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Information, Markets and SocietyInformation, Markets and Society
Kathy E. Gill30 June 2008Kathy E. Gill30 June 2008
30 June 2008 COM597 - Gill
OverviewOverview
What is an Info Economy? Economics 101
Types of goods Network effects
Examples and Discussion
What is an Info Economy? Economics 101
Types of goods Network effects
Examples and Discussion
30 June 2008 COM597 - Gill
But first ….But first …. This instrument can teach, it can illuminate; yes, and it can even inspire. But it can do so only to the extent that humans are determined to use it to those ends. Otherwise it is merely wires and lights in a box. There is a great and perhaps decisive battle to be fought against ignorance, intolerance and indifference. This weapon of television could be useful.
This instrument can teach, it can illuminate; yes, and it can even inspire. But it can do so only to the extent that humans are determined to use it to those ends. Otherwise it is merely wires and lights in a box. There is a great and perhaps decisive battle to be fought against ignorance, intolerance and indifference. This weapon of television could be useful. Edward R. Murrow, 1958, RTNDA Convention
30 June 2008 COM597 - Gill
What Is An Info Economy?What Is An Info Economy? “An economy based on the exchange of knowledge information and services rather than physical goods and services.”
Australian Gov’t, Dept. Finance and Administration, 2001.
“An economy based on the exchange of knowledge information and services rather than physical goods and services.”
Australian Gov’t, Dept. Finance and Administration, 2001.
30 June 2008 COM597 - Gill
History of Term, ConceptHistory of Term, Concept 1963: Tadeo Umesao, Kyoto University, forecast an information industry
1973: Daniel Bell, Harvard, described a knowledge-based post-industrial economy
1981: Frederick Williams, UT Austin, said the communication revolution had arrived and expounded on the “knowledge worker”
The Information Society, A Retrospective View. Dordick and Wang. 1993.
1963: Tadeo Umesao, Kyoto University, forecast an information industry
1973: Daniel Bell, Harvard, described a knowledge-based post-industrial economy
1981: Frederick Williams, UT Austin, said the communication revolution had arrived and expounded on the “knowledge worker”
The Information Society, A Retrospective View. Dordick and Wang. 1993.
30 June 2008 COM597 - Gill
BellBell Post-industrial society will be “organized around knowledge for the purpose of social control and the directing of innovation and change”
The transformation is industrial to service
Anticipated tension between high-tech, intellectual work and nonprofessionals
Post-industrial society will be “organized around knowledge for the purpose of social control and the directing of innovation and change”
The transformation is industrial to service
Anticipated tension between high-tech, intellectual work and nonprofessionals
30 June 2008 COM597 - Gill
Digital ExpectationsDigital Expectations Personal anecdote about trying to read journal article, Blackwell Publishing (UK)
Personal anecdote about trying to read journal article, Blackwell Publishing (UK)
30 June 2008 COM597 - Gill
Today (almost!)Today (almost!) 1997: Bill Gates traced the computer from mainframe to personal to network. “[W]e have the most powerful communications medium of all time… And the information age is changing business in a fundamental way… [as well as] the way we entertain … and … [educate] ourselves.”Information Technology, Corporate Productivity and the New Economy, p 4
1997: Bill Gates traced the computer from mainframe to personal to network. “[W]e have the most powerful communications medium of all time… And the information age is changing business in a fundamental way… [as well as] the way we entertain … and … [educate] ourselves.”Information Technology, Corporate Productivity and the New Economy, p 4
30 June 2008 COM597 - Gill
No Standard NomenclatureNo Standard Nomenclature
Info Economy, Post-Industrial Economy, “New” Economy?
One definition: the new economy is an integration of free-market economies, globalization and information technology Information Technology, Corporate Productivity and the New Economy, p 9
Info Economy, Post-Industrial Economy, “New” Economy?
