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Internship Report of Dubai Islamic Bank 2013
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ACKNOWLEDGEMENT ACKNOWLEDGEMENT First of all I am thankful to "ALMIGHTY ALLAH" Who gave me the strength, patience, courage and enthusiasm needed to write and complete this report, and countless salutations to upon the Holy Prophet Muhammad (PBUH), the sea of knowledge who has guided His Ummah to seek knowledge from cradle to grave. Then to my friends who assisted me in this effort and we worked daylong to accomplish this assignment. I have a debt of gratitude to all my teachers who taught me throughout my academic career. The preparation of this report was a massive undertaking but the highly competent and experienced management of Askari Bank for provided me with all assistance, information, advice and suggestions that I needed which contributed importantly to this report. Altaf Hussain 11111111111 1
Transcript
Page 1: Dubai islamic bank

ACKNOWLEDGEMENTACKNOWLEDGEMENT

First of all I am thankful to "ALMIGHTY ALLAH" Who gave me the strength, patience,

courage and enthusiasm needed to write and complete this report, and countless salutations

to upon the Holy Prophet Muhammad (PBUH), the sea of knowledge who has guided His

Ummah to seek knowledge from cradle to grave.

Then to my friends who assisted me in this effort and we worked daylong to accomplish this

assignment. I have a debt of gratitude to all my teachers who taught me throughout my

academic career.

The preparation of this report was a massive undertaking but the highly competent and

experienced management of Askari Bank for provided me with all assistance, information,

advice and suggestions that I needed which contributed importantly to this report.

Altaf Hussain

11111111111

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1. EXECUTIVE SUMMARY1. EXECUTIVE SUMMARY

As per the requirements for the degree of MBA at AIOU, I got an opportunity to get eight weeks

internship exposure. Askari Bank, F-10 Markaz, Islamabad provides me the chance to have this

experience with a prestigious institution. During my internship I was rotated in the various

departments in order to get in depth idea of how the bank functions. This report thoroughly

outlines and explains my observations, findings and analysis and my knowledge of the banking

sector in general and Askari Bank in particular.

In this report, there is an introduction of Askari Bank. In introduction, there is history of Askari

Bank, strong commitment and loyal service, highly trained professionals, and credit rating. The

report also includes the details of the products offered by DIBPL which includes Takaful plan

and other Islamic Compliance products. This report also focuses the general banking of DIBPL

which includes Cash department, Remittances section, Account opening, Debt cards etc.

Subsequent to it this report contains my experience and learning that what I have learned from

this internship and what was my experience regarding this internship. The report also contains

my analysis that I scrutinize in the organization by using two method SWOT and Financial

analysis. With the help of these methods I have some suggestions and recommendations to

improve the performance of the Bank, which also mentioned in this report. By following these

suggestions bank can improve their product market and can easily gain the attraction and

satisfaction of customers. Not only the customers, bank also can improve the satisfaction and

performance level of its employees by these suggestions.

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2. OBJECTIVES OF STUDYING THE ORGANIZATION2. OBJECTIVES OF STUDYING THE ORGANIZATION

OverviewAfter the completion of degree MBA (Finance) I want to enter and check the practical work

according to my specialization. For that purpose I selected the banking sector because I have

done specialization in finance.

Second and next main objective of studying organization; I want to enter in practical field and

want to learn that which discipline is required for leading a successful future life. I think I am

very lucky person that I selected Askari Bank as my learning organization.

Objectives that I want to achieveObjectives that I want to achieve by studying the organization are as follows:

First of all I want to check the practical work according to my degree specialization.

During my internship in Askari Bank I have learnt that how to use the knowledge in

practical field.

Secondly I want to learn that how to mange an organization and how to mange the

finance for a financial organization, as my degree is related to Financial Management.

Customers dealing is another major objective that I want to achieve. During my

internship I learnt that how to deal with customer.

Financial institution is a place where every type of businessmen visits, so during my

internship in DIBPL I met with many businessmen and learnt that how different

businesses run.

And another main objective that I want to achieve that how an organization consist with

different departments and how different functions are done in different departments of an

organization.

Through this internship I learned many things. It was a great experience for me to

comprehend the working environment. During this period I face different types of working

conditions, which will help me to know that, how to handle these conditions in future.

Through this internship I am able to do work in all departments of Bank because I know all

rules, policies, and responsibilities, which mentioned in DIBPL departments and products of

these departments so I achieved 80% of my objective

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3. OVERVIEW OF THE ORGANIZATION3. OVERVIEW OF THE ORGANIZATION

Askari Bank is the leading Islamic bank operating in Pakistan. Its balance sheet size is

improving with the passage of time. It has redefined its role and has moved from a public

sector organization into a modern Islamic bank. The Bank's services are available to

individuals, corporate entities. While it continues to act as investor of public funds and it has

diversified its business portfolio and is today a lead player in the debt equity market,

corporate investment banking, retail and consumer banking, treasury services and is showing

growing interest in promoting and developing the country's small and medium enterprises

and at the same time fulfilling its social responsibilities, as a corporate citizen.

In today's competitive business environment, DIBPL need to redefine its role and shed the

public sector bank image, for a modern Islamic bank. It is listed in Securities and Exchange

Commission of Pakistan in 2006.

Askari Bank is today a progressive, efficient, and customer focused institution. It has

developed a wide range of consumer products, to enhance business and cater to the different

segments of society. Some schemes have been specifically designed for the low to middle

income segments of the population.

It has taken various measures to facilitate overseas Pakistanis to send their remittances in a

convenient and efficient manner. More recently it has started Electronic Home Remittances

Project. This project introduces technology based system to handle inward remittances

efficiently, by ensuring that the Bank's branches keep a track of the remittance received from

abroad till its final receipt. A number of initiatives have been taken, in terms of institutional

restructuring, changes in the field structure, in policies and procedures, in internal control

systems with special emphasis on corporate governance, adoption of Capital Adequacy

Standards under Basel II framework, in the up gradation of the IT infrastructure and

developing the human resource. Askari Bank has built an extensive branch network with 36

branches in Pakistan. The Bank's financial performance has been remarkable. In 2006, total

assets are estimated at Rs 8434280000, while deposits have grown to nearly Rs 4322621000.

The increase in profit was achieved through strong growth in core banking income. The

Bank maintains a sound loan portfolio diversified in nature to counter the risk of credit

concentration.

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3.1 HISTORY OF ASKARI BANK PAKISTAN LTD. 3.1 HISTORY OF ASKARI BANK PAKISTAN LTD.

Thirty years ago Askari Bank created history by becoming Worlds first Islamic Bank. Today

Islamic Banking has become one of the fastest growing economic sectors with over 300 financial

institutions; with assets estimated over at 300 billion US Dollar providing Islamic Financial

Services. Despite huge growth to the sector DIB is continued to be the pioneer and leader to

date. Since its inception DIB has evolved retail bank to a fully fledged bank catering to almost

all the requirements of the customers in providing to Sharia Compliant solutions locally and

internationally. It has constantly upgraded its services to individuals and companies who always

remain a valuable asset.

By combining the best Islamic traditional values with high standards technology and innovation,

DIB is committed to comply with not only fully transactions of financial dealings. DIB is also

committed to provide customer-satisfaction oriented job.

For its outstanding performance and contribution for Islamic financing, DIB received the best

Islamic Bank award in the Middle East Award 2006; by both Euro moneys Islamic Finance

Weekly and Gulf Wealth Forum. DIB has also awarded the bank of the year 2006 Banker

Awards.

DIBPL has started its operations since 2005. At that time the scale of business and number of

branches were very short. But just within the time period of five years, now DIB has an

extensive network of branches, a wide range of Islamic Compliant Products, well-managed

communication system and good return from operations.

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3.2 NATURE OF THE ORGANIZATION3.2 NATURE OF THE ORGANIZATION

Askari Bank Pakistan Ltd. is a public Organization. It implements the policies of SBP. Its basic

objective is to maximize the profit. It has major impacts on Pakistan economy with special

emphasis on fostering Pakistan's economic growth through aggressive and balanced lending

policies, technologically oriented products and services offered through its network of branches.

It deals with Revenue, collection and payments of salaries. It is a complete Islamic, retail and

corporate bank as well.

The Askari Bank is an Islamic institute which offers a variety of products according to the Sharia

principles and instructions. All the products and services are regulated by Sharia Board. If they

find someone violating the rules, they penalize. The Askari Bank makes different adjustments to

update business operations.

The Bank has also played an important role in financing the country’s growing trade, which has

expanded through the years as diversification took place. Askari Bank Pakistan Ltd. maintains its

position as Pakistan's one of the premier bank determined to set higher standards.

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3.3 BUSINESS VOLUME3.3 BUSINESS VOLUME

Askari Bank’s business volume is expanding day by day and now it becomes leading

bank of the Islamic Banking Sector. The authorized capital of the Bank is Rs.6776 million

divided into ordinary shares of Rs 10 each. The Bank is a subsidiary of Askari Bank PJSC, UAE

(The holding Company).

