9 March 2016 IS Solutions (ISL) has undergone a significant transformation into a data
solutions business over the last year, having acquired the enterprise
software company Celebrus Technologies for c £8.5m in early 2015.
Trading has been buoyant, with a string of upgrades, driven by strong
demand for the group’s analytics offerings, which now represent more
than 70% of the business. Despite the recent outperformance, we believe
the shares continue to look attractive on c 16x FY17e P/E, given the
relationships with software vendors and the broadening growth prospects.
Year end Revenue (£m)
PBT* (£m)
EPS* (p)
DPS (p)
P/E (x)
Yield (%)
12/13 9.8 0.9 3.0 1.60 45.7 1.2
03/15** 12.8 1.2 4.0 0.56 34.3 0.4
03/16e 18.0 3.3 7.4 1.60 18.5 1.2
03/17e 19.2 4.0 8.8 1.80 15.6 1.3
Note: *PBT and EPS are normalised, excluding amortisation of acquired intangibles, exceptional items and share-based payments. **03/15 is a 15-month period.
Specialists in data collection and analytics
Celebrus brings to ISL patented software solutions in omni-channel, real-time data
collection, which have been endorsed by major technology providers including SAS
and Teradata. The software is used by companies (notably in the retail and financial
services sectors) to analyse their customers’ interactions across multiple channels
(both online and offline) for the purpose of increasing customer loyalty and boosting
revenues. The market opportunity is substantial and growing apace, with business
analytics software forecast to grow by 8% pa over 2015-19 (IDC), while the web
analytics segment (which more closely represents ISL’s market) is forecast to grow
by 18.9% pa over 2014-22 to reach a size of $5.12bn (Wise Guy Reports).
Trading update: FY16 and FY17 significantly ahead
In its trading update in early February, ISL said it expects profitability in both FY16
and FY17 to be significantly ahead of market expectations. This is due to a further
two major analytics projects with new and existing customers in the retail and
financial services sectors. ISL also says it has number of other opportunities in the
pipeline, which have the potential to convert in the first half of this calendar year.
Forecasts: FY17 operating margins to top 20%
We forecast revenues to grow 40% in FY16 to £18.0m and for operating margins to
double to 19% on the strong growth in high-margin proprietary software sales. For
FY17, we forecast more modest 6% revenue growth, on lower third-party software
sales, but for the operating margin to rise by 240bp to 21.4%.
Valuation: Patented software in a high-growth market
ISL’s shares trade on 18.6x our FY16e EPS, falling to 15.5x in FY17e. Further, the
group generates strong cash flows and has a net cash position. In our view, these
ratings look attractive given the group’s strong position in data collection and
analytics including key partnerships with SAS, Teradata, Qlik and MicroStrategy.
IS Solutions Resumption of coverage
Big data analytics software specialists
Price 137p
Market cap £50m
Net cash (£m) at 30 September 2015 0.306
Shares in issue 36.4m
Free float 67.2
Code ISL
Primary exchange AIM
Secondary exchange N/A
Share price performance
% 1m 3m 12m
Abs 11.8 31.1 134.2
Rel (local) 4.0 32.0 159.7
52-week high/low 137.0p 51.0p
Business description
IS Solutions (ISL) is a data solutions provider. Its
solutions are primarily used by businesses to
analyse their customer’s interactions across
multiple channels (both online and offline) for the
purpose of increasing customer loyalty and
boosting revenues. ISL integrates the applications
(which includes its own Celebrus software), looks
after the hosting and provides ongoing managed
services.
Next events
Preliminary results Late June 2016
AGM Late July 2016
Analysts
Richard Jeans +44 (0)20 3077 5700
Bridie Barrett +44 (0)20 3077 5257
Edison profile page
IS Solutions is a research client of
Edison Investment Research
Limited
Software & comp services
IS Solutions | 9 March 2016 2
Investment summary: Big data analytics specialists
Company description: Patented analytics software
IS Solutions’ (ISL) analytics offerings are typically used by businesses to analyse their customers’
interactions across multiple channels for the purpose of increasing customer loyalty and boosting
revenues. ISL specialises in bringing together a range of components from various providers to
create a sophisticated system for the end-client. It integrates the applications, looks after the
hosting and provides ongoing managed services. Celebrus was acquired in 2015, bringing to ISL a
proprietary analytics software platform. The group has c 126 employees, including 26 in Chennai,
south-eastern India, who provide product development and support. Customers are typically larger
enterprises and ISL has a strong blue-chip client base, which includes Toshiba and SAS Institute
(its two largest), as well as Urenco, GSK, DWP, JD Williams, M&S and Toyota.
Financials: Software sales, projects and managed services
ISL has three revenue streams: licence sales (third-party software and ISL’s own Celebrus
software), projects and recurring revenue (includes managed services, recurring projects and
support). Traditionally, Celebrus software has been sold in partnership with independent software
vendors (ISVs), although ISL now also sells directly to smaller customers. The software is licensed
on a perpetual or recurring rental basis and, since it is priced on the basis of numbers of web
sessions, there is significant potential to expand revenues from existing customers as well as
winning new customers. ISL offers one-off projects such as building enterprise content
management solutions and websites, integrating analytics software and line of business (LOB)
applications. As commercial relationships grow, ISL gains regular project work and ultimately
ongoing managed services. The group has generated positive free cash flows from FY07 and we
forecast free cash flow of more than £3m in both FY16 and FY17.
Exhibit 1: Long-term revenue and margin trends
Source: IS Solutions, Edison Investment Research
Sensitivities: Managing the growth
While we regard internet-related businesses as having a relatively high sensitivity to economic
downturns, the industry has matured and has become significantly more sophisticated since the
dotcom fallout. ISL’s Celebrus software enjoys the support of a portfolio of patents. Nevertheless,
the market continues to evolve apace and there is always a risk that the product could be
surpassed by larger competitors. A major challenge for ISL is recruiting/retaining suitably qualified
candidates to satisfy demand from a wider customer base and keeping business partners content.
