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DTDC

Prepared by-

Shubhangi

Firoj

Deepak

Karan

Rashi

Submitted to-

Prof. S S Sharma

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DTDC Overview

• Started in 1990• India’s largest delivery network• Handles 10 million parcels per month• 13,000 people in operations • 3,700 locations• Serves 10,000 Pin codes• 10 Regional offices and gateways• 240 International destinations• ISO9000 Certified• Reliance (ADAG) large shareholder

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Technology

Web based tracking SMS based tracking Bar coding

verification IBM partnership 10 Years of

investment Linked with partners

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Roadways : 65,569 kms. of Highways

Railways : 63,940 kms.

Airways : 30 major Airports

Waterways : 12 major ports & other minor

intermediate ports

Transportation medium

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Tracking of consignment

• Customer can track all your Domestic Consignments sent via internet:

• SMS Tracking:

Current status can be checked by sending a SMS in the format 'DTDC Consignment No.' to the number: 9845324040

Domestic:

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Tracking for international consignment

• Online tracking of Consignment sent to Overseas destinations. Enter Airway Bill No below:

SMS : To get the current status of International consignment, send a SMS in the format 'INTL Consignment No.' to the number: 9845324040.

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Complaint Form

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Thank Yousuresh@dtdc.com

www.dtdc.com