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1EASA CURRENTS ■ February 2007
CURRENTSURR NTSCURRENTSURR NTS The Monthly Newsletter of the Electrical Apparatus Service Association, Inc. Volume 41 • No. 2 • February 2007
Inside This Issue
Note:Be sure to circulate
CURRENTS among your firm’s key
employees.
Continued On Page 6
Chairman Anderson’s Message ...... 2
Interpole Strength: Determining
Correct Number Of Circuits ....... 3
Motor Management Web Cast
Scheduled For March 14 ............. 7
2007 Convention Preview................ 7
Using A Cost-Efficient
Regenerative Dynamometer ........ 8
Habit Of SellingTM Seminar
Scheduled ................................... 10
Creative Partnerships Can HelpYou Land More Business .......... 11
Chapter/Regional
Meeting Dates ............................ 11
Past Chairman (President)
E. Steve Darby Passes Away ..... 12
Recent Death ................................. 12
How To Contact EASA ................. 12
Focus On Profits: Use 2007 Operating PerformanceSurvey Results To Achieve Greater Business Success
Valuable Industry Report Will Be Distributed Free (Via E-mailed PDF) To Participants
By Dan Parsons
Chair, Management Services
Committee A.C. Electric Corp.
Auburn, Maine
See Page 12 for
more information
about the recent death
of this dedicated
EASA volunteer.
E. Steve Darby 1937-2007
As Trent Thompson of our
committee pointed out in this
newsletter last month: “Excellence
is never an accident.” He empha-
sized that participation in EASA’s
2007 Operating Performance
Survey is one of the first steps a
company can take to start achieving
greater success.
I, too, want to join Trent andother members of EASA’s Manage-
ment Services Committee to encour-
age members to take advantage of
this great opportunity to strive for
excellence and participate in the
2007 survey. The survey is one of
the best management tools available
to help members become stronger
and more profitable.
Copies of the survey will be
mailed to all EASA Active member
company representatives in late
February. The survey is easy to
complete and is absolutely confidential.
Plan To ParticipateOnce again, we ask that you support
the Association and your fellow
members by participating. Of course
this ultimately benefits you and your
company! The final Operating
Performance Report will be compiledfrom the returned surveys and will be
more representative of the entire
industry if more members respond.
The report will then analyze this
data and provide information for the
“typical EASA member” and the
“high profit EASA member” in the
“Critical Profit Variables” of:
• Sales per Employee
• Gross Margin Percentage
• Operating Expense Percentage• Inventory Turnover (times)
• Average Collection Period
In addition, the final report shows
key indicators in areas that absolutely
Members of the Management Services
Committee encourage you to participate
in the 2007 EASA Operating Performance
Survey. Committee members are, from left:
Steve Rossiter; Dan Parsons, chair;
Richard Bashore; Roger Kauffman; Trent
Thompson; and Sandi Howlett, coordinator.
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2 EASA CURRENTS ■ www.easa.com
Chairman Anderson: Minneapolis Shines For Media;Plan To See For Yourself At 2007 EASA Convention
By Art Anderson
Chairman of the Board
Electrical Mechanical Services
St. Paul, Minnesota
Continued On Page 6
Many in the media are discovering
what I’ve known for a long time:
Minneapolis is a great place with so
much to offer!
The timing of this media spotlight
couldn’t be better since Minneapolis
will be the site of the 2007 EASA
Convention. That’s “close to home”since my service center is in the nearby
“twin city” of St. Paul, Minnesota.
From what I’ve read and heard, many
others have found that the area is one
of the premier destinations in the U.S.
for culture, entertainment, shopping
and recreation.
When you add that to the great
exhibition, education and networking
opportunities offered at the EASA
convention, there are so many reasons
that you should plan to join us in June.
Featured In USA Today The “Destinations & Diversions”
section cover story in a recent issue of
USA Today noted that Minneapolis is
recognized as one the
top cultural
destina-
tions in
the U.S.
The
article stated
that: “Many connoisseurs consider
the Walker Art Center the nation’s
finest contemporary art institution.And only New York boasts more
theater seats per capita.”
The article also pointed out that inthe past two years, “more than $500
million in museum and theater space,
arty hotels and
buzz-worthy
restaurants
have been
added.”
It went on
to say that
“visitors will find more art, architec-
ture, theater and music than they
could digest in a weekend, or even a
week, all in a tidy, easy-to-reach andeasy-to-navigate metropolis.”
Other PublicationsOther publications have noticed
Minneapolis and all that it has to offer.
For instance:
• Travel + Leisure magazine
named Minneapolis one of the five
up-and-coming destinations to visit—
the only U.S. city to make the list.