Valuation: Celebrus boosts the margin potential
The stock trades on 18.6x our FY16e EPS, falling to 15.5x in FY17e. Based on our forecasts, which
incorporate conservative growth assumptions and a 30% long-term margin target, along with a
weighted average cost of capital (WACC) of 11%, our DCF model values the shares at 180p, 31%
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IS Solutions | 9 March 2016 3
above the current share price. We see significant upside if management can sell its solutions
across a broader customer base or provide a core analytics capability to a major global retailer.
Company description: Software and IT services
Historically, ISL established a specialism in web services, developing and managing all areas of
customers’ internet activities and hosting. ISL offers solutions around data collection and analytics,
online risk management, web and enterprise content management, security and training. To
achieve this, ISL partners with leading technology vendors including Adobe, IBM, Kofax, Microsoft,
Oracle and SAS. It also utilises its own proprietary Celebrus big data platform. Additionally, ISL
provides SAS platform modernisation and enterprise analytics upgrade capabilities including on-
premise appliance deployment. Further, ISL offers project work and managed services such as
building, testing and managing corporate websites. It resells a range of internet-related software
products from leading ISVs such as Adobe, EMC, Oracle and SAS, covering the areas of web
portals, content/document management and analytics. Across these three areas the company
offers project development services, web-based LOB (eg links into ERP, CRM, manufacturing
systems, etc), systems integration and managed services. The group splits its project people into
four units: Java Group, .NET Group, Analytics Group and Support Group. The Support Group is
funded by managed services contracts, while the other units are funded by projects and software
sales.
Exhibit 2: Share price performance since 2004
Source: Bloomberg, company announcements
Strategy: All about the data
Following the acquisition of Celebrus Technologies in early 2015, ISL has strengthened its focus on
data collection and analytics. ISL traditionally operated an IT services model around projects and
managed services. It also generated software resales as part of its relationship with ISVs. With the
acquisition of Celebrus, ISL now owns its own high-margin proprietary software platform, which
complements the solutions of its partners. The plan now is to improve on Celebrus’s indirect
business model, introducing a direct sales force to target smaller customers and establish a US
office to provide services and support for the growing US customer base. Sales of third-party
software are being de-emphasised, as is the content/document management area as the group
continues to increase focus on data collection and related big data analytics.
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Pen
ce
SAS contract winBuys Windmill House
freehold
Invests £0.7m in Speed-Trap in 2010 and £0.1m in 2012
Acquires chapter26 for up to £1.27m
Buys the balance of Speed-Trap for c £7.7m
Peter Kear appointed CEO, Carmel Warren appointed CFO
IS Solutions | 9 March 2016 4
Acquisition of Celebrus Technologies
In January 2015, ISL completed the acquisition of the remaining 89% of Speed-Trap Holdings, the
parent company of Celebrus Technologies, for c £7.7m. ISL already held an 11% stake in Speed-
Trap, having spent £0.7m in 2010 and £0.1m in 2012. The £7.7m consideration included £1.5m in
cash with the balance in new ordinary shares. ISL knew Celebrus well, having worked with the
company since 2000, and had invested in Speed-Trap since October 2010, with John Lythall
holding a non-executive director role since that date. Celebrus’s 20 employees have since rebased
from the offices at Newbury, west of Reading, to ISL’s HQ in Sunbury.
In purchasing Celebrus, ISL took the view that it could improve the business model and cross-sell
services to Celebrus’s client base, using ISL’s ISO 27001 and PCI security accreditations. Despite
having an attractive product offering and high-profile ISV partner/resellers, Celebrus was subscale
and only breaking even. ISL also refinanced Speed-Trap’s expensive debt and reduced costs by
moving the business to ISL’s Sunbury offices. Celebrus has c £4m of accumulated tax losses.
What does Celebrus software do?
Celebrus’s software manages highly detailed data feeds that provide individual consumer-level data
in relation to their interactions with websites, mobile applications and social media. The data are
primarily used for the purpose of increasing customer loyalty and boosting revenues or for spotting
fraud. The key advantages of Celebrus are that it does not require any tagging and it operates at
the individual user level. Competing solutions use tagging, which is less efficient, and many can
only provide aggregated data (ie aggregating all the activity on a website). To monitor website
experience and target advertising most effectively, customers require individual user-level data.
Celebrus lists the follow six USPs:
Detailed – individual-level data.
Multi-channel – website, mobile and social data.
Complete – all data captured, not just what is tagged.
Easy – tagging-free deployment across all channels.
Flexible – on-premise or SaaS options.
Fast – real-time (milliseconds) or <60-second data feeds.
What are tags and tag-free?
A tag is the standard means by which data are collected on a website to power online marketing
and analytics. Tags are not the same as cookies, which are text-only strings of code placed on a
device. Tags are set up in HTML or JavaScript code to track specific activity on a website. Each
activity being tracked needs to be separately coded and organisations with a large web presence
comprising multiple websites and brands can take weeks or months to roll out. Celebrus’s patented
solution avoids tagging by using a single line of code at the bottom of the web page, which inspects
the browser’s Document Object Model (DOM) to determine what data can be captured. Due to this
simplicity, the work involved in a Celebrus environment is drastically reduced to a single change
covering entire websites.
Investment case: An exciting investment proposition
ISL has built up strong domain expertise in internet technologies and services, e-commerce and the
related analytics space over the last 30 years. Its goal has always been to monitor the evolving
marketplace for best-of-breed solutions to offer its customers. In working with a broad range of
ISVs, as an independent systems integrator, ISL has been able to develop a strong understanding
IS Solutions | 9 March 2016 5
of the range of solutions available and how they can be applied. We see the acquisition of Celebrus
as a bold move, since Celebrus is a core component to a range of solutions offered by major ISVs,
and other software vendors are unable to replicate the solution due to its patents.
We note the following points on the investment case:
Attractive valuation characteristics
Our DCF valuation is based on conservative assumptions, including 6.3% CAGR over the next five
years. If we assume 20% CAGR, which in our view is quite possible given the industry dynamics
and strength of the group’s offerings, the valuation would rise to 319p. Reducing the WACC by 1%
to 9% would lift the valuation to 373p. The attraction is supported by the traditional P/E valuation of
just c 16x FY17 in spite of 19% earnings growth in FY17 and a net cash balance sheet position.
Strong industry dynamics
According to industry analyst IDC, the worldwide business analytics market was $40bn in 2014 and
is forecast to grow 8% annually over 2015-19. The web analytics segment (which more closely
represents ISL’s market) is forecast to grow by 18.9% pa over 2014-22 to reach a size of $5.12bn
(Wise Guy Reports). Separately, IDC sees the big data technology and services market growing at
a CAGR of 23.1% over 2014-19, with annual spending reaching $48.6bn in 2019. In big data, IDC
forecasts the software segment, which consists of information management, discovery and
analytics and applications software, to grow at a CAGR of 26.2%.
String of upgrades over the last year
In its trading update in early February, ISL said profitability in FY16 will be significantly ahead of
market expectations. This is due to a further two major projects with new and existing customers in
the retail and financial services sectors. The two contracts will add contracted revenue of up to £2m
in FY16 and more than £250k of recurring revenue. ISL also says it has a number of other
opportunities in the pipeline, which have the potential to convert in the first half of this calendar
year. Consequently, FY17 trading is also expected to be significantly ahead of market expectations.
The latest guidance upgrade follows the upgrades since the group completed the integration of
Celebrus, with significant upgrades in September and November.
Highly attractive business model
Celebrus software is licensed on a perpetual basis (with 20% support and maintenance) or a rental
basis (typically for a three-year term). Pricing is based on numbers of web sessions, and hence the
solution is aligned to the success of the customers and there is significant potential to expand
revenues from these existing customers. Since 2008, Celebrus has been operating a partner model
and no longer sells directly to customers. ISL seeks partners where Celebrus can add a whole new
dimension to the partner’s product offering and hence enhance its attractiveness to its partner’s
customers. Winning new business often involves a proof of value to prove the software will work for
the customer. There are two classes of partner licences: OEM and reseller. With an OEM licence,
the Celebrus solution is embedded into the ISV partner’s own software, and the ISV looks after tier
one support. Current partners include SAS, Teradata, MicroStrategy, Qlik and Pegasystems. Since
ISL works closely with its ISV partners and has intricate knowledge of their solutions as well as its
own Celebrus software, it is in a strong position to offer the systems integration work that comes
with product sales, along with any related hosting and managed services.
Patented software
Celebrus, which was founded in 1999, has established a portfolio of patents that revolve around
online data collection techniques, dating from 2000. Of particular importance are two patents that
IS Solutions | 9 March 2016 6
underpin Celebrus's tag-free, client-side data collection, detailing how the data collection process
dynamically configures itself on a page-by-page basis, coupled with auto-discovery of page content
by traversing the web page structure. Recent applications have been granted in the US, covering
techniques to provide effective tracking, as the technology and privacy legislation, as well as
restrictions around cookies, evolve.
Attainment of PCI certification for managed services
ISL has extended its data security capabilities with certification in the Payment Card Industry Data
Security Standard (PCI DSS). This follows on from the achievement of ISO 27001 Information
Security Management accreditation in 2011 and means that ISL can now take payments on behalf
of its managed services customers. Having been to ISL’s Sunbury offices, we have seen the
emphasis ISL puts on security. It currently has one customer utilising the PCI DSS certification –
The Ice Organisation. Nevertheless, ISL believes this will be an important driver for the business
given the scale of customers operating in the retail and financial services spaces.
Proof of the proposition
JD Williams case study (JDW is a long-term client of Celebrus)
JD Williams (JDW, part of N Brown Group) is a leading UK omni-channel retailer, operating over 20
successful brands. It generates over half of its sales online while also offering customers the
chance to carry shopping bags across its websites and complete the checkout on any site. JDW’s
ranges of products include clothing, footwear, household and electrical goods. These products need
to be carefully targeted at the right customers and provided through whichever channels the
customer demands.
Celebrus has been working with JDW since 2009, with JDW a rare direct customer of the software
vendor. We note that JDW uses Teradata data warehouse and digital marketing tools as part of the
solution. This relationship has been a very important testing ground for Celebrus, as determining
what can be done, both with the Celebrus software and its partners’ tools, has developed
significantly. Revenues from this customer continue to grow, as the revenue model is tied to the
number of web sessions, and is therefore directly linked to the success of the product.
JDW’s customers are increasingly using multiple devices, with mobile traffic now accounting for
over 50% of all sessions. While this creates new challenges in the quality of the customer
experience, the company’s analysis of customer behaviour has revealed that those using multiple
devices are significantly more valuable to the business through greater overall sales. The
challenge, therefore, was to ensure that the quality and relevance of each customer’s experience
was maximised, regardless of changing behaviour and devices.
JDW has created a single repository for all trading and customer data in a Teradata data
warehouse. Since 2010 the company has captured and retained every single website click, search,
basket add, purchase and more within Celebrus, generating c 65GB of customer data each month.
Using Celebrus, JDW is able to:
quickly compare conversion rates between individuals that do and do not use the image
zooming;
assess the way that customers are responding to the overall experience; and
allocate a customer account number to around 50% of traffic, which means it can build up a
picture of what each individual is doing on the website in one session and then stitch that
together over multiple sessions to get a highly detailed single customer view.
IS Solutions | 9 March 2016 7
JDW combines offline and online data within Teradata, which provides the company with deep
customer insight, including contact, payment and order history, as well as exposure to marketing
campaigns, building an accurate picture of lifetime value and the creation of a profit score for every
individual. The retailer is becoming increasingly sophisticated in its use of customer data, for
instance by using predictive modelling to understand the likelihood of a customer making a
purchase. The retailer has also created a number of behavioural personas – such as value hunters,
frequent abandoners and on-trend customers – to create a more relevant and personal experience
as customers arrive onsite. If there is downtime on the site, JDW can track the people who hit a
holding page and follow up with an email and the company is now using this customer experience
data to inform ongoing website development.
Teradata (an ISV reseller partner of ISL/Celebrus)
Teradata has a resellers licence, selling Celebrus as part of a package to its customers that also
includes Teradata’s own IP along with open source components. Despite being a reseller, Celebrus
also handles tier one support. Exhibit 2 shows a chart from Teradata’s own marketing information
that demonstrates Celebrus in action, as part of a unified and fully functioning system for the end-
client. Celebrus (positioned at the bottom left of the diagram) acquires the detailed individual-level
data via a range of channels. The data are stored in Hadoop and subsequently fed into Teradata
Aster Database and Teradata Customer Data Warehouse when needed for analysis, utilising
Teradata’s Unified Data Architecture components. This feeds back through to the original channels,
creating a perpetual loop.
