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Effective Communic ation - · PDF file Effective Communic ation ... Expressions • Upward...

Date post:19-Apr-2020
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  • Effective Communication

    Mrinalini Sawant -Nimbalkar

  • Communication ?????

  • Informal –Grapewine Communication

  • Communication Media

    • Words either Oral or Written

    • Pictures including Graphs & Diagrams

    • Actions or Gestures including facial

    Expressions

    • Upward /Downward/Horizontal

    Communication may be Oral or Written

  • Elements of Effective

    Communication

    • Clarity

    • Adequacy-Coverage (Flow of Message ) & Quality of Message

    • Timing

    • Integrity-Purpose of Communication

  • Barriers to Communication

  • Overcoming Barriers

    (American Management Association)

    • Clarity in Idea

    • Purpose of Communication

    • Empathy in Communication

    • Two Way Communication

    • Appropriate Language

    • Supporting words with Actions

    • Credibility in Communication

    • Good Listening

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