n’t h
ave
insi
der i
nfor
mat
ions
, •
we
don’
t hav
e th
e rig
ht “c
eleb
rity”
end
orse
man
ts,
• w
e di
dn’t
build
the
com
mun
ity /
soci
al n
etw
ork.
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
WH
AT N
EXT?
WH
AT
WE
NE
ED
?
• Bu
sine
ss s
uppo
rt
• M
ento
ring
and
coac
hing
• Te
chni
cal s
uppo
rt•
Mar
ketin
g an
d Pr
omot
ion
• Ac
cess
to F
inan
ce•
Faci
litat
ing
part
ners
hips
• Ex
pert
’s su
ppor
t by
spec
ialis
ts in
livi
ng la
bs
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
SUM
UP
THE
ESSE
NCE
OF
DIG
ITA
L ST
ORY
CU
BES
DIG
ITA
L S
TO
RY
CU
BE
S..
.
WE
OF
FE
R ..
.
is a
ligh
t ga
mifi
ca
tio
n/s
tory
tell
ing
ap
pli
cati
on
for A
ndro
id p
latfo
rm*
tech
nic
al
sup
po
rt
imp
lem
en
tati
on
se
rvic
es
ba
sic
ap
pli
cati
on
fre
e o
f ch
arg
e
ap
p. r
ea
dy
to
imp
lem
en
t in
2 w
ee
ks
ap
pli
cati
on
te
ste
d in
pra
ctic
e
tra
nsf
orm
s v
isit
ors
into
act
ive
pa
rtic
ipa
nts
an
d
sup
po
rts
en
tert
ain
me
nt
/ d
isco
ve
ry/c
rea
tiv
ity.
Dig
ital S
tory
Cub
es /
Lavo
slav
a Be
nčić
Euro
pean
a Cr
eativ
e D
esig
n Ch
alle
nge
2015
Dig
ita
l S
tory
Cu
be
s
SUM
UP
THE
ESSE
NCE
OF
DIG
ITA
L ST
ORY
CU
BES.
..
...T
O R
ES
OL
VE
MU
SE
UM
'S P
RO
BL
EM
S
DS
C in
vo
lve
s v
isit
ors
soci
ali
sin
g, c
oll
ab
ora
tin
g
an
d c
om
pe
tin
gD
SC
in
cre
ase
s th
e
nu
mb
er
of
ne
w a
nd
retu
rn v
isit
ors
DS
C v
ivifi
es
ev
en
ts,
ex
hib
itio
ns
an
d
coll
ec
tio
ns