Date post: | 15-Jan-2017 |
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Education |
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Effective Blends Formal and informal learning in the workplace with LMS and social platforms
Lars Hyland | Chief Commercial Officer | @larshyland | @totaralearning
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Introducing Totara
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Support for full spectrum of formal & informal learning
Totara LMS and Totara SocialAvailable via product subscription through partner network or direct SaaS (Totara Cloud suitable for simple use cases with small user bases)
Totara Social and Totara LMS can integrate through Totara Connect
Enables management of rich blended learning experiences
Embeds learning into workflow – contextual, right time/right place performance support
© Totara | www.totaralearning.com
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Totara Innovation Network
Working together Partners User community Customers Totara R&D
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Key statistics
Over 800 organisations
With 7 million users
In 35 countries
In 22 languages
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Totara Organisations
Benefits of Totara Learning open source product suite: Freedom - from restrictive licensing use, multi year lock-in, freedom to adapt
Cost savings - to deliver more effective use of implementation budget
Collaboration and quality - through the Totara Innovation Network
Lower business risk - improves ability to respond to changing needs
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Varied applications/solutions
Launch & track – online learning and other activities Self-service training platforms – full enterprise service Compliance – on-boarding, product training, regulatory Performance management – appraisal, 360 feedback Extended enterprise – distributor networks, customer education Blended learning delivery – offline/online, formal/informal activities Rapid deployment – change management campaigns Migration/consolidation/integration with enterprise systems Commercial learning services
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Blended learning design
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What is blended learning?
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A blend of learning theories/models
Situation dependant on……the people you serve
…the skills to be mastered…the context of performance
70:20:10 – a fresh lens…focus on context…focus on workflow…still requires structure
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A blend of learning theories/models
70:20:10 – a fresh lens…focus on context…focus on workflow based learning support
Requires structure and direction to deliver desired performance improvement
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Ingredients of blended learning
Formal / Informal Technology / People-based Independent / Social Directive / Discovery-oriented
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Does blended learning work?
Blended design outperforms online instruction……which outperforms face to face
Already using blends: 80% To grow use of blends: 80% Classroom + e-learning = most frequent “blend”
Blends becoming more sophisticated:
Webinars Social learning On the job training
Coaching Mobile Bite-size resources
Colvin Clark, R. (2012). Blended Learning Is Better than Instructor-Led or Online Learning Alone
The Effectiveness of Online and BlendedLearning: A Meta-Analysis of theEmpirical Literature (SRI International, 2013)
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Blending into the workplace
FORMAL
Blended learning via work-based activities
INFORMAL
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Work based blended learning
Work based activities are…
Completed as part of a blended course Carried out partially or fully in the workplace Based in a relevant (real) workplace problem/project Partially assessed by a workplace supervisor/coach Captured and shared using online social tools Involve facilitation and mediation by
Instructor Supervisor Experienced peers
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Deciding on the right blend
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Deciding on the right blend
On the job trainingCoaching
Online communitiesEmail
Role modelling
MentoringInstructor-led
classroomWorkshops
Live e-learning
WorkbooksOnline knowledge
databasesVideo/Audio/DVD
Online resource links
SimulationsOnline learning
modulesScenarios
Performance support
Online help systems
Costs CostsLOW HIGH
Touc
hes
Touches
HUMAN
SYSTEM
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Deciding on the right blend
CoachingMentoring
Online communities
EmailWork teams
Print job aidsOnline help
systemsOnline resource
linksOnline self
assessments
Live e-learningLive simulations
On the job trainingWorkshops
WorkbooksDocumentation
ScenariosVideo/Audio/DVD
Online learning modules
Experience ExperienceSOCIAL INDEPENDENT
Lear
ning
Res
ourc
es
EXTENSIONS
INSTRUCTION
Learning Resources
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Deciding on the right blend
WorkbooksRole modelingLive e-learningDocumentation
SimulationsScenarios
WorkshopsOnline learning
modulesVideo/Audio/DVD
Online resource links
On the job trainingOnline forumsPrint job aids
Online communities
Live e-learningMentoring
E-mentoring
Time to Implement Time to ImplementSHORT LONG
Cont
ent S
tabi
lity
STABLE
VOLATILE
Content Stability
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Scaffolded social learning
Framework for blended learning design
Both formal and social elements
Ensures deeper integration
Two components: social, co-creative
community spaces formal gateways
© Totara | www.totaralearning.com
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Support for full spectrum of formal & informal learning
Totara LMS and Totara SocialAvailable via product subscription through partner network or direct SaaS (Totara Cloud suitable for simple use cases with small user bases)
Totara Social and Totara LMS can integrate through Totara Connect
Enables management of rich blended, personalised learning experiences
Embeds learning into workflow – contextual, right time/right place performance support
© Totara | www.totaralearning.com
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Remember…
Identify barriers Structure blend accordingly Focus on transfer and embedding
activities into a real work context Encourage sharing and collaboration Include managers in the design and
secure time commitment Personalise the experience to the job
role and take into account prior experience
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Useful resources…
More detailed information and training on blended learning:
www.morethanblended.com
Social learning best practice guides:www.totaralearning.com/resources
© Totara | www.totaralearning.com
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Award winning solutions
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2015 Best Totara Project - Hospitality & TravelJurys Inn - Learning Pool
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Clients
Jurys Inn (with Learning Pool)
Learning Pool’s implementation of Totara LMS for Jurys Inn has improved staff retention by 38% in a notoriously high-churn industry, and reduced face-to-face training by 32% a year for a more efficient, cost-effective training process, with excellent feedback from across the organisation.
Learn more:Stand C21
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2015 Best Totara Project - RetailSamsung - City & GuildsKineo
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Clients
Samsung (with City & Guilds Kineo)
Samsung’s course completions increased by an amazing 181% thanks to City & Guilds Kineo’s multi-device Totara LMS, with a 42% increase in active users on the platform, making this a great example of how Totara LMS can be used to boost learner engagement in the retail sector.
Learn more:Stand B12
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2015 Best Totara Project - Technology & MediaSky - Mind Click
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Clients
Sky (with Mind Click)
Mind Click implemented an impressive Totara LMS solution supporting over 25,000 learners following Sky’s BYOD strategy, reaching typically hard-to-access learners with a robust, fully branded and highly engaging learning platform.
Learn more:Stand B17 / A13
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See Totara at these stands:
Seminars: