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Enterprise Architecture @ BCIT – A Year of GrowthCAUDIT Enterprise Architecture Symposium – Nov 2006Leo de Sousa, Enterprise ArchitectBritish Columbia Institute of Technology
Enterprise Architecture – A Year of Growth
• British Columbia Institute of Technology – Strategic Vision
• Enterprise Architecture: A Framework
• The Year in Review – EA Accomplishments
• Changing Perceptions and IT Governance
• Enterprise Architecture Models
• What is next for Enterprise Architecture?• Questions.
• Vision:Vision: BCIT will be Canada’s premier polytechnic institution.• Mission:Mission: To build pathways for career success in the global marketplace
through teaching excellence and applied education and research• Size:Size: Approximately 48,000 students are enrolled annually at BCIT.
BCIT’s Vision and Mission
BCIT – Experience it!
BCIT’s Vision• 2001 – BCIT’s President publishes new strategic direction
– “BCIT will become Canada’s Premier Polytechnic”• 2002 – Academic Leaders (VP, Education and Deans of Faculties)
publish – “Educational Technology/Information Technology White Paper”
• 2004 – Engage an external consultant to articulating a new vision – began discussions about Enterprise Architecture
• Oct 2004 - the TEK (technology-enabled knowledge) Initiative is approved– $25M CAD over seven years– An initiative to enhance teaching, learning, research and
business at BCIT through the strategic use of technology– Enterprise Architecture identified as foundational
Enterprise ArchitectureEnterprise Architecture
Col
labo
ratio
n &
C
onne
ctiv
ity
“Connect BCIT to the World”
Inte
llige
nt
Lear
ning
Spa
ces
“Equip BCIT’s Learning Spaces”
Bes
t T
each
ing
P
ract
ices
“Support EffectiveLearning & Teaching”
App
lied
Res
earc
h
“Advance Polytechnic Education”
The
Bus
ines
s of
BC
IT
“Ensure EffectiveWork Processes”
Strategic Goal Areas from TEK VisionStrategic Goal Areas from TEK Vision
BCIT – TEK Initiative
What is Enterprise Architecture? A Framework
Enterprise Architecture is a framework that :
• continuously aligns technology services with changing goals and objectives of the institution based on standards (people, process and technology)
• Provides a common language to communicate the value of IT investments to the business
• allows IT organizations to more strategically and effectively support the Institution’s Strategic Vision
Why Enterprise Architecture @ BCIT?
Alignment of IT to the Institute’s Strategy – “Doing the Right Things”– Ensure the adoption of technology aligns to the
changing educational / business strategy and mission
Improved Planning and Reduced Complexity – “Doing Things Right”– Create an Enterprise Architecture – establishing
a process that is simplifies researching, building/acquiring, maintaining and retiring technology
Adoption of Disciplined Strategies – “Best Practices”– Adopt IT “best practice” disciplines such as IT
Governance (ITG), IT Service Management (ITIL), Project Management (PM), etc
The Value of Enterprise Architecture
Alignment of IT to the Institute’s Strategy – “Doing the Right Things”– Ensure the adoption of technology aligns to the
changing educational / business strategy and mission
Improved Planning and Reduced Complexity – “Doing Things Right”– Create an Enterprise Architecture – establishing
a process that is simplifies researching, building/acquiring, maintaining and retiring technology
Adoption of Disciplined Strategies – “Best Practices”– Adopt IT “best practice” disciplines such as IT
Governance (ITG), IT Service Management (ITIL), Project Management (PM), etc
WebCT6 CEWebCT6 CEIntegrationIntegration
Server Server ArchitectureArchitecture
Change Change ManagementManagement
EA Accomplishments - 2005/2006
Enterprise Architect a formal member of:– Technology Committee (ITG) – guidance role– TEK Management Team – consult role– IT Services Management Team – consult role– Project Advisory Board (PAB) – approval role– Change Advisory Board (CAB) – approval role
EA Accomplishments - 2005/2006
• Project Advisory Board (PAB) – 50 Projects Reviewed with EA Approval
• Change Advisory Board (CAB)– 413 Changes Reviewed with EA Approval
•36 new technology or service chgs
EA Accomplishments - 2005/2006• Vendor Partnerships
– Sungard HE– IBM– Oracle
• Peer Institution Partnerships– University of Victoria– Charles Sturt University, Australia– CEISS/PSITA Institutions (BC HE Institutions) – BC Net (BC Advanced Networking)– Canadian Higher Education IT Directors
(CANHEIT)
EA Accomplishments - 2005/2006• Formal Enterprise Architecture Presentations
– CBUC 2005 – Saskatoon, SK, Canada– Sungard HE - UDC Week 2006 - Tampa Bay, FL, USA– Sungard HE - Summit 2006 – Orlando, FL, USA– Sungard HE - UDC Strategy & Assessment Webinars – 3
online webinars – IT4BC 2006 – Vancouver, BC, Canada– CBUC 2006 – Halifax, NS, Canada– Oracle OpenWorld 2006 – San Francisco, CA, USA– CAUDIT Inaugural Enterprise Architecture Symposium –
Bathurst, NSW, Australia
CMM – Enterprise Architecture
Time
Valu
e
Level 1 Level 2 Level 3 Level 4 Level 5 Level #
Descript.
