Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
https://onlinewarranty.panasonic.com.sg
• New Account Creation and Online Warranty Registration Page 2 to 16 • Existing Account User – Online Warranty Registration Page 17 to 27
• Existing Account User - Change of Email Address Page 28 to 35
1
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
New Account Creation and Online Warranty Registration Page 2 to 16
2
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
3
New Account Creation
Step 1 : Login URL onlinewarranty.panasonic.com.sg
Enter your email address
e-Warranty Registration Guide
a. Verification Code will be send to your email address. Check your email for
Verification Code c. Enter the code into “Verification Code”
box and click “Submit” Note: Verification code expire in 5 minutes
New Account Creation
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
If you never received any email, (i) Verify your email address is input correctly! Click "Change" button to edit if necessary (ii) Check that the email it is not in the Spam
folder (iii) Click "Resend" button after (i) and (ii) have
been checked
Step 2 : Verification Code
(a)
(b)
(c)
4
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 5
Step 3 : Create Password
a. Create your own password (6 to 12 numbers and
characters) b. Key in you new password
to Confirm Password and click
“Next”
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 6
Step 4 : Product Category
Click on the Product Category for Warranty Registration
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 7
Step 5 : Terms and Conditions of Warranty
Read and scroll down to the bottom of the Terms and Conditions and Click on the “Agree” button to proceed to next page
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 8
Step 6(a) : Product Information
a. Input - Model Number - Serial Number - Purchase Date - Purchase From b. Click (i) Where to locate
Model and Serial Number
c. Click “Browse” to attached Purchase receipt (In PDF or PNG format and Max size 1.2MB)
d. Click “Add Product”
(a) (b)
(c)
(d)
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 9
Step 6(b) : Product Information
After Click on “Add Product” - Line of Product Information will appear
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 10
Step 7 : Personal and Contacts Particulars
Input Name, address and contact number Click on "+” or “-” button to expand or close for “Personal particulars” and “Contact Particulars”
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 11
Step 8 : Contacts Preferences
a. Select your Contact Preference (You may choose multiple options)
b. Enter the “Shown Code” into the box
c. Click on button to ‘Acknowledge and Accepted The Terms and Conditions’
d. Click on “Submit”
(a)
(b)
(c)
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 12
9) Successfully Registered
Congratulation! Successfully registered the product warranty online An email notification has been sent to your email address
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 13
10(a) Email Notification
You will receive an email notification on Online Warranty Application
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 14
10(b) Email Notification
You will receive an email notification on Online Warranty “New Product Registration”
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 15
11) My Registered Products
Click on “My Registered Products’ to view your registered product records
New Account Creation
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 16
If you having difficulty or unsuccessful online warranty registration please refer to : 1. “Login Troubleshooting” for help at onlinewarranty.panasonic.com.sg 2. Or email to [email protected]
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
https://onlinewarranty.panasonic.com.sg
Existing Account User – Online Warranty Registration Page 17 to 27
17
e-Warranty Registration Guide
Step 1: Login URL onlinewarranty.panasonic.com.sg
a. Enter your email address b. Enter your Password c. Click “Login”
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 18
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
Step 2 : My Registered Products
To register new product warranty Click on “Add Products”
19
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
20
Step 3 : Product Category
Click on the Product Category for Warranty Registration
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
21
Step 4 : Terms and Conditions of Warranty
Read and scroll down to the bottom of the Terms and Conditions and Click on the “Agree” button to proceed to next page
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
22
Step 5(a) : Product Information
a. Input - Model Number - Serial Number - Purchase Date - Purchase From b. Click (i) Where to locate
Model and Serial Number
c. Click “Browse” to attached Purchase receipt (In PDF or PNG format and Max size 1.2MB)
d. Click “Add Product”
(a) (b)
(c)
(d)
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
23
Step 5(b) : Product Information
a. After Click on “Add product” Line of Product Information will appear
b. Enter the “Shown Code” into the box
c. Click on the button to ‘Acknowledge and Accepted The Terms and Conditions’
d. Click on “Submit”
(a)
(b)
(c) (d)
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
24
6(a) Successfully Registered
Congratulation! Successfully registered the product warranty online An email notification has been sent to your email address
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
25
6(b) Successfully Registered
You will receive an email notification on Online Warranty “New Product Registration”
Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
26
7) My Registered Products
Click on “My Registered Products” to view registered product records
Existing Account User
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 27
If you having difficulty or unsuccessful online warranty registration please refer to : 1. “Login Troubleshooting” for help at onlinewarranty.panasonic.com.sg 2. Or email to [email protected]
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
https://onlinewarranty.panasonic.com.sg
Existing Account User – Change of Email Address Page 28 to 35
28
e-Warranty Registration Guide
Step 1: Login URL onlinewarranty.panasonic.com.sg
a. Enter existing email address b. Enter your Password c. Click “Login”
Change Of Email Address - Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 29
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
Step 2 : My Registered Products
Click on “Change Email”
30
Change Of Email Address - Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
Step 3 : Enter New Email Address
a. Enter New Email Address
b. To re-enter New Email Address for confirmation of New Email Address
c. Enter the “Shown Code” into the box
d. Click on “Submit”
(a)
(b)
(c)
31
Change Of Email Address - Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
32
Step 4(a) : Verification Code
Verification Code has been sent to your new email address
Change Of Email Address - Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
33
Step 4(b) : Verification Code
a. Enter the verification code into the box and click ‘Submit’
b. Note: Verification Code expire in 5 minutes
Change Of Email Address - Existing Account User
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
34
Step 5 : Your Email Address has been successfully changed
a. Login using your new email address
b. Password remains unchanged
c. To reset your password, go to ‘CHANGE PASSWORD’ tab in online warranty page
Change Of Email Address - Existing Account User
e-Warranty Registration Guide
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help 35
If you having difficulty or unsuccessful online warranty registration please refer to : 1. “Login Troubleshooting” for help at onlinewarranty.panasonic.com.sg 2. Or email to [email protected]
Note: Click on “Step by-Step User Guide” or “Login Troubleshooting” at [email protected] if you needs help
e-Warranty Registration Guide
https://onlinewarranty.panasonic.com.sg
Thank You
36
