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Fromanoutsider’sperspec7ve:EchoGlobalLogis7cswasfoundedinSeptember2005basedonthesesimplepremises– Thefreightindustryishighlyfragmentedandveryinefficient
– Therehastobeawaytofindopencapacityinthemarket
– Technologycanstreamlinetheprocessandop7mizetheshipmentofgoods
Result:lowerprices,beMerservice.
Werethoughthowcompaniesshouldbuytransporta7on.
Byfindingtherighttruckmovingintherightdirec7onattheright7me,wesavedourclientstonsofmoney,andwegrew…– In2009,wehave:
• Over800peopleinfiveofficesthroughouttheUnitedStates• Averageover3,000shipmentsperday• Over100enterpriseclients• Over8000transac7onalclients• Over16,000mul7‐modalcarriers• Strategicrela7onshipswithFederalExpress,UPSandUSPS• Partnershipswithtopair‐freightcompanies,includingChinaAirlines,Lu\hansaand
PolarAirCargo• Clientsthatareamongtheworld’stopbrands:Harley‐Davidson,Culligan,Energizer,
Coca‐Cola,Guthy‐Renker
Thetruetestofacompany:highclientreten7on,yeara\eryear.
What’stheproblem?Thecarriers,third‐partylogis7csfirms,technologycompaniesandothersinthetransporta7onmarketeachholdapieceofthepuzzle.
Butnone,otherthanEcho,offerallthepieces
Thesolu7onisEvolvedTransporta7onManagement.
Wecompletethepuzzlebyusingtechnology,thebestcarriersandthemostefficientprocesses.
Theresultisahigh‐func7oningcohesivesystem.
TheSecretSauce.
Simple,really.
BuyingPower
Notonlyarewebuying1000sofloadsaday,but
we’rebuyingthembeMerthananyone.
Why?Witheveryload,oursystemsgetsmarter.
ProprietaryTechnology
Real‐7meprocurementandtrackingwithstateoftheartsystems.
Openarchitecturewillinterfacewithyour
technology.
DedicatedTeam
Expertsatfindingsolu7onstoyourshippingproblems
CommiMedtoclosed‐loopcon7nualimprovement.
Weareoneofthelargestbuyersoftransporta7onintheUnitedStates.
LESSTHANTRUCKLOAD(LTL)
(98%ofmarketcapacity)
SMALLPACKAGE(100%ofthemarket)
TRUCKLOAD(TL)(90%ofmarketcapacity)
Aggregatedbuyingresultsinmajorsavingsacrossallfreightmodes
INTER‐MODAL(Allmajorcarriers)
DOMESTICAIR(Allmajorcarriers)
INTERNATIONAL(Allmajorcarriers)
TheliMlethingsaddup.• Asanexample,takeatransporta7onmanagerthatmakes$77,000peryear– Shespendsjust1houradaysourcingcarriers– Thattaskcoststhecompany$9,600peryear
• Orconsiderashippingclerkthatmakes$35,500peryear– Hespends2hoursadaypreparingdocumenta7on(e.g.BillsofLading)
– Thattaskcoststhecompany$8,900peryear
Tac7caltasksaddupandcostrealmoney.ButnotwithEcho.
Weusedatatocreateadvantage…• Wehaveoneofthelargestrepositoriesofcarrierprofilesandpricedatafortransporta7onsuppliersintheUS
• Weleveragethisdatatoiden7fyexcesscarriercapacityandtonego7atethelowestpossibleratesoneachshipment
RateIQLTLPricing&Rou7ngEchoTrak
CustomerWebPortal
eConnectCustomerIntegra7onTechnologies
LaneIQTLPricing&Rou7ng
EchoPakSmallParcelPricingandAnaly7cs
ShipmentTracking
DocumentImaging
CASAudit,Resolu7on
&Payment
Accoun7ngGL,AR&AP
EchoIQDataWarehouse,
Repor7ng&Query
OrderEntry/CustomerInterface Opera7ons Business
Analy7cs
Leverageddataisanincrediblypowerfultool.
Third‐PartyIntegra7on
SAP
Oracle
i2
Others
=LowestPrice
…andwhatyoudowiththatdata…
Expedited 3 $1,251.65
Intermodal 6 $14,448.75
International - Ocean 38 $254,229.76
TL 51 $85,585.72
International - Air 219 $322,453.81
LTL 1,862 $337,384.04
Totals: 2,179 $1,015,353.73
Mode # Transactions Spend
Financial Data - Last 30 Days
SAN DIEGO, CA 92154 61 $25,667
CHICAGO, IL 60610 59 $99,992
SOMERSET, NJ 08873 49 $13,642
BROOKLYN PARK, MN 55428 63 $29,576
MILWAUKEE, WI 53223 102 $34,986
Top 5 Destinations
Location # of Shipments
Total Spend
EARTH CITY, MO 63045 121 $25,228
CHICAGO, IL 60610 96 $16,152
SPARKS, NV 89431 86 $16,654
SOMERSET, NJ 08873 253 $89,848
MILWAUKEE, WI 53223 393 $307,356
Top 5 Origins
Location # of Shipments
Total Spend
Top 5 - Last 30 Days
Executive Dashboard - ABC CompanyExecution Time: 2/15/2008 9:33:52 AM
*KPIs are based on a 30 day moving average.