Exhibit 3: How Celebrus fits into a Teradata installation
Source: Teradata
IS Solutions | 9 March 2016 8
Expanded agreement with SAS Institute (an OEM partner)
SAS has an OEM agreement with Celebrus, whereby Celebrus software is embedded in SAS’s
software. SAS is a leader in business analytics software and services, and the largest independent
vendor in the business intelligence market. The contract win with SAS in 2010 was a strong
endorsement, both of ISL’s systems integration work and Celebrus’s intellectual property. ISL works
closely with SAS on the sale, implementation and ongoing management of products in SAS’s
customer intelligence suite. Specifically, ISL is expert in the delivery of the SAS Adaptive Customer
Experience solutions – Customer Experience Analytics, Customer Experience Targeting and
Customer Experience Solutions – as well as SAS Marketing Automation. In 2010, ISL announced a
global partnership with SAS, whereby ISL carries out the implementation for SAS CXA products
globally, along with hosting. Implementation is mostly done remotely, but some installations are
onsite. The contract has been extended to include more SAS products as a global reseller. SAS
analytics contracts are very high level, with values typically exceeding £1m. SAS software is often
regarded as difficult to implement and use, but once up and running, customers have the benefits of
its highly sophisticated analytical capabilities including strong visual analytics. The SAS/ISL
partnerships’ biggest CXA customers are in the retail and finance industries.
The competitive environment in analytics
In recent years ISL’s focus has increasingly shifted towards analytics – initially web analytics, but
more recently this has moved to include all channels (or omni-channel). While the e-commerce
segments (web and increasingly mobile) clearly lead this industry, the move to omni-channel is a
natural progression, since it involves combining the separate data sets (eg web, in store, call
centre, email, mobile) to create a broader and more rigorous analysis.
It is important to understand the structure and dynamics of the analytics market. The overall
software market in the advertising and marketing vertical is complex, growing quickly and fast
moving, with many vendors claiming to have offerings in areas such as Customer Experience
Analytics, Customer Interactions Solutions and similar-sounding categories. ISL’s Celebrus
operates in the high-end enterprise software market, which includes companies such as Adobe,
EMC, IBM and SAS, offering highly sophisticated solutions. It also competes to a lesser degree with
Google Analytics (which provides aggregated data) and there are also some smaller players
including SDL (Tridion), AT Internet (XiTi, SmartTag) and Webtrekk. The companies ISL is most
often up against are the major ISVs Adobe and IBM. Adobe implements its Adobe Analytics
Premium solution itself over the web, while IBM Digital Analytics implementations are handled by
IBM Global Services. ISL sees very little competition via the major systems integrators in the web
analytics space as this is primarily a technology battle, with ISL and its ISV partners (of which SAS
CXA is the largest) competing against Adobe and IBM.
The output from an enterprise analytics solution can help internet businesses to tailor their
websites, refine their marketing strategies, improve customer experience, increase cross-selling
rates and reduce fraud. Most demand has been from B2C companies (primarily retailers, banks and
consumer finance companies) seeking greater understanding of the relationships with their
customers and with the goal of improving their revenues while reducing costs and risks. ISL
estimates that a typical e-commerce company is now spending more than a third of its online
marketing budget on analytics, from less than 10% in 2009, with the increase partly driven by the
requirement to link the new sophisticated solutions into companies’ back offices systems.
In our view, the ability to offer a unified and fully functioning system using the best components from
a range of vendors puts ISL/Celebrus in a strong position to compete with larger players. We also
note that the competing solutions can be less efficient, taking significantly longer to download data
IS Solutions | 9 March 2016 9
for analysis than a typical Celebrus system. Further, Celebrus’s system avoids tagging by collecting
data directly from the DOM.
The Digital Analytics Association defines web analytics as the measurement, collection, analysis
and reporting of internet data for the purposes of understanding and optimising web usage. It is
essentially about the analysis of internet data for optimising e-commerce performance. ISL has
established a strong niche in this market, having operated in the sector from the early years when
the software involved little more than counting hits on websites. Consequently, the group has
developed strong relationships with major software vendors including Webtrends and most recently
with SAS and Celebrus, which it subsequently acquired in 2015.
ISL’s web analytics domain knowledge is built around the following:
Technological know-how: dealing with the web and clients’ internet infrastructures requires
understanding of many disparate systems and a multitude of different technologies.
A customer may have a range of websites, running across different group companies and using
different technologies. The solution may involve linking up with the customer’s ERP system, or with
information from call centres, so the customer can identify the past activities of individuals on its
website, such as their purchase history and what they have been requesting information on. The
degree of complexity will affect the time it takes to put a solution together.
Understanding the business rules: understanding precisely what can be done, relating that to the
client’s goals and translating it into a system that can deliver.
Empirical evidence of the strength of the group’s domain knowledge includes the following:
1. ISL is used in all SAS’s English-speaking (and some non-English speaking) web analytics sales
and SAS will even pull ISL’s Web Analytics Support Group to the US for pre-sales. We note the
company has a pre-sales person in the US to promote sales in North America.
2. There have been a number of cases when enterprises have requested large IT services
companies to implement a solution. However, the IT services company did not have the
specialist skills and so the request was sent back to the software vendor and the work
eventually came back to ISL.
3. ISL is seeing strong demand from customers wanting to interpret data and offers a specialist
data analysis service.
A typical analytics managed services project
We note that analytics typically involves long sales cycles and often a proof-of-value phase. Around
50% of contracts are for replacing existing solutions, while the balance is for entirely new solutions.
A typical ISL managed services project will operate as follows:
4. Building the infrastructure: the support group will set up the hardware, operating system,
software and databases.
5. Implementation: the analytics group examines the project from the client’s side. This involves
assessing the client’s website technology along with the client’s different back office systems.
The analytics group then determines what is required and translates this into a system that
delivers the solution.
