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A
PROJECT REPORT
ON
TO STUDY THE MARKET POTENTIAL OF DULUX PAINT IN BADDI
UNDER THE GUIDANCE OF SUBMITTED BY
Mr MANTESHWAR JHA DEEPINDER SINGH
RANOTE
Project Guide MBA 4th(se!"
M#r$et%&'
R))
&! *+4,-..4,/+0
PUNJAB INSTITUTE OF MANAGEMENT AND TECHNOLOGY
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ACKNOWLEDGEMENT
Management study is incomplete without practical experience. Being an M.B.A
student, I know that creativity and practice both are essential elements o management to take the
successul decision. It is my proound privilege to express my thanks to my esteemed guide
Ms.Namita !harma, or his invaluable and competent guidance to me.
I am indebted to our "irector "r. A.!. #oshi who gave me an opportunity and valuable guidance
to complete my pro$ect work. I also want to pay my thanks to all the other sta members who
provided me useul inormation, which I re%uired or my pro$ect.
Dee1%&2er s%&'h
MBA3M#r$et%&'
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DECLARATION
I, "eepinder !inghhereby declare that the pro$ect work titled &'O STUDY THE
MARKET POTENTIAL OF DULUX PAINT IN BADDI( is original work done by me
and submitted to the Punjab Technical Universityor the ulillment o re%uirement or the
award o the degree o Master o Business Administration )ar!etin"#is a record o original
work done under the supervision o Mr Manteshwar #ha
Roll No$ %&'()(**')+&, Dee-inder .in"h
"ate*//////////////////// MBA
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Certi0icate by the Guide
'his is to certiy that the pro$ect work titled &TO STUDY THE MARKET
POTENTIAL OF DULUX PAINT IN BADDI1 is a bonaide work o r$ Dee-inder
.in"h +oll No. -/011/2-3 is carried out in a partial ulillment or the award o degree o
Master o Business Administration o Punjab Technical Universityunder my guidance. 'his
pro$ect has not been submitted earlier or the award o any degree4 diploma o any other Institute4
5niversity.
6lace* r$ ANTE.23AR 42A
"ate* '+AININ7 AN" 68A9:M:N' O;;I9:+
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CONTENTS
< 9ompany 6roile =>1?
1< Ob$ective 1>12
< +esearch Methodology 13>1=
2< "ata Analysis @ interpretations 10>?=
3< ;indings ?0>?/
=< 8imitations ->
0?/< !uggestions @ +ecommendations >2
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History
In the early days of its existence, decorators and their suppliers were the main
customers for Dulux, with Say Dulux to your decoratorused as an advertising slogan in
the 1950s. y 195!, Deluxe was availa"le in the retail mar#et and ten years later the
famous $ld %nglish &heepdogwas used in advertisements, to the point where 'Dulux
dog' has "ecome a common nic#name for the "reed. (he name Dulux is derived from
the words Du)ont and *uxury.
+edit(he *et-s olor )ro/ect
In 010, alongside Deluxe alentine, oral and 2arshall, Dulux launched the *et-s
olour )ro/ect.+1+3 glo"al movement which called communities around the world to
paint grey pu"lic spaces with "right colours. (he initiative first went to ra4il with a
group of volunteers painting the *apa &tairs in io de 6aneiroin 2arch 010.+!(his was
followed "y the community painting event at the irginia )rimary &chool in (ower
Hamlets.+7It then went to )urohiton 8i Haveli community suare in 6odhpur.+5(hese
painting events were filmed and captured in a tv commercial -Dulux :alls-directed
"y3dam ergand documentaries on their ;ou(u"e hannel.(he colour movement
has since travelled through
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3n $ld %nglish &heepdog, mascot for the Dulux "rand since the 19>0s
(he $ld %nglish &heepdog is the "randmascot for Dulux paint. (he dog was first
introduced in advertising campaigns in 19>1. &ince then they have "een a constant and
highly popular feature of Dulux television and print adverts wherever the paint is sold.
&o much so, that many people in those mar#ets refer to the "reed as a -Dulux dog-
rather than a &heepdog.
$ver the years, different dogs have appeared in the adverts. However, they all loo# very
similar, partially as a result of most of them "eing selected from a closely related line
of pedigree dogs. (he first Dulux dog was Shepton Dash, who held the role for eight
years. His successor, Fernville Lord Digby, was the most famous Dulux dog and also
made his owner, ynthia Harrison, famous. :hen filming advertisements, Dig"y wastreated li#e a star, "eing driven to the studio in a chauffeurdriven car. ar"ara
:oodhousewas employed to train Dig"y and his three stunt dou"les, who were used
whenever specific tric#s or actions needed to "e filmed.
