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Economic Significance of Retailing in India

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    PPT 1-1 Consumer Behavior Ignacio J. Vzquez E. 2007

    ntroduction to the

    World of Retailing

    Unit I:

    Place of Retailing in the Marketing Mix, Trends

    in retailing, Retail Economics

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    PPT 1-2 Consumer Behavior Ignacio J. Vzquez E. 2007

    What is Retailing?

    Retailinga set of business activities that adds value to the

    products and services sold to consumers for their personal or

    family use.

    A retaileris a business that sells products and/or services to

    consumers for personal or family use

    Retailers:

    -HUL , Relience Fresh,Pantloon, Croma, Shoppers Stop,

    Dmart , Food Bazar, Holiday Inn, McDonalds, Amazon.com

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    PPT 1-3 Consumer Behavior Ignacio J. Vzquez E. 2007

    Place of Retailing in the Marketing Mix

    The Four Ps of Marketing

    Distribution

    Retailers are part of the

    distribution channel

    Retailers are part of the

    distribution channel

    Product

    Price

    Promotion

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    PPT 1-4 Consumer Behavior Ignacio J. Vzquez E. 2007

    Distribution Channel

    Distribution ChannelPPT 1-4

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    PPT 1-5 Consumer Behavior Ignacio J. Vzquez E. 2007

    A retailers role in a distribution channel

    Retailer:is a business that sells products and/or services to consumersfor their personal or family use. Retailers are the final business in adistribution channel that links manufacturers to consumers.

    Distribution Channel: is a set of firms that facilitate the movement ofproducts from the point of production to the point of sale to the

    ultimate consumer. Manufacturers: typically make products and sell them to retailers orwholesalers.

    Vertical integration:means that a firms performs more than one set ofactivities in the channel, such as investments by retailers in wholesalingor manufacturing.

    Backward integration:arises when a retailer performs some distributionand manufacturing activities, such as operating warehouses ordesigning private label merchandise.

    Forward integration: is when a manufacturer undertakes retailingactivities, such as Ralph Lauren operating its own retail stores.

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    PPT 1-6 Consumer Behavior Ignacio J. Vzquez E. 2007

    Accounting Finance

    MISOperations

    Marketing

    Human Resources

    Retailers are a Business Like Manufacturers

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    Decision Variables for Retailers

    Customer Service

    Store Designand Display

    MerchandiseAssortment

    Communication

    Mix

    LocationPricing

    Retail

    Strategy

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    Functions Performed by Retailers

    Providing Assortments: Supermarkets typically carry 20,000 to 30,000

    different items made by over 500 companies. Offering an assortment enables

    their customers to choose from a wide selection of brands, designs, sizes,

    colors, and prices at one location.

    Breaking Bulk: To reduce transportation costs, manufacturers and

    wholesalers typically ship cases of frozen dinners or cartons of blouses to

    retailers. Retailers then offer the products in smaller quantities tailored to

    individual consumersand householdsconsumption patterns.

    Holding Inventory: A major function of retailers is to keep inventory that is

    already broken into user-friendly sizes so that products will be available

    when consumers want them. Thus, consumers can keep a smaller inventory

    of products at home because they know local retailers will have the productsavailable when they need more. By maintaining an inventory, retailers

    provide a benefit to consumers; they reduce the consumerscost of storingproducts.

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    Providing Services: Retailers provide services that make it

    easier for customers to buy and use products. They offer credit

    so consumers can have a product now and pay for it later. They

    display products so consumers can see and test them before

    buying.

    Increasing the Value of Products and Services: By

    providing assortmentsbreaking bulk, holding inventory, andproviding services, retailers increase the value consumers

    receive from their products and services.

    Contd.

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    Opportunities in Retailing

    Management Opportunities:To cope with a highly competitive andchallenging environment, retailers are hiring and promoting people with awide range of skills and interests. Students often view retailing as a part ofmarketing because the management of distribution channels is part of amanufacturers marketing function. But retailers operate businesses and, likemanufacturers, undertake most traditional business activities. Retailers raise

    capital from financial institutions; purchase goods and services; developaccounting and management information systems to control operations;manage warehouses and distribution systems; design and develop new

    products and undertake marketing activities such as advertising,promotions, sales force management, and market research.

