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Electronic Electronic Questionnaire for Questionnaire for Investigation Investigation Processing (Processing (ee-QIP)-QIP)
Developed by the JPAS Industry Team
Instructions using JPAS 2.3.0
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Version 10
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What is What is e-QIPe-QIP??
e-QIP is a secure website designed to process and store all personnel investigative forms for DoD
DoD is currently only using e-QIP for processing the SF-86,“Questionnaire for National Security Positions”
The e-QIP system has been utilized and maintained by the Office of Personnel Management (OPM) for several years.
e-QIP will replace the EPSQ system on or about July 7, 2005
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e-QIPe-QIP Functionality Functionality
e-QIP can be done from anywhere with any
computer that can access the Internet
e-QIP electronically allows Applicants to enter,
update, and release their personal investigative
data over a secure Internet connection to their
sponsoring agency for review, approval, and
submission to investigation provider
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JPAS and JPAS and e-QIPe-QIP
Industry
DISCO
Navy
Air Force
Army
JPAS e-QIP
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e-QIP e-QIP Process for Industry
Initiate Generate Review Approve Release
Requesting SMO
Initiates the Personal Security Investigation (PSI) Request
Applicant
Completes their Personal Security Questionnaire (PSQ)
DISCO
Reviews completed PSQ
DISCO
Approves completed PSQ
OPM
Loads PSQ into PIPS system – Request is terminated
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e-QIPe-QIP Flowcharts
Initiate Generate Review Approve Release
Detailed Flowchart Detailed Flowchart Detailed FlowchartDetailed Flowchart
Version 2.3.0 DISCO does both Review & Approve
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Account Managers will “grant” existing JCAVS Users the authorization to initiate Investigation Request
Account Manager authorizes the JCAVS User authorization via the “Add/Modify/ Remove JCAVS User” screen
Once the “Initiate PSI” button has been clicked and saved, the person can immediately start processing investigation requests
Granting “Granting “e-e-QIP” AuthorizationQIP” Authorization Existing JCAVS UserExisting JCAVS User
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Scroll Down
Click “Initiate PSI”
Click “Save”
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After a JPAS User has been granted authorization, the “Investigation Request” hyperlink will become activated
Before a JPAS User can initiate a request, they must have an Owning or Servicing relationship with the Applicant
Once an Investigation Request has been initiated, the Requesting SMO will continuously receive notifications (via JPAS) as to the status of the request throughout the entire e-QIP process
JPAS/JPAS/ee-QIP Requirements-QIP Requirements
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Person Category must be “active”
Person Category must NOT have “access suspended”
Person must NOT be in “Due Process”
Person must NOT already have an “active” PSI request
Person must be owned/serviced by SMO
Applicant’s RequirementsApplicant’s Requirements
If the person has “Denied” or “Revoked” eligibility, it must be older than 12 months. The date of the denial/revocation will be on the person summary, on the “Eligibility” line, as well as on the “Adjudication Summary.”
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Initiate Request ProcessInitiate Request Process
To initiate request, click on “Investigation Request” hyperlink - located below the “In/Out Process” hyperlink
If the “Investigation Request” link is NOT there: Ensure the “Correct” Person Category is being
displayed Ensure you have a relationship with the person Check “Investigation Summary” section for an
active investigation request Ensure the person has “DoD Contractor
Companies” displayed in the “Service/Agency” of the Add/Modify screen
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Determine Investigation ScopeDetermine Investigation Scope
You must then complete the “Determine Investigation Scope” Screen
Select the appropriate eligibility:
SCI - DCID 6/4
Top Secret
Enter Prime Contract Number
Secret
Confidential
Completing the Investigation Request formCompleting the Investigation Request form
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CA-001-A-002
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Determine Investigation TypeDetermine Investigation Type
Click “Determine Investigation Type” Button Determine if “Override Justification” of
Investigation Type is necessary (the override function is NOT available for Industry at this time)
Ensure Sensitivity Level Code displays “Industry”
Select the “Duty Position Code”: Contractor
KMP
Determine if “Override Justification” of Service Code is required (the override function is NOT available for Industry at this time)
Completing the Investigation Request form - continuedCompleting the Investigation Request form - continued
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Leave blank for IndustryLeave
blank for Industry
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Additional Scope InformationAdditional Scope Information
Determine “Form Type” (SF86 only this version) Position Title – Industry enter “Contractor” Date of Birth – Pre-populated Access Codes:
SSBI or SBPR = Top Secret NLC = Secret or Confidential
Sensitivity ADP = Leave Blank Enter the date “Local Agency Check” was
conducted Service Agency = “DoD Contractor Companies”
Completing the Investigation Request form - continuedCompleting the Investigation Request form - continued
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Contractor
2005 06 01
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“Requesting Official” section Requester’s Name Requester’s Job Title Requester’s Phone Requester’s Extension
