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Dutch Health Outlook 2013vF

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    1see also www.healthoutlook.nl

    Dutch Health Outlook2013

    The Dutch Health Outlook is created under the supervision ofProf. dr. Fred van Eenennaam and Ir. Maarten Koomans. It is supported by the International Academic Advisory Council

    -Academic partners--Developer-

    From Bench to Bed

    Moni tor ing Appl ied Research,

    Inn ovat ion and Valor izat ion

    -Since 2013-

    -Partners-

    -The First Edition-

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    Acknowledgement

    Thanks to al l par t ic ipat ing hospi ta ls and i ts data col lectors.

    Participating hospitals 2013

    We would like to thank to all who made it possible. The help and insights of many (cluster) experts was essential in creating the

    Dutch Health Outlook 2013. For all experts involvedplease refer to page(s) 98 and 99.

    1Albert Schweitzer ziekenhuis, Dordrecht

    2Amphia Ziekenhuis, Breda

    3Atrium Medisch Centrum, Heerlen

    4 Canisius-Wilhelmina Ziekenhuis, Nijmegen

    5 Catharina Ziekenhuis, Eindhoven

    6 Deventer Ziekenhuis, Deventer

    7 Gelre ziekenhuizen, Apeldoorn

    8 HagaZiekenhuis, Den Haag

    9 Isala klinieken, Zwolle

    10 Jeroen Bosch Ziekenhuis, s Hertogenbosch

    11 Kennemer Gasthuis, Haarlem

    12 Maasstad Ziekenhuis, Rotterdam

    13 Martini Ziekenhuis, Groningen

    14 Mxima Medisch Centrum, Eindhoven

    15 Meander Medisch Centrum, Amersfoort

    16 Medisch Centrum Alkmaar

    17 Medisch Centrum Haaglanden, Den Haag

    18 Medisch Centrum Leeuwarden

    19 Medisch Spectrum Twente, Enschede

    20 Onze Lieve Vrouwe Gasthuis, Amsterdam

    21 Reinier de Graaf Groep, Delft

    22 Rijnstate, Arnhem

    23 Sint Franciscus Gasthuis, Rotterdam

    24 Sint Lucas Andreas Ziekenhuis, Amsterdam

    25 Spaarne Ziekenhuis, Hoofddorp

    26 St. Antonius Ziekenhuis, Nieuwegein

    27 St. Elisabeth Ziekenhuis, Tilburg

    28 VieCuri Medisch Centrum, Venlo

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    Summary (1/3)

    The first Health Outlook aims to attract, and provide insights to applied research and its performance

    Attract applied research

    Applied Research Hospitals* should attract applied research and need to be

    aware of the importance of applied research to supporting, connecting and

    improving the innovative Life Sciences & Health cluster, and their own

    contribution to applied research.

    Showcase the applied research performance

    Applied Research Hospitals should showcase to the Netherlands, to their

    industry and international clusters that the Dutch hospitals are performing well

    on applied research.

    Provide insights into the applied research

    Applied Research Hospitals should provide insights in applied research since

    this proves a valuable tool for all healthcare stakeholders, as individualhospitals can use the results to compare and optimize their outcomes.

    * From now on, applied research hospitals will be called hospitals. University Medical Centers (UMCs) are not included in this report.

    This study was conducted on 16 out of 28 STZ hospitals. In this report the words applied research hospitals and (total) STZhospitals are used interchangeably.

    Context

    Providing

    affordable

    and high

    quality care.

    Health

    Wealth

    Aims

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    Dutch Life Sciences & Health Outlook 2013:

    Key Conclusions

    Summary (2/3)

    by collecting and comparing data of 16 applied research hospitals, in order to build a database for the future

    which will show progress, be comparable with international clusters

    Applied research hospitals seem to vary heavily in

    their ability to be relevant in applied research that

    connects with industry and patients.

    Size, level of expertise, support and connection with

    industry and openness seem to matter.

    Hospitals that outperform collaborate above average

    with the industry.

    Outperformance on output: publications, innovation and

    efficiency.

    Publishing and performing applied research are

    clearly part of the core business of applied research

    hospitals.

    In particular clinical trials in phase 3 and medical devices.

    For detailed data please see chapter 3

    OUTPUT

    No. of publications: 3057 publications cited Lead time of clinical trials: 65 days

    No. of new products: 21*

    new protocols: 144** new guidelines: 159**

    new treatments : 101**

    SIZE

    Size of clinical trials: 7745 patients*

    Inflow of patients from

    outside catchment area: 12 % admissions10.4 % outpatient visits

    INPUT

    Industry investments: 630 research projects**

    Hospital R&D investments: 10,8 m**

    Data

    *Extrapolation based on number of publication cited. ** Extrapolation based on number of employees. For more information see chapter 4

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    Summary (3/3)

    and stimulate and improve applied research by sharing (next) best practices in 4 overall themes.

    C) Create visibility, a research culture and commitment

    BP 6: An education-driven organization will stimulate the preparation of protocols.

    BP 7: Involve specialists in quality management, and create commitment and (double) learning loops.

    BP 15: Invest in a research culture.

    BP 17: Create insight into costs and investments, to be able to allocate the right resources to the right activities.

    A) Attract and invest in expertise and create internal structures

    BP 4: Stimulate an active policy and support the research committee and LTC (Local Ethics Committee) that enforces guidelines and business plansto optimize research.

    BP 8: Obligate the recording (protocoleren) of research.

    BP 9: Register new protocols, treatments and guidelines adopted in a common, central database.

    BP 11: Stimulate and build research support structures.

    BP 13: Attract and invest in the expertise of the core staff members.

    BP 16: Coordinate research at a decentralized level too, to stimulate multicenter studies.

    B) Invest in industry

    BP 1: Harmonize, discuss and share knowledge on events, to create leverage and enhance innovation.

    BP 3: Invest in a relationship with the industry.

    BP 5: Cooperate with industry and other partners, as universities and connect with their experts and professors.

    BP 12: Create visibility to industry partners, cluster location seems to matter.

    D) Cooperate with other hospitals

    BP 2: Init iate, cooperate and participate in multidisciplinary studies to have access to knowledge.

    BP 10: Share best practices internally to increase knowledge: exchange of ideas may help the development of new products.

    Key (next) Best Practices

    The Key (next) Best Practices are based on: 1) best performing hospitals, 2) literature research, 3) advice from experts, 4) International Academic Advisory Council, 5) cluster

    experiences by researches, 6) other industries. More detailed information about the Key (next) Best Practices can be found in chapter 4.

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    Contents of the Dutch Health Outlook 2013

    Key outcomes Dutch Health Outlook 2013

    Executive summary 8

    Background (Shaping Defining Measuring) 9Data and conclusions 20

    Next best practices 27

    The Outlook 2013 has been compiled with the utmost care based upon available data in 2011. Readers are advised to contact the authors of the report to avoid potential misinterpretat ions of

    the reported results. Authors welcome suggestions for improvement for the Outlook 2014 (please contact [email protected]) .

    1

    Guide to interpret data

    A roadmap 32

    Appendices

    A. History, development and structure of the Health Outlook 67

    B. About the involved partners 86

    C. Bibliography 90 D. Consulted experts and organizations 97

    Not included in th is version bu t avai lable for downlo ad at www.heal thout look.n l

    E. Key steering indicators 102

    F. Monitoring Methodology extended version 114

    2

    4

    Monitoring

    Key performance indicators (Definition Measuring Improving)Output 38

    Size 52

    Input 59

    3

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    Should you like to make a decision based on:

    _cons -.2098312 .3924445 -0.53 0.593 -.979094 .5594315wcj 5.77e-07 3.49e-07 1.66 0.098 -1.06e-07 1.26e-06dso6 .0098075 .3915849 0.03 0.980 -.7577703 .7773853dso5 -.028818 .4020896 -0.07 0.943 -.8169869 .7593509dso4 .0843082 .0983582 0.86 0.391 -.1084917 .2771082dso3 .043337 .390496 0.11 0.912 -.7221063 .8087804dso2 .0709971 .3904501 0.18 0.856 -.6943563 .8363505dso1 .0771048 .3902956 0.20 0.843 -.6879458 .8421553en18 -.027078 .0071182 -3.80 0.000 -.0410309 -.0131251enf6 -.0081408 .014602 -0.56 0.577 -.0367635 .0204818enf3 .0264903 .01663 1.59 0.111 -.0061076 .0590882dip6 .0779941 .0245033 3.18 0.001 .0299632 .126025dip5 .0796747 .0175065 4.55 0.000 .0453587 .1139906dip4 .1522206 .0231657 6.57 0.000 .1068115 .1976296dip3 .1814161 .0263996 6.87 0.000 .1296682 .2331641dip1 .1824788 .0320881 5.69 0.000 .1195804 .2453773hh .2240197 .0003729 600.79 0.000 .2232888 .2247506

    expe2 -.000369 .0001039 -3.55 0.000 -.0005726 -.0001654expe .0188156 .0041323 4.55 0.000 .0107154 .0269157

    lw Coef. Std. Err. t P>|t| [95% Conf. Interval]