6. Going forward: the support group will then run the system.
Financials
The acquisition of Celebrus was transformational, as it brought a proprietary software platform to
the group. The acquisition has clearly been very successful, having been subscale, but it is now
benefiting from being part of a larger organisation by an increasing pipeline of opportunities and
IS Solutions | 9 March 2016 10
securing new business. Following the acquisition, the group changed its balance sheet date from
31 December to 31 March. Hence the FY15 reporting period was 15 months.
H1 results and February trading update
Group revenue rose 118% in H116 to £7.04m, including 81% growth from the continuing IS
Solutions business (to £7.04m) and a strong performance (£1.43m) from the acquired Celebrus
Technologies. 72% of group revenue came from analytics and management expects analytics to
represent at least 70% of group revenue in the foreseeable future. The company declared an
interim dividend of 0.50p, compared with zero in the comparative period.
Contract wins: during H1 the group secured two additional major contracts with existing and new
customers from within the financial services and airlines industries. The two contracts vary in
duration and size; in total over the current financial year they are expected to contribute around
£4m in contracted revenue and in excess of £350k of annual recurring revenue.
Investment in people: ISL is expanding its European direct sales team, which will focus on selling
the analytics solutions to smaller customers. The group is in the process of opening a US office to
support its marketing and sales drive, and has already employed several personnel. The US office
will provide real-time customer service and pre-sales support to the group’s substantial and growing
US business.
Costs and margins: cost of sales represents direct bought-in costs, bought-in contract costs, eg
datacentres, developers and most of the support group. Group gross margins rose by 1480bp to
46.8%, reflecting the impact of a full period contribution from the high-margin Celebrus software
business. Operating costs jumped by 51% to £2.4m due to the inclusion of Celebrus’s costs along
with growth.
Balance sheet: the group ended the period with net cash of £0.3m, including cash of £2.1m, and
borrowings of £1.8m. Borrowings include c £0.5m secured on the mortgage over the group’s head
office in Sunbury-on-Thames.
Exhibit 4: Half-by-half analysis
FY14/15 (15 months) FY15/16e FY17e
H1 (six months) H2 FY H1a H2e FY FY
Product 813 1,114 1,927 1,448 1,302 2,750 3,575
Project work 1,060 5,086 6,146 4,768 5,552 10,320 9,546
Recurring revenues 2,006 2,760 4,766 2,254 2,696 4,950 6,039
Total Revenue 3,879 8,960 12,839 8,470 9,550 18,020 19,160
Product 127 410 537 709 721 1,430 2,467
Project work (252) 1,818 1,566 2,137 2,197 4,334 3,723
Recurring revenues 1,364 1,202 2,566 1,116 1,359 2,475 3,020
Gross profit 1,239 3,430 4,669 3,962 4,277 8,239 9,209
Gross Margin 31.9% 38.3% 36.4% 46.8% 44.8% 45.7% 48.1%
Other operating costs & income (1,584) (1,856) (3,440) (2,392) (2,450) (4,842) (5,094)
Adjusted operating profit (345) 1,574 1,229 1,570 1,827 3,397 4,115
Operating Margin (8.9%) 17.6% 9.6% 18.5% 19.1% 18.9% 21.5%
Net interest (9) (25) (34) (32) (48) (80) (70)
Edison Profit Before Tax (norm) (354) 1,549 1,195 1,538 1,779 3,317 4,045
Share-based payments 4 (8) (4) (1) (19) (20) (30)
Exceptional items 0 (539) (539) 0 0 0 0
Profit before tax (FRS 3) (350) 1,002 652 1,537 1,760 3,297 4,015
Source: IS Solutions, Edison Investment Research
Outlook: at the time of the interims, management reported that trading for both the continuing IS
Solutions business and Celebrus remained strong. It said that the company had already added two
new customer projects in H2, one with a new retail customer and the other with an existing financial
services customer where it was entering the second phase. These two projects will add £150k of
IS Solutions | 9 March 2016 11
recurring revenue in H2. In addition, ISL says it has a number of other exciting opportunities in the
pipeline with the potential to convert before the end of the financial period.
In its February trading update, ISL said that it was continuing to witness stronger demand, resulting
in sales for both the IS Solutions business and Celebrus now well ahead of management budget.
ISL said it had secured a further two major projects with new and existing customers operating in
the retail and financial services sectors. It is anticipated that these will add contracted revenue of up
to £2m in FY16 and in excess of £250k in annual recurring revenue. Further, the group says it has
“a number of other exciting opportunities in the pipeline with the potential to convert these in the
first half of this calendar year”.
Additionally, we believe ISL will be benefiting from the weakening of the £/US$ as it will boost day
rates, which are quoted in US dollars, when converted to pound sterling.
Management changes: in November, ISL announced a number of changes to its senior
management. From 1 April 2016, John Lythall, ISL co-founder and MD, will step down after 30
years of service. John will remain with the business as a consultant and non-executive director. He
will hand over the mantle to Peter Kear, who will take up the role of CEO at the start of the new
financial year. Peter, currently sales director, was also a co-founder of ISL. He has worked with
John since 1977 and was appointed an executive director on its formation in 1985.
In November 2015, Mrs Carmel Warren, FCA, was appointed CFO. Carmel joined the group
following the acquisition of Speed-Trap Holdings where she held the position of CFO and played a
key role in managing the sale process to ISL. She is an experienced financial director with over 20
years' experience across multiple industries. Her operational and board-level experience ranges
from start-ups to blue-chip companies. Also in November, Mark Boxall rejoined the business as
operations director of the trading subsidiaries. Mark has in excess of 20 years’ experience gained in
the IT industry. He has considerable operational, sales and financial experience, having been both
board director and senior manager at technology consultancies and product-based technology
companies such as rbase, Morse, PTC and Siemens. His most recent role has been senior
manager at EMC, where he was responsible for managing sales engagements, to transform IT, for
the largest global investment banks. Mark was a founding director of Chapter26, which was
acquired by ISL in 2008.
Forecasts
We forecast group revenues to grow by 40% (or 75% over an annualised FY15, which covers 15
months) in FY16 to £18.0m, and by 6% in FY17 to £19.2m. We forecast operating profit to jump c
250% (over annualised FY15) to £3.4m in FY16, rising 21% to £4.1m in FY17.
