of 58
8/21/2019 E-Link Installation Manual
1/58
2013
E-Link Eagle SP & EP
E ui ment Installation ManualDoc#980-0202-001 x1
EvolutionSeries4G
TM
Thank you for purchasing the E-Link Eagle high capacity wireless solution.Every effort has been made to create a high quality, easy-to-install
product. This document provides detailed equipment information forinstalling the radio, antenna and mount. In addition to this manual, a
User Interface Manual, two Quick Start Guides (hardware andsoftware/user interface) are available. Qualified installers should acquaint
themselves with all installation, operation, and safety instructions prior toinstallation.
8/21/2019 E-Link Installation Manual
2/58
2 of 58
Copyright Notice and Disclaimer
2013, E-Band Communications, LLC. All Rights Reserved.
No portion of this publication may be reproduced, copied or distributedwithout the written consent of E-Band Communications, LLC (E-Band).
E-Band reserves the right to update or change the material of thispublication at any time without notice. E-Band has made every effort to
ensure that the information and the instructions contained in thepublication are correct and is not responsible for any errors or
omissions due to typing, printing or editing of this document.Purchasers of E-Band products should make their own evaluation to
determine the suitability of each product for their specific application.E-Band obligations regarding the use or application of its products shall
be limited to those commitments to the purchaser set forth in itsStandard Terms and Conditions of Sale for a delivered product.
This publication has been prepared for professional and properly trainedpersonnel, and the customer assumes full responsibility when using the
information herein.
The software provided and described in this guide is furnished underand is subject to a license and nondisclosure agreement.
The E-Band logo is a trademark of E-Band Communications, LLC andother specific product names mentioned herein are trademarks of their
respective companies.
E-Band Communications, LLC.10095 Scripps Ranch Ct., Suite A
San Diego, CA 92131
Tel: +1-858-408-0660
Fax: +1-858-408-0655
e-mail: [email protected]
mailto:[email protected]://www.e-band.com/http://www.e-band.com/mailto:[email protected]8/21/2019 E-Link Installation Manual
3/58
3 of 58
Table of Contents
Contents
1 General Information ..................................................................... 51.1 Introduction ................................................................................ 51.2 Product Compatibility ................................................................... 61.3 Safety and Regulatory.................................................................. 61.4 RF Compatibility and Regulatory Information .................................. 8
2 Warranty .................................................................................... 103 Product Description .................................................................... 11
3.1 E-Link Eagle Description ............................................................. 114 Product Overview ....................................................................... 12
4.1 Typical Applications ................................................................... 134.2 Customers ................................................................................ 13
5 Site Planning .............................................................................. 155.1 Line-of-Sight (LOS) ................................................................... 155.2 Link Distance ............................................................................ 175.3 Site Survey .............................................................................. 22
6 Cabling to the Radio ................................................................... 236.1 -48 VDC Power Input Interface ................................................... 246.2 Power-Over-Ethernet (Tributary Port) .......................................... 256.3 Craft Interface Connection .......................................................... 266.3.1 Installation of Ethernet Port (SP and EP models)......................... 266.4 Interfacing to the RSSI Port ........................................................ 276.5 LED Indicators on the Radio ........................................................ 29
7 Antenna Installation ................................................................... 307.1 Antenna as shipped ................................................................... 317.2 Antenna Alignment Bolts ............................................................ 337.3 Attaching the Radio to the Antenna ............................................. 347.4 Radio Polarization ...................................................................... 367.5 Radio Enclosure Mounting ........................................................... 37
8 Turning on and Link Alignment ................................................... 398.1 Visually align the radios. ............................................................ 398.2 Rough link alignment. ................................................................ 408.3 Fine link alignment. ................................................................... 418.4 Possible Issues encountered while aligning the link ........................ 44
9 Site Survey ................................................................................. 48
9.1 Planning ................................................................................... 489.2 Site Survey .............................................................................. 489.3 Site Preparation ........................................................................ 49
10 Repair and Return Procedures (RMA) ......................................... 5110.1 Introduction to Standard Warranty Services ............................... 5110.2 E-Band Service and Support .................................................... 52
11 Site Survey Checklist .................................................................. 54
8/21/2019 E-Link Installation Manual
4/58
4 of 58
List of Figures
Figure 1: E-Link Eagle Point to Point System .............................................. 5Figure 2: E-Link Eagle Applications ......................................................... 14
Figure 3: Fresnel Zone Clearance ........................................................... 16Figure 4: Americas Rain Regions ............................................................ 19
Figure 5: Europe/Africa Rain Regions ...................................................... 20Figure 6: Asia-Pacific Rain Regions ......................................................... 21Figure 7: E-Link Eagle Connections ......................................................... 24
Figure 8: 2-wire DC Power Input ........................................................... 25
Figure 9: Management Port ................................................................... 26
Figure 10: Cable Gland Assembly .......................................................... 27Figure 11: RSSI Port and Connection Example ......................................... 28Figure 12: LED Indicators ...................................................................... 29
Figure 13: Proper Antenna Shipment ...................................................... 31Figure 14: Pole Mounting Bracket Slot ..................................................... 32
Figure 15: Locking down the Pole Mounting Bracket Slot ........................... 32
Figure 16: Elevation Adjustment Bolt ...................................................... 33
Figure 17: Azimuth Adjustment Bolt ....................................................... 33
Figure 18: Antenna Port Protection ......................................................... 34Figure 19: O-ring to Lubricate ................................................................ 34
Figure 20: Antenna Latching Points ......................................................... 35Figure 21: Radio Latching Points ............................................................ 35Figure 22: Vertical Polarization ............................................................... 36
Figure 23: Horizontal Polarization ........................................................... 36
Figure 24: E-Link Eagle EP and Antenna .................................................. 37Figure 25: Assembled System ................................................................ 38Figure 26: Antenna Pattern with Side Lobes ............................................. 42
Figure 27: Antenna Pattern with Side Lobes ............................................. 42Figure 28: 1 ft Antenna Pattern with Side Lobes ....................................... 43Figure 29: 2 ft Antenna Pattern with Side Lobes ....................................... 43
Figure 30: Antenna Correctly Aligned ...................................................... 45Figure 31: Polarization Setting .............................................................. 45
Figure 32: Path Obstructions ................................................................. 46
Figure 33: Verify Mounting Pole is Plumb ................................................ 46
Figure 34: Square Antenna Mount ......................................................... 47
Figure 35: Tape on Waveguide Opening ................................................. 47
8/21/2019 E-Link Installation Manual
5/58
5 of 58
1 General Information
1.1
Introduction
This manual provides an overview and general introduction to E-Bands
E-Link millimeter wave radio technology and provides the necessaryinformation to coordinate the tasks associated with the process of
engineering, installing and commissioning an E-Band wirelesscommunications system.
E-Bands E-Link product family provides network designers with apoint-to-point broadband radio that delivers broadband wireless
Ethernet IP-based services.