• Working Mother magazine
named Minneapolis one of the “great
American learning vacations.”• The New York Times called
Minneapolis “an increasingly cool city.”
• Esquire magazine lists Minneapolis
third on its list of “cities that rock.”
• Runners’ World magazine ranked
Minneapolis as the second best city in
the U.S. for running.
• London Metro calls the city
“refreshingly vibrant, buzzy and
cultured.”
There is so much that the area has
to offer. For example, if you enjoy
Kevin Toor Elected To Second Term As Director Of EASA’s Region 3
Kevin Toor of Birclar Electric &
Electronics in Romulus, Michigan,
has been re-elected director of Region
3. His second term begins June 28.
Jim Schneider of the North
Central Chapter can tell you
firsthand about the great
fishing at Mille Lacs Lake
near Minneapolis.
The elected alternate is Gary C.
Jindra of Eastland Industries, Inc. in
Hillside, Illinois. Jindra will represent
the region at EASA’s Board of
Directors’ meetings should Toor be
unable to attend for any reason.
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3EASA CURRENTS ■ February 2007
Continued On Page 4
By Chuck Yung
EASA Technical Support Specialist
We have a DC motor that arcs when
loaded. We checked all the usual
suspects: brush neutral, interpole
polarity relative to the armature, brush
spacing around the commutator, etc.
How can we determine the correct
interpole circuits?
◆ ◆ ◆
I’m excited to be able to share a
brand new DC repair tip. A conversa-tion with two EASA members led to a
method for determining whether the
interpoles are connected with the
correct number of circuits.
Not only is this new method easy,
it’s a refinement of the interpole
polarity test we routinely perform on
every repaired DC machine. To explain
why this method works, let’s review
some design basics and then use that
information to determine the correct
interpole circuits.
Back To BasicsThe interpoles provide a magnetic
flux equal to, but opposing, the
armature flux. (See Figure 1.) This
minimizes distortion of the field flux,
so the brush neutral position remains
fixed. Before interpoles were developed,
the brushholder position had to be
manually shifted each time the load
changed. A DC motor with interpolesshould not arc within the normal range
of load and speed.
Because the interpole and armature
circuits are connected in series, the
current—which varies with the load—
is the same in the interpoles and the
armature. The magnetic strength of a
DC coil can be calculated in ampere-turns per pole. An interpole with 25
turns, carrying 100 amps, has a field
strength of 2,500 ampere-turns. Using
50 turns at 50 amps would result in the
same 2,500 ampere-turn field strength.
(25 x 100 = 2500 = 50 x 50)
How did the designer
determine the number of
turns to use for each
interpole? There is a
“square of the inverse”
relationship between
distance and magnetic
strength. Because the
interpole iron is farther than
the armature from the field
iron, the interpoles normally
require more ampere-turns/
pole than the armature. That
gives us a rule-of-thumb
that the ampere-turns of the
interpole should be approximately 1.2times the ampere-turns per pole of the
armature. And that leads to our first
good test to determine the interpole
connection: By applying AC voltage
to the armature-interpole circuit, we
can determine the turn ratio between
the armature and interpoles.
Verify The Relative Polarity One important step after assem-
bling every DC machine is to verify
the relative polarity of the interpoles
and armature. The simplest method for
doing so is to apply 20-30v AC to
adjacent brushholders, and measure
the output voltage between leads A1
and A2 (Figure 2). The measured
voltage should be lower than the
input voltage. If the voltage across
A1-A2 is higher than the input voltage,
we should exchange the leads at the
brushholders to obtain the correct
relative polarity.
The simple test just described uses
the armature-interpole circuit as an
autotransformer. Because the polarityof the interpoles must oppose that of
the armature, our autotransformer
should “step down” the voltage. If the
output voltage “steps up” instead, the
armature and interpole polarities are
the same, so we swap the position of
Figure 1. Motor field flux with interpoles.
Field coil
Interpole Armature
Direction
of rotation
N
S
N S
N
S
N
S
Pole iron
Interpole Strength: Determining Correct Number Of Circuits
Figure 2. Verifiying interpole polarity.
A1
A2
Measure AC voltage
across A1 & A2
20v AC applied here
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4 EASA CURRENTS ■ www.easa.com
Continued From Page 3
Interpole Strength: Determining Correct Number Of Circuits
the brushholder leads to reverse the
relative polarity.Here is where knowledge of that
1.2 ampere-turn ratio is useful: When
the polarity relationship between the
armature and interpoles is correct, and
20v AC is applied to adjacent brush
posts, we should measure approximately
12 – 16 volts AC across A1 and A2.
If the interpole circuits are incorrect,
there will be a corresponding change
in the ratio of input-to-output voltage.