?am"it @ another Dulux dog, was used in a photographic shoot in 19A0 for )hilips ideo
and its new generation of video recorders. y the time the shoot was finished there was
enough hair to fill a mattress @ the dog was constantly groomed during the shoot.
3part from Dash, all the Dulux dogs have "een "reed champions, and five of them have
won -est in &how- pri4es.
+editDulux in 3ustralia and =ew Bealand
In 3ustralia and =ew Bealand, Dulux has "een involved with the manufacture and
mar#eting of paint and related systems in since 191A, and is the largest manufacturer of
http://en.wikipedia.org/wiki/Old_English_Sheepdoghttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Pedigree_(dog)http://en.wikipedia.org/wiki/Chauffeurhttp://en.wikipedia.org/wiki/Barbara_Woodhousehttp://en.wikipedia.org/wiki/Barbara_Woodhousehttp://en.wikipedia.org/wiki/Stunt_doublehttp://en.wikipedia.org/w/index.php?title=Dulux&action=edit§ion=4http://en.wikipedia.org/wiki/File:Old_english_sheepdog_Ch_Bobbyclown's_Dare_for_More.jpghttp://en.wikipedia.org/wiki/File:Old_english_sheepdog_Ch_Bobbyclown's_Dare_for_More.jpghttp://en.wikipedia.org/wiki/Old_English_Sheepdoghttp://en.wikipedia.org/wiki/Brandhttp://en.wikipedia.org/wiki/Pedigree_(dog)http://en.wikipedia.org/wiki/Chauffeurhttp://en.wikipedia.org/wiki/Barbara_Woodhousehttp://en.wikipedia.org/wiki/Barbara_Woodhousehttp://en.wikipedia.org/wiki/Stunt_doublehttp://en.wikipedia.org/w/index.php?title=Dulux&action=edit§ion=48/10/2019 Duplax Paint
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paint products in 3ustralia. Dulux 3ustralia was a #ey player in the II )aints :orld
?roup, until in 199C II )* informed II 3ustralia of its intention to sell its concern.
(his decision led II 3ustralia to "e renamed on
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S91er%r )9r 2e)%:er5 6%th 7r%'hter #&2 )e#&er sh#2es 8r7e#9t%89) 6#))s!F#ster #11)%#t%& 6%th )esser e>rt 29e tthe %1r:e2 e#se 8 7r9sh#7%)%t5!Surface Preparati! "
#r$ Sa!%i!&' (a)e cu**i!& r +e*%i!& f t,e %r$pai!t -*) +i** &i.e ri/e t %u/t a!% ,aar%u/
fu)e/ et /a!%i!& /,u*% e u/e% +,ere.er
p//i*e f ep/ure ca!!t e a.i%e% $ t,e
pr.i/i! f *ca* e,au/t .e!ti*ati!' /uita*e
re/piratr$ prtecti.e euip)e!t /,u*% e
u/e%Pre.iu/ cati!& f *i)e +a/, r p+%er
%i/te)per )u/t e /crappe% Ear*ier cati!&/ f
i* r e)u*/i! a/e% pai!t/ /,u*% e t,ru&,*$
/a!%e% Crace% r (ae% pai!t )u/t e c)p*ete*$
re).e% E!/ure t,at /urface t e pai!te% i/ free fr) %irt' &rea/e' i*'
)i/ture a!% &ri)e
!riming "Pri)e /urface +it, a cat f C S*.e!t a/e% :34;0200< r C ater a/e%:32;0168< Ce)e!t Pri)er a!% %r$ .er!i&,t =/e C Acr$*ic a** Putt$:330600< t rectif$ a!% /)t,e! ut t,e /urface A**+ %r$i!& fr 4;6 ,ur/Sa!% t,e /urface +it, +et E)er$ Paper 180 t /)t,e! t,e putt$ /urfaceipe */e partic*e/ App*$ a!t,er cat f pri)er ! t,e puttie% /urfaceA**+ %r$i!& fr 4;6 ,ur/ Sa!% t,e /urface +it, E)er$ Paper 380 a!% +ipe
c*ea! Pri)er;Putt$;Pri)er i/ )u/t t &et %e/ire% eect f t,e tp cat#inishing "App*$ 2 cat/ f C >a&i #i/te)per t,i!!e% +it,650;700)1 f +ater i! 1 & f %i/te)per =/e aru/, r**er fr %i/te)per app*icati!' +it, i!ter.a*f 3;4 ,ur/ et+ee! eac, cat ?r)a**$ t+ cat/f %i/te)per are /u@cie!t fr pacit$ a!% t,e%e/ire% -!i/, +e.er' a! etra cat i/rec))e!%e% %epe!%i!& ! t,e !ature f /urfacea!% /u/trate preparati!
