E9-1-1 Presentation forE9-1-1 Presentation forE9-1-1 Presentation forE9-1-1 Presentation for

Glenn A. Roach, ENPGlenn A. Roach, ENPVP – 9-1-1 ServicesVP – 9-1-1 Services

Glenn A. Roach, ENPGlenn A. Roach, ENPVP – 9-1-1 ServicesVP – 9-1-1 Services

3TCS Confidential and Proprietary

E911 HistoryE911 History

• Xypoint founded in 1993 to provide location services to wireless devices Built a GPS reference network Conducted trials with the US Postal

Service and Washington State Department of Transportation

• 1995 Development of location platform and E9-

1-1 application begins

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• 1996 - FCC Report and Order 94-102 Released in the US

• 1996-1998 - Significant Legislative and Public Safety Education Effort Associated with Wireless E9-1-1 Services

• March 30, 1998 - First Commercial E9-1-1 Service Launched in Indiana

• January 18, 2001 – Xypoint acquired by TeleCommunication Systems, Inc.

E911 History (continued)E911 History (continued)

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Provide E9-1-1 service to 21 wireless carriers in the U.S, totaling 64 million subscribers.

Currently providing E9-1-1 to over 2000 PSAPs in the US

Providing wireless E9-1-1 Services for:Verizon Wireless Cingular US Cellular Centennial Wireless Great Lakes of Iowa Ntelos Alabama Wireless Cricket CommunicationsMeretel Advantage CellularPrice Communications and more…Corr Wireless

TCS E911TCS E911 Expertise ExpertiseTCS E911TCS E911 Expertise Expertise

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TCS E911 ExpertiseTCS E911 Expertise

• Processing on average over 20,000 9-1-1 calls per day

• Largest provider of NCAS Technology in North America

• Providing 9-1-1 service on all brands of MSC’s (Lucent, Nortel, Motorola, Ericsson) in both CAMA and SS7 Networks

• Interfaces to all major LEC databases in the US.

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TCS E9-1-1 Basic Call FlowTCS E9-1-1 Basic Call Flow

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WSP LEC PSAP

OperatorPosition

Cell Site Mobile SwitchingCenter (MSC)

SelectiveRouter

ANI/ALIController

Telephone

DisplayAccessTandem

End Office

XYPOINT

ALI Database

MPC

(1) CallerDials 9-1-1

(6) LEC to PSAPUse ESRK

Send voice call

(5) WSP to LECSend ESRK

Send voice call

(4) XYPOINT to WSPRouting data (ESRK)Egress selector

(2) WSP to XYPOINTMobile Directory Number (10 digit)

Cell Site/Sector

(11) ALI to PSAPReceive recordDisplay results

(10) XYPOINT to ALIFormatted data with:

Mobile Directory Number (10 digit)Location description (Cell Site/Sector)ESZ information (optional)

(8) ALI and XYPOINTSend query (ESRK)

(9) XYPOINTMatch query to stored dataFormat reply record

(7) PSAP to ALIAccept callSend ALI query(ESRK)

(3) XYPOINTMatch sector to ESZAssign ESRK & egress selectorStore call data

SS7Network

SCP

DataNetwork

TCS E9-1-1 Technical Call FlowTCS E9-1-1 Technical Call Flow

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NCAS:• Carrier controls the technology through TCS• Does not require the carrier to store and

maintain their information with the LEC• Call monitoring is available throughout every

step in the SS7 Network from the time the call is made to the actual delivery.

• Reports are readily available on this information!

NCAS vs. CASNCAS vs. CAS

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CAS:• LEC controls the technology• Carrier must store and maintain their

information with the LEC• Call monitoring is not available because the

call trunks directly to the LEC. • No way to observe the call in progress or even

verify if the call is complete.

NCAS vs. CASNCAS vs. CAS

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NCAS:• One call path performs call set-up to complete

the voice call, the other path provides call location data and the 10-digit call back #.

• Average time from send to ring is 5-6 seconds!

CAS:• Just one path for voice, location and 20-digit

callback info. • Average time from send to ring is 15-17

seconds unless significant upgrades are made.

NCAS vs. CASNCAS vs. CAS

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NCAS:

• No conflict of interest/competition between TCS and the Wireless Carrier.

• Coverage data and technical configuration are kept confidential between TCS and the Carrier.

CAS:• The CAS solution is most often owned and

managed by the LEC. • Often the only option offered by the LEC,

requiring carrier to implement and manage multiple technology solutions.

NCAS vs. CASNCAS vs. CAS

13TCS Confidential and Proprietary

The TCS E9-1-1 SolutionThe TCS E9-1-1 Solution

Deployment Process•Coordinate with PSAPs and Public Safety on Administrative Issues and Deployment Events

•Coordinate with Carriers on Technical Process (circuits, network design, switch integration, translations)

• Coordinate with LEC (circuits, selective router and database interfaces, provisioning of data)

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The TCS E9-1-1 SolutionThe TCS E9-1-1 Solution

• Coordinate with carrier related to RF data and mapping to include update and changes

• Coordinate with PSAPs related to Traffic Plans and Call Routing

• Coordinate with carriers and PSAPs for testing

• Profile • Drive

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THE TCS E9-1-1 SolutionTHE TCS E9-1-1 Solution

Carrier Technical and Operational Support Assist in MSC translations Network monitoring (7x24 NOC) Trouble identification and resolution

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• TCS NOC– Geographically redundant (Seattle,

Phoenix, and Annapolis)– Monitored 24 x 7 x 365– Phoenix Data Center has fully

equipped NOC for use during a catastrophic disaster

• TCS’ E9-1-1 solution is designed to be highly redundant; it’s built in a distributed, multi-threaded, and auto-aware environment.

