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Copyright Kenneth M. Chipps Ph.D. 2013 www.chipps.com
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ECommerce
Last Update 2013.09.08
1.0.0
Copyright Kenneth M. Chipps Ph.D. 2013 www.chipps.com 2
What is ECommerce
• ECommerce refers to the use of the Internet and the Web to transact business
• More formally, ecommerce is about digitally enabled commercial transactions between and among organizations and individuals
• For the most part, this means transactions that occur over the Internet and the Web
Copyright Kenneth M. Chipps Ph.D. 2013 www.chipps.com 3
What is ECommerce
• Commercial transactions involve the exchange of value across organizational or individual boundaries in return for products and services
• It began in 1995 when Netscape.com accepted the first ads from major corporations and popularized the idea that the Web could be used as a new medium for advertising and sales
Copyright Kenneth M. Chipps Ph.D. 2013 www.chipps.com 4
ECommerce
• How is ECommerce different from traditional commerce
• The textbook suggests in these ways
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ECommerce
– Ubiquity– Global Reach– Universal Standards– Rich Environment– Interactivity– Information Density– Personalization– Social Technology
Copyright Kenneth M. Chipps Ph.D. 2013 www.chipps.com 6
ECommerce
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ECommerce
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Types of ECommerce
• There are three types of ECommerce– B2C - Business-to-consumer electronic
commerce involves retailing products and services to individual shoppers
– B2B - Business-to-business electronic commerce involves sales of goods and services among businesses
– C2C - Consumer-to-consumer electronic commerce involves consumers selling directly to consumers
Copyright Kenneth M. Chipps Ph.D. 2013 www.chipps.com 9
Ecommerce Business Models
• There are several forms a business could take when engaging in this
• Such as
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ECommerce Business Models
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ECommerce Revenue Models
• The textbook identifies these ways of making money in ECommerce– Advertising– Sales– Subscription– Free/freemium– Transaction fee– Affiliate
Sources
• Most of this is copied from– Management Information Systems– 12th Edition– Ken Laudon and Jane Laudon
Copyright Kenneth M. Chipps Ph.D. 2013 www.chipps.com 12