C!tai! /pi**a&e u/i!& /a!% r eart, Stre
c!tai!er i! upri&,t p/iti! +it, *i% ti&,t*$ c*/e%'i! a c*' %r$ p*ace f /+a**+e%' /ee )e%ica* a%.ice
i))e%iate*$ a!% /,+ t,e c!tai!er r *ae* # !t pur *eft .er pai!t %+! %rai!/ r i! +atercur/e/ Beep ut f reac, f c,i*%re! a!% a+a$ fr) c)u/ti*e )ateria*'
f%' %ri! a!% a!i)a* fee%
$agi% Smooth Acrylic
#inish
Smooth Acrylic Finish
$agi% Smooth Acrylic
#inish
Smooth Acrylic Finish
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A.i% c!tact +it, /i! r e$e/ After c!tact +it, /i! +a/,i))e%iate*$ +it, /ap a!% +ater r a prprietar$ /i! c*ea!/er # !t u/e/*.e!t t,i!!er/ r +,ite /pirit/
ear /uita*e &*.e/ A.i% re*ea/e t e!.ir!)e!t Safet$ #ata S,eet a.ai*a*e fr
prfe//i!a* u/er ! reue/t ? a%%e% ea% >ercur$ r C,r)iu) c)pu!%/ ! t,e e.e!t f /pi**/' c!tai! /pi**a&e u/i!& /a!% r eart, Safet$ #ata S,eet a.ai*a*e fr prfe//i!a* u/er ! reue/t ? a%%e% ea%' >ercur$ r C,r)iu) c)pu!%/
Dulux Velvet Touch
P9t )9;9r5 & 59r 6#))s 6%th the 9&%?9e ')6 #&2 i a** i**er :33;500< t rectif$ a!% /)t,e! ut t,e /urface A**+ %r$i!&fr 4;6 ,ur/ Sa!% t,e /urface +it, E)er$ Paper 180 ipe */epartic*e/ App*$ a!t,er cat f pri)er A**+ %r$i!& fr 4;6 ,ur/ Sa!% t,e/urface +it, E)er$ paper 380 a!% +ipe c*ea!#inishing "App*$ t+ cat/ f #u*u Fe*.et Tuc, E)u*/i!' t,i!!e% +it, 250;500 )* f
&ulu' (elvet Touch
Luxury emulsion with
pearl glow finish
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+ater fr 1 *itre f pai!t t ca! e app*ie% $ru/, a!% r**er a!% c!.e!ti!a* D air*e// /pra$?r)a**$ t+ cat/ f pai!t are /u@cie!t frc)p*ete pacit$ a!% %e/ire% -!i/, ,ere ac*ur c,a!&e i/ reuire%' a! etra cat f #u*u
Fe*.et Tuc, E)u*/i! i/ rec))e!%e% ?r)a**$tuc, %r$ i! 30 )i!ute/ a!% recata*e after 4,ur/Thinning "#i*ute 1 *tr f #u*u Fe*.et Tuc, +it, 250;500 )*c*ea! +ater
Stre c!tai!er i! upri&,t p/iti!' +it, *i%ti&,t*$ c*/e%' i! a c*' %r$ p*ace
Beep ut f reac, f c,i*%re! a!% a+a$fr) f%' %ri! a!% a!i)a* fee%
>a$ e ,ar)fu* if /+a**+e% ! ca/e f
i!&e/ti! /ee i))e%iate )e%ica* atte!ti! E!/ure &% .e!ti*ati! at a** ti)e/ # !t reat,e .apur r /pra$ A.i% i!,a*ati! f %u/t $ +eari!&
/uita*e !/e pa% %uri!& /a!%i!& a!% /urface preparati! ear e$e prtecti! %uri!& app*icati! ! ca/e f c!tact +it, e$e/'
ri!/e i))e%iate*$ +it, p*e!t$ f +ater a!% /ee )e%ica* a%.ice Re).e /p*a/,e/ fr) /i! +it, /ap a!% +ater r a rec&!i/e% /i!