Attributes
EA ProcessOptimized
EA ProcessManaged
EA ProcessDefined
EA ProcessDevelopment
EA ProcessInformal
• EA ad hoc for: process, architecture, security• EA documents and standards created locally• Minimal links to business strategy
Level 1 + …… • Implements EA framework• BCIT EA Vision identified for: vision, stds, current/target architecture• EA documents centralized • Explicit links to BCIT strategy• EA roles developed
Level 2 + …… • EA process communicated • Gap Analysis & migration plan established• EA documents updated regularly• Senior Mgmt support and endorse EA• Explicit EA governance for BCIT IT purchases based on stds
Level 3 + …… • EA metrics captured• BCIT Capital Plan adjusted based on EA• Senior Mgmt directly involved in EA review• Explicit governance for managing IT purchase variances• All planned IT purchases governed by EA standards
Level 4 + …… • EA metrics optimize EA development• EA Standards & Waivers improve EA• EA Documents used by every decision maker at BCIT• Explicit governance of IT purchases using EA Stds & Waivers• No Unplanned IT investment or acquisition activity at BCIT
Apr 2005 - O
ct 2006
Changing Perceptions – IT is Strategic
• How many times do you hear that IT is a cost to your institution?
• We can change that perception by using Enterprise Architecture
• IT becomes the trusted partner to enable strategy and deliver results
Complexity
Functional Richness
New Delivery Capacity
Value / Effectiveness
2005 2010200019951990
Time Line
BCIT – IT ServicesValue Migration Shifts
(“as – is”)
High
Low
Medium
M/F COAXVM
PCTerminals
BannerStudent
RelationalDatabases
BannerHR
Green onBlack Screens
M/F TextOnly eMail
Internet
VirtualizedServers
4GLReporting
BannerFinance
>200S/W Pkgs
In Labs
Online SyncCoP’s &
Collaboration
WirelessNetworks
RTFeMail
OLAPReporting
Intranet
>300S/W Pkgs
In Labs
OnlineCurriculum
Portals
DataMining
MobileComputing
PDA’s
ServerClustering
LocalIdentityMgnt
FederatedDigital
Repositories
FederatedIdentityMgnt
PKI
DigitalSignatures
DataWarehousing
VLSStorageFabric
eCommerce
StreamingVideo
VideoConferencing
>400S/W Pkgs
In Labs
INB
FibreNetworks
ORANHighSpeedNetworks
Complexity
Functional Richness
New Delivery Capacity
Value / Effectiveness
BCIT – IT ServicesValue Migration Shifts
(“as – is”)
High
Low
Medium
M/F COAXVM
PCTerminals
BannerStudent
RelationalDatabases
BannerHR
Green onBlack Screens
M/F TextOnly eMail
Internet
VirtualizedServers
4GLReporting
BannerFinance
>200S/W Pkgs
In Labs
Online SyncCoP’s &
Collaboration
WirelessNetworks
RTFeMail
OLAPReporting
Intranet
>300S/W Pkgs
In Labs
OnlineCurriculum
Portals
DataMining
MobileComputing
PDA’s
ServerClustering
LocalIdentityMgnt
FederatedDigital
Repositories
FederatedIdentityMgnt
PKI
DigitalSignatures
DataWarehousing
VLSStorageFabric
eCommerce
StreamingVideo
VideoConferencing
>400S/W Pkgs
In Labs
INB
FibreNetworks
ORANHighSpeedNetworks
600 Admin UsersEmail & Simple
Calendars
1500 Admin UsersEmail, Calendar
Attachments,Alerts
2700 AdminAnd Student UsersDiscussions, Doc
Libraries, etc
2005 2010200019951990
Time Line
Complexity
Functional Richness
New Delivery Capacity
Value / Effectiveness
Untapped and WastedFunction & Richness
Marginalized StaffEffectiveness
Point ofDiminishing
Returns
Point ofDiminishing
Returns
High
Low
BCIT – IT ServicesValue Migration Shifts
(“as – is”)
Medium
2005 2010200019951990
Time Line
Complexity
Functional Richness
New Delivery Capacity
Value / Effectiveness
Increased Capacity“Doing Things Right”
Value-Add“Doing the Right Things”
ManagedComplexity
Increased Effectiveness
E.A.