Each facility should determine if the Requesting Official” is the FSO or the actual person submitting the request Person who will be contacted by DISCO or OPM
Requesting Official InformationRequesting Official InformationCompleting the Investigation Request form - continuedCompleting the Investigation Request form - continued
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Enter the Name of the Requesting OfficialEnter the Title of the Requesting Official
Enter the Telephone Number of the
Requesting OfficialEnter the Extension of the Requesting Official
Michael H. WoolweaverInvestigator(703) 465-2558
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“Security Folder” section (location of Applicant’s Security folder) Location Options (Defaults to “Other” for Industry
None SOI (Submitting Office Identifier) NPI (No Pertinent Information) Other (must enter location name, address, city, state
and zip)
The Organization’s information is automatically loaded
Security Folder SectionSecurity Folder SectionCompleting the Investigation Request form - continuedCompleting the Investigation Request form - continued
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Defaults to “Other”Defaults to Company
Name
Defaults to Company AddressDefaults to Company
CityDefaults to Company State Defaults to Company Zip
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“Official Personnel Folder” (location of Applicant’s Personnel folder) Location Options (Defaults to “Other” for
Industry) None NPRC (National Personnel Records Center) SON (Submitting Office Number) Other (must enter location name, address, city, state
and zip)
The Organization’s information is automatically loaded
Official Personnel FolderOfficial Personnel FolderCompleting the Investigation Request form - continuedCompleting the Investigation Request form - continued
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Defaults to “Other”Defaults to Company
Name
Defaults to Company AddressDefaults to Company
CityDefaults to Company State Defaults to Company Zip
2201 Seal Beach Blvd
Boeing Overtypes AddressBoeing Overtypes with
Ken’s Name
Ken Engelhard
Seal BeachCalifornia 90740
Boeing Overtypes City
Boeing Overtypes State
Boeing Overtypes Zip
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Initiate/Pending RequestInitiate/Pending RequestCompleting the Investigation Request form - continuedCompleting the Investigation Request form - continued
If you’re NOT ready to submit the request, click the “Pending PSI” button The request will be saved You’ll have to return and click “Initiate PSI” to
submit request
If you’re ready to submit the request, click the “Initiate PSI” button The request will be submitted to DISCO
Notify Applicant to complete PSQ Provide Applicant with “e-QIP Applicant
Instruction” sheet
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Click “Initiate PSI” to submit request
Click “Pending PSI” to hold off submitting request
Click “Save”
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Time LimitsTime Limits
Applicant has 30 days from the date when the Investigation Request was initiated to “start” the PSQ or the Investigation Request is terminated
Applicant has 90 days from the date when the Investigation Request was initiated to “submit” the PSQ or the Investigation Request is terminated
If the Requesting SMO places the investigation request in “Pending PSI” status, the time limits do not start until the “Initiate PSI” button is activated
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Draft/Review PSQ (Optional)Draft/Review PSQ (Optional)
Inform Applicant that PRIOR to “certifying” their PSQ, that they should provide you with a “working” copy of their PSQ
You should review the working copy of the PSQ for completeness and accuracy
Notify Applicant of any required changes or additions
Once changes and/or additions have been made, advise Applicant to certify their PSQ
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The instructions for printing the “working” copy are listed here
The Applicant would print a “working” copy of their PSQ from this screen
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Validate, Review and CertifyValidate, Review and Certify
Once the review is completed, have applicant certify their PSQ
Have Applicant: Print copy of the Archived PSQ
Print out the three (3) releases and sign (make sure to use system generated releases)
Certify and transmit PSQ
File a copy of Archived PSQ in the Applicant’s Security folder until investigation is completed
Initiation Process - continuedInitiation Process - continued
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Click the “Continue” button
Click “Certify Investigation Request”
Click Hyperlink to print copy of Archival PSQ
Click Hyperlink to print Release forms
Click Hyperlink to Release & Transmit PSQ
Farewell
IMPORTANTAfter the Applicant clicks “Certify Investigation Request” the Applicant can NO longer access
their PSQ
Now once the Applicant is ready to “Certify” their PSQ they will click on the “Continue”
buttonThe Investigation Request along with the
Applicant’s PSQ have now been forwarded to DISCO for Review and Approval
Printing ProblemIf you are unable to print the Archived PSQ or the Releases – Right mouse click on the hyperlinks and save them to either the hard drive, floppy disk or CD. Once you’ve save
them you should be able to print them
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Releases & Fingerprint CardsReleases & Fingerprint Cards
Send signed releases and any fingerprint cards to:
e-QIP Rapid Response TeamOPM-FIPCPO Box 618Boyers, PA 16018
Initiation Process - continuedInitiation Process - continued
e-QIP Rapid Response TeamOPM-FIPC1137 Branchton RoadBoyers, PA 16018
(724) 794-1412Attention: Jody Gano
orBecky Fox
Mail:
FedEx:
Fax
IMPORTANT NOTE #2If the Investigation
Request is for a PR. It is recommended that you FAX the releases to OPM, along with a coversheet informing
them that the releases are for a PR and that fingerprint cards are
not needed. This should expedite the process as OPM will not being waiting for
the fingerprint cards to arrive.