c*ea!/er # !t pur *eft.er pai!t %+! t,e %rai! r i! +ater cur/e/ ! t,e e.e!t f /pi**/' c!tai! /pi**a&e u/i!& /a!% r eart, Safet$ #ata S,eet a.ai*a*e fr prfe//i!a* u/er ! reue/t
? a%%e% ea%' >ercur$ r C,r)iu) c)pu!%/Dulux Super Smooth
D9)9; S91er Sth Pre%9 E9)s%& %s # 6#ter 7#se2= h%'h?9#)%t5 29r#7)e #&2 6#sh#7)e e9)s%& 6%th# R%h #tt
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!riming "Sa!% t,e /urface +it, E)er$ Paper 180 a!% +ipe c*ea! Pri)e /urface +it, acat f C Ce)e!t pri)er :34;200< r C +ater a/e% Ce)e!t pri)er:320168< a!% %r$ .er!i&,t =/e prefera*$ C Acr$*ic +a** putt$ :33;0600< trectif$ a!% /)t,e! ut t,e /urface A**+ %r$i!& fr 4;6 ,ur/ App*$
a!t,er cat f pri)er A**+ %r$i!& fr 4;6 ,ur/ Sa!% t,e /urface +it,E)er$ Paper 380 a!% +ipe c*ea! Pri)er Putt$ Pri)er i/ )u/t t &et %e/ire%eect#inishing "Stir t,ru&,*$ efre u/e App*$ 2 cat/ f #u*u Super S)t, t,i!!e%+it, 600; 650 )* f +ater fr 1 *itre f pai!t +it, 1;2 ,ur/ i!ter.a* et+ee!t,e cat/:Rec))e!%e% t,i!!i!& fr %ar c*uri/ 25G40H +ater
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Surface Preparati! "
E!/ure /urface i/ %r$ a!% free fr) &ri)e'
%u/t a!% &rea/e Re).e */e r (ai!&
partic*e/ Ara%e t,e /urface u/i!& E)er$
paper ! 180 a!% +ipe c*ea! r /)t,
/urface' ru&, cutti!& /,u*% f**+ cutti!&
$ E)er$ Paper ! 320 efre +ipe;
c*ea!i!&
!riming "Pri)e /urface +it, C % Pri)er fr +% r CS Ce)e!t Pri)er : fr)a/!r$< a!% a**+ it t %r$ fr 6 t 8 ,ur/' ti** it ec)e/ tac free Rectif$a!% /)t,e! t,e /urface $ app*$i!& &% ua*it$ /*.e!t;a/e% putt$ afterapp*$i!& t,e -r/t cat f pri)er A**+ putt$ t cut %r$ # *i&,t /a!%i!& u/i!&E)er$ paper !180 App*$ /ec!% cat f pri)er a!% a**+ it t %r$ fr 6 t
8 ,ur/ # *i&,t /a!%i!& +it, E)er$ paper ! 320 a!% +ipe c*ea! r e/tre/u*t/' repeat putt$ a!% pri)er app*icati!' %r$ c)p*ete*$' *i&,t /cu +it,320 ) paper a!% app*$ !e cat f C I*// ,ite E!a)e* pai!t A**+ it tar% #r$#inishing "Ca! e app*ie% $ ru/, a!% r**er T &et t$pica* pear*;*ie -!i/,' /pecia**$%e/i&!e% r**er app*icati! i/ !ece//ar$ .er +et pai!t Stir pai!t t,ru&,*$a!% /trai! t,ru&, )u/*i! c*t, efre u/e App*$ 2 cat/ f pai!t .er t,epri)e% /urface after t,i!!i!& +it, C #u*u T,i!!er :61;33
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E!/ure &% .e!ti*ati! at a** ti)e/ # !t reat,e .apur r /pra$A.i% i!,a*ati! f %u/t $ +eari!& /uita*e !/e pa% %uri!& /a!%i!& a!%/urface preparati!
ear e$e prtecti! %uri!& app*icati! ! ca/e f c!tact +it, e$e/'ri!/e i))e%iate*$ +it, p*e!t$ f +ater a!% /ee )e%ica* a%.ice
A.i% c!tact +it, /i! Repeate% ep/ure )a$ cau/e /i! %r$!e// rcraci!& Re).e /p*a/,e/ fr) /i! +it, /ap a!% +ater r a rec&!i/e%/i! c*ea!/er
# !t pur *eft.er pai!t %+! t,e %rai! r i! +ater cur/e/ ! t,e e.e!t f /pi**/' c!tai! /pi**a&e u/i!& /a!% r eart, Safet$ #ata S,eet a.ai*a*e fr prfe//i!a* u/er ! reue/t ? a%%e% ea%' >ercur$ r C,r)iu) c)pu!%/
ICI Supercote Interior Emulsion
Sth M#tt
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Thinning "A%% aut 600;650 )* f c*ea! +ater t 1 *itref pai!t t &et app*icati! c!/i/te!c$STIR THOROUGHLY BEFORE USE
Stre c!tai!er i! upri&,t p/iti!' +it,
*i% ti&,t*$ c*/e%' i! a c*' %r$ p*ace Beep ut f reac, f c,i*%re! a!% a+a$
fr) f%' %ri! a!% a!i)a* fee% >a$ e ,ar)fu* if /+a**+e% ! ca/e f
i!&e/ti! /ee i))e%iate )e%ica* atte!ti! E!/ure &% .e!ti*ati! at a** ti)e/ # !t reat,e .apur r /pra$ A.i%
i!,a*ati! f %u/t $ +eari!& /uita*e !/e pa% %uri!& /a!%i!& a!% /urfacepreparati!