    Total 213648.347 10888 19.6223684 Root MSE = .67525Adj R-squared = 0.9768Residual 4956.30251 10870 .455961593 R-squared = 0.9768

    Model 208692.045 18 11594.0025 Prob > F = 0.0000F( 18, 10870) =25427.59Source SS df MS Number of obs = 10889

    Applied research Improving Health Cluster

    Measuring KPIs & KSIs Core business

    Outperformance

    See page no 15, 16, 22See page no 41, 44, 47, 50, 55, 58, 62, 65 See page no 11, 13, 14, 15

    See page no 40, 43, 46, 49, 54, 57, 61, 64 See page no 39-65 See page no 22, 26, 40, 54

    See page no 25, 28-30,

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    Key outcomes Dutch Health Outlook 2013

    Rebke Klokke, Utrecht

    Executive summary

    Background (Shaping Defining Measuring)

    Data & Key Conclusions

    Key best practices

    1

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    Need for a shift in productivity

    In order to make the Dutch heal thcare system susta inable, a shi f t is needed in i ts produc t iv i ty front ier : opt imiz ing

    value per Euro spent

    DEFINING MEASURINGSHAPING

    Sources: Blendon et al. (2004), Christensen et al. (2009), and a The Decision Group analysis (2010)

    Currentsituation

    Based upon: Porter (1996). What is Strategy? Harvard Business Review, November-December 1996: 59-78

    Health Expenditure is outgrowing, resulting in a

    pressure to cut costs and in the same time to

    delivery better value to patients.

    BACKGROUND

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    Enhancing applied research, innovation and development

    byimproving cooperat ion between the L i fe Science cluster and the Health cluster and enhancing at the same

    time applied research, innov ation and valorization.

    Sources: Blendon et al. (2004), Christensen et al. (2009), and a The Decision Group analysis (2010)

    Applied Research, Innovation and Valorization is the base of the five

    recognized leverages of Christensen, to increase productivity.

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    A focus on the cross-over: Life Sciences & Health

    On the c ross-over of Li fe Science & Health (product supp ly market) the four m ain players each have

    their own point o f view on the current si tuat ion of coo perat ion.

    Care & Cure

    In our hospital patient care is number 1, however a focus

    on research and creating new treatments and products is

    also necessary to increase patient value.

    Views on the cross-over

    Industry

    We need the hospitals to run clinical trials on our new

    products; speed, patient size and expertise of researchers

    are critical success factors in our business.

    Since we have a commercial point of view, trust is

    sometimes difficult and hampers co-creation and product

    development.

    Patients

    I would like to receive the best care

    there is. New products and treatments

    should be available on the market as

    soon as possible. However, safety

    and the added value should be

    known.

    Insurers

    Ofcourse, we would like to stimulate

    cooperation, to create new ideas and

    innovation. Our main concern is to get

    people healthy as soon as possible.

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    Monitoring the cross-over

    The Health Out loo k measures and mon itors appl ied research, innovat ion, valor izat ion and coop erat ion annu al ly to

    contr ibute to a s uccessfu l and inn ovat ive Li fe Science & Health clus ter .

    Attract applied research

    Applied Research Hospitals* should attract applied research and

    need to be aware of the importance of applied research to

    supporting, connecting and improving the innovative Life Sciences &

    Health cluster, and their own contribution to applied research.

    Showcase the applied research progressShowcasing to the Netherlands, to its industry and international

    clusters that the Dutch hospitals are performing well on applied

    research.

    Provide insights into the applied research

    Getting insights in applied research proves a valuable tool for all

    healthcare stakeholders, as individual hospitals can use the results tocompare and optimize their outcomes.

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    Definition of the Dutch Health Outlook 2013

    The focus of the Dutch Li fe Sciences & Health Out look 2013 is the performance of the innov at ive core of the

    cluster of both the industry and part of the teaching and specia l ized care and cure provid ers.

    Fundamental ResearchNGI, Hubrechts Institute

    R&D

    companies

    Drugs and MedicalDevice companies

    (Pharma, Biotech,Medical

    Engineering)

    Specialized Risk CapitalVC Firms, Angel Networks

    Specialized Research

    service providers

    ContractManufacturingOrganizations,

    Contract ResearchOrganizations

    Clinical studiesSynthesis services

    Specialized Business

    ServicesBanking, Accounting, Legal

    Health InsuranceLaboratory, Clinical Testing

    Laboratory

    Equipment

    Analysis Software

    Diagnostic

    Substances

    Containers and

    Packaging

    Medical Equipment

    Ophthalmic Goods

    Educational InstitutionsUniversities

    Cluster OrganizationsNiaba, Nefarma,Biofarmind, LSH

    Chemical products

    Bioelectronics,

    Bioinformatics

    RegulationCCMO, METCs, FDA, EMA

    Translational ResearchTiPharma, BMM, CTMM

    Marketing & Sales

    Reimbursement

    Healthcare InsuranceCompanies, VWS

    Manufacturing

    Distribution

    Specialized

    Research suppliers

    Suppliers Value Chain Service Providers

    The cluster map shows boththe value chain and the

    supporting industries in the

    Dutch LSH cluster. The

    cluster map is in the processof international recognition

    Care and Cureproviders

    Core Value Chain,referred to top-sectorplan as innovative core.

    Monitored with Life

    Sciences Outlook.

    16 out of 28 Top-clinical

    hospitals are included in

    the Health Outlook.

    The Dutch Life Sciences Outlook 2013 was launched on 8th Feb 2013

    The Dutch Health Outlook is launched on 14th June 2013

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    1 Albert Schweitzer ziekenhuis, Dordrecht

    2 Amphia Ziekenhuis, Breda

    3 Atrium Medisch Centrum, Heerlen

    4 Canisius-Wilhelmina Ziekenhuis, Nijmegen

    5 Catharina Ziekenhuis, Eindhoven

    6 Deventer Ziekenhuis, Deventer7 Gelre ziekenhuizen, Apeldoorn

    8 HagaZiekenhuis, Den Haag

    9 Isala klinieken, Zwolle

    10 Jeroen Bosch Ziekenhuis, s Hertogenbosch

    11 Kennemer Gasthuis, Haarlem

    12 Maasstad Ziekenhuis, Rotterdam

    13 Martini Ziekenhuis, Groningen

    14 Mxima Medisch Centrum, Eindhoven

    15 Meander Medisch Centrum, Amersfoort

    16 Medisch Centrum Alkmaar

    17 Medisch Centrum Haaglanden, Den Haag

    18 Medisch Centrum Leeuwarden

    19 Medisch Spectrum Twente, Enschede

    20 Onze Lieve Vrouwe Gasthuis, Amsterdam

    21

    Reinier de Graaf Groep, Delft22 Rijnstate, Arnhem

    23 Sint Franciscus Gasthuis, Rotterdam

    24 Sint Lucas Andreas Z iekenhuis, Amsterdam

    25 Spaarne Ziekenhuis, Hoofddorp

    26 St. Antonius Ziekenhuis, Nieuwegein

    27 St. Elisabeth Ziekenhuis, Tilburg

    28 VieCuri Medisch Centrum, Venlo

    The Dutch Healthcare system consists of91 hospitals (without specialized centers);

    including 8 University Medical Centers and

    28 tertiary medical teaching hospitals

    engaged in applied research.

    The Care & Cure providers - Top-clinical hospitals

    The Care & Cure providers includ e among others al l Top-clin ical hospi ta ls of the Nether lands that

    per form appl ied research.

    In 2014, the definition

    may broaden to:

    1. More STZ hospitals

    2. Specialty hospitalsand UMCs may beincluded.

    1Please note that a number of top-clinical hospitals provides patient care up to the highest level complexity of care.

    2Please note that a schematic representation is given of hospital activities, i.e., general hospitals are not included in the group of top-clinical hospitals

    Top-clinical hospitals (STZ)Academic hospital

    Specialization

    Qualityofcare

    * 16 out of 28 STZ hospitals are included

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    Applied Research Hospitals - Activities

    The Health Out loo k 2013 focuses on the value chain of th e heal th cluster and i ts related act iv i t ies to appl ied

    research for the top m edical teaching ho spi ta ls.