IMPORTANT NOTE #1If the Investigation
Request is for an initial clearance. It is
recommended that you Mail, Express Mail or
FedEX both the releases and the fingerprint card
together to OPM. OPM will NOT initiate the investigation until
BOTH the fingerprint card and releases are received. If you send
them together, it will be easier for OPM to
marry them up with the PSQ.
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Checking StatusChecking Status
There are two ways to get to the “Investigation Request Status History” for each request:
Notifications – Investigation Request Status
Person Summary Screen – Investigation History
Must be an authorized e-QIP requestor within the Requesting SMO
Must have a relationship with the Applicant
Initiation Process - continuedInitiation Process - continued
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Investigation Request Status Hyperlinks
Clicking on a hyperlink will take you to the request form
Checking status via the Person Summary Screen
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Ready for Review ProcessReady for Review Process
Once the Applicant certifies and transmits the PSQ, the Investigation Request goes to DISCO for review and approval
Requesting SMO receives a “Ready-for-Review” via JPAS notification
DISCO assigns the Investigation Request to an Adjudicator
The DISCO Adjudicator reviews the request and the completed PSQ for accuracy and completeness
The DISCO Adjudicator can either “Stop” or “Approve” the Investigation Request
IMPORTANT NOTECurrently for Industry, DISCO conducts both the “Review” and the “Approval” of the
Applicant’s PSQ. In either step, DISCO can stop the process if additional information is required.
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Initiate PSIDate Request was InitiatedReady-for-Review PSQDate Request Arrived at DISCO
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DISCO Stop ProcessDISCO Stop Process
If discrepancies are noted during the “Ready-for-Review” process, the DISCO Adjudicator “stops” the Investigation Request
Requesting SMO receives a “Ready-for-Review (Stopped)” notification
DISCO notifies requesting SMO of discrepancies via “Message from CAF” notification
Once the discrepancies are corrected, DISCO will “Resume” the review process
Requesting SMO will receive a “Ready-for-Review (Resumed)” notification
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Ready for Review PSQ (Stopped)Date Request was Stopped
Ready-for-Review PSQ (Resumed)
Date DISCO Resumed Review Process
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DISCO Approval ProcessDISCO Approval Process
If NO discrepancies are noted during the “review” process, the request is then submitted for approval.