One definition: the new economy is an integration of free-market economies, globalization and information technology Information Technology, Corporate Productivity and the New Economy, p 9
30 June 2008 COM597 - Gill
What is Information?What is Information? In the context of this class, anything that can be converted to bits, ie, digitized, is an information good Entertainment News Business Info Software
In the context of this class, anything that can be converted to bits, ie, digitized, is an information good Entertainment News Business Info Software
30 June 2008 COM597 - Gill
What is Information Technology?What is Information Technology?
Telecommunications, computers, software Communication: E-mail, IM, TheWeb Networks: Extranet, Intranet, Internet, LAN, WAN
Software: Expert systems, Enterprise Resource Planning, Query and Reporting, Data Mining
Networks: T1, T3, Wireless Protocols: HTTP, FTP, VoIP
Telecommunications, computers, software Communication: E-mail, IM, TheWeb Networks: Extranet, Intranet, Internet, LAN, WAN
Software: Expert systems, Enterprise Resource Planning, Query and Reporting, Data Mining
Networks: T1, T3, Wireless Protocols: HTTP, FTP, VoIP
30 June 2008 COM597 - Gill
Societal FactorsSocietal Factors Demand for IT:
Productivity? Effect of Growth:
Collapse of space and time Reduction of scarcity
Demand for IT: Productivity?
Effect of Growth: Collapse of space and time Reduction of scarcity
30 June 2008 COM597 - Gill
Competing TheoriesCompeting Theories Technology optimists
A new society without pollution; time for creative work; participatory democracy; perfect markets…
Technology pessimists No new society but an increase the divide between rich and poor; greater control over individuals; erosion of privacy…
Technology + economics +society
Technology optimists A new society without pollution; time for creative work; participatory democracy; perfect markets…
Technology pessimists No new society but an increase the divide between rich and poor; greater control over individuals; erosion of privacy…
Technology + economics +society
30 June 2008 COM597 - Gill
Summary Summary Use whatever label you wish … the makeup of our economy has changed. Information as a good and information technologies have replaced goods made of atoms and technologies resting on muscle.
Use whatever label you wish … the makeup of our economy has changed. Information as a good and information technologies have replaced goods made of atoms and technologies resting on muscle.
30 June 2008 COM597 - Gill
Economics 101Economics 101 Supply & Demand Market Structure Types of Goods Network Effects Examples/Discussion
Supply & Demand Market Structure Types of Goods Network Effects Examples/Discussion
30 June 2008 COM597 - Gill
What Is Economics?What Is Economics? Economics is the study of how people (and institutions) act in a society with limited resources (iow, scarcity) The choices are more diverse than simply $$ - it’s also time, work, savings
Driving principle: that people optimize the “utility” (satisfaction) of goods and services consumed - that we are rational
Economics is the study of how people (and institutions) act in a society with limited resources (iow, scarcity) The choices are more diverse than simply $$ - it’s also time, work, savings
Driving principle: that people optimize the “utility” (satisfaction) of goods and services consumed - that we are rational
30 June 2008 COM597 - Gill
John Kenneth GalbraithJohn Kenneth Galbraith “Faced with the choice between changing one’s mind or proving that there is no need to do so, almost everybody gets busy on the proof.”
“Faced with the choice between changing one’s mind or proving that there is no need to do so, almost everybody gets busy on the proof.”