Requiring no server room installation, the all-outdoor ready E-Link
Eagle installs quickly and delivers the lowest cost per gigabit wirelesssolution in the industry. E-Link is the ideal choice wherever rapiddeployment of Carrier-grade Ethernet service is required.
The E-Link system consists of a radio unit and antenna.Figure 1 illustrates the E-Link Eagle system.
Figure 1: E-Link Eagle Point to Point System
8/21/2019 E-Link Installation Manual
6/58
6 of 58
1.2
Product Compatibility
While every effort has been made to verify operation of this product
with an array of different communications products and networks, E-
Band makes no claim of compatibility between its products and othervendors equipment.Carefully evaluate this products applicability andprojected performance characteristics in the communications
environment in which it will be used.
1.3
Safety and Regulatory
United States of America1.3.1
The following general safety precautions must be observed during allphases of operation and service of the products covered in this manual.
Failure to comply with these precautions or with specific warningselsewhere in this manual can void the users authority to operate theequipment, and void the warranty.
Do not stand directly in front of an energized antenna. Do not install or operate the equipment in the presence of or
close to flammable fumes or gases. Operating any electrical
instrument in such an environment is a safety hazard. E-Band radios meet all applicable U.S.A. FCC safety requirements
for general population exposure to radio frequency emissions;
however, it is best to avoid prolonged, unnecessary exposure tothe front of the radio while it is operating.
Please refer to Articles 810 and 830 of the National Electrical
Code, ANSI/NFPA No. 70, for installations in the U.S.A forinformation regarding proper grounding and applicable lightning
protection for DC cables. Outdoor equipment must be properly grounded to provide
protection against voltage surges and built-up static charges. Inthe event of a short circuit, grounding reduces (but does not
eliminate) the risk of electrical shock. Changes or modifications not expressly approved (in writing) by
E-Bands Engineering and/or Product Management personnelcanvoid the warranty and the users ability/authority to operate theequipment.
For installations in all other countries, implement protection inaccordance with the safety standards and regulatory
requirements of the country where the equipment is be installed.
CAUTION
8/21/2019 E-Link Installation Manual
7/58
7 of 58
Protection from Lightning
Article 810 of the US National Electric Department of Energy Handbook1996 specifies that radio and television lead-in cables must have
adequate surge protection at or near the point of entry to the building.The code specifies that any shielded cable from an external antennamust have the shield directly connected to a 10 AWG wire thatconnects to the building ground electrode.
Protection from RF Emissions
It is hazardous to look into or stand in front of an active antennaaperture. Do not stand in front of or look into an antenna without first
ensuring the associated transmitter or transmitters are switched off. Donot look into the waveguide port of an ODU (if applicable) when the
radio is active.
LASER SAFETY NOTICE
This product complies with CFR 1040.10, 1040.11 and EN (IEC) 60825-1 regulations and safety standards. The product may include a Class 1
laser utilized as a fiber optic driver. Class 1 lasers do not emit radiationat known hazardous levels.
However, it is recommended that maintenance or service personnel
should never look at an open fiber end or connector that is carrying alive signal. During use, this optical fiber communications system is
completely enclosed except if an accidental break occurs in the system
cable, or if the patch cable becomes accidentally disconnected from thedemarcation box.
There are no controls or adjustments other than power ON/OFF that
may be accessed by the user.
Risk of Personal Injury from Fiber Optics
DANGER: Invisible laser radiation. Avoid direct eye exposure tothe end of a fiber, fiber cord, or fiber pigtail. The infrared light
used in fiber optics systems is invisible, but can cause seriousinjury to the eye.
WARNING: Never touch exposed fiber with any part of your body.Fiber fragments can enter the skin and are difficult to detect and
remove.
CAUTION:Use of controls or adjustments or performance of procedure
other than those specified in this Manual may result in hazardousradiation exposure.
CAUTION
CAUTION
CAUTION
CAUTION
8/21/2019 E-Link Installation Manual
8/58
8 of 58
CONSTRUCTION SAFETY NOTICE
Note that each locality has its own codes of safety and construction.
Equipment installations must comply with these codes. It is theinstaller/users responsibility to understand whatcodes apply and to
ensure that the installation conforms to these codes.
Input Power Requirements
Do not turn on the power before reading E-Bands productdocumentation.This device has a -48 VDC direct current input at lessthan 100VA.
NOTE: The power requirements for the E-Link Eagle is-48VDC at 55 W.
1.4RF Compatibility and Regulatory Information
This device, in accordance with FCC Part 15B and Part2, complies withPart 15 Subpart J, and Part 101 Subpart Q, of the U.S.A. Federal
Communication Commission rules.
In the U.S.A., millimeter wave radio transmission equipment operatingin the 71-76 and 81-86 GHz frequency ranges must be registered with
the FCC as provided for in Part 101 of the FCC regulations.
Proper operating licenses must be obtained to operate in the U.S.A. and
most countries.
Check with your countrys wireless regulatory body for licensing in your
area. Do not install the E-Link without an approved license.
For additional information on licensing or regulatory information, pleasecontact E-Band [email protected].
European Union1.4.1
This product has been designed to comply with CE markings inaccordance with the requirements of European Directive 1995/5/EC.
CAUTION
NOTE
mailto:[email protected]:[email protected]:[email protected]:[email protected]8/21/2019 E-Link Installation Manual
9/58
9 of 58
This equipment must be permanently grounded (earthed) for protection
and functional purposes. To make a protective earth connection, usethe grounding point located on the ODU using a minimum amount of16AWG grounding cable or according to local electrical code.
The E-Link Eagle is intended to be accessible only to authorizedpersonnel. Failure to prevent access by unauthorized personnel will
invalidate any approval given to this device.This product is in full compliance with the following standards:
RF EN 302 217-3 1.3.1
EMC EN 301 489-1/4
Safety IEC 60950-1, IEC 60950-22
Operation EN 300 019-1-4 Class 4.1E
Storage EN 300 019-1-1 Class 1.2Transportation EN 300 019-1-2 Class 2.3
8/21/2019 E-Link Installation Manual
10/58
10 of 58
2 WarrantyLIMITED WARRANTY
E-Band Communications, LLC warrants to BUYER ONLY that the products willbe substantially free from defects in material and workmanship for 12 monthsafter date of shipment to Buyer. Products purchased from Seller which do notcomply with the warranty and are returned to the Seller during such periodwill be repaired or replaced at Seller's option. Buyer may return the products,or components thereof, only with prior written authorization and assignmentof a Return Material Authorization (RMA) number by Seller. Buyer will bearthe cost of freight and insurance for return of goods to Seller; provided,however, that all products not eligible for repair, replacement or credit will bereturned to Buyer, transportation collect. Buyer must return any such
products in the original container/packing, which shall conspicuously bear theRMA number Buyer obtains from Seller prior to return. SELLER MAKES NOOTHER WARRANTIES WITH RESPECT TO THE PRODUCTS OR ANY SERVICESAND DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE ANDNONINFRINGEMENT. The above warranty does not extend to any Product thatis modified or altered, is not maintained to Seller's maintenancerecommendations, is operated in a manner other than that specified by Seller,or is subject to abuse, misuse, accident, disaster, alterations, neglect or otherimproper treatment. Seller will make the final determination as to theexistence of any cause of any alleged defect. Buyer's sole remedy withrespect to any warranty or defect is as stated above. Seller neither assumesnor authorizes any other person to assume for Seller any other liability inconnection with the sale of products under this contract.