FIVE YEARS PERFORMANCE OF DIB FIVE YEARS PERFORMANCE OF DIB

Table: Business Volume

Years 2005 2006 2007 2008 2009

Total Assets 497 8434 21308 32050 35368

Deposits (Rs in Million) - 4322 16114 25459 27981

Advances (Rs in Million) - 3274 11348 18074 20590

Investments - 833 2974 3019 2823

Shareholder' Equity 418 3917 5126 6018 6776

Pre-Tax Profit/ (Loss) (Rs in Million) - -633 -568 -272 352

After-Tax Profit/ (Loss) (Rs in Million) - -412 -369 -182 277

Earning Per Share (Rs) - -2.09 -0.89 -0.35 0.38

Number of Branches 5 10 17 25 36

Number of Employees 120 225 350 470 722

Source: DIB annual report 2009

DIBPL top line (operating revenue) is 352 million in 2009 which is showing a unique

achievement of this organization. In 2008, the DIB was suffering loss of 272 million due to

heavy investment in infrastructure and other resources. DIB has improved its growth by over

200%. In 2007, the bank was suffering a loss of 568 million which is more than twice from

2008. These trends show that how efficiently and effectively working and improving its

standards by offering a wide variety of Islamic Compliant products and by bringing innovations.

Despite of profitability trends, here we can also see the flow of deposits, advances and

investment. The earning per share loss is recovered by the bank with very rapid approach.

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3.4 NUMBER OF EMPLOYEES

DESIGNATION NO OF EMPLOYEES

President

Senior Executive vice president

Executive vice president

Vice president

Assistant vice president

Branch Manager

Manager Operations

Credit Manager

Manager Finance

Manager Marketing

Manager Foreign Exchange

Manager Consumer Finance

Legal Advisor

IT Officer

Cash Officer

Accounts Officer

Clearing Officer

BDO

Teller

TOTAL

1

1

1

1

1

36

36

36

15

36

20

15

36

80

75

50

68

94

95

722

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3.5 PRODUCT LINES & SERVICES3.5 PRODUCT LINES & SERVICES

3.5.1 PRODUCTS OF DIBPL:

Products of bank include all those services which a customer can use effectively in his general

and business. Askari Bank Pakistan Ltd. F-10 Markaz branch offers a wide range of banking

services to public and private sector corporations, partnerships, individuals and others.

3.5.1.1 Current AccountAskari Bank Pakistan Ltd. is offering current account facility for its valued customers. This type

of account is suitable for businessmen and those customers who need financing with regular

intervals. Because they make receipts and payments in large quantity.

3.5.1.2 Regular Savings Account

DIBPL is offering another type of account which is named by regular savings account. DIBPL is

paying profit on this type of account according to volume of deposit. And another attracting

option is that profit is offered on monthly, quarterly, semi-annually and annually basis.

3.5.1.3 Saving Plus Account

Another type of account which DIBPL is offering is saving plus account. On this type of account

DIBPL is giving profit on comparatively higher rates than regular.

3.5.1.4 Saving Special Account

This is another type of account is offering by DIBPL to facilitate its valued customers. This type

of account has some special characteristics as compared to regular and plus. The profit margin is

higher than other types of accounts.

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3.5.1.5 Fixed Deposit/ Term Deposit

DIBPL is offering fixed deposit account according to the Sharia principles. Here in fixed deposit account deposited amount is invested and finally share of profit or loss is distributed between bank and customer.

SERVICES OF DIBPL

Services are output of the firm, which are in intangible form and the back bone of any

organization to earn profit. However, there are some basic services which DIBPL, F-10 branch

at present offers to his customers include:

Receipts of customer's deposits

Collection of his cheques drawn on other banks

Making payments through cheques drawn on it

Making remittances

Foreign trade service

3.5.2 International Banking

Askari Bank Pakistan Ltd. is at the forefront of international banking in

Pakistan, which is proven by the fact that DIBPL has its branches in all of the

major financial capitals of the world. Additionally, we have recently set up

the Financial Institution Wing, which is placed under the Risk Management

Group. The role of the Financial Institution Wing is: -

To effectively manage DIBPL exposure to foreign and domestic

correspondence manage the monetary aspect of DIBPL’s relationship with

the correspondents to support trade, treasury and other key business areas,

thereby contributing to the bank’s profitability.

3.5.2.1 DEMAND DRAFTS:

It is a safe, speedy and reliable way to transfer money; customers can now

purchase DIBPL’s Demand Drafts at very reasonable rates. Any person

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whether an account holder of the bank or not, can purchase a Demand Draft

from a bank branch.

3.5.2.2 MAIL TRANSFERS:

Money is safely and quickly moved by using DIBPL Mail Transfer service. And

DIBPL also offered the most competitive rates in the market.

3.5.2.3 PAY ORDER:

DIBPL provides another reason to transfer money using its facilities. Pay orders are

a secure and easy way to move money from one place to another. And as usual,

charges for this service are extremely competitive.

3.5.2.4 TRAVELER'S CHEQUES:

Negotiability: Pak Rupees Traveler’s Cheques are a negotiable instrument.

Validity: There is no restriction on the period of validity.

Availability: At 36 branches of DIBPL all over the country.

Encashment: At all branches of DIBPL.

Limitation: No limit on purchase.

Safety: DIBPL Traveler’s Cheques are the safest way to carry money.

3.5.2.5 LETTER OF CREDIT:

DIBPL is committed to offering its business customers the widest range of

options in the area of money transfer. In a commercial enterprise Letter of

Credit service is just what customers are looking for. With competitive rates,

security, and ease of transaction, DIBPL Letters of Credit are the best way to

do business transactions.

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TRADE FINANCES & OTHER BUSINESS LOANS

3.5.3 CORPORATE FINANCE:

3.5.3.1 Working Capital and Short Term Loans:

DIBPL specializes in providing Project Finance – Export Refinance to

exporters Pre-shipment and Post-shipment financing to exporters – Running

finance – Cash Finance – Small Finance – Discounting & Bills Purchased –

Export Bills Purchased / Pre-shipment.

3.5.3.2 Medium term loans and Capital Expenditure

Financing:

DIBPL provides financing for its clients’ capital expenditure and other long-

term investment needs. By sharing the risk associated with such long-term

investments, DIBPL expedites clients’ attempt to upgrade and expand their

operation thereby making possible the fulfillment of our clients’ vision. This

type of long term financing proves the bank’s belief in its client's capabilities,

and its commitment to the country.

3.5.3.3 Loan Structuring and Syndication:

Askari Bank Pakistan Ltd. leadership in loan syndicating stems from ability to

forge strong relationships not only with borrowers but also with bank

investors. Because syndicate partners understand the asset criteria, DIBPL

help borrowers meet substantial financing needs by enabling them to reach

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the banks most interested in lending to their particular industry, geographic

location and structure through syndicated debt offerings. Syndication

capabilities are complemented by capital strength and by industry teams,

who bring specialized knowledge to the structure of a transaction.

3.5.3.4 Cash Management Services:

With DIBPL Cash Management Services (in process of being set up), the

customer’s sales collection will be channeled through networking of DIBPL

branched spread across the country. This will enable the customer to

manage their company’s total financial position right from desktop

computer. They will also be able to take advantage of outstanding range of

payment, ejection, liquidity and investment services. In fact, DIBPL is

committed to provide everything, which takes to manage cash flow more

accurately.

3.5.4 SHORT TERM INVESTMENTS:

DIBPL now offers excellent rates of profit on all its short term investment accounts.

Whether the funds are invested for 3 months or 1 year, DIBPL’s rates of profit are

extremely attractive, along with the security and service only DIBPL can provide.

3.5.5 EQUITY INVESTMENTS:

DIBPL has accelerated its activities in the stock market to improve its

economic base and restore investor confidence. The bank is now regarded as

the most active and dominant player in the development of the stock

market. DIBPL is involved in the following:

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Investment into the capital market

Introduction of capital market accounts (under process)

DIBPL’s involvement in capital markets is expected to increase its

earnings, which would result in better returns offered to account

holders.

4. ORGANIZATIONAL STRUCTURE4. ORGANIZATIONAL STRUCTURE

4.1 STRUCTURE OF THE ASKARI BANK PAKISTAN LTD. 4.1 STRUCTURE OF THE ASKARI BANK PAKISTAN LTD.

In Askari Bank, the head is called “Chairman” of the Bank. And after Chairman there is Six

Broad of Directors. Askari Bank has Eleven Groups which control the working of the Divisions,

Wing, Department, Section and Regional of the Askari Bank. In DIBPL,

“Department” is called “Wings”.

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Corporate & Investment

Banking Group

Corporate & Investment

Banking Group

Chairman & President

Chairman & President

Credit Management

Group

Credit Management

Group

Audit & Inspection Group

Audit & Inspection Group

Compliance GroupCompliance Group

President’s SecretariatPresident’s Secretariat

Board of DirectorsBoard of Directors

Secretary Board of Directors

Secretary Board of Directors

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4.2 ORGANIZATION HIERARCHY OF DIB F-10MARKAZ BRANCH

I worked in Askari Bank Pakistan Limited as an internee for two months. During internship, I

rotated in different departments where I learned about these departments. The branch manager

monitors the whole branch to develop efficiency and effectiveness. The different department's

details are listed below.