For example, if the interpoles should
be connected series-parallel, but instead
are connected in series, the output
voltage will be approximately one-
quarter to one-half of the expected
value, or approximately 3-6 volts. That
is a strong indication that the interpole
circuits are incorrect.
The ExceptionI mentioned earlier the relationship
between distance and magnetic pull.
That explains an important exception
to the input-output ratio. When a
machine has compensating windings
(“pole-face bars”), the output voltage
will be unusually low. That is becausethe compensating winding, an extension
of the interpoles, is imbedded directly
in the face of the field poles. For the
same reason, the European design which
looks similar to an AC core (stacked
laminations, with slots instead of
individual poles) also results in very
low output voltage.
What Happens If The CircuitsChange?
The parallel DC circuit is a current
divider. Figure 3A illustrates the seriescircuit of 4 interpoles, and Figure 3B
shows the series-parallel connection
(see Page 5). For a machine rated 100
amps, and each interpole having 15
turns, a series connection results in
1500 ampere-turns per interpole. The
series-parallel circuit results in 750 (50
x 15) ampere-turns, while a 4-parallel
circuit yields only 375 (25 x 15)
ampere-turns per interpole. With the
wrong interpole circuit connection,
the interpoles will either be much too
strong or much too weak, and the
brushes will arc as the load changes.
It Works The Other Way, TooIf we know the armature and
interpole winding data, we can
calculate the ampere-turn ratio as
follows:
(Armature total turns x armature
current)/(number of poles x plex) =
ampere-turns per pole
Interpole ampere-turns per pole =
turns of 1 interpole x armature
current/parallel circuits
The armature plex is easilyoverlooked in this comparison. If the
armature data is unknown, use a digital
low-resistance ohmmeter (DLRO) to
determine the commutator pitch.
Measure the resistance between bars
1-2, 1-3, 1-4 for a lap winding. The
pair with the lowest resistance is the
commutator pitch, or lead throw. The
most common armature connection
(commutator pitch of 1-2) is a lap
simplex (1 circuit per pole), while a
lap duplex (1-3 commutator pitch)connection has 2 circuits/pole.
For a wave winding, use
the following formula to
determine the probable
commutator pitch:
(Bars +/- plex )/poles
Example: An armature has
41 slots, 123 bars, wave
simplex 4-pole:
(123+/-1) / 4 = 31; the
commutator pitch must be
either 1-62 (retrogressive) or
1-63 (progressive)122 / 2 pole pairs = 61;
commutator pitch of 1-62 or
124 / 2 pole pairs = 62;
commutator pitch of 1-63
Measure the resistance
between bars 1-60, 1-61, 1-
62, 1-63, 1-64. The lowest
resistance pair confirms theContinued On Page 5
Voltage Circuits Interpole Corrective Exampleout polarity action
12-16v Correct Correct None ——
24-28v Correct Reversed Exchange leads Swap + and -
at brushholder polarity brushholder
leads
3-6 Incorrect* —— Double the Change series to
interpole circuits series-parallel= Input voltage, Incorrect —— Reconnect Change 4-parallel
=/-5% interpoles with to series-parallel or 1/2 the number series-parallel to
of circuits series
Table 1. Interpole Circuit Troubleshooting Guide.
Apply 20v AC to positive & negative brush posts (INPUT). Measure voltage across A1 and
A2 (OUTPUT) at the terminal box.
*See “exception” in the paragraph above.
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5EASA CURRENTS ■ February 2007
Continued From Page 4
Interpole Strength: Determining Correct Number Of Circuits
commutator pitch. The plex is the
number of circuits, which we can use
for the purpose of determining the
ampere-turns of the armature. For a
simplex (whether the armature winding
is lap or wave wound) connection, the
ampere-turns per pole equals the total
number of armature turns divided by the
number of poles. For a duplex connec-
tion, divide that number
by two, by 3 for atriplex, etc.
A less reliable method
for determining the
interpole connection
varies with the age of the
machine. Designs built
prior to approximately
1980 typically had 600-
1000 circular mils/amp
(CMA) for the
interpoles. Later designs
are sometimes as low as
300 CMA; hence, the
uncertainty in the results
when using this method.
Turn-Ratio Most Reliable
If both methods
indicate the interpole
circuits are incorrect,
that makes a very strong
case. Of the two
methods described in
this article, the turn-ratio
is the most reliable. Intwo recent cases, I have
helped members where a
typographical error on
the OEM paperwork
resulted in incorrect
identification of the
interpole circuits. Within
the past four months,
this new test has helped
nine members!