    Applied research:

    Scientific publications, presentations

    Reporting on scientific activities (e.g. within annual reports)

    Complies to guidelines of Dutch Clinical Trial Foundation (DCTF) for applied scientific research

    measured by the Health Outlook

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    Methodology to measure applied research

    Literature Study - Monitoring Health International Advice on Clusters Pilot Study to Test Indicators

    Support of Research Experts Roll out Study & Building the Database Review & Validation

    We would like to thank all who made it possible. The help and insights of many (cluster) experts was essential in creating the

    Dutch Health Outlook 2013. For all experts involved please refer to page(s) 98 and 99.

    Together with experts, we d eveloped a methodo logy to establ ish the f i rst Heal th Out look, monitor ing appl ied

    research.

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    Monitoring, Improving & Sharing Best Practices

    9 Key Performance Indicators and 7 K ey Steer ing Indicators have been developed to mon itor and imp rove appl ied

    research and to sh are (next) Best Practices.

    Keyperformance

    indicators

    Keysteering

    indicators

    ImprovingMonitoring

    Best Practices

    OUTPUT

    Number of publications cited

    Lead time of clinical trials

    Number of new products

    Number of new protocols, guidelines andtreatments

    Adoption rate of new products*

    SIZE

    Size of clinical trials (number of patients

    in trial)

    Inflow of patients from outsidecatchment area

    INPUT

    Industry investments

    Hospital R&D investments

    Number of best practices sharedamong hospitals

    Costs of research projects

    Level of expertise

    Staff responsiveness

    Participation of staff in thedevelopment, undertaking and use ofresearch

    Presence of research support officesand transfer facilities in each hospital

    Cooperation relationships of hospitalresearch

    *At this momentadoption rate of new products is not measured. Next year we aim to find and determine the right definition and to collect d ata on this specific performance indicator

    Key Performance Indicatorsmonitor the success of a cluster or set

    of organizations. Typically, performance

    indicators cannot be influenced directly

    by policy.

    Key Steering Indicatorscan be influenced directly by policy

    makers. Typically, steering indicators

    are selected so as to have high impact

    on the success of a cluster or set of

    organizations.

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    Building and expanding the Health database

    A n ew database was bui l t to analyze data of the ho spi ta ls and based on a su rvey of wh ich the answers w ere

    careful ly central ized.

    Per hospital data

    Data on Key Performanceand Key Steering Indicators

    HagaZiekenhuis

    St. Antonius Ziekenhuis

    Rijnstate

    Catharina ZiekenhuisM.C. Haaglanden

    Hospital by hospital checked database

    Additional internal and external validity checks performed:

    Hospital data from 16 individual hospitals

    More than 500 respondents to survey employed within the 16 STZ hospitals taking part in this years Health Outlook

    . . . . . . . . . . . . . . .

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    kinderarts/medisch manager zorg Rijnstate nee c a a a a a

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    klinisch geriater MC Alkmaar ja ja b b a a a a

    gynaecoloog MC Alkmaar ja nee b b a a a a

    radioloog Rijnstate nee c a a b a a

    anesthesioloog Rijnstate nee c a a b a a

    SHE Rijnstate ja nee c a a b b a

    chirurg Rijnstate j a ja b c a a b b a

    radioloog Rijnstate ja ja b c a a b c a

    internist Rijnstate ja nee c a a b a a

    gynaecoloog Rijnstate j a nee c a a b a a

    gynaecollog Zevenaar nee b a a b a a

    longarts MC Alkmaar ja nee d a a b a a

    arts onderzoeker MC Alkmaar ja ja c a a b a

    Ziekenhuisapotheker MC Alkmaar ja nee c a a b a a

    internist Rijnstate ja nee d b a b b a

    patholoog Rijnstate nee c b a b a a

    geriater Rijnstate ja nee b b a b a a

    internist Rijnstate ja nee d b a b b a

    anesthesioloog Rijnstate nee c b a b a a

    internist-nefroloog MC Alkmaar ja c b a b c a

    psycholoog MC Alkmaar ja nee b b a b a a

    Hoofd Ditetiek MC Alkmaar ja nee c b a b b a

    MDL-arts Rijnstate ja nee d a b b a a

    MDL-arts Rijnstate ja nee e b a c c a

    orthopedish chirurg Rijnstate nee c b a a a

    tandarts Rijnstate nee a a

    kinderarts MC Alkmaar ja nee c a a a a b

    arts-onderzoeker MC Alkmaar ja ja b b a a a a b

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    radioloog MC Alkmaar ja nee c a a b b

    MDL-arts Rijnstate ja nee d b b b b b

    researchvpk Spaarne ja nee b a a c b

    chirurg Rijnstate ja nee d a a a a c

    anesthesioloog Rijnstate ja nee a d b b a b c

    longarts Rijnstate ja ja c d d c a b c

    dermatoloog Rijnstate ja nee d b a b c

    orthopedish chirurg Rijnstate ja ja b b b a b b c

    internist Rijnstate ja nee c b a b b c

    chirurg Rijnstate j a ja a d b a b a c

    internist-oncloog MC Alkmaar j a nee e b a b b c

    researchverpleekundige MC Alkmaar ja nee b b a a a e

    hoofd expertisecentrum Laboratorium MC Alkmaar ja nee c b a a b e

    MKA-chirurg Rijnstate nee d b a b d e

    longarts Haga ja ja b c b b a b

    neurolog Rijnstate ja nee b b a c b

    locatiemanager MC Alkmaar ja ja c c b a b c c

    project leader clinical research Spaarne ja nee b a b a

    anesthesioloog Rijnstate nee d b b a a a

    neurolog Rijnstate nee a a

    o rth ope di sh chi ru rg R ij nstate ja nee c b a b c c

    reumatolog Rijnstate ja ja b c b a a a

    o rth ope di sh chi ru rg R ij nstate ja c b a a b

    Centralization of survey answers

    Monitoring methodology to assess performance:

    The methodology approach is based on the WorldEconomic Forum approach.

    The nine key performance indicators are validated by

    20+ hospital CEOs and management and medical staff. The methodology is used to create international

    standards within EU clusters.

    The methodology has been checked by the InternationalAcademic Advisory Council.

    DEFINING MEASURINGSHAPING

    BACKGROUND

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    Experiences during data collection

    Data col lect ion i tsel f resul ts in b ui ld ing n ew infrastructures and gain ing ins ight in th e processes and p rocedures.

    New ideas develop which improve the p erformance and the ef f ic iency o f appl ied research.

    Data registration, in general, is insufficient in hospitals, not only atresearch offices but also at other supporting departments such as

    Human Resources, Financial management and Health administration.

    Obtaining comparable data is difficult because the way of registration ofresearch projects differs between hospitals; how data is registereddiffers between hospitals and which research projects are registered

    differs as well between hospitals

    Hospitals have different local procedures, such as the local feasibility

    procedure of the Board of Directors, with a different focus which leads todifferent ways of registering data and thus, collecting data.

    The functionality of research offices is developing in a different waybetween hospitals. Sharing best practices (such as a uniform way of

    data collection of research projects) is desirable but there is also a need

    for standardization.

    Experiences

    Bibi Blijham, Msc.

    Data collector at 3 hospitals

    KwaliteitsmedewerkerWetenschap

    DEFINING MEASURINGSHAPING

    BACKGROUND

    DATA & KEY CONCLUSIONS

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    Data on the Life Sciences & Health Cluster 2013

    OUTPUT

    Revenue: 17.8 b (+0.6%)

    Number of products: 122 (+10%)

    SIZE

    Number of companies: 343 (+4.3%)

    Employment: 22.732 jobs (-6.7%)

    INPUT

    Public investments: 291 m (-2%)

    Private investments raised: 1887 m (+574%)

    Life Sciences clusterHealth cluster

    *Extrapolation based on number of publication cited

    ** Extrapolation based on number of employees

    OUTPUT

    No. of publications: 3057 publications cited Lead time of clinical trials: 65 days

    No. of

    new products: 21 *

    new protocols: 144 **

    new guidelines: 159 ** new treatments : 101 **

    SIZE

    Size of clinical trials: 7745 patients *

    Inflow of patients from

    outside catchment area: 12% admissions10.4% outpatient visits

    INPUT

    Industry investments: 630 research projects **

    Hospital R&D investments: 10,8 m **

    DATA & KEY CONCLUSIONS

    For more info please see www.healthoutlook.nl

    For more info please see www.lifesciencesoutlook.com

    DATA & KEY CONCLUSIONS

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    2

    Key conclusions

    Hospitals seem to vary heavily in their ability to be relevant in applied researchwhich connects with industry and patients.Ability depends on size, level of expertise, support and connection with industry and

    openness.