BranchManager

DepositsDept

E-Remittances

Clearance Dept

Account Opening

Bills Section

AdvancesDept

HRDept

PensionDept

CashDept

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HRM & Administration

Group

HRM & Administration

Group

Operation Group

Operation Group

Commercial & Retail Banking

Group

Commercial & Retail Banking

Group

Treasury Management

Group

Treasury Management

Group

Special Assets Management

Group

Special Assets Management

Group

Overseas Management

Group

Overseas Management

Group

I.T. GroupI.T. Group

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There are seven departments are operating in F-10 Markaz Branch. In deposits section, various

kinds of deposits are made in routine and reported to head office. The deposit section is very

efficient and active. In remittances section deals with external and internal remittances to

facilitate the customers. Remittances are transferred through pay order, bank draft and telegram

transfer. In clearance department, cheques are cleared through clearing house by using the

facility of NIFT.

In advances department, bank makes different kind of advances and offer attractive Islamic

compliance products to attract customers. In other departments, HR department functions the

recruitment, performance appraisal, training and other relevant jobs. In cash department, the

collection and payment of cash is made.

(NOTE: Organogram is attached in annexes.)

4.3 VARIOUS DEPARTMENTS DETAILS 4.3 VARIOUS DEPARTMENTS DETAILS

DIBPL have a different department so I am going to explain the performance of every

department.

4.3.1 CASH DEPARTMENT

Cash department performs the following functions

4.3.1.1 Receipt

The money, which either comes or goes out from the bank, its record should be kept. Cash

department performs this function. The deposits of all customers of the bank are controlled by

means of ledger accounts. Every customer has its own ledger account and has separate ledger

cards.

4.3.1.2 Payments

It is a banker’s primary contract to repay money received for this customer’s account usually by

honoring his cheque.

4.3.1.3 Types of Cheques

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Some specific types of cheque are being entertained in the clearing department of

DIBPL.

LOCAL CHEQUE

By local cheque we mean collection of cheque from the banks which are the members of the

clearinghouse and which are located within the city.

OUT STATION CHEQUE

By out station cheque we mean collection of cheque from the banks which are situated outside

the city. It means that presenting bank and the bank on which the cheque is drawn are not

situated in the same city.

4.3.2 CLEARANCE DEPARTMENT

A clearing house is an association of commercial banks set up in given locality for the purpose

of interchange and settlement of credit claims. The function of clearinghouse is performed by the

central bank of a country by tradition or by law. In Pakistan, the clearing system is operated by

the SBP. If SBP has no office at a place, then NBP, as a representative of SBP act as a

clearinghouse.

The easy, safe and most efficient way is to offset the reciprocal claims against the other and

receive only the net amount owned by them. This facility of net inter bank payment is provided

by the clearinghouse.

The representatives of the local commercial banks meet at a fixed time on all the business days

of the week. The meeting is held in the office of the bank that officially performs the duties of

clearinghouse. The representatives of the commercial banks deliver the cheques payable at other

local banks and receive the cheques drawn on their bank. The cheques are then sorted according

to the bank on which they are drawn. A summary sheet is prepared which shows the names of

the banks, the total number of cheques delivered and received by them. Totals are also made of

all the cheques presented by or to each bank. The difference between the total represents the

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amount to be paid by a particular bank and the amount to be received by it. Each bank then

receives the net amount due to it or pays the net amount owed by it.

2.2.1 In-word clearing Books:

The bank uses inward clearing register for the purpose of recording all the details of the cheques

that the other banks have issued on the bank.

2.2.2 Out-Word Clearing Books:

The bank uses outward clearing register for the purpose of recording all the details of the

cheques that the bank has delivered to other banks.

4.3.3 ADVANCES DEPARTMENT

DIBPL give loans to the borrowers for different purposes. These loans are given for various

sectors for different periods. Small Finance, Cash Finance, Personal Loans, Demand Finance,

Running Finance, Corporate Finance, Export Import Financing, House Building Finance.

4.3.4 REMITTANCE DEPARTMENT

Another important department in the bank is remittances. People send their money to the other

persons and organizations through various way i.e. Bank draft, Telegraphic Transfer, Mail

Transfer, Coupons, Govt. Draft and Western Union Money Transfer etc. It works both inward

and outward.

DIBPL offers the following forms of remittances.

Demand Draft

Telegraphic Transfer

Pay Order

Mail Transfer

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Safe custody of specimen signature book

Preparation of periodical statements

Any other work/ duty assigned by manager

4.3.5 DEPOSITS DEPARTMENT

Customers keep their savings in PLS Saving Accounts and businessmen save their money in

bank Current Accounts. DIBPL gives profit on saving accounts and special saving accounts.

4.3.6 FOREIGN EXCHANGE DEPARTMENT:

This department mainly deals with the foreign business. The main functions of this department are:

a) L/C dealing.

b) Foreign currency accounts dealing.

c) Foreign Remittance dealing.

DIBPL is committed to offering its business customers the widest range of options in the area of

money transfer.  If a commercial enterprise then Letter of Credit service is just what it looking

for. With competitive rates, security, and ease of transaction, DIBPL Letters of Credit are the

best way to do its business transactions

This department deals with the foreign currency accounts which mainly include dollar account,

euro account etc.

4.3.7 PRIVILEGE BANKING DEPARTMENT

4.3.7.1 Online Banking

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This department is functioning only in online branches in the bank. This is a

fast track banking system in modern banking. DIBPL is also trying to

enhance this facility for their customers.

4.3.7.2 Utility Services

Keeping in view the difficulties faced by general public DIBPL has taken the

initiative to provide service for collection/receipt of utility bills on behalf of

WAPDA, Sui Gas and PTCL from 9.00 am to 5.00 pm all the branches through

out the countries are observing this practice to ease the long queues lined-

up at the counters of banks.

4.3.8 COMPLIANCE DEPARTMENT

Role of branch compliance department is to reconcile the prescribed frequencies, investigate

long pending reconciliation item, and ensure correct treatment every half year and clearing

system service branch-in major cities. Internal control is the integration of the activities, plans,

attitudes, policies and efforts of the people of the bank working together to provide reasonable

assurance that the organization will achieve its objectives and mission.

4.3.9 HUMAN RESOURCES MANAGEMENT DEPARTMENT

Human Resources Management Department works for the betterment of the employees.

Enhances skills, training management, service benefits, wages, medical facilities, staff loans are

basic functions of this department.

4.3.10 INFORMATION TECHNOLOGY DEPARTMENT

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Bank’s data collection and information system run by Regional Data Collection Center. This

department manages staff training programs regarding computer.

4.3.11 ISLAMIC BANKING

The year 2005 marked the first year of Islamic banking operations. During the year under

review, in addition to active participation in various Sukuk transactions, DIBPL has extended its

Islamic Banking Operations Network.

5. STRUCTURE OF FINANCE & ACCOUNTS DEPARTMENT

Accounts department is a backend department at Askari Bank,-10 Markaz; Islamabad performs

the following Accounting Operation:

Reports

It generates reports like Statement of Account Activity (a report on the activity of all accounts),

Statement of Affairs (a report on the assets and liabilities), Statement of Foreign Exchange (a

report on the foreign exchange currencies at the bank) and Statement of Profit and Loss. These

reports can be generated at daily, weekly, monthly, quarterly or yearly basis as required by the

bank.

Income and Expense

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The department also needs to calculate the revenues and expenses, control expenditure and

forecast profits every month.

Budget

Formulation of yearly budgets & targets in consultation with the branch manager is also done by

the accounts department.

Activity Checking

Daily activity checking and monitoring is done by the accounts department of the whole bank.

Storage of Records

Accounts Department also has the duty to store vouchers and system generated reports.

Payments

The accounts department is responsible to pay vendors on behalf of the bank with authorization

from the branch manager. It also has to amortize large payments and calculate depreciation of

branch assets.

5.3 The role of financial managers in establishing relationship

This is a senior role and the Relationship Manager will manage a portfolio of complex

borrowing corporate clients as well as being the primary point of contact for the banks

relationships with the Hedge Fund Sector.  The role will report to the Head of Corporate

Banking.

The ideal candidate will maximize opportunities to strengthen and leverage existing relationships

as well as continue to maintain and ensure high levels of customer satisfaction and retention all

the while generating new recommendations.  The successful candidate will be experienced in

developing growth plans and expanding the divisions borrowing and non-borrowing

relationships within the hedge fund sector.

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Strong working knowledge of commercial banking products, loan agreements, security and other

credit requirements, particularly with respect to the mutual and hedge fund sectors is preferred.