30 June 2008 COM597 - Gill
Kuhnen & Knutson (2005)Kuhnen & Knutson (2005) Found that two brain areas known to be part of emotional processing (the limbic system) can help predict financial choices
Found that two brain areas known to be part of emotional processing (the limbic system) can help predict financial choices
30 June 2008 COM597 - Gill
Supply and DemandSupply and Demand Most widely used economic model
Describes how consumers and producers interact to determine the price of a good and the quantity that will be produced/sold
Most widely used economic model
Describes how consumers and producers interact to determine the price of a good and the quantity that will be produced/sold
30 June 2008 COM597 - Gill
Demand CurveDemand Curve Shows the quantity of a good (or service) that consumers are willing to buy at different prices
Assumes “all other things” remain constant (static)
Law of Demand: curve slopes “downward” (P on the vertical axis)
Shows the quantity of a good (or service) that consumers are willing to buy at different prices
Assumes “all other things” remain constant (static)
Law of Demand: curve slopes “downward” (P on the vertical axis)
30 June 2008 COM597 - Gill
Supply CurveSupply Curve Shows the quantity of a good (or service) that businesses are willing to sell at each price
Assumes “all other things” remain constant (static)
No “law of supply”
Shows the quantity of a good (or service) that businesses are willing to sell at each price
Assumes “all other things” remain constant (static)
No “law of supply”
30 June 2008 COM597 - Gill
Supply-DemandSupply-Demand
30 June 2008 COM597 - Gill
Competitive Markets (perfect competition)Competitive Markets (perfect competition)
No buyer or seller can influence price
Products and services are identical
No barriers to entry/exit Everyone (consumer, worker, producer) has access to perfect information on prices and costs
No buyer or seller can influence price
Products and services are identical
No barriers to entry/exit Everyone (consumer, worker, producer) has access to perfect information on prices and costs
30 June 2008 COM597 - Gill
Market StructureMarket Structure Classic Free (Competitive) Market Low fixed costs Marginal cost = price … marginal cost is the cost of producing one additional unit
The “Natural” Monopoly Large fixed costs Small/zero marginal costs
Classic Free (Competitive) Market Low fixed costs Marginal cost = price … marginal cost is the cost of producing one additional unit
The “Natural” Monopoly Large fixed costs Small/zero marginal costs
30 June 2008 COM597 - Gill
Economics of InformationEconomics of Information Costly to produce Inexpensive to re-produce Economist-speak:
High fixed costs, low marginal costs
Costly to produce Inexpensive to re-produce Economist-speak:
High fixed costs, low marginal costs
30 June 2008 COM597 - Gill
Economics of Attention Economics of Attention Info overload: “a wealth of information creates a poverty of attention” (Herbert Simon)
Info overload: “a wealth of information creates a poverty of attention” (Herbert Simon)
30 June 2008 COM597 - Gill
Types of Goods (1/2)Types of Goods (1/2)
Non-rival - a good that can be used by more than one person at the same time (an idea)
Non-excludable - it is not possible for the “owner” to exclude others from consuming this good (non-patented idea)
Non-rival - a good that can be used by more than one person at the same time (an idea)
Non-excludable - it is not possible for the “owner” to exclude others from consuming this good (non-patented idea)
30 June 2008 COM597 - Gill
Types of Goods (2/2)Types of Goods (2/2)
Rival Non-Rival
Excludable
• Most consumer goods• Private land• Services• Single license software
• Trade secrets• Multi-license software• Patents• Subscription web sites
Non-Excludable
• Public land• Most roads• Water - rivers, lakes
• “Public Goods”• Basic research• Defense, police, firemen• Lighthouse• “Open” websites• TV (not cable!)
30 June 2008 COM597 - Gill
Excludability and InformationExcludability and Information
From the World Bank: Assume someone produces a valuable theorem, but it cannot be kept secret -- it must be made immediately available. Because anyone can immediately use it, there is no way for an individual to profit from creating it.
From the World Bank: Assume someone produces a valuable theorem, but it cannot be kept secret -- it must be made immediately available. Because anyone can immediately use it, there is no way for an individual to profit from creating it.
30 June 2008 COM597 - Gill
Types of Excludability (traditional)Types of Excludability (traditional)
Trade Secrets (Coca Cola) Patents (Amazon One-Click) Copyright Will people create knowledge if they can’t
charge for it? WB says No. Open source movement says Yes.
Trade Secrets (Coca Cola) Patents (Amazon One-Click) Copyright Will people create knowledge if they can’t
charge for it? WB says No. Open source movement says Yes.
30 June 2008 COM597 - Gill
Digital Excludability (transitional?)Digital Excludability (transitional?)
