EEC Performance Management Dashboard

1EEC Performance Measurement Data DashboardUsing performance measures to drive results May 201312EEC Performance Measurement2Developing and Using the EEC DashboardUse Dashboard to Enhance PerformanceAgency/EEC Board Devises Performance MetricsDashboard makes Data VisibleShows results and progress against metricsAllows leadership to make informed decisionsEEC targets actions that improve performance3

Just about everything!

So, What Do We Track?4The key is highlighting relevant data in a simple and easy to understand wayLicensing dataProgram dataFiscal dataProfessional Qualifications dataChild demographics dataLegislative reportsRTTT reportsVisual representation effectively communicates:1. where are we now? 2. where do we want to be?3. when do we need to be there?

Create a Compelling Dashboard5AccessNumber of children on the Waitlist for subsidized careAverage length of time on Waitlist prior to enrollmentNew children on Waitlist versus enrolled per monthAvailable child care slots compared to number of children needing careQuality Quality Rating and Improvement System (QRIS)Percentage of programs in QRISPercentage of programs in QRIS level 2 and higherPercentage of programs receiving subsidy in QRISPercentage of subsidized children served in high quality programs

Performance Measurement Categories6Performance Dashboard7GOALSStatusTrendMeasured PeriodCurrentPriorTargetACCESS# of WL childrenIncreasingMonthly539755281345000Average duration on WLIncreasingMonthly9.448.996 monthsNew Children on WL vs. EnrolledIncreasingMonthly1469/122= 121208/455= 2.71 to 1 ratioAvailable Slots vs. WL____Monthly_________QUALITY% of Programs in QRISStableQuarterly47%46%40%% of Programs QRIS L2ImprovingQuarterly13%11%15%% Programs that receive subsidyStableQuarterly92%92%90%% subsidized children served L2Improving Quarterly50%42%50%Performance KeyMeeting or exceeding expectationsNeeds improvementNot meeting expectationsUnder developmentAccess - Number of children on the Waitlist for subsidized care8What is the average increase monthly? 1525

Access - Average length of time to wait prior to enrollment9Once access is re-opened waitlist duration is expected to decrease

Access New Children on Waitlist vs. Children Enrolled Per Month10

Available child care slots compared to number of children needing careUnder developmentWhen filling Contract Slots age group and location are taken into consideration

Access - Available child care slots compared to number of children needing care11Quality - Percentage of programs in QRIS12

Quality - Percentage of programs in QRIS level 2 and higher13

Quality - Percentage of programs in QRIS that receive subsidies14

Quality - Percentage of subsidized children served in high quality programs15

Conclusions16What other metrics are relevant to EEC for inclusion in a dashboard view?Licensing metricsLicensing visits ratiosEducator metricsEducator credential metricsUsing Performance Measurement as a part of EECs Risk Management initiativeFollow up at Policy Committee Meeting