E-GOVERNMENTIN VIETNAM

Ph.D Tran Cong YenDeputy Director

Information and Communication Technology CenterMinistry of Science and Technology, Vietnam

Jerusalem, 6/2009

CONTENTS

• Vietnam at a Glance

• Current e-Gov status in Vietnam

• National policy for ICT development

• e-Gov development in the MOST

• Human resource for e-Gov development

VIETNAM AT A GLANCE

• Name: Socialist Republic of Vietnam

• Independence day: 02/9/1945

• Located in the center of the South East Asia, and is shaped like the letter "S”

• Area: 331,690 km2• Population: 85,3 millions• Capital: Hanoi city• Provinces/cities: 63

CURRENT E-GOV STATUS IN VIETNAM

INFRASTRUCTURE

• The national telecom network is built & upgraded to the next generation network (NGN).

• Number of telephone subscribers: 47.5 millions (75.5% mobile subs, 24.5% fixed subs)

• Penetration rate: 54%

Internet Infrastructure

Data of the Internet in Vietnam since 2003 to May 2008

Statistical data 2003 2004 2005 2006 2007 May 2008

No. Internet subscribers 804528 1659013 2906422 4059392 5218987 5834289

Number of peoples use 3098007 6345049 10710980 14683783 18551409 19774809

Rate of the population using the Internet (%) 3.80 7.69 12.90 17.67 22.04 23.50

Total bandwidth out of Vietnam (Mbps) 1036 1892 3615 7076 12580 18228

Total bandwidth intra Vietnam (Mbps) 26744 34934

bandwidth connections via Vnnic (Transfer station) (Mbps) 21000 24000

Total traffic through Vnnic (Gbps) 373.4 506391.1 2419181.4 6011634 15530017 24331984

Total domain .Vn registered 5478 9037 14345 34924 60604 74625

Total Vietnamese domain registered 3379 3717

Total IPv4 addresses 152064 455912 755200 1862400 3830528 3852800

The number of IPv6 address 16295032832 16295032832

Total broadband subscribers 9180 52705 210024 516569 1294111 1614819

(according to sources VNNIC)

Internet growth chart

According to the No. of Subscribers

According to the No. of Users

Market Share of Internet service

The ISP market share in Vietnam up to May 2008

(according to sources VNNIC)

Internet service technology

E-Readiness Map of Vietnam(BASED ON 19 INDICATORS)

E-Readiness Map of Vietnam

0

1

2

3

4Information Infrastructure

Internet Availability

Internet Affordability

Network Speed and Quality

Hardware and Software

Service and Support

Schools' Access to ICT

Enhancing Education with ICT

Developing the ICT WorkforcePeople and Organization OnlineLocal Content

ICT in Everyday Life

ICT in the Workplace

ICT Employment Opportunities

B2C Electronic Commerce

B2B Electronic Commerce

E-Government

Telecommunication Regulation

ICT Trade Policy

E-Government Readiness for South-Eastern Asia

E-Gov development

Related Project:• Computerized the administration of government• Set up LAN or WAN in every Province and Ministry

have to ( based WEB Technology and TCP/IP) connect with the Network in Prime minister Cabinet

• Government backborn to connect the central Government with Provinces and Ministries

Government backborn connect Prime minister Office and Provinces, Ministries

Government Office

Province 1

Province 2

Province 3

Ministry D

Ministry B

Ministry C

Ministry A

E-Gov development (cont.)• Among the state organizations: 60% having the local area network (LAN) 80% having database for accounting

management 55% having database for document

management 40% having database for human

resources management 22% websites of government agencies

providing online services for the people

E-Gov development (cont.)• Among the government officers: 50% using computer frequently 70% using Internet• All ministries and provinces, cities built

the information portal on Internet • Less than 10% citizens use online

public services • 89% of the websites of government

agencies are public and 100% of them supply databases

NATIONAL POLICY FOR ICT DEVELOPMENT

GOVERNMENT ICT LAW AND POLICY

• Electronic Transaction Law, 2005 • IT Law, 2006 • National Strategy on ICT development to

2010• Decree 26/2007 on e-Commerce and e-

Signature • Decree 64/2007on IT application in state

organizations • Decree 71/2007 on IT industry development

NATIONAL PROGRAM ON IT APPLICATION IN STATE ORGANIZATIONS

• Building, completing and upgrading information systems in the state organizations to improve the quality of controlling, monitoring and managing activities in those organizations

• Providing on Internet information and public administrative services to the citizen and business

• Developing IT infrastructure and building national IT architecture

• Developing IT human resources and enhancing IT capabilities in the state organizations

Solution to Improve Infrastructure and Network

• Continue upgrade international internet port to 100Gbps in 2010 and expand new connections

• Expand peering connections to VNNIX and other ISP, improve the quality of intra Internet Access

• Continue expand network to access internet for the country

• Expand NGN NET and Metro NET to all provinces in the country. improve the ability of HCMC Internet infrastructure System to 10 Gbps

• Expand the ability of broadband network supply• Implement and apply new wireless technology: Wifi,

Wimax.

