E-Government Development
Mrs.Chittaphone ChansylilathHead of Application and Content Division,
E-Government Center, MPT
By:
Conference on National Policies and Projects for Digital Society in ASIA, Japan, 30 October 2018.
Content
• Current status of E-Government development
• Regulatory and Policy
• Main Roles and Services of E-Government Center
• E-Government Development Index in Lao PDR
• Q&A
Current status of E-Government
development
ICT InfrastructureDescription 2014 2015 2016 2017
Mobile Operation Center 255 259 182 194BTS: 6,527 9,441 10,041 12,455- 2G BTS 5,272 5,482 6,019- 3G BTS 3,874 4,095 4,688- 4G BTS 295 464 1,748DWDM,STM,PTN,PDH 5,170 4,578 4,939OFC 60,813 67,351 70,948 75,289Coverage (10,000villages):
7,559 8,663 9,766 9,954
- 2G Coverage 90% 92% 94%- 3G Coverage 60% 65% 78%- 4G Coverage 5% 13% 43%Internet Bandwidth (MB) 900 11,000 62,608 96,800
Source: MPT statistic year book 2017
ICT UtilizationDescription 2014 2015 2016 2017
Fix line Sub 920,756 962,497 1,267,597 1,125,469
- PSTN 64,426 60,457 57,167 55,047
- GSM Fixed wireless 856,330 902,040 1,211,340 1,070,422
GSM Mobile 4,336,184 3,704,769 3,958,400 3,711,813
Internet Sub 2,036,471 2,642,693 2,628,400 2,783,087
- Fix line Internet 16,891 24,551 28,141 41,552
- Mobile Internet 2,018,803 2,618,142 2,628,000 2,741,535
IP address 2,130 1,365 2,215 1,615
Dot.La Sub 38,063 40,503 74,000 74,539
Source: MPT statistic year book 2017
ICT IndustryCompany 2015 2016 2017
Telecom Operator 5 5 5
ISP 8 8 8
Digital Content 4 26 9
ICT Consulting 3 10 23
ICT Education 3 8 8
Software development 17 30 48
ICT reseller shops 333 561 851
Investment in Telecom
just from 3 operators in
year 2017
49,290,021$ 45,806,896$ 130,78,238$
Revenue generated by the telecommunications sector was
2,700 Million USD a 32% increase from previous year’s plan
with more than 750 Million USD of total revenue was handed
over to the state budget, an increase of 7%.
Policy and Regulatory
Policy
• National ICT policy and Plan 2015-2025
• National Broadband Plan 2012-2020
• e-Government Master Plan 2013-2020
• MPT vision 2030, Strategy 2025 and Development
Plan 2020
Regulatory environment• Lao government has over 30 years experience in
communications services, but the relevant laws andregulations enacted only five years, there are stillimprovement needed to accommodate the fast changingtechnology:– Law on Telecommunications in 2011– Law on E-Transaction in 2012– Law on Post in 2014– Law on Cybercrime in 2015– Law on Information Communication Technology in 2016– Law on Radio Frequency in 2017– Law on Electronic Data Protection 2017– Law on Digital Signature 2018 (Drafting)
• Regarding the implementation of policies, laws, andregulations, Laos still needs resolution
Main Roles of
E-Government Center
Main Roles of E-Government Center
• Government computer network
• Hardware and software services of government organizations
• Government security management and maintenance
• Government video conference management and service
I. The centralization of the government computer service
• Centralization: the document management system, employment management system, e-library, inventory system, workflow management system.
• Specific: cooperate with related sectors such as finance, auction..
II. Manage and develop the administration and service software
• Promote the government data through the national e-Portal.
• Build the government database and information integration such as: Meta data, Data mining, Mess storage data…
• Build the statistic database such as: GIS, RS, GPS,…
III. Build, manage and provide the service on the centralization of government information
• such as: Community Tele-center, Kios,…
IV. Build and provide the services to access the information of government, business sectors and citizen
V. Training and Promotion of E-Government
Activities under e-Government Center
I. The implementation, maintenance, problem solving, research &service, promotion and training of e-Government system under the
project phase I and II.
II. The e-Government system integration with other systems such as: e-
Health (Ministry of Public Health), Lao Decide Info (Ministry of Planning and
Cooperation), e-Revenue (Ministry of Finance), e-Education (Ministry of Education
and Sport), with the technical consultation from E-Government Center (information
infrastructure and Data Center).
III. The International cooperation and other countries for the
development and integration of e-Government system of Lao PDR(strategic planning, standard, system integration and information exchange).
IV. Cooperation with business sectors in the research, development
and find out the appropriate IT equipments and software for thegovernment such as: provide the cheaper price of hardware and software.
V. Cooperation with mass organizations to promote the ICT and e-
Government in the research & development of Lao PDR widelysuch as: the rural telecenters.
Laos e-Government architecture
Government Intranet and Ministry LAN
Telecommunication and Internet Infrastructure
There is only 44 government offices have fiber optic linked to data center.
