Effective communication

ELITE LEGAL TRANSLATION SERVICES

Elite Legal Translation Services (ELTS)

22/09/2012

ELITE LEGAL TRANSLATION SERVICES22/09/2012

Table of Contents

I. Introduction

II. Effective ways to Communicate

III. 5 things to practice for Effective Communication Skills

IV. Things that should be avoided when communicating with your Superior

V. Conclusion


Table of Contents

I. Introduction

II. Effective ways to communicate

III. 5 things to practice for effective communication skills

IV. Things that should be avoided when communicating with your superior

V. Conclusion


Introduction

Communication is the process of exchanging information. Information is conveyed as words, tone of voice, and body language. Studies have shown that words account for 7 percent of the information communicated. Vocal tone accounts for 55 percent and body language accounts for 38 percent. To be effective communicators, team members must be aware of these forms, how to use them effectively, and barriers to the communications process.


Table of Contents

I. Introduction




V. Conclusion


Effective ways to communicate

• Provide information when asked.

• Repeat, as necessary, to ensure communication is accurately received.

• Use standard terminology when communicating information.

• Request and provide clarification when needed.

• Ensure statements/information are direct.

• Inform the appropriate individuals when the mission or plans change.

• Use nonverbal communication appropriately.

• Use proper order when communicating appropriately.

• Use proper order when communicating information.


Table of Contents

I. Introduction




V. Conclusion


5 things to practice for Effective Communication Skills

1. Body Language

2. Speech and Attentiveness

3. Communication Consistency


5 things to practice for effective communication skills

4. Patience

5. Practicing effective communication skills


Table of Contents

I. Introduction




V. Conclusion


Things that should be avoidedwhen communicating with your superior

Things that should never come out of one’s mouth in the presence of an employer: “I can’t,” “I won’t” “that’s impossible,” “ask somebody else to do it,” or, gasp, “do it yourself.” “of course” (sigh and roll your eyes after the boss has left the room).



If a task is seemingly impossible to take on, don’t reject it outright. Instead, arrange for a meeting to discuss your workload with your supervisor where you can discuss possible solutions. He or she should realize that stressed-out and overworked employees lead to lowered productivity and should be sympathetic to your cause.



Just as you shouldn’t tell your boss to stop putting things on your desk or your head will positively explode, you shouldn’t complain to him or her about being bored or that your job is too easy (there’s a reason Angry Birds was invented, you know). If you’re truly feeling listless and unstipulated beyond belief, be proactive and ask for additional work or volunteer to chip in with something that needs attention.


Table of Contents

I. Introduction




V. Conclusion


Conclusion

Since the world is so incredibly diverse and communications come in such a

wide variety of forms, it is important to know many appropriate and helpful

interpersonal skills. By practicing the few suggestions found here, you will find

yourself understanding more of what people say and repeating yourself less to

other people. Your co-workers and friends will have the confidence to come to

you when they find themselves in need. Remember, great communication skills

take practice. Do not give up on Day One. Your ability to express yourself will

grow almost daily as long as you apply yourself in improving communication

skills.


End of the presentation…

Date post:	23-Dec-2014
Category:	Business
Upload:	elite-legal-translation-services
View:	230 times
Download:	0 times

Effective communication

Business