A significant advantage
of the turn-ratio method is that it can
be incorporated in the routine
interpole polarity verification that
should be done as part of every DC
machine repair. Just standardize the
voltage at which the test is done, and
have the technician document the
measured voltage.
This test is a simple expansion of
a test you should already perform on
every DC machine repaired. Theresults will not only confirm when the
interpole circuit is correct; when
incorrect, the results will help you
determine the correct number of
circuits.
A word of caution: There is no
correlation between the plex of an
armature and the number of interpole
circuits. For example, a duplex
armature (2 circuits) might use
interpoles connected in series (1
circuit), series-parallel (2 circuits), or
4-parallel (4 circuits.) In other words,
the interpole circuits and armature
circuits are arrived at independent of
one another, during the design process.
The armature plex is influenced by
the armature voltage and speed rating,
while the interpole circuit decision is
influenced by wire size, ease of
manufacture, and the armature current
rating. So this test can reveal incorrect
number of circuits in the interpoles or
the armature. If the armature is where
the error is, the rpm will be off by alarge factor.
Members Helping MembersOne of the great things about EASA
members is their willingness to help
one another. A discussion about a
particular DC motor resulted in this
new method for determining the
number of circuits for a DC machine.
I especially want to acknowledge
Trevor Meyer of Rexel United (Motor
Repair) in Alton, Illinois for his keen
powers of observation, which
culminated in this article.
Figure 3A. Series circuit of 4 interpoles
A1
A2
Figure 3B. Series-parallel connection.
A1
A2
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7EASA CURRENTS ■ February 2007
An upcoming Web cast titled“Increase Profitability Through Motor
Management” will focus on motor
management concepts, benefits and
business opportunities. It is scheduled
for Wednesday, March 14, at 2 p.m.
(Eastern Time). Note: It has been
rescheduled from the February 14 date
that was announced in the January
issue.
The workshop is targeted to EASA
members, manufacturer sales and
marketing staffs, and energy-efficiency
program managers and utility accountrepresentatives.
EASA Technical Support Specialist
Tom Bishop will be one of the
presenters.
Motor management is a win-win
situation for you and customers. This
Web cast can help you articulate the
technical and financial benefits of
motor management in terms that
customers can understand.
Plus, you’ll find out about how to
access tools and resources to help you
Motor Management Web Cast Scheduled For March 14
put motormanagement
concepts into
practice.
The Web
cast is free to
participants.
Login informa-
tion will be
available soon at www.easa.com.
Please RSVP to Linda Raynes
G r e a t
Great Reasons for Great People to visit a
Great Destination:
To Find Out More About This Great City, Go To www.minneapolisattendee.com/easa
Great In Addition To The Great Exhibition, Education, Networking
And Social Events, There Is So Much To See And Do!
2007 EASA ConventionJune 24-27
Minneapolis Convention Center
Minneapolis, Minnesota
June 24-27
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8 EASA CURRENTS ■ www.easa.com
Using A Cost-Efficient Regenerative Dynamometer
Continued On Page 9
By Bill Colton
Baldor Electric Co.
Commerce, California
Technical Services
Committee Member
Today’s cost of energy has become a
major consideration in most businesses.
This is certainly true of EASA service
centers as it is with most industry. We
are all trying to find ways to make our
facilities more efficient to either becomemore competitive, or gain greater
profits – perhaps both.
One of the tools that may make an
EASA facility more attractive to
potential customers is the ability to put a
motor under load or even tested to a
specified load.
This is often done with a dyna-
mometer. A dynamometer is defined
as a device for measuring mechani-
cal power, especially one that
measures the output or driving
torque of a rotating machine.
Many Different Devices ToCreate Load
This can be done with many
different devices to create the load
including apparatus such as friction
or air brakes, pumps, waterbrakes or electric motors.
In this article I will discuss the
use of a line regenerative AC
vector drive to provide the
load to the motor being tested.
Figure 1 depicts a drive and
load motor dynamometer test
setup, with the regenerative
drive (cover removed for
illustration purposes) in the
background. Figure 2 shows a
larger motor and load regen-
erative dynamometer setup.
In the AC vector drive dynamometer
application, the motor being tested isdriving the vector (load) motor. Figure 3
(on Page 9) graphically illustrates the
difference between a conventional
absorption dynamometer (upper drawing)
and regenerative dynamometer load test
(lower drawing). The vector motor will
resist rotation of the motor being tested
(hence applying the load).
When creating this load to the tested
motor, the vector drive is acting as a
generator. Power from the vector motor
travels back to the bus of the vector
drive.