    Hospitals that outperform, collaborate more than average with industry.Outperformance on output: publications, innovation and efficiency.

    Publishing and performing applied research is clearly part of the core business

    of hospitals.

    In particular clinical trials in phase 3 and medical devices.

    3

    1

    DATA & KEY CONCLUSIONS

    DATA & KEY CONCLUSIONS

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    0

    5

    10

    15

    20

    25

    30

    35

    40

    Noofresearchprojects

    Hospitals

    No. of Industry InvestedProjects

    Position ofindividual

    hospitals

    Hospital seems to vary heavily in their ability to be relevant in applied research

    Variat ion in size, input and outpu t is o bserved amon g the h ospi ta ls, showing d i f ferences in performance and

    coop erat ion with industry.

    Source: STZ & NFU (Red bars are Academic Medical Centers)

    No. of publications cited

    Examples of Key Performance Indicators, with high variation.

    See chapter 3 for detailed information about KPI Industry Investments & Number of publications.

    1

    STZ individual hospitals

    Meannormalizedcitationscore

    DATA & KEY CONCLUSIONS

    DATA & KEY CONCLUSIONS

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    Multiple affecting factors1

    Factors su ch as size, level of expert ise (numb er of professo rs, PhDs, GCP-cert i f ied), research sup port capacity ,

    conn ect ion with ind ustry and o penness to sh are best pract ices, seem to matter .

    0 1000 2000 3000 4000 5000 6000

    Employees

    Individualhospitals

    Total employment

    0 2 4 6 8

    Professors

    Individualhosp

    itals

    No. of Professors

    As for the number of professors I dare to say that this is partlythe result of an active policy that we follow in cooperation with

    academic institutions. Unlike many other hospitals, we focus

    not only on cooperation with UMC's but also with other

    academic institutions anddisciplines.

    Employee hospital

    Variation is a logic result of various factors. Some of these

    factors, such as size, are not easy to influence. However,

    openness to industry and other hospitals are more receptive

    and can be steered. Researcher

    See chapter 3 for detailed information about KPI Size of clinical trials & Level of expertise.

    Example of 2 factors that influence variation

    DATA & KEY CONCLUSIONS

    DATA & KEY CONCLUSIONS

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    Performance of hospitals

    The best performing h ospi ta ls measured by outpu t : the number of p ubl icat ions, products, protocols, guidel ines

    and treatments (innovation) and lead time of clinical trials (efficiency)

    0 20 40 60 80 100 120 140No of days

    IndividualHospita

    ls

    Lead time of clinical trials

    See chapter 3 for detailed information about KPI Lead time of clinical trials

    2

    DATA & KEY CONCLUSIONS

    DATA & KEY CONCLUSIONS

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    Relationship performance & cooperation with industry

    col laborate more than average with industry based on ind ustry inv ested research projects and s taf f

    respon siveness to ext ernal partners (e.g. MKB * & Pharma).

    *MKB stands for Midden en Klein bedrijven (Small and Medium-sized companies)

    The graph shows a decreasing trend: hospitals with many

    industry invested research projects have shorter lead times for

    approval of clinical trials.

    The graph shows an increasing trend: hospitals with many

    industry invested research projects have a higher number of

    publications.

    2

    DATA & KEY CONCLUSIONS

    DATA & KEY CONCLUSIONS

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    Applied research is core business

    Publ ish ing and performing app l ied research is clearly par t of the co re business of hosp i ta ls. A to ta l of

    7445 patients are enrolled in clin ical tr ials, with a to tal of 3057 citat ion s.

    Hospitals reported that for the year 2011, 90% of

    patients participating in clinical trials have been

    enrolled in Phase 3 (44%) and in Medical Devices

    trials (46%).

    10%

    44%

    46%

    Patients enrolled in clinical trials

    PH2PH3M.D

    3057

    See chapter 3 for detailed information about KPI Number of Publications and Size of Clinical Trials.

    3

    7445

    DATA & KEY CONCLUSIONS

    BEST PRACTICES

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    Research Support Offices

    (roles and tasks )

    Training and educating personnel

    Negotiations with partners (industry

    METC & subsidy applications

    Data collection / project management

    Statistics

    Business development

    Support researches

    How to deal with rules and regulations

    How to set up a research line in theirown department.

    (Next ) Best Practices - Expertise & Internal structures

    Via various internal structures, such as research su pport o f f ices and research comm it tees the supp ort can be

    organized. A g ood d atabase and informat ion infrastructure faci l i ta tes decis ion making.

    1

    BEST PRACTICES

    BEST PRACTICES

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    (Next ) Best Practices - Relationships with Industry

    Create a f lywheel for appl ied research b y invest ing in the relat ionships with industry. Part ic ipate in mult i -

    discip l inary studies and industry related events to share and have access to know ledge.

    A large number of specialists

    and their departments have

    developed a beautiful

    structure, in which they have

    become and remained a loyal

    partner of the industry,

    resulting in many clinical trials

    and investments. Because of

    these trials, a large part of

    their own initiated studies can

    be funded.

    Industry as a flywheel for research

    Invest in attracting industry which in

    turn will fund large projects. It is like a

    circle, money earned can be

    reinvested in applied research whichis attracting more industry

    investments which in turn will fund

    large projects, etc.

    2

    S C C S

    BEST PRACTICES

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    (Next ) Best Practices - Culture & Commitment

    An ambit ious cul ture and commitment is one of the internal keys of suc cess. Research and inno vat ion ideas

    shou ld be su pported, shared and encouraged to create an opt imal research environm ent.

    Everything starts with an ambition and a

    specialists guts and a norm that will be created.

    Some departments have developed a mentality

    with an imbued realization that if you want to

    ensure specialized care (topreferente zorg) this

    cannot be realized without the input of scientif ic

    research.

    Next to patient care, the hospitals

    have committed themselves to

    perform applied scientificresearch and stimulate health

    care innovation.

    3

    Rebke Klokke, Utrecht

    BEST PRACTICES

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    (Next ) Best Practices - Cooperate (Networks & Clusters)

    Hospi ta ls are more suc cessfu l when they operate in a cluster with a strong local dynamic . Share best pract ices,

    t reatments, guidel ines with par tner hospi ta ls to create leverage and enhancement of inn ovat ion.

    The outperforming departments also have a

    specialist who is connected as a professor at a

    university. As a result, research lines are created

    with a continuous flow of PhD students and

    publications.

    We cooperate in many networks with universities,

    IKZ (integral cancer south), and industry research

    which also made researchpossible

    Source: STZ, Bibliometric analysis of STZ-hospitals

    Red: STZ Hospitals Blue: University Hospitals: Green: Other universities Yellow: Others

    Hospital structureand strategy

    4

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    Health Outlook 2014: Learn, Share and Inspire

    The Health Out look aims to fu r ther improving. Learn from it , sh are it , get inspired and jo in the Li fe Sciences Out look

    2014 and Health Outlo ok 2014.

    include more hospitals

    include University Medical Centers

    address the international clusters

    improve KPIs and KSIs

    11th Feb 2014 Innovation for Health EventTo be determined

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    Guide to read the data

    A roadmap

    2

    Rebke Klokke, Utrecht

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    Monitoring & ImprovingThe Radar

    The performance of the heal th cluster can be steered and improved by focusing on three themes: business

    know ledge, cluster bui ld ing and inv estment cl imate, each with their key steering indicators.

    Dutch health cluster;

    Key recommendations

    Improving success of the health cluster and present

    its international potential.

    based on Key Steering Indicators

    Improving

    Dutch health cluster;

    Cluster success

    Measuring performance and progress

    Dutch health cluster;

    Key patient value concepts

    Strategic assessment of progressbased on Key Performance Indicators

    Monitoring

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    Extrapolation

    The Health Outlo ok 2013 aims to repo rt the applied research of all hosp itals. So far the data has been built us ing

    the repor ts of 16 out of 28 ho spi ta ls.

    * 61,3% and 43,41%. For detailed information about calculations and statistical tests please check ch. 4 on Monitoring Methodology

    Not extrapolated

    -No. of publication

    -Lead timeof clinical trials

    -Inflow of patients from outsidecatchment area

    In some cases data is extrapolated across all hospitals. This is based on

    extrapolation having as proxy, either the number of employees or number

    of publications cited.