There is only 96 government offices have intranet .
There is only government offices in Capital or Municipality city has internet LAN connection.
Government Integration Data Center and G-cloud
• MPT, MOST,MOD,MOS and PMO have their own data center, but they are integrated and serviced only
infrastructure.
• Only MPT’s data center has G-Cloud services.
G2C
• E-Citizen (30%)
• E-Education (20%)
• E-Health (5%)
• E-Welfare (0%)
• E-Justice (0%)
• E-Job (5%)
• E-passport (50%)
• E-Vote (0%)
E-government development plan
2012-2020
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• E-Procurement (0%)
• E-Statistic (40%)
• E-Personnel (20%)
• E-Budget (20%)
• E-Vehicle (30%)
• E-land (20%)
• E-Disaster (5%)
G2B
• E-License (30%)
• E-Investment (40%)
• E-Custom (30%)
• E-Trade (30%)
• E-Agriculture (0%)
• E-Tourism (20%)
• E-logistic (10%)
E-Signature
LANIC
E-Portal
(used to have)
E-payment
(N/A)GIS Lao decide
MS E-Mail 1,000
SKFB VDC 1,000
E-Workflow
(N/A)
E-Form
(N/A)
E-Inventory
(N/A)
E-Measurement
(N/A)E-Document for
MPT
Services of
E-Government Center
Government email Launch: 2017
Fund: MPT
Operate: MPT
Currently the system have been using
by 24 and around 800 email addresses
have been issued for all employees of
Government organizations including the
MPT provincial offices.
Video ConferencingLaunch: 2017
Fund: MPT
Operate: MPT
Currently the system have been Installed
in all government offices in Vientiane
Capital and also provincial offices.
www.e-office.gov.laLaunch: 2016
Fund: VNPT
Operate: MPT
Web-based technology and exploitinformation via the Internet, thusminimizing time to deploy the system. Itis compatible with popular webbrowsers such as Internet Explorer,Firefox and Google Chrome. Thesystem can be accessed through mostInternet-connected devices such assmartphones, tablets, laptops anddesktop computers. Moreover, itsinterfaces on such devices are veryfriendly to users. Layouts have beenwell designed in order to import andsearch data quickly and conveniently.Function tabs are designed in multiformto meet all needs of managing andprocessing documents.
www.decide.laLaunch: 2014
Fund: SDC
Operate: MPI
The web platform is designed to
facilitate sharing and integration of
official data and information among
sectors and administrative levels. While
the data and information on the
DECIDE info platform is owned by
individual institutions of the Government
of the Lao PDR, access is granted to a
wide range of users.
Disaster Information Management System
Launch: 2016; Fund: APT & Japan; Operate: MORE
Laos Trade portal (www.laotradeportal.gov.la)
Launch: 2012; Fund: WB; Operate: MoIC
E-Commerce Platform (www.plaosme.com)• Launch:
2017• Fund: ADB• Operate:
NCC• 80
Companies • 300 Products
E-Banking Service
E-Government Development Index
E-Government Development Index in Lao PDR
Main issue: Commercial sustainability limits coverage of rural and remote users
• To realize the benefit fromDigital Economy, majority ofpopulation have to get accessto ICT
• 70% of Lao population areliving in rural areas.
Issues:o How to deploy, if No “demand
and supply”o How to sustainability, if No
market bases condition.
Other issues1. Our Population still not utilizing ICT to further socio-
economic development to the extent which it could. The useof ICT infrastructure and applications is still low in varioussectors in Laos.
2. The need of broadband connectivity and the backbone ofthe telecommunications network.
3. The level of national income plays an important role inpromoting ICT development.
4. Laos’ human resource development on ICT skill andexpertise at present cannot meet the demand by the societyand labor market.
5. Laos not even to have fiber optic into international directly,which make the price of Internet in Laos is higher thanneighboring countries.
6. Laos’ language is not including into the IT equipment makesa limited extension to use, change of the fastest growingtechnology makes the management and use of ICT is limited
Problem to be solves• Market entrance and strong positioning of established competitors
for the private companies.• The availability of relevant skills has been identified as a binding
constraint for Laos to develop the local ICT Industries and supportICT applications. .
• Formulating sector-specific policies, regulations, and laws (such asthose for health, education, and energy) to support the use of ICT
• ICT-‘trust’ policies of laws and regulations regarding informationsecurity and privacy to raise awareness of cyber risk and prevention.
• Formulating common standards and policies for transformationacross government
• ICT components of projects in different sectors present high risks atthe implementation level.
• Coordination of ICT systems across sectors and levels ofgovernment can lower overall costs and create greater productivity.
• Create enabling ecosystems to promote ICT-based entrepreneurshipand leverage the lower value-chain segments of the ICT-basedservice industry to incubate decentralized Small and MediumEnterprises (SMEs) at scale.
Q&A