Essential qualifications include at least 10 years banking experience with at least 5 years in a

direct commercial customer contact role: in depth experience in structuring financing

transactions with the mutual and hedge fund sectors; experience in structuring financing

transactions with the property sector will be considered an asset. Financial manger in

establishing relationship always gives priority of his organization these benefits:

Maximization of profit.

Earning per share maximization.

Increase of sale

Welfare

Reduce in cost

Maximization of shareholder’s wealth.

5.4 Use of Electronic data in Decision-making

In today’s contemporary business, critical and timely decision making is a must and important

too. Today’s bank use sophisticated software’s that not only help in operations but also improves

decision making by providing different reports, which can produced at different periods of time,

that can help employees at every level of the banks administration.

5.4.1 Technical Methods that Affect the Industry

The banking industry of Pakistan is at the forefront of modernizing its daily operations by

introducing the latest technologies in its operations. Some of the technical methods that are used

and affect the banking industry are as follows:

Advanced technological products and services

Automation of operational tasks

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Decision making tools

5.4.2 Advanced technological products and services

Automatic Teller Machines (ATM) and ATM cards have been the biggest innovations that have

simply changed the way people today are now making their personal transaction. With ATM

cards, people can take out money from their accounts at any time, from any bank that they want

to, at their convenience.

ATM cardholders can take money out of their accounts, from any ‘1 link’ network ATM, the

largest ATM network of the country. Other ATM networks include ‘Mnet’ and ‘Cirrus’. Today

all banks are members of ‘1 link’, while most of them are members of Mnet and Cirus.

Internet Banking is another major technological product introduced by different banks of

Pakistan. With the help of internet banking, customers with the convenience of their own

personal computers can transfer money from their accounts, view their balances and a lot more.

5.4.3 Automation of operational tasks

Technical advancements have also impacted the daily operations of banks in

Pakistan. Online transfer of money between branches has increased the efficiency of exchange of

money between different account holders of the same bank.

Simple tasks such as balance inquiry and bank statements have become as easy as a click of a

button with highly sophisticated information systems.

All banks today have their own information systems that they can use in almost all departments

like clearing, account opening, car leasing and remittances.

5.4.4 Innovation

Innovation is a must in modern times, as it will help banks to compete in today’s highly

technologically advanced industry. Some of the innovations that the banking industry is looking

forward are:

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More advanced means of connectivity between branches through better and advanced

software and hardware to maintain connections with banks in remote areas and during

natural calamities in Pakistan. These might include better connection through WiFi or

WiMax, both new technologies.

More advanced information systems in banks that are more secured than before to

eliminate any chances of fraud and which are even more user friendly to help employees

to use them not only to make critical decisions but also satisfy customer need in a more

timely manner.

Advancements in online transfer from inter branch to an even more helpful inter bank

transfers.

Automation of simple operations task that will not only improve efficiency but also

reduce costs like stationery and courier services, like automation of check books etc.

5.5 SOURCES OF FUNDS

2005 2006 2007 2008 2009Bills PayableBorrowingsDeposits & other accounts

(Data Source: DIB Financial Statements)

The analysis of the balance sheet of the bank shows that current liabilities increases over the

period of time, the increase in liabilities and increase in loan shows that company wants to have

more cash in hand rather than lending it to others and losing the return on that investment. As for

as the fixed liabilities of company are concern they are showing increasing trend and same is

case with the current and long term liabilities but the increasing trend in assets is lower than the

2,233,671 12,723,830 129,714,891

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increasing trend in liabilities which in not a good position for the bank as shown in the table

borrowing are more increase in 2009.

5.6 GENERATION OF FUNDS

2005 2006 2007 2008 2009Mark-up incomeNon-mark-up incomeOther income

(Data Source: DIB Financial Statements)

In generation of funds of DIB, the most important source is mark-up income. There are three

earning revenues. Banks earning are mark-up income, non-mark-up income and other income. In

2005, the mark-up income is 20947333 which show a good strength of DIBPL. With the passage

of time the revenue of DIBPL is increasing with good figures and market share. The revenue

generated by the DIBPL is invested in the market to maximize its market share and to increase

its profitability index. In last five years the trends in generation of funds are positive and

remarkable.

5.6 ALLOCATION AND MOBILIZATION OF FUNDS

Allocation and mobilization of funds refers to the composition of funds in different sectors. How

many funds are used in acquiring assets, to pay the short term and long term obligations, for

investment purposes, to expand the business volume, to acquiring latest machinery and updated

technology, to pay the dividend etc. The finance department of DIBPL allocates the funds in

different sectors according to the policies of the management. Allocation of funds provides a

track how funds shape inflow and outflow in DIBPL.

2005 2006 2007 2008 2009Cash & balances with treasury banksBalances with other banksLending to financial institutionsInvestmentsAdvances

20,947,333 5,099,195 875,113

19,708,518 3,183,957 - 35,503,196 83,931,400 4,280,504 - 3,226,959

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Fixed assets Deferred tax assetsOther assets

154,834,534 248,313,793 275,685,541 328,895,152 348,990,764 (Data Source: DIB Financial Statements)

In balance sheet of bank the most important item is earning assets. There are four earning assets.

Bank has strong earning assets like advances investments and lending to financial institutions

has major percentage in of assets of bank. In liability and equity analysis the borrowing from

financial institutions and deposits have major portion and reserve and share capital has major

portion in equity. Out of the three earning assets (lending to financial institutions, advances and

investments) only advances have recorded a growth while Lending’s to financial institutions and

Investments fell respectively.

Analysis of balance sheet shows increase or decrease in each item as a percentage of assets

means that assets are chosen as key figure. As we have seen in the table the interest expense is

increasing with the turnover so the bank is more utilizing on advances. As for as the fixed

liabilities of company are concern they are showing increasing trend and same is case with the

current and long term liabilities.

CRITICAL ANALYSIS

6.0 FINANCIAL ANALYSIS

6.1 FIVE YEAR BALANCE SHEET

2005 2006 2007 2008 2009

(Rupees in 000)ASSETSCash & balances with treasury banksBalances with other banksLending to financial institutionsInvestmentsAdvancesFixed assets Deferred tax assetsOther assets

19,708,518 3,183,957 - 35,503,196 83,931,400 4,280,504 - 3,226,959

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154,834,534 248,313,793 275,685,541 328,895,152 348,990,764

LIABILITIES Bills PayableBorrowingsDeposits & other accountsSub- Ordinated loansLia against asset subj to finance leaseDeferred tax liabilitiesOther liabilities

149,655,669 240,849,667 263,443,596 312,675,308 331,946,025 NET ASSETS 5,261,484 7,464,126 12,241,945 16,219,844 17,044,739

PRESENTED BY Share capital Reserve Un appropriated profit

Surplus on revaluation of assets-net of Tax

12241945 7,464,126 12,241,945 16,219,844 17,044,739

(Data Source: DIB Financial Statements)

6.2 FIVE YEAR PROFIT AND LOSS

STATEMENT

2005 2006 2007 2008 2009

(Rupees in 000)

Mark-up / return / interest earnedMark-up / return / interest expensed Net mark-up / return / interest income

Provision against non-performing advancesProvision for / (reversal of) diminution in the value of

2,233,671 12,723,830 129,714,891 1,899,480 - 275,834 2,275,344

2,500,000 1,008,772 860,300 6,387,372 4,369,072

20,947,3336,559,39814,387,935

1,515,354

185,70714,297

32,807 1,748,16512,639,770

5,099,1951,273,8631,008,988

---

875,1138,257,159

20,896,929

8,878,80132,243

8,284_ 8,919,32811,977,601

-11,977,6014,950,000847,958

(15,729)5,782,2296,195,372

5,892,902

45,49612,133,770

10,48

33,633,73510,321,76823,311,967

2,446,739

(245,881) - 23,0692,223,92721,088,040

4,926,6041,718,4781,205,638 - - - 1,573,9059,424,62530,512,665

11,195,133 198,298 63,206 11,456,63719,056,028 -19,056,028 7,154,002(1,098,709) 291,291 6,346,58412,709,444

9,161,747

43,22121,914,412

21.51

43,788,628 13,634,912 30153,716 3,075,723

(709,461) - 5,2842,37154627,782,170

6,144,6282,891,7551,333,8401,169,515 (4,464) 627,61812,162,89239,945,062

13,443,441 (17,283) 208,327 13,634,48526,310,577 -26,310,577 8,695,598 530,652 61,9819,288,23117,022,346

19,372,523

--------------36,394,869

20.88

50,569,48116,940,01133,629,470

4,723,084

(40,248) - 39,899 4,722,73528,906,735

6,781,6833,263,2461,042,8272,341,690

(31,964) 147,36313,544,84542,451,580

14,205,911 168,027 17,141 14,391,079 28,060,501 -28,060,501 8,311,500 391,497 323,731 9,026,72819,033,773

32,074,677

39,00751,147,457

23.34

60,940,79823,884,76837,058,030

10,590,565

373,249 4,000____-___10,970,81426,087,216

7,925,3702,878,9323,969,057 395,427

1,7071,245,36916,415,86242,503,078

18,171,198 747,521 583,361 19,502,08023,000,998 -23,000,99811,762,650 - (4,220,240) 7,542,408 15,458,590

45,344,188

130,45660,933,234

17.4828

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InvestmentsProvision against off balance sheet obligationsBad debts written off directly Net mark-up /interest income after provisions

i) Non mark-up / interest income Fee, commission and brokerage incomeDividend incomeIncome from dealing in foreign currenciesGain on sale of securities-netUnrealized gain/(loss) on revaluation of investments Classified as held for tradingOther income

Total non-markup / interest income

ii) Non mark-up / interest expenseAdministrative expensesOther provisions / write offsOther charges

Total non-markup / interest expenses

Extra ordinary / unusual itemsiii) Profit before taxation

Taxation - Current - Prior years - Deferred

iv) Profit after taxation

Unappropriated profit brought forwardTransferred from surplus on revaluation of fixed assets on account of incremental depreciationProfit available for appropriation

Basic and diluted earning per share-after tax

(Data Source: DIB Financial Statements)

6.3 RATIO ANALYSIS

Ratios provide the means of showing the relationship, which exists between,

figures of the Balance Sheets and Income Statements. The analysis is

undertaken to assess important characteristics of business like liquidity,

solvency and profitability. A study of these aspects enables drawing

conclusions as to financial requirements and capabilities of business units.

