Gartner Inc.

July 2013

Technology Trends In Education

What’s New?

2

Influences on Education SystemEducation Delivery

Strategies

Policy Changes

Competitive Advantage

InstitutionPerformance

Marketing and

Branding

Market Demands

Personalized Learning

Disruptive Technologies

eLearning Spaces

Shifts in Revenue

Technology on the Edge

Speed of Innovation

New Value Chains

Competition for Students

Blended Learning

with Partners

Attracting Faculty

What is happening in Higher Education

Lower Cost – economic downturn approaches (self-limiting)

1. product design – less expensive to produce,

2. lowering the quality of the product

3. Leverage Substitutes: teaching/adjunct faculty, teaching assistants, partnerships, course transfers, online courses

Increase Revenue

4. Increase price per unit (credit hour)

5. Sell more product (more classes)

6. Change Product mix (certificate programs, continuous learning)

7. New Products (degrees, programs, integrated learning environments: online, study abroad)

8. Increase Productivity (class size, MOOCs)

9. New Partnerships (building and trading value)

4

Maintain Reputation, Brand and

Market Position

Economies of Scale,Maintain Quality,

Develop New

What Others are doing in Higher Education

Creating competitive advantages

Attracting and retaining students; enhancing learning experiences

Attracting new faculty, programs, research; building new services

Focusing on core competencies and building sustainable investments

Fostering innovation and partnerships; marketing, positioning, promoting, advocating

Learning Management Systems Future

• Learning Stacks

• Open Education Resources (OER)

• Mobile

• Social

• Context-Aware

• eTextbooks

• Multi-media content

• Integrated Testing and Assessments

• Personalized Learning

Different Forces Continue to Push and Pull

ITOrganization

CompetitionRealities

EducationEcosystem

Creating and Connecting

Business and

PedagogyShiftsIncreasing Pressure

on the University to Improve:

1. Student Experience2. Student Success3. Student Recruiting

and Retention4. Academic

Performance5. Financial Resources6. Sustainable

Operations7. Research and Grants8. Reputation and Reach

Improving Student Experiences

Recruiting, Retention, Engagement, Success, College Life

9

Gartner 2012 Education Hypecycle

What Is the Future of Education?

On Campus

Learn

er's Ob

jectives

For Credit For Credential

On Line

Totally onCampus

SomethingMOOC-ish?

Totally Online MOOC

For Knowledge

For Degree

Course Location

Hybrid Courses

What do students say about our University?

11

New User Interfaces

• New input and display

• Create simplicity • Boost productivity• User New

Experience• Pedagogy Expands• Engaging interaction

Media Tablets

• Optimized for media consumption

• Encourages simplicity and content sharing

• Improve application interfaces

• Actively manage channels, environment

Virtual Assistants

• Computers understand language, infer context and provide answers

• Information analysis can be a game changer for Education

• New Definition of Virtual Professor

• Virtual Assistants• Improve productivity

Technology Trends — New Interfaces

New Frontiers for Technology and Pedagogy

Education Objectives Shift with focus on Outputs w 3D Printing

Live Mocha Case Study

Language Training for Organizations

Discussion