Typical Vector Drive
A typical vector drive will wait forthe DC bus to reach a certain level and
then regulate the DC bus by converting
some of the power to heat. This is
accomplished by completing a circuit
by closing a transistor allowing the
DC power to flow into a resistor bank
turning it into heat. This technique is not
very efficient because it converts most
of the load energy into heat.
A more energy-efficient method is
to use a line regenerative AC vector
drive as the load to the motor being
tested. In this case, the vector motorconverts the mechanical energy into
electrical energy and that power starts
to increase the DC bus voltage in the
vector drive. The energy is converted
back into AC power and transferred back
into the service center’s power grid to
be used by other electrical loads.Figure 1. Regenerative drive and load motor dynamometer test setup.
The AC vector drive is circled.
Figure 2. Regenerative drive and large loadmotor dynamometer test setup.
One of the tools that may make an EASA facility more attractiveto potential customersis the ability to put amotor under load or even tested to aspecified load.
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9EASA CURRENTS ■ February 2007
Continued From Page 8
Using A Cost-Efficient Regenerative Dynamometer
To have an accurate load indication,
you will need to use a torque transducer(Figure 4). Often, these have a shaft to
connect to the load so as to measure the
torque. The output can be an analog or a
digital signal. You can use the feedback
in an automatic closed loop system by
demanding (set point) the amount of
torque you want applied to the test motor
and use the transducers output for the
feedback loop. Or, you may use the
transducers feedback to read out in a
display, and adjust the torque demand
(by analog or digital signal) into the drive.
You can use the speed on the vector drives
display for the speed and the readout
from the torque transducer to obtain the
applied torque.
If you are trying to just place a load
on the motor and apply an approximate
torque to the motor, you can verify the
torque curve of the vector drive and
demand a torque to be produced by the
Figure 3. Illustration of the difference between a conventional absorbtiondynamometer (upper drawing) and regenerative dynamometer.
drive without employing a torquetransducer. Although this is quite a bit
less sophisticated, it may serve the
purposes of your service center.
Testing Brushless MotorsYou may also need to test brushless
motors by placing a load on them.
Figure 5 (on Page 10) illustrates a drive
motor and servo motor as the load. This
can be a bit trickier since you will most
likely not have the customer’s drive to
run the motor. There are drives that will
“auto tune” a brushless motor when
some basic parameters are loaded into
them. You will have to ascertain if it is
resolver or encoder feedback and
employ the drive that accepts that kind
of feedback. Program the motor and
feedback data and auto tune the drive.
Then couple the brushless motor to the
load and start the brushless drive. Then
when at the speed you want to test,
increase the load on the tested motor by
increasing the torque in the AC vector
drive.
If you aregetting involved
with the testing
of brushless
motors it is a good
idea to have a
dynamometer so
you can apply a
load and see the
amount of current
it takes to create
a specified load.
This will help you
identify that themotor has the
proper KI (torque
constant). You
also can use the
AC vector drive
to run the
brushless motor
Continued On Page 10
Figure 4. The torque transducer is mounted andconnected between the drive motor (shown)and driven load (not shown).
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10 EASA CURRENTS ■ www.easa.com
Continued From Page 9
Using A Cost-Efficient Regenerative Dynamometer
at a given speed and measure the back
EMF (voltage between motor leads) to
determine if the motor has been
demagnetized.
Load Energy Goes Back On LineThe big advantages to using an AC
line regenative vector drive are that you
get good control of output torque and
speed measurement (reading the encoder).And, you only use the energy losses of
the motors, mechanics and drive; all of
the load energy goes back on the line.
Figure 6 illustrates a dynamometer
setup that provides a three-motor
arrangement to be able to run either an
induction motor (one side) or a
brushless motor (the other side), with
only one torque
transducer.
Although this
could also be
done with a four
quadrant DC
drive, you would
have brush wear
problems if you
continued to run a
test lightly loaded.
The AC drive
doesn’t face this
problem.
Summary In conclusion, if you want to use a
load to verify some motor data and be
able to offer this service to your
customer, you should consider a line
regenerative AC vector drive. It offers
one of the most efficient means of
loading the test motor. You understand
the AC vector motor and can work on
it yourself if required. It provides a
fairly accurate torque measurement
and torque control as well as speed
measurement. It also can provide
holdback torque as well as overdriving
torque to see how well a motor can
handle an overhauling load. It is a good
instrument for providing a load in a
rotating dynamometer application.
Figure 5. A squirrel cage induction drive motor using aservo motor as the load.
Marketing Solutions: Learn Valuable Skills, Techniques In “The Habit Of Selling TM” Seminar
EASA and the Association Education
Alliance (AEA) are working togetheronce again to bring you “The Habit of
Selling.” The 2 1/2 day seminar is
scheduled March 20-22 in Dayton,
Ohio.