TCS NOC Network IntegrityTCS NOC Network Integrity

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Documentation SupportDocumentation Support

• E9-1-1 Deployment Kit for Wireless Providers

• Phase I and II Service Descriptions• Wireless E9-1-1 Services Standard

Operating Procedures for WSPs• Wireless E9-1-1 Services Standard

Operating Procedures for PSAPs

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Improved Accuracy. Current Industry Accuracy requirements in the US:

• Network-based solutions: • 100 meters for 67% of calls• 300 meters for 95% of calls

• Handset-based solutions:• 50 meters for 67% of calls• 150 meters for 95% of calls

Beyond Cell-Site SectorBeyond Cell-Site Sector

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Precise X,Y Location Precise X,Y Location

X, Y Location data delivery components are already included in the basic TCS E9-1- 1 service offering.

For precise location, TCS obtains the coordinate information (x, y) from a PDE (Position Determining Entity) and converts the coordinates (x, y) to a street address range.

The caller’s 10-digit mobile directory number and location record, consisting of the street address where the call originated is then delivered to the PSAP.

20TCS Confidential and Proprietary

WSP LEC PSAP

OperatorPosition

Cell Site Mobile SwitchingCenter (MSC)

SelectiveRouter

ANI/ALIController

Telephone

DisplayAccessTandem

End Office

XYPOINT

ALI Database

MPC

(1) CallerDials 9-1-1

(6) LEC to PSAPSend ESRK

Send voice call

(5) WSP to LECSend ESRK

Send voice call

(4) XYPOINT to WSPRouting data (ESRK)Egress selector

(2) WSP to XYPOINTMDN (10 digit)

Cell Site/Sector

(11) ALI to PSAPReceive recordDisplay results

(10) XYPOINT to ALIFormatted data with:

MDN (10 digit)Location (address range)ESZ information (optional)

(8) ALI and XYPOINTSend query (ESRK)

(9) XYPOINTMatch query to call dataFormat reply record

(7) PSAP to ALIAccept callSend ALI query(ESRK)

(3) XYPOINTQuery PDE, receive (x,y)Match (x,y) to ESZAssign ESRK & egress selectorStore call data

CRDB

PDE

Position Determining (Phase II )

SCP

SS7Network

DataNetwork

W E911-ph2flow-6nov2000

TCS E911 X, Y Call FlowTCS E911 X, Y Call Flow

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• Reliability– TCS has been providing reliable E9-1-1

service to numerous wireless carriers for over 5 years

• Experience– TCS’ E9-1-1 experience allows us to offer

an end to end E9-1-1 solution, while allowing our carrier customers to focus on their core business

• A Path to the Future– With TCS’ XLP, Carriers can easily upgrade

current E9-1-1 capabilities to offer revenue generating location-based services

Why TCS for E-9-1-1 ?Why TCS for E-9-1-1 ?

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• TCS proposes a solution that goes beyond meeting E9-1-1 requirements. TCS’ Xypoint Location Platform (XLP) can support commercial applications as well as wireless E9-1-1 Phase II.

• The LBS Platform will enable the full menu of location based services, not just call originated applications.

Beyond E911: Beyond E911: XypointXypoint Location Platform Location Platform

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Xypoint Location Platform

• Location Center—standards-based, location aggregator and deliverer of mobile subscriber information

• Presence Center—determines on/off state of handset

• Privacy Center—exclusive TCS feature that defines subscriber privacy preferences and authenticates applications

Beyond E911: Xypoint Location PlatformBeyond E911: Xypoint Location Platform Beyond E911: Xypoint Location PlatformBeyond E911: Xypoint Location Platform

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2-way Communication2-way Communication• Instant MessagingInstant Messaging• ChatChat• Buddy Alerts (Geo-fencing)Buddy Alerts (Geo-fencing)

Information ServicesInformation Services• 411 yellow pages (where is the nearest . . .?)411 yellow pages (where is the nearest . . .?)• TrafficTraffic• WeatherWeather• ERA (Emergency Roadside Assistance)ERA (Emergency Roadside Assistance)

Location-Based CommerceLocation-Based Commerce• M-CouponsM-Coupons• Wireless Advertising (e.g. Ferrari)Wireless Advertising (e.g. Ferrari)• Predictive M-commercePredictive M-commerce

Entertainment ServicesEntertainment Services• GamesGames

Types of ApplicationsTypes of Applications

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THANK YOU !

Glenn A. Roach, ENP

VP 9-1-1 Services

garoach@xypoint1-206-792-2070