[email protected]toll free 1-866-806-1523 WHEN SHOULD WE LAUNCH THE FUNDRAISER? Start as early as possible for maximum selling potential. A successful fundraiser usually needs to run for at least 2-3 weeks. Deliveries are scheduled between mid-November and mid-December. Please book your delivery date as early as possible as popular dates fill up quickly! WHAT RESOURCES ARE AVAILABLE? We have a variety of information sheets available to you. We have a Timeline which is great for planning out your fundraiser. A Goal Planner to keep you and your group on track to reach the goal that you have set. As well as dedicated team of coaches that are just a phone call or email away. WHAT ARE THE TEAM WEBSITES? We will setup a FREE fundraising website for your group! This is a great portal for marketing and collecting online sales, and managing your fundraiser. Use it to keep track of orders, payments and notifications. Your team’s final order is submitted online here. DO I NEED A TEAM GOAL? Definitely. Team goal enables your team to clarify what constitutes as a meaningful result. The more your team members are involved in agreeing with goals, the more committed they will be to achieving them. Gaining commitment at an early stage pays in the long term. WHAT ARE MY FIRST STEPS? Once you are registered you will need to start planning your campaign. Start by picking a delivery date and a length of time that you would like to generate sales. Assemble your team, hand out forms and start selling. HOW DO I SIGN UP? You can register by phone, email, Facebook, or online at www.growingsmilesfundraising.com. Within 24 hours one of our fundraising representatives will confirm your information and get you started. It is that easy! FAQ
WHEN SHOULD WE LAUNCH THE FUNDRAISER?Start as early as possible for maximum selling potential. A
successful fundraiser usually needs to run for at least 2-3
weeks. Deliveries are scheduled between mid-November
and mid-December. Please book your delivery date as early
as possible as popular dates fill up quickly!
WHAT RESOURCES ARE AVAILABLE?
We have a variety of information sheets available to you.
We have a Timeline which is great for planning out your
fundraiser. A Goal Planner to keep you and your group on
track to reach the goal that you have set. As well as
dedicated team of coaches that are just a phone call or
email away.
WHAT ARE THE TEAM WEBSITES?
We will setup a FREE fundraising website for your group!
This is a great portal for marketing and collecting online
sales, and managing your fundraiser. Use it to keep track
of orders, payments and notifications. Your team’s final
order is submitted online here.
DO I NEED A TEAM GOAL?Definitely. Team goal enables your team to clarify what
constitutes as a meaningful result. The more your team
members are involved in agreeing with goals, the more
committed they will be to achieving them. Gaining
commitment at an early stage pays in the long term.
WHAT ARE MY FIRST STEPS?Once you are registered you will need to start planning yourcampaign. Start by picking a delivery date and a length oftime that you would like to generate sales. Assemble yourteam, hand out forms and start selling.
HOW DO I SIGN UP?You can register by phone, email, Facebook, or online at
www.growingsmilesfundraising.com. Within 24 hours one
of our fundraising representatives will confirm your
HOW DO WE PLACE OUR ORDER?Your final order will be placed online through yourteam’s fundraising website. Login as an admin and select“Team Order” found under the Team drop down menu.This form will walk you through all the steps!
WHEN ARE MY ORDERS DUE?
Your order is due at least 10 Days prior to your
pre-scheduled delivery date. Orders that are
submitted late may not be shipped on time for your
scheduled date.
HOW DO MY CUSTOMERS PAY?Directly to you or your group. You decide what paymentmethods you want to accept. Cash, PayPal, EFT’s, Cheques,etc. Cheques that you collect during the fundraiser shouldbe made out to your school or organization.
HOW DO MY CUSTOMERS PLACE ORDERS?We offer both paper order forms and online sales. Yourcustomers can order directly with your sellers or online throughyour team’s website.
FAQ
We will email you an order confirmation within 48 hours ofreceiving your order. The order confirmation breaks downwhat will be shipped and the exact amount to make a chequeout for. Let us know ASAP if there are any discrepancies. Anactual invoice will be included with your delivery.
WHEN DO I GET MY INVOICE? ARE THERE MINIMUMS?There are no minimums required to order plants, however
all of the 6.5” poinsettias need to be ordered in multiples
of 6 by colour for two reasons: 1. They are shipped 6 to
a box to protect them against the cold and 2. The colours
often come from different locations in the greenhouse.
WHAT IF I HAVE QUALITY CONCERNS?Please check your plants before the driver is paid and leaves;if there are any quality concerns call our office right away!One of our representatives will help resolve the problem. Thebest help can be provided within 48hours of delivery.
Payment will be required at the time of delivery. Pleasepay the exact amount owing as shown on your orderconfirmation. Cheques or money orders should be madepayable to “Growing Smiles Fundraising”. Unfortunatelywe are unable to accept Third party cheques, cash or creditcard payments at this time.
WHEN DO I PAY?HOW DO I CARE FOR MY PLANTS?
It is very important to keep your plants away from opendrafts and cold areas. Use shopping bags to transport thepoinsettias to the car or house on cold days. When the soilfeels dry to the touch water it but don’t over water them!The pot covers should be emptied about an hour later toavoid them sitting in water.
FAQ
WHAT DO I EXPECT ON DELIVERY DAY?Plants are delivered to the address specified by you. We strongly
advise that you have orders arrive the day before customers
pick them up. Double check the plant count before the driver
leaves to ensure that nothing is missing or damaged. If your
order is not complete please call our office right away and we
will get your order taken care of.
IS THERE A DELIVERY FEE?There is no delivery fee for orders that are above the
minimum order value. There is a small charge for all
orders that are under the minimum requirement. The
charge varies by location (usually $35 - $55). Please check
your pricing sheet for exact amounts.
HOW MANY VOLUNTEERS DO I NEED?A few volunteers to help when your orderarrives can really help with a smooth andspeedy delivery!
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