Requesting SMO receives a “Ready for Approval” via JPAS notification
The Adjudicator can “stop” investigation request if additional information is required
Requesting SMO receives a “Ready for Approval (Stopped)” via JPAS notification
DISCO notifies requesting SMO of discrepancies via “Message from CAF” notification
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DISCO Approval ProcessDISCO Approval Process
Once the additional information is corrected in the PSQ, DISCO will resume the approval process
Requesting SMO receives a “Ready for Approval (Resumed)” via JPAS notification
The Adjudicator will then “approve” request
Requesting SMO receives an “Approved PSQ” via JPAS notification
Investigation Request then sent to OPM
Approval Process - continuedApproval Process - continued
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Scroll Down
Ready for ApprovalDate Request was StoppedReady-for-Approval PSQ (Stopped)
Date Request became Ready for Approval
Date Request was ResumedReady-for-Approval
PSQ (Resumed)Date Request was ApprovedApproved PSQ
Created ByReviewed ByApproved ByApprover’s Phone
Number
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Released Process
Once the Investigation Request arrives at OPM, their internal system “PIPS” notifies e-QIP that the request was successfully received
Once the request is successfully loaded into PIPS, the Investigation Request is “terminated”
e-QIP notifies JPAS that the Investigation Request was “released” into PIPS
The requesting SMO receives a “Released” notification via JPAS
Requesting SMO then waits for investigation to be opened by OPM
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Browser ConfigurationBrowser Configuration
Before the Applicant can access e-QIP, they must ensure that their computer browser (Internet Explorer, Netscape, Mozilla, etc…) is properly configured
If using Microsoft Internet Explorer, applicants must have version 5.5 or newer, with Service Pack 2.
If using Mozilla, applicants must have version 1.0 or newer.
If using Netscape Navigator, applicants must use version 6.1 or newer.
Probably the most common e-QIP problem for applicants who are accessing the system for the first time is that “TLS” is not a standard default on IE and must be enabled manually. Once applicants have enabled TLS on the initial log-in it will stay in active for each subsequent log-in.
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Applicant must enable Transport Layer Security 1.0 to use e-QIP. First, verify that your browser supports 128-bit "strong
encryption" by selecting "Help" > "About Internet Explorer" from the web browser's menu. If "Cipher Strength: 128-bit" does not appear in the "About Internet Explorer" window then you will need to install the Internet Explorer High Encryption Pack.
Next, check the TLS 1.0 setting by selecting "Tools" > "Internet Options" on the web browser's menu.
Select the tab labeled "Advanced." Locate the section labeled "Security." Locate the item in that section labeled "Use TLS 1.0." In Internet
Explorer, this option is disabled by default. Check the box to enable TLS 1.0.
Click the "OK" button to save these changes.
Enabling TLS 1.0Enabling TLS 1.0
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Problem Checklist
Releases not dated, signed or legible. Modifications must be initialed by Subject.
DOB or POB discrepancy between FPC and SF86/SF85P.
Missing middle name on FPC (Must match SF86/SF85P). Indicate “NMN”, if there is no middle name. Indicate “IO” if Initial only.
Missing City, State and Zip. This is required for ALL residence and employment addresses.
The lack of SSNs and POBs for cohabitants on SSBI requests.
Employment and residence gaps (see instructions at www.dss.mil for specifics).
Lack of separation date and residence of spouse in case of separation or divorce.
Missing marital status of previous spouse. If unknown, indicate.
Missing debt clarification; indicate if still outstanding. Provide comments in remarks section if needed.
SEE www.dss.mil FOR MORE DETAILS
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FAQ
1. Can I access e-QIP with my personal computer at home? If so, do I need a special internet browser?
Yes, you can use your personal computer - at home or at the office! e-QIP is designed to be accessible from any computer, anywhere in the world. The only requirement is that you use an internet browser capable of 128-bit encryption.
2. What is the process for completing my SF-86 using e-QIP?
Once you have been notified that you have access, login by entering your social security number and answering the three Golden questions. After logging in the first time, you will be prompted to change your golden questions to ensure the security of your data. After changing your Golden questions, e-QIP presents you with the Main Menu. Select the link entitle, “Enter Your Data” from the main menu screen. After reading all instructions, you can now begin entering your personal data. In order to ensure the completeness of your data, a validation routine will run after each page is submitted. The validation routine will point out any errors and provided detailed instructions on how to satisfy each incorrect or missing item. When you are satisfied that your form is complete, select the “Display Your Data” link from the main menu. After a final review of your date, select the “Certify/Submit” button to finish your form. On the last screen make sure to print a copy for your records and print and sign each form that has a blank for your signature. Only after you have printed and signed the appropriate signature pages, should you click on the final link entitled, “Release Request/Transmit to Agency.”
3. Do I have to change my golden questions?
To protect your personal data from unauthorized disclosure it is highly recommended that you change your golden questions/answers to items that are unique and personally specific to you, but could not easily be guessed by others.
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FAQ
4. I cannot login to e-QIP. What should I do?
After verifying all system requirements listed in the e-QIP brochure, contact your sponsoring agency to verify that you currently have an active request in the e-QIP system.
5. When I try to login, e-QIP displays golden questions that I have never created, or that I don’t know the answer to. What should I do?