Our key forecast assumptions are as follows:
Licence sales: these represent a mix of high-margin proprietary software licence sales and
low-margin resales, which are now being de-emphasised, but are still potentially very lumpy
and difficult to forecast. We assume revenues rise by 78% (over an annualised FY15) to £2.8m
in FY16, reflecting the full period contribution from Celebrus in FY16, and then rise by 30% in
FY17. We assume a 52% contribution margin in FY16, rising to 69% in FY17 as software
resales are de-emphasised.
Project work: ISL offers one-off projects such as building content management solutions (ie to
handle content, documents, details and records related to the organisational processes of an
enterprise), designing and building company websites, integrating web analytics software
(measurement, collection, analysis and reporting of internet data) and LOB applications
(computer applications that are vital to running an enterprise). Contracts are based on time and
materials, and margins are typically 38-40%. We assume revenues rise by 110% in FY16 (over
annualised FY15) to £10.3m, easing by 7.5% in FY17 to £9.5m. We assume 42% gross
margins in FY16, easing to 39% in FY17.
IS Solutions | 9 March 2016 12
Recurring revenues: this division has four components: some regular fixed-term project work
(ie developers commissioned on an ongoing basis); software licence renewals and
maintenance, both of which relate to resales that are now being de-emphasised; managed
services (which is growing the fastest); and proprietary software (software rentals and support
& maintenance from traditional licence sales). Managed services incorporate remote
management, hosting, business intelligence, business continuity (eg ensuring websites etc are
always available to customers) and application support. Managed services contracts are fixed
price, plus labour, with margins typically 45-50%. We assume revenues rise by 30% in FY16
(over annualised FY15) to £5.0m and by 22% in FY17 to £6.0m, with the growing managed
services business representing a larger share following the recent declines in software
renewals. We assume contribution margins of 50% going forward.
Group gross margins: cost of sales represents software, some hardware and staff costs
(engineers). We forecast a group gross margin of c 46% in FY16 and c 48% in FY17.
Operating costs/margins: operating costs are mainly selling and administration expenses
(largely staff costs), as well as software development expenditure (substantially all R&D is
written off as incurred). We assume underlying operating costs rise by c 77% in FY16, over the
annualised FY15 and after including Celebrus, and 5.5% in FY17. We forecast operating
margins to rise to 18.9% in FY16 and to 21.5% in FY17.
Exhibit 5: Forecasts
Year end Dec Dec Dec March March March
2011 2012 2013 2015* 2016e 2017e
Revenues (£'000s)
Product 2,027 1,482 1,567 1,927 2,750 3,575
Project work 2,475 3,052 4,003 6,146 10,320 9,546
Recurring revenues 4,559 4,674 4,199 4,766 4,950 6,039
Group revenue 9,061 9,208 9,769 12,839 18,020 19,160
Growth (%) (17.5) 1.6 6.1 31.4 40.4 6.3
Product 446 296 270 537 1430 2467
Project work 792 915 1231 1566 4334 3723
Recurring revenues 2479 2676 2665 2566 2475 3020
Gross profit 3,717 3,887 4,166 4,669 8,239 9,209
Gross profit margin (%) 41.0 42.2 42.6 36.4 45.7 48.1
Operating expenses (2,815) (3,050) (3,186) (3,416) (4,828) (5,094)
Capitalisation of dev costs (net) 0 56 (18) (24) (14) 0
Adjusted operating profit 902 893 962 1,229 3,397 4,115
Operating margin (%) 10.0 9.7 9.8 9.6 18.9 21.5
Growth (%) 19.9 (1.0) 7.7 27.8 176.4 21.1
Net interest (34) (33) (23) (34) (80) (70)
Profit before tax norm 868 860 939 1,195 3,317 4,045
Share based payments (5) (3) (3) (4) (20) (30)
Exceptional items (net of tax) (33) (65) 30 (539) 0 0
Profit before tax 830 792 966 652 3,297 4,015
Taxation (67) (62) (173) (120) (663) (809)
Net income 763 730 793 532 2,634 3,206
Adjusted EPS (p) 3.2 3.2 3.0 4.0 7.4 8.8
P/E - Adjusted EPS 42.4 42.7 45.2 33.9 18.6 15.5
Source: IS Solutions, Edison Investment Research. Note: *15-month period.
Investment, interest and tax: we forecast an £80k net interest charge in FY16, noting the
group still has a mortgage to pay while cash generates negligible interest. The group benefits
from UK R&D tax credits and we are forecasting an effective tax rate of 20% going forward.
Cash flow and balance sheet: the group had £0.3m net cash as at 30 September 2015. We
forecast free cash flow (after capex) of c £3.1m in FY16 and £3.3m in FY17. We forecast
£0.9m net cash at the end of FY16, rising to £3.6m net cash a year later.
IS Solutions | 9 March 2016 13
Sensitivities: Managing the growth
While we regard internet-related businesses as having a relatively high level of sensitivity to
economic downturns, we note that ISL was resilient during the 2008/09 global economic crisis. In
our view the industry has matured and has gained significantly in sophistication since the dotcom
fallout. This has resulted in somewhat stronger barriers to potential new entrants, and we believe it
should temper the sector-specific volatility we have seen in the past. Sensitivities include:
Economic downturn: ISL’s businesses are sensitive to IT spending patterns. However, the
group’s recurring revenues (c 30% of FY16e) and regular project work provide some protection.
Further, the more international profile of incremental revenues generated from SAS-related
work is likely to reduce the group’s exposure to the UK economy.
Competition: the group faces competition from well capitalised systems integrators, ISVs
selling directly and through other resellers and in-house IT departments. However, ISL gains an
edge from its domain knowledge, independence, partnerships and infrastructure.
Technological change: the group’s analytics software solutions are at risk of being surpassed
by competitors. ISL benefits from several patents, although two of the group’s key patents are
relatively mature and could expire over the next few years (when do they expire?).
Nevertheless, we expect ISL to continue to file patents to protect its IP. The group has some
sensitivity to the technological successes of its ISV partners. The ongoing battle over privacy
(around the various technology ecosystems) and ad-blocking software could put limitations on
the potential benefits of analytics solutions.(make sense?)