LIMITATION OF LIABILITY.NOTWITHSTANDING ANYTHING ELSE IN THISAGREEMENT OR OTHERWISE, SELLER WILL NOT BE LIABLE UNDER ANYPROVISION OF THIS AGREEMENT OR UNDER ANY CONTRACT, NEGLIGENCE,STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY (A) FOR ANYAMOUNTS IN EXCESS IN THE AGGREGATE OF THE AMOUNTS PAID TO SELLERHEREUNDER DURING THE TWELVE MONTH PERIOD PRIOR TO DATE THECAUSE OF ACTION AROSE, OR (B) FOR ANY INCIDENTAL ORCONSEQUENTIAL DAMAGES, OR (C) FOR COST OF PROCUREMENT OF
SUBSTITUTE GOODS, TECHNOLOGY OR SERVICES.
8/21/2019 E-Link Installation Manual
11/58
11 of 58
3 Product DescriptionThe E-Link Eagle product is designed to provide the network operator
the flexibility of providing first mile access, as well as backhaul, for
gigabit Ethernet networks.
Plug & Playsimple installation and alignment
Outdoor only capability/no Indoor unit Optical and Copper interface for Gigabit Ethernet tributary Local Craft Interface based on HTML Remote management using SNMP v1,2 &3 -48 VDC Input (via either POE or direct using a two wire
connection) Direct slip-fit Antenna Mount Low latency
Frequency agile tuning
3.1E-Link Eagle Description
The E-Link Eagle millimeter wave radio is a point-to-point fixed
wireless, ultra high capacity broadband access product operating in theupper millimeter wave spectrum from 71-76 GHz and 81-86 GHz. The
E-Link Eagle carries Gigabit Ethernet payloads (full duplex). In mostlocations within the United States, the E-Link Eagle model will have
99.995% availability at approximately 1 mile. The E-Link Eagle deploysquickly and inexpensively. Actual path lengths are dependent upon
local climate conditions please contact E-Band or authorizedrepresentative for additional information.
The E-Link Eagle is available in two model types:s:
8/21/2019 E-Link Installation Manual
12/58
12 of 58
Table 1: E-Link Eagle Models
Model Data Rate Application
E-Link Eagle EP 83 - 1,000MbpsOptional
83 - 2000 Mbps
Or
83 - 3000 Mbps
Long Range Gigabit Ethernettransport with an over-the-
air composite data of from83 to 1,000 Mbps.This modeldoes provide5x10/100/1000Base Ethernet
ports and 2 SFP port for
either fiber connectivity.
Optional software upgradesto 2000 and 3000 Mbps
throughputs are available.E-Link Eagle SP 83 - 1,000Mbps Long Range Gigabit Ethernet
transport with an over-the-
air composite data from 83 -1,000 Mbps including an in-
band management channel.Only 1 10/100/1000BaseTx
with PoE is provided.
4 Product OverviewE-Link Eagle EP and SP models are millimeter wave transmission
systems provide cost effective solutions for ultra-high capacity point-to-point wireless network connections. E-Link Eagle operates in the 71-76
and 81-86 GHz millimeter wave bands supporting a tributary data rateof 1,000Mbps (i.e. line data rate of GigE) in full duplex mode. Like most
high frequency radio transmission systems, millimeter wave systemsrequire line-of-sight.
In the United States and most other countries, the operational
frequency band covers two band segments (71-76 and 81-86 GHz). Inorder to operate in these band segments, most countries require a
license to operate from a regulatory agency (such as the FCC in theU.S.A.). Please consult the regulator in your area for licensing and
operating requirements.
8/21/2019 E-Link Installation Manual
13/58
13 of 58
4.1
Typical Applications
There are two major E-Link Eagle applications (seeFigure2):
1. Last mile access, fiber extensions and Enterprise
interconnect: E-Link Eagle provides a very flexible and low costalternative to fiber optic networks for enterprises and businesses
building multi-Gigabit Ethernet IP networks for voice, data and
multimedia communications.2. Backhaul: E-Link Eagle provides an excellent solution for
interconnection and backhaul of 4G/LTE and 3G mobile cellularbase stations and networks.
4.2Customers
E-Bands multi-gigabit capacity products address the requirements of
customers building cost-efficient wireless IP networks:
Telecommunication Service Providers (wired and wireless);
Internet and Cable Service Providers; Enterprises, including TV studios, educational and health
care institutions; Government, including municipalities, military and public
safety organizations.
8/21/2019 E-Link Installation Manual
14/58
14 of 58
Figure 2: E-Link Eagle Applications
8/21/2019 E-Link Installation Manual
15/58
15 of 58
5 Site PlanningBefore starting installation, a site survey should be conducted of the
proposed area where the link will be deployed. The survey personnel
should be fully familiar with the details required to install the E-LinkEagle radio system. Section 9 and Section 10 contains a site survey
process description and a check list to aid in determining theapplicability of E-Link Eagle for your site.
E-Band can also help you with the feasibility and calculate the linkavailability in your area. Please contact your E-Band representative for
link feasibility and availability support.
5.1
Line-of-Sight (LOS)
The E-Link Wireless Gigabit Ethernet link requires line-of-sight (LOS)for proper operation. Binoculars and signaling mirrors or strobe lightscan be used to assist in confirming that an LOS condition exists.
Path planning should include research into future building plans thatcould block the LOS path, and other long-term incremental obstructions
such as tree growth, or intermittent obstructions such as aircraftpossibly flying through the path. Furthermore, no obstacles should be
situated in the vicinity of the signal propagation line (inside the firstFresnel region).
Obstructions in the path can generally be identified by using binoculars.
The characteristics of a radio signal cause it to occupy a broad cross-
section of space, called the Fresnel Zone, between the antennas.
Figure 3 shows the area occupied by the strongest radio signal, called
the First Fresnel Zone, which surrounds the direct line between theantennas.
8/21/2019 E-Link Installation Manual
16/58
16 of 58
Because of the shape of the First Fresnel Zone, what appears to be a
clear line-of-sight path may not be line-of-sight. As long as 60 percentof the First Fresnel Zone is clear of obstructions, the link behavesessentially the same as a clear free-space path. The first Fresnel zone
radius is the greatest at mid-path (r).