The highly rated seminar is designed
for salespeople and sales managers to
attend together. The training will bepresented by Don Buttrey of Sales
Professional Training, LLC.
To register, call the AEA directly at
410-263-1014 or complete the
enclosed form and fax it to the AEA
at 410-263-1659. To find out more
about the seminar, go to EASA’s Website and open “The Habit of Selling”
icon.
If you have questions, call EASA at
(314) 993-2220 or e-mail at
Figure 6. A three-motor dynamometer arrangement allowing either aninduction motor (one side) or a brushless motor (the other side) load test, with only one torque transducer.
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11EASA CURRENTS ■ February 2007
February
Central District .................. 16
Western Canada ............16-18
March
Australasian................17-19*
Central District .................. 13
Mid-South ..................29-31*
Midwestern.......................2-3
New Zealand ..............17-19*
Quebec & Maritimes........... 3
Southwestern ..............29-31*
Chapter/Regional Meeting Dates
* Indicates combined
chapter meetings.
April
Central District .................. 10
European and World..... 19-22
North Central .................... 14
Ontario .........................20-21
May
Central District .................... 8
King Coal ......................... 3-5
Tri-State............................. 21
Get the most from your membership. Attend your next chapter or regional meeting.
By Doug Moore
Kentucky Service Co., Inc.Lexington, Kentucky
Technical Education Committee
Member
At one time or another, many of usexperience a situation where a customerrequests a repair for which we may nothave the equipment or knowledge toperform.
We’ve seen this more in the past fewyears due to smaller maintenance staffsand because customers often want us
to handle the job from removal toreinstallation. At Kentucky ServiceCompany, we’ve found that creatingpartnerships with other contractors andservice centers has been very beneficialin these situations.
This helps an electric motor servicecenter get at least part of the work wherepreviously we might have been left out.For example, hydraulic repair centersmay not repair motors and electric motorservice centers may not repair hydraulicpumps or cylinders. However, thesecomponents are often removed as a unit.
After removing the unit, we often willremove the motor for repair and some-times outsource the pump repair if we’reunable to do it ourselves.
This way, the customer only has to issue
one purchase order and track one repair,saving time and money. And, we get therepair rather than another supplier sellinga pump repair with a new motor (whichhappens more than you may think).
I would suggest starting this typearrangement with current customers. Thisworks with all types of equipment repair:hydraulics, servos, drive systems,gearboxes and many other items.
One Success Story: Partnering With A PT House
We recently had a customer that sentus a 20 hp motor with a worn output shaft.After an emergency repair, the customerthen found the gearbox had damage andfelt it would not last long. They determinedthat if it failed, downtime losses wouldamount to about $10,000 per week. Theequipment manufacturer told them theunit was obsolete and it would take about8-10 weeks for a replacement to arrive.And it would require extensive modifica-tions to install. So they came back to usto help.
I asked my local independent power
transmission (PT) dealer to find a 100:1planetary gearbox that would fit in thespace we had to work with and could bedelivered in 5 days. After this was done
I arranged for the distributor, a rigger
and myself to meet at my customer’ssite to gather information on installa-tion and schedule work. On the 6thday we were up and running. Thecustomer’s plant manager made thecomment that independent compa-nies working together can performmiracles.
Not only did we create a lastingimpression on the customer, we allmade a reasonable profit. We also savedthe customer money because our unitwas less expensive than one from the
equipment manufacturer, and it wasinstalled very quickly. With this newarrangement, we now share newbusiness by selling ourselves with ournew combined services.
Look For Reputable PartnersWe have been working with several
companies for many years, and it hashelped us obtain work that is some-times lost to the larger nationalcompanies. A note of caution: Keepin mind that you need to know thereputation of those you choose as a
partner. Their work becomes yourliability. Also, make sure you alwaysget certificates of insurance and keepthem on file for your protection.
September
North Central ...............13-15
Region 1 ....................... 20-22
Region 4 ....................... 27-29
October
Region 2 .......................11-14
Creative Partnerships Can Help You Land More Business
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12 EASA CURRENTS ■ www.easa.com
Published monthly by the Electrical Apparatus Service Association, Inc.
for the EASA membership. News items, questions, features, photographsor comments for publication should be submitted to:
1331 Baur Blvd. ■ St. Louis, MO 63132
314-993-2220 ■ Fax: 314-993-1269
www.easa.com
Editor: Randy D. Joslin
Extra subscriptions available to members for $12.00 per year. Non-member price is $36.00.
© 2007. Electrical Apparatus Service Association, Inc. All rights reserved.
