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EEC Performance Measurement Data Dashboard

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EEC Performance Measurement Data Dashboard. Using performance measures to drive results – May 2013. EEC Performance Measurement. Developing and Using the EEC Dashboard. Agency/EEC Board Devises Performance Metrics. Dashboard makes Data Visible. EEC targets actions that improve performance. - PowerPoint PPT Presentation
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1 EEC Performance Measurement Data Dashboard Using performance measures to drive results – May 2013
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Page 1: EEC Performance Measurement Data Dashboard

1

EEC Performance Measurement Data DashboardUsing performance measures to drive results – May 2013

Page 2: EEC Performance Measurement Data Dashboard

2

EEC Performance Measurement

EEC Performan

ce Measurem

ent Dashboar

d

MassResults: Building a

Results-Oriented Government

EOE/EEC Strategic

Plan

Program, Child,

Educator Data

Page 3: EEC Performance Measurement Data Dashboard

3

Developing and Using the EEC Dashboard

Use Dashboard to Enhance

Performance

Agency/EEC Board

Devises Performance

Metrics

Dashboard makes Data

Visible

Shows results and progress

against metrics

Allows leadership to

make informed decisions

EEC targets actions that

improve performance

Page 4: EEC Performance Measurement Data Dashboard

Just about everything!

So, What Do We Track?

4

The key is highlighting relevant data in a simple and easy to understand way

Licensing data Program data

Fiscal data Professional Qualifications data

Child demographics data

Legislative reports

RTTT reports

Page 5: EEC Performance Measurement Data Dashboard

5

Visual representation effectively communicates:

1. where are we now? 2. where do we want to be?3. when do we need to be there?

Create a Compelling Dashboard

Page 6: EEC Performance Measurement Data Dashboard

6

Access

Number of children on the Waitlist for subsidized care

Average length of time on Waitlist prior to enrollment

New children on Waitlist versus enrolled per month

Available child care slots compared to number of children needing care

Quality – Quality Rating and Improvement System (QRIS)

