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Effective Delegation

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Introduction

Introduce your partner to other participants:

Name?

Last Name?

Position?

Place of duty?

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Golden Rules

Disturb! Help!

Anything else?

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Punishment for late Comers?

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What is the Solution?

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What will you learn in this module?

PLEASE TELL US

YOUR EXPECTATI

ONS

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Objectives

AT THE END OF THIS MODULE YOU WILL BE ABLE

• To define the importance of delegation for managers and employees .

• To define what is effective delegation• To use Covey’s quadrant for task prioritization• To define three levels of delegation • To apply delegation effectively by using 5-steps

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Pre-Evaluation

Pre Evaluation

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Parking Lot Ah Ha! Sheet

PLEASE REFER TO PAGE 5 IN YOUR MANUAL

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Why Delegation

Six reasons why you must delegate: You cannot do everything alone. You aren’t the expert in every field; You do not have limitless time to do everything; You need time to manage; You need to develop your team members; You need to motivate your team members;

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Delegation and Seniority

Senior Manager Mid Manager Front line supervisor0

10

20

30

40

50

60

70

80

90

100

doingdelegating

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Covey’s Task Prioritization Matrixhigh

URGENC

Y

Q3Urgent not Important

Q1Urgent and Important

Q4Not Important not Urgent

Q2Important not Urgent

low IMPORTANCE high

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Covey’s Task Prioritization Matrix

• Delegation is not equal to giving power away;

• Delegation is one of the most valuable skills you will ever learn;

• By delegating the tasks that you don’t really need to do (Q3 and Q4), you free up time for those high-reward tasks (Q1 and Q2);

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Levels of Delegation

I; Complete Supervision:

• gives the employee the least independence, but it gives you the most control.

• should not be used often.

• it can be used in situations such as: o task is dangerous and the employee is not familiar with

it.o task has important organizational, financial, or legal

implications.

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Levels of Delegation

II; Partial Supervision:

• good balance between employee freedom and manager supervision.

• the employee does the task on their own, but the supervisor monitors the work, evaluates progress, and keeps a close eye on how things are moving along.

• To maximize your delegating potential, add more levels of complexity as the employee becomes more comfortable with the task.

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Levels of Delegation

III; Complete Independence:

• the employee does the task completely on their own.

• Spot-checks and progress updates are important.

BE CAREFUL!

Too low, and the employee may feel distrusted. Too high, and you may find a disaster on your hands.

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Five Steps of Effective Delegation

1. Deciding to delegate.2. To whom should you delegate.3. Planning and providing guidance.4. Monitoring and Feedback.5. Supporting to improve.

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Wrap-Up

What important and relevant questions related to the contents covered by this training module remained open for you?

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Final Evaluation

Post Evaluation

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Good luck with your effective delegation!