If you are getting “bogus” Golden Questions that you do not recognize or do not know the answer to, please contact your sponsoring agency to verify that you currently have an active request in the system or to request that your Golden questions be re-set to the default values.
6. I have just logged in and haven’t entered any data. I don’t know where to start from the Main Menu. What do I do?
Click on the link entitled “Enter Your Data” to begin entering your personal data.
7. What does the “Submit” button do?
The “Submit” button saves any data that you have entered on the current screen.
8. What does the Reset button do?
The Reset button clears (removes) any new data recently entered on a screen that has not been previously saved.
9. Do I have to go through the form question by question, in numerical order?
No. You may skip ahead or go back to any question number by selecting the desired question from the Navigation Bar located at the top right-hand side of the screen. This opens a drop down menu that contains all the sections of the form. Simply select the desired question and press the “Go” button to proceed to selected section.
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FAQ
10. Is there a way to tell which questions I have finished?
Yes. At any time you can go to the Navigation Bar at the top of the screen an select the “Validate, Certify, and Release” link. The system will then display all remaining errors that must be satisfied before you can submit the form.
11. Where do I get help for completing a specific question?
Click the “Help” link located upper left hand corner of each page for additional instructions on completing specific questions.
12. What’s the difference between an “Error” and a “Warning” when validating my data?
A “Warning” message alerts you to a potential problem with your data which may require additional explanation. An “Error” must be corrected prior to certifying your completed form.
13. When should I validate my data?
You can validate your data at any time while you are entering/editing data; however every applicant is required to validate their data on the final screen before they are able to certify their form.
14. Can I certify my form with errors?
No, all “Error” and “Warning” messages must be sufficiently satisfied before you can certify and release your e-QIP request.
15. Should I do anything before I certify my data?
After your data has passed validation you should click on the “Display” link in the upper left hand corner of the screen to verify your data and to ensure that your answers are complete and accurate to the best of your knowledge. Then select “Validate, Certify, and Release” from the Navigation Bar in the top right-hand side of the screen and follow the additional instructions. After certifying your data, you will not be able to edit your form.
ContinuedContinued
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FAQ
16. I have completed this form in the past. Why doesn’t this system have that data?
e-QIP can only retrieve data previously entered into the e-QIP system. Data from previously completed paper forms or data from other automated systems has not been loaded into this system.
17. I’ve only entered a little data, but I have to go to a meeting. What should I do?
Click the “SAVE” button at the bottom of the page to save your data. Then click the “Log-out” button at the top of the screen to exit the system.
18. I don’t have a suffix on my name. What do I do?
Leave the suffix field blank.
19. I don’t have a first or middle name. What do I do?
Check the NFN (no first name) or NMN (no middle name) box.
20. I’m not sure of a date. What do I do?
Estimate the date (month and year) to the best of your ability and check the “EST” checkbox, indicating that this is an estimated date.
21. I have a validation error that says that a date has to be after another date. What does this mean?
Many questions involving dates are validated against the birth date entered in question 2.Most date fields pertaining to the applicant (not relatives) must be after the applicant’s birth date.
22. I am 6 feet tall. I entered 6 feet, but I got an error message telling me to enter inches. What do I do?
Select 0 (zero) for inches and submit.
ContinuedContinued
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FAQ
23. I’ve entered as much information as I think I can for questions 9 and 11, but I still get errors. Why?
To correctly complete an e-QIP request you cannot have gaps between your dates. Validation is based on data entered and any time lapse between the end date of one record and the start date of the next record will prompt and error message. You must indicate all period of self-employment, unemployment, or vacation as appropriate. Please provide as complete a set of data as possible. Depending on the type of investigation you will receive, you may be required to provide 10 years of data for some questions. An error message will indicate if this is the case.
24. On question 9, I get an error message about needing a record with “Present”. What does this mean?
Question 9 requires one record to have an end date for which you have checked the Present box, indicating your current residence.
25. I have to enter a foreign address. What do I do for zip code?
If there is a postal code associated with the foreign address, enter it in the comment field.
26. I hit the Back button and something strange happened. What’s wrong?
As a general rule, do not use your browser’s Back button for navigation within the applicant section of e-QIP. Use the question navigation buttons or the buttons at the bottom of the screen instead.
27. I have more than 3 degrees to enter in question 10. What do I do?
Enter three, click Submit. The system will then display additional lines for you to add additional degrees.