Figure 3: Fresnel Zone Clearance
The following table shows the minimum Fresnel Zone clearance needed
for various path lengths (d) in the 71-86 GHz band:
Table 2:Minimum Fresnel Zone Clearance
Path LengthMinimumFresnel
Clearance
Path LengthMinimumFresnel
Clearance
500 m 0.7 m 500 ft 1.3 ft
1000 m 1.0 m 1000 ft 1.8 ft
2000 m 1.4 m 3000 ft 3.1 ft
3000 m 1.7 m 1mi 4.1 ft
4000 m 2.0 m 1.5 mi 5.0 ft
5000 m 2.2 m 3 mi 7.1 ft
10000 m 3.1 m 5 mi 9.2 ft
8/21/2019 E-Link Installation Manual
17/58
17 of 58
5.2Link Distance
Measurement of the link distance is important in estimating the link
availability and calculating expected Receive Signal Level (RSL).Thismeasurement can be performed using the Latitude and Longitude
coordinate readings from a Global Positioning System (GPS) device,which is placed near the proposed locations of the antennas. The GPScoordinates/readings are required to comply with the regulatoryregistration process.
The maximum usable link distance is controlled by the rain rate wherethe link will be located. Rain attenuation of millimeter wave signals has
been the subject of numerous studies which has resulted in several
mathematical models being developed to predict link availability. These
models take into account the attenuation and scattering of themillimeter wave signal during a rain event. The intensity of the rainevent determines the maximum link distance based on specific link
availability. The International Telecommunications Union has publishedcharts dividing the world into various rain regions (seeFigure 4,Figure
5 and
Figure 6 for the charts of the world).
These charts can be used as an aid in predicting availabilityperformance of millimeter wave transmission systems. These regions
are labeled by using an alpha notation with region A having the least
and region P having the highest rain rate.
Based on the rain region charts, it is possible to calculate the linkavailability for an E-Link Eagle system in a specific rain region.
The following chart estimates the link availability for a given link
availability and rain region.
8/21/2019 E-Link Installation Manual
18/58
18 of 58
Table 3: Typical Link Distances for the E-Link Eagle
Region
Link Distance
1ft Antenna
Link Distance
2ft Antenna
99.95% 99.99% 99.95% 99.99%
A 4.16 mi 6.70 km 2.70 mi 4.35 km 6.64 mi 10.69 km 4.02 mi 6.48 km
B 3.49 mi 5.62 km 2.21 mi 3.56 km 5.41 mi 8.72 km 3.21 mi 5.18 km
C 3.15 mi 5.08 km 1.98 mi 3.19 km 4.82 mi 7.77 km 2.84 mi 4.58 km
D 2.83 mi 4.55 km 1.75 mi 2.83 km 4.26 mi 6.87 km 2.49 mi 4.01 km
E 2.64 mi 4.25 km 1.62 mi 2.62 km 3.95 mi 6.36 km 2.29 mi 3.69 km
F 2.35 mi 3.79 km 1.43 mi 2.31 km 3.48 mi 5.61 km 2.00 mi 3.23 km
G 2.28 mi 3.67 km 1.36 mi 2.2 km 3.36 mi 5.41 km 1.93 mi 3.11 km
H 2.21 mi 3.56 km 1.30 mi 2.10 km 3.25 mi 5.23 km 1.86 mi 3.00 km
J 2.11 mi 3.41 km 1.28 mi 2.06 km 3.10 mi 4.99 km 1.77 mi 2.85 km
K 1.94 mi 3.13 km 1.16 mi 1.88 km 2.82 mi 4.55 km 1.60 mi 2.58 km
L 1.64 mi 2.65 km 0.96 mi 1.56 km 2.37 mi 3.82 km 1.32 mi 2.13 km
M 1.60 mi 2.59 km 0.93 mi 1.5 km 2.32 mi 3.74 km 1.28 mi 2.07 km
N 1.36 mi 2.19 km 0.77 mi 1.25 km 1.97 mi 3.18 km 1.05 mi 1.70 km
P 1.06 mi 1.72 km 0.60 mi .98 km 1.50 mi 2.42 km 0.80 mi 1.30 km
Q 1.23 mi 1.98 km 0.69 mi 1.12 km 1.76 mi 2.84 km 0.93 mi 1.51 km
8/21/2019 E-Link Installation Manual
19/58
19 of 58
Figure 4: Americas Rain Regions
8/21/2019 E-Link Installation Manual
20/58
20 of 58
Figure 5: Europe/Africa Rain Regions
8/21/2019 E-Link Installation Manual
21/58
21 of 58
Figure 6: Asia-Pacific Rain Regions
8/21/2019 E-Link Installation Manual
22/58
22 of 58
5.3
Site Survey
The following equipment may be useful in conducting the survey:
Binoculars
WAAS-capable (Wide Area Augmentation System) GPS locationdevice to determine the latitude and longitude of each site
Tape measure to determine distances for cable run lengths to
ingress points Digital camera to take pictures of the installation sites to reduce
the need for return visits Site survey report or sketch pad to document and help assess
site
Signaling mirror or battery powered strobe light for determiningline-of-sight where it is difficult to determine each end of the link
When performing the site survey, there are a few important steps to
follow in order to ensure a successful installation of the E-Link Eaglesystem.
Measure the point-to-point distance using GPS coordinates.
Determine the rain region where the equipment will be located.
Ensure that the antenna has sufficient path clearance. Table 2 showsthe minimum path clearance required for operation of an E-Link Eagle
radio.
Determine whether there is swaying vegetation or obstacles in the line-of-sight which can cause momentary interruptions.
Determine whether there are work activities or people passing in front
of the antennas that could cause interference with the line-of-sight.Typically the radio terminal should be mounted near a roof edge.Mounting the radio near a roof edge reduces the chance of people
interfering with the path, and reduces the chance for RF exposure.
Ensure that the radio is safe from damage by vandals.
Verify that the mounting location for the antenna is stable and vibration
free.Evaluate the foundation at the mounting location. Make sure that it isnot susceptible to change due to humidity or temperature variations.
Ensure that there is adequate earth/grounding area for the equipmentfor safety and lightning protection. Refer to local and national electrical
codes for proper equipment grounding.
8/21/2019 E-Link Installation Manual
23/58
23 of 58
Choose a location that provides safe access to the radio and a stable
standing platform.
6 Cabling to the RadioBefore proceeding to align the link, the installer must complete the DCpower (PoE), grounding, and craft interface connections to the radio.
The following cable connectors are located on the side to the radioenclosure:
1.
Eagle SP model: Located on the side of the Enclosure labeledPoE/Tributary is a single tri-speed Ethernet connector.
2. Eagle EP model: In addition to the single tri-speed Ethernetconnector on the outside of the ODU enclosure, located inside the
rear cover of the ODU additional Ethernet ports;two SFP sockets for loading either Multimode or Singlemode
SFPs,
and four Ethernet RJ-45 connectors for the copper tri-speed
Ethernet interfaces.
3. Eagle EP: Redundant -48VDC DC power input is available using a
four pin connector located inside the rear cover between the SFP
sockets and the tri-speed Ethernet connectors.