    Example: there are 13 hospitals reporting the number of research

    projects with industry. The sum of all reported projects is 301 and the

    number of employment for those reporting hospitals is 47116. Total

    employment with STZ hospitals is 93307. By applying

    the Three Rule: equals 628 research projects for the STZ

    hospitals.

    The number of employees and or the number of publications cited

    was/were taken as a proxy because the researchers found a correlation*

    between the implied key performance indicators which had been

    extrapolated and the number of Health Outlook employees.

    Extrapolation based on number of

    publicationscited

    - No. new products

    - Size of clinical trials

    Extrapolation based on number of

    employees

    - No. new protocols

    - No. new guidelines

    - No. new treatments

    - Industry investments

    - Hospital R&D investments

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    Short management summaries

    Every key performance indicator wi l l have a s hort m anagement summary: explanat ion on the rat ionale

    (def in i t ions) , the resul ts (measur ing) and b est pract ices ( improving) .

    DEFINITION MEASURING IMPROVING

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    Interpreting the graphs

    For each indicator several scores are presented. Hospi ta ls can c ompare their own resul ts in th eir indiv idual

    hospi ta l -specif ic Out look .

    The average, median, minimum and maximum value reported by hospitals is depicted, as well as the number of hospitals reporting (n). A separate graph

    indicates the total numbers for the Health Outlook hospitals and a total (extrapolated number) for all STZ hospitals.

    KPI Information

    On every slide the specific KPI or KSI is

    explained.*The Health Outlook is checked for validity by the International Academic Advisory Council. For more info please refer

    to page 72.

    Totals are obtained by extrapolation. In this edition; totals are based on all applied research hospitals minus the

    University Medical Centers.

    N = 15

    630

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    Monitoring

    TWU

    Key performance indicators (Definition Measuring Improving)

    3

    Rebke Klokke, Utrecht

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    Key per formance ind icators - output

    Number of Publications

    Lead time of clinical trials

    No. of new protocols, treatments and

    guidelines

    Number of products

    EXTRA: short story on adoption rate of

    new treatments

    MEASURING IMPROVINGDEFINITION

    OUTPUT Rebke Klokke, Utrecht

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    Number of publications cited

    Definition

    This indicator counts how many times a member hospital has been cited world wide, excluding local citations.

    Proxy

    Bibliometric analysis of STZ publications

    Rationale

    An higher number of citation indicates that an applied research hospital / or member of an applied research hospital is

    more visible on the international research stage.

    KPI - Number of publications cited

    A high er number of publ icat ions ci ted indicates that a hosp i ta l or member of a hospi ta l is more vis ib le on the

    international research stage. The B ibl iometr ic analysis of STZ is used in th e Health Out look 2013.

    MEASURING IMPROVINGDEFINITION

    KPI Number of publications cited

    Number of publications cited from the

    hospital in one year.

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    1320 1389

    16311833

    2035659 665

    929

    968

    1022

    0

    500

    1000

    1500

    2000

    2500

    3000

    3500

    2007 2008 2009 2010 2011

    Noofcitations

    Total no of publications cited

    Total STZ hospitals (n=28)

    Health Outlook hospitals

    (n=16)

    KPI - Number of publications cited

    On average the numb er of citat ions o f a hosp ital is 127 times a year. Compared to 2010, the total num ber of

    citat ion s inc reased by 9.14% (from 2801 to 3057) in 2011.

    Source : The Decision Group and STZ database .

    2054

    KPINumber of publications

    Number of publications cited from the hospital

    in oneyear.

    1979

    2560

    2801

    3057

    61

    127106

    340

    0

    50

    100

    150

    200

    250

    300

    350

    400

    Minimum Average Median Maximum

    Noofquota

    tions

    No of publications cited

    N=16

    The Bibliometric analysis of STZ has been used. See for a detailed explanation Ch 4 Appendices - F. Monitoring Methodology Extended version.

    MEASURING IMPROVINGDEFINITION

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    KPI - Number of publications cited

    The high scor ing hosp i ta ls per form more research projects with indu stry, indicat ing the impo rtance of

    cooperat ion.

    Steering

    The number of specialist that are first/main applicant at

    LTC* (KSI5) and the number of participation to research-

    events initiated by MKB (KSI 4) may be associated**

    with the number of publications cited.

    (Next) Best Practices

    1. Harmonize, discuss and share knowledge on events,

    to create leverage and enhance innovation.

    Some departments have developed a mentality with

    an imbued realization that if you want to ensure

    specialized care (topreferente zorg) this cannot berealized without the input of scientific research .

    These departments also have a specialist who is

    connected as a professor at a university. As a result,

    research lines are created with a continuous flow of

    PhD students and publications.

    2. Initiate, cooperate and participate in multidisciplinary

    studies to have access to knowledge.

    3. Invest in a relationship with the industry: The best

    scoring hospitals have more industry invested research

    projects, showing a positive effect of industry on output

    (i.e. publications).

    .

    See for a detailed explanat ion on correlations Ch. 4 Appendices page 82 and 83.

    ** The correlation coefficient with KSI 5 is 79,23% and with KSI 4 MKB is 39,48%.*LTC stands for Lokale Toetsingcommissie which reads in English Local Ethics Committee

    MEASURING IMPROVINGDEFINITION

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    Definition Definition

    Proxy

    A sample of 10 studies within each hospital has been used to determine the lead time of clinical trials.

    Rationale

    To get an insight into the waiting time for approving of a clinical trial request by the board and until the first patient is enrolled

    Proposal received

    KPI - Lead time of clinical trials

    To get an insight in ef f ic iency, wait ing t ime is m easured: numb er of days from p roposal received to local

    feasibi l i ty.

    The date on which the request for approval of each clinical

    trial has been registered.

    Local feasibilityto

    The starting date of a clinical trial, which is considered to be

    the date that the board signs the proposal.

    KPI

    Lead time of clinical trials (Phase II and IIIfor drugs and for medical devices)

    Number of days from Proposal Received

    (regardless of completeness of proposal) to local

    feasibility (signature board of directors)

    MEASURING IMPROVINGDEFINITION

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    16

    64

    51

    130

    0

    20

    40

    60

    80

    100

    120

    140

    Minimum Average Median Maximum

    Noofdays

    Lead time

    KPI - Lead time of clinical trials

    A large var iance in numb er of days from subm ission to approv al is repor ted. The best per forming hos pi ta l had a

    lead time of 16 days.

    KPILead time of clinical trials (Phase II and

    III for drugs and for medical devices)

    Number of days from Proposal Received

    (regardless of completeness of proposal) to

    localfeasibility (signature boardof directors)

    N=15

    The figures are based on an average among reporting hospitals. See for a detailed explanation Ch 4 Appendices - F.

    Monitoring Methodology Extended version.

    - Source: The Decision Group database -

    MEASURING IMPROVINGDEFINITION

    d i f li i l i l

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    KPI - Lead time of clinical trials

    In addi t ion, per forming mo re industry invested research p rojects has a po si t ive relat ion on performance, in case of

    eff iciency : lead time of clinic al tr ials.

    Steering

    The level of expertise (no of professors) (KSI 3) is

    linked* with the lead time of clinical trials.

    (Next) Best Practices

    4. Stimulate an active policy and support the research

    committee and LTC (Local Ethics Committee) that

    enforces guidelines and business plans

    to optimize research.

    5. Cooperate with industry and other partners, asuniversities and connect with their experts and

    professors.

    Optimization of processes as lead time of clinical trials,

    and in this case approval of proposals should be a

    logical result of cooperation with partners, especially in

    case these partners are profit-driven organizations like

    big pharma. Prof. dr. Fred van Eenennaam cluster

    expert.

    As for the number of professors I dare to say that this is

    partly the result of an active policy that we follow in

    cooperation with academic institutions. Unlike many

    other hospitals, we focus not only on cooperation with

    UMC's but also with other academic institutions and

    disciplines. Employee hospital* The correlation coefficient with KSI3 Professors is 12,91%.See for a detailed explanat ion on correlations Ch. 4 Appendices on page 82 and 83.

    MEASURING IMPROVINGDEFINITION

    KPI N f t l t t t d id li

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    New protocols and treatments

    Definition

    Proxy

    Answers to survey* questions 3.1 to 3.4 are taken as a proxy for the number of new protocols, treatments and guidelines.

    Rationale

    New protocols and treatments are the result of applied research that lead to better patient outcomes.

    KPI - No. of new protocols, treatments and guidelines

    New protoco ls, treatments and g uidel ines are the resul t of appl ied research and inno vat ion.

    The plan for a course of medical treatment or for a scientific experiment.