ear e$e prtecti! %uri!& app*icati! ! ca/e f c!tact +it, e$e/'ri!/e i))e%iate*$ +it, p*e!t$ f +ater a!% /ee )e%ica* a%.ice
Re).e /p*a/,e/ fr) /i! +it, /ap a!% +ater r a rec&!i/e% /i!c*ea!/er
# !t pur *eft.er pai!t %+! t,e %rai! r i! +ater cur/e/ ! t,e e.e!t f /pi**/' c!tai! /pi**a&e u/i!& /a!% r eart, Safet$ #ata S,eet a.ai*a*e fr prfe//i!a* u/er ! reue/t ? a%%e% ea%' >ercur$ r C,r)iu) c)pu!%/
Maxilite Distemper
M#;%)%te D%ste1er 1r:%2es sth#tt
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.er!i&,t S)t,e! t,e /urface $ u/i!& C Rea%$ >i a** i**er :33;500ercur$ r C,r)iu) c)pu!%/
Dulux #eatherShiel$ Max
Or2%r5 e;ter%r e9)s%&s #&&t 1rtet e;ter%r 6#))s 8r1#thes 8 2#1&ess= #)'#e= #&2 89&'9s #9se2 75 r#%&! D9)9;We#therSh%e)2 M#; %s es1e%#))5 8r9)#te2 t '%:e )&' )#st%&'1rtet%& #&2 7e#9t%89) )$s
E*a/tic ate -*) c.er/ ,air*i!e crac/ ater re/i/ta!t pai!t -*) prtect/ fr)
%a)p!e// Specia* pai!t pre/er.ati.e/ -&,t a*&ae a!%
fu!&u/ ate e!ric,e% fr)u*a &i.e/ a *!&
*a/ti!& &*+ t $ur eterir +a**/Surface Preparati! "
E!/ure /urface i/ t,ru&,*$ c*ea!' %r$ a!% free
fr) a** */e %irt' c,a*' &rea/e' fu!&i' a*&ae
a!% (ai!& pai!t T,i/ ca! e ac,ie.e% $
&ulu' +in- Stayclean
The washable paint that
protects your family from
bacteria
&ulu' .eatherShield $a'
Maximum Beauty,
Maximum rotection
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ru/,i!& +it, a +ireD /ti cir ru/,' f**+e% $ +ater Ketti!& if reuire% r
area/ /e.ere*$ aecte% $ a*&ae r fu!&u/' app*icati! f C Pre;Treat)e!t
Cat i/ rec))e!%e% i** up a** )i!r crac/ a!% %efect/ +it, ce)e!t a!%
/a!% )iture i! t,e rati 1"3 A.i% app*icati! f putt$ r -**i!& c)pu!%
+,i*e pai!ti!& a! eterir /urface
!riming "App*icati! f putt$ i/ !t rec))e!%e% ! ca/e f fre/,*$ p*a/tere% +a**/'app*$ !e /e*f pri)i!& cat r !e cat f C Eterir Acr$*ic Pri)er reat,erS,ie*% A*a*i *c after t,i!!i!& +it, +ater i! t,e rati f 1"1 $.*u)e r e/t perfr)a!ce /e*f pri)i!& r eat,erS,ie*% A*a*i *c i/rec))e!%e%#inishing "App*$ t+ cat/ f eat,erS,ie*% >a fr!r)a*' /u!% /urface/' +it, 4;6 ,ur/ et+ee!cat/ 3 cat/ )a$ e reuire% i! ca/e f %arer
c*ur/ r parapet +a**/ a!% ,ri!ta*/urface' )i!i)u) 3 cat/ i/ rec))e!%e% fre/t perfr)a!ceThinning "#i*ute 1 *tr f eat,erS,ie*% >a +it, 300 )*c*ea! +aterSTIR THOROUGHLY BEFORE USE
Stre c!tai!er i! upri&,t p/iti!' +it, *i%ti&,t*$ c*/e%' i! a c*' %r$ p*ace
Beep ut f reac, f c,i*%re! a!% a+a$fr) f%' %ri! a!% a!i)a* fee%
>a$ e ,ar)fu* if /+a**+e% ! ca/e fi!&e/ti! /ee i))e%iate )e%ica* atte!ti!