4. A M5 ground terminal is located along the side of the ODU
enclosure for both the SP and EP models.5. RSSI BNC-F connector (used as part of the alignment process).
See section6.4 for details.
6.
The craft interface (LMT) is based on a web browser client and
can be accessed from any of the available Ethernet ports.
8/21/2019 E-Link Installation Manual
24/58
24 of 58
Figure 7: E-Link Eagle Connections
6.1
-48 VDC Power Input Interface
The power input to the radio is a standard 4 pin connector located
between the SFP ports and the 4 GigE ports in the enclosure. A mating4 pin connector is supplied with the radio. The wiring for the connectoris the -48V and Return.
GigE interface / UI(RJ-45F) / PoE
4 GigE Switch Ports
Factory Access
SFP Ports
RSSI PortGround
DC Power
8/21/2019 E-Link Installation Manual
25/58
25 of 58
Figure 8: 2-wire DC Power Input
6.2
Power-Over-Ethernet (Tributary Port)
The E-Link Eagle SP and EP models may also be power using PoE. The
main PoE connection is made through the Tributary port located on theside of the ODU enclosure. The pinout for power the radio is shown in
the following table.
ManagementConnector Pins
Function
1 and 2 Data & Positive Power (+)
3 and 6 Data & Return
4 and 5 Data & Positive Power (+)
7 and 8 Data & Return
Table 4: PoE Connections
Note: When using PoE and the cable run is greater than 20m it is
recommended the power source be >50v. The power source must benon-compliant to IEEE 802.3af. That is, the Power Source Equipment
(PSE) sources power continuously to the E-Link Eagle.
The E-Link Eagle EP model has a four pin input power connector located
inside the enclosure and also supports an addition PoE input on Port 4.These additional power inputs may be used to provide redundant DC
power.
8/21/2019 E-Link Installation Manual
26/58
26 of 58
6.3
Craft Interface Connection
Installation of Ethernet Port (SP and EP models)6.3.1
The craft interface or Management Port is a 10/100/1000BaseTXCopper interface. This connector is weatherproofed using the gland and
Blue Globe seal supplied in the installation kit. The following pictureshows the connection to the radio.
Figure 9: Management Port
The following describes the proper assembly of the Ethernet Port 1:
Ethernet Port #1
8/21/2019 E-Link Installation Manual
27/58
27 of 58
Figure 10: Cable Gland Assembly
Remove all parts from the plastic bag and
arrange them in the correct order of
placement on the CAT5e or CAT6 cable.
Insert Blue Globe
into cap and screw on
the Nipple.Attach RJ45M connector to end of cable.
(Not shown.)
Screw reducer into ODU housing in
location shown inFigure 9.
Connect RJ45M to RJ-45F to Ethernet Port
1 and screww completed Nipple-Blue
Globe-Cap cable assembly to radio.
Tighten cap and reducer sufficiently for
weather sealing. If necessary use tape
provided to provide additional
weatherproofing.
After the hardware installation is complete, the units are ready to be
configured using a PC running a web browser. Initial setup of the radioterminal is through the use any Ethernet port The easy-to-use
browser-based User Interface (UI) allows configuration or viewing ofthe physical interfaces, display link status, passwords and statistics and
all switching options like VLAN and OAM, etc. It also performsmaintenance operations. At a minimum, the user should ensure that
passwords and other security parameters are appropriately set.
After logging on, the Ports State screen will be displayed. The
navigation bar across the left side of the screen provides links to thevarious management functions.
6.4
Interfacing to the RSSI Port
The RSSI Received Signal Strength Indicator voltage is a measurementof received signal strength, which is used during link alignment. To
measure the RSSI voltage, remove the weather cap from the BNCconnector labeled RSSI.
Blue Globe Seal CapReducer
Nipple
8/21/2019 E-Link Installation Manual
28/58
28 of 58
Connect a Multi-Meter to the BNC connector and note the ReceiveStrength Signal Indicator (RSSI) voltage reading. The higher the
voltage reading (0-5v) the higher the RSSI. The E-Link Eagle UIprovides the RSSI level in dBm.
Figure 11: RSSI Port and Connection Example
8/21/2019 E-Link Installation Manual
29/58
29 of 58
6.5 LED Indicators on the Radio
Figure 12: LED Indicators
There are two LEDs on the E-Link Eagle radio.
The Power LED is red and indicates that the unit is receiving the correct
DC Voltage via either the direct DC 4 pin Connector or POE on theManagement port.
The System Status LEDs indicates several different statuses.
Indication Color Pattern
Refer to E-Link UserInterface Manual for LED
indicationsTable 5: LED Indication
Power LED
Status
8/21/2019 E-Link Installation Manual
30/58
30 of 58
7 Antenna InstallationThe E-Link antennas are shipped in one box fully assembled.
Note: Options and accessories are shipped separately and include
separate installation guides.
The only Tool required is a (13mm) Open/box wrench or socketwrench.
NOTE: The pictures provided in this document are for illustrativepurposes only and may not be identical to your antenna system. Refer
to installation instructions provided with the antenna for additional
information.
WARNINGS AND CAUTIONS:
1. Read these instructions before beginning installation. Cautionshould be used. Only qualified persons experienced with antenna
assembly and installation should conduct an installation.
2. E-Band Communications, LLC disclaims any responsibility or
liability for damage or injury resulting from incorrect or unsafeinstallation practices.
3. Please note that the reflector has been formed to a very closetolerance parabolic shape. Careful handling and assembly is required to
avoid denting the reflector, which would degrade antenna performance.
CAUTION
8/21/2019 E-Link Installation Manual
31/58
31 of 58
7.1
Antenna as shipped
Figure 13: Proper Antenna Shipment
The antenna comes pre-assembled.
The pole mounting brackets are designed so that all nuts and washers
remain attached to the antenna bolts throughout the installationprocess. This minimizes the possibility of losing/dropping parts during
the antenna installation.
8/21/2019 E-Link Installation Manual
32/58
32 of 58
Figure 14: Pole Mounting Bracket Slot
One side of the pole mounting bracket has a slot which can be slidunder the washers after the bracket has been swung around the pole.This enables the installer to quickly lock down the mounting bracket
with minimal effort.
Figure 15: Locking down the Pole Mounting Bracket Slot
8/21/2019 E-Link Installation Manual
33/58
33 of 58
7.2
Antenna Alignment Bolts
The E-Band 80GHz antenna mount uses a single bolt to adjust the
elevation of the antenna up and down with a smooth action using a fine
pitch adjustment to accommodate the narrow beamwidth of the 80GHzsignal.
Figure 16: Elevation Adjustment Bolt
The same type of smooth action bolt concept is used for the azimuth
adjustment with a front pivot point, rather than a center pivot point.This front pivot allows for simpler and more accurate antenna lock
down without losing the alignment already obtained.
Figure 17: Azimuth Adjustment Bolt
8/21/2019 E-Link Installation Manual
34/58
34 of 58
7.3
Attaching the Radio to the Antenna
The E-Band 80GHz antenna comes with a rubber cap to protect the
antenna port from moisture and dust during shipment and installation.