    KPINumber of new protocols / treatments

    and guidelines

    Number of new protocols and treatments

    * For an overview of the question please see Ch4. Appendices on Monitoring Methodology Extended version

    MEASURING IMPROVINGDEFINITION

    KPI N f t l t t t d id li

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    KPI - No. of new protocols, treatments and guidelines

    The respon dents to the su rvey indicated they implemented a number of 96 protoc ols, 106 guidel ines and 67

    treatments.

    KPINumber of new protocols / treatments

    and guidelines

    Number of new protocols and treatments

    (adopted at a national level, e.g., in guidelines)

    for which the hospital is the main applicant.**There is a positive linear correlation between no of new protocols, treatments and guidelines and no of citations. See for adetailed explanation on correlations Ch4. Appendices on page 82 and 83.

    96106

    67

    0

    20

    40

    60

    80

    100

    120

    140

    160

    180

    Protocols Guidelines Treatments#ofprotocols/guidelines

    /treatments

    Protocols / Guidelines / Treatments *

    Total STZ hospitals (n=28)

    Health Outlook Hospitals (n=13)

    144

    101

    159

    - Source: The Decision Group database -

    *Underestimated due to self reporting. Next year improvements will be made to measure this indicator.

    MEASURING IMPROVINGDEFINITION

    KPI N f t l t t t d id li MEASURING IMPROVING

    DEFINITION

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    KPI - No. of new protocols, treatments and guidelines

    In f rastructure to sup port research as wel l as part ic ipat ion in m ult icenter research studies increases the number of

    new protoc ols and treatments.

    Steering

    The cost of research (KSI 2), the number of specialist

    with application at LTC (KSI 5) and participation to

    multicenter studies (KSI 7) shows a relationship* with the

    number of new protocols, treatments and guidelines.

    (Next) Best Practices

    6. An education-driven organization will stimulate the

    preparation of protocols.

    7. Involve specialists in quality management, and create

    commitment and (double) learning loops.

    Learning, training and research are a crucial part of our

    hospital. All our specialists are a member of the quality

    committee. This committee has a strong focus on

    education. The enthusiasm of this committee will lead to

    a culture whereby creating protocols of new ways of

    working is stimulated.

    8. Obligate the recording (protocoleren) of research.

    Done by one of the best performing hospitals.

    9. Register new protocols, treatments and guidelines

    adopted in a common, centrally database. At this

    moment hospitals do not have a clear view.

    See for a detailed explanation on correlations Ch4. Appendices on page 82 and 83.:

    * The correlation coefficient with KSI 2 Cost of research is 38,56%.

    MEASURING IMPROVINGDEFINITION

    KPI N mbe of p od cts MEASURING IMPROVING

    DEFINITION

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    Registered patents

    Definition

    Proxy

    Answers to survey* question 3.1 of the survey are taken as a proxy for the number of products

    Rationale

    Patents awarded are the confirmation that the research process was found through novel features and support the process

    of innovation and valorization.

    KPI - Number of products

    Patents awarded are the conf i rmat ion that the research process was fou nd th rough novel features and sup port the

    process of inn ovat ion and valor izat ion.

    A patent is the registered, exclusive right of an inventor to make, use, or sell an invention.

    KPINumber of new products

    # registered patents for which the

    hospital is main applicant.

    * For an overview of the question please see Ch 4 Appendices - F. Monitoring Methodology Extended version.

    MEASURING IMPROVINGDEFINITION

    KPI Number of products MEASURING IMPROVING

    DEFINITION

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    11

    0

    2

    4

    6

    8

    10

    12

    14

    16

    18

    2011

    Noofpate

    nts

    Total number of registered patents

    Total STZ hospitals (n=28)

    Health Outlook hospitals (n= 14)

    0

    1

    2

    3

    4

    5

    6

    7

    8

    Noofpatents

    Registered patents in 2011

    KPI - Number of products

    In 2011, Health Outloo k ho spitals repo rted to have registered 11 new p atents. 7 of them w ere reported b y the same

    hosp i ta l . Two o ther hospi ta ls registered two patents.

    N=14

    17

    KPINumber of new products

    # registered patents for which the hospital is

    main applicant.

    - Source: The Decision Group database -

    *The total no of registered patents is based on question 3.1 of the survey. For detailed info please see Ch 4 Appendices - F.Monitoring Methodology Extended version.

    Individual hospitals

    MEASURING IMPROVINGDEFINITION

    KPI Number of products MEASURING IMPROVING

    DEFINITION

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    KPI - Number of products

    The number of new produc ts might inc rease by enlarg ing high sk i l led labor force and incent iv ize staf f to be more

    open and co operat ive with o ther hospi ta ls.

    Steering

    The number of PhDs (KSI 3), participation to industry

    initiated events (KSI 4) and multicenter investigator

    initiated researches (KSI 7) are linked* with the number

    of products.

    (Next) Best Practices

    10.Share best practices internally to increase knowledge:

    exchange of ideas may help the development of new

    products.

    The STZ hospital which outperformed KPIs Number of

    Products explained:

    Our culture is probably the key for success.

    Collaboration and innovation are stimulated and

    encouraged. At this moment we are rolling out an

    internal policy which is based upon sharing best

    practices. Hopefully, this policy will strengthen our

    position.

    * The correlation coefficient with KSI 3 (PhD) is 11,14% , KSI 4 (industry initiated) 15,48% andwith KSI 7 (multicenter investigator initiated studies) is 19,36%.

    .See for a detailed explanat ion on correlations Ch. 4 Appendices on page 82 and 83.

    MEASURING IMPROVINGDEFINITION

    EXTRA: KPI Adoption Rate of New Products MEASURING IMPROVING

    DEFINITION

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    EXTRA: KPI - Adoption Rate of New Products

    At this moment adoption rate of new products is not measured. Next year the aim is to find and determine the

    r ight def in i t ion and to col lect data on this s peci f ic per formance indicator .

    Marc Rinkes,

    Manager Wetenschap & Kennis

    Pieter Kievit,

    Head of medical education and

    research support

    Adoption rate of product innovation

    At this moment, the said indicator does not provide a significant outcome in this first Health Outlook. The

    indicator aims at finding the introduction rate and penetration grade primarily of new medicines. The

    present data search did not turn out enough hits to support broader analysis. We expect that it will be a

    mere question of time before the indicator will be supported by more adequate data registry.

    It is probably more significant that present innovation in hospitals focuses mainly on therapy and treatment

    rather thanon product and technology innovation.

    In an era dominated by an aging population and rising costs of healthcare, one would expect the scope on

    healthcare innovation to be on medical, technical, process and social innovation. Membership of STZ

    presupposes a certain size of the institution and number of patients they treat. Under these conditions it

    seems attractive to realize and sustain local innovations resulting in lower costs of treatment and higher

    (social) return on investments in terms of clinical outcome, patient satisfaction and quality of life.

    Admittedly, this will have to be picked up by a whole new set of partners like MKB and HBO organizations

    in a new variety of business case.

    The hospitals that started in this way are confronted by both new and time-honored challenges, the difficult

    acceptation of foreign (not invented here) concepts being one of them. However, opening up for

    innovative concepts that will increase the quality of care in feasible business cases will automatically invite

    other innovators and their innovative concepts to present themselves.

    Healthcare innovation appears to be in its infancy. Possibly, the current KPI 6 scores most importantsignal

    is: Demanding attention. Marc Rinkes & Pieter Kievit

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    Key performance indicators - Size

    Size of clinical trials (no of patients in

    trial)

    Inflow of patients outside catchment

    area

    MEASURING IMPROVINGDEFINITION

    Size Rebke Klokke, Utrecht

    KPI - Size of clinical trials (no of patients in trial)

    MEASURING IMPROVING

    DEFINITION

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    Ph2, Ph3 and Medical Devices clinical trials

    Definition

    Clinical trials performed by applied research hospitals in the Dutch Health cluster can be divided in two categories :

    1. Drugs : a drug, broadly speaking, is any substance that, when absorbed into the body of a living organism, alters

    normal bodily functions

    2. Medical Devices : Medical devices: Medical device means any instrument, apparatus, implement, machine,

    appliance, implant, in vitro reagent or calibrator, software, material or other similar or related article, intended by the

    manufacturer to be used, alone or in combination, for human beings for one or more of the specific purposes of (WHO).

    Proxy

    Total number of patients aimed to be enrolled in clinical trials over the entire period of these studies.

    Rationale

    The number of patients are representative for the size of the clinical trials assessed.

    KPI - Size of clinical trials (no of patients in trial)

    The number of patients are representative for the size of th e clinical tr ials assessed.

