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CONTENT

Course IntroductionFrom Manager to CoachModulesProgramme Dynamics

EFFECTIVE COACHING ANDMENTORING PRACTICE

COURSE INTRODUCTION

The workplace is a collection of individuals, who come together to achieveorganizational goals and targets. Building a high- performance teamrequires that each person's talents and capacity is deliberately cultivatedand harnessed, especially in a fast changing digital and knowledge age.

Team Leaders, therefore, become not just managers of resources, but alsocultivators of talents, planners of the future and builders of theenvironment where all these thrive. They become Coaches and Mentorsand this is the missing link in most organizations.

To achieve higher performance, team harmony, and continuousimprovements, we need our team leaders, and managers to make thetransition. Coaching is a practice will cause the effect and this course willbring the tools, framework, and lessons required to become great at it.

FROM MANAGER TO COACH

All Heads of Departments, Human Resource Personnel, Team Leaders andManagers and Line Supervisors will need to be more than prepared tounderstand, receive, absorb and encourage the various transitions thattake place in their personal lives and within their team members, socollectively, we can build an organization where innovations and changescan thrive. That is the main drive of this Masterclass – The EffectiveCoaching and Mentoring Practice.

Coaching vs Mentoring – Understanding the difference andapplication to the workplaceChief Coaching Of�cer – From Team Leader to In�uencerEvaluating vs Coaching

MODULES TO BE TAUGHT

Coaching vs Mentoring –Understanding the difference and applicationto the workplaceChief Coaching Of�cer –From Team Leader to In�uencerEvaluating vs CoachingThe 3-H Employee Engagement Framework The Stages and Process of Coaching Tools, skills and knowledge for effective coaching Understanding the RealitiesEffective Feedback and CommunicationOvercoming Obstacles and Pitfalls to effective coachingTransitioning Group Project and Panel Presentation

MODULES TO BE TAUGHT

PROGRAMME DYNAMICS

Target Audience

Programme Structure

Structure

Customized

Pre-Course Project Classroom Delivery Post Classroom Engagement

All Heads of Units, Departments Directors, Deputy & Assistant Directors Team Leaders and Managers Human Resource Personnel Line Supervisors