Attached to the cap is the silicone lubricant used to lubricate the O-ringallowing the radio ODU to slip on the antenna. The lubricant also aidsin sealing the antenna and ODU from water ingress.
Figure 18: Antenna Port Protection
Remove the dust cap and lubricate the O-ring prior to mounting theradio on the antenna. When lubricating the O-ring, do not use fingers,
as the oil from skin can cause the silicone to break down and decrease
the life of the lubricant.
Figure 19: O-ring to Lubricate
Lubricant
8/21/2019 E-Link Installation Manual
35/58
35 of 58
There are four latches on the antenna which hold the E-Link Eagle inplace. Latch these down by bringing the two opposing latches together.
Figure 20: Antenna Latching Points
Figure 21: Radio Latching Points
8/21/2019 E-Link Installation Manual
36/58
36 of 58
7.4
Radio Polarization
The E-Link Eagle supports Vertical and Horizontal polarizationdepending on the mounting position of the radio on the antenna.
Figure 22: Vertical Polarization
Figure 23: Horizontal Polarization
8/21/2019 E-Link Installation Manual
37/58
37 of 58
7.5
Radio Enclosure Mounting
The Antenna Mount Bracket and Antenna, as shown in
Figure 24, is mounted to the pole. A small tube of silicon lubricant is
supplied with the antenna. Apply a small amount to the rubber O-ringlocated on the antenna feed. This grease will aid in sliding the RF uniton to the antenna and help seal against moisture.
Using the handle, slide the E-Link terminal left or right for Vertical or
Horizontal polarization and connect the four captive latches/bales, thensnap into a locked position as shown in
Figure 24 and Figure 25.Vertical is the default configuration. Handle
orientation determines polarity. Top is vertical, left/right ishorizontal
.Weather using Vertical or Horizontal Polarity always insure thatports are facing downward to help prevent water intrusion.
Note: Latches are shown in open position
Figure 24: E-Link Eagle EP and
Antenna
E-Link Terminal
1 ft Antennawith radome
Captive latch inopen position
Antenna Feed
8/21/2019 E-Link Installation Manual
38/58
38 of 58
`
Figure 25: Assembled System
Note: Drape connecting cables with a drip loop to keep water fromcollecting near the cable entry glands.
It is critically important that a link consist of a High Band ODU and aLow Band ODU. In addition, verify that the ODUs on each side of the
link are oriented to the same polarization (vertical-vertical or
horizontal-horizontal). A radio set in the vertical polarization will notoperate properly with another radio set in a horizontal polarization. E-Band recommends that Vertical polarization as preferred orientation.
Located near the handle on each radio is a label identifying High Band
and Low Band ODUs.
Handle V Pole
E-Link Eagle Terminal
Closed Latch
IMPORTANT
E-Link Eagle Terminal
8/21/2019 E-Link Installation Manual
39/58
39 of 58
8 Turning on and Link Alignment
8.1
Visually align the radios.
Visually align the radios to each other. Be as accurate as possible. The
beamwidth of the signal is approximately 0.9 degrees for the 1 ft(0.3m) and 0.4 degrees for the 2 ft (0.6m). This is approximately
equivalent to an index-finger width when onesarm is fully extended.Align as closely to the center of the main lobe as possible. Loosen the
pole mount bracket enough to allow the unit to swing horizontally withonly slight resistance to movement azimuth.
Visually align one end of the point-to-point link. Repeat this procedurefor the other end. In situations where it may be difficult to see theother end of the link, a small mirror or strobe light can be used to flash
the location.
This concludes the visual alignment steps.
Lightning protection is required by E-Band Communications (see the E-Band Warranty Statement). Failure to provide proper lightning
protection can result in the Product Warranty being void.
Lightning protection regulations and standards for proper protection arecovered under the national or regional electrical safety codes such asthe National Electrical Code in the United States. Follow your national
or regional electrical safety codes.
The outdoor components must be grounded, and lightning arrestorsmust be connected in accordance with local, regional and national
codes. All local building and electrical codes specified by local civil
authorities must be followed. Standard safety procedures for installingand working with this type of equipment must also be followed.
CAUTION
8/21/2019 E-Link Installation Manual
40/58
40 of 58
8.2
Rough link alignment.
Connect a Digital Volt Meter to the RSSI BNC connector on the ODU at
each end of the link. The RSSI will vary between 0 and 5V with
increasing RSSI resulting in an increasing voltage.Verify that -48VDC power is connected to each radio and that the radiois powered. (Observe the power indicator LED on ODU)
Using the User Interface/UI, set transmit power output to the valuedetermined by the Link Calculation tool or from the UI ATPC Setup
webpage. Refer to the User Interface manual for additional informationon this function. Navigate to the ATPC setup page and select Disable
for the combo box and Submit.
Loosen the pole mount brackets enough to allow you to swing the unit
to horizontal azimuth.If you can see the far-end radio terminal, estimate the alignmentvisually and tighten the pole mount brackets with the fine adjustment
bolt set to the middle of the adjustment range.
Ensure that the horizontal adjustment bolts are snug; only tighten bolts
one quarter of a turn.
Slightly rotate each antenna up/down for best vertical alignment and
left/right for best horizontal alignment by finding the maximum RSSIvoltage reading.
To ensure that the antennas are not aligned on a side-lobe, they mustbe rotated at least ten degrees on each side of the visually-perceived
alignment center to ensure that the true maximum RSSI voltage isfound.
Note: It is recommended that personnel be present at both of the linkduring the link alignment process. They should be equipped with eithertwo-way radios or cell phones for communication. Installers should
allow at 1 hour to optimally align the link.
8/21/2019 E-Link Installation Manual
41/58
41 of 58
Table 6: Antenna Beamwidth
Antenna Size Mainlobe Beamwidth 1st Sidelobe
1 ft / 0.3m 0.9 1.5
2 ft / 0.6m 0.5 1
Set the antenna in the position that result in the highest RSSI voltage.
Repeat alignment steps on the far-end radio.
8.3
Fine link alignment.
Loosen the 4 Azimuth Lock bolts so that the mounting plate can move.
Failure to loosen the bolts before adjusting will result in damage to themount.
Adjust the mounting plate using the eyebolt and nuts to drive the
antenna to the peak RSSI indicated on the voltmeter. Swing theantenna through the main lobe and out through the 1st right and leftsidelobe. Return to the mainlobe as indicated by the RSSI value.
Note: It may be necessary to reduce the transmit power level during
link alignment in each radio. This will keep the RSL at the distant radiofrom saturating the Receiver, which causes the RSSI to be near its
maximum value on short links, thus reducing the accuracy of aligningto the main lobe of the antenna. In addition, by monitoring the bit error
rate of the link using the internal BERT, this will significantly reduce thepossibility of aligning the antennas to a sidelobe.
Tighten down the azimuth adjustment bolts.