DRM iTunes
Subscriptions RealNetworks and Napster, The Economist and the WSJ
Lawsuits
DRM iTunes
Subscriptions RealNetworks and Napster, The Economist and the WSJ
Lawsuits
30 June 2008 COM597 - Gill
An Experience GoodAn Experience Good A good is an “experience” good if a consumer has to experience it to value it Various biz strategies encourage “try before you buy”
A good is an “experience” good if a consumer has to experience it to value it Various biz strategies encourage “try before you buy”
30 June 2008 COM597 - Gill
Complementary GoodsComplementary Goods CDs + CD Player Websites “optimized” for a specific browser
Bluetooth headset & cellphone Issues: network effects & lock-in
CDs + CD Player Websites “optimized” for a specific browser
Bluetooth headset & cellphone Issues: network effects & lock-in
30 June 2008 COM597 - Gill
Network effects (1/2)Network effects (1/2)
Static analysis: One person’s decision to adopt a new piece of software (or other technology) has no effect on someone else’s welfare or decision to adopt
Assumes no network externality
Static analysis: One person’s decision to adopt a new piece of software (or other technology) has no effect on someone else’s welfare or decision to adopt
Assumes no network externality
30 June 2008 COM597 - Gill
Network effects (2/2)Network effects (2/2)
Dynamic analysis: The value of the software (or technology) depends upon the decisions of others (interoperability, for example)
Assumes there is a network externality
Dynamic analysis: The value of the software (or technology) depends upon the decisions of others (interoperability, for example)
Assumes there is a network externality
30 June 2008 COM597 - Gill
Locked In!Locked In! Consumers may be locked into a network because of “cost of exit” (switching) Contracts (cell phone 24-month policies) Training (learn a new system – ugh) Data conversion (from Word to Word Perfect, for example)
Search cost (finding the new product) Loyalty cost (frequent flyer programs, “minutes carry-over”)
Consumers may be locked into a network because of “cost of exit” (switching) Contracts (cell phone 24-month policies) Training (learn a new system – ugh) Data conversion (from Word to Word Perfect, for example)
Search cost (finding the new product) Loyalty cost (frequent flyer programs, “minutes carry-over”)
30 June 2008 COM597 - Gill
PhilosophyPhilosophy Varian thinks it’s a good thing for firms to figure out how to create a lock as a way to improve the bottom line
I think that, at best, it’s a short-term strategy and that it is potentially harmful to society
Varian thinks it’s a good thing for firms to figure out how to create a lock as a way to improve the bottom line
I think that, at best, it’s a short-term strategy and that it is potentially harmful to society
30 June 2008 COM597 - Gill
TippingTipping As market share increases for any one product (system, technology), there are increasing returns (externality) from increasing consumer demand, leading to dominance by one system
As market share increases for any one product (system, technology), there are increasing returns (externality) from increasing consumer demand, leading to dominance by one system
30 June 2008 COM597 - Gill
Examples Examples AM v FM radio Beta v VHS Mac v Windows QWERTY v DVORAK BlueRay v HD-DVD GSM v CDMA
AM v FM radio Beta v VHS Mac v Windows QWERTY v DVORAK BlueRay v HD-DVD GSM v CDMA
30 June 2008 COM597 - Gill
One More Point …One More Point … Time (fixed) + Info Explosion (overload?) = Increased competition for “old” media
Time (fixed) + Info Explosion (overload?) = Increased competition for “old” media
30 June 2008 COM597 - Gill
Conclusion (1/2)Conclusion (1/2)
Economy is increasingly reliant on information technologies and information
Firms in this sector have a different cost structure than traditional goods/sectors like ag or manufacturing
Economy is increasingly reliant on information technologies and information
Firms in this sector have a different cost structure than traditional goods/sectors like ag or manufacturing
30 June 2008 COM597 - Gill
Conclusion (2/2)Conclusion (2/2)