Customers: the loss of a key customer could potentially reduce revenues by more than 10%.
However, ISL has been reducing its dependency on its largest customers, with which its
relationships are long-running and appear to be strong in our view.
Suppliers: a value-added reseller’s (VAR) success depends on the quality of products from its
suppliers as well as its ability to negotiate favourable terms and maintain good relationships
with them. ISVs do have the option to sell directly to customers. However, most ISVs benefit
significantly from having partners to distribute/implement their solutions as well as to provide
ongoing training and support.
Staff issues: the gain or loss of key staff could have a significant impact on this business. The
ability of the group to recruit suitably qualified employees to satisfy customer demand may
have an impact on the group’s propensity to maintain its relationships with its customers and
partners and hence to manage the long-term growth of the business.
Public sector exposure: while ISL has some moderate exposure to public sector bodies, this
is largely related to lower-margin software sales (eg Adobe enterprise software at 3.5%), which
the group is now de-emphasising.
Potential regulation: US and EU rules may compromise the ability to hold consumer data. We
note that ISL is not involved in third-party cookies, where the main controversy lies.
Valuation: Strong software offering in growth space
Having been involved in the internet sector since 1994, ISL has built strong domain expertise in
lucrative niche areas, which would be challenging for other companies to emulate. The acquisition
of Celebrus has fortified the group's position in data collection and analytics. The group is building a
sizeable managed services business and consequently growing a strong recurring revenue base
which, combined with Celebrus, is lifting group margins. Further, we also note the high-quality blue-
chip names in the client base, which provide strong references for new business. We believe there
is a blue-sky opportunity if ISL was able to displace an in-house analytics system at one of the large
global retailers.
We highlight the following points on the group’s valuation:
IS Solutions | 9 March 2016 14
Traditional valuation measures: in traditional valuation terms, the stock trades on 18.6x our
EPS forecasts in FY16, falling to 15.5x in FY17. In our view, these numbers look attractive
given the strong growth potential combined with a net cash position on the balance sheet.
Peer comparison: the stock trades on 2.5x FY17e revenues (above its peers’ average of 1.3x)
and 11.0x FY17e EBITDA (above its UK peers’ average of 8.0x). The premium reflects the
strong growth potential and the recent upgrades to guidance, along with rising margins.
Exhibit 2: Peer valuations
Share price Market cap EV/sales EV/EBITDA PE
local curr m's Year 1 Year 2 Year 1 Year 2 Year 1 Year 2
IS Solutions 137.00 50 2.6 2.5 12.9 11.0 18.6 15.5
1) IT services/ managed services companies quoted on LSE and AIM
Computacenter 840.00 1030 0.3 0.3 8.2 7.9 16.5 15.6
FDM 483.50 520 3.3 3.0 16.5 14.7 23.2 20.8
K3 Business Tech 352.00 112 1.4 1.3 9.3 8.0 14.3 11.9
Redcentric 187.25 273 2.7 2.4 11.5 10.3 18.9 16.6
SCISYS 69.50 20 0.6 0.6 18.5 6.6 N/A 11.2
Medians 1.4 1.3 11.5 8.0 17.7 15.6
2) Other small IT services companies with a significant software strategy
Cenit (€) 18.48 155 1.0 0.9 9.6 8.7 21.2 19.1
First Derivatives (£) 1500.00 360 3.4 3.0 17.2 14.8 31.1 27.2
Prodware (€) 7.56 62 0.5 0.5 3.0 2.7 5.4 4.7
SNP Schneider (€) 30.99 116 2.1 1.6 20.6 12.7 45.0 23.9
Medians 1.5 1.3 13.4 10.7 26.1 21.5
2) Web analytics and related marketing software providers
Adobe Systems ($) 84.83 42518 7.0 5.8 19.1 14.8 30.7 23.0
ComScore ($) 27.28 1546 2.8 2.3 11.5 9.0 18.4 14.0
Google ($) 698.48 485581 5.8 5.0 11.8 10.1 20.3 17.5
IBM Corp ($) 138.83 133399 2.1 2.1 8.4 8.2 10.3 9.8
Nice-Systems ADR ($) 59.92 3636 N/A N/A N/A N/A 17.3 15.9
SDL (£) 434.50 353 1.3 1.2 13.4 11.1 23.1 18.6
Medians 2.8 2.3 11.8 10.1 19.4 16.7
4) Large-cap IT services companies (local currency m)
Accenture ($) 18.60 156 1.0 0.9 9.6 8.7 21.4 19.2
Atos (€) 1490.00 361 3.4 3.0 17.2 14.8 30.8 27.0
Cap Gemini (€) 352.00 112 1.4 1.3 9.3 8.0 14.3 11.9
CGI group (C$) 7.50 62 0.5 0.5 3.0 2.7 5.4 4.7
CSC ($) 31.45 118 2.1 1.6 20.9 12.8 45.6 24.2
Medians 1.4 1.3 9.6 8.7 21.4 19.2
Source: Bloomberg, Edison Investment Research. Note: Priced on 8 March 2016.
FCF yield: ISL generated free cash flow of £0.1m in the 15-month period to March 2015, after
a £0.5m working capital increase and £0.5m of exceptional items. We forecast FCF (after
capex) to rise to c £3.2m in FY16 and steady at £3.3m in FY17. These numbers translate to
FCF yields of c 6% in FY16 and c 7% in FY17.
Discounted cash flow valuation: based on our forecasts and a (c 30% long-term margin
target) WACC of 10%, our DCF model values the shares at 180p, or 31% above the current
price. Discounting back from our forecasts implies that the market is attributing a break-even
WACC of 12.1% to the stock. Our DCF period implies a conservative 6.3% CAGR revenue
growth over the next five years. Assuming a 20% CAGR revenue growth over five years and
the same 30% long-term margin target would lift the valuation to 319p, 133% above the current
share price.