IT Governance
Structured Methodologies(PMO, EA, B/A, ITIL,Resource Mgnt,
Metrics Measurements, I.T. Security, etc)
High
Low
BCIT – IT ServicesValue Migration Shifts
(“Target”)
Medium
2005 2010200019951990
Time Line
100%
25%
75%
50%
0%
Increasing Effectiveness..….
IT ServicesTotal Capacity
Effort spentsupporting
current environments
New DeliveryValue
• Complex Infrastructure
• Evolved rather than planned
technologies
• Point Solutions instead of
integrated solutions
• Lack of Governance (have we
been doing the “right things”?
• Too tactically focused vs.
strategically aligned
~ 90%
Opportunityto add value
Today’s Reality
100%
25%
75%
50%
0%
Increasing Effectiveness..….
IT Services Total Capacity
Effort spentsupporting
current environments
New DeliveryValue
~ 70%• Rationalize and converge
technologies with EA
• Look for new more efficient
ways to deliver services
• Get better at executing using
best practice methodologies
• Ensure strategic alignment
through strong governance
• Stop doing low value activities
Opportunityto add value
Today’s RealityTarget
Strategic Governance Model and EA RolesSupport
Program
Enterprise
Departmental
Innovative
Opportunistic
Funding
Institute
Program
ProgramControl
IT
Program = schools or departments
Institute = centrally governed
Program = schools or departments
Institute = centrally governedApproval
Consult
Guidance
EA Models
Communication using EA Models/Artifacts will help. EA models to show you:
– Goal Architecture Models– IT Governance Layered Model– Technology Lifecycle Model– Technology Investment Matrix
BCIT’s Historical Architecture (1994 -2004)
Learning Management
Systems
HelpDesk
AlumniFoundation
BCIT PublicWeb Properties
Visitors/External
Staff/Administrative
Faculty
Students
LEGEND
Systems currently outside BCIT CR control – not centrally supported, possibly unstructured, non-authenticated
MyBCIT
Enterprise Resource Planning (ERP) (SCT Banner)
- Enrolment transactions- Finance- Human Resources- Payroll- Materials Management
Email & Calendaring
Decision Support
One Card System
Financial Aid &
Awards
Computer Labs
Facilities/Assets Management
(Archibus)
DirectoryManagement
Lotus Domino
i.e. eJobs
Library
BookstoreFaculty Hosted
Websites
Jointly Developed by British Columbia Institute of Technology and Burntsand
BCIT TEK Goal Architecture
Learning Management
Systems
HelpDesk
Lotus Domino- eJobs
DirectoryManagement
Bookstore
Library
BCIT Web Properties
FacultyContent
Technology Enabled Learning Resource Access
Account Management & Security
Client Support &Communications
Visitors/External
Staff/Administrative
Faculty
Students
LEGEND
Enterprise Resource Planning (ERP)
SCT Banner
- Portal Implementation (Luminis/uPortal)- BCIT Marketing (Public Site)- Collaboration tools- User/Account Personalization
Financial Aid& Awards
Alumni Foundation
ComputerLabs Student
Services
Enterprise Administration
DecisionSupport
Email &Calendaring
Facilities/AssetsManagement
(Archibus)
One CardSystem
Full Integration Single Sign On to App Web Link to App(currently) (2005-2010)
Jointly Developed by British Columbia Institute of Technology and Burntsand
IT Strategic Governance Layered Model Enterprise Architecture Starts With The Institution’s Strategy
How this model was built:1. Find Institution’s Strategy Documents and
Published Directions 2. Link Services delivered to the published
Institute Strategy and ObjectivesBenefits:• Exposes the impact of strategy changes
on Services• Communicates the value of core services
in supporting strategy
Create Data Standards Advisory
Create Data Standards Advisory
2. InstitutionalObjectives
3. InstitutionalObjectives
4. InstitutionalObjectives
Create Data Standards Advisory
EDUCATIONAL/BUSINESS SERVICE LAYER
TECHNICAL SERVICE LAYER
APPLICATIONS
TECHNICAL INFRASTRUCTURE
ED
UC
AT
ION
AL
T
EC
HN
ICA
L
INSTITUTIONAL OBJECTIVES
STRATEGIC GOALS
EducationTechnical
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Create Data Standards Advisory
Create Data Standards Advisory
2. InstitutionalObjectives