Past Chairman (President) E. Steve Darby Passes Away
E. Steve Darby, 69, of Anderson,
South Carolina, died on January 6. Hewas chairman of the board of Darby
Electric Co., Inc., in Anderson.
Mr. Darby served a long and
distinguished career as an EASA
volunteer. He served as president of
EASA’s Southeastern Chapter in
1974-75 and was international
chairman (president) in 1986-87. He
continued to help fellow EASAns
with his technical expertise by serving
on the Technical Services Committee
until his death.
He was a 1959 graduate of The
Citadel and served in the U.S. Army
Adjutant General Corps from 1960-62
where he received the Army Com-
mendation Medal.
He was a member of and provided
service to many community organiza-
tions, including: Anderson Jaycees
(past president), Anderson Chamber
of Commerce Board of Directors,
United Way Board of Directors,
Anderson Rotary Club (past presi-
dent), and Tri-County Technical
College Foundation Board where he
began serving as the chairman in 2004.
Mr. Darby also had served on the
boards of Anderson College and the
Bank of Anderson. He was the 1995Small Business Person of the Year in
Anderson County. He was a member
of the Governor’s Committee for Small
Business Regulatory Review and was
currently serving on the Steering
E. Steve Darby (back row, fourth from left) continued to help his fellow members
by serving on the Technical Services Committee until his death.
Committee of Imagine Anderson. Mr.
Darby was a member of First Baptist
Church of Anderson where he had
served as a deacon and chairman of
the personnel committee.
To see a tribute article in the
Anderson Independent-Mail, visit
http://www.independentmail.com/
news/2007/jan/08/community-leader-
businessman-dies.Mr. Darby is survived by his wife,
Judy; a son, Michael, and his wife
Alicia; a daughter, Susan D. Hamilton
and her husband, Ben; a sister, Molly
George Rich; and five grandchildren.
Mr. Darby served a longand distinguished career as an EASA volunteer. Heserved as president of EASA’s SoutheasternChapter in 1974-75 and was international chairman(president) in 1986-87.
Recent DeathAlbert J. Dippong (1938-2006)
owner of Dupont Mfg. & Electric
Motor Service in Brampton, Ontario,
Canada, died on October 15.Survivors
include a
brother, Joseph;
two sisters,
Helga Runge
and Gizi Tante;
and several
nieces,
nephews and
cousins.
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Register Today for “The Habit of Selling™”$895 per person: Includes 2 1/2 days of training, take-home material, most meals
(Please print or type.) * Use separate sheet for additional registrations.
Register Directly With AEA – Fax to 410-263-1659
#1. Name & Title __________________________________________________ E-mail __________________________________________________
#2. Name & Title __________________________________________________ E-mail __________________________________________________
Company ________________________________________________________ Address _________________________________________________
City/State/Prov. ____________________________________________________ Zip ______________ Country ________________________________
Telephone (____________) __________________________________________ Fax (__________) _________________________________________
Method of Payment
Invoice Company Check by Mail Visa MasterCard American Express Verification Code__________
Account Number ____________________________ Cardholder Name______________________________ Expiration Date___________
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(Charges will show as “University of Industrial Distribution” on statement)
The Habit of Sellinghe abit of Selling™
March 20-22, 2007 Doubletree Guest Suites, Dayton, Ohio
High Energy Sales Training Seminar presented by Don Buttrey,
Sales Professional Training
Learn & Network with a Variety of Industry DistributorsInteractive Sales Training Seminar Just like professional athletes, salesprofessionals require ongoing practice andtraining in order to succeed. Sales managers who understand this critical concept believein providing their salespeople withopportunities to acquire new skills, increaseproductivity and reach their goals.
Network with Distributor SalesPeople from Other Industries
EASA is co-sponsoring this sales training event with the Association Education Alliance (AEA), a group of distributor associations that work together to providetraining and networking opportunities for its distributor members. (See list at right.)
What Will You Learn? Active listening Benefit selling How to sell the value-added of
your service center Overcoming price sensitivity Pre-call planning Presentation skills
Methodology to answer objections Closing techniques Actual practice using role-playing And so much more!
See www.easa.com for more information on this seminar.
American Supply Association
American Veterinary Distributors Association
Associated Equipment Distributors
Association for High Technology Distribution
Aviation Distributors & Manufacturers Assoc.
Bearing Specialist Association
Canadian Institute of Plumbing & Heating
Council of Fleet Specialists
Door and Hardware InstituteElectrical Apparatus Service Association
Electro-Federation Canada
Fluid Power Distributors Association
Food Industry Suppliers Association
Food Equipmment Distributors Association
Gases and Welding Distributors Association
Health Industry Distributors Association
Heating Airconditioning & Refrigeration Distributors
Independent Sealing Distributors
Industrial Supply Association
International Association of Plastic Distrib.