E!/ure &% .e!ti*ati! at a** ti)e/ # !t reat,e .apur r /pra$ A.i% i!,a*ati! f %u/t $ +eari!&
/uita*e !/e pa% %uri!& /a!%i!& a!% /urface preparati! ear e$e prtecti! %uri!& app*icati! ! ca/e f c!tact +it, e$e/'
ri!/e i))e%iate*$ +it, p*e!t$ f +ater a!% /ee )e%ica* a%.ice Re).e /p*a/,e/ fr) /i! +it, /ap a!% +ater r a rec&!i/e% /i!
c*ea!/er # !t pur *eft.er pai!t %+! t,e %rai! r i! +ater cur/e/ ! t,e e.e!t f /pi**/' c!tai! /pi**a&e u/i!& /a!% r eart, Safet$ #ata S,eet a.ai*a*e fr prfe//i!a* u/er ! reue/t ? a%%e% ea%' >ercur$ r C,r)iu) c)pu!%/
Dulux TileShiel$
Or2%r5 e;ter%r 1#%&ts #&&t 1rtet s)1%&' t%)e r8s #&2e;ter%r 7r%$ 6#))s 8r #)'#e #&2 89&'9s #tt#$! T%)eSh%e)2 %s
&ulu' .eatherShield $a'
Maximum Beauty,
Maximum rotection
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s1e%#))5 8r9)#te2 t '%:e )&' 3)#st%&' 1rtet%& #&2 7e#9t%89))$s!
Tu&, +ater repe**a!t pai!t -*)' prtect/fr) rai!
Specia* pre/er.ati.e/ -&,t a*&ae
fu!&u/ ate ; e!ric,e% fr)u*a &i.e/ *!&;
*a/ti!& &*+ t ti*e/ ric/ ?t rec))e!%e% fr u/e .er &*ae%
ti*e/Surface Preparati! "
E!/ure /urface i/ t,ru&,*$ c*ea!' %r$ a!%
free fr) a** */e %irt' c,a*' &rea/e' fu!&i'
a*&ae a!% (ai!& pai!t T,i/ ca! e ac,ie.e%
$ ru/,i!&' /crapi!& a!% +ater Ketti!& if
reuire% r area/ /e.ere*$ aecte% $ a*&aer fu!&u/' app*icati! f C Pre;Treat)e!t Cat
i/ rec))e!%e% # !t app*$ %uri!& +et +eat,er t/ !t rec))e!%e% fr
u/e .er &*ae% ti*e/ # !t app*$ a!$ i!% f putt$ r pri)er
#inishing "App*$ t+ cat/ f Ti*eS,ie*% fr !r)a*' /u!%/urface/' +it, 4;6 ,ur/ et+ee! cat/Thinning "#i*ute 1 *tr Of Ti*eS,ie*% +it, 300 )* f +aterSTIR THOROUGHLY BEFORE USE
Stre c!tai!er i! upri&,t p/iti!' +it,*i% ti&,t*$ c*/e%' i! a c*' %r$ p*ace
Beep ut f reac, f c,i*%re! a!% a+a$fr) f%' %ri! a!% a!i)a* fee%
>a$ e ,ar)fu* if /+a**+e% ! ca/e fi!&e/ti! /ee i))e%iate )e%ica* atte!ti!
E!/ure &% .e!ti*ati! at a** ti)e/ # !t reat,e .apur r /pra$ A.i%
i!,a*ati! f %u/t $ +eari!& /uita*e !/e pa%%uri!& /a!%i!& a!% /urface preparati!
ear e$e prtecti! %uri!& app*icati! ! ca/e f c!tact +it, e$e/'
ri!/e i))e%iate*$ +it, p*e!t$ f +ater a!% /ee )e%ica* a%.ice Re).e /p*a/,e/ fr) /i! +it, /ap a!% +ater r a rec&!i/e% /i!
c*ea!/er # !t pur *eft.er pai!t %+! t,e %rai! r i! +ater cur/e/ ! t,e e.e!t f /pi**/' c!tai! /pi**a&e u/i!& /a!% r eart, Safet$ #ata S,eet a.ai*a*e fr prfe//i!a* u/er ! reue/t ? a%%e% ea%' >ercur$ r C,r)iu) c)pu!%/
&ulu' TileShield
Beauty Specialist for Tiles
! Bric"s
&ulu' TileShield
Beauty Specialist for Tiles
! Bric"s
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Dulux %loss
S91er%r ?9#)%t5 s5&thet% ee) 8r 62 et#)!