Exhibit 7: DCF calculation
DCF valuation % owned £m Per share Assumptions
IS Solutions operations 100% 65.1 178.9p WACC: 10% Number of shares 36.4m
Group enterprise value 65.1 178.9p Share price 137p
Less: adjusted net (debt)/add cash 0.3 0.8p Market capitalisation £49.8m
Group equity value (£m) 65.4 179.8p Up/(down)side from current price 31%
Source: Edison Investment Research
IS Solutions | 9 March 2016 15
Exhibit 8: Financial summary
£'000s 2011 2012 2013 2015 2016e 2017e
Year end 31 March (Dec up to 2013) IFRS IFRS IFRS IFRS IFRS IFRS
PROFIT & LOSS
Revenue 9,061 9,208 9,769 12,839 18,020 19,160
Cost of Sales (5,344) (5,321) (5,603) (8,170) (9,781) (9,951)
Gross Profit 3,717 3,887 4,166 4,669 8,239 9,209
EBITDA 1,041 1,054 1,130 1,457 3,649 4,377
Adjusted Operating Profit 902 893 962 1,229 3,397 4,115
Amortisation of acquired intangibles 0 0 0 0 0 0
Exceptionals (33) (65) 30 (539) 0 0
Share based payments (5) (3) (3) (4) (20) (30)
Operating Profit 864 825 989 686 3,377 4,085
Net Interest (34) (33) (23) (34) (80) (70)
Profit Before Tax (norm) 868 860 939 1,195 3,317 4,045
Profit Before Tax (FRS 3) 830 792 966 652 3,297 4,015
Tax (67) (62) (173) (120) (663) (809)
Profit After Tax (norm) 801 798 766 1,075 2,654 3,236
Profit After Tax (FRS 3) 763 730 793 532 2,634 3,206
Average Number of Shares Outstanding (m) 24.8 24.9 25.3 26.6 35.9 36.7
EPS - normalised (p) 3.2 3.2 3.0 4.0 7.4 8.8
EPS - normalised and fully diluted (p) 3.2 3.1 3.0 3.9 6.6 7.9
EPS - FRS 3 (p) 3.1 2.9 3.1 2.0 7.3 8.7
Dividend per share (p) 1.30 1.44 1.60 0.56 1.60 1.80
Gross Margin (%) 41.0 42.2 42.6 36.4 45.7 48.1
EBITDA Margin (%) 11.5 11.4 11.6 11.3 20.3 22.8
Op Margin (before GW and except.) (%) 10.0 9.7 9.8 9.6 18.9 21.5
BALANCE SHEET
Fixed Assets 4,219 4,252 4,277 13,822 13,808 13,815
Intangible assets and deferred tax 1,137 1,091 1,063 11,408 11,394 11,394
Tangible Assets 2,382 2,361 2,414 2,414 2,414 2,421
Investments 700 800 800 0 0 0
Current Assets 3,439 3,303 3,446 4,918 9,472 12,488
Stocks 0 0 0 0 0 0
Debtors 2,382 2,672 2,907 4,823 6,769 7,197
Cash 531 70 539 95 2,703 5,290
Current Liabilities (2,128) (1,753) (1,755) (4,940) (6,961) (7,330)
Creditors (1,977) (1,598) (1,593) (4,486) (6,507) (6,876)
Short term borrowings (151) (155) (162) (454) (454) (454)
Long Term Liabilities (1,112) (957) (541) (1,937) (1,787) (1,637)
Long term borrowings (1,112) (957) (541) (1,537) (1,387) (1,237)
Other long term liabilities 0 0 0 (400) (400) (400)
Net Assets 4,418 4,845 5,427 11,863 14,532 17,336
CASH FLOW
Operating Cash Flow 1,202 323 804 431 3,573 4,281
Net Interest (34) (33) (23) (34) (80) (70)
Tax (57) (41) (54) (139) (110) (630)
Capex (213) (153) (105) (171) (252) (268)
Acquisitions/disposals 0 0 0 (1,369) 0 0
Financing (499) (71) 629 (165) 0 0
Dividends (295) (335) (373) (285) (373) (575)
Net Cash Flow 104 (310) 878 (1,732) 2,758 2,737
Opening net debt/(cash) 836 732 1,042 164 1,896 (862)
HP finance leases initiated 0 0 0 0 0 0
Other 0 0 0 0 0 0
Closing net debt/(cash) 732 1,042 164 1,896 (862) (3,599)
Source: IS Solutions, Edison Investment Research. Note: 2015 was a 15-month period to accommodate the change in year end to 31 March.
IS Solutions | 9 March 2016 16
Contact details Revenue by geography
Windmill House, 91-93 Windmill Road, Sunbury-on-Thames, TW16 7EF UK +44 (0)1932 893 333 www.issolutions.co.uk www.celebrus.com
Management team
Chief Executive: John Lythall Sales Director (CEO from April): Peter Kear
John co-founded IS Solutions in 1985. He has a background in computer engineering and systems distribution, having worked in this sector since the early 1970s. Prior to IS Solutions, he was managing director of Hawke Electronics, where he and others had undertaken a management buyout and subsequently sold the company to Lex Service.
Peter co-founded IS Solutions in 1985. Prior to working for IS Solutions, he was divisional director for Hawke Electronics, then a subsidiary of Lex Service. Peter will become CEO of the group at the beginning of the new financial year in April.
Finance Director: Carmel Warren Non-executive chairman : Peter Simmonds
Carmel joined ISL in 2015 following the acquisition of Speed-Trap Holdings, the parent company of Celebrus Technologies, where she was CFO. Prior to joining Celebrus, Carmel held senior positions with UK insurance broker and financial services provider Brightside Group (as director of education) and at business services company Marshall Keen (as FD).
Peter joined ISL in April 2015 as non-executive deputy chairman, and took on the role of chairman after the AGM in July 2015. Peter brings more than eight years' board experience at Dotdigital Group, over six of which were as CEO. Peter brings with him over 20 years’ experience at senior management and board level, principally in the areas of banking, insurance, finance, information technology and outsourcing.
Principal shareholders (%)
Hargreave Hale 14.25
Helium Rising Stars Fund 9.62
Roger Steven McDowell 6.46
Philip McDowell 6.39
John Lythall 6.26
River & Mercantile AM 5.26
Mark Ward 3.53
Peter Kear 3.05
Companies named in this report
Adobe Systems, Computacenter, comScore, Dotdigital, FDM, Google, IBM Corp, K3 Business Tech, Nice-Systems, Redcentric, SCISYS, SDL.
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