Ratios may be classified in a number of ways to suit any particular purpose.

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Different kinds of ratios are selected for different types of situations. Some of

the ratios calculated for DIBPL are given below.

6.3.1 LIQUIDITY RATIO

Comparison gives an indication of the short-term debt paying ability of an

entity. Since a bank is also a business firm so to maintain adequate liquidity

is also crucial to carry out business activity.

6.3.1.1 Current Ratio

It is used to measure the ability of an enterprise to meet its current liabilities

out of current assets.

Current Ratio = Current Assets / Current Liabilities

(Rupees in’000)

2005 2006 2007 2008 2009

Current Assets 340,134 7,550,223 19,425,608

29,526,710

33,228,530

Current liabilities

119,340 4,903,849 16,952,908

26,983,946

29,328,629

Current Ratio

2.85 1.54 1.15 1.09 1.13

CURRENT RATIO

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INTERPRETATION

The current ratio of DIBPL, for the year 2009, is 1.13 times of current

liabilities. It is good to meet the short-term obligations, when compared with

the current ratio 2008, which is 1.09 times of current liabilities. The company

should maintain minimum limit of current ratio for Bank i.e.1.

6.3.1.2 Net Working Capital

Working capital compares current assets to current liabilities, and serves as the liquid reserve

available to satisfy contingencies and uncertainties. A high working capital balance is mandated

if the entity is unable to borrow on short notice. The ratio indicates the short-term liquidity of a

business and in determining if a firm can pay its current liabilities when due.

Net Working Capital = Current Assets – Current Liabilities

(Rupees in ‘000)

2005 2006 2007 2008 2009

Current Assets 340,134 7,550,223 19,425,608

29,526,710

33,228,530

Current liabilities

119,340 4,903,849 16,952,908

26,983,946

29,328,629

Net Working Capital

220,794 2,646,374

2,472,700

2,542,764

3,899,901

NET WORKING CAPITAL

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INTERPRETATION

Net working capital of 2009 increases from year 2008. This is safety cushion to

creditors. The volume of net working capital is showing positive trends.

6.3.2 DEBT RATIOS / SOLVENCY RATIONS

Solvency is a company’s ability to meet its long-term obligations as they

become due. An analysis of solvency concentrates on the long-term financial

and operating structure of the business.

6.3.2.1 Debt to Asset / Debt Ratio

Provides information about the company's ability to absorb asset reductions arising from losses

without endangering the interest of creditors.

Debt Ratio = Total Liabilities / Total Assets

(Rupees in ‘000)

2005 2006 2007 2008 2009

Total Assets 497,393 8,434,280 21,308,247

32050073 35,368,894

Total liabilities 119,340 4,903,849

16,952,908

26,983,946

29,328,629

Debt Ratio 0. 0.5814 0.7956 0.8419 0.8292

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DEBT RATIO

INTERPRETATION

Creditors prefer low debt ratio, debt ratio shows that how much asset the

company has to honor their obligations. This ratio is increased from 0.8419

to 0.8292. This is a good for the company because the company has 1 asset

to pay 0.8292 debts.

6.3.2.2 Debt to Equity Ratio

Indicates how well creditors are protected in case of the company's insolvency. The debt to

equity is a significant measure of solvency since a high degree of debt in a capital structure may

make it difficult for the company to meet interest chargers and principal payments at maturity.

Debt to Equity Ratio = Total Debt / Total Stockholder’s Equity

(Rupees in ‘000)

2005 2006 2007 2008 2009

Total Debt 119,340 4,903,849 16,952,908

26,983,946

29,328,629

Total Equity 418,185 3,917,480 5,126,230 6,017,780 6,776,030

Debt to Equity Ratio

0.285 1.252 3.307 4.484 4.328

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DEBT TO EQUITY RATIO

INTERPRETATION

Debt to equity ratio is the relationship borrowed funds and owner’s capital

and equity multiplier is the relationship between total assets and total

equity. But it is good that the ratio is decreasing in 2009 than 2008. The

overall leverage position is showing better trend as compare to previous

years.

6.3.3 PROFITABILITY RATIOS

This ratio shows that what percentage of net profit to the total income is.

6.3.3.1 Net Profit Margin

This ratio measures the firm’s profitability of sales/ interest earned after taking account of all

expenses and income taxes. This ratio can be calculated as:

Net Profit Margin = Net Profit / Revenue *100

(Rupees in ‘000)

2005 2006 2007 2008 2009

Net Profit 619,537 1,270,944 1,702,234 1,903,377 1,545,859

Revenue 2,094,733 3,363,373 4,378,862 5,056,948 6,094,079

Net Profit Margin

29.57% 37.79% 38.87% 37.64% 25.37%

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NET PROFIT MARGIN

INTERPRETATION

From the calculation it is very much clear that the performance of DIBPL is very good still to

2007. And the trend is upward. It tells us a firm’s net income per rupee of revenue. As the trend

is upward it shows the high profits in revenue per rupee in case of DIBPL. It is because of high

advances the DIBPL has given to the people but in 2008 the ratio trend is downward which not

good for DIBPL.

6.3.3.2 Return on Equity

Measures the income earned on the shareholder's investment in the business.

Return on Equity = Net Income / Average Total Equity

(Rupees in ‘000)

2005 2006 2007 2008 2009

Net Profit(After Tax Profit)

619,537 1,270,944 1,702,234 1,903,377 1,545,859

Total Equity 2,489,976 3,615,847 5,304,464 6,927,063 8,136,700

Return on Equity

24.88% 35.15% 32.09% 27.48% 18.99%

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RETURN ON EQUITY

INTERPRETATION

It is decreasing every year with different rate. This condition is not good for

DIBPL because every investor want to earn high income on his investment.

6.3.3.3 Return on Total Assets

Measures the company's ability to utilize its assets to create profits.

Return of Total Assets = Net Income / Average Total Assets *100

(Rupees in ‘000)

2005 2006 2007 2008 2009

Net Profit(After Tax Profit)

619,537 1,270,944 1,702,234 1,903,377 1,545,859

Total Assets 55,323,146

57,771,911

63,513,271 76,219,359

81,775,832

Return on Total Assets

1.12% 2.20% 2.68% 2.50% 1.89%

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RETURN ON TOTAL ASSETS

INTERPRETATION

The results show that the Return on Asset are decreased which show that

the DIBPL Assets are not properly utilize in 2009 or may be there are no

proper environment for Banking sector because in 2008 Pakistan face the

economic crisis.

6.3.4 BANK SPECIAL RATIO

6.3.4.1 Investment to Asset RatioInvestment to Total Assets = Investment / Total Assets

(Rupees in ‘000)

2005 2006 2007 2008 2009

Investment 113,930 832,925 2,974,087 3,019,266 2,822,723

Total Assets 497,393 8,434,280

21,308,247 32,050,073

35,368,894

Investment to Total Assets

0.22 0.10 0.14 0.09 0.08

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INVESTMENT TO ASSET RATIO

INTERPRETATIONThis ratio indicates that out of total asset how much bank utilize its

asset for further investing. This ratio in decrease in 2009, which is not useful

for the bank to enhance its revenues.

6.3.4.2 Advances to Deposit Ratio

Advances to Deposit Ratio = Total Advances / Total Deposit

(Rupees in ‘000)

2005 2006 2007 2008 2009Total Advances

3,195,575 3,273,957

11,347,979

18,073,501

20,589,613

Total Deposit 4,655,717 4,322,621

16,114,461

25,458,910

27,980,906

Advances to Deposit Ratio

68.64% 75.74% 70.42% 70.99% 73.58%

ADVANCES TO DEPOSIT RATIO

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INTERPRETATION

Loans or advances are the major assets of a bank while deposits are major

liabilities of a bank. Higher ratio shows the better solvency of bank.