Loosen the three elevation bolts slightly holding the antenna to the
antenna mount. Excessively loosening these bolts will cause difficultlyduring alignment. Caution: failure to loosen these two bolts before
adjustment will cause damage to the mount.
While monitoring the RSSI voltmeter and built-in BER indicator
available in the UI, begin the elevation adjustment by rotating the
Elevation Adjustment Nut. Alignment is obtained by monitoring for
peak RSSI and minimum BER. Again, swing the antenna through themain lobe and proceed to 1stside lobe, confirming the alignment is onthe main lobe. Then lock down the 2 elevation bolts when the RSSI is
peaked and the minimum BER is achieved.
Repeat procedure at remote end.
CAUTION
8/21/2019 E-Link Installation Manual
42/58
42 of 58
It may be necessary to repeat the procedure at both ends of the link to
obtain the optimum signal strength and minimum bit error rate.
Figure 26: Antenna Pattern with Side Lobes
When the link alignment is complete (and if required for link
performance), enable ATPC on each radio terminal for the UI. Refer tothe User Interface manual for additional information on setting ATPC.
Figure 27: Antenna Pattern with Side Lobes
8/21/2019 E-Link Installation Manual
43/58
43 of 58
Figure 28: 1 ft Antenna Pattern with Side Lobes
Figure 29: 2 ft Antenna Pattern with Side Lobes
Peak gain
Side lobes
8/21/2019 E-Link Installation Manual
44/58
44 of 58
Tighten the bolts to lock the antenna in place.
Always evenly tighten the bolts in small increments at a time, thusensuring minimum change to the completed alignment.
Note: While tightening the bolts, continue monitoring the RSSI and BERvalues to confirm that the antenna remains aligned.
Set link to normal operating mode:
a. Remove fiber jumper from RF Unit.
b. Set radio to standard operating mode. This may be
accomplished through the UI or briefly power cycling the radioterminal.
c. Connect the optical cable for the network equipment.
The link is now operational.
When complete, if required for link performance, enable ATPC on eachradio terminal in the UI. Refer to the E-Link Eagle User Interface
manual for additional information.
8.4
Possible Issues encountered while aligning the link
The RSL level should be within 3 dB of predicted levels.
Factors that contribute to low RSL levels are:
Incorrect antenna alignment link is aligned to side lobe and not mainlobe.
While aligning the E-Band radios, it is best to sweep the azimuth in a
grid pattern. Make sure that all the side lobes are identified. Often, aside lobe will appear to be the main lobe. E-Band recommends that ifthe target RSSI is not reached on what is believed to be the main lobe,try aligning to a side lobe.
8/21/2019 E-Link Installation Manual
45/58
45 of 58
Side Lobes
Main Lobe
Figure 30: Antenna Correctly Aligned
Proper E-Link Eagle ODU Orientation for Vertical and HorizontalPolarization.
Figure 31: Polarization Setting
Double check, make sure that both ends of the link have the correctpolarization as indicated on link budget.
Obstructions such as trees, hills or buildings within the Beamwidth:
8/21/2019 E-Link Installation Manual
46/58
46 of 58
Figure 32: Path Obstructions
There can be many different obstructions that can block the path. Pathsthat are installed in the winter months can be obstructed when Spring
arrives (i.e., when the leaves grow back). Construction cranes, ships,power lineman, window washers, and hills can all be potential
obstructions to line of site.
The mounting pole is not vertical:
Figure 33: Verify Mounting Pole is Plumb
It is very important to have the mast straight and plumb. If the mast is
not plumb, this can cause polarization decoupling which can causeadditional signal loss up to 10 dB or more on a link.
8/21/2019 E-Link Installation Manual
47/58
47 of 58
Install mounting hardware evenly onto mast. If mounts are not evenly
tightened, this will cause the vertical plate to bind while panning theazimuth. This will also limit the adjustment range available.
Figure 34: Square Antenna Mount
Remove any foreign objects from the waveguide on the antenna. Thereis a dust cap or small piece of tape which acts as a dust cover on every
antenna. This dust cover must be removed before installation of the E-Link Eagle ODU.
Figure 35: Tape on Waveguide Opening
8/21/2019 E-Link Installation Manual
48/58
48 of 58
9 Site Survey
9.1
Planning
When installing an E-Link Eagle radio, proper link and site planning isrequired.
E-Band can assist in feasibility and link availability analysis. Please
contact your E-Band representative for support.
The following items should be addressed during the planning process:
RF path engineering
Site preparation, including power, tributary, and management
connections
Installation issues for the E-Link Radio Unit Link licensing, including frequency coordination (FCC etc.). Check local, regional and national building and electrical codes Lightning and ground protection Surge protection Outdoor cabling requirement
9.2Site Survey
A site visit must be done prior to installation to ensure that proper line-of-sight path clearance exists and that the necessary facilities are
present at the site.
Ensure LineofSight and Path Clearance.
Determine the optimum location for the radio. The radio and antennalocation are important to ensure optimum radio range.
Install the antenna as high as possible to maximize the range of a
building-to-building connection.
Maintain a clear lineofsight between the E-Link antennas.Obstructions can impede performance and reduce signal strength.
Maintain maximum path clearance at both ends of the link. When
determining the maximum path clearance, be aware of objectsthat restrict performance such as:
Buildings Trees
8/21/2019 E-Link Installation Manual
49/58
49 of 58
Rooftop objects, such as air conditioning and heating HVAC
units; Reflective surfaces
9.3
Site Preparation
During the site visit, be sure to record all installation requirements.Take pictures of the site.
It will be necessary to determine the following:
Other equipment in the area which can potentially interfere with
the E-Band radios. Ability to install the E-Link radios.
Pole with a diameter between OD of 2.25 4.5 inches for
mounting the E-Link and Antenna, and meet ANSI Schedule
40. A mast or tower mount with sufficient clearance to install the
unit. The mast or tower has the ability to withstand wind load
after mounting the E-Link Radio Unit and Antenna(withoutdeflecting more than 1 degree from vertical).
Permits that may be required
Documentation required by building or site owner/landlord.
Obstructions, such as tree growth or new buildings that may be a
problem in the future.
The tributary, power, may have to penetrate the outside wall andterminate on customer-supplied equipment located inside the building.
Determine the following:
Cable distance between E-Link, network equipment, and thedistance to the DC power source.
Location of building penetration point, drainage or serviceopenings, elevator service sheds, other rooftop openings, or
a new penetration through an outside wall.
Size diameter of hole at the building access point. Check for
other cables and clearance for E-Link cables.
Location of the nearest AC power outlet, if AC to -48 VDC Power Supply
is used for powering the radio:
a. Location of the nearest ground bar or ground plane bus.
8/21/2019 E-Link Installation Manual
50/58
50 of 58
b. Power backup, such as Uninterruptible Power Supply/UPS.
c. Location and ease of access to wiring closets.
d. Location and ease of access of network equipment switch,
router, etc.
e. Grounding points for lightning arrestors and cable shields atbuilding entry point.
f. Locations and grounding points for surge protectors.
g. Check local electrical codes for requirements for lightning
rods.
h. If possible, ensure that the E-Link installation is lower inheight than the existing lightning rods.