International Sanitary Supply Association
Lawn & Garden Marketing & Distribution Assoc.
Material Hdlg. Equipment Distributors Assoc.
NAED Education & Research Foundation
National Association of Chemical Distributors
National Electronic Distributors Association
National Fasteners Distributors Association
North American Assoc. of Floor Covering Distributors
North American Building Material Distribution Assoc.
North American Horticultural Supply Assoc.
North American Wholesale Lumber AssociationNorthamerican Independent Representatives
NPTA Alliance
Outdoor Power Equipment & Engine Service Assoc.
Pet Industry Distributors Association
Petroleum Equipment Institute
Power Transmission Distributors Association
Safety Equipment Distributors Association
Security Hardware Distributors Association
Specialty Tools and Fasteners Distributors Assoc.
Textile Care Allied Trades Association
The Association for Hose & Accessories Distribution
Waste Equipment Technology Association
Wholesale Florist & Floral Supply Association
EASA • 1331 Baur Blvd. • St. Louis, MO 63132 • 314-993-2220 • Fax: 314-993-1269 • www.easa.com
Please return entire form
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(Please print or type.) *Use separate sheet for additional registrations.
EASA • 1331 Baur Blvd. • St. Louis, MO 63132 • 314-993-2220 • Fax: 314-993-1269 • www.easa.com
Please register me for the March 23-24, 2007 Mechanical Repair Fundamentals Of Electric Motors seminar in Detroit, Michigan.
Registrant ______________________________________________ Nickname _____________________________________________
Company ______________________________________________ Address _______________________________________________
City/State/Prov. ________________ Zip _________________ Country _______________________________________________
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Prepayment is required.
Enclosed is my check for $_________ (US Funds) Please charge $__________ to VISA MasterCard American Express
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Regegistrat tion Foon Form* Regegistrat tion Foon Form* Please return entire form
Mechanical Rechanical Repair
Fundamentals Ofndam entals OfElectric Motlectric Motors
Mechanical Rechanical Repair
Fundamentals Ofndam entals OfElectric Motlectric Motors
Seminar Highlights
Inspection & disassembly Disassembly tips & procedures
Time- and labor-saving ideas
Enclosures
Suitability of various designs
Frame repair methods
Fans and air deflectors
Shaft
Step-by-step replacementprocedures
Materials and design features
Fits, clearances and importanceof finish
Rotor
Aluminum vs. copper
Material/construction
Performance characteristics
Bearings Types: Ball/roller/sleeve/
hydrodynamic
Installation & handling
Special modifications
• Roller-to-ball conversion
• Vertical mounting of horizontal motors
• Severe duty applications
Lubrication systems
Sleeve bearing repair
Seals
Labyrinth seal design
Repair methods
After-market seal modifications:Lip seals/non-contact bearingisolators
Motor dynamics
Alignment (internal andexternal)
Importance of airgap
Dynamic balancing (emphasison 2-poles)
Special sections
Shaft currents & correctivemeasures
Explosion-proof motor repair
Registration FeesThe registration fee is
$409 per person ($459 if payment is received after
the Discount Deadline). * This includes lunch both days,
coffee/soda breaks and
instructional materials. Travel,
lodging and other expenses arethe responsibility of attendees.
* Nonmember price is$459 ($559 after
Discount Deadline)
Location and DateDetroit
March 23-24, 2007Clarion Hotel – Metro Airport
8600 Merriman Rd.
Romulus, MI 48174Reservations:734-728-7900
Rates: $72.95 Single/DoubleDiscount Deadline:
March 2
Class HoursFriday: 8:00 a.m. - 5:00 p.m.
Saturday: 8:00 a.m. - 3:30 p.m.
in Detroit, Michigan • March 23-24, 2007
Version207BP-30
Register Before March 2Discount Deadline And Save!
Course Content“Mechanical Repair Fundamentals of Electric Motors” addresses
the basic mechanical aspects of motor repair.Discussion will cover basic materials and their characteristics,
the loading and stresses involved, the most common failure modesand patterns along with recommended repair practices as they
relate to applications.
Seminar LeaderEASA Technical Suport Specialist Tom Bishop, P.E., will lead this
seminar.
Cancellation Policy Refunds for cancellations will be made only if requested from
EASA Headquarters no later than 60 days after the close of theseminar. Charges for seminar cancellations will be made on thefollowing basis:
Notice Before Seminar Service ChargeGreater Than Three Weeks..... .................. .... No Charge
Three Weeks To One Week ................. ......... 30 Percent Less Than One Week ................... ................. 50 Percent