Introduction to

e-Governance

e- Governance

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e- Governance

What is it?Governance

• Governance is the exercise of economic, political and administrative authority to manage a country’s affair at all levels.

• The concept of governance focuses on institutions and processes.

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e- Governance

Introductione-Governance

A comprehensive program at all levels of the government to improve efficiency, transparency and accountability at the Government-citizen interface

•Centralized Initiative, Decentralized Implementation ▫Major parameters include: •ICT •Efficiency •Productivity •Reach •Sharing of information •Service delivery •Welfare

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e- Governance

Introductione-Governance in India

http://web.guidelines.gov.in/compliantwebsites.php

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e- Governance

• It is the use of range of modern Information and Technologies such as Internet, Local Area Networks, mobiles etc by government to improve effectiveness, efficiency, service delivery and to promote democracy.

• E-governance is application of ICT for interaction among government, citizens and businesses as well as in internal government operations to simply and improve the governance.

Definition and Meaninge-Governance Components

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e- Governance

• Information and regulatory systems (availability and dissemination)

• Interaction- Static and Dynamic Information (Citizen to department and vice versa)

• Notification

• Transaction- Responsive information (Pull- Push strategy- Citizen to department and vice versa)

Need of e-GovernanceWhat is e- Governance?

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e- Governance

• The civil and political conduct of government, including service provision, using information and communication technologies.

Definition and Meaninge- Governance Components

GovernmentGovernment GovernmentGovernmentTransactions

CitizensCitizense-Gov solution

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e- Governance

• Government to Citizen (G2C) initiatives• Government to Business (G2B) initiatives• Government to Government (G2G) initiatives

Initiatives in Categoriese- Governance Initiatives

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Government to Citizen (G2C) initiatives

• Communication link between a government and private individuals or residents.

• Takes place through Information Communication Technologies (or ICTs), but can also include direct mail and media campaigns.

• G2C can take place at the federal, state and local levels.

Initiatives in Categoriese- Governance Initiatives

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Government to Citizen (G2C) initiatives

• Computerisation of Land Records (Department of Land Resources, Government of India)

• Bhoomi Project in Karnataka : Online Delivery of Land Records

• Gyandoot (Madhya Pradesh) • Project FRIENDS (Kerala) (Fast, Reliable, Instant, Efficient Network for the

Disbursement of Services) • e-Mitra Project (Rajasthan)• eSeva (Andhra Pradesh)

Initiatives in Categoriese- Governance Initiatives

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e- Governance

Government to Business (G2B) initiatives

• Encompasses all activities of government which impinge upon business organizations.

• Includes registrations under different statutes, licenses under different laws and exchange of information between government and business.

Initiatives in Categoriese- Governance Initiatives

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Government to Business (G2B) initiatives

• The objective of bringing these activities under e-Governance is• To provide a congenial legal environment to

business• Expedite various processes • Provide relevant information to business

Initiatives in Categoriese- Governance Initiatives

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Government to Business (G2B) initiatives

• e-Procurement Project in Andhra Pradesh and Gujarat

• MCA 21 Mission Mode Project

Initiatives in Categoriese- Governance Initiatives

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Government to Government (G2G) initiatives• The electronic sharing of data and/or information

systems between government agencies, departments or organizations.

• The goal of G2G is to support e-government initiatives by improving communication, data access and data sharing.

• G2G initiatives help in making the internal government processes more efficient.

• Many a time G2c and G2b processes necessitate the improvements in G2G processes.

Initiatives in Categoriese- Governance Initiatives

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Government to Government (G2G) initiatives• Khajane Project ( Karnataka)

• SmartGov (Andhra Pradesh)

Initiatives in Categoriese- Governance Initiatives

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e- Governancee- Governance?

Prof.1/14/2010

Must ReadReferences for further readingReferences for further reading

e- Governance

Books: Bose J., (2006), 1st edt. E-Governance in Inida- Issues and Cases, ICFAI University Press, Hyderabad

Mishra S., Mukhrjee A. (2009), 1st edt. E-Governance in Developing Nations, ICFAI University Press, Hyderabad

URL’shttp://www.it.iitb.ac.in/~prathabk/egovernance/egov_resources.html

Thank You

1/14/2010

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