3. InstitutionalObjectives
4. InstitutionalObjectives
Create Data Standards Advisory
EDUCATIONAL/BUSINESS SERVICE LAYER
TECHNICAL SERVICE LAYER
APPLICATIONS
TECHNICAL INFRASTRUCTURE
ED
UC
AT
ION
AL
T
EC
HN
ICA
L
INSTITUTIONAL OBJECTIVES
STRATEGIC GOALS
Connect BCIT to the World
Learning Management
Registrar’s Office Distributed Learning Srv BCIT International
Course File Mgmt Manage Distrib Learning International Partnerships
myBCIT Team Banner Team Infrastructure Team
Manage Portal Manage ERP Integration Manage Servers
WebCT myBCIT
Identity Management –Luminis LDAP, Banner Oracle Id and Access Mgmt, WebCT Id and Access Mgmt
Database – Oracle, SQL*Server
Operation Systems – AIX 5.2, Windows 2003 Server
Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN
Network – Ethernet, TCP/IP
Banner Student
Multi-mode Learning
Collaborative Learning
Distributed Learning
China BTech Pipeline Program
Program Heads
Program Delivery
Faculty
Teaching
Luminis Data Integration
Implement WebCT6 CE
Service Desk
Manage Incidents
Best Teaching Practices
EducationTechnical
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Create Data Standards Advisory
Create Data Standards Advisory
2. InstitutionalObjectives
3. InstitutionalObjectives
4. InstitutionalObjectives
Create Data Standards Advisory
EDUCATIONAL/BUSINESS SERVICE LAYER
TECHNICAL SERVICE LAYER
APPLICATIONS
TECHNICAL INFRASTRUCTURE
ED
UC
AT
ION
AL
T
EC
HN
ICA
L
INSTITUTIONAL OBJECTIVES
STRATEGIC GOALS
EducationTechnical
The Business of BCIT
Implement Cognos 8 BI Suite
Data Standards & Dictionary
Data Quality Assurance
Data Architecture Modeling & Forecasting
KPI Performance Management
Registrar’s Office Finance Human Resources
Student Reporting Financial Reporting HR Reporting
Cognos Team Oracle Team Web Services
Manage Cognos Env Database Administraton Manage Web Presence
Ministry DW Submission
Data Warehouse
Operational Reporting
Instutional Research
External Reporting
School Ops Mgrs
Academic Reporting
Business Analytics
Service Desk
Manage Incidents
Identity Management – Novell Identity Manager, Luminis LDAP, Cognos LDAP
Database – Oracle
Operation Systems – AIX 5.2, Windows 2003 Server
Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN
Network – Ethernet, TCP/IP
Balanced Scorecard
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Create Data Standards Advisory
Create Data Standards Advisory
2. InstitutionalObjectives
3. InstitutionalObjectives
4. InstitutionalObjectives
Create Data Standards Advisory
EDUCATIONAL/BUSINESS SERVICE LAYER
TECHNICAL SERVICE LAYER
APPLICATIONS
TECHNICAL INFRASTRUCTURE
ED
UC
AT
ION
AL
T
EC
HN
ICA
L
INSTITUTIONAL OBJECTIVES
STRATEGIC GOALS
EducationTechnical
Connect BCIT to the World
Efficient Business Processes
Registrar’s Office Human Resources
Student Registration Employee Management
ServerTeam Banner Team Security Team
Manage Id Infrastructure Provision Identity Data Manage Security
Novell Id Mgr Banner Student
Identity Management –Novell LDAP, Banner Person Id
Database – Oracle, LDAP
Operation Systems – AIX 5.2, Novell OS
Hardware – IBM P Series, IBM 445ESX VMWare, Hitachi SAN
Network – Ethernet, TCP/IP
Banner HR
Single Point of Access
Security Management
Lotus Quickplace
Identity Management – Phase I
Service Desk
Manage Incidents
The Business of BCIT
Aruba Wireless
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Technology Lifecycle - Definitions - Applications
Researching Investing
Retiring Steady
Applications consideration for future implementation.
Applications should be used only for pre-approved, proof-of-concept projects. Must be kept isolated from other 3 quadrants
Applications that are mission critical.
Core Applications that deliver on the strategy of the institute. Usually found in the Core Services Catalogue.
Applications being phased out
Any tool in the retiring phase that is core to the strategic goals or objectives of the institution should have a replacement app in either the Researching or Investing quadrants.
Applications that are solid and mainstream.