    Entrepreneurial Opportunities:Retailing also provides opportunities forpeople who wish to start their own business. Some of the worlds richestpeople are retailing entrepreneurs

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    Social and Economic Significance of

    Retailing Support for Community:Retailers are also responsible for

    developing many innovative products and services.

    Retail Sales:Retailing affects every facet of life. Just think of howmany daily contracts you have with retailers when you eat meals,

    furnish your apartment, have your car fixed, and buy clothing for apart or job interview.

    Employment:Retailing also is one of the nations largest industriesin terms of employment.

    Global Retailers:With worldwide retail sales estimated at $8Trillion, the 20 largest retailers represent a 12 percent share of theworld market.

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    Economic Significance of Retailing

    Retail industry is one of the pillars of Indian economy and accounts for 1415% ofits GDP

    The Indian retail market is estimated to be US$ 450 billion and one of the top five

    retail markets in the world by economic value

    India is one of the fastest growing retail market in the world, with 1.2 billion

    people India's retail and logistics industry employs about 40 million Indians (3.3%

    of Indian population).[5]

    India's retailing industry essentially consists of the local mom and pop store, owner

    manned general stores, convenience stores, hand cart and pavement vendors, etc.[

    Organised retail supermarkets account for 4% of the market as of 2008

    Regulations prevent most foreign investment in retailing

    Management training opportunities

    Entrepreneurial opportunities

    http://en.wikipedia.org/wiki/Retailing_in_Indiahttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Economy_of_Indiahttp://en.wikipedia.org/wiki/Economy_of_Indiahttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Small_businesshttp://en.wikipedia.org/wiki/Retailing_in_Indiahttp://en.wikipedia.org/wiki/Retailing_in_Indiahttp://en.wikipedia.org/wiki/Retailing_in_India
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    Retailing Industry in India is estimated at INR 15.5 trillion growing at CAGR

    of 15 to 20 %

    Organized Retail accounts for 5-8% which is lowest compared to its peers inBRIC countriesBrazil (38%), Russia (33%) and China (20%)

    The Organized Retail has been growing at 35% CAGR

    The retail and wholesale sector in India accounts for approx 14% of GDP

    In terms of employment, the sector is second largest employer providing over

    10% of all formal jobs

    Indian retail has evolved into a major growth opportunity

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    India has witnessed a robust growth rate of 9% p.a. from 2005 to

    2008 and an impressive growth of 6.7% in 2009 despite the global

    downturn& 4.7 % in 2013-14

    Government is committed to encourage inclusive growth 72.2%

    of Indiaspopulation resides in rural areas

    High agriculture growth rate offers huge potential Householdsforming richclass have grown at CAGR of 35% during and that

    of Major consuming classhave grown at a CAGR of 11 %

    Supported by Strong Economic Fundamentals

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    THE GROWTH FACTORS OF THE RETAIL SECTOR OF

    INDIAN ECONOMY

    Increase in per capita income which in turn increases the

    household consumption

    Demographical changes and improvements in the standard of

    living

    Change in patterns of consumption and availability of low-cost

    consumer credit

    Improvements in infrastructure and enhanced availability of

    retail space

    Entry to various sources of financing

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    The future trends of the retail sector of

    Indian economy

    The retail sector of Indian economy will grow up to 10% of

    total retailing by the year 2012.

    No one single format can be assumed as there is a huge

    difference in

    cultures regionally.

    The most encouraging format now would be the hypermarts The hypermart format would be further encouraged with the

    entry of the TNC's

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    The Retail Management Decision Process

    Competitors: At first glance, identifying competitors appears easy. A

    retailers primary competitors are other retailers using the same format.