ar%; +eari!& a!% +a/,a*eLuic %r$i!& t )ai)ie c!.e!ie!ce
Surface Preparati! "C*ea! a!% %r$ t,e /urface Re).e a** */e r
pr*$ a%,eri!& )ateria*/ $ rui!& %+! u/i!&
a /uita*e ara/i.e paper :?r)a**$ fr ru&,
u/e 180 !' a!% fr -!er -!i/, 320 ! paper
are u/e% >a$ a*/ e u/e% i! c)i!ati! a/
reuire%< f**+e% $ +ipe
!riming "App*$ a cat f /uita*e /*.e!t r!e pri)er r e/t re/u*t/ u/e C ra!&e f
pri)er/ /peci-c t /urface a!% a**+ it t %r$ i** crac/ a!% %e!t/' if a!$'+it, apprpriate /*.e!t r!e putt$ A**+ it t cut;%r$ a!% t,e! /a!% it fr*e.e*i!& +it, /uita*e e)er$ paper ipe c*ea! a!%' app*$ a!t,er cat fpri)er A**+ t,e pri)er cat t %r$ .er!i&,t' fr e/t re/u*t/
>eta* Surface ; C Re% Oi%e >eta* Pri)er :34;100i!era* Turpe!ti!e Oi*: >TO< t 10 part/ f pai!t $ .*u)eC!.e!ti!a* Spra$ ; A%% up t 1 part ,iteSpirit D >TO t 15 part/ f pai!t :15H< $.*u)eAir*e// Spra$ M **+ rec))e!%ati!/ f t,eeuip)e!t /upp*ier' )a$ tae %i*uti! up t35H
STIR THOROUGHLY BEFORE USE*a))a*e >ateria*Stre c!tai!er i! upri&,t p/iti!' +it, *i%
ti&,t*$ c*/e%' i! a c*' %r$ p*ace a+a$ fr)i&!iti! /urce
! ca/e f -re' u/e fa)' %r$ p+%er' CO2?e.er u/e +ater
Beep ut f reac, f c,i*%re! a!% a+a$ fr) c)u/ti*e )ateria*'
&ulu' /loss
#lossy finish for
Metal$%ood
&ulu' /loss
#lossy finish for
Metal$%ood
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f%' %ri! a!% a!i)a* fee%>a$ e ,ar)fu* if /+a**+e% ! ca/e f i!&e/ti! /ee i))e%iate
)e%ica* atte!ti!E!/ure &% .e!ti*ati! at a** ti)e/ # !t reat,e .apr r /pra$
A.i% i!,a*ati! f %u/t $ +eari!& /uita*e !/e pa% %uri!& /a!%i!& a!%
/urface preparati!ear e$e prtecti! %uri!& app*icati! ! ca/e f c!tact +it, e$e/'ri!/e i))e%iate*$ +it, p*e!t$ f +ater a!% /ee )e%ica* a%.ice
A.i% c!tact +it, /i! Repeate% ep/ure )a$ cau/e /i! %r$!e// rcraci!& Re).e /p*a/,e/ fr) /i! +it, /ap a!% +ater r a rec&!ie%/i! c*ea!/er
# !t pur *eft.er pai!t %+! t,e %rai! r i! +ater cur/e/! t,e e.e!t f /pi**/' c!tai! /pi**a&e u/i!& /a!% r eart,Safet$ #ata S,eet a.ai*a*e fr prfe//i!a* u/er ! reue/t? a%%e% ea%' >ercur$ r C,r)iu) c)pu!%/
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OBJECTI@E
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TO ST=#N TE >ARBET POTE?TA O #== PA?T ? A##
($ &(D; (H% &($2% 3:%%=%&& %?3DI=? )3I=(
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RESEARCH METHODOLOGY
3hat Is ResearchResearchis a systematic and continues method o deining a problem, collecting the
acts and analying them, reaching conclusion orming generaliations.'he systematic andob$ective identiication, collection, analysis, dissemination, and use o inormation or thepurpose o assisting management in decision making related to the identiication related to
solution to problems and opportunities.