Products in this phase of the cycle may be maintained for upgrades. New or expanded implementations are discouraged.
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Technology Lifecycle 2004
Researching Investing
Retiring Steady
WebCT4
PersonalFiles
Archibus
myBCIT
Lotus
Banner 6
Cognos 7
HousingBookstore
Parking
Cognos6
Library
Security
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Adapted from Geoffrey Moore and Gartner
BCIT Technology Lifecycle 2005
Researching Investing
Retiring Steady
WebCT4
HousingBookstore
Parking
Archibus
myBCITPersonal
Files
BLOG
WebCT6
WebFiles
CoP
Cognos6
Lotus
Banner 6
Cognos 7
Banner7
Library
Security
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Adapted from Geoffrey Moore and Gartner
BCIT Technology Lifecycle 2006
Researching Investing
Retiring Steady
WebCT4 Banner6
HousingBookstore
Parking
BLOG
Archibus
PersonalFiles
WebCT6
WebFiles
CoP Lotus
Banner 7
Cognos 7
myBCITCognos
8
EnterpriseDocument
MgmtLibrary
Security
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Adapted from Geoffrey Moore and Gartner
Researching Investing
Retiring Steady
WebCT4 Banner6
HousingBookstore
Parking
BLOG Archibus
PersonalFiles
CoP Lotus
Banner 7
Cognos 7
myBCIT
BCIT Technology Lifecycle 2007
WebCT6
WebFiles
Integration EngineCognos
8
Library
EnterpriseDocument
Mgmt
Security
Jointly Developed by British Columbia Institute of Technology and SunGard HE
Technical Architecture
• “Where we are” - Build our Current Technical Architecture –gathering documents/diagrams and put them into a common EA repository
• “Where we will go” - Communicate our Future Technical Architecture – start with TEK Goal Architecture documents and adjust based on lessons learned via IT Services projects and TEK project plans
Technology Investment MatrixPresentation Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4
Internet Explorer 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1 6 SP1Firefox 1.5 1.5 1.5 1.5 1.5 1.5 1.5 1.5Windows Desktop SP2 SP2 SP2 SP2 SP2 SP2 SP3 SP3Mac Desktop
Enterprise Applications Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4Banner (General) 7.1 7.1 7.1 7.2 7.2 7.2 7.2 7.3Lotus 6.5 6.5 6.5 6.5 6.5 6.5 7.0 7.0ArchibusFinancial Aid HG HG HG HG HG HG HG HGCognos 7.1 MR2 7.1 MR2 7.1 MR2 7.1 MR2 7.1 MR2 8.1 8.1 8.1
Application Server Software Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4Oracle Application Server 1.02 1.02 10g 10g 10g 10g 10g 10g
Server System Software Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4Windows NT Server SP6a SP6a SP6a SP6a SP6a SP6a SP6a SP6aWindows 2000 Server SP4 SP4 SP4 SP4 SP4 SP4 SP4 SP4Windows 2003 Server SP1 SP1 SP2 SP2 SP2 SP2 SP2 SP2
Web Server Software Technology 2006 Q1 2006 Q2 2006 Q3 2006 Q4 2007 Q1 2007 Q2 2007 Q3 2007 Q4ApacheApache TomcatIIS
Jointly Developed by British Columbia Institute of Technology and SunGard HE
BCIT Enterprise Architecture PlanEA Strategy continues to evolve in a three phased approach
Enterprise Architecture Strategy
Evolve EA Methodologies
Partner Relationships
Technology Strategy Co-development of Services
EA Artifact Development Integration into New Projects
Integrate EA with Core Services
PM and Chg M EA Approval IT Governance Guidance
1
2
3
IT Services EA Reference Model
Enterprise Data Dictionary
Application Portfolio
Services Portfolio
Configuration ManagementDatabase (CMDB)
(infrastructure)
Relies on D
ata
Relies on Applications
Relies on Infra
Vendor List
Provides Infra
Enterprise Architecture aligns …
People …
ResearchTechnologies
Learning&
Teaching Technologies
BusinessTechnologies
EnterpriseArchitecture
By using a framework containing disciplined strategies to align with the Institution’s Vision
Process …
Technology …
Enterprise Architecture Communication
• EA Workplace – collaboration workplace for EA
http://workplace.bcit.ca/bcit_ea
• EA Blog – discussion on Enterprise Architecture topics
http://blogs.bcit.ca/community/blog/leo_de_sousa
• EA Wiki – internal collaborative EA development environment
• EA Presentations – internally and externally
Questions?
Thank You!Leo de Sousa, Enterprise Architect
British Columbia Institute of Technology