Online Services at VCU

International Student Orientation

Today, you will learn to….

• Find your eID• Create your password• Access your email account• Log into eServices• Use eServices to view your V number, administrative

holds, and grades• Pay your student accounting bill• Use eServices to update your address, phone number

and emergency contact information

Finding your eID• Click “Go to the

eID Finder”

• Enter your V number (on your VCU acceptance letter) and your birthday

Creating your Password

• Choose a password that meets the following rules:– Between 7-24 characters long – Contain at least 1 CAPITAL & 1 lowercase letter – Contain at least 1 number – Contain at least 4 different characters (e.g. A1a1a1a is invalid) – Can NOT begin or end with a number – Can NOT contain any special characters (do not use @ * ! , etc.)

• EXAMPLE PASSWORD: VCU123vcu• DO NOT set up the password help questions today. You

can do that later.

Accessing your email• From the VCU homepage,

click “E-mail” at the top of the page.

• Note: The eID followed by @vcu.edu represents your VCU email address.

• It is VERY important that you check your VCU email regularly!!

Accessing your email• Click “Log-in

to mymail. vcu.edu”

Accessing your email• Click “Gmail

Google Email”

Accessing your email• Perform

the Gmail account set up.

Log out of your e-mail account

• Log out before continuing

What is eServices?

• eServices is a website that VCU students use to:– View administrative holds– View student account information– Make payments– View their class grades– View their class schedule

Logging into eServices through myVCU

• Go to www.vcu.edu

• Click on “myVCU”

Logging into myVCU

• Enter your eID and Password to login.

Accessing eServices• From the myVCU homepage, click on “eServices/ VCU Self Service”

Viewing your V number• If you forget your

V number, you can find it listed on the eServices Main Menu webpage.

Viewing your Student Bill

• Click the “Student” Tab• Click “Student Account”• Click “Account Summary

by Term”

Payment Methods Accepted @ VCU:• Pay online or in person at the Cashier’s Office in the 1st

floor of Harris Hall• Check (or e-check online)• Money Order • Cash• Credit Card: MasterCard, Discover and American Express

– A nonrefundable convenience fee of 2.75% is charged for all credit/debit card payments.

• Electronic Payment/Wire Transfer – See Student Accounting website for instructions

Paying your Student Bill Online• Select the "Student" Tab • Select the "Student Accounts" option • Select the "Make a Payment" option • Select the "Payments" tab along the top of the payment site• Select the "Pay" option under the Actions headline• Don’t forget to LOG OUT when finished

What is a “Hold”?• A HOLD is an administrative block that prevents students from

registering for classes and/or accessing their student records.• Holds cause negative consequences for your immigration status.

– Example: Holds prevent you from getting a travel signature on your I-20/DS-2019 or a letter of good standing.

• To remove holds, students must contact the department that placed the hold (the “originator”). – Example: Student Health Services, Student Accounting,

Immigration, International Admissions • The Global Education Office CANNOT remove holds from other

departments.

Viewing Holds and Grades• Click the

Student Tab • Click

“Student Records”

Viewing Holds and Grades• Click “View

Holds”

OR

• Click “Final Grades”

Viewing Holds

• eServices will indicate which department is the “originator” of the hold.

Sign Up for Text Message Alerts• Click “Sign up for

VCU Text Message Alerts” & follow instructions to receive immediate information on your cell phone about campus emergencies!

Update Personal Information• Click the Personal

Information Tab• Keep the following

information updated in eServices: – ADDRESS– PHONE NUMBER– EMERGENCY CONTACTS

• Any time your address changes, you also need to notify Immigration Services!!

GEO in Social Media• Like us on

Facebook: “VCU Global”

• Follow us on Twitter: “vcu_global”