ContinuedContinued
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FAQ
28. Can I see if I am qualified for a security clearance even if I am not a Federal employee?
No. It is not possible to "pre-apply" for a security clearance. Not all Federal employees/contractors have security clearances. Individuals who are tentatively selected for government jobs (or as Federal contractors) will be investigated as appropriate. If access to National Security Information is required, you will need to complete a security questionnaire and an investigation will be conducted. If the investigation results are favorable, a security clearance will be granted if appropriate.
ContinuedContinued
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End of Presentation
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““Initiate” FlowchartInitiate” Flowchart
Click Here to Return to Flowchart
Yes
No
Requestor accesses Applicant’s Person Summary screen
Requestor determines investigation is
required
Requestor clicks the “Investigation Request”
link
Requestor completes the “Investigation Request”
Requestor clicks the “Pending PSI”
button
Requestor clicks the “Save” button
Investigation Request is registered with the e-QIP
database
Requestor clicks the “Initiate PSI” button
Requestor completes the “Additional Scope
Information” section
Requestor completes the “Additional Request Information” section
Is the Requestor
ready to initiate the Investigation
Request?
Requestor clicks the “Save” button
Requestor completes the “Investigation Scope”
section
Requestor checks “Investigation Request
Status History”
“Initiate PSI” annotated in Investigation Request Status History section
Requestor sends Applicant the “eQIP Information Sheet”
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Yes
““Generate” FlowchartGenerate” Flowchart
No
Applicant logs into the eQIP website
Applicant receives the “eQIP Information
Sheet”
Applicant enters their SSN
Applicant answers the “default” Golden
Questions
Applicant Prints “Archived” copy of
PSQ
Click Here to Return to Flowchart
Requestor notifies Applicant of discrepancies
Applicant completes their Personal Security
Questionnaire
Applicant provides “working” copy of PSQ
to Requestor
Were any discrepancies
identified?
Applicant corrects discrepancies in PSQ
Applicant can change the “default” Golden
Questions if so desired
Applicant completes their Personal Security
Questionnaire
Applicant Prints “working” copy of PSQ
Requestor Reviews updated copy of PSQ
Applicant provides updated copy of PSQ to
Requestor
No
YesRequestor notifies
Applicant to Certify and Transmit PSQ
Were any discrepancies
identified?
Requestor sends/faxes Signature Forms to OPM
Request check History Status for “Ready for Review” notification
Applicant signs “Signature Forms”
Applicant clicks “Release
Request/Transmit to Agency”
Applicant Prints “Signature Forms”
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““Review & Approve” FlowchartReview & Approve” Flowchart
Click Here to Return to Flowchart
Requesting SMO receives “Ready for Review” notification
DISCO receives Investigation Request
DISCO assigns Investigation Request to
Adjudicator
Requesting SMO receives “Ready for Review
(Resumed) notification
Adjudicator Resumes the Review process
Applicant clicks “Release
Request/Transmit to Agency”
Yes
No
Is additional information required?
Adjudicator “Stops” Review/Approval
process
Requesting SMO receives a “Ready for Review (Stopped)”
notification
Adjudicator reviews updated PSQ
No
Yes
Is additional information required?
Requesting SMO receives “Ready for
Approval” notification
Adjudicator reviews PSQ for accuracy and
completeness
Adjudicator reviews Investigation Request
Adjudicator notifies Requesting SMO why
review was stopped
Requesting SMO receives “Message from
CAF”
Requestor notifies Applicant of the
discrepancies
Requestor initiates a NEW Investigation
Request for Applicant
Applicant logs into eQIP and corrects
discrepancies
Applicant prints out copy of new Achieved
PSQ
Adjudicator approves request
Adjudicator makes Interim determination
if applicable
Adjudicator forwards PSQ to OPM
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““Release” FlowchartRelease” Flowchart
Requesting SMO receives “Approved PSQ” notification
OPM receives Investigation Request
OPM review Investigation Request
OPM locates signed Signature Forms for
Applicant
Requesting SMO receives “Released” notification
Click Here to Return to Flowchart
OPM determines if fingerprint cards are
required
Yes
No
OPM loads the PSQ and Request
information into PIPS
Is the investigation for a Periodic
Reinvestigation?
Investigation Request is Terminated
OPM locates fingerprint cards for Applicant
Requesting SMO waits for investigation to be
opened by OPM