    KPISize of Clinical Trials ( number of patients in trial )

    Total Number of target patients to be included in clinical

    trials, Phase II of III for Drugs or trials for medical devices

    started during a year.

    MEASURING IMPROVINGDEFINITION

    KPI - Size of clinical trials (no of patients in trial) MEASURING IMPROVING

    DEFINITION

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    589

    20672300

    4956

    296

    10381155

    2489

    0

    1000

    2000

    3000

    4000

    5000

    6000

    7000

    8000

    Ph 2 Ph 3 Medical Devices Total STZ hospitals

    Noofpatients

    Total - Size of clinical trials

    Total STZ hospitals (n=28)

    Health Outlook hospitals

    KPI - Size of clinical trials (no of patients in trial)

    Hospi ta ls have a focu s o n phase 3 (2067 pat ients) and medical devices tr ia ls (2300 pat ients) , compared to phase 2

    (589 patients). Per total 7445 patients were enrolled in c linical tr ials.

    KPI Size of Clinical Trials ( number of

    patients in trial )

    Total Number of target patients to be included

    in clinical trials, Phase II of III for Drugs or

    trials formedicaldevices started duringa year.

    N=14 N=14 N=13

    885

    31053455

    7445

    148 patients were enrolled in average in phase 3 clinical trials. 177 patients were enrolled in average in medical device trials.

    See for a detailed overview Ch 4 Appendices - F. Monitoring Methodology Extended version.

    - Source: The Decision Group database -

    MEASURING IMPROVINGDEFINITION

    KPI - Size of clinical trials (no of patients in trial) MEASURING IMPROVING

    DEFINITION

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    KPI Size of clinical trials (no of patients in trial)

    A larger presence of research sup port act iv i t ies wi l l help h ospi ta ls to manage the pat ients in cl in ical tr ials.

    Steering

    Size of clinical trials and the presence of research

    support offices (KSI 6) are associated*.

    (Next) Best Practices

    11.Stimulate and build research support structures:

    Outperforming hospitals on size of clinical trials, have

    more FTEs available to support research than other

    hospitals. These hospitals have built more structures

    to manage the large number of patients in trials.

    12.Create visibility to industry partners, cluster location

    seems to matter. A hospital suggested that large

    phase 3 and medical devices studies are assigned

    more often to hospitals located in one of the Dutch

    Life Sciences sub clusters.

    * The correlation coefficient with KSI 6 is 49.46%.

    LS sub cluster

    See for a detailed explanation on correlations Ch4. Appendices page 82 and 83.

    MEASURING IMPROVINGDEFINITION

    KPI - Inflow of patients outside catchment area

    MEASURING IMPROVING

    DEFINITION

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    Outside catchment area

    KPI Inflow of patients outside catchment area

    If there is a hig h rat io of p at ients o uts ide catchment area (inpat ient and as wel l o utpat ient) then the h ospi ta l is

    attract ive.

    DefinitionThe outer part of a specific geographic area for which a

    particular institution is responsible.

    Proxy

    The patients reported at the hospital living outside the

    geographic areas than the institution.

    Rationale

    If there is a high ratio of patients outside catchment area

    then more attractive for the patients is that specificinstitution.

    Inpatient and outpatient

    DefinitionInpatient: a patient who is admitted to a hospital

    or clinic for treatment that requires at least one overnight

    stay.

    Outpatient: a patient who is admitted to a hospital or clinic

    for treatment that does not require an overnight stay.

    KPI

    Inflow of patients from outside catchment areaNumber of unique patients outside hospital catchment area that got care

    delivered when inpatient (admissions) and outpatient visits (vert.: opnames en

    1ste polikliniek bezoeken).

    Proxy

    An overnight stay.

    RationaleTo get a good insight in the complexity of pocedure that a

    patient may undergo.

    MEASURING IMPROVINGDEFINITION

    KPI - Inflow of patients outside catchment area MEASURING IMPROVING

    DEFINITION

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    4,5%

    12,0% 11,4%

    29,8%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    35%

    Minimum Average Median Maximum

    %ofpatientsoutside

    catchmentarea

    First admissions

    3,9%

    10,4% 9,7%

    26,2%

    0%

    5%

    10%

    15%

    20%

    25%

    30%

    Minimum Average Median Maximum

    %ofvisitsoutsidecatchmentarea

    First outpatient visits

    KPI Inflow of patients outside catchment area

    In 2011, the Health Outloo k ho spitals repo rted that on average 14.5 % of total admis sion s and 10,3% of out patient

    vis i ts w ere from pat ients located ou ts ide the catchment area.

    N=11

    KPI Inflow of patients from outside

    catchment area

    Number of unique patients outside hospital

    catchment area that got care delivered

    inpatient (admissions) and outpatient visits

    (vert.: opnamesen 1ste polikliniekbezoeken)

    N=11

    The first position with the maximum number of first admissions and first outpatients visits outside catchment area is hold

    by the same hospital. See for a detailed explanation Ch 4 Appendices - F. Monitoring Methodology Extended version.

    Source: The Decision Group database -

    MEASURING IMPROVINGDEFINITION

    KPI - Inflow of patients outside catchment area MEASURING IMPROVING

    DEFINITION

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    KPI Inflow of patients outside catchment area

    Expert ise of emp loyees might at t ract pat ients from ou ts ide catchment area to the hosp i ta l .

    Steering

    The level of expertise (KSI 3) is linked* with the inflow of

    patients outside catchment area that are admitted for the

    first time.

    (Next) Best Practices

    13.Attract and invest in the expertise of the core staff

    members:

    The expertise of the attractive hospitals, (inflow of

    patients from outside catchment area) is higher

    compared to average attractive hospitals.

    Next to expertise, data shows a trend on size ofclinical trials and inflow of patients outside catchment

    area. Further research has to validate the hypothesis

    that inflow of patients with clinical trials may affect the

    inflow of patients for admissions and outpatient visits.

    * The correlation coefficient with KSI 3 PhD is 8,83%.and KSI Prof is 44,08%

    See for a detailed explanation on correlations Ch. 4 Appendices on page 82 and 83.

    SU G O GO

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    Key performance indicators Input

    Industry Investments

    Hospital investments

    MEASURING IMPROVINGDEFINITION

    INPUT Rebke Klokke, Utrecht

    KPI - Industry Investments MEASURING IMPROVING

    DEFINITION

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    KPI

    Industry Investments (in the core value chain)

    Number of research projects with industry partners,

    (including self-initiated healthcare research with industry

    investment) started in a given year.

    Core value chain of the Dutch health cluster

    Definition of the core value chain

    The Dutch Health cluster contains all top clinical and research hospital from the Netherlands, including all STZ hospitals

    that perform applied research.

    Proxy

    The number of research projects commissioned by industry is taken as a proxy for industry investments.

    Rationale

    Industry investments give an approximation of the ability of hospitals to collaborate with industry in common projects.

    y

    Indus try investments give an approximat ion of the abi l i ty of hospi ta ls to col laborate with ind ustry in co mmo n

    projects.

    KPI - Industry Investments MEASURING IMPROVING

    DEFINITION

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    318

    0

    100

    200

    300

    400

    500

    600

    700

    Noofproje

    cts

    Total - Industry investments

    Health Outlook hospitals (n=15) Total STZ hospitals (n= 28)

    1

    21 20

    49

    0

    10

    20

    30

    40

    50

    60

    Minimum Average Median Maximum

    Noofprojects

    Industry investments

    y

    In 2011, the indu stry in vested in, on average, 21 research pro jects per ho spit al with a maxim um o f 49 research

    projects . In to tal 630 research projects w ithin th e hosp itals were started.

    N = 15

    KPIIndustry Investments

    Number of research projects with industry

    partners, (including self-initiated healthcare

    research with industry investment) started in a

    given year.

    - Source: The Decision Group database -

    630

    There is a large variation among the reported industry investments. See for a detailed explanation Appendices on Monitoring

    Methodology extended version.

    KPI - Industry Investments MEASURING IMPROVING

    DEFINITION

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    y

    Hospi ta ls that are part ic ipat ing act ive ly in mult i center studies at t ract mo re industry investments. Furthermore,

    ambit ious specia l is ts have a large impact on performance.

    Steering

    The participation in multicenter studies (KSI 7) seems to

    influence* the industry investments.

    (Next) Best Practices

    15.Invest in a research culture. This generates an

    exciting and vibrant learning community, reinforces

    the links with industry, and contributes to high-

    quality applied research.

    The hospital which outperformed KPI Industry

    Investments explained:Our specialists are very research minded. They

    have a lot of ambition, and this influences other

    specialists. A science-driven culture is growing. The

    money they receive from the industry is often re-

    invested in investigator research, which attracts

    industry, a motor of innovation is created.