6.3.4.3 Cash to Deposit Ratio

Cash to Deposit Ratio = Cash / Deposit

(Rupees in ‘000)

2005 2006 2007 2008 2009

Cash 944,465 719,833 1,992,425

2,691,572 2,932,264

Total Deposit 4,655,717 4,322,621 16,114,461 25,458,910

25,980,906

Cash to Deposit Ratio

20.29% 16.65% 12.36% 10.57% 11.29%

CASH TO DEPOSIT RATIO

INTERPRETATION

This ratio shows that how much cash you have to pay the liabilities

(deposits). As this ratio show that company has fewer amounts of cash than

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deposits. It also indicates that bank is investing so the bank is enhancing its

business. But at the same time it could be risk for bank for liquidation.

6.3.4.4 Equity to Assets

Equity to Assets = Equity / Total Assets

(Rupees in ‘000)

2005 2006 2007 2008 2009

Equity 418,185 3,917,480 5,126,230

6,017,780 8,136,700

Total Assets 497,393 8,434,280 21,308,247 32,050,073

35,368,894

Equity to Total Assets

47.50% 46.45% 24.06% 18.78% 19.16%

EQUITY TO ASSETS

INTERPRETATION

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This ratio shows the position of equity in total assets of business. This ratio is

in increasing trend. But the bank should increase its equity by increasing the

wealth of shareholders.

6.3.4.5 Equity to Deposits

Equity to Deposit = Equity / Deposits

(Rupees in ‘000)

2005 2006 2007 2008 2009

Equity 248,997 3,917,480 5,126,230 6,017,780 8,136,700

Total Deposits 655,717 8,322,621 16,114,461 25,458,910

25,980,906

Equity to Total Deposits

37.97% 47.07% 31.81% 23.64% 31.32%

EQUITY TO DEPOSITS

INTERPRETATION

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This ratio shows that how much equity part is there in total structure. The

capital advocacy requirement is 28%. The bank was not fulfilling the

requirement in 2005 & 2006 but now bank has 31.32%, which is good.

6.3.4.6 Earning Per Share

Earning Per Share = Net Income / No of Ordinary Shares

(Rupees in ‘000)

2004 2005 2006 2007 2008

Net Profit(After Tax Profit)

619,537 1,270,944 1,702,234 1,903,377 1,545,859

No of Ordinary Shares

49,241,062

59,089,274

70,907,129 81,543,198

89,697,510

Earning Per Share (EPS)

12.58 21.51 24 23.34 17.23

EARNING PER SHARE

INTERPRETATION

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As their earnings per common share is good year by year it mean that

results of the ratio indicate that firm has paid a handsome return on

investment showing the profit generations. Because the company’s net

income is increasing gradually. As shown above the bank basic earning per

share is increasing due to increase in net income. This shows how mush

profit each share has earned in any particular year. It is most important ratio

for peoples who decide about investing their money. Although it decreased

in 2009 but the overall performance is good.

6.3.3.3 Return on Total Investment

Measures the income earned on the shareholder's investment in the business.

Return on Investment = Net Income / Total Investment

(Rupees in ‘000)

2005 2006 2007 2008 2009

Net Profit(After Tax Profit)

619,537 1,270,944 1,702,234 1,903,377 1,545,859

Total Investment

2,489,976 3,615,847 5,304,464 6,927,063 8,136,700

Return on Investment

24.88% 35.15% 32.09% 27.48% 18.99%

RETURN ON INVESTMENT

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INTERPRETATION

It is decreasing every year with different rate. This condition is not good for

DIBPL because every investor want to earn high income on his investment.

6.3.3.3 Return on Fixed Assets

Measures the company's ability to utilize its fixed assets to create profits.

Return on Fixed Assets = Net Income / Average Fixed Assets *100

(Rupees in ‘000)

2005 2006 2007 2008 2009

Net Profit(After Tax Profit)

619,537 1,270,944 1,702,234 1,903,377 1,545,859

Total Fixed Assets

55,323,146

57,771,911

63,513,271 76,219,359

81,775,832

Return on Fixed Assets

1.12% 2.20% 2.68% 2.50% 1.89%

RETURN ON FIXED ASSETS

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INTERPRETATION

The results show that the Return on Asset are decreased which show that

the DIBPL Assets are not properly utilize in 2009 or may be there are no

proper environment for Banking sector because in 2008 Pakistan face the

economic crisis its assets to create profits.

6.4 VERTICAL ANALYSIS

In vertical analysis a significant item of a financial statement is used as a base value, and all

other items of the financial statement are compared to it. In balance sheet, total assets are

assigned 100%. Each asset account is expressed as a percentage of total assets. Total liabilities

and stockholder’s equity is also assigned 100%. Each liability and equity account is then net

income is given the value of 100% and all other amounts are evaluated in comparison to net

sales. The resulting figures are then given a common size statement.

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Askari Bank Pakistan Ltd.Balance Sheet

Vertical Analysis (Rs 000)For the year ended Dec 31, 200…

ASSETS2005 2006 2007 2008 2009

% % % % %

Cash & balances with treasury banksBalances with other banksInvestments-netLending to financial institutionsAdvances- netOperating Fixed assetsDeferred Tax Assets Other assets-net

17.089.0026.991.9039.923.451.66

-

12.325.5627.172.8246.434.101.60

12.386.4022.033.6249.771.52

-4.27

12.454.9227.702.8244.653.40

-4.07

13.034.6920.892.0950.502.960.395.45

Total Assets 100 100 100 100 100

LIABILITIES Bills PayableBorrowingsDeposits & other accountsLiabilities against asset subject to finance leaseDeferred tax liabilities-netOther liabilities

1.422.1991.840.0030.0064.55

0.351.7292.060.0030.894.96

1.922.1290.2.0020.435.80

1.091.6891.650.0050.784.79

1.455.6587.36.0030.005.54

Total liabilities 100 100 100 100 100

NET ASSETS PRESENTED BY

Share capital Reserve Unappropriated profit

Surplus on revaluation of assets

10.6523.3819.8153.8446.16

7.9518.2022.4848.6351.37

8.6516.9439.1464.7335.27

7.0013.5638.9859.5540.46

8.7519.4651.1979.4020.60

Total Liabilities and Equity 100 100 100 100 100

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Askari Bank Pakistan Ltd.Profit & Loss Account

Vertical Analysis (Rs 000)For the year ended Dec 31, 200…

2005 2006 2007 2008 2009% % % % %

Mark-up / return / interest earnedMark-up / return / interest expensed

10031.31

10030.69

10031.63

10033.50

10039.19

Net mark-up / return / interest income 68.6 69.3 68.3 66.50 60.81Provision against non-performing advancesProvision for diminution in the value of InvestmentProvision against off balance sheet obligationsBad debts written off directly

7.230.890.0680.168.348

7.27(0.73

)-

0.07

6.97(1.61

)-

0.01

9.34(0.08)

-0.089.34

6.980.610.006

-7.96

Net mark-up /interest income after 60.3 62.3 63.0 57.16 52.85Non mark-up interest incomeFee, commission and brokerage incomeDividend incomeIncome from dealing in foreign currenciesGain on sale of securities-netUnrealized gain/(loss) on revaluation of investments Classified as held for tradingOther incomeTotal non-markup / interest income

24.346.084.81

-

-4.1739.40

14.655.113.582.58

-4.6830.60

13.936.563.022.65

(0.01)

1.4227.57

13.416.452.064.67

(0.06)0.2926.78

13.213.166.641.04

0.210.2326.54

99.7 92.9 90.5 83.95 70.64Non mark-up / interest expenseAdministrative expensesOther provisions / write offsOther chargesTotal non-markup / interest expenses

42.380.150.0442.57

33.290.590.1934.06

30.48(0.04

)0.4730.92

28.090.330.0328.46

26.210.410.8531.73

Profit before Taxation 57.1 58.8 59.6 55.49 38.91Taxation – Current - Prior years

- Deferred

23.634.04(0.07

21.21(3.27

)

19.721.200.14

16.440.770.64

19.03-

(6.92)27.60 18.87 21.06 17.85 12.11

Profit After Taxation 29.43

40.01

38.60

37.64 26.68Unappropriated profit brought forwardTransferred from surplus on revaluation of fixed

assets on account of incremental depreciation

28.130.22

27.240.13

44.24-

63.420.08

74.400.21

Profit available for appropriation 57.78

67.38

82.84

101.14

101.29

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In balance sheet of bank the most important item is earning assets. There are four earning assets.

Bank has strong earning assets like advances investments and lending to financial institutions

has major percentage in of assets of bank. In liability and equity analysis the borrowing from

financial institutions and deposits have major portion and reserve and share capital has major

portion in equity. Out of the three earning assets (lending to financial institutions, advances and

investments) only advances have recorded a growth while Lending’s to financial institutions and

Investments fell respectively.