    Thus, department stores compete against other department stores and

    supermarkets against other supermarkets. This competition between the

    same types of retailers is called intratype competition.

    Variety: To appeal to a broader group of consumers, many retailers are

    increasing the variety of their merchandise. Variety is the number of

    different merchandise categories within a store or department. By offering

    greater variety in one store, retailers can offer one-stop shopping to satisfy

    more of the needs of their target market.

    Scrambled Merchandising: The offering of merchandise not typically

    associated with the store type, such as clothing in a drug store, is called

    scrambled merchandising. Scrambled merchandising increases intertype

    competition, or competition between retailers that sell similar

    merchandise using different formats, such as discount and department

    stores.

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    Customers:The second factor in the microenvironment is customers.

    Customer needs are changing at an ever-increasing rate. Retailers mustrespond to broad demographic and lifestyle trends in our society, such as the

    growth in the elderly and minority segments of the US population and the

    importance of shopping

    Retail Strategy:indicates how the firm plans to focus its resources to

    accomplish its objectives. It identifies

    1) the target market, or markets, toward which the retailers will direct its

    efforts;

    2) the nature of the merchandise and services the retailer will offer to satisfy

    the needs of the target market; and

    3) how the retailer will build a long-term advantage over its competitors.

    Strategic Decision Areas:The key strategic decision areas for a firm involve

    determining its market, financial, location, organizational structure, and

    human resource, information systems, and supply chain, and customer

    relationship management strategies.

    Contd.

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    Retail Mix:To implement a retail strategy, management develops a retail

    mix that satisfies the needs of its target market better than that of its

    competitors. The retail mix is the decision variables retailers use to satisfy

    customer needs and influence their purchase decisions.

    Ethical and Legal Considerations:When making the strategic and tactical

    decisions discussed previously, managers need to consider the ethical and

    legal implications of their decisions in addition to the effects those

    decisions have on the profitability of their firms and the satisfaction of

    their customers. Ethics are the principles governing the behavior of

    individuals and companies to establish appropriate behavior and indicate

    what is right and wrong.

    Contd.

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    Retail Structure in India

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    Company Size

    Pantaloon Retail Ltd(Future Group venture)

    Over 2 million sq ft of retail space spread over 35 citieswith 65 stores and 21 factory outlets

    Shoppers Stop

    (K Raheja Group venture)

    Over 3.21 million sq ft of retail space spread over 23 cities

    with 51 stores

    Spencer Retail

    (part of RP-SG Group)

    Retail footage of close to 1 million sq ft across 45 cities

    with 200 stores

    Lifestyle Retail

    (Landmark Group venture)Approximately 15 lifestyle and eight Home Centre stores

    Bharti Retail

    74 Easyday stores with plans to invest about 2.5 billion

    USD over the next five years to add about 10 million sq ft

    of retail space in the country

    Reliance Retail 700 stores with a revenue of 7,600 crore INR

    Aditya Birla More575 stores with approximate revenue of 2,000 crore INR.

    Recently, purchased stake in Pantaloon Retail

    Tata Trent59 Westside stores, 13 Starbazaar hypermarkets and 26

    Landmark bookstores

    Retail Companies in India

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    PPT 1-22 Consumer Behavior Ignacio J. Vzquez E. 2007

    Organised Retail Structure in India

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    PPT 1-23 Consumer Behavior Ignacio J. Vzquez E. 2007

    Nature of Retail Industry is Changing

    Mom and Pop Store

    To Todays Retailer

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    PPT 1-24 Consumer Behavior Ignacio J. Vzquez E. 2007

    Trends in Retail Industry

    Growing Diversity in Retail Format

    Increasing Industry Concentration

    Globalisation

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    PPT 1-25 Consumer Behavior Ignacio J. Vzquez E. 2007

    Factors Underlying Trends of Modern

    Retail in India

    Economic development

    Improvements in civic situation

    Changes in government policies

    Changes in consumer needs, attitudes and behavior

    Increased investment in retailing

    Rise in power of organized retail

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    C B h i


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