Percentage of programs in QRIS

Percentage of programs in QRIS level 2 and higher

Percentage of programs receiving subsidy in QRIS

Percentage of subsidized children served in high quality programs

Performance Measurement Categories

Page 7: EEC Performance Measurement Data Dashboard

7

Performance Dashboard

GOALS Status Trend Measured Period

Current Prior Target

ACCESS

# of WL children Increasing Monthly 53975 52813 45000

Average duration on WL Increasing Monthly 9.44 8.99 6 months

New Children on WL vs. Enrolled Increasing Monthly 1469/122= 12

1208/455= 2.7

1 to 1 ratio

Available Slots vs. WL ____ Monthly ___ ___ ___

QUALITY

% of Programs in QRIS Stable Quarterly 47% 46% 40%

% of Programs QRIS L2 Improving Quarterly 13% 11% 15%

% Programs that receive subsidy Stable Quarterly 92% 92% 90%

% subsidized children served L2

Improving Quarterly 50% 42% 50%

Performance Key

Meeting or exceeding expectations

Needs improvement Not meeting expectations

Under development

Page 8: EEC Performance Measurement Data Dashboard

8

Access - Number of children on the Waitlist for subsidized care

What is the average increase monthly? 1525

41778 4413146311 47659 49111 50261 51792 52813

53975

0

10000

20000

30000

40000

50000

60000

Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

Nu

mb

er

of

Ch

ildre

n

Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

Infants 4138 4388 4670 4793 4861 4817 4938 4907 4892

Toddlers 8285 8691 8943 9166 9489 9668 9861 10011 10110

Preschool 13003 13575 14056 14217 14488 14742 14967 15298 15541

School Age 16352 17477 18642 19483 20273 21034 22026 22597 23432

Total 41778 44131 46311 47659 49111 50261 51792 52813 53975

Waitlist by Age GroupJuly 2012 to March 2013

Infants

Toddlers

Preschool

School Age

Total

Page 9: EEC Performance Measurement Data Dashboard

9

Access - Average length of time to wait prior to enrollment

Once access is re-opened waitlist duration is expected to decrease

Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13Infant 5.77 6.00 4.50 4.37 4.43 4.83 4.60 5.07 5.23Toddler 9.17 8.33 8.30 8.97 8.90 9.90 10.13 11.23 12.13Preschool 8.07 7.37 7.90 8.63 8.83 8.73 9.47 11.10 11.17School Age 4.93 5.77 6.27 5.17 6.53 8.13 8.63 8.57 9.23Total 6.98 6.87 6.74 6.78 7.18 7.90 8.21 8.99 9.44

0.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

Dur

ation

in m

onth

s

Average Duration on Waitlist in MonthsJuly 2012 to March 2013

Infant Toddler Preschool School Age Total Average

Page 10: EEC Performance Measurement Data Dashboard

10

Access – New Children on Waitlist vs. Children Enrolled Per Month

1746

21192372

1997

13251060

1627

1208

1469

749

1079

1392

906

558350

525 455

122

0

500

1000

1500

2000

2500

Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

New Children on the Wailist vs. Children Enrolled Per Month - July 2012 to March 2013

New Children on Waitlist Children enrolled

Page 11: EEC Performance Measurement Data Dashboard

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Available child care slots compared to number of children needing care

Under development

When filling Contract Slots age group and location are taken into consideration

Access - Available child care slots compared to number of children needing care

Page 12: EEC Performance Measurement Data Dashboard

12

Quality - Percentage of programs in QRIS

26%

37%40% 41% 41% 42% 42% 43% 43%39%

54% 54%55% 55% 55% 56% 56%

57%

29%

42% 44% 45% 45% 45% 46% 46% 47%

0%

10%

20%

30%

40%

50%

60%

70%

7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013

% of

pro

gram

s

% Participating in QRIS July 2012 to March 2013

Family Child Care Large Group and School Age Total

Page 13: EEC Performance Measurement Data Dashboard

13

Quality - Percentage of programs in QRIS level 2 and higher

8% 9% 9%10% 11% 10%

8% 9%11%

20% 20% 20% 21% 21% 21%

17% 17%20%

11% 12% 12% 13% 14% 13%11% 11% 13%

0%

5%

10%

15%

20%

25%

7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013

% Programs in QRIS Level 2 and Higher

Family Child Care Large Group and School Age Total

Page 14: EEC Performance Measurement Data Dashboard

14

Quality - Percentage of programs in QRIS that receive subsidies

96% 96% 96% 96% 96% 96% 95% 95% 95%

88% 87% 88% 88% 87% 87% 87% 87%86%

93% 93% 93% 93% 93% 93% 89% 92% 92%

75%

80%

85%

90%

95%

100%

Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

% Programs in QRIS the Receive SubsidiesJuly 2012 to March 2013

Family Child Care Large Group and School Age Total

Page 15: EEC Performance Measurement Data Dashboard

15

Quality - Percentage of subsidized children served in high quality programs

23% 24% 26% 28%34% 31%

26% 28%33%

56% 55% 54%60% 60% 58%

48% 50%56%

46% 46% 47%52% 53% 51%

42% 44%

50%

0%

10%

20%

30%

40%

50%

60%

70%

7/1/2012 8/1/2012 9/1/2012 10/1/2012 11/1/2012 12/1/2012 1/1/2013 2/1/2013 3/1/2013

% Children in QRIS Level 2 and Higher Programs

Family Child Care Large Group and School Age Total

Page 16: EEC Performance Measurement Data Dashboard

16

Conclusions

What other metrics are relevant to EEC for inclusion in a dashboard view?Licensing metrics• Licensing visits ratios

Educator metrics• Educator credential metrics

Using Performance Measurement as a part of EEC’s Risk Management initiativeFollow up at Policy Committee

Meeting


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