Vertical analysis of profit and loss shows increase or decrease in each item as a percentage of

sales means that sales are chosen as key figure. As we have seen in the table the interest expense

is increasing with the turnover so the bank is more utilizing on expenses. Net Interest income

was 10% higher this year to Rs 37.058 billion owing to volume growth. The interest earned in

the 12 months of 2008 is 21% higher than that of 2008 but it was matched by more than

proportionate increase in the interest expenses, which rose by 41%. So in vertical analysis the net

interest income is decreased in 2009 as compare to 2008.

DIBPL directors give some of reasons in increasing in interest expenses.

Firstly, the banks have been imposed a minimum of 5% deposit rate on all the savings

schemes. This had previously been left at the banks' discretion as to how much they have

to pay. A few of the banks have also been penalized by the SBP for acting like cartel in

deposits.

Secondly, there has been other attractive scheme from the National Savings, which

offered better rates and drained the liquidity from banking sector.

Furthermore, the economy was going through high inflation, so the people were not too

optimistic about saving in banks as the money was losing its value very fast.

Administrative expenses shows decreasing trend also the profit after tax is in decreasing

position during last two years, that position in not good for the company. Only profit available

for appropriation is increasing as compare to previous years, which is 101.29% in 2009.

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6.5 HORIZONTAL ANALYSIS

In horizontal analysis different period’s data is compared and in one year item is selected and item is compared with the same category of item of next period. In this analysis the year should be consecutive for the analysis and then percentage difference is taken to see the performance over the period of time. This analysis is used to evaluate the trend in the accounts over the year.

Askari Bank Pakistan Ltd.Balance Sheet

Horizontal Analysis (Rs 000)For the year ended Dec 31, 200…

ASSETS 2005 2006 2007 2008 2009Base 2005 Base 2005 Base 2005

20052005

Base 2005 Base 2005

Cash & balances with treasury banksBalances with other banksLending to financial institutions Investments-netAdvances- netOperating Fixed assetsOther assets-net

100 100 100 100 100 100 100

10.43 31.02 41.33 (10.85) 17.58 2.41 13.25

20.67(7.80)(6.73)50.877.65

167.7414.31

12.262.32

(20.02)(19.09)21.356.5843.73

11.3520.41

(40.25)(15.50)15.5524.127.69

Total Assets 100.0 9.94 20.01 7.29 23.37

LIABILITIES Bills PayableBorrowingsDeposits & other accountsLiabilities against asset subject to finance leaseDeferred tax liabilities-netOther liabilities

100100100100100100

509.233.668.30

(20.41) (46.51) 6.49

(33.41)(6.99)17.94153.52113.5616.07

44.71274.096.24

(24.67)(100)28.17

24.60(90.90)25.17

(32.15)25.1423.45

Total liabilities 100.0 9.89 16.75 10.75 (24.69)NET ASSETS PRESENTED BY Share capital Reserve Unappropriated profit

Surplus on revaluation of assets

100100100

100

20.002.5491.91

46.7 (24.29)

15.0013.6441.3730.5962.81

10.0026.4315.6817.46

(55.18)

19.3530.2216.3525.35

(41.89)

Total Liabilities and Equity 100.0 10.24 41.95 (11.93) 49.38

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Askari Bank Pakistan Ltd.Profit & Loss Account

Horizontal Analysis (Rs 000)For the year ended Dec 31, 200…

2005 2006 2007 2008 2009Base 2005

Base 2005

Base2005

Base2005

Base2005

Mark-up / return / interest earnedMark-up / return / interest expensed

100100

31.1235.12

14.6721.46

20.9340.96

35.2322.48

Net mark-up / return / interest income 100.0 29.35 11.53 10.84 30.15Provision against non-performing advancesProvision for diminution in the value of InvestmentProvision against off balance sheet obligationsBad debts written off directly

100100100

100 100

25.70188.5425.71-77.096.64

53.56-94.3353.56655.0999.14

124.23-265.22-92.13-89.97

133.13

46.25175.2540.35-35.4555.16

Net mark-up /interest income after 100.0 31.74 4.05 -9.14 40.75Non mark-up interest incomeFee, commission and brokerage incomeDividend incomeIncome from dealing in foreign currenciesGain on sale of securities-netUnrealized gain/(loss) on revaluation of

investments Classified as held for tradingOther incomeTotal non-markup / interest income

100100100100

100 100 100

24.7268.2710.63

(14.37)

125.57(60.12)29.50

10.3712.85

(21.82)100.23

616.04(76.52)11.36

17.75(36.04)285.6

(83.04)

(502)745.10

21.19

20.8964.23236.25(75.16)

(302)421.2325.36

100.0 30.91 6.27 0.12 27.26

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Non mark-up / interest expenseAdministrative expensesOther provisions / write offsOther chargesTotal non-markup / interest expenses

100100

100 100

20.08(108.72)229.6019.01

5.671072.21(91.77)

5.55

29.27344.88347.19

36.88

24.25362.21204.10 60.25

Profit before Taxation 100.0 58.88 55.49 35.51 70.29

Taxation – Current - Prior years

- Deferred

100100

100

21.55(148.30)

46.35

(4.42)(26.22)422.31

41.95(100)

(1403.62)

40.3690.25(1254)

Profit After Taxation 100.0 33.93 11.8237.64

(18.73) 52.45Unappropriated profit b/f transferred

Trans from surplus on revaluation of fixed assets on account of incremental depreciation

100

100

111.45

(100)

65.57

100

41.37

234.44

100.45

175.88

Profit available for appropriation 100.0 66.07 40.38 19.13 72.65

The horizontal analysis of the balance sheet of the bank shows that current assets increases over

the period of time, the increase in cash and decrease in loan shows that company wants to have

more cash in hand rather than lending it to others and losing the return on that investment. as for

as the fixed assets of company are concern they are showing increasing trend and same is case

with the current and long term liabilities but the increasing trend in assets is lower than the

increasing trend in liabilities which in not a good position for the bank .as shown in the table

borrowing are more increase in 2009.

The horizontal analysis of Profit & Loss account of years 2007-2009 shows a continuous

decrease in mark up, non mark up and also there is a rapid and huge decrease in the profits in

2008. The administrative expenses have been decrease in 2008 but again it will increase in 2009.

The income after tax is decrease, which was 19% lower than the income earned in 2008. The

bank profits before tax are increasing trend, which is 18% higher than the previous year of 2008.

The management of the bank gives many reasons of the radical change in profitability. First of

all, adverse economic conditions domestically, the law and order, power shortages, record high

inflation, liquidity in the banking system, steep rise in interest rates, increase in government

borrowing from the central bank, rising import bill and resulting growth in fiscal deficit.

The interest expense is also increase in 2008-2009. The management give different reasons that

the banks have been imposed a minimum of 5% deposit rate on all the savings schemes. This

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had previously been left at the banks' discretion as to how much they have to pay. A few of the

banks have also been penalized by the SBP for acting like association in deposits. Secondly,

there has been other attractive scheme from the Savings, which offered better rates and drained

the liquidity from banking sector. Furthermore, the economy was going through high inflation,

so people were not too optimistic about saving in banks as the money was losing is value very

fast. The provisions against non-performing loans were 124% higher as compared to 2007. The

advances recorded an increase because the bank was lending though very prudently due to

increasing NPLs (Non-performing loans). Along with the increase in Advances, the composition

has also changed a bit. A shift from long-term to short-term loans is observed.

7.0 ORGANIZATIONAL ANALYSIS WITH REFERENCE TO

THE COMPETITORS IN TERMS OF TOTAL ASSETS, TOTAL

LIABILITIES AND TOTAL REVENUE

DIBPL is one of the leading Islamic Banks with Islamic compliant products. It has earned a

good market share in a very short span of time due to its efficient and effective management and

proactive market approach. There are a lot of its competitors in market trying to dominate its

market strength and share. Here DIBPL is compared with NBP and BAF in terms of its total

assets, total liabilities and total revenue etc.

Total Assets Total Liabilities Total Revenue

Rupees in Millions

Banks 2009 2008 2009 2008 2009 2008NBP 40,354

262693423964

32,585 19,393 14,687 25,368

2536542,

20,587

BAF 21,937 17,858 15,365

15323

12,324 21,854

43,971

18,574

DIBPL 17,781 12,565 10,362 8,542 15,368 12,654

(Source: Annual reports of various banks)

As per the table, the total assets of NBP are 40354 million in 2009 which are maximum in

volume as compared to BAL and DIBPL. In 2009, the total assets of DIBPL are 17781 which

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show a positive trend as compare to 2008. Similarly the trends of all banks from 2008 to 2009

are positive and show a good change in terms of quantity.

The volume of liabilities of NBP is higher as compared to other banks due to its extensive

branching and networking. The volume of all the banks shows positive trends from 2008 to

2009. This is because of new projects, increase in short term and long term liabilities.

The volume of NBP is high as compared to other banks like BAL and DIBPL in terms of

quantity due to its extensive products networking and the other reason is that because it plays the

functions as an agent of the government. DIBPLs volume of revenue is comparatively lower as

compared lower then its competitors. Because DIBPL has recently established in 2005 that’s the

reason its volume of revenue is lower.