Research ethodolo"y 'he ormidable problem that ollows the task o deining the research problem is the
preparations o the research pro$ect, popularly known as the &+esearch "esign(. &A research
design is the arrangement or conditions or collection and analysis o data in a manner that aims
to combine relevance to the research purpose with economy in procedure(.In act the research
design is the conceptual structure within which research is conducted* it constitutes the blueprintor the collection, measurement and analysis o data. 'he research design so prepared aimed at
getting acts that are relevant to the ob$ectives o the study
Research Desi"n Descri-tive
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.a5-lin" Desi"n
.a5-lin" .i6e 7+
.a5-lin" Unit INDU.TR8
.a5-lin" Area 9ADDI
.a5-lin" Techni:ue Convenience
ethods o0 DATA Collection
Data .ource Pri5ary ; .econdary
Pri5ary
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,$ $u u/e pai!tG
Opti! Re/p!%e!t/ Perce!ta&e#ecrati! 5 14prtecti! 16 46/tatutr$ 3 9
A** f a.e 11 31
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Inter-retation>/ it is evident rom above pie 3 o customer use paint or
protection
After ,+ )a!$ $ear/ $u repai!t $ur c)pa!$G
Opti! Re/p!%e!t/ Perce!ta&e2 $ear 10 293$ear 15 425$ear 10 29>re t,a! 5 $ear 0 0
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Inter-retation>/it is evident rom above pie most o customer repaint ater 2 year
,at are t,e factr/ t,at $u c!/i%er efre u$i!& t,e pai!tG
Opti! Re/p!%e!t/ Perce!ta&e#ea*er 15 43Ser.ice 5 14ra!% 8 23C!tractr 5 14A** f a.e 2 6
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Inter-retation>/it is evident rom above pie ? o customer buy paint according
to the dealer.
u*% *ie t purc,a/e c,eap price pai!tG
Opti! Re/p!%e!t/ Perce!ta&eNe/ 13 37? 22 63
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Inter-retation>/it is evident rom above pie 3? customer says they cannot
consider price
u*% $u *ie t /+itc, ! t a!t,er pai!t ra!%G
Opti! Re/p!%e!t/ Perce!ta&e
Ne/ 20 57
? 15 43
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Inter-retation>/it is evident rom above pie 2= customer like to switch on
another brand.
#e/ price )atter if $u purc,a/e &% ua*it$ pai!t pr%uct
Opti! Re/p!%e!t/ Perce!ta&eNe/ 13 37
? 22 63
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Inter-retation>/it is evident rom above pie 3? o customer says price does not
eect i the paint has good %uality
Ii.e ra! t t,e feature t e*+ pai!t if $u u$ a pai!t pr%uctG
Opti! Re/p!%e!t/ Perce!ta&eS)t,!e// 2 6Price 5 14Prtecti! 20 57#urai*it$ 4 11
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C.era&e 4 12
Inter-retation>/it is evident rom above pie 2= o customer use paint or
protection
,ic, ra!% $u prefer )reG
Opti! Re/p!%e!t/ Perce!ta&eci %u*u 12 34A/ia! 15 43er&er 4 11
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I&ter1ret#t%& "; it i/ e.i%e!t fr) a.e pie 73 perce!t f cu/t)er are
/ati/-e%
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L%%t#t%&s
< In certain cases, the respondents were not ready to share the inormation.
1< 8ack o experience may have caused some errors in administration o the research.
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C&)9s%&
O! t,e a/i/ f )$/e*f it ca! e /ai% t,at factr +,ic, cu/t)er tae/ i!t
c!/i%erati! i/ %ea*er a!% ra!% T,e factr t,at cu/t)er t,i!/ efre
u$i!& pai!t i/ prtecti!
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S9''est%&1< Tr$ t app*$ /trate&ie/ f a/ia! pai!t fr etter )areti!&
2< Create )re a+are!e// a)!& cu/t)er/ aut ra!%
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B%7)%'r#1h5
Research ethodolo"y
Author name >Cothari 9.+.
3E9.ITE.
http*44www.akonobel.com
http*44www.wikipidia.org
http://www.akzonobel.com/http://www.wikipidia.org/http://www.akzonobel.com/http://www.wikipidia.org/8/10/2019 Duplax Paint
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ANNE?URE
&'ESTI())AI*E
?a)e
Area
P/iti! i! c)pa!$
1 ,$ $u u/e pai!tG
#ecrati! prtecti! /tatutr$
A** f a.e
2 After ,+ )a!$ $ear/ $u repai!t $ur c)pa!$ G
2 $ear/ 3$ear/ 5 $ear/
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>re t,a! 5 $ear/
3 ,at are t,e factr/ t,at $u c!/i%er efre u$i!& t,e pai!tG
%ea*er ra!% c!tractr
/er.ice a** f a.e
4 u*% *ie t purc,a/e c,eap price pai!tG
$e/ !
5 u*% $u *ie t /+itc, ! t a!t,er pai!t ra!%G
$e/ !
6 #e/ price )atter if $u purc,a/e &% ua*it$ pai!t pr%uctG
$e/ !
7 Ii.e ra! t t,e feature t e*+ pai!t if $u u$ a pai!t pr%uctG
S)t,!e// price prtecti!
#urai*it$ c.era&e
8 ,ic, ra!% $u prefer )reG
ci %u*u A/ia! er&er
?er*ac S,a*i)ar
9 Are $u /ati/-e% +it, pai!tG
Ne/ !