EFFECTIVE COMMUNCATION SKILLS

Mohammad AnasQuality Manager

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Declaration

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Agenda

Famous quotes

What is communication

Key elements

HREAS cycle Common error

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Famous quotes

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What is communication

“Sharing of idea’s, information's, message's, idea's in an effective manner which has a desired or planned OUTPUT.

Hence, avoiding further CONFUSION or ERROR”

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Keys elements

Good listener

Speaks less

Avoid communication gap

Create value in your words

Rectify the anomalies ASAP

Discuss… Discuss… Discuss…

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HREAS cycle

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Common error

During telephonic communications Concluding the message post it’s been conveyed No confirmation before execution Excess briefing Delaying in sharing Low tune Speak in pace

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Conclusion