Key Performance Indicators (KPIs)
$0.06
$1,492.95
28,911 LBS
Average Cost/Pound:
Average Cost/Shipment:
Average Weight/Shipment:
Last 30 DaysTL
$2.32
$417.22
157 LBS
Average Cost/Pound:
Average Cost/Shipment:
Average Weight/Shipment:
Last 30 DaysExpedited
$0.11
$2,408.13
21,675 LBS
Average Cost/Pound:
Average Cost/Shipment:
Average Weight/Shipment:
Last 30 DaysIntermodal
$0.17
$180.29
1,070 LBS
Average Cost/Pound:
Average Cost/Shipment:
Average Weight/Shipment:
Last 30 DaysLTL
$1.65
$1,427.96
1,013 LBS
Average Cost/Pound:
Average Cost/Shipment:
Average Weight/Shipment:
Last 30 DaysInternational - Air
$3.62
$7,995.81
6,768 LBS
Average Cost/Pound:
Average Cost/Shipment:
Average Weight/Shipment:
Last 30 DaysInternational - Ocean
canbeanadvantagetoyourbusiness.
Andweoffermorethanjusttechnology.We’llputtogetherateamofspecialiststhatarededicatedtoyouraccount.
– Onepointofcontact– Collec7veexper7seonhowyouraccount
shouldbehandled– Anaccountmanager– Accountexecu7ves– ITspecialists– Implementa7onteam– Sharedservicesgroup(simple/repe77vetasks)– Strategicservicesgroup(complexissues)– Opera7ons
Companieswanttheirmanagerstodealwithhigher‐levelissues.Buto\enthey’reforcedtospendtoomuch7meontheniMygriMy.
– Loadentryandquo7ng– Dispatch– Trackandtrace– POD(GuaranteedShipments)– Claims– Repor7ng– Billpayandaudit– Contractmanagement
We’lldotheday‐to‐day,themundane,thedetails.
Westartwithabulletproofimplementa7onplan.
• Firstweunderstandandanalyzeyourbusinessandprocess• Thenourspecialistsdesignasolu7on• Wemirroryourcurrentsystemfirstthenimplementoursolu7oninstages;thisapproachmakeschangemanagementsmooth
• You’llrealizeresults,immediatelyandinreal7me,loada\erload
• Wemonitorandimprovethesolu7oncon7nually
Ourimplementa7onsareclosed‐loop.Wecon7nuallyadjust,monitorandreadjust.
Manufacturingintherealworld.Oneofourclientsisapublically‐tradedcompanywithrevenuesover$700million.Theyareamul7‐milliondollarmul7‐modalshipper.
– Thefirstchallengewastoaligntheshippingprocessesof850retailloca7onswithminimaldisrup7onandchangemanagement
– Thesecondchallengewastointegratewithover1000dealers,150vendorsandthreemanufacturingfacili7es.
Solu;on– Weprovidedadedicatedaccountteam– Weintegratedourtechnologywiththeirlegacysystems– Andwedidourmagic—wesimplyappliedourprocessefficienciesandstate‐of‐the‐arttechnologiesto
createanevolvedtransporta7onmanagementsolu7on
Results– Theclientachievedhardspendsavingsinthemillions– Theyhadincreasedcontrolandvisibilityintosavings,shipmentdataandtransac7onefficiency– Withplentyofso?costreduc;onandassetredistribu7on
Warehousinganddistribu7onintherealworld.Oneofourclientsisamul7‐milliondollarmul7‐modalinterna7onalwarehouseanddistribu7oncompany.
– Thefirstchallengewastoprovidevisibilityintotransporta7onmetricsandspend– Next,weneededtoexamineandfixinefficientprocessesandmanualshipmentexecu7on– Finally,wehadtointegratewitheightseparateERPsystems,twobillingsystemsandastand‐alone
generalledgersystemSolu;on
– Weprovidedadedicatedaccountteamdeployedon‐siteattheirheadquarters– Wedesignedamul7‐loca7oncon7nualimprovementplanwithminimalchangemanagement– Weintegratedthoselegacysystems– Andwedidourmagic—wesimplyappliedourprocessefficienciesandstate‐of‐the‐arttechnologiesto
createanevolvedtransporta7onmanagementsolu7onResults
– Theclientachievedhardspendsavingsinthemillions– Theyhavecentralizedcontrolandefficientrepor7ng– Withplentyofso?costreduc;onandassetredistribu7on– Acon7nualimprovementplantocreatefurthersavingsandefficiencies