    16.Coordinate research at a decentralized level too, tostimulate multicenter studies.

    Another hospital clarified:

    Our main departments have own research

    coordinators who facilitate in bringing in multicenter

    studies.

    See for a detailed explanat ion on correlations Ch. 4 Appendices on page 82 and 83.

    *The correlation coefficient with KSI 7 is 83.66%.

    KPI - Hospital investments applied research & innovation MEASURING IMPROVING

    DEFINITION

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    Money invested in applied research & innovation

    Definition

    Applied research is a form of systematic inquiry involving the practical application of science.

    Proxy

    Hospital budget and a sample of the 3 largest partnerships (maatschappen) for investment in applied research &

    innovation apart from industry sponsored is taken as a proxy.

    Rationale

    Hospitals that invest in applied research & innovation are create a breeding ground for innovation.

    p pp

    Hospi ta ls that invest in appl ied research & inn ovat ion create a breeding ground for inno vat ion.

    KPI

    Hospital applied research & innovationMoney invested in applied research &

    innovation by the hospital in a given year.

    KPI - Hospital investments applied research & innovation MEASURING IMPROVING

    DEFINITION

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    0

    100000

    200000

    300000

    400000

    500000

    600000

    700000

    800000

    900000

    1000000

    Investmentsin

    Ranking - Hospital investments

    10.000

    350.488 387.500

    904.500

    0

    100.000

    200.000

    300.000

    400.000

    500.000

    600.000

    700.000

    800.000

    900.000

    1.000.000

    Minimum Average Median Maximum

    Investmentsin

    Hospital investments

    The hospi ta l investments appl ied research & innovat ion v ary between the hosp i ta ls in 2011. There is a huge g ap

    between the minimum ( invested10k) and the maxim um (invest ed905k).

    KPI Hospital applied research & innovation

    Money invested in applied research &

    innovation by the hospital in a given year.

    N=10

    - Source: The Decision Group database -

    Different reporting sources were considered. See for a detailed explanation Appendices on Monitoring

    Methodology extended version:Individual hospitals

    KPI - Hospital investments applied research & innovation

    MEASURING IMPROVING

    DEFINITION

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    An explanation for the di f ferences is b ased on the avai labi l i ty of internal data on investments.

    Steering

    The steering indicators level of expertise (KSI 3) and

    participation to industry and health related events (KSI 4)

    are associated* with Hospital investments.

    * The correlation coeff icient with KSI 3 (CGP) is 56.81% and with KSI 4 (participation to health related events is 60.50%

    (Next) Best Practices

    17.Create insight into costs and investments, to allocate

    the right resources to the right activities.

    See for a detailed explanation on correlations Appendices on page 82 and 83.

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    Appendices

    A. History, development and structure of the Dutch Health Outlook

    B. About the involved partners

    C. Bibliography

    D. Consulted experts and organizations

    4

    Rebke Klokke, Utrecht

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    Appendix A History, development and structure of the Dutch Health Outlook

    Rebke Klokke, Utrecht

    Partners to create the Health Outlook 2013

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    STZ and The Decis ion Group proudly present the f i rst edi t ion of the yearly Out look on the Dutch Health cluster .

    The Outlook is commissioned by the STZ-

    ziekenhuizen.

    STZ stands for the Dutch association of

    tertiary medical teaching hospitals. STZ

    members can be seen as high care hospital

    providers and top referral centers. STZ plays

    an important role in applied medical research

    having the aim to provide effective and

    efficient care with focus on patient value.

    Contacts:

    Maarten Rook

    [email protected]

    The Outlook is created in cooperation with

    the Grenoble School of Management, Schoolof Public Health, part of The GeorgeWashington University, Stockholm School ofEconomics

    The Outlook is created in cooperation with

    consulting firm The Decision Group.

    The Decision Group helps clients take better

    strategic decisions, using methods such as

    strategic dialogue and strategic alignment. The

    creation of the Outlook is supervised by Prof. dr.

    Fred van Eenennaam, and ir. Maarten Koomans

    managing partners of The Decision Group.

    Contacts:

    Prof. dr. Fred van EenennaamIr. Maarten Koomans,Kim Bruheim, MSc.Bogdan Toma, BA, BSc

    +31(0)[email protected]

    Contact:

    Prof. dr Fred van Eenennaam

    Background of the Health Outlook 2013 (1/2)

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    The Life Sciences Outlooks and the recent STZ publications have created the bases for the Health Outlook 2013

    Nyenrode LSH | Biotech Outlook2010

    Moni tor ing and improving

    the red biotech cluster

    The Nyenrode LSH| Biotech Outlookiscreated undersupervision of prof. drFred van EenennaamandIrMaarten Koomans.

    Draft forHigh Profile Group reviewonly October2009

    Background of the Health Outlook 2013 (2/2)

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    which aims to register, monitor and report the outcomes (valorization) of research and cooperation with the

    industry and appl ied research ho spi ta ls uni formly.

    Approach of the Health Outlook 2013 (1/2)

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    The Out look bui lds on exist ing and available repor ts to leverage and im prove on the current data posi t ion of the

    health cluster.

    Extensive and valuable cluster information is available through reports that 1) focus on specific cluster elements 2) are often

    one-time only publications.Selection of key policy studies and reports on the Dutch biotech cluster

    Innovation in Healthcare

    Delivery Systems: A Conceptual

    FrameworkThe Innovation

    Journal: The Public Sector

    Innovation Journal, Volume15(1), 2010, Article

    The Role of Integration into

    External Informational

    Environments, John R.Kimberly, Journal of Healthand Social Behavior Vol. 19,No. 4 (Dec., 1978),

    Determinants of technological

    innovation and its effect on

    hospital performance, AfricanJournal of BusinessManagement Vol.5 (11), pp.4314-4327, 4 June, 2011

    ICT in Dutch Healthcare: An

    International Perspective (2006)Den Haag, Nederland

    Health consumer powerhouse:

    20012 EuroHealth ConsumerIndex (2012)

    WHO Draft Guidelines for

    adverse event reporting and

    Learning Systems (2005)

    Denken, doen en delen: UMCs als

    regionale expertisecentra voor

    onderwijs & opleiding(2007)

    STZ expertisecentra in beeld.

    (2011)

    STZ-ziekenhuizen in het

    Nederlandse

    ziekenhuislandschap. (2011)

    Approach of the Health Outlook 2013 (2/2)

    http://www.grenoble-em.com/accueil.aspx?lg=en
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    72see also www.healthoutlook.nl

    Learning

    loop L

    earningloop

    The needs of research and innovat ion that address the pat ient value in the Dutch Health cluster wi l l be al igned by a

    systemat ic yearly c luster dia logue, based o n:

    Creating Reporting Using

    The Outlook uses insights from the strategic

    dialog , where the key cluster challenges were

    identified according to the needs of its

    members.

    The Outlook is the starting point forcluster-wide strategic dialogues among

    entrepreneurs and policy makers.

    Improving business knowledge can have

    large impact on the cluster success.

    The Outlook is created with the hospitals,using:A few sources with each hospital Dialogue sessions Round table discussions

    The Outlook reports to hospitals &entrepreneurs: Showing progress & performance of hospitals Communicating needs of hospitals to policy

    makers

    The Health Outlook is used formonitoring andimproving: The key policies have direct impact on the

    success of the health cluster.

    To make sure the actual needs are addressed To monitor progress systematically on the

    overall cluster, key business impact areas and

    key policies

    To have a dialogue on improvements

    LearningloopLearningloopLearningloop

    International Academic Advisory Council

    http://www.grenoble-em.com/accueil.aspx?lg=en
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    73see also www.healthoutlook.nl

    The Internat ional Academic A dvisory Counci l1, wi th the members provid ing advice on the development of the

    Out look, cluster pol ic ies and m ethodolog y development, is l is ted below.

    Gran Lindqvist

    Principal Associate at the Center for Strategy andCompetitiveness (CSC) at the Stockholm School ofEconomics and Cluster Observatory projectmanager. His research focuses on agglomerations,clusters, cluster initiatives, and cluster policy.

    Robert E. Burke

    Professor at the George Washington UniversityProfessor Burke is a medical sociologist and anationally known expert in long-term care, withextensive experience in developing, evaluating andimplementing health care policy and managingmultidisciplinaryprofessional staff.

    Leonard H. FriedmanProfessor at the George Washington UniversityDr. Leonard Friedman is an expert on themechanisms of organizational change and strategicdecision-making in health service organizations.

    Victoire de Margerie

    Profess


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