8.0 FUTURE PROSPECTS OF DIBPL

DIBPL remains committed to the interest of all stake holders including its employees, owners,

regulators and Pakistani nation. DIBPL has defined strategy on where and how want to proceed

in the years to come. With the implementation of the new ‘Core Banking Package’, DIBPL will

completely automate its functions which in turn will appreciably enhance work efficiency.

DIBPL will continue to diversify customer segments thereby increasing product offering. DIBPL

committed towards the employee’s empowerment / development will continue DIBPL believe

that a motivated and well trained work force is necessary to ensure sustenance and growth. On

the business side its main focus would be to reduce non-performing loans and increase deposits.

DIBPL remain committed to its Vision, Mission & core values and its strategy for the future

includes recovery efforts and revival of non-performing loans, deposit mobilization,

consolidation of loans, expense management and tapping into untapped markets by increasing

our network both domestically and internationally. Customer service will remain its main focus

of Operations management.

Finally DIBPL extend its appreciation to the bank’s staff for their commitment, dedication and

hard work in achieving these excellent results. DIBPL would like to express its sincere reverence

to the Board members whose valuable guidance has always enlightened in decision making.

Finally DIBPL would like to express its appreciation to stakeholders, regulators and its valued

customers for their support and continued confidence in DIBPL.

(Source DIBPL annual report 2009)

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9.0 WEAKNESSES OF THE ORGANIZATION WITH MAIN FOCUS ON FINANCIAL MANAGEMENT

Customer Satisfaction: In DIBPL customer dealing is well, but during rush hour the

customer has to wait for a long time for their turn. It’s quite hard for a new customer or

potential customer to get the required information.

Poor record management and filing system: During my internship I observed that filing

system of branch is not good. When certain record is needed the staff has to struggle to find

it out and a lot of time is wasted.

Unequal distribution of work: Work is not equally distributed. On one hand some

employee have to work all day without relaxing while some others have nothing to do at all.

This not only creates confusion among employees but also hurting and disturbing for overall

setup of the bank. And above all it results in dissatisfaction among customers as well.

Difference between theory and practice: A vast difference exists between theory and

practice and DIBPL has written procedure but practical work done by employees is a bit

different from written procedures.

Bank duty to maintain secrecy: They don’t care about maintaining secrecy, especially

during the rush hours. They speak loudly about the account position and while getting

clearance of cheque the person can easily get the whole information from the ledge. The

deposit clerk must be careful while passing any cheque. In this regard another shortfall is in

giving the information about the balance on telephone.

Excessive paper work: It is notified that due to the lengthy procedure of paper work the

bank employee are over burdened. They are unable to give proper attention to the clients and

face difficulties in getting their job done. One reason for lengthy procedure and excessive

paper work in the bank is the lack of computerized technology.

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More accounts fewer deposits: Efficient banking is one, which does not emphasize on

number of accounts but on greater amount of deposits. DIBPL is more interested in

increasing its number of account irrespective to its deposit.

Delegation of authority: Manager has very limited authority; he has to take the approval

from his management authority i-e. In case of advance he has to take the approval of general

and regional manager. The other problem is created, when the manager is not present in his

office, the customer having to wait for hours. This discourages both customer and officers

because they have to suffer a lot.

Lack of specialized training: DIBPL does not provide adequate facility of specialized

training to their staff. Training is generalized rather than specialized. As the worker finishes

his training, he is inducted into a specific field without having great deal of knowledge about

the field.

.

10.0 CONCLUSION

DIBPL is an effectively operating and profit making organization and carrying out its activities

under a specified system of procedure. The main regulatory body is State Bank of Pakistan,

which provides policy guidelines and ensures that the money market operates on sound

professional basis. While the head office specifies the whole procedure of function and

operations. This procedure has been modernized with the passage of time with a view to

streamline the approach and underlying procedure for effective overhauling of its own

capabilities so as to bring them at par with international practices.

There are people who are motivated towards their work but on the whole, it seems like

employees do not work on time and enjoys wasting their time, which is a big hurdle in its way to

progress. Also working at the bank, I also found out that all the departments are not linked

together. Employees usually hide their work from other employees as its match going on and

whoever does the best would be awarded. That should not be the case. All the departments

should work as team not as individuals, so that the whole branch would get benefit out of it. So

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there is a lack of teamwork, also due to this weakness of the branch, its customers are not

satisfied. I talked to many clients of the bank but most of them were not satisfied with the

services provided specially in the departments namely Account department, Cash department

and Bill collection section. So I would suggest to the employees to work whole- heartedly and

show keen interest in their work.

11.0 RECOMMENDATIONS AND SUGGESTIONS

Here I am giving some suggestions, which in my view can add some input for efficiency and

better performance of DIBPL as an organization in general and F-10 Markaz Branch in

Particular

The recommendations are as follows:

In my opinion the process of a transaction should be short in order in

save time for both customers and the bank.

Staff strength should be enhanced and professional qualified persons

should be recruited.

It is recommended that proper training be provided to the staff

members that will ultimately increase the performance of Bank over

all.

It is suggested that promotion be given to the staff in due time and on

the basis of performance to provide job satisfaction.

The bank should spend more on renovation of the branches to improve

environment and atmosphere to attract the customers.

Sitting arrangement, air conditioning and new furniture should be

facilitated

The Bank should introduce the computers software to cope the heavy

load of work and better control.

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Extra counters should be established in order to facilitate during the

rush days the difficulties faced by the bank staff as well as the

customers.

All Branches of the Bank must be online.

All the departments should be established separately.

Bank can increase its profit ratio by reducing extra expenditures and to

enhance the volume of advanced especially retail loans.

I done internship, I recommend that security level in the bank should

be enhanced especially where I got internship and operation of Mobile

phones must not be allowed inside the Bank.

Bank should take step to establish separate counters for the old age

employees and pensioners.

The Bank should locate new market for its operational activities in the

country as well as abroad.

The Bank should increase profit rate on deposits and saving schemes

especially for pensioners and old age citizens.

For improvement of internal control and system the compliance wing

and surprise inspection system should work more effectively.

To avoid complaints and leaving the bank job number of staff should

be enhanced and their salaries should be leveled to the

private/multinational banks.

Double shift system should be introduced to improve attitude and

behavior of the employees.

Payment of salaries should be made separately to accommodate the

valued customers and depositors.

For collection of utility bills i.e. Electricity bills, Telephone bills, Water

and Gas bills separate cash receipt counter must be established.

Procedure of receiving loans should be easy and short time to facilitate

the borrowers and enhance the profitability of the Bank

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12.0 REFERENCES

www.dibpl.com.pk

www.dibpl.com.pk/An_Report.htm

www.sbp.org.pk

www.askarebank.com.pk

www.mcb.com.pk

www.bankalfalah.com

www.hbl.com.pk

www.ubl.com.pk

www.abl..com.pk

www.dailytimes.com.pk

Irshad, M. (2007). Money Banking and Finance, Nayyar Asad Printers.

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Siddiqui, A. H. (1998). Practice and law of Banking in Pakistan (2nd Ed), Karachi Decent

Print Enterprises.

Van Horne, J.C and J.M Wachowicz, JR.11th Edition, “Fundamental of Financial

Management” New Jersey: Prentice-Hall, Inc.1998.

Management Brief, January 2008 published by Human Resources

Management and administration Group, Askari Bank Pakistan Ltd.

Head Office Karachi.

Financials-Half Yearly Account June 30, 2008.

Economic Indicators Pakistan, January 2008 published by Economic

Research Wing, Credit Management Group, DIBPL Head Office Karachi.

Annual Report 2005,2006,2007,2008, 2009 published by DIBPL, Head

Office Karachi.

Brochure- DIBPL Awards & Achievements.

Financial Review of Banking Sector by State Bank of Pakistan

Interviews of Bank staff of DIBPL

ORGANOGRAM OF DIBPL

59

Corporate & Investment

Banking Group

Corporate & Investment

Banking Group

Chairman & President

Chairman & President

Credit Management

Group

Credit Management

Group

Audit & Inspection Group

Audit & Inspection Group

Compliance GroupCompliance Group

President’s SecretariatPresident’s Secretariat

Board of DirectorsBoard of Directors

Secretary Board of Directors

Secretary Board of Directors

Page 60: Dubai islamic bank

60

HRM & Administration

Group

HRM & Administration

Group

Operation Group

Operation Group

Commercial & Retail Banking

Group

Commercial & Retail Banking

Group

Treasury Management

Group

Treasury Management

Group

Special Assets Management

Group

Special Assets Management

Group

Overseas Management

Group

Overseas Management

Group

I.T. GroupI.T. Group

Page 61: Dubai islamic bank

ORGANOGRAM OF F-10 MARKAZ BRANCH

BranchManager

DepositsDept

E-Remittances

Clearance Dept

Account Opening

Bills Section

AdvancesDept

HRDept

PensionDept

CashDept

61


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