Computing environment fore-Govenrment

Computing environment fore-Govenrment (cont.)

• iPortal Services Citizen works (based on form registration) with eGov-Services

• iForm Registration Publish the government ‘s forms for services integration with citizen

(for example: birthday registration,…)

• Service BUS Messages exchange between eGov-Services and iPortal (iForm

submitted and service status notification back to citizen like SMS, email…)

• Certification Services Like digital signature, citizen account authentication.

• Services The government’s services (it will be developed by any vendors and

independent languages, platforms, environment…)

Architecture mapping for e-Government

E-GOVERNMENT IN THE MOST

Organization chart of MOST

Network Infrastructure

PSTN

CPNet 98

Internet 210.245.61.160/27

MOST LAN 10.1.0.0/16

BACKUPCMS

ADS 2003UltraBac 7.1.5

210.

254.

61.1

7410

.1.0

.9

HostingADS 2000

DNS/IIS/Apache/... 210.

245

.61.

163

210.

245

.61.

180

10.1

.0.1

6

WEB,FTPIntel

ADS 2000http://most.gov.vn/*

210.

254.

61.

165

10.1

.0.8

MAILIntel

ADS 2000Exchange 2003

210.

254.

61.1

6421

0.25

4.61

.168

10.1

.0.1

8

NACENCOMMADS 2000

www.nacencomm.com.vn

210

.254

.61.

167

Vu DTGWiscomPCRedHat 9.0

http://dtgcn.most.gov.vn

210.

254.

61.

170

ProxyFujitsuNT 4.0

Ms Proxy 1.0DNS,DHCP

210.

245.

61.1

6210

.1.0

.1

210.245.0.36

RadiusFujitsuNT 4.0

MsSQL 7.0UltraBac 6.2

Radius Server

10.1

.0.7

CP-NET 10.4.68.0/24

SUN ServerOracle 8.0.3

10.

1.0.

6

FireWall-2Mekong Jupiter

ADS 2000KerioWinRouteFireWall 6.1.5

CommView 4.0

10.1

.0.1

3????

ClassRoom 24 LTK

Vien Chien Luoc

VPCPIBM

NT 4.0Lotus Domino

10.4

.68.

32/2

4

VP ServerHP

ADS 2000MsSQL 2000

IIS; Tomcat 4.1

10.1

.0.1

010

.1.0

.15

10.4

.68.

30/2

4

ISDN

192.168.6.254/2410.10.1.1/24

MOST LAN 10.1.0.0/16

` `` `

CISCO AS5300

CISCO 2511

WEB,FTPIntel

ADS 2000http://most.gov.vn/*

210.

254

.61.

165

10.1

.0.8

DBMSIntel

ADS 2000MsSQL 2000

10.1

.0.2

BACKUPSUN

ADS 2000MsSQL 2000

???

SUN ServerMail Back-end

10.1

.0.6

FireWall-1CMS

ADS 2003CheckPoint

CommView 4.0DU Meter

210.245.48.66

10.1

.0.3

210

.245

.61

.16

1

CISCO IDS

Key ICT Applications

• Website www.most.gov.vn• 90% staff using computer frequently• Database for accounting management• Database for document management• Database for human resources

management• 75% staff using Internet and Email• Public service online level 2

CHALLENGES

• Lacking of leaders’ commitment

• Human resources

• Master plan for e-Gov development

• Policy in spending and implementing of IT projects

• Infrastructure

HUMAN RESOURCE FOR E-GOV DEVELOPMENT

Evaluation of Technology

Evaluation of Work Skill

Evaluation of adaptation of changing technology

Evaluation of Foreign Languages

Need develop the Human resource

• Training state employees • Study programs and teaching materials• e-Education is the most important

IT senior architect

IT project manager

e-Government consultant

IT strategic consultant

Thanks you very much!

Tran Cong YenICT Center, Ministry of Science and Technologytcyen@most.gov.vnwww.most.gov.vn