Note: Record all installation requirements, including cable lengths, GPSco-ordinates, elevation, latitude, longitude and distance between the
sites.
8/21/2019 E-Link Installation Manual
51/58
51 of 58
10 Repair and Return Procedures (RMA)
10.1
Introduction to Standard Warranty Services
E-Band Communications, LLC provides a 12-month limited warranty.
This Standard Warranty is included in the initial purchase price ofproducts and provides the following services:
Remote Technical Support
Customer support is available, MondayFriday, 8am5pm PacificTime, by phone. E-Bands technicians are skilled at answering
installation, alignment, maintenance, and configuration questions, aswell as troubleshooting and diagnosing link failures. The first persona customer speaks to will usually isolate and resolve the problem. E-
Bands support technicians have access to resources across theentire company, including Engineering and Operations, and if
necessary, will pull these groups together to ensure the problem isresolved.
Warranty Claims Processing
If, as a result of troubleshooting a link outage, E-Band, with the
customers support, determines the cause of the outage to be
equipment failure, E-Band will issue the customer a Return MaterialsAuthorization (RMA) number. The customer requesting the RMA willpay for the return shipment of the radio terminal to E-Band. E-Band
will pay for the return shipment to the customer. E-Band will onlyaccept return shipments with valid RMA numbers.
30-Day Product Replacement
If a product fails, E-Band will ship a repaired or replacement unitwithin 30 days of receiving the defective unit back from the
customer. Products damaged due to misuse or abuses are notcovered under the warranty.
If a product fails within the first 30 days of shipment, a replacement
may be sent as soon as the next business day depending on productavailability. E-Band will pay the freight charges to the customer
(USA only) during the first 30 days of the warranty.Software Releases
E-Band will make new software releases and upgrades available to
8/21/2019 E-Link Installation Manual
52/58
52 of 58
customers who are within warranty terms. Customers may access
releases along with installation instructions at www.e-band.com orby purchasing an upgrade kit for installing the new release. Pleasecontact E-Band Communications Customer Support.
Software revision and upgrade availability is dependent upon the
installed and purchased software options.
10.2
E-Band Service and Support
If the E-Band product is not functioning to specifications:
Refer to the E-Link Equipment and User Interface manuals
available from the E-Band website for troubleshooting information
Try to perform the troubleshooting processes to isolate theproblem. If unable to resolve the problem,
Contact the supplier who sold the E-Band product
If unable to contact supplier, contact E-Band Technical Support at
+1-858-408-0660 for support
If unable to resolve the problem, E-Band may issue a ReturnMerchandise Authorization/RMA number to either the equipment
supplier or end-user as appropriate
If an RMA is provided, the end-user will need to repack the non-
functioning product in a suitable container to protect it fromdamage and ship to E-Band with insurance at the customers
expense:
The RMA number must appear on all packing slips and appear onthe inside and outside of the box.
Attention: RMA # _______________E-Band Communications, LLC11095 Scripps Ranch Ct., Suite ASan Diego, CA 92131USA
If the end-user has purchased Next Business Day Replacementservice, E-Band will ship a replacement product the Next Business
Day if the RMA is authorized before 1:30pm Pacific Time,
http://www.e-band.com/http://www.e-band.com/http://www.e-band.com/8/21/2019 E-Link Installation Manual
53/58
53 of 58
MondayFriday, within the continental United States.
If the end-user does NOT have Next Business Day Replacementservice, and the product is under warranty, E-Band will repair or
replace the failed product at our discretion and return therepaired or replacement product. Repairing the unit could take up
to 30 days to complete. Units under warranty, E-Band will paythe return surface freight charges on RMAs within the USA.
The end-user is responsible for installation and commissioning of
the repaired or replacement unit.
The replacement products warranty shall expire on the last day of theStandard Equipment or Extended Warranty period with respect to the
originally purchased product. Warranty coverage periods do not resetor extend with either repaired or replacement product.
Additional information on E-Bands Warranty policies may be found at
www.e-band.com or contact your local representative.
http://www.e-band.com/http://www.e-band.com/8/21/2019 E-Link Installation Manual
54/58
54 of 58
11 Site Survey Checklist
SITE SURVEY CHECKLIST
Customer: Date:Contact Names: Address:
Telephone No.
Site Characteristics
Site Name:
Site Designation CLLI:
Address:
GPS Coordinates:
Degrees Minutes Seconds
Latitude N or S
Longitude E or W
Ground Elevation AMSL
Distance Between Terminals
Azimuth
Line-of-Site Yes / No
Link Characteristics
Transmit FrequencyHigh/Low Polarization
Receive FrequencyTransmit Power dBm
RSL dBm
Antenna Size 12 in / 0.3mor 24 in / 0.6m
Antenna Height
Site Access
Roof Or Tower
Yes No
Roof Access Door
Permit Require
Roof Penetration
Ladder RequiredAccess Keys Required
Wall Penetration
On Site Escort Required Who is the Escort:
Special Tools Required List Tools:
8/21/2019 E-Link Installation Manual
55/58
55 of 58
Tripod Mount Type:Pole Mount tower
Antenna mount stableagainst effects of wind
loading, vibration,
temperature changes
Mount must be able to maintainalignment over temperature, windloading, and vibration
SITE SURVEY CHECKLIST
Other
Pipe Mount Size
Terrain Considerations
Path Obstructions
Other Considerations
Power Availability
Available Power Voltage and Current
Note: Do not mount radio equipment in the proximity of machinery that can eithergenerated large electromagnetic fields or large voltage spikes as they cycle
On/Office., air conditioners, elevator motors.
Yes No Comments
AC Power on Roof Specify: Volts HzAC Surge Suppressor
Required
Type:
AC Power Fused
-48 VDC PowerAvailable
Radio requires -48 VDC
Lightning Rod higher
than Radio
Equipment?
Earth Ground
Available
Distance from Radio to Ground Point:
Identify Location and
Distance to AvailableAC or -48 VDC
power Source forexpected radiomounting location
Notes:
Is Radio TributaryOptical or Electrical
If Optical Mor SMElectrical max length is 100 meters
Identify Location andDistance to Network
If ElectricalCumaximumCat5e length is 100m
8/21/2019 E-Link Installation Manual
56/58
56 of 58
Equipment for
Ethernet signal tocustomer point ofpresence.
Sketch/Photos of Equipment Cable Run
Show access points Sketch
Yes No
Is Plenum Rated
Cables required
Length:
Is Pull Rope Installed
in Conduit
8/21/2019 E-Link Installation Manual
57/58
57 of 58
SITE SURVEY CHECKLISTCustomer Date
Site Name
SKETCH OF EQUIPMENT AND SITE
8/21/2019 E-Link Installation Manual
58/58
END