The products in this sector have characteristics of a public good -- the antithesis of a scarce, excludable good
Thus information technology is disruptive, economically and socially
The products in this sector have characteristics of a public good -- the antithesis of a scarce, excludable good
Thus information technology is disruptive, economically and socially
30 June 2008 COM597 - Gill
For WednesdayFor Wednesday Post to your blog …. Reflection on this week’s readings AND reflection on your learning goals for the quarter. Categorize both posts “Reflection”
Post to your blog …. Reflection on this week’s readings AND reflection on your learning goals for the quarter. Categorize both posts “Reflection”
30 June 2008 COM597 - Gill
Next AssignmentsNext Assignments 3 July: post your scholarly article and a reflection on the assigned article
8 July: post your book review 10 July: post a reflection on someone else’s scholarly article
10 July: face-to-face meeting here
3 July: post your scholarly article and a reflection on the assigned article
8 July: post your book review 10 July: post a reflection on someone else’s scholarly article
10 July: face-to-face meeting here
30 June 2008 COM597 - Gill
LabLab Demo “tagging” Set Up Wordpress Blogs
Demo “tagging” Set Up Wordpress Blogs
30 June 2008 COM597 - Gill
Resources (1/3)Resources (1/3)
The Inkjet Printer, from The Economist. (2002) http://emlab.berkeley.edu/users/bhhall/e124inkjetprinter.html
The Invention of Email, from Pretext Magazine (1998) http://emlab.berkeley.edu/users/bhhall/e124emailinvention.pdf
Hal R. Varian , “High Technology Industries and Market Structure” (2001) http://www.sims.berkeley.edu/~hal/Papers/structure/structure.html
Science and Engineering Indicators (2002) National Science Board. http://www.nsf.gov/sbe/srs/seind02/start.htm
The Inkjet Printer, from The Economist. (2002) http://emlab.berkeley.edu/users/bhhall/e124inkjetprinter.html
The Invention of Email, from Pretext Magazine (1998) http://emlab.berkeley.edu/users/bhhall/e124emailinvention.pdf
Hal R. Varian , “High Technology Industries and Market Structure” (2001) http://www.sims.berkeley.edu/~hal/Papers/structure/structure.html
Science and Engineering Indicators (2002) National Science Board. http://www.nsf.gov/sbe/srs/seind02/start.htm
30 June 2008 COM597 - Gill
Resources (2/3)Resources (2/3)
Michael L. Katz and Carl Shapiro. “Systems Competition and Network Effects,” Journal of Economic Perspectives, Vol 8 No 2 (1994)
Nicholas Economides. “The Economics of Networks,” International Journal of Industrial Organization, October (1996) http://www.stern.nyu.edu/networks/top.html
S.J. Liebowitz and Stephen E. Margolis. “Network Externality: An Uncommon Tragedy,” Journal of Economic Perspectives, Vol 8 No 2 (1994)
Michael L. Katz and Carl Shapiro. “Systems Competition and Network Effects,” Journal of Economic Perspectives, Vol 8 No 2 (1994)
Nicholas Economides. “The Economics of Networks,” International Journal of Industrial Organization, October (1996) http://www.stern.nyu.edu/networks/top.html
S.J. Liebowitz and Stephen E. Margolis. “Network Externality: An Uncommon Tragedy,” Journal of Economic Perspectives, Vol 8 No 2 (1994)
30 June 2008 COM597 - Gill
Resources (3/3)Resources (3/3)
Timothy F. Bresnahan. “The Economics of the Microsoft Case.” http://www.stanford.edu/~tbres/Microsoft/The_Economics_of_The_Microsoft_Case.pdf
Stephen Martin. “The Nature of Innovation Market Failure and the Design of Public Support for Private Innovation” http://www.sam.sdu.dk/undervis/92172.E03/martin_scott.pdf
Tore Nilssen and Lars Sørgard. “TV Advertising, Programming Investments, and Product-Market Oligopoly” http://www.nhh.no/sam/res-publ/2000/dp06.pdf
Timothy F. Bresnahan. “The Economics of the Microsoft Case.” http://www.stanford.edu/~tbres/Microsoft/The_Economics_of_The_Microsoft_Case.pdf
Stephen Martin. “The Nature of Innovation Market Failure and the Design of Public Support for Private Innovation” http://www.sam.sdu.dk/undervis/92172.E03/martin_scott.pdf
Tore Nilssen and Lars Sørgard. “TV Advertising, Programming Investments, and Product-Market Oligopoly” http://www.nhh.no/sam/res-publ/2000/dp06.pdf